The Sticky From The Inside Podcast: Recent Episodes
Andy Goram
The number of engaged employees across the globe is frankly, rubbish! And it hasn't changed in years.
65% of employees really don't care about the work they do or the company they work for.
With so much time spent at work, what a waste of people's time and lives that is, and I'm on a mission to change that.
Sticky From The Inside is the employee engagement and workplace culture podcast that looks at how to build stickier, competition-smashing, consistently successful organisations from the inside out.
Each episode I chat with guests from a variety of backgrounds, who share their thoughts, stories, ideas and insights into how you can create a workplace where people love what they do and who they do it for. Where customers get you, love what you do and passionately recommend you to others. That's what I call a "Stickier Business".
For years, organisations have invested heavily in defining their culture through mission statements, corporate values and engagement initiatives. But leadership speaker, trainer and author Bruce Mayhew believes great workplace culture isn't truly created like that. It's built much closer to where work actually happens.
In this episode of Sticky From The Inside, Andy Goram explores Bruce's concept of micro-cultures: the relationships, habits and everyday interactions that shape how people experience work. Through the story of a challenging relationship with a colleague that ultimately became one of the strongest partnerships of his career, Bruce explains why trust matters more than chemistry, why fear quietly undermines collaboration, and how leaders can intentionally create environments where people thrive.
Together they discuss why the opposite of trust isn't distrust but fear, the surprising power of ten-minute one-to-one conversations, and how organisations can scale a healthy workplace culture without trying to control every behaviour.
If you've ever wondered how culture really develops, or what practical steps you can take to improve it, this conversation offers a refreshingly human perspective.
----more----
Key Takeaways* Great workplace culture starts locally. People don't experience culture through values posters or corporate statements. They experience it through the quality of their everyday relationships. * Trust is built before chemistry. High-performing teams aren't created because everyone naturally clicks. They're created when people understand one another's goals, strengths and intentions. * Fear quietly erodes culture. When people fear judgement, competition or hidden agendas, collaboration suffers. Reducing fear creates the conditions where trust can grow. * Leaders create environments. The most effective leaders don't try to control culture. They intentionally create the conditions where healthy relationships, shared ownership and strong team cultures can flourish.
----more----
Key MomentsThe key moments in this episode are:
01:10 – Why a Great Workplace Culture Is Built Two People at a Time
03:03 – Meet Bruce Mayhew and the idea of micro-cultures
04:27 – What is a micro-culture and why does it matter?
09:40 – The Merike story: how trust transformed a difficult relationship
13:44 – What Bruce would tell his younger self about building trust
16:19 – Trust before chemistry: why fear is the real barrier
20:22 – The simple leadership habit that strengthens trust every week
28:54 – Can micro-cultures build a great workplace culture?
35:20 – Lessons from The Path of an Inspired Leader
41:05 – Bruce's three Sticky Notes for creating healthier workplace cultures
45:24 – Final reflections and where to learn more
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Bruce Mayhew on LinkedIn hereFind the Bruce's website here----more----Full Episode TranscriptGet the full transcript of the episode here
AI is making individuals more productive than ever before.
But could it also be making organisations less connected?
As every function gains access to increasingly powerful AI tools, there's a growing risk that teams become more efficient at working independently while becoming less aligned with one another.
Chris White believes that's one of the biggest leadership challenges of our time.
In this episode of Sticky From The Inside, Andy Goram speaks with the former Cisco executive and author of Non-Optional Collaboration about why human collaboration is becoming more important, not less, in the age of AI.
Drawing on lessons from helping scale Cisco from $1 billion to $50 billion, leading global transformation programmes and building high-performing teams across multiple industries, Chris explains why collaboration can no longer be viewed as a soft skill or leadership nice-to-have.
Together, Andy and Chris explore the dangers of organisational silos, the myth of the hero leader, the lessons business can learn from elite rowing teams, and why the organisations that thrive in the future will be those that combine two powerful forces: Artificial intelligence and human collaboration.
----more----
Key Takeaways* AI may be making silos stronger. AI can dramatically improve productivity, but without intentional leadership it may also accelerate disconnection between teams. * Collaboration is an operating system. High-performing organisations don't leave collaboration to chance. They build structures, habits and processes that encourage alignment. * Great leaders improve people. The leaders who leave lasting impact are those who help people achieve more than they thought possible. * Team success beats individual heroics. Whether in rowing, business or transformation, sustainable success comes from coordinated effort rather than individual brilliance.
----more----
Key MomentsThe key moments in this episode are:
01:11 – Why collaboration has become non-optional
03:22 – Meet Chris White and the lessons of a global career
08:25 – The Cisco experience: learning to unlock team performance
11:07 – Why collaboration is no longer a nice-to-have
15:36 – What rowing teaches us about trust, rhythm and teamwork
18:28 – Inside the Non-Optional Collaboration framework
21:20 – The planning exercise that exposes hidden risks
24:03 – Why strategy fails when operating models don't align
28:32 – Collaboration versus teamwork: understanding the difference
30:43 – The myth of the hero leader
37:07 – Human collaboration: the second superpower
40:44 – Cancer, perspective and why the book had to be written
42:20 – Chris White's three Sticky Notes
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Chris White on LinkedIn hereFind the Non-Optional Collaboration website here----more----Full Episode TranscriptGet the full transcript of the episode here
We've never had more workplace wellbeing initiatives. More employee assistance programmes. More mindfulness apps. More resilience training. More engagement surveys. And yet burnout remains stubbornly high, stress-related absence continues to rise, and employees seem more exhausted than ever.
So what's really going on?
In this episode of Sticky From The Inside, Andy Goram is joined by workplace wellness and organisational culture expert Andria Barrett to explore why the answer may have less to do with individual resilience and more to do with how modern work is designed.
Together they unpack the hidden causes of workplace exhaustion, why burnout is becoming harder to spot, the role leaders play in creating healthier environments, and why genuine human connection remains one of the most powerful drivers of performance and wellbeing.
They also explore the opportunities and anxieties surrounding AI, and why technology should help people reclaim time rather than simply increase workloads.
If you've ever wondered why people seem to be working harder than ever but feeling less energised than before, this conversation offers a timely and practical perspective.
----more----
Key Takeaways* Burnout Has Gone Underground. Employees may still be showing up and performing, but many are quietly reaching their limits and considering their next move. * Wellbeing Is A Design Choice. Sustainable wellbeing comes from how work is structured, not from occasional initiatives or one-off programmes. * Connection Drives Performance. People do their best work when they feel supported, valued, and able to reach out for help when they need it. * Leaders Set The Tone. Employees take their cues from leaders, making healthy behaviours and sustainable ways of working essential to model.
----more----
Key MomentsThe key moments in this episode are:
0:01:11 – Why are so many people exhausted at work?
0:03:45 – Meet Andria Barrett and her approach to workplace culture
0:05:26 – Why feeling better helps people perform better
0:07:34 – The growing challenge of leadership and management burnout
0:09:51 – Burnout has gone underground
0:13:44 – Productivity, pressure and the modern work dilemma
0:17:22 – Why leaders must take responsibility for healthier workplaces
0:19:49 – Why workplace wellbeing initiatives often miss the mark
0:23:03 – Better hours, not more hours
0:26:01 – Using creativity and sensory learning to unlock innovation
0:31:05 – Stress, cortisol and the physical impact of overwork
0:35:35 – The six personal batteries behind sustainable performance
0:36:09 – Why leaders must model healthy behaviours
0:37:30 – Connection as a workplace superpower
0:39:45 – AI anxiety and the future of work
0:42:41 – Andria’s 3 Sticky Notes for healthier workplaces
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Andria Barrett on LinkedIn hereFind the Andria's website here----more----Full Episode TranscriptGet the full transcript of the episode here
In Part 2 of this special conversation on The Art Of Trust Building, Dr Dennis Reina and Dr Michelle Reina move from awareness into action. If trust matters more than ever, how do we actually build it?
In this episode, Dennis and Michelle unpack their practical 3Cs framework for trust-building:
- Character
- Communication
- Capability
Together, we explore:
- The behaviours that strengthen trust
- Why trust must become habit
- How trust can be measured intentionally
- What high-trust cultures actually look like
- Repairing trust when things go wrong
- And why leaders must live trust, not simply demand it or talk about it
This conversation is practical, actionable, and full of immediately usable insight for leaders, teams, and organisations.
----more----
Key Takeaways* Trust Needs A Shared Language. The 3Cs framework gives leaders and teams practical ways to discuss trust behaviourally and constructively. * Character Is The Foundation Of Trust. Trust begins when people consistently honour commitments, clarify expectations, and follow through. * Trust-Building Must Become Habit. Trust grows through repeated behaviours that become embedded into everyday organisational life. * Leaders Must Model Trust. High-trust cultures emerge when leaders actively demonstrate, teach, and reinforce trust-building behaviours themselves.
----more----
Key MomentsThe key moments in this episode are:
00:00 — Returning To The Conversation And Why Part 2 Gets Practical
03:24 — Introducing The 3Cs Of Trust Building
05:11 — Trust Of Character And Why Behaviour Matters
06:07 — Trust Of Communication And Psychological Safety
06:44 — Trust Of Capability And Helping People Grow
08:08 — Why The 3Cs Create Shared Language Around Trust
11:16 — Turning Trust-Building Behaviours Into Habit
13:18 — Expectations, Clarity And The Family Vacation Story
15:43 — Measuring Trust And Creating Awareness
20:16 — Why Trust Data Creates Better Conversations
27:25 — Building Developmental Energy Through Trust Assessments
28:00 — Transforming Culture Through Trust-Building Leadership
32:26 — Leaders Becoming Teachers Of Trust
39:10 — How High-Trust Cultures Accelerate Growth And Collaboration
45:06 — Repairing Trust And Rebuilding Relationships
48:12 — Why Trust-Building Is A Lifelong Leadership Discipline
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dr Dennis Reina on LinkedIn hereFollow Dr Michelle Reina on Linkedin hereFind the Reina Trust Building website hereFind the book The Art of Trust Building hereTake the Personal Trust Assessment here----more----Full Episode TranscriptGet the full transcript of the episode here
Trust affects everything. How we lead. How we communicate. How we collaborate. How safe people feel to contribute. And ultimately, how organisations perform.
Yet despite its importance, most organisations still leave trust to chance.
In this first part of a special two-part conversation, I speak with Dr Dennis Reina and Dr Michelle Reina, pioneers in the field of workplace trust and authors of The Art Of Trust Building, to explore why trust has become one of the defining leadership challenges of our time.
Together, we unpack:
- Why leaders are finally waking up to trust
- The hidden erosion caused by small behaviours
- The role of vulnerability and self-awareness
- Why self-trust matters in the age of AI
- How disruption changes human connection
- And why trust must become an intentional daily discipline
This conversation is thoughtful, practical, deeply human and shows why trust is more relevant than ever.
And in Part 2, which follows, we move into the practical frameworks and behaviours that help leaders intentionally build and repair trust at work.
----more----
Key Takeaways* Trust Is Earned, Not Assumed. Leadership titles and expertise may create credibility, but trust is built through consistent behaviour over time. * Small Behaviours Shape Trust. Most trust breakdowns happen gradually through repeated small moments rather than dramatic betrayals. * Self-Trust Matters More Than Ever. In a world shaped by disruption and AI, people need confidence in their own judgment and contribution. * Trust Requires Intentional Practice. Trust-building becomes sustainable when it turns into conscious, repeatable behavioural habits.
