KHM Today: Recent Episodes

KHM Travel Group

KHM Today is KHM Travel Group’s new talk show designed to enhance your engagement with industry partners, your community of fellow agents, and the KHM Travel Group team. Each week, we’ll have industry and supplier guests share their insights. Plus, we'll chat about the latest headlines, tips from our team, destination updates, and practical advice for ways to engage and market to clients!

Hello listeners and welcome to our last live episode of KHM Today. We are grateful for all the love, support, and memories from over the last few years.

Please join Bill Coyle as we do a final interview with Carolyn. Hear some insights about the show, how to continue to stay connected, and of course get some laughs in.

While this ending is bittersweet, be sure to stay tuned for our special Food Bank Challenge video on November 26th and a final farewell message going out on December 3rd.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

It's been an incredible journey, and we're so excited to welcome back most of the original cast for our penultimate episode!

In this heartfelt and fun episode, we're taking a deep dive into the vault, reminiscing about the absolute best moments we've shared and the most important lessons we've learned about the world and ourselves over the years. We'll revisit the places that changed us and laugh about the adventures that brought us closer.

And because the adventure never truly ends, we shift gears to talk about the future! Hear the cast discuss their individual business ventures and what 2026 and beyond might hold for them. It’s a nostalgic goodbye that also offers an inspiring look ahead!

Be sure to join us for our last live episode on YouTube on November 19th where the tables will turn, and our very own Bill Coyle will be interviewing Carolyn.

If you want to donate to KHM Cares Jamaica relief fund, use this link: https://www.zeffy.com/en-US/donation-form/hurricane-melissa-relief-in-jamaica

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello and welcome back to KHM Today! We have a hauntingly good episode for you in preparation for the upcoming Halloween holiday.

If your clients are looking for more than just beaches and museums, this episode is for you! Carolyn teams up with our resident spooky enthusiast, Ashley Newton, to give you a list of spooky, haunted, and historically chilling travel destinations you can actually sell. They break down the appeal of these locations, discuss local guides, and review places they have been to.

What is the spookiest place you've ever traveled to? Let us know in the comments! Be sure to tune in next week on November 5th on our YouTube Channel as we count down the episodes until KHM Today comes to a close. We will have some of our original guests on to talk about our favorite episodes and what we have learned.

Check out our food back challenge from two years ago and let us know if you take a stab at the challenge: https://youtu.be/KYzOshWHE7c

If you would like to donate to our cause, use this link: https://www.zeffy.com/en-US/donation-form/khm-todaykhm-cares-food-bank-challenge

If you want to learn more about some of the destinations we talked about today, check out these links!

Southport, North Carolina - I Know What You Did Last Summer: https://www.visitnc.com/story/iY7m/horror-film-sites-and-haunted-houses-in-north-carolina
Wilmington, North Carolina - Scream (2022), The Conjuring, & Halloween Kills :https://www.wilmingtonandbeaches.com/listing/ghost-walk-of-old-wilmington/837/
Louisiana, U.S. - The Skeleton Key: https://www.imdb.com/title/tt0397101/locations/
Camp Nobebosco, New Jersey - Friday the 13th: https://crystallaketours.com/
St. Helen's, Oregon – HalloweenTown: https://www.spiritofhalloweentown.co/

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello listeners and welcome back to KHM Today! We have a great episode for you today guest hosted by Chantelle Nye featuring an incredible presenter from Destination Success.

Ready to end the confusion? Join Carol Hattrop, a KHM Travel Group Agent, as she provides simple fixes to stop client miscommunication. Hear about what causes those frustrating communication breakdowns and how you can fix them. You will also hear about how to leverage AI tools to help you in your business

Don't miss out on turning confusing conversations into clear, confident client relationships! We will see you back here on October 29th for another spooktacular episode!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome to KHM Today! We're sitting down with two travel experts to uncover the secrets of the booming empty nester travel market. If you're looking to book more travel or just want some inspiration for your next trip, this is for you!

Today we are joined by Mylene Hollick and Elaine Pesto where we discuss the following. Is empty nester travel a niche you must specialize in to sell successfully? What are empty nesters really looking for? You will also hear about some of the favorite trips they have booked and marketing tactics they've used to effectively reach the empty nester population.

Tune in on October 15th at 3PM ET on YouTube while we celebrate National Day on Writing. Subscribe for more expert interviews and travel insights!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello listeners! Today we have a great episode for you in preparation for our upcoming Luxury Symposium.

Our guests today are Laura Reece and Chantelle Nye. Tune in to learn about the journey from starting out as a travel agent to becoming an expert in the high-end market. Our guests reveal what a luxury client truly expects and how to deliver a service that goes beyond a simple booking. It's about crafting experiences, anticipating needs, and building a foundation of trust. This episode is a must-listen for anyone in the travel industry or for those who simply love to travel and want to understand the art of a truly luxurious experience.

We will be back on YouTube on September 24th at 3PM ET while we talk about empty nester travel.

Want to learn even more about luxury travel? Check out this video on our YouTube channel: https://youtu.be/0chjS6rWuf4

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello listeners, welcome back to the show! The year is flying by, and before we know it, 2026 will be here. So, we're taking a moment to hit pause and reflect on everything that's happened.

We have two amazing guests with us today, Amy Garner and Maranatha Lee. In this episode, we're sharing what we learned over the past year and all the amazing things we've accomplished. We're also talking about our biggest summer regrets and outlining our goals to make the rest of 2025 count.

Join the conversation and let us know your biggest wins and what you're most excited about for the rest of the year. We will be back September 3 at 3PM ET on YouTube while we dive into Luxury Travel.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

To our wonderful listeners tuning in via the podcast!

First off, a HUGE thank you for being with us for our 200th episode! We had an absolute blast celebrating this milestone with a brand-new, interactive trivia game: "High or Low: The 200 Edition"

We wanted to offer a quick apology for any confusion or less-than-ideal experience if you are listening to this episode audio only. This was a particularly visual-heavy episode, especially during the trivia segments and our reactions really added to the fun! We know not everyone can join us live, and we truly appreciate you making us a part of your podcast routine. We're always working to balance our live and podcast experiences!

Lastly, a note on the prize giveaway: this was a special thank you exclusively for those who joined our live YouTube stream. We love connecting with you in real-time, and it was our way of celebrating with our live community. We did advertise this on our socials so if you missed the memo, be sure to follow KHM Travel Group everywhere so you don't miss out next time.

Thanks for your understanding and continued support! We'll be back to our regularly scheduled audio-friendly content on August 27! If you want to check out what you missed, go to our YouTube channel to view the episode.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome back to KHM Today! Ready to take your career to the next level? In this episode we're diving into the incredible support system our company offers to help you succeed!

Join Cinda White and Steffany Kritz as we explore how our dedicated Coaching program provides personalized guidance to help you reach your full potential. We'll also be highlighting our robust Learning Management System (LMS), your go-to resource for skill-building and continuous development. And don't forget The Portal, your central hub for all things company related.

Discover the many convenient ways to connect with our amazing support team – they're always ready to assist you and genuinely love seeing those "Ah-ha!" moments when agents unlock new understanding and achieve their goals.

Be sure to tune in next week, August 8 while we celebrate our 200th episode! We are going to be doing a brand-new game show where you have a chance to win a prize if you attend live! We hope to see you there.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome back, travel enthusiasts and fellow agents! We have a great episode for you today that deals with handling your travel business while you are also traveling

Two fan favorites are back, Matt Wahlgren and Ryan Cowden. They are here to discuss the exciting world of travel as travel agents. Whether you're managing your own adventures or planning dream vacations for clients, we share insights and strategies for optimizing your personal travel experiences.

Thinking about a change of scenery? We discuss the realities and opportunities of working abroad as a travel agent. Learn about the benefits, challenges, and practical tips for making your global work dreams a reality.

Tune in next time on July 30th where we'll be discussing the incredible support our Agent Support Team offers to help you thrive in the travel industry.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome back to your resource for industry news and straight up fun! We have two amazing couples today to talk about how they support each other.

Jim & Judi Drennan are a travel couple who specialize in cruising. Toni Rath is an agent with us, and she is joined by her husband, Aaron, who is part of her support system. They both provide insight into what it is like to support each other and give some great business tips.

Join us on July 9th while we discuss the topic of travel not being a hobby. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello, listeners! We have a fun episode for you today talking about a new fiction book taking place within the travel industry.

Dori Saltzman is here to talk about how she got her start in the industry and provide some insight on how she got her idea to write a mystery on the inaugural sailing of a fictional ship. Can you figure out who did it?

Join us on June 18 while we have some couples on to talk about working together and supporting each other in this business.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome back to KHM Today. Carolyn is back in her home office with another great panel focusing on client follow up.

On today’s episode we have three agents, Linda Allen, Josephine DiMaggio, and Donna Riley. They are here to talk about how to inform your clients of pertinent travel details, managing expectations, and keeping your clients happy so they come back.

Join us on June 4th while we shake things up and have a travel writer on, Dori Saltzman. She is going to talk about her travel career and her book "Death of a Travel Advisor", a cruise ship murder mystery.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello viewers! Welcome back to another great episode.

We have a great panel consisting of Megan Fitzsimmons, Ashley Julvezan, and Mandy Goddard. These are top producing agents, and they chat about how they find the time to keep up with their bookings and family life.

We will see you back on May 28th to talk about how to handle client follow-up.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome back to KHM Today! We experienced some technical difficulties today but stick with us because there is a lot of good information in this episode.

Joanne Shikitino leads our conversation today with Kevin Kelly, Julie Fisher, and Teri Engelhart. All are group are experts and share knowledge and tips for successful group planning. You may also notice another voice, our producer Sam, she was on to make sure everything was running as smoothly as possible.

Be sure to join us on May 14th when Carolyn with be LIVE from our studio. We will be talking about prioritizing work, family, and fun.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello listeners! Welcome back to another great episode where we get to talk to a panel of young professionals.

Today we have Rebecca Smiley, Emily Foggio, and Time Davis here to talk about their journey. Hear how they started, how they are managing to get business, and a little bit about themselves. All three are great at what they do and the advice they give is beneficial for all agents.

Be sure to join us on April 23 on YouTube for the topic of how to be a successful group leader. See you there!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome back to KHM Today. We start the show with a bit of travel news and then get into how to achieve and maintain success.

Heather Cross, Kelly Muir, and Laura Bender are with us today. All are top producing agents with KHM Travel Group, and they give advice and share how they have made it to where they are now and how they plan to grow.

What a great episode. We hope you learned a lot and use that knowledge to grow your business. Be sure to tune in on April 3 for our young professional's panel. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello viewers! We have a special episode for you today with some of our award winners that we recorded while we were at our 2025 Crystal Conference.

Laurence Pinckney, Emily Bookey, Audrey Blank, and Walter Biscardi join Carolyn on stage in front our first ever LIVE studio audience. They talk about what being a Crystal Award winner means to them and give advice on how to become and stay a successful agent.

Tune in next week as we have on three new agents to talk more about success and how it looks different for everyone.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello viewers! We have a great episode for you packed with tips on how to stay connected within the travel community.

Today we have our regional coordinators with us. They talk about how to use them to stay informed, the value of getting to know agents near you, and what events you should attend.

There will not be a live show next week, but we will be releasing a special winners’ panel episode on March 3rd from our upcoming Crystal Conference. This is an episode you will not what to miss.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome back to KHM Today. We are excited to have two amazing guests to talk about group travel.

Today we have Marcus Williams and Wanda Thomas. Both are group specialists, and they chat about how they got into this niche and how they have made it successful.

Join us for our next episode on February 26th at 3 PM ET! We will have our Regional Coordinators on to talk about attending industry events.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello viewers! Welcome to our second show of the year dedicated to cruising.

We have two cruise experts with us today, Mandy Goddard and Walter Biscardi. They chat about how they have made their businesses successful, give great tips for booking cruises and share some of their favorite things to do on board.

Be sure to join us on February 5th while we talk to Marcus Williams and Wanda Thompson. It’s an episode you won’t want to miss!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome to our first episode of 2025! This year we are shaking things up and focusing on what’s going on in the travel industry. Guests will include our fellow team members and our agents.

Today we have Bill Coyle, Amy Garner, Meredith Tudor, and Joanne Shikitino here to talk about 2025 travel trends. They also touch on some hot takes in traveling so be sure to stay until the end to listen.

Be sure to join us for our next episode on January 22nd, LIVE here on our channel.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome back to KHM Today. We have a great episode for you today filled with excitement for 2025.

First up we have Tresa Reed, Director of Business Development with Viking. She is here to talk about amazing cold weather travel opportunities.

Next up we have Amy Garner and Annie Yu from KHM Travel Group. They are here to talk about what they are excited about for 2025 within the company and the travel industry. They also touch on some hot topics.

As Annie and Carolyn mentioned, KHM Today will have a new look for next year. We will still be live on Wednesdays at 3PM ET here on our channel, but we will be moving to just twice a month. When there is no KHM Today, be sure to tune in to Travel Stories Unpacked, our sister podcast that can also be found here on our channel on Fridays and wherever you get your podcasts. See you next year!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello viewers! Thank you for joining us for Carolyn's special birthday episode. We have a great guest with us today to talk about two celestial occurrences.

Steffany Kritz from our Agent Support team is here to share her insight on traveling for total solar eclipses and the northern lights. She gives us the science behind each and lets us know where we have the best chance of seeing them both.

We want to wish Carolyn a very happy belated birthday and we hope you join us next week for our last episode of 2024!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome back to KHM Today. We have a great episode for you today filled with information on All-Inclusives and accessible travel.

First up we have Justyna Chelstowski, Director of National Accounts USA with Iberostar. Hear what is new with their brand and get inspired to travel somewhere new next year.

Next, we have Cody Reckart a KHM Travel Group Agent. He is here to talk about International Day of Persons with Disabilities. He talks about what that means to him and gives some tips to help agents book accessible travel.

What a great episode. Next week is Carolyn’s Birthday episode so be sure to tune in for more industry news and straight up fun!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome to KHM Today. We have two great guests to chat about some updates on the high seas.

Justin French and Bentlie Logan from Carnival Cruise Line are here today to talk about what’s new with their brand, updates on their new private island, and have some fun with Carolyn while we share what we are grateful for.

There will be no live show next week while we take time to reflect on everything we are grateful for. We want to give a special thank you to all our viewers and sponsors for their continued support of our show. If you need your Carolyn fix next week, check out our Thanksgiving Food Bank Challenge Video: https://www.youtube.com/watch?v=KYzOshWHE7c.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello KHM Today listeners!

This week to celebrate World Kindness Day, we are bringing you a special bonus episode featuring our sister podcast, Travel Stories Unpacked!

Join KHM Travel's Ashley Newton and Geoff Cox as they unpack Tourism and Peace, which is the theme for World Tourism Day 2024.

Share how you're celebrating World Kindness day and what Tourism and Peace means to you!

KHM Today will be back next week, Wednesday at 3pm ET on our YouTube channel and the podcast is available on Thursdays after the show airs.

Travel Stories Unpacked has new episodes on Fridays. You can find it on KHM Travel's YouTube channel, Apple Podcasts, and Spotify.

YouTube: https://www.youtube.com/playlist?list=PL32CbrCgg-xtb2pMimf_LWQfTu1gGssdz
Apple Podcasts: https://podcasts.apple.com/us/podcast/travel-unpacked/id1724322183
Spotify: https://open.spotify.com/show/3Lu7HWKzfiJuoocxK68z9l

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello viewers! We have a fantastic episode for you today all about stress relief and the experience of getting to grow up outside of the United States.

First up we have Amanda Morales, Sales Manager National Accounts with Virgin Voyages. She shares ways to release your stress while on board one of their ships and exciting news about their brand.

Next up we have two KHM Travel Group agents, Shawn Hayes and Regina Dunbar Hendrickson. Along with Carolyn, all three had experiences growing up abroad. Hear their stories and how it affected their view on travel.

There will be no live show next week while we educate our agents at our last Boot Camp of the year. We will see you on November 20th!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome to our Halloween Episode of KHM Today. We hope it inspires you to booook your next trip!

We have a first-time guest with us today, Erin Douglas, Vice President of Field Sales with MSC Cruises. Hear what’s new with their brand, their amazing private island, and how to experience some luxury at sea.

Tune in next week while we chat with Virgin Voyages and talk about the experience of living abroad as a kid. We hope everyone has a safe and fun Halloween!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome to KHM Today! We have a great episode for you today, Live from Allure of the Seas.

Carolyn, along with guest Kathy Killen, are cruising right now for an extension of learning from one of our in-person events. Hear about their experience and why you should book yourself or your clients on a short sailing. You still get to experience everything you want, and it will make you want to come back for more.

Tune in next week for another great episode!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello viewers! We are back on land this week and excited to share information about a beautiful destination.

New to the show we have Susie Albin-Najera, Director of Leisure Travel & Strategic Partnerships, U.S. Market Los Cabos Tourism Board. She is here to paint a beautiful picture of Los Cabos and shed light on their sustainability efforts, landscape, and how to get the most out of your trip.

