Eric Woodard, CEO of Proteck Support, will join Damien for this episode to talk about:° An overview of his company's ransomware attack and the impacts it had on his company and himself° The immediate actions Eric took and how he communicated with his clients° What challenges Eric encountered during the incident° Measures that were put in place to prevent this from happening in the future° Advice for other MSPs and critical takeawaysConnect with Eric: LinkedIn: linkedin.com/in/eric-woodard