----more----
Key MomentsThe key moments in this episode are:
00:11 — Why Trust Shapes How We Live, Work And Connect
03:40 — Michelle Reina’s Story Of Service, Disruption And Human Connection
08:59 — Dennis Reina’s Early Lessons About Trust And Vulnerability
12:16 — Why Leaders Are Finally Paying Attention To Trust
16:10 — Self-Trust In The Age Of AI And Constant Change
18:07 — Defining Trust And Why It Must Be Earned Intentionally
20:00 — Why Expertise And Leadership Titles Don’t Automatically Create Trust
23:55 — Self-Discovery, Awareness And Intentional Behaviour
27:56 — Why Trust Is Felt Emotionally And Physically
29:42 — Capacity For Trust And How Early Experiences Shape Us
35:10 — How Trust Expands And Contracts Throughout Life
40:42 — Why Reflection And Vulnerability Strengthen Trust
44:02 — The Hidden Cost Of Leaving Trust To Chance
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dr Dennis Reina on LinkedIn hereFollow Dr Michelle Reina on Linkedin hereFind the Reina Trust Building website hereFind the book The Art of Trust Building hereTake the Personal Trust Assessment here----more----Full Episode TranscriptGet the full transcript of the episode here
What if creating a culture of ownership had nothing to do with your organisation and everything to do with you?
In this episode of Sticky From The Inside, Andy Goram is joined by Greg Hawks to challenge one of the biggest assumptions in workplace culture today, that ownership is something leaders create and employees receive.
Greg flips that thinking on its head.
This conversation explores why ownership isn’t a corporate initiative, a leadership tactic, or something written into a job description. It’s a personal choice. One that shapes how we respond to challenges, how we engage with others, and ultimately, how fulfilling our work feels.
Together, Andy and Greg unpack:
- Why disengagement often comes from a “done to me” mindset
- The difference between owners, renters, and vandals in organisations
- Why most companies are trying to fix the wrong problem
- How language, trust, and mindset shape our daily experience at work
- What it really takes to create a culture where people care, contribute, and step up
If you’ve ever felt frustrated, disengaged, or like work is something that happens to you, this episode offers a powerful reframe. Because creating a culture of ownership doesn’t start with leadership. It starts with a choice.
----more----
Key Takeaways* Ownership starts with personal choice. Ownership is not given by organisations, it’s a decision individuals make to regain control, perspective and fulfilment. * Culture is shaped by everyday behaviour. A culture of ownership emerges from consistent individual choices to care, contribute and take responsibility. * Not all disengagement is equal. Owners, renters and vandals influence culture differently, and unchecked vandals can actively undermine engagement. * Leaders create the conditions for ownership. Ownership grows when people experience meaningful return, hear specific recognition, and see clear behavioural standards upheld.
----more----
Key MomentsThe key moments in this episode are:
00:01:11 – Should Employees Really Care Like Owners?
00:02:56 – Setting the Stage: What Drives Ownership at Work?
00:06:05 – Ownership Isn’t for the Company—It’s for You
00:08:04 – Breaking Free from the “Done To Me” Mindset
00:12:22 – What a True Culture of Ownership Actually Feels Like
00:14:49 – Unlock #1: Why Risking Bold Commitments Changes Everything
00:17:16 – Owners, Renters and Vandals: The Mindsets That Shape Culture
00:20:16 – Why Most Organisations Are Fixing the Wrong Problem
00:22:30 – Unlock #2: Activating Lasting Value Through Words
00:27:30 – From Mindset to Behaviour: Ownership, Trust and Personal Return
00:39:30 – Designing the Conditions for a Culture of Ownership
00:44:35 – Sticky Notes: Three Truths About Ownership and Fulfilment
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Greg Hawks on LinkedIn hereFind Greg's website hereFind the book Act Like An Owner here----more----Full Episode TranscriptGet the full transcript of the episode here
Most of us don’t set out to become leaders.
We get good at something. We get recognised. Then one day, we’re handed a team and expected to just… figure it out. That’s the reality behind the term accidental manager, and according to today’s guest, it’s where the vast majority of leadership journeys begin.
In this episode, Andy sits down with Dawn Stallwood, corporate lawyer, advisor, and author of Beautiful Leadership, to explore what really happens when capable people are promoted into leadership roles without the preparation or support they need.
This isn’t about blaming leaders. It’s about understanding the system that creates them.
Dawn shares her own experience of stepping into leadership feeling ill-equipped, the pressure and self-doubt that follows, and why so many well-meaning leaders end up struggling in silence.
But more importantly, she offers a way forward. Together, they explore how leadership can shift from something we fall into… to something we intentionally choose to take on. From firefighting and self-doubt to clarity, capability, and impact.
And at the heart of that shift is Dawn’s Beautiful Leadership framework, a practical, human approach to leading with intention, courage, and purpose.
----more----
Key Takeaways* Most leaders are accidental, not intentional. Leadership is rarely planned. It’s something people fall into without the training or support they need. * The cost of poor leadership is human. Pressure, self-doubt, and lack of capability don’t just impact performance, they affect health, confidence, and retention. * Leadership isn’t about having all the answers. The best leaders don’t do everything, they create the conditions for others to succeed. * Intentional leadership is a choice. You may not choose to become a leader, but you can choose how you show up once you are.
----more----
Key MomentsThe key moments in this episode are:
00:01:11 – Why most of us become accidental managers
00:03:00 – Introducing Dawn Stallwood and the idea of Beautiful Leadership
00:07:33 – The realisation moment: feeling ill-equipped to lead
00:09:22 – The hidden pressure and personal cost of leadership
00:11:50 – Why struggling leaders don’t ask for help (and choose to leave)
00:14:17 – Why organisations keep creating accidental managers
00:17:49 – The cycle of accidental leaders creating more accidental leaders
00:18:55 – Rethinking leadership: it’s not about having all the answers
00:22:14 – Letting go of past success to step into leadership
00:24:42 – Moving from accidental manager to intentional leader
00:27:24 – The Beautiful Leadership framework: qualities and practices explained
00:47:51 – Sticky Notes: courage, growth, and getting your brave on
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dawn Stallwood on LinkedIn hereFind the Beautiful Leadership website here----more----Full Episode TranscriptGet the full transcript of the episode here
What if the biggest thing standing between you and success… is you?
In this episode of Sticky From The Inside, Andy Goram is joined by performance psychology student and author Adrian Kelly to explore The Success Complex. The hidden biases, blind spots, and behaviours that shape how we define, pursue, and sometimes even avoid success.
From the illusion of external achievement to the quiet dissatisfaction many high performers feel, Adrian challenges the idea that success is something we can measure from the outside. Instead, he reveals how deeply personal it really is and how often we get in our own way without even realising it.
Together, Andy and Adrian unpack the psychological traps that hold us back, including anchoring bias, the myth of IQ as potential, and our reluctance to reflect on past performance. They also explore why motivation is so often misunderstood and what actually helps people move forward.
Through powerful stories including a remarkable lesson from the origins of Top Gun this episode brings performance psychology to life in a practical, relatable way.
If you’ve ever chased success but still felt something was missing… this conversation might just change how you think about it.
----more----
Key Takeaways* Success is personal, but we measure it socially. We often define success using external benchmarks, not what actually matters to us. * We are often our own biggest barrier. Blind spots, biases, and ingrained thinking patterns quietly hold us back. * Reflection is the missing link in performance. Most people avoid analysing failure, but that’s where growth happens. * Motivation isn’t the problem; direction and confidence are. People aren’t unmotivated; they often just lack clarity, belief, or momentum.
----more----
Key MomentsThe key moments in this episode are:
0:01:10 – Rethinking success: pressure, comparison, and hidden cost
0:03:58 – Adrian Kelly’s journey: from law to performance psychology
0:08:15 – Why success fascinates us (and why we rarely question it)
0:09:11 – The illusion of success and the “I’ll be happy tomorrow” trap
0:10:45 – The Success Complex: blind spots and self-sabotage
0:13:07 – Anchor bias: how our environment limits our thinking
0:15:30 – Reflection as the missing link in performance improvement
0:16:24 – The Top Gun story: deliberate practice in action
0:22:42 – When success becomes a limiter: confirmation bias and stagnation
0:27:17 – The myth of unmotivated people and the law of small wins
0:29:35 – Motivation, alignment, and the role of leaders
0:37:30 – Building systems for success: making good habits easier
0:39:19 – Redefining happiness: hedonic vs eudaimonic success
0:41:44 – Sticky Notes: progress, consistency, and long-term thinking
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Adrian Kelly on LinkedIn hereFind the Ask More website here----more----Full Episode TranscriptGet the full transcript of the episode here
Why does employee engagement still feel so hard?
Despite decades of focus, surveys, and initiatives, the data tells us something uncomfortable: engagement isn’t improving. In fact, in many places, it’s getting worse. So what are we missing?
In this episode, Andy Goram is joined by Tom Krieglstein, creator of Dance Floor Theory. A brilliantly simple, yet deeply insightful way of understanding how people actually engage at work.
Tom’s model reframes engagement as something fundamentally human. Not a metric to track, or a programme to roll out, but a dynamic social experience. One where people exist at different levels of engagement, just like a dance floor. And where leaders need to meet them where they are, not where they wish they were.
From tackling disengaged “Negative Nellies” to creating momentum through connection, Tom shares practical, actionable ways to build workplaces people actually want to be part of.
If you’ve ever wondered why engagement feels so complex and how to make it simpler, more human, and more effective, this conversation is for you.
----more----
Key Takeaways* Engagement isn’t broken. Our approach to it is. Too many organisations treat engagement as a system or survey, rather than a human experience. * Connection is the real driver of engagement. We are biologically wired for connection and workplaces often ignore that fundamental truth. * People engage at different levels. Like a dance floor, some are in the middle, some on the edge — and each requires a different approach. * Great leaders meet people where they are. You can’t force engagement. You build it step-by-step, understanding what each person needs next.
----more----
Key MomentsThe key moments in this episode are:
0:01:11 – Why employee engagement still isn’t improving
0:03:00 – Meet Tom Krieglstein and the power of connection
0:08:44 – More friends equals more fun: the social truth of engagement
0:11:00 – The uncomfortable data behind disengagement
0:14:50 – The decline of community and its impact on work
0:16:52 – What great workplace cultures actually feel like
0:25:31 – Introducing Dance Floor Theory
0:27:27 – The six levels of engagement explained
0:28:24 – Dealing with disengagement: Negative Nellies
0:31:16 – Hiring for contribution vs competency
0:35:57 – The role of energy, momentum and leadership influence
0:37:34 – What each engagement level is really thinking
0:39:08 – How to engage each level effectively
0:44:46 – Tom’s three Sticky Notes for better engagement
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Tom Krieglstein on LinkedIn hereFollow Tom on YouTube hereFollow Tom on Instagram hereFind the SwiftKick website here----more----Full Episode TranscriptGet the full transcript of the episode here
What does global leadership really mean?
Is it simply about managing teams in different countries? Or is it something deeper; the ability to understand cultural nuance, adapt communication, and create an environment where people from very different contexts can contribute their best work?
In this episode of Sticky From The Inside, Andy Goram speaks with global leadership coach Crispin Thompson, founder of The Leadership Studio. With more than 25 years of experience working in multinational organisations, Crispin shares what it really takes to lead effectively across cultures, time zones, and languages.
From avoiding the tokenism trap in global teams to understanding why communication can easily be misinterpreted across cultures, this conversation explores the hidden complexities of leading internationally.