Next week will be our Halloween episode! Be sure to tune in to see what Carolyn will be this year and let us know if you have a costume planned.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Hello viewers! We have two incredible guests today that are going to inspire you to want to travel and give tips to being a successful agent. These are conversations you don’t want to miss.

First up we have Michele Higgins from Sandals to talk about what is new with their brand. She paints an incredible picture of their latest resorts, making them bucket list destinations for many travelers.

Next up we have one of our top agents, Crystal Walker. She is an incredible example of an agent who works full time, has a family, and is still a successful agent. Time management and understanding your value are key.

We hope you learned a lot today. Tune in next week while we come to you live from the high seas. Sea you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Welcome to KHM Today! We put on an incredible luxury event last week but are excited to be back to have a conversation about core values and being your authentic self.

We have three guests here to share their stories and opinions on some trending topics in the industry. Today’s guests are Amy Garner, Engagement Specialist with KHM Travel Group, Maddi Srail, Billing Specialist and head of our charitable imitative KHM Cares, and Yvette Shoemaker, a KHM Travel Group Agent and member of our BIPOC Resource Group. These three guest have unique perspectives and offer some insight on being a successful agent by being who you are.

Be sure to tune in next week while we talk to Sandals and one of our top agents. See you then!

Learn more about KHM Travel's Core Values: https://youtube.com/playlist?list=PL32CbrCgg-xtQ6kKAY0MdDYFDphV0mmjY&si=AKSQlp2Js47gMyVD

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello KHM Today listeners! There will be no show this week as our team attends KHM Travel's Luxury Symposium, but did you know that KHM Travel has another podcast?

Check out Travel Stories Unpacked for all things travel, from the silly to the serious, and everywhere in between!

Watch Carolyn's episode on YouTube: https://youtu.be/oWGZNhetOcg

Find Travel Stories Unpacked on YouTube, Apple Podcasts, and Spotify:

YouTube - https://www.youtube.com/playlist?list=PL32CbrCgg-xtb2pMimf_LWQfTu1gGssdz
Apple Podcasts - https://podcasts.apple.com/us/podcast/travel-stories-unpacked/id1724322183
Spotfiy - https://open.spotify.com/show/3Lu7HWKzfiJuoocxK68z9l?si=e22201390b0242dc

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome to KHM Today! We have a great episode for you today dedicated to groups.

First up we have our Business Development Manager for Norwegian Cruise Line, Lylle Lopez. She is here to give you some tips on how to make groups successful while on their brand. Don’t forget your BDMs are there to help you take your business to the next level.

Next up we have one of our group experts, Joanne Shikitino. She shares her knowledge about groups and gives some examples on how to create and sustain group business.

There will be no live show next week due to our Luxury Symposium event, but we will be releasing a special message so stay tuned.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome back to KHM Today! We have a special episode dedicated to experiencing the beautiful destination of Africa.

Our first guest is Don Forster from Goway. He paints an incredible picture of all the different experiences you can have while traveling in Africa. He goes into detail of where you should travel to encounter certain animals and landmarks and how you should prepare for a destination like this.

Next up we have one of our agents, Gretchen Naumoff. She just recently took a group to Kenya. Hear about her trip and get inspired to go on an Africa safari and immerse yourself in the destination.

What a great episode. We hope you join us next week while we have guest host Sarah Mayfield here to talk about National Encouragement and Positivity Day.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello viewers! We are here today to talk about some of the great education that the travel industry has to offer.

Our guests for this episode are Charles Sylvia, ECC - CLIA Vice President, Industry and Trade Relations; Guida Botelho, CTIE - Sr. Director of Education, The Travel Institute; and Mark Meader - ASTA Sr. VP, Industry Affairs and Education. They all get into detail on the certifications and education that their companies offer. They also offer words of advice for advisors just starting out.

Like they said, we are constantly learning. Sip your education, don’t try and drink it. See you next week for a wild episode!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome back to KHM Today! We have a fabulous episode for you today to inspire you to schedule some me time and tips to share your experiences with the world.

First up we have three KHM Travel Group Agents, Wendy Payne, Brian Miller, and Stephanie Nye. They are here to talk about how they use blogging in their travel business.

Next up we have a fan favorite David Pritchard, the Health and Wellness Director with ALG Vacations. He is here to help us celebrate National Relaxation Day by giving us some advice on how to balance our day. Change doesn’t need to be drastic. You can start small and build up to what you are striving for.

We will not have a live show next week but be sure to join our back to school episode on August 28th.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome to KHM Today. Our very own Chantelle Nye is here filling in for Carolyn while she enjoys a vacation with her family. Join her as we talk to Holland America and have another special guest to talk about something that is a pretty big dill.

It’s National Pickleball day and what better supplier to have on than one that partners with the Professional Pickleball Association. Tara Schreiner, the Director of National Accounts with Holland America Line, is here to talk about their brand and what makes them special. She also talks about the fastest growing sport, pickleball.

We know we talk about pickleball quite often on this show, so we decided to put a new spin on it and just talk...pickles! Sara Rawlings, our Marketing Production Manager, is here to give us some trivia, a small history lesson, and talks pickles around the world. She also mixes a pickle cocktail that we can say is very good. Here’s how to make it:
2 oz of Gin
3/4 oz of Fresh Lime Juice
1 oz Simple Syrup
2 oz Good Quality Dill Pickle Brine
Soda Water
Ice
Pickle and Dill sprig for garnish
Combine gin, lime juice, simple syrup, and pickle brine in shaker and shake for 15 seconds.
Pour over ice and top off with soda water. Finish the look with a slice of dill pickle and a sprig of dill.

Tune in next week while we talk about travel blogs and have a fan favorite on, David Pritchard. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome back to KHM Today. We had a blast last week getting to educate more than 200 of our agents at our Destination Success event.

First up, we have Karin Green from Universal to talk about their new Epic Universe set to open in 2025. She also shares their plans for a DreamWorks Land along with their 60th anniversary celebration in Hollywood.

2025 is going to be a big year for us. KHM Travel Group is going to be celebrating 20 years in the travel industry. This means more excitement, more education, and of course, our annual Crystal Conference which is going to be bigger and better than ever. Hear about what is going to make this event special along with other events throughout the year. If you can’t make it to Crystal, we have plenty of events coming up where you can meet the team and get educated. Be sure to check out your Agent Portal for details.

Be sure to tune in next week while we talk to Holland America and a new spin on Pickleball.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome to KHM Today. We have a great recording for you today while we are education our agents at Destination Success.

We had the privilege to talk with a Globus Tour Director from Italy. He joined us at our home office and shared about his experiences and some of the amazing tours he leads.

Be sure to tune in next week while we talk to Universal and our upcoming Crystal Conference.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome back to KHM Today! We had a great time last week on resort, but we are happy to be back with a special guest and celebrating National Emoji Day.

First up we have a returning guest but in a new role, Dondra Ritzenthaler, the CEO of Azamara Cruises. Hear about their amazing brand and how she is making waves in the travel industry.

Next up, we have our Digital Marketing Specialist, Sami Najjar. He is here to talk about how to best use emojis in your marketing. Do you have a favorite emoji?

Thank you for joining us today. Next week, we will be hosting over 200 of our agents for our annual Destination Success event. There will be no live show, but we will be releasing a special recording with a tour director from Globus family of brands.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello viewers! Today we are at the beautiful new resort, Secrets Playa Blanca. We had the opportunity to take our show on the road for the second time.

Learn all about this new resort and what it has to offer. Hear the inspiration behind the design, what unique amenities it has to offer, and the hidden gems you don’t want to miss.

We are incredibly grateful for this opportunity. We hope you use the information you learned today to book your clients here so they too can experience this incredible resort.

Add a comment

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome to KHM Today! We have a great panel today to talk about how to best communicate with your clients.

We have three incredible agents joining us today, Jenny Lehman, Matt Wahlgren, and Rebecca Smiley. Hear how they got their start, how they have evolved with experience, and tips to make the most out of every interaction you have with clients.

We will not have a live show next week because we will be experiencing the new Secrets Playa Blanca resort in Cancun. However, we will be releasing a special interview on our YouTube Channel that we will record while down there at our usual time.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Thanks for joining us for this joyous episode of KHM Today! We have some great information and tips to help you build your travel business.

First up we have our brand-new BDM for Carnival, Bentlie Logan. Learn a little bit more about her and hear updates about their brand like their new private Island.

Next, we have our 2023 Hall of Fame Inductee, Hollie Schmitt. This is the top award that we give out each year at our Crystal Conference. Hollie is an inspiration to the industry, and we are blessed and proud to have her as an agent.

Next week we will have three amazing agents on to talk about how to handle client conversations. Their tips and advice will be great for new and even advanced agents. Be sure to join us. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello viewers! We have a great episode for you today filled with social media tips and travel gifts as we celebrate Pride Month and Father’s Day.

First up we have a KHM Travel Group Agent, Tim Davis. He is here to talk about how he got his start in the travel industry, give social media tips, and how he markets to the LGBTQ+ community.

Next up we have Kevin Kelly who is part of our education and engagement teams here at KHM Travel Group. As a dad, he shares gifts you can get for the upcoming Father’s Day holiday.

We will not have a live show next week while we observe Juneteenth. Tune in on June 26th for another amazing episode. See you there!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome to this week’s show. We have special guest host Sarah Mayfield here to have great conversations with some of our agents along with MSC Cruises.

Our first guest is Lionel Garcia with MSC Cruises. He is here to talk about their conservation efforts along with the top 5 reasons you should sail on their product.

We asked two KHM Travel Group agents, Leigh Lee and Toni Rath, to join our conversation since they both recently sailed on the product. Hear what they describe as the perfect client for MSC along with their experience while onboard.

Next week we will be back with another amazing episode where we are going to talk about marketing to the LGBTQ+ community and celebrating Father’s Day. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello viewers! Today we are celebrating World Reef Awareness Day with some fantastic guests.

First up we have Dan Taugher, the National Sales Manager at Cayman Islands Department of Tourism. He is here to talk about what is new in the destination and to talk about the progress they have made protecting their reefs.

Next up we have a member of our education team to make a fun summer cocktail called the shark bite. Let us know if you try this at home!

Recipe:
1.5oz Vodka
1.5 oz Coconut Rum
.75 oz blue curacao
2 oz Lemonade
Shake, strain over ice
Top with Sprite
Add grenadine

Thanks for joining us today for a great show. Tune in next week for more industry news and straight up fun!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome back to KHM Today! We had a great time last week educating over 60 agents here in Ohio.

Today we have Tresa Reed with Viking. She is here to talk about their special sailing for the 80th anniversary for D-Day. This is a very powerful itinerary, so much so that it will be offered next year as well. She also covers more unique sailings along with sharing their return back to China.

Next up we have a fan favorite, Virginia Ann Busceme with KHM Travel Group, to talk about spring-cleaning. Get your business order with these great tips.

What a great show. We hope you learned a lot and join us next week while we talk about World Reef Awareness Day.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome back to KHM Today! We have a special guest host today, Chantelle Nye, here to celebrate National Golf Day.

Today we have the National Sales Manager for Golf for Sandals. Learn how to grow your travel business with golf. It can be a great starting point to introduce your clients to the all-inclusive market. Plus, Sandals is a great partner with their incredible courses and included green fees.

We will not have a live episode next week since we will be educating over 60 of our agents at Boot Camp. Check out our short where we take on the Upton Estate golf course in Jamaica.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello KHM Today Viewers and Happy National Travel Advisor Day! We are also celebrating Lei Day in this episode featuring paradise in the U.S., Hawaii.

John Chernesky from Norwegian Cruise Line is back to talk about the Pride of America, their ship that sails the Hawaiian Islands.

Next up we have Sarah Mayfield from our education team to share perfect travel gifts for the upcoming Mother’s Day holiday.

Join us next week while we chat about golf with a special guest host, Chantelle Nye! See you then.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome back to KHM Today! We have a great episode for you today with some sales tips and an update from Princess Cruises.

First up is Carmen Roig, VP of Sales. She is here to talk about some changes to their line and their elevated customer service experience while onboard.

Next up we have a fan favorite Tim Smith, our sales expert. He is here to talk about the concept of “ants on the brain.” He gives some great advice to combat negative thoughts and staying positive.

What a great show! Tune in next week for Global Travel Advisor Day while we chat with Norwegian cruise line and talk Mother’s Day.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello KHM Today listeners! This week we are not coming to you live since our team is helping with KHM Travel's Boot Camp 2.0.

Instead, we are bringing you a special bonus episode all about how to sell sustainable travel.

We will be back next week with more KHM Today!

Watch this episode on our YouTube channel: https://youtu.be/wGzwLXtgxYk

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome to this week’s show! We are excited to have a great supplier today along with two of our top agents. Tune in to hear their advice on being a successful travel agent.

First up we have Steve Spivak, VP of Global Sales and Reservations with Tauck. He talks about their amazing product and what they are doing to leave a positive impact on the destinations they provide.

On our annual Crystal Conference, we announced our top three agents. Today we have two, Emily Bookey and Ashley Julvezan, here to share their journey to success.

We hope you learned a lot today and feel inspired to make a positive impact on the travel industry. We won’t have a live show next week since we will be educating 30 of our agents at our home office. We will be releasing a podcast about sustainable travel, and you can watch the video on our channel: https://www.youtube.com/watch?v=wGzwLXtgxYk

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello viewers! Tune in this week for a discussion on sailing around the world and insight on Autism Acceptance Month.

First up we have Guillaume Cameron from Oceania. He is here to talk about their amazing world cruise and what their product has to offer.

Next up we have the president of IBCCES. She sheds light on autism acceptance and gives tips on how to ask the right questions when qualifying your clients. Check out their website to learn more: www.ibcces.org

Be sure to tune in next week while we have an amazing panel of our top agents on along with Tauck. This will be an episode you don’t want to miss.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome back to KHM Today! We have an inspiring episode for you today.

First up we have Tina Tiano from Globus here to talk about Globus Escapes. These tours take place during the off season, making them perfect for those who want to experience multiple destinations in a year or for single travelers.

Next, we have a KHM Travel Group agent, Varsha Hathiramani. She is here to tell us about the Hindu holiday, Holi.

Tune in next week while we talk to Oceania about their world cruise, pickleball, and have IBCCESS to celebrate Autism Acceptance Month.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome back to KHM Today! We had a great week educating our agents, but we are happy to be back with our viewers. We have a great episode for you today while we celebrate spring and St. Patrick’s Day.

Our guest today is Katie Jessup, Director of Sales for Brendan Vacations, a part of The Travel Corporation. She is here to talk about the key places that you need to visit while in Ireland.

You may have seen our annual cocktail competition on our social media on St. Patrick’s Day, but please enjoy this extended version. Let us know if you make either of these cocktails.

Be sure to tune in next week for a discussion with Globus and celebrating Holi. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome back to KHM Today. We missed coming to you live last week, but we had an incredible week celebrating and connecting with our agents onboard our annual Crystal Conference. Be sure to check us out on social media to see all the fun we had.

Today, we have an incredible panel of ladies joining us to celebrate International Women’s Day. Three KHM Travel Group agents, Stacy Diaz, Tawana Cain-Bowles, and Shawn Hayes were asked to be here today because they have recently inspired us. Hear about how they got their start, pick up insights on how to run your travel business, and get inspired to make your mark in your business.

What a great episode! Next week we will be hosting our first ever Group Camp. There will be no live show but be sure to watch the short of Carolyn facing off against Kevin Kelly for our fourth annual St. Patrick’s Day cocktail competition that we will release on Wednesday.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome to a special bonus episode of KHM Today! While Carolyn and the team are celebrating with our travel community at the Crystal Conference aboard the Celebrity Reflection, we are bringing you our top ten tips for booking a cruise!

These tips range from beginner to more advanced tips to enhance your cruise business.

Be sure to check out our First Time Cruiser Tips and other cruise content to share with your clients on our YouTube Channel: https://www.youtube.com/playlist?list=PL32CbrCgg-xs-iADgBgejOZb1zfgmL5Pl

We will be back next week with a new episode!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome to KHM Today your weekly resource for industry news and straight up fun! We have a great episode for you today.

We have a new guest this week, Rene Jongmans, President of Vacation Express. He shares how he got his start in the industry and exciting things happening with their product.

Next up we had the honor of talking to one of the co-founders of ABTP, the Association of Black Travel Professionals. Veranda Adkins shares how they got started and how to get involved.

There will be no live show next week because we will be sail-ebrating our agents on our annual Crystal Conference. We will be releasing a podcast with some cruising tips and releasing a short. Be sure to check it out. See you next time!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and Happy Valentine’s Day! We love the guests that we have today.

First up is Kristy Woolums with Virgin Voyages. She is here to talk about what's new with their product and the significance of this holiday for them.

Next, we have two amazing members of the KHM Travel Group Team, Ashley Newton and Melissa Rice. They are here to talk about how to stay healthy while traveling. This was a topic on our podcast, Travel Stories Unpacked. If you haven't checked it out yet, you can find it here: https://www.youtube.com/playlist?list=PL32CbrCgg-xtb2pMimf_LWQfTu1gGssdz

Be sure to tune in next week while we have ABTP to talk about ways to celebrate Black History Month and the President of Vacation Express.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello! We have an amazing episode for you today. Not only are we celebrating the milestone of our 150th episode, we are also celebrating the Lunar New Year with some incredible guests.

