CRM Talks: Recent Episodes
Anodius.com
We connect the world of customers and employees into one universal space, employing CRM Technologies, where everything makes sense.
Digital transformation is a term that is used by a large number of people, whether in the private or public sector. Until recently, most companies and institutions did not consider it a priority. The global pandemic was the impetus that showed us all how important an online presence is.
Software product deployments have 60% of the lifecycle cost in maintenance according to ResearchGate — we believe this number is likely far higher for high-reliance products like ERP and CRM. The implementation team that was selected to make the deployment in year one is not likely optimized for the next X years of maintenance and support.
Digital transformation is a process that uses digital technologies to create new or modify existing business processes, cultures, experiences, and customer experiences to meet changing business and market requirements. This reflection on business in the digital age is a digital transformation.
Are you aware that about 30 percent of your CRM data can become irrelevant after a year? Some people change careers or companies get acquired, leading to data decay. It’s crucial to have the right technology to save time and maximize your revenue. Improving your CRM data is one of the keys to generating sales and increasing ROI.