Crispin explains why global leadership always starts with listening, how cultural intelligence helps leaders navigate nuance, and why the best leaders focus on creating environments where every voice genuinely matters.
If your teams span borders, languages, and cultures, this episode offers practical insights into how leadership can truly travel.
----more----
Key Takeaways* Global leadership starts with listening. Leading across cultures requires curiosity and humility. Listening helps leaders understand what’s really happening inside teams and uncover barriers to honest feedback. * Tokenism damages trust and contribution. When people feel they’re included only for representation rather than merit, confidence and engagement disappear. Global leaders must ensure every voice genuinely matters. * Communication across cultures needs intention. Even when teams share the same language, tone, nuance, and phrasing can create misunderstanding. Leaders must clarify intent and encourage dialogue. * Cultural intelligence unlocks performance. Understanding local context, culture, history, and working norms helps leaders build stronger relationships and align global teams effectively.
----more----
Key MomentsThe key moments in this episode are:
0:01:10 – What does global leadership really mean?
0:03:46 – Crispin Thompson’s multinational leadership journey
0:08:14 – Why listening is the starting point for global leadership
0:09:52 – A leadership lesson from managing teams across Mexico and India
0:11:54 – Understanding the tokenism trap in global teams
0:16:00 – Bringing distributed teams together around decisions
0:23:06 – Why global leadership amplifies normal leadership challenges
0:24:35 – Emotional intelligence when delivering tough messages
0:30:26 – The unseen effort behind leading global teams
0:31:35 – Cultural intelligence and understanding local context
0:43:04 – A leadership rule: praise goes down, blame goes up
0:45:22 – Crispin’s three Sticky Notes for global leaders
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Crispin Thompson on LinkedIn hereFind The Leadership Studio website here
----more----Full Episode TranscriptGet the full transcript of the episode here
We all get stuck. Even smart, capable, high-performing people.
Not because we lack ideas or intelligence, but because pressure narrows our thinking. When stress kicks in, our survival brain takes over. And while that part of the brain is brilliant at keeping us alive, it’s not always great at helping us succeed.
In this episode of Sticky From The Inside, Andy Goram sits down with Mitch Weisburgh, creator of the Mind Shifting method, to explore what really happens when we slip into reactive, limbic-mode thinking and how to deliberately move back into a calmer, more resourceful state.
Mitch breaks down the difference between the survival brain and the higher-order, prefrontal cortex. He explains why certainty can be a warning sign, how stress hormones shut down curiosity and empathy, and what we can do in the moment to shift from reaction to response.
This isn’t about mindset hacks. It’s about understanding your own operating system and learning how to stop your brain sabotaging your success.
If you care about personal growth, fulfilling work, and staying resourceful under pressure, this one’s for you.
----more----
Key Takeaways* Your brain defaults to survival. The limbic system reacts in milliseconds, often before logic gets a say. * Certainty can be a warning sign. When you’re absolutely sure of something, you may already be in survival mode. * The pause is powerful. Self-awareness, internal dialogue, and changing focus can help flush stress hormones and restore clarity. * Success requires shifting, not striving harder. Resourcefulness comes from accessing curiosity, empathy, and long-term alignment, not gripping tighter.
----more----
Key MomentsThe key moments in this episode are:
0:01:16 – Why smart people still get stuck
0:03:14 – Meet Mitch Weisburgh and the Mind Shifting mission
0:10:06 – Why resourcefulness, resilience and collaboration matter
0:15:59 – The survival brain vs the prefrontal cortex
0:19:35 – The decision is made before the logic arrives
0:20:24 – The crux of mind shifting explained
0:21:18 – From reaction to calmer, reasoned response
0:23:23 – The pause: breath, focus and resetting
0:26:54 – Using visualisation to get unstuck
0:38:09 – Working with triggering people
0:42:29 – Three Sticky Notes for staying resourceful
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Mitch Weisburgh on LinkedIn hereFind Mitch's Mind Shifting Blog hereFind Mitch's website here----more----Full Episode TranscriptGet the full transcript of the episode here
Did remote and hybrid working really break your culture, or did they simply expose what was already fragile?
In this episode, Andy Goram sits down with Ellie Holbert, founder of Impact Advisory Services, to challenge one of the most common narratives in modern leadership. When teams went remote or hybrid and performance dipped, trust wobbled and misunderstandings grew, many leaders blamed distance. But Ellie argues something far more uncomfortable: remote didn’t create dysfunction, it revealed it .
Together they explore the neuroscience of ambiguity, why unclear systems trigger threat responses in the brain, and how leaders often misinterpret perfectly human reactions as performance problems. You’ll hear why a lack of clarity around roles and “definition of done” drives behaviours that frustrate leaders and what to do instead .
Most powerfully, Ellie shares a case study where addressing simple team fundamentals transformed performance from a 2.4 to a 4.8 team health score in eight weeks, delivering zero regrettable turnover, a critical project six months early, and a 45x return on investment.
This isn’t an episode about remote versus office. It’s about clarity versus assumption. Systems versus personalities.
And leadership that unlocks value already sitting inside your team.
----more----
Key Takeaways* Remote and hybrid exposed fragile systems. Distance removed the informal cues that were masking ambiguity. * Ambiguity triggers threat, not laziness. Feedback-seeking behaviour is often a signal the system lacks clarity. * Clarity reduces friction and unlocks performance. Shared roles and a defined “definition of done” dramatically improve team effectiveness. * Fixing fundamentals delivers serious ROI. From 2.4 to 4.8 in eight weeks. $4.5 million of added value and a 45x return.
----more----
Key MomentsThe key moments in this episode are:
0:01:11 – Did Remote and Hybrid Break Culture?
0:06:04 – Remote Revealed Gaps That Were Already There
0:07:26 – Culture Is “How We Get Work Done Around Here”
0:08:06 – Why Hybrid and Remote Reduce Communication Signals
0:10:23 – The Neuroscience of Ambiguity and Threat
0:23:14 – When Ambiguity Drives Feedback-Seeking Behaviour
0:23:38 – The Power of a Shared Definition of Done
0:30:14 – A Team in Crisis: Starting at 2.4 Out of 5
0:32:15 – From 2.4 to 4.8: Unlocking Hybrid and Remote Team Performance
0:33:53 – The 45x Return on Clarity and Leadership
0:42:30 – Three Fundamentals for Stronger Hybrid Leadership
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Ellie Holbert on LinkedIn hereFind the team effectiveness assessment tool here----more----Full Episode TranscriptGet the full transcript of the episode here
Pressure at work feels higher than ever. Change is constant, expectations are relentless, and leaders are often told they simply need to be more “resilient”.
But what if resilience isn’t about coping, endurance, or pushing through at all?
In this episode of Sticky From The Inside, Andy Goram is joined by Russell Harvey, often known as "The Resilience Coach", to explore a far more human take on resilience. One that places leadership behaviour and the manager–employee relationship right at the centre of the conversation.
Russell reframes resilience as springing forward with learning, not bouncing back to how things used to be. Together, they unpack why people’s experience of pressure and change is shaped far less by big organisational strategies and far more by how their line manager shows up day-to-day.
They discuss what resilient leadership actually looks like in practice, why “shut up and move on” cultures are so damaging, and how optimism, grounded firmly in reality, can help people face difficult situations without pretending everything is fine.
If you care about performance, wellbeing, and creating workplaces where people can genuinely say “I’m okay”, this conversation is a powerful reminder that resilience starts with relationships.
----more----
Key Takeaways Resilience isn’t coping, it’s learning. Russell reframes resilience as springing forward with learning*, not enduring more or bouncing back to how things used to be.
* Leadership behaviour shapes resilience more than strategy. People experience pressure and change through how their manager shows up day-to-day, not through lofty organisational initiatives.
* Line managers aren't responsible for other people’s happiness, but they hugely influence it. An individual’s ability to say “I’m okay” at work is strongly shaped by the quality of their relationship with their manager.
* Optimism is a leadership skill, not forced positivity.
Grounded, realistic optimism helps people face hard truths without slipping into denial or despair.
----more----
Key MomentsThe key moments in this episode are:
0:01:16 – Pressure, burnout and why resilience gets misunderstood
0:02:57 – Why managers shape how work really feels
0:09:27 – Defining resilience as springing forward with learning
0:12:01 – The three things resilient leaders are responsible for
0:14:25 – The disproportionate power of the line manager relationship
0:18:00 – Optimism vs toxic positivity
0:22:43 – Recovery, resilience and the danger of “shut up and move on”
0:26:18 – How personal resilience gives leaders the confidence to challenge upwards
0:30:00 – Why resilience shouldn’t feel like ‘one more thing to do’
0:36:40 – How resilience builds the confidence to challenge unsustainable systems
0:41:45 – Sustainable work practices as a leadership responsibility
0:47:08 – Russell Harvey’s Sticky Notes
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Russell Harvey on LinkedIn hereFind the Russell's website here----more----Full Episode TranscriptGet the full transcript of the episode here
We all start life curious. Asking questions. Exploring. Wondering why.
Yet somewhere along the way — especially at work — curiosity can begin to fade. Not because we stop caring, but because we’re rewarded for certainty, speed, and having the answers.
In this episode of Sticky From The Inside, Andy Goram is joined by leadership strategist, researcher, and TEDx speaker Dr Debra Clary to explore why curiosity isn’t a “nice-to-have”, it’s a leadership superpower.
Drawing on decades of experience inside global organisations like Frito-Lay, Coca-Cola, Jack Daniel’s, and Humana, Debra shares why curiosity can be learned, measured, and deliberately strengthened. Together, they unpack how curiosity drives performance, engagement, trust, and better decision-making — and why leaders who stop asking questions often unintentionally shut others down.
They also explore Debra’s research-backed Curiosity Curve, the four drivers of optimal curiosity, and why curiosity matters even more in a fast-moving, AI-driven world.
If you care about building teams where people feel seen, heard, and able to contribute, this conversation will change how you think about leadership.
----more----
Key Takeaways* Curiosity is learned, not innate. Debra’s research shows curiosity can be developed, measured, and strengthened at every level. * Certainty kills contribution. When leaders prioritise speed and answers over questions, they unintentionally shut people down. * Great leaders play the long game. Asking questions builds confidence, capability, and future leaders — not just short-term efficiency. * Curiosity is a human advantage in the AI age. AI delivers answers; humans still need to ask the right questions and apply discernment.
----more----
Key MomentsThe key moments in this episode are:
01:11 – Why curiosity is natural — and why it matters at work
07:57 – “Can curiosity be learned?” The question that changed everything
10:54 – What an Italian train journey taught Debra about certainty
13:36 – “Curiosity killed the cat” — the part we all missed
17:41 – Why disengaged employees feel unseen and unheard
26:15 – The Curiosity Curve explained
34:30 – Why senior leaders score higher on curiosity
38:51 – Curiosity, AI, and discernment
42:49 – Debra’s 3 Sticky Notes for curious leadership
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dr Debra Clary on LinkedIn hereFollow Dr Debra Clary on Facebook hereFollow Dr Debra Clary on YouTube hereFind the Dr Debra Clary's website hereFind The Curiosity Curve here----more----Full Episode TranscriptGet the full transcript of the episode here
Leadership training is rarely short on inspiration, but it’s often short on impact.
In this episode of Sticky From The Inside, Andy Goram is joined by Dr Jenn Yugo, Managing Director of Corvirtus and an industrial–organisational psychologist, to explore why so much leadership training fails to create lasting behaviour change.