Back again, this week we are lucky enough to have Gary Murphy, Co-owner of AmaWaterways, on our show. He is here to help us celebrate Lunar New Year by talking about their amazing itineraries sailing the Mekong. This is a perfect way to be able to immerse yourself in new culture and experience destination unlike any others.

Another favorite of ours, Annie Yu, is here to talk about her Lunar New Year experiences and her recent trip to Japan. Hear some insider tips about the destination and watch a special KHM @ Home segment she was able to film with her family.

Share this short with your clients to inspire them to book a trip to Japan: https://youtube.com/shorts/3HnkHh7ZOPg?feature=share

Thank you to our team and viewers for their continued support. We are so happy to be celebrating 150 episodes. Join us next week for more great content. We would love to see you there!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome back to KHM Today! We had a great time educating our agents last week. If you missed our interview with the director of the Kid’s Camp at Beaches Ocho Rios, be sure to check it out.

This week we are exploring Las Vegas. Joel Peterson from the Las Vegas Conventions and Visitors’ Authority joins us for the first time to talk about this hot destination. He shares what is new, what is coming soon, and their new source of tourism, sports. This destination is more than just gambling, there is something fun and exciting for all clients.

Next up Tim Smith is back to talk about what he calls refrigerator power. It is important to write down and claim your goals for 2024. Though, don’t forget to take some time for yourself and keep a good work life integration.

We are very excited that we will celebrate our 150th episode next week! Thank you to all our loyal viewers for getting us to this point. We will also be talking about the Lunar New Year with AmaWaterways and our very own Annie Yu.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Our team had the privilege to visit Beaches Ocho Rios and take a tour of their Kid's Camp. Stepping in for Carolyn Orf, Chantelle Nye and Brigett Gerber sat down with Stacy Anderson, manager of the Kid's Camp, for an exclusive interview.

We learned how the team at Beaches goes above and beyond to ensure everyone in their care has the best possible vacation, and how they embrace and accommodate travelers with Autism.

KHM Today will be back with a live show next week, so be sure to tune in!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome to KHM Today! We have a great episode for you all about the beautiful destination, Jamaica.

First up we have Dian Holland from the Jamaica Tourist Board. Hear about all the unique qualities of this destination along with some fun excursions you won’t want to miss. Now is the perfect time to learn about Jamaica because we have a feeling it is going to be a hot destination in 2024.

Today we are celebrating Hot Buttered Rum Day! It is the perfect drink for cold weather. Follow along with Carolyn as she makes this tasty drink.

We won’t have a live episode next week. However, we will be releasing an interview we did back in September from the Kid’s Camp at Beaches Ocho Rios. See you on January 31st to talk about Las Vegas.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome back to KHM Today! We have a great episode for you today filled with excitement and tips to refresh your marketing.

Kathy Killen, Strategic Account Manager, and Tommy Leyva, Business Development Specialist, from Royal Caribbean joined us to talk about an ICONic moment. Thier new ship, Icon of the Seas, has arrived in Miami. She will be setting sail soon and there are some incredible new features on this ship.

Next up is our Marketing Production Manager, Sara Rawlings. She is here to talk about what you can do to make sure you are attracting the right audience with your marketing. Quick tip: you don’t have to completely redo your marketing to get noticed. Consider doing a refresh with some new colors or font.

Tune in next week while we talk to the Jamaica Tourism Board and have some hot buttered rum! See you then.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome to another year of KHM Today. This year you are going to hear from new guests, have more fun, and learn all about being a travel agent. We are so excited about what is to come.

To start of the year one of our favorite guests is back. David Pritchard, Health and Wellness Director with ALG Vacations, is here to get you motivated and inspired for the year to come. This year, set a goal to focus on progress, not perfection. Fill this year with joy and peace and make it the best one yet.

From KHM Travel we have Rick Zimmerman, President and CEO, and Bill Coyle, Vice President of Agent Engagement, join us to talk about their thoughts for the upcoming year. They share tips for success and their insights on what they are excited about for 2024.

As both Bill and Rick said, we are so thankful for our amazing community of agents. Keep tuning in for more industry news and straight up fun! See you next week.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome to the final episode of the year! We want to give special thanks to all our viewers. We are incredibly blessed to be able to reach so many people each week.

First up we have a special message from Soleil Domagala from Norwegian Cruise Line. She shares new ship features, exciting itineraries, and tips for solo travel.

Next, we have Amy Garner, our DE&I specialist. She is here to share New Year traditions from around the world. If you participate in any of these, take a picture and tag us or comment down below. We would love to hear how you ring in the new year.

Be sure to tune in next year to celebrate our third year filled with more fun, laughs, and new and exciting guests. Wishing everyone a safe and joyous holiday.

As Carolyn mentioned, we are releasing a new podcast every Friday morning in 2024. Travel Unpacked is going to cover all things travel from the silly to the serious, and everywhere in between. Be sure to check it out!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome back to KHM Today! We have a festive episode for you today.

Our guest today is Tresa Reed with Viking. She is here to talk about the Christmas Markets in Europe and give an update on their product.

Get your clients inspired to book with these tips for European Christmas Markets: https://youtube.com/shorts/VyD1z9LcHHc

If you or your clients don’t want to make the journey to Europe, there are ways to experience Christmas Markets in the United States as well. Carolyn shares some of the ones she found around the country.

We kept the episode short and sweet for you this week as we all prepare for the holiday season. We hope you join us next week for a special message from Norwegian Cruise Line and talking about New Year traditions from around the world. Hope to see you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello KHM Today viewers! We have a great episode for you today where we cover participating or hosting in-person travel events and celebrating our favorite things about Celebrity Cruises.

First up we have a panel of KHM Travel Group agents who have recently put themselves out there and either hosted a travel night or were a part of an expo. Hear what worked, how it went, and what they would do differently.

Barb Qua is back with a special recording with Carolyn to talk about their 5 favorite things about Celebrity Cruises. They share useful information on what makes the brand unique and what is coming soon.

We hope you use what you learned today to promote your travel business. If you do, be sure to let us know. We would love to hear from you! Tune in next week while we talk about Christmas Markets.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome back to KHM Today. We hope you all had a great holiday. Don't forget to watch the Thanksgiving Food Bank Challenge video we released last week: https://www.youtube.com/watch?v=KYzOshWHE7c

Today’s episode has a special guest and an exclusive interview from Sandals Dunn’s River.

Our first guest is the founder of Accessible Travel Network, Kristy Durso. She talks about resources, tips, and some key insights on how to approach the subject of accessible travel with your clients.

In September, some of team was able to travel to Jamaica and visit the new Sandals Dunn’s River resort. Listen as we talk to Deryk Meany, the General Manager. He shares some amazing features of the new resort and shares some insider tips.
Watch the video on YouTube:
https://youtu.be/z6982LgB5PM?si=rjjY9CrYcMa48ZOo

Join us next week for the start of Carolyn’s birthday celebration as we talk about how to make travel nights successful. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello KHM Today listeners! The giving season is upon us and our team is off this week as we observe the holiday with our families and friends.

Head over to our YouTube channel where you can watch as Carolyn continues her Food Bank challenge to see how many items she can get for a local food bank while trying to stay in budget.

https://youtu.be/KYzOshWHE7c

Don't forget to tell us in the comments, or on social media using #KHMToday, your giving or holiday traditions.

Tune in next week for a new episode!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome back to KHM Today! We have some very special guests here to talk about military appreciation and some insights on cruising.

John Chernesky is back to talk about his new role as Senior Vice President of North America Sales with Norwegian Cruise Line. He shares his goals and thoughts for the future of the company and the cruise industry.

Next up we have a panel of ladies with a military affiliation in honor of National Veterans and Military Families Month. They share tips on using discounts, how to tap into the community, and how they have become successful with the responsibility of being a military family.

What a great episode. We hope you learned a lot and use that knowledge to tap into the communities that you are a part of. There will be no live show next week but be sure to tune in for a bonus episode we recorded. You will not want to miss it! We hope everyone has a safe and happy Thanksgiving.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome back to KHM Today! Today’s episode is filled with tips to make your group trips a success and some insight on traveling to Europe in 2025.

First up from ALG Vacations we have Dan Miller from their Group Department, and KHM Travel Group’s BDM, Jennifer Lewallen. They are here to chat about group trips. Groups are a great way for family and friends to reconnect and have fun. If you are a KHM Travel Group Agent, don’t forget we have a dedicated team to help you during the process and a new Group Camp event that you can learn more about in MyTravelAgentPortal.

Have you been wondering what ETIAS is? In this segment Sarah Mayfield, our Education Specialist, answers some common questions you or your clients may have. Keep an eye out on the resources available to make sure you stay informed. We will have a future segment on this as well as we get more information.

Be sure to tune in next week for more industry news and straight up fun! See you then.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome to KHM Today! We have a great episode for you with tips on how to leave your worries behind and stay in the moment while traveling.

Joining us today are Mike Julius, Vice President of North America Field Sales, Justin French, Regional Vice President, and Chris Schutz, Business Development Director, from Carnival Cruise Line. They chat about how you can promote yourself as a travel agent and tips to de-stress while on a cruise.

Whether you feel relaxed while reading a book by the pool or going down an awesome water slide, there is something for everyone while onboard a Carnival ship.

Tune in next week to learn a bit more about groups and what to expect when traveling to Europe next year. See you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello listeners and welcome to our Halloween episode! If you are a regular, you know that Carolyn loves a good costume. We use this to our advantage to get to wear fun outfits all while sharing how to use holidays to promote and improve your travel business.

First up is a fan favorite, Kathy Killen. Business Development Manager with Royal Caribbean. Hear about what they do over the holiday and what is new with their brand. Have any clients that love Halloween? Be sure to boooook them on a sailing over the holiday.

Next up is our resident spooky specialist Ashley Newton, Lead Video and Media Content Specialist with KHM Travel Group. She is here to share creative ways that you can celebrate while onboard. Be sure to eat, drink, and be scary!

If you use any of these ideas or come up with your own to lift your spirit while sailing, let us know! Tag us on Facebook or Instagram or comment down below. We would love to sea what you do!

Never fear, we will be back next week with more great content on how to de-stress with guest host Sarah Mayfield. We hope you have a fangtastic Halloween.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello listeners! We are back this week with an episode you won’t want to miss. It is filled with tips on how to make and keep your travel business successful.

First up we have Lauren Harris, Sales Manager for National Accounts with Virgin Voyages. Hear about all the exciting things that are happening with the brand and what new destinations are coming.

Next up we have a familiar face, Matt Wahlgren. He is here to talk about setting standards for your customer service. Being consistent and professional with your clients will keep them coming back to book with you.

Next week is our Halloween episode. Tune in for some spooky good times and find out what Carolyn is going to be for Halloween this year. Any guesses? Add them in the comments below! See you next week.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello listeners. Please enjoy this bonus episode of KHM Today while we are out educating our agents at Boot Camp.

Carolyn is joined by Chris Schutz and two KHM Travel Group Agents Leigh Lee and Kim Stanley. Both were chosen to be finalists for Carnival’s Your Winning Plan grand finale. Hear about their experience and how industry events like these can help grow your travel business.

A special congratulations to Kim for being the grand prize winner! Join us next week as we are live talking about meeting your service level agreements. See you then.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome to KHM Today. We have a great episode for you today filled with unique opportunities and an example of how you can establish your niche as a travel agent.

First up we have Lionel Garcia, Director of Strategic Accounts for MSC Cruises. Hear what is new with their product and the unique opportunities you or your clients can experience while sailing.

Next up is KHM Travel Group Agent, Nazy Ramallo-Sierra. She is the number one selling agent in the country for MSC weddings. Hear about how she got her start in this niche and learn some tips on how to create a successful trip while on board.

Knowing what makes suppliers unique helps you market their product. It is always important to thoroughly qualify clients, so they have the best experience. There will be no live show next week because we will be educating our agents at Boot Camp but tune in for a special video about the Carnival Your Winning Plan. We had two agents who were finalists, and one was the grand prize winner! We are so proud of them, and they join Chris Schutz to talk about the experience.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello viewers! Today is National Tourism Day and we have some fantastic guests here to talk about how we can explore the world while keeping its health and beauty intact.

First up is our keynote speaker from our Luxury Symposium event. Ken Muskat, Managing Director for Scenic Group USA, is here to talk about their Cherish the Planet Initiative. They care about the people that work there, the places they visit, the ships they are building, and the environmental impact cruising has. Tune in to hear more!

Next up we have two KHM Travel Group Agents, Andrea Miner and Laura Bender, to talk about expedition cruising and some bucket list destinations.

Now is the time to start planning your next dream trip and don’t forget to keep the environment in mind so that we can experience all the world has to offer for years to come. We hope you tune in next week for more great content. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Join us from Destination Success as Carolyn discusses Sandals with Gary Sadler, Executive Vice President of Sales and Industry Relations.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: Sept 13

Hello and welcome to another episode! We have a sweet episode for you today filled with tips and information to help you sell theme parks to your clients.

It is National Chocolate Day and what better place to experience some unique treats than Universal Parks and Resorts? Karin Greene shares multiple places you can go while visiting to have an enjoyable and delicious time. It’s also spooky season! Hear about their Halloween Horror Nights and how to treat your clients to a terrifyingly fun experience.

Back by popular demand is Amy Garner, our DE&I Specialist with KHM Travel Group. Amusement parks can be overwhelming and a challenge for some people. She shares her knowledge of how to make your clients comfortable and safe while having an awesome time. See the bottom of the description for resources to help you navigate the policies and programs that some theme parks offer.

Didn't this episode make you want to get on a plane and go to a theme park? We hope you learned a lot and use that information to give your clients a sweet adventure. We won’t have a live show next week, but we will be releasing a special interview with our Destination Success keynote speaker. Tune in at our normal time, Wednesday at 3 PM ET, to hear more.

Walt Disney World Resort:

https://disneyworld.disney.go.com/guest-services/guests-with-disabilities/

https://disneyworld.disney.go.com/guest-services/cognitive-disabilities-services/

https://disneyworld.disney.go.com/guest-services/disability-access-service/

https://disneyworld.disney.go.com/guest-services/special-dietary-requests/

Disneyland Resort:

https://disneyland.disney.go.com/guest-services/guests-with-disabilities/

https://disneyland.disney.go.com/guest-services/cognitive-disabilities/

https://disneyland.disney.go.com/guest-services/disability-access-service/

https://disneyland.disney.go.com/guest-services/special-dietary-requests/

Universal Orlando Resort:

https://www.universalorlando.com/web/en/us/plan-your-visit/accessibility-information

https://www.universalorlando.com/webdata/k2/en/us/files/Documents/universal-orlando-riders-guide.pdf

https://accessibilitycard.org/

Universal Studios Hollywood:

https://www.universalstudioshollywood.com/web/en/us/accessibility-information

https://www.universalstudioshollywood.com/tridiondata/ush/en/us/fil

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: Sept 6

Hello and welcome to another great episode of KHM Today. Tune in for great energy, incredible conversation, and tools to help you in your travel business.

Our first guest is Cesar Pascuales Pedroza from Celebrity Cruise Line. He is here for the first time to talk about his job and some of his favorite excursions. The more you travel, the more you expand your mind.

Next up is Matt Wahlgren and Josephine DiMaggio. They are here to talk about how to use Chat GPT to help you in your travel business. This can be a great tool, but you need to remember that editing and some research still needs to be done.

What a great episode. We hope you learned a lot and join us next week to talk about National Chocolate Day and Theme Parks. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 08/23/2023

Hello viewers! We have an incredible episode of KHM Today for you.

First up we have Andrea Hilbert from the Hyatt Inclusive Collection. She talks about their brand and unique experiences that you can offer your clients with their hotels.

As we are nearing the end of Black Business Month, we put together a panel of our agents to come on the show. Joining us is Marcus Williams, Cestaine Glover, and Laurence Pinckney. These three successful business owners share their words of advice and offer tips on how to keep and retain clients.

Key takeaway: Show your worth as an agent. You are the reason that clients come back to book with you. We hope that you learned a lot today and feel empowered to make your business a success.

Tune in next week for a special guest host while we talk about Virgin Voyages.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 08/16/2023

Knock Knock. Who’s there? KHM. KHM who?

It’s KHM Today! Your favorite weekly resource for industry news and straight up fun. Today is National Tell a Joke Day so our episode is filled with laughter along with business and marketing tips. Watch this episode on YouTube to see Carolyn go all out in her horse mask!

Our first guest came in incognito. Did you guess who it was? It’s Chris Schutz! She is here to catch us up on Carnival Cruise Line and their strategy to help get your clients cruising.

Next up is Sara Rawlings, the Marketing Production Manager at KHM Travel Group. She is here for our final installment of the Be a Social Butterfly segment. They cover tips on how you can be a great marketing asset for your travel business.

We are so excited to finally have our print shop up and running. Be sure to check it out at khmptintshop.com and start wearing your love of travel today! Next week we have a panel of guests to talk about Black Business Owners Month and what it means to them. Be sure to tune in. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome to another episode of KHM Today! It is National Book Lover’s Day, so our guests share what books they have read that have helped them both professionally and personally along with other industry updates.

