Rich talks about how the tech landscape within hospitals requires a different approach to selling a disrupting technology, the competitive advantage Kermit has created by delivering cloud-based software that still protects sensitive patient data that’s governed by HIPAA, (the Health Insurance Portability and Accountability Act), how Kermit transformed from a consulting service into a software-enabled offering by harnessing low-code, how Kermit has successfully digitized and mirrored previously broken workflows in hospitals rather than introducing completely new processes, and finally, insight into how low-code is guiding the future of their product offering.