Jenn explains that the problem isn’t motivation, effort, or even the quality of the training itself. It’s that organisations treat behaviour change as a one-off learning event rather than a system supported by environment, habits, identity and social reinforcement.
Together, Andy and Jenn unpack what the science of behaviour change actually tells us, from the forgetting curve and feedback loops, to the powerful role of values, authenticity and team involvement. This conversation challenges the idea that leaders need to “do more”, and instead reframes leadership growth as doing things differently, consistently, and together.
If you’ve ever wondered why great leadership intentions fade once people return to the day job, this episode offers a grounded, human, and evidence-based answer.
----more----
Key Takeaways* One-off learning moments aren’t enough. The forgetting curve shows how quickly knowledge fades without reinforcement. * Leadership training isn’t a motivation problem, it’s a behaviour change problem. Jenn reframes development as sustained behavioural shift, not information intake. * Environment beats willpower. Feedback loops, systems and social support matter more than personal discipline. * Lasting change is social, not solo. Leaders who involve their teams in their development see far greater impact over time.
----more----
Key MomentsThe key moments in this episode are:
01:11 – Why Leadership Training Creates Energy but Rarely Lasts
03:52 – Introducing Jenn Yugo and Her Work in Behavioural Psychology
06:20 – Moving from Academia to Business: Applying Behavioural Science at Work
09:15 – Leadership Development as a Behaviour Change Challenge
13:10 – The Science Behind Why Training Is Quickly Forgotten
16:40 – Why Leaders Blame Themselves When Change Doesn’t Stick
20:05 – The Role of Environment, Feedback Loops and Daily Systems
24:10 – Values, Identity and Authenticity in Leadership Behaviour Change
28:40 – Involving Teams in Leadership Development to Reinforce Change
32:55 – Open Learning, Peer Connection and Cross-Organisational Insight
37:15 – Designing Leadership Development as a Journey, Not an Event
42:10 – Sustaining Behaviour Change Through Habits, Nudges and Measurement
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dr Jenn Yugo on LinkedIn hereFind the Corvirtus website here----more----Full Episode TranscriptGet the full transcript of the episode here
What if the real reason we’re overwhelmed isn’t the volume of work we’re facing — but the fact we’ve lost sight of what really matters?
In this episode of Sticky From The Inside, Andy is joined by coach, author and founder of On The Up Consulting, Julia Wolfendale, to explore the rising tide of overwhelm affecting leaders, teams and everyday life. Julia has coached hundreds of leaders, and her book Five Ways to Focus feels more relevant than ever in a world that’s always on, overstimulated, and full of competing demands.
Together they unpack why overwhelm hits even the most capable people, how fear quietly drives busyness, and why we often underestimate our capacity while overestimating the workload ahead of us. Julia introduces her powerful Five Motivational Drivers: freedom, fulfilment, fellowship, finance and kudos; a simple lens that helps people understand what they’re really seeking, and what they should prioritise next.
If you’re feeling stretched, stuck or fizzing with that nervous-system overload Julia describes, this conversation offers a calm, practical reset. Five ideas. Five drivers. And a way of getting life and leadership back on the up.
----more----
Key Takeaways* Overwhelm is less about volume and more about clarity. People often know what needs doing but lack the focus to start. Overwhelm grows when we lose sight of our capacity and what truly matters. * Fear quietly drives busyness and self-worth gets tied to doing. Julia highlights how fear-based behaviour makes people equate being busy with being valuable, trapping them in cycles of overwork. * The Five Motivational Drivers help us re-centre our priorities. Freedom, fulfilment, fellowship, finance and kudos offer a simple way to understand what you’re really seeking and why certain tasks feel heavy or draining. * Time expands when we regain perspective and shrinks when overwhelmed. Julia’s Five Time Frames tool (2 hours, 24 hours, week, month, 3 months) helps recalibrate our sense of time and focus on what’s actually achievable.
----more----
Key MomentsThe key moments in this episode are:
1:10 – Setting the Scene: Why Overwhelm Is Everywhere Today
3:53 – Meet Julia Wolfendale & Her Mission to Tackle Overwhelm
5:18 – The Overstimulated, Always-On World We’re Struggling to Navigate
8:28 – What Overwhelm Really Feels Like: Capacity, Volume & Nervous-System Load
11:39 – Fear, Busyness and the Self-Worth Trap
15:02 – Introducing the Five Motivational Drivers
20:59 – When Intentions Don’t Match Behaviour: Freedom vs Control
24:23 – How Overwhelm Warps Our Sense of Time
27:29 – Scheduling Everything: A Practical Way to Regain Focus
29:03 – Ideas vs Actions: The Two-List Clarity Tool
33:00 – Momentum, Micro-Actions and the Power of Breaking Things Down
43:59 – Julia’s Three Sticky Notes for Beating Overwhelm
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Julia Wolfendale on LinkedIn hereFind the On The Up Consulting website here----more----Full Episode TranscriptGet the full transcript of the episode here
Looking back over the past year, you might be struck by the sheer volume of stories about hybrid working, burnout, trust, AI and economic pressure. But when you step back and consider them together, a much clearer picture emerges. One that reveals the deeper forces shaping how people feel about work, and what leaders will need to pay attention to in 2026.
In this special solo episode of Sticky From The Inside, Andy Goram explores the underlying currents that sit beneath the headlines. Yes, we talk about return-to-office tensions, the rise in burnout, and AI’s quiet spread across workplaces. But these aren’t isolated issues. They’re connected, and they’re telling us something important about the state of work today.
Drawing on a year of cultural insights, research and real-world observations, Andy introduces five forces he believes will shape engagement, culture and leadership in the year ahead. From the growing urgency around work design, to the shift from engagement as feedback to engagement as shared power, to the rising importance of trust, human-fluent AI leadership, and belonging as a stabilising force.
If you’re leading people, shaping culture, or simply trying to make work a healthier, more human experience, this episode offers a grounded and connected view of what’s really happening and why leaders can’t afford to think about these forces in isolation.
----more----
Key Takeaways* Work Design becomes a core leadership discipline. Sustainable performance will depend less on location and more on designing work that people can realistically deliver without burning out. * Engagement shifts from measuring feelings to sharing power. People want influence, not just surveys. Organisations that involve employees meaningfully will see stronger commitment and trust. * Trust becomes the currency of effective leadership. In an environment of economic squeeze and organisational change, trust is fragile — and leaders will need to earn it through clarity, consistency and honesty. * Leaders must be both AI-literate and human-fluent. AI is entering the workplace faster than governance can keep up. The leaders who succeed will understand technology and know how to support people through it. * Belonging and psychological safety become strategic stabilisers. In pressured systems, belonging is not a soft concept, it’s the foundation for resilience, creativity and high performance.
----more----
Key MomentsThe key moments in this episode are:
0:01:13 – Looking back to understand the year ahead
0:02:04 – Why the headlines don’t tell the full story
0:03:01 – The workplace stories shaping today’s backdrop
0:06:17 – Engagement falls, burnout rises, and tolerance shifts
0:09:24 – Trust under pressure and the rise of employee voice
0:12:56 – AI adoption grows from the bottom up
0:16:09 – Economic pressures and their cultural impact
0:21:10 – Introducing the five forces shaping 2026
0:21:23 – Force One: Work design steps into the spotlight
0:22:30 – Forces Two to Five: Power, trust, AI and belonging
0:27:07 – A challenge for leaders in the year ahead
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksGallup State of the Global Workforce hereRead Inspiring Workplaces' take on the survey hereRead The Autonomy Institute's piece on the 4-Day Week hereRead The Guardian's piece on the 4-Day Week hereRead Microsoft's view on AI at work hereRead Peoplescout.com's article on Mental Health at work here----more----Full Episode TranscriptGet the full transcript of the episode here
In a world where AI can write, speak and even imagine on our behalf, what does it really mean to understand human stories?
In this episode, Andy Goram is joined by James Warren, founder and CEO of Share More Stories and the team behind SEEQ, a platform that helps organisations read, interpret and quantify the emotional depth inside customer and employee experiences.
James argues that stories aren’t just communication, they’re how we form relationships, build community and create meaning. They’re emotional code. And if leaders can learn to listen properly, stories reveal the truth people often can’t or won’t put in a survey.
Together, Andy and James explore how AI can help leaders understand thousands of stories at scale without replacing or sanitising the human heart behind them. They get into the nuance of emotional data, connection, belonging, trust and the danger of letting machines fabricate “ideal employees” through synthetic responses.
It’s a conversation about preserving humanity in an increasingly machine-shaped world and why the future belongs to leaders who combine technology with vulnerability, deep listening and genuine openness to the stories their people share.
----more----
Key Takeaways* Stories reveal emotional truth leaders can’t get from surveys. Stories contain emotional “code” that shows what people value, fear and hope for. * Connection creates a shared “we”, the foundation of real change. Without connection, organisational change becomes something leaders do to people, not with them. * AI can scale human understanding, but it must not replace humans. SEEQ helps reveal emotion in stories at scale, but synthetic data crosses an ethical line. * Human nuance matters more than ever in an AI-shaped future. Imperfection, emotion and authenticity are trust signals machines can’t replicate.
----more----
Key MomentsThe key moments in this episode are:
0:01:26 – Stories in a machine-shaped world
0:03:39 – Meet James Warren
0:05:16 – Why stories explain the “why” behind experiences
0:06:06 – Storytelling as human survival & connection
0:08:14 – Humanity, belonging and collective wisdom
0:11:59 – Navigating change with empathy and clarity
0:18:24 – Connection and the power of “We”
0:19:49 – SEEQ and quantifying emotional data
0:32:59 – The meaning layer: why emotion matters
0:34:24 – Imperfection, realism and trust
0:41:52 – AI, nuance and future guardrails
0:44:15 – Synthetic data and ethical boundaries
0:46:42 – James’s 3 Sticky Notes of advice
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow James Warren on LinkedIn hereFind the Share More Stories website here----more----Full Episode TranscriptGet the full transcript of the episode here
When you’ve lived through Hollywood blockbusters and Silicon Valley start-ups, you collect a few lessons about focus, fear and meaning.
In this episode, Andy Goram talks with Steven Puri, founder of The Sukha Company, about the link between creativity, purpose and deep work. Steven’s career has spanned DreamWorks, Fox and tech ventures — but today his focus is on something subtler: helping people find ease and meaning in what they do.
This conversation isn’t about hacks or hustle. It’s about what really drives us — why we work, how fear holds us back, and how we can find the calm, creative flow that comes when purpose and focus align.
Warm, honest and deeply human, it’s an episode about living — and working — with Sukha.
----more----
Key Takeaways Purpose gives depth to performance. Before chasing productivity, ask why* you want to perform. Meaning drives mastery. * Leadership is about drawing out greatness. Managers track tasks; leaders help people shine. * Fear blocks flow. Psychological safety frees creativity and purpose. * Sukha means alignment, not effort. Ease and joy appear when you’re doing the work you’re meant to do.