First up is Kathy Killen from Royal Caribbean. She is here to talk about their brand-new ship coming next year. If you are an agent, be sure to check out CruisingPower for a flyer talking about the new app. Here are the books she shared:

Perfectly Yourself, Matthew Kelly
Resisting Happiness, Matthew Kelly
The Age of Speed, Vince Poscente

Next up is President and CEO of KHM Travel Group, Rick Zimmerman. He came prepared with a stack of books he feels are vital to read. Here are the ones he and Carolyn talked about.

The Holy Bible
Emotional Intelligence, Travis Bradberry & Jean Greaves
Four Cardinal Points of Entrepreneurship, Charles Clinton Spaulding
The 21 Irrefutable Laws of Leadership, John Maxwell
QBQ!, John G. Miller along with the workbook
Strength Finders 2.0, Tom Rath
Profit First, Mike Michalowicz
Smart Women Finish Rich, David Bach
Oh, the Places You’ll Go!, Dr. Seuss

Next week we have our final segment of Be a Social Butterfly. Tune in for a very exciting announcement. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 08/02/2023

Hello and welcome to KHM Today! We are back after an amazing event. In case you missed it, we released a special video message. Be sure to check it out: https://www.youtube.com/watch?v=FTIQtfFqcJA

Our guest today is Lisa Doss, Director of Sales for ALGV. She is here to clarify what NDC Fares are, share this summer's hottest destination, and talk Travefy.

KHM @ Home is back this week. Carolyn makes an Aperol Spritz. This is the perfect afternoon drink and transports you to the streets of Europe. Let us know if you make this drink and how it turned out!

We may have experienced a few technical difficulties this week, but the content was still great. We hope you learned a lot and understand what the differences are with NDC fares. See you next week for more amazing content.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

We are away this week at KHM Travel's Destination Success, an educational event taking attendees around the world in four days! Keep your learning journey on track with this special bonus episode.

We are bringing you more Travel Agent Tips with Bill Coyle and Matt Wahlgren. In this episode they cover some of the basics to consider for working with your LGBTQ+ clients.

We will be back next week with more KHM Today!

Watch this episode on our YouTube channel: https://youtu.be/sQkF6Yl0cpY

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Ahoy KHM Today viewers! We have a special episode for you today featuring one of our favorite guests and our Cruise Chat Champion!

Have you ever thought about creating a group cruise? Kevin Kelly breaks down the best practices to make your group idea happen. Don’t forget, it’s the relationships that you create and the value that you bring that makes a successful group.

There will be no live show next week because we will be with 200 of our agents at our Destination Success event. But tune in at our normal time to see a fun video we put together. Sea you in two weeks!

If you don’t know the Cruise Chat Champion reference, check out our Travel Agent Tips video, How to Talk Like a Travel Agent: 25 Cruise Terms to Know. https://www.youtube.com/watch?v=4uAM7GgIZGc

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 07/12/2023

Hello and welcome to another episode of KHM Today!

First up we have the CEO of Authentic Vacations, Simon Russell. Hear about their personal, private and genuine trips with unrivaled access to numerous destinations.

Our summer segment, Be a Social Butterfly, is back. This week we talk about short form video. What is it? How do you maximize your engagement? These are just some of the topics covered by our Digital Marketing Specialist, Sami Najjar.

We hope that you take some of what you learned today and put it into practice. Let us know in the comments what has worked for you or if you implement any of our tips! Don’t forget to like and subscribe so you don’t miss next week while we talk about creating themed cruises.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 07/05/2023

Hello and welcome to another joyous episode of KHM Today. Before you know it, the holiday season is going to be upon us. There are still plenty of opportunities to experience some of the magic that destinations offer during this time.

Today’s guests are Kevin Kelly and Virginia Ann Busceme from the Education Team and Ashley Newton from the Marketing Team. They chat about how to give the gift of experience and what to promote to your clients now. For some experiences, it’s too late to book this year, but it’s never too early to start planning for next year.

What a great episode filled with tips to get your clients thinking about travel. Always keep an eye out to see what they are celebrating. Personalized messaging will make you stand out from the crowd. See you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 07/28/2023

Hello KHM Today listeners! Today we are LIVE from the home office where we decided to have a pajama party in honor of a guest today. Can you guess who it might be?

If you did not know, last week was ASTA’s legislative day where travel agents from all 50 states met with senators and their staff to discuss issues that impact agents and the industry. Three of our team members represented Ohio. Hear what was talked about and all that ASTA is doing for us.

Did you guess it? Virgin Voyages is back to share what’s new and all the fun you can have while on board.

We hope that you learned something new this week. Don’t forget to like, subscribe, and turn on notifications so you never miss another episode. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 06/21/23

Hello KHM Today listeners. Did you know today is International Yoga Day? Before we begin, take some deep breaths, stretch, and prepare for an episode filled with great content!

First up we have the Corporate Fitness Manager for Sandals & Beaches, Melody Cargill. Wellness has become a key factor in the decision on where to travel. Find out what they have to offer and how you can work out the best trip for your clients.

Next up we have a KHM Travel Group agent and member of our Diversity, Equity, and Inclusion Commitment, Ryan Cowden. He is here to talk about what LGBTQ+ travelers wish agents knew. For more resources and information, check out https://www.iglta.org/

We hope you have expanded your knowledge and strive to spread pride all year long. Don‘t forget to like, subscribe, and turn on notifications. Namaste.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 06/14/2023

Today, we have another great episode for you. We have two great guests and a brand-new segment to get your travel business to take flight.

Here from the Globus family of brands is Tina Tiano. She talks about how to live like a local and why river cruising is great for multi-generational travel. It is perfect for unique opportunities and destinations.

Brand new for this summer, we have a new segment: be a social butterfly. As a home-based travel agent, it can be hard to interact with your clients in person. Jami Turner, a KHM Travel Group agent joins us to talk about what she has done to solve this issue.

Creating a connection is key for keeping clients coming back to book with you. We hope that you have picked up some tips today to help keep your business a success. See you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show date: 5/31/23

Hello KHM Today viewers! We have a fantastic episode for you today filled with inspiration and ideas to take your business to the next level.

First up is Barb Qua from Celebrity Cruises to chat about how to take your clients to the next level. She shares some cruise enhancements that you can provide your clients with that they may not have known about. In case you missed them, we partnered with Celebrity to put out some fantastic videos highlighting Alaska.

Selling Alaska with Celebrity: Top Sales Tips for Agents

Selling Alaska with Celebrity: Qualifying Your Clients

Cruise Alaska with Celebrity

Next up is a show favorite, David Pritchard. He is a health and wellness guru to talk about how to handle the upcoming stress of the summer. Fill in the blank: For me to be successful, I need …? You can’t be good to others until you are good to yourself.

We hope that you feel inspired after this episode to find your work life harmony. Be sure to like, subscribe, and turn on notifications so you don’t miss any of our great content. See you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show date: 5/24/23

Greetings KHM Today listeners! While Carolyn is away this week hosting a FAM trip, we have the wonderful Wanda Thomas from the KHM Travel Education Team here as our guest host.

First, we embark with Kris Endreson, VP of Strategic Sales at MSC Cruises. Learn about the European style and glamorous experience on board MSC ships as well as the unique experiences available to passengers like the MSC Yacht Club, Bella experience, Fantastica Experience, and Aurea Experience. Get the inside scoop on new ships including the MSC World America.

Next up Wanda is joined by Virginia Ann Busceme, another member of the KHM Travel Education Team, as they discuss client relationship strategies. Hear about the importance of setting boundaries and their tips for achieving a better work-life integration.

Next week, Carolyn will be back and joined by our friends at Celebrity Cruises! We will also be sharing some mental health tips, so be sure to tune in. Sea you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 5/17/2023

Ahoy KHM Today viewers! We have a great episode for you filled with information on how to expand your business.

First up we have Rosalynn Domdom, Sr. Sales Manager with Virgin Voyages. Hear how they are changing business for good and delivering excellent and unique experiences to their sailors.

Matt Wahlgren is back to chat about his experience with Virgin Voyages and how he uses Circles to expand his group business.

What a great episode! We hope you learned a lot and had a few laughs with us. Be sure to join us next week for more great content with guest host Wanda Thomas.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show date: 05/10/2023

Happy National Travel and Tourism week! We have a great episode for you today.

Jennifer Lewallen from ALG Vacations joins us to talk about getting ready for a FAM trip. What to expect, what to do, and tips on making the trip successful.

Now that you know what a FAM trip is and what to expect, hear from Linda Bohrer as she chats with Carolyn about what to pack and how she manages the fast pace of these trips.

On KHM Today you hear a lot about why it is important to use a travel agent and how to be successful as one, but you don’t always hear things from the client's perspective. Carolyn invited two of her longtime clients to discuss their experience working with her.

We are so happy to be back with our viewers live this week. Though if you missed the videos we released last week, be sure to check them out!

The Office Visit: KHM Travel Group:https://youtu.be/gM24y-8VAwY

Bonus: Behind the Scenes | KHM Today:

https://youtube.com/live/LovgKFSpSzg?feature=share

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello KHM Today viewers and listeners! We are so excited to bring you this very special bonus episode sharing a look at our team behind the scenes. As many of you know, KHM Today is part of KHM Travel Group which is our host travel agency.

In this episode Carolyn sits down with our Lead Video Content Specialist to talk about what goes into the production of not only this show, but all of our Youtube Content.

If you are only listening, check out KHM Travel Group: The Office Visit on Wednesday, May 3rd at 3pm ET.

If you are a viewer only, did you know you can find us wherever you get podcasts? We want to make it so you never have to miss an episode.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 04/26/2023

Welcome KHM Today viewers! We have a great episode today filled with helpful tips to promote your travel business.

First up we have a brand-new guest from Carnival Cruise Line. Mike Julius, Vice President - Field Sales, North America, is here to give some insider tips on Carnival ships, talk about their sustainability initiatives, and KultureCity.

Next up we have Sara and Sami from our Marketing Team to chat about social media. They share great ideas on how you can utilize different platforms to promote your travel business and gain clients.

We hope you learned something new this week. Don’t forget to like and subscribe and turn on notifications so you never miss our great sales tips. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 04/19/2023

Hello KHM Today viewers! Spring has sprung and we are excited to welcome two fantastic guests to the show.

First up is Tresa Reed from Viking Cruises. She talks about what is new with the company and the amazing places their ships are headed.

Next, we have our very own Bill Coyle. He is off learning and networking at Cruise 360, but he recorded a special segment for us. They break down why it is important that you attend the event that is right for you and your business.

Thanks for tuning in this week. Don’t forget to like and subscribe and turn on notifications so you don’t miss out on the fun we have each week. See you next time!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 04/12/2023

Hello and welcome to another great episode of KHM Today. We continued our chat about Autism Acceptance Month and touched on pickleball month!

Today we have someone who is a pretty big dill. Vicki Freed, Senior Vice President of Sales, Trade Support and Service for Royal Caribbean International. We had the pleasure of spending some time with her aboard our Crystal Conference. Hear what is new with Royal Caribbean and about her favorite sport, pickleball.

Another pickleball enthusiast is here, Annette Barnette a KHM Travel Group agent, to talk about her group experience. Learn how you can take an idea, promote it, and make it a successful trip.

Thanks for joining us this week. Tune in again next week. Same time, same channel. Don’t forget to like and subscribe and turn on notifications so you never miss any of the fun!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show date: 04/05/2023

Welcome to another episode of KHM Today! We have a fantastic episode for you today all about promoting yourself and your skills as a travel agent.

First up we have Karin Viera, Vice President of Sales and Norma Rodriquez, Director of Strategic Accounts with Travel Leader’s Network. TLN is our consortia. Hear about why they are important and how they can help you be a successful home-based travel agent.

Next up we have a fan favorite Amy Garner, Co-Administrator of our Diversity, Equity, & Inclusion Commitment to talk about Autism Acceptance Month. Everyone can travel and it is important to qualify your clients so you can make them comfortable while traveling.

What a great episode. We hope you use what you learned today to make your clients want to travel. See you next week for some more fun!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello everyone! Today we are live from Beaches Turks and Caicos. What a beautiful destination. Hear about its crystal-clear water, amazing food, and unique atmosphere.
With us today is a top producing agent with KHM Travel Group, Ryan Trenn. He joins us to share his favorite this about this resort and give tips on selling products to clients.

Selling the experience of a destination is key when trying to get a client to book with you. Be sure to remind them of all that is included in the price of their package.

We hope this episode has inspired you, but also made you think about your clients and what destinations they have been dreaming about. Memories are important, and now is the time to start making them. Tune in next week for more industry news and straight up fun!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello KHM Today viewers! While we are not live due to educating fellow travel agents at our home office, we do have a great episode for you today.

First up is Kris Endreson with MSC Cruises to give us a little history behind the company and talk about exciting things happening with their product.

Next up is our very own Anita Pagliasso to share about her role in the industry and why it is important to join ASTA. Don’t forget to cast your votes by 5:00pm EDT on April 6th. We encourage all agents to join ASTA. If you are with KHM Travel Group, we have a promo code: KHM50.

Thank you for joining us today, we hope you learned something new and are inspired to go out and get involved in the travel industry. See you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Happy St. Patrick’s Day! Today we have a fun episode filled with key tidbits of information for your travel business.

Here are some helpful links from Carolyn's update this week:
https://travel.state.gov/content/travel.html
https://khmtravel.com/live-events/

Celebrity, our hosts for the 2024 Crystal Conference, are here to chat. Barb Qua and Keith Jorgensen join us to talk a bit about their relaxed luxury resort at sea brand and group space with exclusive amenities.

It’s time for our 3rd annual cocktail competition. We need to crown a winner. Will it be our very own host Carolyn who made the Irish Swan? Or Kevin, our cruise chat champion, who made the Irish Donkey? Tell us who you think won in the comments.

Irish Swan Recipe (Drink Responsibly!)
-2 parts Gin
-2 parts Whisky
-1 part Sloe Gin
-1 part Vermouth
-Splash of orange bitters
-Fill mixer with ice, combine, and pour into a coup glass.

Irish Donkey (Drink Responsibly!)

-Fill copper cup with ice
-6oz Ginger beer (Fever Tree according to Kevin)
-2oz Irish whiskey
-Lime juice 1/4 lime or True Lime (leprechaun dust)
-Garnish with mint leaf if you’re feeling festive

Next week we will be hosting our Boot Camp event at the home office in Ohio so there will be no live show. We will be releasing a special episode at our normal 3PM ET time so be sure to watch it.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome back viewers! We missed interacting with you last week as we were sailing on our Crystal Conference. Want to hear all about it? Check out the video we made on board: https://www.youtube.com/watch?v=Cu55KCOn5Ss

Today we have an amazing panel of ladies for National Women’s Day. Being a Travel Agent can be tough. Hear from four of our agents about how they have integrated their work life into their personal life.

Next up we have our BDM for Universal Parks and Resorts. There are some exciting things happening in their company. Tune in to find out!

Wow, what an episode. We are thankful for all our agents and proud of their accomplishments. Be sure to check out all our social media to see all the fun we had onboard the Harmony of the Seas. We hope to be able to see more of you next year. Next week we have another great episode you will not want to miss. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Networking is vital for travel agents, and that is what Carolyn and the KHM Today team is off doing this week! We are currently on the Harmony of the Sea's for KHM Travel's Crystal Conference. We are bringing you a bonus episode so you can learn our tips for how to network for your travel business.

This episode is from our Travel Agent Tips series, another resource from KHM Travel hosted by Bill Coyle which you can find on our YouTube channel.

Watch Travel Agent Tips How to Network as a Travel Agent on YouTube: https://youtu.be/qIHtdlKlucA

Learn more about the Crystal Conference:

https://youtube.com/playlist?list=PL32CbrCgg-xsATxFMlkSukQwLbatak9J3

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show date: 02/22/2023

Hello everyone! Today we are celebrating Mardi Gras and National Margarita Day!

We are joined by Chris Schuts, Business Development Manager with Carnival Cruise Line, to give a taste of some delicious onboard drinks and hear about hidden gems throughout their ships. You do not want to miss these conversations. There are so many unique qualities and opportunities with Carnival Cruise Line.

Next week we will be sailing on our Crystal Conference. There will be no LIVE show but be sure to check out our channel for a special video. Also be sure to follow us on social media to follow along during our journey.

We will be back LIVE on March 8th to celebrate national Women’s Day. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 02/15/2023

Welcome back to another great episode of KHM Today. We are counting down the days until we get to board our cruise for our Crystal Conference and hopefully get to see many of our loyal viewers.

First up Kathy Killen from Royal Caribbean shares her pro-tips for how to prepare your clients for an upcoming cruise, including what is new with the Royal Caribbean app.

Social media expert, Sami Najjar with the Marketing Team, joins KHM Today for the first time to give some tips on how to use your travels to promote yourself as a travel agent.

Tune in next week for more great content!

