Leaders is a new forum from Arizent, the parent company of American Banker, The Bond Buyer, National Mortgage News and PaymentsSource that brings together innovators and senior voices from across financial services to share their leadership experiences and perspectives on business-critical topics. Join us here on the Leaders Podcast each week for a new episode.
To check out the full slate of content, go to the Leaders forum in AmericanBanker.com/leaders, NationalMortgageNews.com/leaders, PaymentsSource.com/leaders or BondBuyer.com/leaders.
The Federal Reserve meeting May 2-3 will be closely watched for hints about what the FOMC’s next move is. Join BNP Pariba U.S. Economist Yelena Shulyatyeva at 11 a.m. May 4 as she takes a look at the meeting and Chair Powell’s press conference.
Like in the industries its reporters cover, the lack of Black representation in business and financial media has created blind spots. Predominantly white newsrooms often miss stories about systemic racism or fail to reach an audience of more than one demographic. In the wake of this summer's Black Lives Matter protests, there are serious implications for financial services, the reporters covering them — and an emerging group of professionals creating their own media. What can journalists like us learn from these Black voices?
Asset and capital allocations often exacerbate systemic racism across the financial services in some surprising ways. Innovators in the fields of asset management, banking, impact investing and pensions suggest there are also many ways to disrupt the cycle. Shifting the flow of capital could help reduce or eliminate institutional barriers and racial discrimination.
The lack of Black representation in the financial services stems from two interconnected problems. Black professionals face significant hurdles once they break into the industry. And the presence of nearly 175,000 Black financial professionals displays that their widespread absence at the upper executive ranks isn’t a product of an insufficient talent pool.
Racism at the branch and in the workplace makes it harder for Black Americans to gain access to financial services. In the second episode of the Access Denied podcast, innovators and researchers from the fields of human resources, banking and wealth management explain how industries leave people out — and what needs to be done to change it.
In this featured episode from the Arizent special series, net worth disparities and the roles housing and mortgage discrimination play in Black homeownership show how it's impossible to close the gaps without eliminating racism.
A global pandemic has devastated the travel industry. Matthew Parsons, Corporate Travel Editor for Skift, will sit down with Senior Analyst at PaymentsSource, Michael Moeser, for a candid dialogue around current trends in the corporate travel space and the road to recovery. Insights into the potential liability created by Covid-19 lawsuits and new cost analysis necessity around booking lodging and airfare, as well as the renewed focus on your employee’s well being and safety. Discussion will also encompass the ongoing debate will business travel ever recover to pre-COVID days? Is there a silver lining to it all? Could there be an increase in business travel if more employees are working from home, as they'll want or need to meet up in person with colleagues more often? Don’t miss this thought provoking fireside chat about the new corporate travel journey.
The pandemic has led to economic uncertainty and unprecedented changes to consumer behavior. As digital trends and innovation are evolving at breakneck speed, it's critical to know where the clearest opportunities lie and where FIs should consider investing today. As President of Visa’s North America business, Oliver Jenkyn has a bird's eye view on the changing landscape. In a conversation with Daniel Wolfe, editor in chief of PaymentsSource, Jenkyn will share insight around how the pandemic has impacted consumer spending and opportunities in the financial services arena.
2020 has been a year of adapting and accelerating customer experience goals based on changing customer behaviors. Arizent CEO Gemma Postlethwaite speaks with Beth Johnson, Chief Experience Officer at Citizens Financial Group, about aligning an organization around the voice of the customer, taking a holistic view of front-end and back-end investments, and designing experiences for a full range of customer interactions, from answering daily needs to delivering higher value insights and deep advice.
Stuart Sopp is founder and CEO of Current, a leading U.S. challenger bank built for customers underserved and overlooked by traditional banks. In a discussion with Miriam Cross, technology reporter at American Banker, Sopp will examine how lenders and fintechs can better serve the millions of Americans who are living paycheck-to-paycheck in this time of crisis, including many essential workers on the frontlines of the response to coronavirus.
Treasurer Ma has championed programs to give minority and women-owned businesses a seat at the table throughout her career. A mission of the Treasurer is increasing diversity to increase equitable outcomes.
Ira Robbins, CEO of Valley National Bancorp in New York, details how the $39 billion-asset company used technology to empower employees working remotely to tackle loan modifications and forbearance for stressed borrowers. Robbins will also discuss Valley’s effort to develop a digital portal to fast-track $2.2 billion in Paycheck Protection Program loans.
There is widespread agreement among economists that the impact of COVID-19 will be severe. Despite the clear danger the global economy is in, are there any reasons to believe a worst case scenario can be avoided? Kathy Bostjancic, Chief US Economist at Oxford Economics, will examine the short and long term economic implications of COVID-19 and discuss the opportunities for a positive outlook.
Michal Katz, Head of Investment and Corporate Banking in the Americas at Mizuho talks with Gemma Postlethwaite, CEO of Arizent, about organizational flexibility born out of the Covid-19 crisis and supporting the long-term diverse needs of a distributed workforce.
Claudine Gallagher, Head of Americas at PNB Paribas speaks with Arizent CEO Gemma Postlethwaite about servant leadership, sponsorship vs mentorship, and what it will take to attract and retain women in financial services.
Artificial intelligence presents new and unique challenges to ethics and morality. U.S. Bank discusses why a deliberate ethical framework must serve as the bedrock for any company’s AI efforts.
Erminia Johannson, Group Head North America, Personal and Business Banking at BMO and Gemma Postlethwaite, CEO of Arizent talk about adapting to new modes of working, discernment and decision making, and how the Covid-19 crisis has shown how to accelerate change in an organization.
Stephanie Epstein, Managing Director, Global Head of Models Infrastructure at BlackRock talked with Gemma Postlethwaite, CEO of Arizent in the early days of the Covid-19 crisis about purpose-led workforce management and how the crisis may have lessons for leadership in supporting the needs of diverse teams.