----more----
Key MomentsThe key moments in this episode are:
0:01:17 – Purpose, Fear and Flow: An Unplanned Conversation
0:05:01 – The Story Behind The Sukha Company
0:08:25 – The Customer Who Defined Sukha
0:14:45 – Leadership and Drawing Out Greatness
0:17:48 – Fear, Failure and the Role of Psychological Safety
0:21:09 – Lessons from Spielberg: The Best Idea Wins
0:25:01 – Meaning, Emotion and Purposeful Work
0:33:12 – Living with Intention, Flow and Focus
0:44:55 – Steven’s Three Sticky Notes of Advice
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Steven Puri on LinkedIn hereFind the Sukah Company website here----more----Full Episode TranscriptGet the full transcript of the episode here
From a bamboo house in rural Indonesia to the boardrooms of Asia, Dona Amelia’s journey is nothing short of extraordinary. Now an international keynote speaker, Harvard-trained leadership specialist, and co-founder of EGN Singapore, Indonesia and Malaysia, she brings a rare blend of performance, psychology, and purpose to the way she helps leaders grow.
In this episode, Dona joins Andy Goram to explore holistic purpose-driven leadership — a style that balances high performance with humanity. She shares how her early life shaped her belief in service, generosity, and resilience, and how those lessons now inform her work helping senior leaders stay authentic, grounded, and connected — even in high-pressure, high-stakes environments.
Dona also explains her own DONA Framework, which blends Purpose, Presence, People, and Performance, and the role of vulnerability in transforming leadership cultures from the inside out.
It’s an inspiring reminder that great leadership isn’t just about what you achieve — it’s about who you are while achieving it.
----more----
Key Takeaways* Leadership starts with purpose. Dona’s journey shows that clarity of purpose gives strength and direction in every challenge. * Serve before you lead. True leadership is about helping others succeed — not just performing well yourself. * Vulnerability is strength. Being open about struggle builds trust and invites authenticity in others. * Presence and people go hand in hand. Balancing focus on performance with genuine care for people creates lasting success.
----more----
Key MomentsThe key moments in this episode are:
0:01:10 – From Bamboo House to Boardroom: Meet Dona Amelia
0:03:37 – Early Lessons in Purpose, Resilience and Service
0:10:27 – What Childhood Taught Her About Giving and Gratitude
0:15:07 – The Entertainment Years: Learning Performance and Presence
0:22:30 – Pivoting from Stage to Leadership Coaching
0:34:29 – The D.O.N.A. Framework (Dreams, Opportunity, Never give up, Action).
0:37:31 – “4P+E” (Pray/centre, Prepare, Practice, Perform + Evaluate) & “action 200%”.
0:40:02 – What holistic leadership looks like in practice
0:46:09 – Balancing people care and KPIs: why performance follows wellbeing.
0:47:42 – Dona’s 3 Sticky Notes of Advice
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dona Amelia on LinkedIn hereFollow Dona Amelia on Instagram hereFollow Dona Amelia on Facebook here hereFind the EGN website here----more----Full Episode TranscriptGet the full transcript of the episode here
Change is rarely just a rational process — it’s an emotional journey.
In this episode of Sticky From The Inside, I’m joined by John Fisher, business psychologist, constructivist thinker, and creator of the Fisher Change Curve. His model goes beyond the Kubler-Ross grief curve to capture the messy, shifting emotions people actually experience during change, from anxiety and fear, to guilt, confusion, and eventual acceptance.
We explore why organisations so often mishandle change, the crucial difference between self-initiated and imposed change, and the role of emotional triggers like SCARF. John also shares practical ways leaders can support their teams and themselves through uncertainty, plus his three Sticky Notes of advice for navigating change with confidence and compassion.
----more----
Key Takeaways* Change is emotional, not just rational. People experience fear, guilt, and confusion — not just a neat process plan. * Kubler-Ross isn’t enough. Grief stages don’t capture the nuance of organisational or self-initiated change. * Small wins create momentum. Celebrating quick wins helps rebuild confidence and reduces resistance. * Leaders must engage with honesty. Open conversations, empathy, and clarity move teams from compliance to commitment.
----more----
Key MomentsThe key moments in this episode are:
0:01:10 – Why change is never just a process problem
0:05:57 – Meet John Fisher: from radar systems to psychology
0:08:22 – Why the emotional side of change matters
0:11:35 – Constructivism and interpretation in change
0:14:22 – Do we treat change differently at work than in life?
0:17:05 – Self-initiated vs imposed change: why control matters
0:21:09 – Why Kubler-Ross isn’t enough for organisational change
0:24:03 – Introducing the Fisher Change Curve
0:27:58 – Stages of the curve: from anxiety to acceptance
0:34:53 – Quick wins, small steps, and sustainable change
0:36:39 – SCARF triggers and why leaders misjudge readiness
0:41:36 – Practical advice: honesty, engagement, and WIIFM
0:45:28 – John’s three Sticky Notes of advice
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow John Fisher on LinkedIn hereFind the C2D website here ----more----Full Episode TranscriptGet the full transcript of the episode here
Imagine walking into a locker room just moments after a crushing defeat. Players are angry, deflated, maybe even in tears — and then a sideline reporter steps up and asks the question nobody wants to hear.
That’s where Emmy Award-winning sports broadcaster and communications coach Jen Mueller thrives. With 25 years in Sports Journalism, covering high profile sports teams such as the Seattle Seahawks and Mariners, and as founder of Talk Sporty to Me, Jen has mastered the art of having tough conversations under pressure.
In this episode of Sticky From The Inside, Jen reveals what leaders can learn from the sports world about facing into tough conversations with clarity, honesty, and respect. From avoiding false praise to creating psychological safety, she shares practical tools to help managers and teams tackle difficult moments without damaging trust.
----more----
Key Takeaways* Avoidance erodes trust. Not having tough conversations leaves people guessing — and usually assuming the worst. * Be honest with praise. Empty compliments damage credibility; accurate feedback builds respect. * Clarity reduces fear. Preparation and specific goals make difficult conversations easier and more effective. * Respect the person. Tough moments handled with care can strengthen relationships, not break them.
----more----
Key MomentsThe key moments in this episode are:
0:01:10 – Why tough conversations matter more than ever in leadership
0:02:43 – Meet Jen Mueller: Emmy-winning sports journalist and communications coach
0:05:19 – From the side lines to the office: lessons from 25 years in sport
0:09:27 – Why leaders avoid tough conversations (and the cost of silence)
0:15:04 – The danger of false praise and how it kills credibility
0:21:14 – “If you’re not willing to have that conversation, you lose trust”
0:26:41 – Clarity, preparation, and why leaders shouldn’t “wing it”
0:32:38 – Respect, emotions, and reading the room under pressure
0:38:16 – Turning tough conversations into relationship-building moments
0:43:55 – Jen’s three Sticky Notes of advice
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Jen Mueller on LinkedIn hereFollow Jen Mueller on Instagram hereFollow Jen Mueller on X here hereFind the "Talk Sporty To Me" website here----more----Full Episode TranscriptGet the full transcript of the episode here
Empathy is often described as a “soft skill” — something nice to have, but not essential for business. But what if we’ve been thinking about it all wrong?
In this episode of Sticky From The Inside, I’m joined by Dr. Melissa Robinson-Winemiller — TEDx speaker, executive coach, host of The Empathic Leader podcast, and author of The Empathic Leader: How EQ via Empathy Transforms Leadership for Better Profit, Productivity, and Innovation.
Melissa introduces the idea of practical empathy — empathy as a skill you can develop, measure, and apply every day. We explore why empathy starts at home with self-empathy, the leadership keystone. She explains how reflection and awareness drive better leadership decisions, and why empathy and judgment cannot exist in the same space. Along the way, Melissa shares personal stories, research insights, and practical steps leaders can use to build cultures that are more innovative, more productive, and more human.
----more----
Key Takeaways* Self-empathy is the keystone. Leaders can’t show empathy for others if they don’t first understand and connect with themselves. * Reflection builds awareness. Daily self-reflection and awareness of impact create the foundation for better decisions and relationships. * Empathy is a skill, not fluff. Practical empathy is skills-based, data-driven, and outcomes-oriented — not just “being nice.” * Empathy and judgment can’t coexist. Removing judgement opens the door for leaders to grow, connect, and build trust.
----more----
Key MomentsThe key moments in this episode are:
0:01:10 – Why empathy matters more than ever in leadership
0:02:45 – Meet Dr. Melissa Robinson-Winemiller: researcher, coach, author
0:05:26 – A career unravelled: when organisations show no empathy
0:07:05 – What Melissa means by “practical empathy”
0:09:43 – Can empathy be learned, or is it innate?
0:12:30 – Defining self-empathy: the leadership keystone
0:16:27 – The role of judgment and why it blocks empathy
0:22:09 – The path to building self-empathy: reflection, awareness, empathy
0:30:28 – How self-empathy leads to corrective action and growth
0:36:38 – Performative empathy: why saying it isn’t enough
0:41:56 – The business case: empathy’s impact on profit, productivity, and innovation
0:45:51 – Melissa’s three Sticky Notes of advice
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dr. Melissa Robinson-Winemiller on LinkedIn hereFind the EQ via Empathy website hereListen to The Empathic Leader Podcast hereGet "The Empathic Leader" book here----more----Full Episode TranscriptGet the full transcript of the episode here
Strong business relationships don’t happen by accident — they’re built with intention, consistency, and genuine care. In this episode of Sticky From The Inside, I’m joined by Brad Englert, business advisor, former CIO at the University of Texas, and author of Spheres of Influence: How to Create and Nurture High-Quality Connections.
Brad shares the three keys to build strong business relationships that last. Drawing on decades of leadership experience and client work, he explains how these principles work in practice and why so many leaders unintentionally undermine their relationships by skipping them.
We explore real-world stories of trust, missteps, and turning points — from leading complex change to creating partnerships that stand the test of time. Whether you’re managing stakeholders, working with clients, or leading a team, Brad’s approach will help you build stronger, more mutually beneficial relationships that drive results.
----more----
Key Takeaways* Relationships need intention. Strong partnerships aren’t built on chance — they’re created with purpose and consistency. * Know their goals. Understanding someone’s aspirations is the first step to earning trust and creating value. * Set clear expectations. Misunderstandings shrink when everyone knows what’s expected from the start. * Care about their success. Genuine care turns transactions into long-term, mutually beneficial relationships.
----more----
Key MomentsThe key moments in this episode are:
0:01:10 – Welcome and why relationships matter now
0:03:25 – Meet Brad Englert: advisor, former CIO, author of Spheres of Influence
0:04:08 – From CIO to advisor: lessons that shaped Brad’s approach
0:09:40 – Partnerships and trust: the foundation of strong relationships
0:15:38 – When ‘selling’ erodes trust (and what to do instead)
0:19:38 – Building relationships with intention inside complex organisations
0:26:04 – A simple system to stay connected and build strong business relationships
0:33:25 – Where to start when you’re early in your career or lack influence
0:35:32 – When relationships go wrong: how to reset and repair
0:49:25 – Brad's 3 Sticky Notes of advice
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Brad Englert on LinkedIn hereFind the 3 offers on Brad's website here----more----Full Episode TranscriptGet the full transcript of the episode here
In this episode of Sticky From The Inside, I speak with Dr. Jo Burrell, Chartered Psychologist, Co-Founder of Ultimate Resilience, and named on HR Magazine’s “HR Most Influential Thinker” list. Jo has just completed a survey of nearly 1,500 HR practitioners — and the findings are a wake-up call for organisations everywhere.
The results? High levels of stress, exhaustion, and burnout across HR teams. These are the very people responsible for safeguarding the physical and mental health of the workforce — yet many are running on empty themselves.
We explore why HR’s wellbeing is a business-critical issue, the case for HR Supervision, the stigma around showing emotion at work, and how leaders can build psychologically safe workplaces for all.