Learn more about KHM Travel’s Crystal Conference:

https://youtube.com/playlist?list=PL32CbrCgg-xsATxFMlkSukQwLbatak9J3

Learn more about marketing your travel business on social media: https://youtu.be/-tUFZGvbA6c

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 02/08/2023

Hello viewers! We have an amazing episode for you today with two amazing guests.

First up we have Dr. Tonicia Freeman-Foster to start the conversation about Black History Month and her travel experience as a black woman.

Check out the blog written by our fantastic guest here: https://khmtravel.com/travel-agent-spotlights/experiences-as-a-black-traveler/

Here for the first time, we have Viking Cruises! Michele Saegesser, Vice President Sales, talks about her 20 years with the company and how they have evolved and become #1 in both river and ocean.

Don’t forget to take our poll in the community tab of what romantic destination you want to go to.

We experienced some technical difficulties during our stream, so we want to give a special thank you to our supplier sponsors. Tune in next week for more great content and laughs.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 02/01/2023

Hello KHM Today viewers! In the spirit of Groundhog Day, we have an episode dedicated to digging yourself out of the same old patterns of your travel business.

Repetitiveness can be a big part of booking and selling travel, but it is important to note that minor changes can make a significant difference.

First up we have Soleil to talk about what is new and exciting with Norwegian Cruise Line to help you change up your client’s experience while onboard. Back by popular demand, Wanda Thomas is here! Today’s conversation is about tips and tools to help save you time in five key places. Those are customer service communication, email marketing, social media, financial tracking, and client appointment requests.

Carolyn mentioned the Super Bowl and big events at the beginning of the episode. We talked about this in a past episode if you want more details: https://www.youtube.com/watch?v=b4mVzXGzDT4&t=3s

While the amount of fun we have during our show repeats every week, the content continues to change and be a valuable resource for travel agents. Tune in next week for more KHM Today!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 01/25/2023

Welcome to our 100th episode! Today, we have a special episode focusing on the future of travel. We may not have a crystal ball, but we have some of the best in the travel business here with years of experience.

Bill Coyle, Geoff Cox, and Rick Zimmerman from our Executive Team at KHM Travel Group answer some pressing questions about the future of travel.

What are the game changers in land and sea for 2023? Are online travel agencies our competition? How do we handle them? Is there a solution to the airline problems we have been seeing? Is the Mexico smoking ban going to impact travel and their willingness to travel? What is one word of advice for travel agents in 2023?

Wow, what an episode. Get ready for an extraordinary year! We want to give a special thank you to all our viewers and listeners over the last 100 episodes. Cheers many more episodes filled with industry news and straight up fun.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 01/18/2023

Hello KHM Today viewers. You may think we traveled back in time based on the introduction, but while we love travel, time travel is not something we can sell...yet! Today’s show aired on January 18th, not the 11th.

January 22nd is the start of the Lunar New Year. There are cultural differences in celebrating throughout the world, but they all have one thing in common: family. Food also plays a significant role.

Unfortunately, our other guest was not able to hop on. Even though our episode was brief, we hope you learned a lot about the Lunar New Year.

Always keep in mind the holidays and celebrations going on around the world when you are qualifying your travel clients.

We are gearing up for our 100th episode next week. Don't miss this amazing episode filled with special guests, LIVE from our home office in Ohio. It is going to be a blast.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 1/11/2023

Hello KHM Today viewers and welcome back to another amazing episode. Today is national clean off your desk day. One way to get organized in this new year is to educate yourself and get all your ducks in a row.

First up we have Jennifer and Ben from ALG Vacations to talk about their new program called ALGV Pro. Whether you are new or experienced, every agent can learn something new.

Being a travel agent involves more than just booking a trip for a client. Hear from one of our agents, Laurence Pinckney, on how to make sure you are communicating effectively with your clients, so they are prepared for travel.

Resources shared:
Smart Traveler Enrollment Program (STEP): https://step.state.gov/step/
Sherpa: https://apply.joinsherpa.com/travel-restrictions?affiliateId=sherpa&language=en-US

This is an episode you may need to listen to again. The content shared is so important to showing the value of a travel agent. Join us next week while we celebrate the Lunar New Year.

Be sure to check out our new Travel Agent Tips video about Alaska: https://www.youtube.com/watch?v=LAuZBc4GY8sn

If you have a show idea for us, be sure to go to khmtoday.com and fill out our form.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 01/04/2023

Welcome back 2 another great episode and the first of the year! Today we are looking back on all the fun we have had and looking forward 2 the future.

Can you believe that we have been doing KHM Today for 2 years now? Every week we have a blast getting content together to share with the Travel Agent community.

Carolyn is joined by som behind-the-scenes stars involved in making the show a success. Hear about our favorite episodes, guests, and segments.

What has been your favorite episode or segment? Comment below! Don’t forget you can go back and watch any of our past episodes. Check out the playlist: https://www.youtube.com/playlist?list=PL32CbrCgg-xsvf-0b2sFynKTxhXHin3qv

We wish our viewers a happy, healthy, and successful new year. Join us next week for more fun!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome to our last show of 2023. We have an incredible line up this week.

Tim Smith is back to talk about the unfailing boomerang. The good you do in life comes back. Maybe not the next day, but it always comes back. Keep that as a reminder as we start a new year. Continue to reach out to your clients. Even if you do not get the sale this time eventually, they will come back to you.

Soleil Domagala, Director of National Accounts for Norwegian Cruise Line is back on our show to give us a look at what the future is going to look like for cruising.

With the start of Hanukkah on December 18th, we thought it was important to talk about this festival of light. Hear our very own Ken Pomerantz talk about the history, the sentiment, and the food.

Join us on January 4th, 2023, for a special episode. It is going 2 be a fun time. We wish all our listeners a very happy holiday. See you next year!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello and welcome to another episode of KHM Today! You may be having double vision. Yes, there are two episodes this week, but the LIVE, was interrupted so you missed some great content. Be sure to watch this video for maximum learning.

Carolyn is back from sailing to talk to one of our very own agents, Jana Jackson. She is legally blind and here to talk about how she navigates the travel world.

Next up we have some holiday cheer. There are thousands of tours you can book with Viator for you or your clients that can spread joy during this winter season. No matter what you celebrate, there is a tour that you will enjoy.

Gone phishing! We are joined by one of KHM Travel Groups’ tech experts to talk about this serious threat that you need to be aware of to keep yourself safe.

Even our tech experts have issues, so we lost Jen there in the end, but we hope you learned something new today. See you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Ahoy KHM Today viewers! Welcome to another great episode. Our very own fantastic host is aboard the Carnival Celebration gearing up to Sail-ebrate her birthday.

First up Carolyn is joined by two very special people from Carnival to give some insight into the magnificent ship and share their experience so far. Keep watching for a guest appearance from our very own BDM.

Next on deck we have Annie Yu, back to give more useful photo tips and things to consider while cruising.

Throughout all our episodes, Carolyn has been the one who has asked the questions. Now Viginia Ann is here to put her in the hot seat. Find out more about our fabulous host and hear what education she thinks will be key in 2023.

Don’t forget, if you are a KHM Travel Group agent, to check out your Agent Portal and Agent Only Facebook Page to keep up with our 12 Days of Learning. We are featuring content each weekday to help you with your travel business.

Not an agent with KHM Travel Group? Check out our Exclusive Agent Benefits series to learn how we support our independent travel agents: https://youtube.com/playlist?list=PL32CbrCgg-xucyY4xRiABdqqavIqZZbZ2

Sea you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 11/30/22

Hello everyone! Welcome to an exciting episode filled with cool adventures and a special announcement!

Here at KHM Travel Group, we believe that education is key. Today we are joined by two special guests to announce our 2023 in-person event schedule. Drum roll please...
Boot Camp 1.0: March 21-24 | October 10-13
Boot Camp 2.0: May 2-5 | November 7-10
Destination Success: July 25-28
If you are a KHM Travel Agent, see your Agent Portal for more details.

After that announcement we bet you didn’t think the episode could get any better. You would be wrong. We have plenty more excitement coming.

Here to talk about amazing experiences are Ann Chamberlin, VP of Sales for Scenic and Emerald Cruises and Jason Flesher, Expedition Operations Director – Scenic Discovery Yachts. Give your clients the gift of being able see destinations from above, below, on the water, and land.

Back by popular demand, Wanda is here to talk about goals. If you are not feeling inspired before listening to her, you will be after.

We are incredibly grateful for all our viewers. Without you, we would not be able to continue having fun each week. Thank you to all those who submitted what you are grateful for. It was a joy to read them as they came in and we are genuinely touched. Congratulations to winner Shawn Hayes!

Wow, what an episode. We hope to see you at one of our in-person events in 2023, but for now we will settle with seeing you next week!

Don’t forget to check out our Thanksgiving Food Bank Challenge video: https://www.youtube.com/watch?v=fxcI2pLlSLI

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

KHM Today is taking a break this week for the holiday, and we wanted to provide you all an opportunity to keep learning! Enjoy this bonus episode with our host, Carolyn Orf, as she joins KHM Travel's YouTube series, Travel Agent Tips. Learn how to create the perfect Hawaiian vacation for your travel clients!

Travel Agent Tips is hosted by travel agent, Bill Coyle, and covers a wide variety of topics travel agents need to know to run and operate their businesses.

Watch this episode on YouTube: https://youtu.be/lJsJmu805Kg

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 11/16/2022

Today’s episode is stuffed full of valuable information.

Creating a work life balance can be hard as a travel agent. Hear from two incredible agents what they are doing to make sure their travel business doesn’t negatively impact their lives.

Again, in the spirit of the “eating season,” we have Paul Bauer, Corporate Food and Beverage Standards for Sandals and Beaches Resorts here. Hear about the amazing food at their resorts and what you can look forward to in the future.

Don’t forget to submit what you are grateful for using our form on KHMToday.com. Choose option “Keyword: Gratitude” to be entered for a chance to win a prize at the end of November.

There will be no live show next week but be on the lookout for a fun video to be released during our normal show time, and a bonus podcast episode! Have a great Thanksgiving. Gobble Gobble!

Howdy KHM Today viewers!

Live from Galveston on Allure of the Seas, we are joined by Kathy Killen and a handful of KHM Travel Group Agents as the ship departs from its new home.

November is the start of Native American Heritage Month. Amy Garner is here to talk about how you can learn more about their culture and make sure that you are supporting and authentic experience.

In past episodes we have talked about what to do if there is an emergency with a client either before or during travel. Today we touch on what to do if you have an emergency while you have clients traveling.

Don’t forget to submit what you are grateful for using our form on KHMToday.com. Choose option “Keyword: Gratitude” to be entered for a chance to win a prize at the end of November.

Today’s episode was short and sweet, but packed full of useful tips for your travel business. See all y’all next week for another great episode!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 11/02/2022

Hello and welcome to an important episode filled with what you need to know to help you and your travel clients.

Last year we asked our guests what they were thankful for and created a grateful garland. This year, in the spirit of gratitude we are asking you, our viewers, to submit what you are grateful for using our form on KHMToday.com. Choose option “Keyword: Gratitude” to be entered into a drawing for a prize that will be announced on November 30th so submit your answers by November 28th! Some answers may be shared live so please let us know if you want your name included or if you do not want your answer shared.

First up we have Simone R. Davis, the Director of REAL ID at the Transportation Security Administration (TSA). She is here to talk about the upcoming deadline in May 2023 for the Real ID. It is important that you start letting your clients know so they are prepared for future travel. See dhs.gov/realid for everything you need to know.

Our very own Wanda Thomas from the Education team is back to talk about how you can utilize Facebook to target new clients that are specific to your niche. We apologize that the website was spelled wrong on screen. The correct website to visit for more information is Facebook.com/business/help

A familiar face to the show is back, David Pritchard, Health and Wellness Director for Apple Leisure Group. He is here to talk about how we can combat the upcoming “eating season.” Were we eating cookies here at the home office while he was talking? Maybe. But like he said, everything in moderation!

We hope you enjoyed the episode and learned a lot. Join us next week for more tips and just straight up fun.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Welcome to a spooktacular episode of KHM Today. You may have to worry about the Monday blues, but not the Wednesday blues because we are LIVE every week!

Ashley Newton, our Halloween extraordinaire, filled in for Carolyn while she was out on her first river cruise. Never fear though, she joins us for a quick chat filled with fun and a little bit of learning.

In the spirit of Halloween, we cover some history in one minute!
Sources:
https://www.history.com/topics/halloween/history-of-halloween
https://reelrundown.com/film-industry/The-First-13-Horror-Films-in-Recorded-History
https://www.hiawathaworldonline.com/opinion/history-mysteries-at-the-museum-elizabeth-krebs/article_a4394dcc-32a1-11ec-9906-df32145ebb85.html

One of the hardest parts of starting your own travel business is finding travel clients. Ashley Clark-Julvesan, a KHM Travel Group Agent, and Matt Wahlgren with the Education team, share what has worked for them.

Can you think of anything more fun than a themed cruise? We can’t. Matt stays with us to talk about the difference between a true themed cruise and just themed nights while cruising. He also shares three popular examples that travel agents can make commission on!

It wouldn’t be a true Halloween show if we didn’t end it with some delicious treats and a trick to make a bat out of a napkin.
1. Shred cheeses – mozzarella and sharp cheddar
2. Prepare dough – pinching the seams and flattening (flip over and repeat)
3. Prepare cooking sheet with non-stick spray
4. Use cookie cutters to cut shapes – two for pepperoni people and don’t forget optional heart cut out.
5. Fully prepare pepperoni people by stuffing with mozzarella and pepperoni and using a fork to seal the sides
6. Take shapes and fully stuffed pepperoni pocket and bake for recommended temperature for 5 minutes. Ghosts and pumpkins should not be topped
7. While they are cooking, melt butter (I did 3tbs and had plenty left over)
8. Add fresh minced garlic (I did 6 small cloves)
9. Add herbs and spices (I did Italian herb blend and basil)
10. Remove pan from oven and add garlic butter and cheese to the cut outs (mozzarella for ghosts and cheddar for pumpkins)
11. Cook for 4 minutes then remove ghosts and pumpkins.
12. Give pepperoni person another 2 minutes.
13. Optional – add eyes and blood drops using hot sauce or marina sauce
14. Optional – make bones out of left over dough – DO NOT roll or treat like cookie dough, it gets weird.

We hope you had a fang-tastic time and didn’t find our jokes to be too candy-corny! Join us next week for an important episode to discuss what you need to know about the upcoming deadline for the Real ID! See you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Opening Sequence = 0:00 - 1:19
Carolyn LIVE from her Riviera River Cruise = 1:19 - 8:45
Introduction Halloween History in a Minute = 8:45 - 11:24
AskKHMToday: How do I find travel clients? = 11:24 - 29:57
Matt's Compass: Themed Cruise Sailings = 29:57 - 42:48
Poll Results: Halloween Destinations = 42:48 - 44:05
Garlic Ghosts, Pepperoni People, and Pumpkin Puffs = 44:05 - 52:03
Making a Napkin Bat = 52:03 - 55:52
Closing Remarks = 55:52 - 57:24

Welcome back to KHM Today! This episode is all about learning new things and investing in yourself as a travel agent.

First up we have a new hire to our education team, Denise Deuker. She was brought on to our team because of her passion for Agent Profiler. Hear the tips and tricks she has to make yours successful.

GOGO Worldwide Vacations is here with two of their amazing employees to talk about contracted groups and to share a little bit about their company and what makes it special. If you are an agent with KM Travel Group, check out GOGO’s Portal page for more details and contact information.

Here at KHM Travel Group, we host live events a few times a year to help educate and support our travel agents. This next segment was a fan favorite during our Boot Camp event: Groups in 50 words or less. One of our Group Specialists, Joanne Shikitino, is here to take on the challenge. Can she do it?

Even though there were some technical difficulties, Kevin Kelly came to us live from the Symphony of the Seas.

Thank you for joining us. Carolyn will be out next week, but the show will go on. Tune in for a special Halloween episode!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Hello, welcome to another fantastic KHM Today!

AskKHMToday is back to answer the question: How do I delicately respond to a client when they allude to the fact that there is a recovery or sober situation? Find out some important questions to ask and tips on what to say and what not to say.

Do you have a question you want answered on the show? Go to khmtoday.com and fill out our form!

AmaWaterways is celebrating 20 years of fantastic River Cruises. To be around that long, you must believe in what you do and have goals. Learn what strategies you can use to help sell and close sales to finish out 2022 with a bang.

We talked about sustainability last week. Hear from our Video Content Specialist, Ashley Newton, about how she travels with that mindset.
Sustainable travel hack links:
Toothbrush Caps = https://a.co/d/dS1CLpm
Straw with Cleaner = https://a.co/d/88SYNn7
TSA Reusable Bag - Hanging Option =https://a.co/d/h2l6zUI
TSA Reusable Bag = https://a.co/d/etwqTPm
Reusable Zip Bags = https://a.co/d/7cSsx5G
Penguin Travel Bottles = https://a.co/d/b40OywE
Collapsable Water Bottle = https://a.co/d/jijXCej
MakeUp Eraser = https://a.co/d/giYX4mw

We hope you enjoyed the show this week. We are taking next week off for KHM Travel’s Boot Camp 2.0, but we will be back 10/19/2022.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Today we are celebrating National Tourism Day (09/27)! We have some exciting guests to talk about how we can do our part to keep the beauty of destinations alive.