----more----
Key Takeaways* HR is in crisis. Jo’s survey of nearly 1,500 HR practitioners reveals widespread stress, burnout, and exhaustion. * When HR suffers, so does everyone else. The wellbeing of HR teams underpins the success of all workplace wellbeing strategies. * Supervision is a lifeline. HR Supervision offers a safe space to protect and strengthen those responsible for supporting others. * Emotion isn’t weakness. Tackling the stigma around showing emotion is key to building psychologically safe workplaces.
----more----
Key MomentsThe key moments in this episode are:
0:01:10 – HR Crisis Behind Workplace Wellbeing
0:03:44 – Meet Dr. Jo Burrell and today’s focus on HR wellbeing
0:04:15 – Jo’s background and the work of Ultimate Resilience
0:08:25 – The Rachel Reeves moment: why visible emotion hit a nerve
0:11:55 – Why emotion gets judged at work (and what that does to trust)
0:20:16 – Survey spotlight: HR practitioners on stress and wellbeing
0:21:17 – Burnout and anxiety rates vs the general population
0:30:33 – What is HR Supervision? Scope, purpose, and value
0:33:32 – How supervision strengthens HR decision‑making and wellbeing
0:49:25 – Jo's 3 Sticky Notes of advice
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dr. Jo Burrell on LinkedIn hereFind the Ultimate Resilience website here----more----Full Episode TranscriptGet the full transcript of the episode here
What if the reason someone has struggled at work for years isn’t down to effort, ability, or attitude…
…but because they’ve unknowingly been navigating the world with a neurodivergent brain?
In this deeply honest and emotional conversation, I’m joined by Chris Hood from Neurobridge, who shares his personal experience of receiving an ADHD diagnosis in adulthood — and everything that came after.
We talk openly about the emotional fallout: the initial relief of finally having an explanation, and the overwhelming grief, shame and identity confusion that followed. Chris shares what it feels like to realise you’ve been masking your true self for years and how difficult (and beautiful) the journey back to yourself can be.
But this episode isn’t just about the individual experience. It’s also about what managers, leaders and organisations need to do differently to support neurodivergent colleagues, and why the typical “tick-box” approach to inclusion just doesn’t cut it.
Whether you're neurodivergent, a manager of people, or someone who simply wants to build a more human workplace, this conversation is full of insight, heart, and practical takeaways.
----more----
Key Takeaways* Diagnosis doesn’t bring instant clarity. It often opens the floodgates to grief, confusion, and decades of questions. * Masking is survival. Many neurodivergent people spend years shaping themselves to fit in, often at the expense of their identity. * Managers must lead with curiosity. Support isn’t just legal compliance; it’s about empathy, observation, and building trust. * Workplaces thrive when inclusion is real. When people feel safe enough to be themselves, performance and wellbeing soar.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – What if ‘poor performance’ is actually undiagnosed neurodivergence?
0:03:52 – Meet Chris Hood: From ADHD diagnosis to championing neuro-inclusion
0:07:21 – What ADHD really feels like, and how diagnosis lifts the fog
0:14:41 – The grief and shame of late diagnosis: “I didn’t know who I was”
0:22:43 – Where shame begins: Abandoning yourself to fit in
0:27:49 – Unmasking isn’t instant — it’s a journey back to yourself
0:33:33 – What real support looks like (and why legal compliance isn’t enough)
0:38:10 – “What support do you need?” is the wrong question — here’s what to ask instead
0:42:21 – Chris’s 3 tips for supporting late-diagnosed team members
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Chris Hood on LinkedIn hereFind the Neurobridge website here----more----Full Episode TranscriptGet the full transcript of the episode here
In this powerful episode, Greg Morley—global DEI leader and author of Bond: Belonging and the Keys to Inclusion & Connection—joins Andy to explore what it really takes to foster belonging in the workplace. Together they unpack:
- The difference between belonging (how we feel) and bonding (what we do).
- Why inclusion requires intentional action, not just good vibes or policies.
- How Greg’s global experience across 80+ countries shaped his belief in curiosity as a leadership superpower.
- What happens when we honour intent, not just punish mistakes.
- And why real inclusion lives in the middle ground—not the extremes.
If you’ve ever felt stuck in the performative DEI conversation or worried about “saying the wrong thing,” this is a must-listen. Practical, warm, and full of insight.
----more----
Key Takeaways* Belonging is a feeling; bonding is a choice. One makes people feel included. The other drives commitment and performance. * Inclusion is built through micro-behaviours. It’s not a programme—it’s what leaders say and do every day, especially when no one’s watching. * Curiosity is an underrated superpower. It builds bridges, sparks self-worth, and disarms fear—especially in tough conversations. * We must reclaim the middle ground. Honouring good intent while correcting mistakes makes inclusion sustainable—not performative or punitive.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – Why Inclusion Feels Under Attack in 2025
0:04:14 – Greg Morley’s Global DEI Journey
0:13:09 – The Critical Difference Between Belonging and Bonding
0:16:19 – Why Inclusion Isn’t a Perk—It’s a Performance Strategy
0:19:10 – Curiosity, Culture, and Conversations That Matter
0:30:32 – Making Mistakes, Owning Them, and Moving On
0:36:05 – Allyship, Advocacy, and Action in the Workplace
0:38:01 – Why DEI’s Middle Ground Is Where Progress Lives
0:42:32 – Greg’s 3 Sticky Notes on Inclusive Leadership
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Greg Morley on LinkedIn hereFind Greg's website hereGet the book: BOND here ----more----Full Episode TranscriptGet the full transcript of the episode here
Can storytelling really transform the way we lead, connect, and communicate at work?
In this episode, I’m joined by TEDx speaker, trauma-informed coach, and author of Meerbott’s Fables, Kelly Meerbott. Inspired by none other than Dr. Seuss, Kelly’s tales aren’t just for bedtime—they’re changing how leaders talk about tough topics like psychological safety, DEI, burnout, and inclusion.
We unpack why storytelling hits so differently today, how it can cut through corporate noise, and why the ability to connect emotionally might just be the most underrated leadership skill of all.
Whether you’re a CEO or a storyteller-in-waiting remember, if they're not moved, they won't move.
----more----
Key Takeaways* If they're not moved, they won’t move – Leadership communication needs emotion, not just information. * Stories break down resistance – Fables connect with people across neurotypes, roles, and belief systems. * Say less, mean more – Jargon kills clarity. Simplicity and humanity create impact. * Use story to spark discussion, not silence it – Good stories open space for reflection, disagreement, and growth.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – The problems with communication today
0:04:00 – Who is Kelly Meerbott? The Coach, the Catalyst & the Fables
0:05:30 – Animal Wisdom, Pablo Escobar the Cat & Storytelling with Heart
0:10:30 – From Seuss to Boardrooms: Why Simplicity & Rhythm Work
0:14:00 – The Power of Emotional Access & Unexpected Praise
0:17:30 – Humour, Humanity & Making Generational Gaps Melt
0:21:00 – Neurodiversity, Sales, and the Once Upon A Time Effect
0:23:30 – Meet the Unicorn: Fables as Real-Life Composite Stories
0:26:00 – Why Storytelling Beats Slide Decks for Lasting Learning
0:30:00 – Fear, Algorithms & Why Polarisation Silences Discourse
0:34:00 – Volume Two Sneak Peek: Meerkats, Mockingbirds & Zebras
0:42:00 – Sticky Notes: Kelly’s 3-Point Advice for Better Storytelling
0:45:00 – Final Thoughts, Contact Details & Goodbye
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Kelly Meerbott on LinkedIn hereFind Kelly's website here----more----Full Episode TranscriptGet the full transcript of the episode here
What if your team’s biggest performance blocker wasn’t capability—but silence?
In this episode, I’m joined by psychological safety expert Gary Keogh to unpack why so many people still don’t feel safe to speak up at work—and how most leaders are blind to it. We explore what psychological safety really is (and isn’t), why two in five people still hold back, and why 70% of leaders think their teams feel safer than they actually do.
Gary shares practical insights into the four domains of psychological safety, the impact of accurately measuring it, and the powerful shifts he sees during the breakthrough sessions he runs with teams. We also flip the usual doom-and-gloom narrative, highlighting positive examples like Netflix’s “farming for dissent” approach.
If you want to build a high-trust, high-performance culture—this is where it starts.
----more----
Key Takeaways* Silence is the hidden killer of performance: Two in five employees hold back ideas or concerns due to fear, costing organisations innovation, speed, and trust. * Psychological safety isn’t about comfort, it’s about candour: It’s not about being “nice.” It’s about creating space for honest, respectful challenge without fear of reprisal. * There are 4 domains of Psychological Safety: Willingness to help, inclusion & belonging, attitude to risk & failure, and open conversations. * Stop guessing. Start measuring: A 3-minute survey can uncover the truth, spark the right conversations, and drive lasting behaviour change.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – Why silence still rules too many workplaces
0:04:00 – Gary’s purpose: Unlocking and igniting potential
0:06:40 – What makes people hold back and what leaders miss
0:09:10 – What psychological safety is (and isn’t)
0:13:55 – The four domains of psychological safety
0:17:45 – Real breakthroughs from team sessions
0:22:40 – Why safety must be a group phenomenon
0:26:20 – Netflix's “informed captain” & farming for dissent
0:30:10 – How to handle challenge and feedback the right way
0:34:30 – Data sparks conversation and change
0:40:20 – What sustained impact really looks like
0:42:55 – Gary’s 3 Sticky Notes for building psychological safety
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Gary Keogh on LinkedIn hereFind Gary's website here----more----Full Episode TranscriptGet the full transcript of the episode here
Ever wondered why workplace conflict often persists despite numerous policies and rules? Maria Arpa, an expert in compassionate communication, shares how embracing heart-centred, human-focused dialogue can transform workplace relationships, enhance trust, and boost productivity. Discover how intentional use of compassion can revolutionise your leadership impact and help you curate a better, more effective workplace culture. This stuff ain't fluffy! It's the real deal.
----more----
Key Takeaways* Conflict Starts With "I Matter": Conflict arises when people feel undervalued. Compassionate communication focuses on recognising individual worth. * Dialogue Beats Debate: Dialogue isn't about winning arguments but about understanding. Replacing debates with dialogues fosters genuine understanding. * Hierarchies Can Be Harmful: Rigid power structures often exacerbate conflict. Compassionate leadership offers a more effective and humane alternative. * Compassion Is Practical, Not Fluffy: Effective, compassionate communication involves robust boundaries and practical techniques that positively affect organisational performance.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – Introduction: Tackling Workplace Conflict with Compassion
0:05:16 – From London's Streets to Corporate Suites: Maria’s Journey
0:09:29 – Why Do People Really Argue? Three Core Conflict Messages
0:14:05 – Is Compassionate Communication Too Soft for Business?
0:17:36 – Relationships and Trust: The Foundation of Productive Workplaces
0:27:40 – Dialogue vs Debate: Unpacking Maria’s Dialogue Road Map
0:34:07 – Why Companies Struggle with Compassionate Leadership
0:40:02 – The Holistic Approach: Blending Energy and Practical Communication
0:42:24 – Sticky Notes: Advice for Compassionate Communication
0:44:11 – Closing Thoughts & Where to Find Maria
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Maria Arpa on LinkedIn hereListen to Maria's All Things Conflict Podcast hereFind the Peaceful Solutions website here----more----Full Episode TranscriptGet the full transcript of the episode here
Is work becoming too much? Between the chaos of AI-generated content, the pressure of constant digital demands, and outdated workplace models, something’s got to give.