Here to talk about responsible tourism is Robyn Basso from the Hawaii Visitors and Conventions Bureau. Tourism is back to pre-pandemic levels. It is on us to make sure that the beautiful oasis that is Hawaii, stays that way for generations to come.

Here are the resources that Robyn shared during her talk.
-To learn more about the voluntourism opportunities: https://www.gohawaii.com/voluntourism
-Find the travel agent training by visiting https://agents.gohawaii.com/ and clicking on the Education tab.

Want to know more about selling Hawaii to your clients. Watch our video with our very own Bill Coyle and Carolyn! https://youtu.be/lJsJmu805Kg

More companies are onboard for a sustainable lifestyle. Here, from Oceania Cruises, Guillaume Cameron, Business Development Manager – Strategic Accounts, is here to talk about what changes they have made.

Learn more about their Go Green Tours: https://www.oceaniacruises.com/oceania-experience/post/shore-excursions/new-go-green-tours-sustainability-focused-excursions-around-globe

In honor of National Hispanic Heritage Month, Carolyn made Oceania’s quick and east empanadas. See the recipe here: https://www.oceaniacruises.com/oceania-experience/post/recipes/quick-easy-oven-baked-empanada-recipe

Our thoughts and prayers are with those who are being affected by hurricane Ian. Please help your fellow agents in need and stay safe! See you next week.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 9/21/2022

Happy last day of fall! This week’s episode features some great guests to kick off this new season.

First up we have Eben Peck, Executive Vice President, Advocacy American Society of Travel Advisors (ASTA) and Mark Meader, Senior Vice President Industry Affairs & Education (ASTA) to talk about the proposed DOT regulations that could have an impact on travel agents.

Please consider joining ASTA. They have travel agent’s backs when new policies and procedures are proposed. If you are a travel agent with KHM Travel Group, see MyTravelAgentPortal, Compliance & Resolution, Associations & Memberships for more details to join ASTA. Or see ASTA.org/join

Closing the sale can be a difficult part of the travel process. Hear from Wendy White, Sr. Mgr. Training & Development, Weddings for Sandals and Beaches Resorts with her tips and tricks on how to connect with your clients on a personal level.

What a great episode. We hope you learned a lot and had a few laughs with us. Again, if you are not a member of ASTA, please consider joining. See you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 09/14/2022

Welcome to this week’s episode of KHM Today! This episode is jam packed with marketing tips and tricks to get your travel business on the map.

First up we are joined by our very own Amy Garner who is LIVE from Universal Studios to share what is going on.

Trying to capture everything on your vacation can be stressful. Hear from Carolyn Sekerak and Annie Yu from the KHM Travel Marketing Team as they talk about best practices for photo taking and how you can use those photos in your marketing campaigns. Check out the Flickr album we created for you to get inspiration: https://www.flickr.com/photos/khmtravel/albums/72177720302046842

Even though they are busy getting ready for Delta Vacations University, Dana Braun and Emily Rivet join us to talk about what Delta Vacations has to offer you to better market their brand.

After weeks of traveling, our Education Team is back together to talk about their river cruise experiences.

Thank you for joining us, we hope you learned something new today!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date 9/07/2022

Welcome back to another exciting episode of KHM Today.

We have talked about the importance of education and industry events in the past, but here at KHM Travel Group we offer our agents education events put on by our team of travel experts. Coming up in October we will be hosting Boot Camp 2.0, perfect for the higher-level agents. Hear from some of our agents as they talk about why this event was valuable to them. Space is limited, so sign up today! Agents with KHM Travel Group, see MyTravelAgentPortal.com for details.

Derek Stweart joins us for the first time to talk about some of the things you might not have known about American Airlines Vacations.

Moving can be a hassle, but more so when you own your own business. Now that you are not living in the same city, how do you make sure your travel clients don’t forget about you? One of our Regional Coordinators, Shaliece Moser, has recently gone through this and shares with us how she has handled the process.

We hope you had fun with up this week. Join us next week for some marketing tips, LIVE from Carolina Beach.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 8/31/2022

Hello everyone. Now that the kids are back at school, it is time for us travel advisors to get back to learning too.

Tim Smith is back again this week to share some educational opportunities that are available.

Groups are a fantastic way to make money in the travel industry. However, there are important things to know before beginning and while going through the process. Here to talk about this topic are Mike Ehlers, ALG Vice President of Groups, and Marie Smith, KHM Travel Group’s Group Department Manager.

Expanding the Lens is back to discuss inclusive language. Making your leads and clients feel seen and comfortable makes a significant difference.

A travel agent’s education is never done, but we hope that you learned a few new things today! Join us next week for more!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 8/24/2022

Today is National Waffle Day! Dig in with us for another enticing episode!

First up we have a KHM Travel Group foodie, Sara Rawlings. Hear about the various kinds of waffles around the world. Want more waffle inspiration? Check out this video: https://youtu.be/v5IRBsA3VcA

Next, we are joined by Bob Miessler, Azamara Strategic Business Development Manager – North Central, who talks about their PerryGolf cruises to many of the world’s finest golf destinations.

Have you missed the Sales Animal? Tim Smith is back to talk about how you can use the upcoming school year to maximize your marketing efforts.

No matter which iron you choose today, waffle of golf club, we hope you had a blast with us. See you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 8/10/2022

Today is National Lazy Day. Kick your feet up and enjoy another great episode of KHM Today.

First up, we have another What’s in Your Bag segment. Getting all your clothes and accessories to fit in your luggage can be tough. However, these ladies have figured it out and they can just use their carry on!

Next up is Kristy Giragosian, Sr. Manager National Accounts with Virgin Voyages. She shares her favorite lazy and active day activities to take part in on board.

Our favorite traveler, Matt Wahlgren, is back this week to talk about his experience on his recent sailing with Virgin Voyages. He also shares his favorite lazy vacation ideas.

We hope you had a fun time with us today and spend some time being lazy and relaxing.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 8/03/2022

Carolyn is out cruising this week, but our very own Ashley Newton is here to give you the industry news and straight up fun!

Today we were joined by some fantastic guests. First up is a KHM Today regular, Carolyn Sekerak. In the spirit of going back to school, she talks about how to use the upcoming school year to market yourself and your business.

Next up is a first-time guest, Bryan Kalarchik from Viator. He gives some background about the company and shares some of his favorite travel experiences and some of the best tours they offer.

In the spirit of the best of the best travel experiences, our education team joins Bryan to talk about their favorite tours that they have done with Viator

Finally, even though Carolyn is out, we have a video of her for a fan favorite segment. She is joined by Calvin Soong, our 2021 Rising Star Award winner, to share what they both bring in their bags when going to theme parks.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 7/27/2022

We are so grateful for all the friends we have made through our show. In honor of International Day of Friendship, hear from our very own Ashley Newton as she shares her experience of travelling with her besties.

Our next two segments are related to the recent holiday, Disability Independence Day. Hear from Karen Leopard from the Special Needs Group as she talks about the depth of what the company has to offer and how to approach the conversation with your clients. Also joining us are two KHM Travel Group agents, Jean Borne and Amy Garner. They share their experience booking travel for people with needs that include dietary restrictions, neurodevelopmental disorders, vision impairment, and hearing loss.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 7/20/2022

Starting off this week’s show with some news. The CDC has dropped its cruise program. Find out what this means for travel agents and your clients.

Next up we have Ask KHM Today. What do you do, or how do you respond, when you find out a client has been working with another agent while working with you? Don’t forget you can submit questions to us at www.KHMToday.com!

Our first guest is Rebekah Law, a Cruise Director with Holland America. Hear about her job and all that it entails.

In a past episode, we covered the topic of giveaways. Andrea Miller of Sea La Vie Travel, a KHM Travel Group Agent, used this advice and put it into action. Find out how it went and if she would do it again.

Become an agent with KHM Travel Group today!  Check out our  website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/khm-travel-group
Web: https://khmtravel.com/
YouTube: http://bit.ly/2vIi0DQ\

Show Date: 7/13/2022

This week we are LIVE from Destination Success. This event is all about networking and getting to know some of our amazing suppliers. Hear from Sandals & Beaches Resorts, Delta Vacations, and ALG Vacations as they talk about all the fun things going on with their brands.

Due to technical difficulties, please watch this video with Carnival Cruise Line, Disney Destinations, Norwegian Cruise Line, and Vacation Express. https://youtu.be/aIixje3g_e4

Also, a special thank you to Royal Caribbean and American Airlines Vacations who could not make it for the show. We hope you had a wonderful time with us this week and can join us for the next Destination Success!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 7/7/2022

Carolyn is back this week to kick off our 75th show! The Team Talk this week features Marie Smith giving her thoughts on Delta Vacations, the Cayman Islands, Norwegian Cruise Line, and the flight situation. Kirsten Sanchez, Director of the Carnival Independent Advisor Team joins us for the first time to play a game and put together a picture of fun! Hear how to service the sale after the booking with some familiar KHM Travel Group faces. Celebrate fried chicken day with a special Shaq-inspired chicken recipe for this week’s KHM @ Home segment.

Help KHM Cares Fill Backpacks with School Supplies this summer! For more information and how to donate please go online to our GiveSmart Page: https://e.givesmart.com/events/nyh/

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/khm-travel-group
Web: https://khmtravel.com/
YouTube: http://bit.ly/2vIi0DQ\

Show Date: 06/29/22

Carolyn is out this week but our trusted Education Team Member, Matt Wahlgren, is hosting in her place. First up is Team Talk with Wanda and Virginia Ann. They discuss Expedia TAAP expanding worldwide and preparing your clients for the current flight situation and telling them to pack their patience.

Fall back in love with Las Vegas with Joel Peterson, Leisure Sales Executive with Las Vegas Convention & Visitor Authority. He is joined by Dustin Personius, Leasure Sales Manager for Circa Resort, LIVE from Las Vegas. Hear about new entertainment opportunities, sporting events, attractions, and hotels.

Even though Pride month is coming to an end, keep these LGBTQ+ Suppliers in your back pocket throughout the year to keep your clients feeling safe and comfortable as they travel. Check out our Travel Agent Tips: How to Sell LGBTQ+ Travel: https://www.youtube.com/watch?v=sQkF6Yl0cpY

KHM @ Home is back with another exciting recipe from our very own Ashley Newton. See how she makes Red, White, and Blue Pasta Salad. Perfect for your Fourth of July celebrations.

Ingredients
- Pasta -bow-tie about 7oz (9oz) [about half a box; can use any pasta you prefer]
- added salt once the water reaches a boil
- Cheese - 3oz extra sharp New York white cheddar or other white cheese (cut into star shapes )
- Sun-dried tomatoes - 1/2 cup (julienne cut or finer chop)
- Sweet peppers - 4/5 small (about 1/2 cup)
- Sweet Onion - 1/2 cup chopped
- Basil - 1/3 cup chopped

Dressing:
- 1/4 white wine vinegar cup + 2 Tbs balsamic vinegar
- 1/4 tsp garlic powder
- 1/4 tsp ground mustard (dry seasoning)
- 1/2 tsp onion powder
- 1 tsp brown mustard, dijon, spicy, or stone-ground
- 1/4 tsp/pinch of salt and pepper
- 1/4 cup extra virgin olive oil

Instructions:
- Chop onion, basil, sun-dried tomatoes, and peppers
- Cut cheese into cubes or use a star-shaped cookie cutter.
- Boil pasta according to the package; do not rinse
- To dye pasta divide into plastic bags and add two tablespoons of water and about 20 drops of dye in the desired color. Let rest for 5-10 minutes. (If going multiple colors, lay pasta on paper towels in a single layer and dab dry)
- Whisk together vinaigrette
- combine all pasta and vinaigrette
- add in chopped toppings
- finish with cheese
- chill and serve
- garnish with additional basil if desired

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 6/22/2022

Today we are joined by two KHM Travel Group Agents Kiesha Lizaire and Vicki McFall to talk about how to get a return on your investment and grow your client list at events that are not necessarily travel related.

Wanda Thomas is back with another Expanding the Lens segment to talk about the significance of the holiday Juneteenth and highlight some important history. She also touches on how to tie in holidays and your culture to heritage travel.

KHM @ Home is back to make the Blackberry Fence Hopper Cocktail.

4 oz vodka
2 oz lemon juice
2 oz wildflower honey
8 fresh blackberries muddled

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 6/15/2022

Hear about the incredible experience of participating in the TLN EDGE Conference with KHM Travel Group Staff Carolyn Sekerek, Carolyn Orf, and Anita Pagliasso. They are joined by four amazing KHM Travel Group Agents Mylene Hollick, Toni Rath, Leigh Lee, Pat Chapple.

Matt Wahlgren was just a Distinctive Voyages Host with Princess Cruises in Alaska. Learn what this means and how to participate in this program.

Due to technical difficulties, Jim Tedesco of Funjet Vacations could not make it on the show. To see his interview with Carolyn: https://youtu.be/XCGAz5_OYYA

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Show Date: 06/08/2022

It's another great episode of KHM Today! First up is Team Talk with Wanda Thomas chatting about the travel mayhem happening this summer and what agents can do to combat it.

Anita Pagliasso, KHM Travel Group's Vice President of Industry Relations, joins Wanda and Carolyn to talk about their experience at the recent TPOC (Travel Professionals of Color) Conference.

We're celebrating World Oceans Day with Sandals Resorts. Melissa O'Hara, National Manager of Dive Sales, and Tyrone Phillips, a diving instructor talk about their amazing diving sites.

Finally, Kevin Kelly, KHM Travel Group’s Group Specialist, wraps up the show by explaining how to have peace of mind while large groups travel in the season of family reunions and destination weddings.

Become an agent with KHM Travel Group today! Check out our website to learn more: https://www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! https://www.KHMToday.com

Connect with us on Social Media:

Facebook: https://www.facebook.com/khmtravel
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ
Pinterest: https://www.pinterest.com/khmtravel
Instagram: https://www.instagram.com/khmtravel
LinkedIn: https://www.linkedin.com/company/268050
Web: https://khmtravel.com

Show Date: 06/01/2022

Hello and welcome to another episode of KHM Today! News this week: Airports across the country continue to deal with delays, cancelations, and staffing shortages. This week in London the Queen's Jubilee begins (Carolyn is a huge fan of the Royal Family), celebrating the 70th anniversary of the Queen’s reign. USVI and Italy have opened completely to tourists.

Our first guest is Cheryl Hudak, from the Cayman Islands Department of Tourism. The Cayman Islands are surrounded by natural reefs, so it's only fitting we had her on to update us on the islands and how they work with travelers for conservation efforts for National Reef Day.

Next up, we're introducing a new segment: "Expanding the Lens," where we will discuss and uncover topics of Diversity, Equity, & Inclusion with Carolyn Sekerak, Director of Marketing Strategy and Community Engagement with KHM Travel Group. This week we are highlighting the LGBTQ+ community for the start of Pride month. Learn what you can do to make sure you are using the correct language and staying inclusive all year long.!

Dee Riley joins us again to share what she packs in her beach bag. Don’t know what to pack for your beach getaway? Dee & Carolyn have got your back.

Last up, a pre-recorded conversation with Matt Whalgren for Matt's Compass: Favorite destinations for graduation trips.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Connect with us on Social Media:

Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: 05/25/22

Tune in to hear the latest cruising industry updates from Kelly Craighead & Charles Sylvia from CLIA, as well as first-time guest John Diorio of Virgin Voyages joining to discuss what sets Virgin apart. Matt Wahlgren is back again to share his favorite wine experiences for National Wine Day.

CLIA Membership: https://cruising.org/en/travel-agent-center/become-a-member
CLIA Little Book of Facts: https://cruising.org/-/media/CLIA-Media/StratCom/QRUpdatePage/CLIA_Little-Book-of-Facts

Virgin Voyages Agency Portal: www.firstmates.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com 

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: 5/18/2022

Adam Kemerer, Director of Marketing Operations for Travel Leaders Network joins us to talk about Engagement, their award-winning loyalty direct marketing program.

Glinessa Gailliard, a KHM Travel Group Agent and attorney shares her thoughts on ways we can protect ourselves as Travel Advisors.

David Pritchard, Director of Health and Wellbeing for Apple Leisure Group gives some tips and tricks for coming back from vacation rejuvenated.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

5/11/2022

Hello, dear viewers! This week's episode starts out with a Team Talk with Matt Wahlgren and Pam Hassel in which we cover hidden gem destinations, Travel Weekly news, and how to best celebrate Eat Whatever You Want Day.

Michelle Lardizabal, Chief Sales Officer North America, and Katie Gerhard, Associate Vice President of Sales for Azamara Cruises join us next to talk about the incredible experience of sailing with Azamara.

Ever had a difficult client? It can be stressful trying to figure out if you want to keep working with them or not, Mia Mackey, KHM agent, and owner of Mackey Mouse Travel joins us to discuss how to respectfully fire a client.

What would you eat on Eat Whatever You Want Day? Do you have any problem client stories to share? How did you handle the situation? Let us know in the comments below!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: 5/4/2022

Team Talk with the Education team covered key KHM Travel Group Events, who should be attending, and what you will learn. See MyTravelAgentPortal.com, In-Person Events, for more information and to register.