In this episode of Sticky From The Inside, Andy Goram speaks with Brent Kedzierski, workplace futurist and former Head of Global Learning Strategy at Shell, to explore how we can build more human-centred organisations in the age of AI. Brent introduces powerful concepts like work density and work intensity, exposing why today’s work environments leave so many people overwhelmed—and how we can fix that. He challenges legacy industrial thinking, highlights the generational misalignments at play, and makes the case for designing work that supports cognitive clarity, emotional fulfilment, and real human value.
If you're a leader grappling with AI overload, generational tensions, or rising burnout, this conversation offers both a wake-up call and a hopeful way forward.
----more----
Key Takeaways* Too Much Work, Not Enough Meaning - AI and outdated systems are overwhelming employees and draining purpose from work. * Rethinking Work: Density vs. Intensity - True engagement requires both clarity in the work and emotional connection to it. * Gen Z Wants Purpose, Not Just Promotion - Younger workers seek meaning and growth, not just a climb up the corporate ladder. * Design With Humans, Not Just for Them - Organisations must shift from control to co-creation to build healthier, more fulfilling work.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – Are We Making Work Too Intense?
0:03:48 – Meet Brent Kedzierski: From Steel Mills to Shell to Shaping the Future of Work
0:07:03 – A Crash Course in the Five Industrial Revolutions
0:13:32 – The AI Explosion: Autocatalytic Data and Algorithmic Drift
0:17:36 – Work Density and Intensity: Fixing the Chaos of Modern Work
0:22:45 – Generational Disconnect: Gen Z vs. Old-School Work Thinking
0:30:47 – The Four Human Truths of Meaningful Work
0:35:16 – Designing Work That Feeds the Brain, Not Just the Bottom Line
0:39:33 – Sticky Notes: Brent’s Top 3 Takeaways for Thriving in Industry 5.0
0:42:39 – Wrapping Up: What’s Next for Leaders and Organisations
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Brent Kedzierski on LinkedIn hereVisit Brent's website hereRead some of Brent's stuff at Hexagon hereFollow Brent on Instagram here----more----Full Episode TranscriptGet the full transcript of the episode here
Anxiety, fear, procrastination, perfectionism, and self-doubt—what Daniel Packard calls the "Funky 5"—hold back countless professionals every day. But what if these issues weren't just manageable, but solvable? Daniel, CEO of Full Liberation Technology and known as "The Internal Engineer," joins Andy Goram to share his revolutionary, body-based system that permanently resolves anxiety and fear by recalibrating the nervous system. Discover the innovative, data-backed approach that has already transformed lives and teams worldwide.
----more----
Key Takeaways* Anxiety and fear aren't just mental—they originate in a malfunctioning nervous system. * The traditional "mind-based" approaches often only manage symptoms instead of solving the core issue. * Small, consistent actions to care for the nervous system can permanently solve anxiety and related issues. * True liberation from anxiety leads to profound improvements in professional performance, personal happiness, and overall well-being.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – Why Traditional Approaches to Anxiety Fail
0:07:36 – Daniel Packard’s Journey: From Mechanical Engineer to Anxiety Innovator
0:15:57 – Solving Anxiety: The Engineering Approach
0:23:26 – The Power of Results-Focused Anxiety Solutions
0:30:13 – Mind vs. Body: Where Does Anxiety Truly Originate?
0:39:06 – Recalibrating the Nervous System for Permanent Anxiety Relief
0:45:48 – The Simple System for Lasting Anxiety Freedom
0:53:23 – Daniel Packard’s Three Powerful Sticky Notes
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Daniel Packard on LinkedIn hereVisit danielpackard.com hereTake the free "From Stuck To Unstoppable" training here----more----Full Episode TranscriptGet the full transcript of the episode here
Are traditional approaches to talent management holding your organisation back? Andy Goram is joined by Brice Jaggars, bestselling author of "Two Fish And The Tree," who challenges conventional thinking by arguing that aligning roles with people's natural strengths—rather than trying to fix their weaknesses—unlocks extraordinary performance. Brice shares why it's time to stop forcing fish to climb trees and how to practically create a workplace where people truly thrive.
----more----
Key Takeaways* Strengths, Not Weaknesses: Organisations should focus on amplifying people's natural strengths instead of trying to fix weaknesses. * Role Alignment is Key: Poor performance often reflects misalignment between an individual's strengths and their job role, rather than incompetence. * Reimagining Soft Skills: Traditional methods of changing ingrained soft skills rarely succeed—better results come from leveraging people's inherent traits. * Impact on Engagement: Aligning roles to strengths significantly increases employee engagement, satisfaction, and productivity.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – Introduction: Is Traditional Talent Management Failing?
0:04:23 – Meet Brice Jaggars: The Man Challenging Talent Management Norms
0:07:45 – Why Fixing Weaknesses Doesn't Work
0:12:35 – The Fish and Tree Analogy Explained
0:15:40 – Why Organisations Struggle with Soft Skills
0:19:35 – The Neuroscience of Behaviour Change
0:24:56 – Implementing a Strength-Based Role Alignment Framework
0:30:23 – Uncovering Hidden Talents in Your Team
0:36:07 – Transformational Impact of Strength-Based Roles
0:41:18 – Changing Your Organisation’s Approach to Performance Management
0:42:55 – Brice Jaggars' Three Sticky Notes for Talent Management
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Brice Jaggars on LinkedIn hereFind Brice's book here----more----Full Episode TranscriptGet the full transcript of the episode here
AI is everywhere in hiring, promising faster, smarter recruitment—but can technology alone fix your hiring headaches? Andy Goram chats with Joel Quintela, an HR tech innovator with a psychology background, who argues AI alone won't cure broken hiring practices. They discuss why great recruitment still hinges on leadership, culture, and human decision-making, and how companies can intelligently integrate AI without losing their human touch.
----more----
Key Takeaways* AI Isn't A Magic Fix: AI speeds up processes but amplifies existing problems if underlying hiring strategies are weak. * Two Phases of Recruitment: Distinguish between 'screening out' (where AI excels) and 'selecting in' (which requires human nuance). * Culture and Management Fit: AI struggles with evaluating nuanced cultural and managerial compatibility—critical factors for long-term success. * Step-by-Step Implementation: Successful companies use AI incrementally, adjusting along the way rather than blindly adopting big solutions.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – AI is Everywhere, But is it Fixing Recruitment?
0:04:56 – Meet Joel Quintela: HR Tech Innovator with a Psychology Twist
0:10:53 – The Reality of Recruitment: Why it Feels Like Rolling Dice
0:14:47 – AI in Recruitment: Strengths, Weaknesses, and Common Misconceptions
0:21:09 – Human Nuance: Why AI Struggles with Culture and Management Fit
0:27:34 – Leadership's Role in Fixing Broken Hiring Practices
0:34:34 – What Forward-Thinking Companies Are Doing Differently with AI
0:41:41 – Joel Quintela’s Three Sticky Notes for Better Hiring with AI
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Joel Quintela on LinkedIn hereFollow Joel on Facebook hereFollow Joel on X hereFind Joel's website here----more----Full Episode TranscriptGet the full transcript of the episode here
Can emotional intelligence (EI) at work become more performance than authentic practice? Dr. Robin Hills, expert psychologist and director of EI4Change, believes it can—and it's harming workplace culture. In this episode, we unpack the common myths surrounding emotional intelligence, exploring how EI, when genuinely understood and ethically applied, can transform workplace relationships, foster resilience, and build lasting trust.
Robin reveals how emotional intelligence has been misunderstood and even misused, discussing how true EI isn't simply about being "nice" but involves navigating discomfort, challenging conversations, and courageous accountability. We dive deep into how leaders can distinguish genuine EI from manipulation and provide practical ways to ensure emotional intelligence is applied authentically to drive positive organizational outcomes.
This episode is filled with actionable insights, and the conversation equips leaders with the knowledge to harness and use emotional intelligence authentically. Don’t miss it!
----more----
Key Takeaways* Beyond Performative EI: Genuine emotional intelligence involves consistent practice, reflection, and authentic behavioral change. * The Manipulation Trap: EI must be applied ethically; misusing emotional insights for manipulation erodes trust. * Embracing Healthy Discomfort: True growth occurs when leaders balance empathy with accountability, facing into tough conversations. * Redefining Emotions: Emotions aren't inherently good or bad—they provide valuable data, and how leaders respond determines their impact.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – The Real Truth About Emotional Intelligence
0:04:08 – Who is Dr. Robin Hills?
0:07:07 – Debunking EI Myths: Why Being Nice Isn't Enough
0:09:11 – Understanding Neuroscience and Emotional Intelligence
0:10:28 – Why Labeling Emotions as 'Positive' or 'Negative' Misses the Point
0:14:15 – Have We Made Work Too Comfortable?
0:22:03 – Has Emotional Intelligence Become Performative at Work?
0:28:07 – Manipulation: The Dark Side of Emotional Intelligence
0:32:03 – Bully or Tough Boss? Understanding the EI Difference
0:37:29 – Taking Control: Resilience Through Emotional Intelligence
0:43:02 - Sticky Notes – Three takeaways for using emotional intelligence authentically
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dr. Robin Hills on LinkedIn hereFind the EI4Change website hereFind Robin's Emotional Intelligence Courses here----more----Full Episode TranscriptGet the full transcript of the episode here
The hospitality industry is facing a leadership crisis. With middle managers leaving, generational shifts, and skill gaps widening, how do we develop future leaders? In this episode, hospitality expert Michelle Pascoe joins Andy to discuss how businesses can turn "just a job" into a fulfilling career path. They explore the impact of generational differences, leadership development, and the power of storytelling in engaging and retaining top talent.
Whether you’re in hospitality or any other industry, this episode is packed with insights on leadership, career growth, and the importance of human connection. Don’t miss this conversation that challenges outdated mindsets and offers practical solutions for building a thriving workforce.
----more----
Key Takeaways* Leadership Development Must Start Earlier – The hospitality industry needs to stop treating management as an afterthought. Embedding leadership training from the outset can build stronger career paths.. * Generational Differences Can Work in Our Favour – Instead of resisting change, businesses must bridge the generational gap by combining wisdom from seasoned leaders with fresh perspectives from younger employees. * Hospitality Isn’t Just a Job—It’s a Career – The industry has long been seen as a temporary stepping stone. Shifting the narrative towards growth, opportunity, and fulfillment can make it a destination, not a detour. * Connection is the Heart of Hospitality – Technology and AI may enhance efficiency, but the human touch remains irreplaceable. Leaders must foster genuine engagement and storytelling to keep teams inspired.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – The Leadership Crisis in Hospitality
0:04:37 – Michelle’s Background: From a Turkey Farm to Hospitality Leadership
0:06:56 – The Leadership Crisis: Losing Middle Management Post-COVID
0:09:36 – The Consequences of Losing Middle Management
0:12:39 – Why Hospitality’s Reputation Is Holding It Back
0:18:30 – Generational Gaps and Leadership Differences
0:31:34 – Building Leadership Pipelines: Why It Needs to Start Earlier
0:37:37 – Why Human Connection Is Still the Heart of Hospitality
0:44:09 – Michelle’s Sticky Notes: Three Leadership Tips for Hospitality
0:37:37 – Michelle’s Sticky Notes: Three Leadership Tips for Hospitality
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Michelle Pascoe on LinkedIn hereFind Michelle's website hereFollow Michelle Pascoe on Instagram hereFollow Michelle on Facebook here----more----Full Episode TranscriptGet the full transcript of the episode here
Can workplace culture be measured as rigorously as financial performance? Christy Pretzinger, founder of WG Content and author of The Cultural Balance Sheet, says yes! In this episode, we explore how her framework applies financial principles—assets, liabilities, and equity—to workplace culture.