Stephanie Lee from Host Agency Reviews joins us to discuss this year’s survey and gives some insights to the data. www.HostAgencyReviews.com
KHM Travel Agents can take the survey here: https://har.news/TAsurvey-KHM

The Sales Animal is Back to discuss 10 years of experience or 1 year of experience repeated for 10 years. If you are a KHM Travel Group agent, see the recorded webinar library to view past episodes with Tim Smith!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Send your comments/questions/suggestions to education@khmtravel.com

Show Date: 4/27/2022

Joins us for a very special episode of KHM Today!

First, we have Team Talk and Ask KHM Today with our host Carolyn Orf and Wanda Thomas from our Education Team. Have a question for #AskKHMToday, submit it here: https://khmtravel.com/watch-khm-today/

Next up we have Patty Noonan from the Travel Institute sharing everything they have to offer travel agents.

Ashley Newton for KHM Travel's Marketing Team talks about Branding, not Bragging: How to Find a Balance.

Now for the main event, the KHM Travel Group Event’s Team teases our big Crystal Conference and Awards!

Kathy Killen and Galen from Royal Caribbean join to announce that we will be sailing on the Harmony of the Seas for our Crystal Conference. Join KHM Travel Group as an agent to come to this amazing event!

Check out this video from Royal Caribbean's Vicki Freed: https://youtu.be/7IJyhPdQYNs

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Send your comments/questions/suggestions to education@khmtravel.com

Show Date: 4/20/2022

This week on KHM Today, we kick things off with Team Talk. Join us for chats about the mask mandate, and hear about Venice with Rick Zimmerman, KHM Travel Group’s President and CEO.

Casey Hanisko, President of Adventure Travel Trade Association, talks about adventure travel and how to do that sustainably.

Kris Endreson, Vice President of Strategic Sales for MSC Cruises, talks about their commitment to reduce their carbon footprint and their industry leading initiatives to protect the environment.

Beth Klubnik and Ashley Jacin from KHM Travel Group’s Event Team, tease our upcoming Crystal Conference! Stay tuned for next week’s show for our official 2023 Crystal Conference and Awards announcement.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Send your comments/questions/suggestions to education@khmtravel.com

Show Date: 4/13/2022

See KHMToday.com for Accessible Travel Resources

First up was team talk to chat about mask mandates, flight cancellations, keeping your calm while flying and the opening of Japan.

Ron Petit, Director of Disability Inclusions & ADA Compliance for Royal Caribbean joined us to outline Royal Caribbeans Autism friendly programming.

Brian Miller, A KHM Travel Group Agent and the winner of the 2022 Diversity in Action Award discusses special needs travel.

Matt Wahlgren, Virginia Ann Busceme, and Anita Pagliasso, all a part of KHM Travel Group, talk about their experience at the ASTA River Cruise Expo.

Connect with us on Social Media:

Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: April 6th, 2022

Carolyn is back in action, this time LIVE from the Home Office in Brunswick, Ohio.

This week's first guest is Bill Coyle, VP of Agent Engagement at KHM Travel Group. He and Carolyn discuss some of the latest hot topics as well as how to take inspiration from your favorite TV shows when choosing your next destination.

Scott More from American Queen Voyages and Chef Regina Charboneau, The Biscuit Queen, join us next to fill us in on river cruising and how Regina's southern staples are made and enjoyed.

Marie Smith from KHM Travel's Group Team is our final guest for the week, here to discuss where you need to be in your agent journey before entering the world of group bookings.

Do you have a favorite destination featured in television or movies? Let us know in the comments below!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions through our NEW website: www.khmtoday.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: March 30th, 2022

Carolyn's journey is still going on, and this time our lovely host is coming LIVE from Walt Disney World Resort, Hollywood Studios. Hear from some KHM Travel Group agents who are attending The Disney Agent Education Program with Carolyn as they delve into what the resort has to offer and their experience on location.

Eva Garfield also makes a surprise appearance and gives a 50th-anniversary update, discussing how to best fit your clients to their dream resort along with key resources for information and marketing.

Last, but as always, certainly not least, we have another KHM @ Home segment: The best treats to eat while at WDW with KHM Travel agents Amy Garner and Heather Bennet.

What is your favorite thing about Disney? Share in the comments below!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com 

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: March 23rd, 2022

Welcome back, viewers! Today I am LIVE from Hyatt Ziva Riviera Cancun in Mexico where my family is vacationing, and we have a lot in store for you in today's episode!

Wanda Tompson is our first guest, here to share the rules for bringing your pets on the plane with you, no matter where in the world you might be going. Next up, Johnathon, the Associate Director of Sales for the Hyatt Ziva Riviera Cancun talks about service from the heart. Lisa Stewart from VIParaíso also joins us with tips about providing personalized gifts for your clients.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com 

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: 3/16/2022

This week Virginia Ann and Anita Pagliasso, Vice President of Industry Relations, join us LIVE from ASTA River Cruise Expo in Budapest.

Special guest, Laura Coade, Scheduled Tour Manager, CIE Tours joins us LIVE from Dublin, Ireland. She shares what St. Patrick's Day is really like on the Emerald Isle.

Next up is our second annual St. Paddy’s Day Cocktail competition, this year we have three delicious drinks going head-to-head.

Lastly, Matt is back with more of Matt’s Compass, as he shares the best U.S. cities to celebrate St. Patrick’s Day.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com

Show Date 3/9/2022

We are honored to have so many incredible guests on our show this week to celebrate Women's History Month. First, we are joined by Deb Dimit and Tracy Waugh, two of KHM Travel Group’s Pinnacle Agents.

Next we welcome industry-leading guests Vicki Freed, Sr. Vice President Sales, Trade Support, and Service for Royal Caribbean International; Dondra Ritzenthaler, Sr. Vice President Sales and Trade Support and Service for Celebrity Cruise Line; and Lisa Syme, Vice President Alaska Product Management for Princess Cruise Line. Join these amazing women as they share what it is like to be a successful woman in the travel industry, and their advice for women looking to take their career's to the next level.

You cannot get these panels anywhere else! We are humbled and honored that they shared their time and insights with us.

Due to technical difficulties, the following were not able to join: Bettina Deynes, Sr. Vice President, Chief Human Resource Officer for Carnival Cruise Line and Kelly Craighead, President, and CEO of CLIA. We thank you for your commitment to the travel industry.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com

You are cordially invited to a very special edition of KHM Today as we announce and honor KHM Travel Group's 2021 Agents of the Year! Join in as we celebrate together, share some laughs, and recognize all of our amazing agents!

Show Date: February 16th, 2022

Join us for a very special episode of KHM Today where we are joined by Charity Peaver who is honored for shaking up the travel industry as a Black Millennial Travel Advisor.

Eat right, get moving, and keep your stress level in check. We continue to celebrate American Heart Month with our returning guest, David Pritchard, who shares his tips for a healthy heart.

Explore the wonder of the Galapagos Islands with guest Susana Romaro, Director of the Galapagos Islands Product for Celebrity Cruises.

KHM Travel's very own Craig Freeman joins us to close out Black History Month and discuss diversity in the travel industry and KHM Travel Group’s Diversity, Equity, and Inclusion Committee.

Learn more about KHM Travel's Diversity, Equity, and Inclusion Committee:
https://youtu.be/MH5FONHmNAE
https://youtu.be/zaybMen1NU8

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Send your comments/questions/suggestions to education@khmtravel.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date 2/9/22

Tune in for a special segment LIVE from the Super Cruise onboard the Carnival Mardi Gras. We are continuing to talk heart health this week with David Pritchard and his stress relieving tips. Celebrate romance with Marsha-Ann Brown, Director of Romance for Sandals Resorts, and Matt’s Compass where he share's his favorite romantic destinations.

Watch our KHM @ Home Video for National Pizza Day: https://www.youtube.com/watch?v=aG4MrVMb9OM

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com

Show Date: Feb. 2, 2022

This week on KHM Today, join us for a Team Talk with Wanda and Virginia. We are Kicking Off Black History Month with Dr. Ernest Boger, Director of Marketing for Travel Professionals of Color. Wanda also shares her insights on Heritage Travel In Ghana. David Pritchard, Health and Wellness Director for Apple Leisure Group, shares tips for American Heart Month. Join
Virginia Ann Busceme for her Princess Medallion User Review.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com
Send your comments/questions/suggestions to education@khmtravel.com

Show Date: January 26, 2022

Howdy, gang! January is almost over but that doesn't mean that there isn't still plenty of time to set yourself up for big things in 2022. We begin this week's episode with a Team Talk with Anita Pagliasso, VP of Industry Relations at KHM Travel Group. Joining us next is KHM Today Producer, Robby Mitcham, for our New Year New Marketing segment, where we discuss the upcoming platform switch for the show as well as how you can shift your marketing focus this year. Up next is Jacki Marks, Executive Vice President of Apple Leisure Group here to share updates and industry news. Last, but certainly not least are Kieth and Kim Quimby, KHM Travel agents and husband and wife sharing their tips for group success when working with your spouse.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com 
Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: January 19th, 2022

Howdy, gang, and welcome back for another exciting and informative episode of KHM Today! It's still January and that means that there is still plenty of time to figure out your resolutions for the year - personal, and professional!

This week Carolyn is in Madrid, Spain, and the show kicks off right with a Team Talk with Wanda Thomas about all the amazing, and sometimes baffling, things about traveling in Spain. Next up is Mr. Tim Smith, the Sales Animal, who is here to talk about 5 Ways to Get Going in 2022. Then, the NEW NCL Viva with Soleil Domagala, Director of National Accounts for Norwegian Cruise Line. Last up, KHM Travel Group Director of Strategic Marketing and Outreach, Carolyn Sekerak, is back to give 5 ideas for Email Marketing Resolutions.

Let us know what your personal and professional goals are for 2022 in the comments below!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com 

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: January 12th, 2022

Join us this week on KHM Today as we blast through the new year with some awesome tips, tricks, and tidbits on travel. We begin this week's episode with a Team Talk w/ Wanda Thomas: What’s New In Travel This Week. Then we have a very special guest, KHM Travel Group Agent Jania Ashay, here to talk about her New Year New Marketing tips: Enhancing your Marketing Through Video. Next up, ever want to dive deep into the Resorts of the Riviera Maya? The very creator of the acclaimed Facebook page, Lori Gold, is here to share her insight and knowledge on the beautiful resorts.

Have a burning question for Carolyn? Need an answer to a travel industry-related inquiry? Try Ask KHM! This week Carolyn discusses how to protect yourself from credit card chargebacks, but you can ask any question you desire by reaching out here in the comments or by emailing your question to  education@khmtravel.com .

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: January 5th, 2022

Happy New Year! And you know what that means... lots and lots of new content! Let's start it off right this New Year with some new marketing: ways to thank your clients on social media with Carolyn Sekerak. Next up is Travel Changes in 2021 and Forecasting 2022, starring Mr. Bill Coyle and Ms. Wanda Thomas. Finally, we have the honor of welcoming Kama Winters, President of Delta Vacations, and Kristen Molloy, Vice President of Sales of Delta Vacations, to talk updates and some surprise giveaways!

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: December 22nd, 2021

Welcome fellow travel lovers, to the last episode of KHM Today in 2021! We start this week's show with a question: Would having an assistant benefit you in your travel business? Come see what Matt & Emily have to say about Virtual vs. In-person assistants. Next up we have LaDonna Allen, National Account Manager for Princess Cruise Line, on to talk about the benefits of the Medallion Class. And how do Disney Genie and Disney Genie + impact the Disney experience? Find out with Becky Doby and Shaliece Moser. Finishing up the show this week is another KHM @ Home segment: Home with Games. Last-minute game gift ideas, great for the whole family.

Happy New Year to all!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com 

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: December 15th, 2021

Welcome back, fellow travel lovers! The new year is right around the corner and it's past time to start planning for what exciting things lay before us in 2022. First up this week we have an update on the Cayman Islands with Cheryl Hudak. Following that is "The Role of the Business Development Manager "with Kathy Killen and Cindy Kaul. We also have special guest Eddie Allen, VP of Beverage Operations at Carnival Cruise Line, here to talk about all things mule. Finally, Matt Walgrehn joins us for Matt's Compass to share ideas on festive, frigid destinations. Thank you so much for coming by to get your travel news, tips, and straight-up fun, and make sure to check back next week for our last episode of the year!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: December 8th, 2021

Week two of the holiday season is extra special at KHM because it's also Carolyn's birthday! First up during her celebratory episode: "To Give or Not To Give- How, When, and What To Give Clients," featuring the EDU squad. Then as a special surprise, we get to finally meet Marc Miller, Royal Caribbean Group Director of Deployment and Itinerary Planning! To wrap this week's show of straight-up fun, the cast all share funny moments from earlier episodes. Hard to imagine we're almost one year old!

Make sure to check out the latest KHM @ Home segment for a recipe to make some delicious Salted Caramel Peanut Butter Chocolate Chip Brownies. They're a mouthful in more ways than one.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com, or leave the below in the comments section! 

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: December 1st, 2021

This week on KHM Today: Where in the World is Carolyn Orf? Well, worry not, because Matt Whalgren is stepping in as host and he's all prepared for the giving season. Our first guest is Sara Rawlings, KHM Travel Group's Marketing Production Manager, with tips on the best travel-related gifts for the holidays. Next up is Steve Ferry with Allianz, here to share how to handle the changing travel environment and how that impacts travel insurance. Wanda Thomas from the EDU Team joins us again to discuss h to take your business on the road with you when you travel. Finally, Matt wraps up the show nicely, bow and all, with a KHM @ Home segment for his favorite holiday drink: apple cider with mulling spices (and perhaps a little rum)!

Thank you all so much for your continued viewership. If you have any questions or comments please leave them in the comments section below. Happy Holidays from us at KHM Travel Group!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com 

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Tina Tiano, KHM Travel Group’s BDM for Globus Family of Brands, joins us to talk about the experience of walking the Camino de Santiago in Spain.

Rick Zimmerman, President and CEO of KHM Travel Group, has a special thanksgiving message. Carolyn also shares her favorite leaves from the Thankful Garland that we have been collecting from each guest from the month of November.

Don’t forget to check out supplier’s Black Friday and Cyber Monday deals!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com

Show Date: November 10th, 2021

Our second week of gratitude is here! We begin this week's show with some Tech Tips from KHM Travel Group's Technology Project Manager, Link Ray. Next up we have a new-to-us guest, Luca Orlandi, going over exclusive client experiences in Italy. Ever think about how you could reach an audience through print? KHM Travel Advisors Deb & Jessica join us to discuss writing travel columns for newspapers and other local publications. Finally, we talk about the Celebrity Apex Inaugural w/ Matt Wahlgren and Jennifer Suarez AVP of National Accounts with Celebrity Cruise Line.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com 

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: November 17th, 2021

Hello and welcome to our third week of gratitude on KHM Today! This week we have a fabulous line-up chock full of KHM Travel agents and team members. Dee Gilmore of Sunbreeze Travel is our first guest, here to share her experience on the inaugural sailing and naming ceremony of the new Odyssey of the Seas by Royal Caribbean Cruise Line.

Next up is our very own Sara Rawlings, Marketing Production Manager for KHM Travel Group, here to share tips for making this week's KHM at Home recipe: Japanese Milk Bread. Joanne Shikatino is up next with tips and tricks to start booking group travel now. Following that is the Education Team's newest member, Wanda Thomas, who has recently been on a multi-country trip across Africa. This week we focus on her time in Kenya and all the marvelous booking opportunities that are there. Wrapping up this week's show is Tim Smith, the "Sales Animal," with the do's and don'ts of a proper "thank you."

We appreciate your viewership and want to know what you think we should explore next on KHM Today. Let us know in the comments or at education@khmtravel.com what you're thankful for this month!

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

It's finally that special time of year again! The time when we get together with friends and family to celebrate the things we're grateful for, eat delicious food, and scramble like the dickens to get all our work done! For the whole month of November, we'll be asking our guests what they're thankful for and adding it to a Garland of Gratitude. Let us know what you're thankful for in the comments below!

First up this week are seasoned KHM Today guests Matt Wahlgren and Virginia Ann Busceme, here to share their tips for working during the holiday season. Next up we have KHM Travel Group's Director of Marketing Strategy, Carolyn Sekerak, to talk about how to zhuzh up your marketing tactics to fit the season - any season!

For the first time, we'd like to welcome Ranses Matta of American Airlines Vacations, who is joining us to talk about cancelations, holiday travel, and upcoming news. Finally, we are joined by Michele McIntyre and Keith Quimby, both KHM Travel Agents, to discuss what you need to know to book ski vacations.

Become an agent with KHM Travel Group today!
Check out our website to learn more: www.KHMTravel.com
Send your comments/questions/suggestions to education@khmtravel.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Join us for a special Halloween episode of #KHMToday!

First we talk with Bryan Overmann who is LIVE from the beautiful Beaches Turks and Caicos.

Get some creative last-minute costume ideas in our KHM @ Home segment.

Special guest Bill Fletcher, Senior Director of Destination Marketing for Holland America, talks about what makes the Holland America experience different.

Team work makes the dream work! Hear directly from a group of travel advisors how they are working together to sell group travel.

Learn about three must-see spooky Halloween destinations with Matt's Compass.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com

We are celebrating 40 episodes! Join KHM Travel Group's Karen Siburt and Matt Wahlgren as they talk about the best ways to give away and how to provide donations that will benefit your business.

40 is the magic number this week! It is Sandals Resort's 40th anniversary and Garth Laird, Vice President of Trade Sales, is with us to celebrate!

We are back with more KHM @ Home crafts! Ashley Newton walks us through how to up-cycle an old candle container into a spooky votive holder. Share your crafts with us using #KHMToday!

Carolyn is cutting through the chaos. She shares her tips for how to handle last minute cancellations.

What is VTA, CTA, and ACC? KHM Travel Group's Marie Smith joins us to explain what these credentials mean and how they benefit your travel business.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com

Show Date: 10/13/21

It's week number two of the spookiest month of the year, but more important is that we just wrapped up our FIRST EVENT in 18 MONTHS!! Join us on this week's KHM Today episode with the full EDU Team together IN PERSON!

First up, we again welcome the wonderful Ashley Newton to share her KHM @ Home (in the Office) treat - a Halloween Cocktail spin on the Dirty Shirly.
Then Carolyn, Bill, Matt, V.A., and Wanda all break down how KHM Together Again went and what our favorite parts of it were. To wrap up, we all share the scariest attraction from our hometowns! What is the scariest locale near you? Let us know in the comments!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: 10/06/21

This week on KHM Today we've got an exciting, magical lineup for you! First, we have Virginia Ann and Wanda Thomas on to discuss how to prepare to be out of the office. Matt Wahlgren joins us to share his take on the Disney Dreams experience, followed by Eva Garfield with Disney Destinations to talk about Disney Cruise Line updates, 50th Anniversary, and Disney Genie and Disney Genie +. Finally, we have KHM Travel Group's Lead Video Content Specialist, Ashley Newton, on for our KHM @ Home segment to go over how to create a Halloween paint-pour canvas. We hope you have a magical month of monsters and sweets and look forward to seeing you again soon!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: 09/29/21

Today's episode is chock full of excellent content and advice! First up is David Pritchard, Health and Wellness Expert for ALG, who is here to share 5 tips for a healthy heart.

Following is Linda Bohrer, our Southwest Regional Coordinator, with her FAM Feedback on Planet Hollywood Costa Rica.

Next up we're going to learn all about Curacao Tourism with Chandra Smouse. Have you ever had any clients visit Curacao? Let us know in the comments!

Our final guest for the show is Chantelle Nye, KHM Travel Group's Supplier Relations Manager, who is going to go over problem-solving tactics. Last on this week's episode is a heart-healthy berry smoothie for KHM @ Home!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Comment below or send your us comments/questions/suggestions at education@khmtravel.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Show Date: 09/22/2021

Today is the first day of Fall AND National Hobbit Day! Tune in for a special KHM @ Home segment featuring a discerning wizard's brew for the distinguished autumnal aficionado.

On today's show, we have Carolyn Sekerak and Sarah Yoder to talk about Sharing is Caring with our Market Smart Segment. Learn how to align yourself and your travel agency with a charitable organization you are passionate about to grow your business. Next up is What Would Wanda Do? Where does your job as an advisor start and stop when you haven’t booked all the components of a trip? Lorri Cohn, VP of Sales for Shore Excursion Group, joins us for the first time to talk about cruising and excursions. Matt’s Compass uncovers fun hotels and destination experiences of New Zealand.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

Send your comments/questions/suggestions to education@khmtravel.com

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Today is National Linguine Day! First up on this week's KHM Today episode is one of KHM Travel Group's Regional Coordinators, Lawrence Pinckney, as he gets to experience the brand new Scarlet Lady from Virgin Voyages. Our Sales Animal, Tim Smith, is back to talk about "Feeding the Fish" and how he stays in touch with his peers and clients. Virginia Ann is back to share her experience on an Amtrack adventure from Seattle to Chicago; and, finally, we have several of our KHM Travel staff giving their recommendations and thoughts on popular industry events.

Join us today for a special announcement as we welcome our NEW KHM Education Team member, Wanda Thomas! Wanda has been an agent with KHM for many years, and we are excited to see what the future holds with her on our team.

First up on our segments is "What Are YOU Doing?- Accountability for your business" with Wanda Thomas. Then we meet with Sherri Przybysz to discuss the new AMR Collection. Todd Hamilton, Sr. Vice President of Sales for Norwegian Cruise Line, joins us next to talk about getting back in the water, new protocols for cruising, NCL's 2022 rollout, the new Prima, and much more! Also on with Todd is Soleil Domagala, NCL's Business Development Manager for KHM Travel Group, and Mylene Hollick, one of KHM's agents and return guests to the show, to share feedback on the NCL Gem test cruise.

Featured recipe - Fall to Pieces Ribs: https://www.youtube.com/watch?v=MYCClrxtqQ0

Connect with us on Social Media:
Facebook: https://www.facebook.com/khmtravel/
Twitter: https://twitter.com/khmtravel
YouTube: http://bit.ly/2vIi0DQ\
Pinterest: https://www.pinterest.com/khmtravel/
Instagram: https://www.instagram.com/khmtravel/
LinkedIn: https://www.linkedin.com/company/268050/
Web: https://khmtravel.com/

Hear from Agents, KHM Travel Group Staff, and Industry Partners as we are LIVE from the ASTA Global Convention! Tune in to learn why it is so important to be a member of ASTA and what they can do for you.

Text ASTAPAC19 to 71777 if you would like to donate.

The overwhelming joy of being back together again at one of the first industry events of the year is really magnificent to behold. Agents and industry leaders alike are coming together to move forward in the travel industry and create new and lasting relationships.

Featuring: Carolyn Orf, KHM Travel Group Staff | Rick Zimmerman, KHM Travel Group CEO | Will Farnsworth, Disney | Chris Seddelmeyer, KHM Travel Group Agent | Deb Dimit, KHM Travel Group Agent | Beth Kitzman, VAX Vacation Access | Virginia Ann Busceme, KHM Travel Group Staff

Celebrate couples with Marsha-Ann Brown Director of Weddings and Romance for Sandals and Beaches Resorts
Five tips for working with destination weddings
Matt’s Compass- Romantic Destinations
FAM Feedback w/ Toni Rath- Grand Palladium Puerto Vallarta

Going above and beyond with customer service. How to provide great customer service and show that you are better than a booking site.
Shawn Tubman – Sr. Vice President of Sales for Regent Seven Seas
KHM @ Home: Caramel Popcorn Sundae
Best Training Series: Getting to Know Europe
David Pritchard, Health and Wellness Expert for Apple Leisure Group: Back to School Health and Wellness.

FAM Feedback on Planet Hollywood- Cancun
Cruisin’ with Susie- Just off the Carnival Horizon and LIVE from Cruise 360
Ray Snisky- Group President ALG talks moving forward, improving systems, and customer service.
Bill Coyle- Director of Education and Programs shares his thoughts on how to sell Greek Isle cruises.
A big send-off for our team member Chantelle Nye with a special cocktail.

This week's episode features the inside scoop on cruise and land travel now! Featuring our host Carolyn Orf with the following segments: FAM Feedback on Planet Hollywood - Cancun, Cruisin’ with Susie - Just off the Carnival Horizon and LIVE from Cruise 360! Hear from Ray Snisky - Group President at ALG as he talks about moving forward, improving systems, and customer service. Next, Bill Coyle, Director of Education and Programs, shares his thoughts on how to sell Greek Isle cruises. Finally, join us for our big send off for our team member Chantelle Nye--we honor her with a new signature cocktail - The Chantelle!

Going for Gold with Tim Smith, our KHM Travel Group Sales Guru.
Glinessa Gailliard joins us for FAM Feedback on the Grand Palladium Lady Hamilton
John Chernesky- Sr. VP of N. America Sales & Trade Marketing for Princess Cruises and Cunard Line share insight into Medallion Technology, changing the thought process on booking cruises now, and his thoughts on the latest news headlines for cruise lines.
The New Normal for Flying
What Would the EDU Team Do? Find out what our team would do if they got a call from a client with the request to move hotels while in the destination.

Stephanie Lee: Host Agency Reviews Importance of the Annual Survey
FAM Feedback- Hilton La Romana
What’s New- Hawaii Updates with Alex Roth (HVCB)
KHM @ Home- The Kir Royale
Where In The World Is Matt?

National Social Media Day: Get an overview of social media platforms and how to use them to your benefit as a travel advisor.
Royal Caribbean is back in the water. Vicki Freed talks about getting back to Alaska, Adventure of the Seas, and the first ship to sail from U.S. this coming weekend.
KHM agent Susie Flores shares with Vicki and Carolyn all about her time on the first sailing of Adventure of the Seas.
Anita Pagliasso shares her vision for the ASTA Board of Directors.
Where is the World is Matt?

LGBTQ+ Friendly Destinations
Sports Empire/Authentic California Vacations
How Do You Learn What You Don’t Know: Fare Codes and Classes
Where In The World Is Matt?

The perfect spreadsheet to track your monthly expenses.
How Do You Learn What You Don’t Know: Travel Protection Part 4
Seeling Europe Now- Mark Yacker, VP Sales for Europe Express
What’s In Your Carry-On?
Group’s Etc. Retirees are ready to travel.
Where In the World is Matt?

LIVE from Hilton La Romana with Carlos Fresco. It’s Pride Month and we have Sandi Robinson from IGLTA, a fantastic resource for advisors. Finding the right words in difficult situations. It’s time to celebrate Disney! Avengers Campus opens, the 50th Anniversary, the Disney Wish, and Pride month. How and where do I fit in as a travel advisor? Anita Canada shares how she confidently walks into a room.

Join us for this new month of great content and fun. This week’s show features tips and tricks on how to deal with and resolve tricky travel situations. Why is the airport experience so important? Let’s find out when we get a chance to meet with Christopher Birch, Director for Guest Services at SFO! We as agents have an opportunity to re-write travel stereotypes, find out the questions to ask and how to HEAR the answers. Get an inside look into Italy as they open up to foreign travelers. What do you need to know about your client before you offer travel protection?

Closing the Sale after a FAM. Making Health and Wellness a priority even from your desk with David Pritchard from ALG. President and CEO Zane Kerby helps us understand ASTA Legislative Day 2021 and its success to getting ships back to Alaska. Do I Suck Or What? Wanda Thomas shares insight on setting realistic, measurable goals for ourselves.

Let’s Prep for your FAM by exploring the best ways to shoot video onsite and post. How Do You Learn What You Don’t Know: Travel Protection Part 2. Bahamas Tourism is joining us LIVE from the beach. Groups is back to share the importance of securing client deposits.

Dondra Ritzenthaler talks Return to Service and all that we have to look forward to with Celebrity Beyond. The Travel Institute encourages to get certified with their CTA program and take advantage of their weekly webinars. We are Prepping for Your FAM as we learn about the benefits of Facebook LIVE. Your computer should always be protected but the options can be confusing. Let’s discuss what will work best with Jason Smith from the KHM IT Team. This year has been challenging and for some, we needed to break down to rebuild and come out on top. Belinda Little sets the record straight on how to move past the frustration of the last year.

We continue to Prep for Your FAM with the best ways to capture information from your site visits. Join us LIVE from Dreams Vista Cancun to celebrate Cinco de Mayo as the chef prepares shrimp tostadas. Welcome industry expert and author Geraldine Ree as we discuss her NEW book “Flying Colors- The Travel Advisor’s Guide to Breakthrough. Travel Protection can be so hard to learn. Join us for Part 1 of How Do I Learn What I Don’t Know: Travel Protection Edition.

Travel should be accessible to all travelers. Join one of KHM Travel Group’s agents as he discusses the best ways to make sure travelers have what they need during their trip. Learn about a unique destination, the Cayman Islands, with two experts. FAMs, or Familiarization trips, are a great way to learn about destinations. Join Ashley Jacin from the Event’s team as we discuss what to expect while on a FAM Trip.

This year has taught us how important it is that clients get travel insurance, but the fine print can be overwhelming. Vice President of Allianz, Richard Aquino is ready to discuss and offer guidance. Join KHM Travel Group’s Matt Wahlgren as we go on a tea-inspired adventure. Plus, Kevin Kelly is back again to talk about your USP!

We’re excited to have multiple special guests sharing their insights and wisdom on the travel industry. First up is Katina Athanasiou, Norwegian Cruise Line’s Chief Sales Officer. KHM Travel Group’s Regional Coordinator shares tips for traveling with small children. Finally, we had David Pritchard, ALG Vacations’ Health and Wellness Expert.

Raise a glass to another great episode of KHM Today. Our marketing expert is back to share how to make your Facebook Event grab people’s attention. Executive Vice President Jacki Marks from ALG Vacations gives us all a PHD in Vacations and opens up about what the market is looking like for the rest of the year. Taxes. Something everyone hates but did you know that writing off your cruising expenses is more complicated than you thought? Join David Gouttierre as he goes over the process.

Don’t miss Chantelle LIVE from Vegas for the headlines. KHM Travel Group’s Sales Expert is back for tips on how to start a conversation with anyone. Kristen Molloy, Delta Vacations’ Vice President of Sales, is here to reveal insights. KHM Travel Group’s own Matt Wahlgren just moved back to the States after living in Puerto Vallarta. He joins us to talk about his favorite three properties while he was there. Travel Leaders Network’s Agent Profiler is a great way for clients to find you. Learn how to best utilize it so you get the most relevant and promising leads.

This show is all about cruising. From KHM Travel Group’s Group Department, Kevin Kelly is back to talk about the world’s largest Super Bowl watch party at sea. Justin French, Carnival’s Regional Vice President of Canada and the Northern US, and host Carolyn talk cruising and attempt to create one of Carnival Cruise Line’s famous towel animals. Who did it better? VAX VacationAccess is your one-stop-shop for planning pre-and post hotel stays for your cruising clients. Beth Kitzman shows you how this is possible.

It’s a St. Paddy’s Day celebration! Can’t find your travel credit balances? Beth Kitzman from VAX VacationAccess is here to guide you through the process. Walt Disney World is about more than just theme parks. Learn more about the parks and what other experiences they have to offer.

Learn key insights from KHM Travel Group’s 2021 Agent Census. We crunched the numbers are sharing what we feel agents need to know. Marketing can be overwhelming. We’re suggesting FREE tools to help you market your travel business. Even though sales were down in the 2020 sales year, we recognized our agents with awards for their accomplishments. Hear from four of our winners as they explain how they got to where they are today.

Need a pick me up? Join Tom Kriegelstein as he shares motivating information on how to get your travel business rolling. We also have one of KHM Travel Group’s agents on to talk about how she has approaches marketing and keeps it manageable. Did you know that in VAX Vacation Access you can increase your commission? This is a great way to get a few extra dollars to cover expenses.

Get an in-depth overview of Puerto Rico with Ciso Moreno and learn about the destination’s magnificent spots. KHM Travel Group’s CFO, David Goutierre, also joins the show to share the correct way to write off your travel expenses for maximum benefit.

Our host Carolyn (aka Olaf for the day!) is talking to Gary Sadler, VP of Sales at Sandals and Beaches and BDM Dawn Bolte. Given recent changes to Alaska cruise sailings, Chantelle and Matt share possibilities to get your clients to Alaska this year, such as small ship Expedition Cruising (great for river cruise clients), small group tours and FIT bookings.

Meet special guest Gary Murphy, Sr. Vice President of Sales for AmaWaterways. Here at KHM Travel Group, our in-person Boot Camp event is our way to help new agents jumpstart their travel businesses. Join us as we reminisce about the highlights of our past sessions.

Tune in for client-centric communication and learn how to market your business during this unprecedented time in travel. KHM Travel Group’s Matt Wahlgren is also sharing 5 tips to help you efficiently run your travel business part-time.

Join special guest Vicki Freed, Royal Caribbean International's Senior Vice President of Sales, Trade Support and Service for an exclusive interview. One of the most important documents that an agent needs is a Credit Card Authorization form. Did you know that myTravelCRM–a tool included with a KHM Travel Group membership–allows you to collect important client information safely and securely? Learn more about this resource, plus, meet our very own Carolyn Sekerak to hear more about KHM Travel Group’s in-house Marketing Team.

Now is the time to PIVOT your business and mind to best succeed in the upcoming year. With cruising paused, learn tips and tricks to turn your cruise clients into land lovers. Travel to different destinations without leaving your seat. Join Matt Wahlgren as he highlights U.S. destinations and explains how and where to book them for maximum commission.

Cyber Monday and other consumer trends can tell us a lot about planning for the wave of travel bookings to come. Get technical with KHM Travel Group’s Paris Stewart and discover how to best capture the information displayed on your screen. Marketing may be intimidating now, but it doesn’t have to be. Learn easy ways to tackle marketing in our Market Smart segment.

Let’s explore 2021 Travel Trends with Ray Snisky, ALG Vacations Group President. Having trouble marketing to your clients? Maybe you need a new niche. Join KHM Travel Group’s Sales Expert for tips to reinvent yourself in today’s industry. KHM Travel Group Agents – is your client list in myTravelCRM a mess? Watch to hear our client management tips and tricks.