Christy shares how leaders can assess, manage, and optimize their culture with the same intent and precision as a balance sheet. We also dive into why kindness is not weakness, how values should guide decisions, and why measuring culture is critical to business success.
We explore:
How liabilities in workplace culture can be transformed into assets
The role of leadership in shaping cultural equity
Why engagement isn’t just agreement—it’s about people who care
The hidden costs of employee turnover (and how to reduce them)
This conversation is packed with insights to help leaders create thriving, high-performing workplaces. Don't miss it!
----more----
Key Takeaways* Culture is measurable, just like finances. Christy applies financial principles to workplace culture, proving that culture isn't just a “soft” concept but something that can be managed with intent and discipline. * Kindness is not weakness—it's a leadership strength. Kindness doesn’t mean avoiding tough conversations. It's about clarity, boundaries, and setting people up for success. * Turnover has hidden costs—invest in culture to reduce it. Losing employees means losing knowledge, relationships, and productivity. A strong, people-focused culture can minimise that and improve performance. * Leaders shape culture through everyday actions. Culture is shaped daily through leadership behaviour, communication, and decision-making. Leaders must be intentional in the pursuit of the culture they need.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – Welcome to Sticky From The Inside
0:03:36 – Can Culture Be Measured Like a Balance Sheet?
0:06:33 – Why Kindness Is a Business Superpower
0:10:39 – The Epiphany Behind the Cultural Balance Sheet
0:14:36 – Cultural Assets: The Foundation of a Thriving Business
0:18:56 – Cultural Liabilities: What’s Holding Your Business Back?
0:27:27 – What Is Cultural Equity and Why Does It Matter?
0:31:08 – How to Measure and Manage Culture Effectively
0:39:37 – The Leadership Role in Shaping Workplace Culture
0:42:37 – Three Sticky Notes for Building a Stronger Culture
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Christy Pretzinger on LinkedIn hereFind Christy's website here----more----Full Episode TranscriptGet the full transcript of the episode here
Happiness at work isn’t just about perks and lucky circumstances—it’s about mindset, choice, and taking control. In this lively and insightful episode, Joel Zeff, a high-energy speaker, improv expert, and author of Make The Right Choice, shares how we can actively create more joy in the workplace.
We explore:
How improv teaches us to embrace change and seize opportunities.
The power of “Ta-Da!” moments—small celebrations that fuel happiness and success.
Why fun at work is a performance booster, not a distraction.
The crucial role of positive support in building confidence and resilience.
Joel’s contagious energy and practical insights will leave you rethinking how you approach happiness at work. If you’ve ever felt stuck in a workplace rut, this episode is for you!
----more----
Key Takeaways* Happiness at work is a choice. It’s not something that happens to us—we can create it through celebration, mindset, and the way we engage with our work. * “Ta-Da!” moments fuel energy and confidence. Celebrating small wins builds momentum, motivation, and creates a positive work culture. * Embrace change, don’t fear it. Improv teaches us that we don’t control change, but we do control how we react to it—and that can be empowering. * Support fuels success. People thrive when they receive positive reinforcement and opportunities. Leaders should actively provide both.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – Why happiness at work is an active choice
0:03:12 – Joel Zeff’s journey from journalism to improv and workplace happiness
0:08:04 – The role of play in unlocking confidence and creativity
0:12:14 – The power of small celebrations: Why “Ta-Da!” moments matter
0:21:41 – How improv teaches us to embrace change and react with confidence
0:26:48 – The myth that fun at work means less productivity
0:33:44 – Redefining fun: Why it looks different for everyone
0:39:38 – Finding meaning in work and connecting with purpose
0:44:15 – Sticky Notes – Three takeaways for taking control of happiness at work
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Joel Zeff on LinkedIn hereFind Joel's website hereFind the "Make The Right Choice" book here----more----Full Episode TranscriptGet the full transcript of the episode here
Are you addicted to busyness? Do you wear your packed schedule like a badge of honor, yet feel like you’re running on empty? In this episode of Sticky From The Inside, we tackle the cultural addiction to busyness and the heavy price it carries—with expert insight from Peggy Sullivan, author of Beyond Busyness.
Peggy shares her three-step "Busy Busting Process" to help you eliminate low-value activities, create daily moments of joy, and align your life with what truly matters. She reveals how busyness is actually time poverty, stopping us from doing the things that bring joy, connection, and meaning.
If you feel like you're on a hamster wheel, constantly chasing but never catching up, this episode is your wake-up call. Learn how to shift from busyness to balance, from exhaustion to energy, and from overwhelm to ownership of your time.
----more----
Key Takeaways* Busyness is an addiction—We wear it like a badge of honor, but it robs us of time, energy, and joy. Learn how to break free from the busyness trap. * Eliminate low-value activities—Peggy’s "Subtraction" strategy helps you identify and remove tasks that drain your time without delivering value. * Mojo-Making is essential—Happiness isn’t a destination; it’s a daily habit. Discover how to ignite energy, joy, and creativity through micro-moments. * Align actions with values—Peggy’s “Values Vibing” approach ensures you invest your time in what truly matters, turning time poverty into time wealth.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – Are You Addicted to Busyness?
0:04:38 – Peggy Sullivan’s Story: From Busyness Addict to Time Wealth Advocate
0:11:43 – Why Busyness is an Addiction & How It Robs You of Joy
0:15:48 – The Hidden Costs of Busyness: Stress, Health, and Relationships
0:26:21 – The 3-Step Busy Busting Process: Subtraction, Mojo-Making & Values Vibing
0:32:00 – How to Identify & Eliminate Low-Value Activities
0:34:59 – The Neuroscience of Mojo-Making: How Small Joys Can Transform Your Energy
0:37:45 – Values Vibing: The Key to Time Wealth and a More Meaningful Life
0:42:11 – Peggy’s Final Sticky Notes: Micro-Steps, Giving Generously & Continuous Growth
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Peggy Sullivan on LinkedIn hereFind the Peggy's website hereFind the "Beyond Busyness" book here----more----Full Episode TranscriptGet the full transcript of the episode here
In this episode of Sticky From The Inside, Andy Goram welcomes Sarah Katherine Schmidt, HR strategist and author of "Getting HR Unstuck", to explore the pivotal role of HR in modern workplaces. They discuss three core themes: rebuilding trust in HR, reimagining performance management, and leveraging AI for strategic HR transformations. Sarah shares actionable insights, from embracing agile performance management to conducting friction audits, helping HR professionals and leaders navigate the crossroads of human connection and technological advancement. Whether you’re in HR or simply passionate about creating thriving workplaces, this episode delivers thought-provoking takeaways and practical advice.
----more----
Key Takeaways* Trust equity in HR is fragile and can be built or depleted through transparency, fairness, and human-centered change management. * Shifting from performance "management" to "enablement" fosters growth, minimizes risks, and empowers employees. * Embracing AI as a tool to simplify processes and provide data-driven insights allows HR teams to focus on strategic, human-centric initiatives. * Effective one-to-ones are not just tasks but rituals that build trust and belief in leadership.
----more----
Key MomentsThe key moments in this episode are:
0:00:10 – Introduction: Is HR at a Crossroads?
0:03:55 – Meet Sarah Katherine Schmidt and Her Journey in HR
0:08:35 – Trust Equity: Rebuilding Confidence in HR
0:19:21 – Performance Management Missteps and How to Fix Them
0:27:18 – The 12 Principles of Agile Performance Management
0:31:41 – How AI Is Transforming HR Roles
0:38:28 – Sticky Notes: Practical Advice for HR Leaders
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Sarah Katherine Schmidt on LinkedIn hereFollow Peoplelogic on LinkedIn hereFind the Peoplelogic.ai website hereFind the "Getting HR Unstuck" e-book hereFind the "Debunking AI Myths" e-book hereRead Sarah's Blog comparing traditional and agile performance management hereRead Sarah's Blog on agile performance management hereRead Sarah's Blog on the role of employee experience in performance management here----more----
Full Episode TranscriptGet the full transcript of the episode here
In this inspiring episode of Sticky From The Inside, host Andy Goram is joined by Wall Street bestselling author Magi Graziano to explore how leaders can shift their organizational culture from friction to flow. With decades of experience in conscious leadership, Magi dives into the science and strategies behind unlocking joy, engagement, and peak performance at work. From diagnosing cultural dysfunction to creating a compelling vision, Magi shares actionable insights for leaders and teams looking to align their purpose and unleash their full potential. Don’t miss this transformative conversation packed with wisdom and practical takeaways.
----more----
Key Takeaways* Friction starts from within. Subconscious programming affects how people handle stress and anxiety * We need a noble cause. Organisations thrive when their compelling vision connects with their people * Conscious leadership is key. Leaders must take responsibility for their own growth * Systems and frameworks matter. Supporting peak performance takes well-defined systems and processes
----more----
Key MomentsThe key moments in this episode are:
00:01:10 - Introduction: Meet Magi Graziano and Her Inspiring Journey
00:09:07 - Diagnosing Friction in Organisational Culture
00:13:15 - The Role of Subconscious Programming in Workplace Stress
00:18:40 - Conscious Leadership: A Catalyst for Change
00:33:31 - How Alignment Drives Engagement and Performance
00:36:38 - From Vision to Action: Steps to Ignite Culture
00:38.38 - Practical Tools for Cultural Transformation
00:41.03 - Key Takeaways: Moving From Friction to Flow
00:42:23 - Closing Thoughts and Resources to Explore Further
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Magi Graziano on LinkedIn hereFind Magi's website hereFind the Keen Alignment website hereFind Ignite Culture on Amazon here----more----
Full Episode TranscriptGet the full transcript of the episode here
Power. It’s a word that divides opinion. Is it something to aspire to, or does it make you feel uncomfortable?
In this episode of Sticky From The Inside, we’re diving headfirst into the fascinating and often misunderstood topic of power. My guest, Jennifer Gardner, a Los Angeles-based trial lawyer, persuasive communications expert, and educator, unpacks the dynamics of influence, emotional intelligence, and the cultural biases that shape our perception of power.
We explore questions like:
- What does it take to harness your authentic power?
- How can leaders balance influence with empathy?
- And why do societal biases make power feel like a double-edged sword—especially for women?
Jennifer brings her wealth of courtroom experience to show how empathy and emotional intelligence can redefine how we lead, inspire, and connect. Whether you’re a leader trying to navigate through complex challenges or someone looking to amplify your presence, this episode is packed with insights to help you embrace your power and use it for good.
So, if you’re ready to rethink what power means, join us for a conversation that might change how you you use yours.
----more----
Key Takeaways* Why power is influence, not dominance * Emotional intelligence is a Leadership Superpower * How and why cultural biases create power challenges * Why effective influence starts with authenticity * Why power is not a dirty word
----more----
Key MomentsThe key moments in this episode are:
00:01:10 - Introduction to Power and Influence
00:04:12 - Jennifer’s Background and Early Awareness of Power
00:07:45 - Discovering Influence Through Storytelling
00:13:27 - The Gender Power Divide
00:16:13 - Societal Conditioning Around Power
00:21:57 - Leadership Biases and Political Parallels
00:28:04 - Overcoming Bias and Embracing Influence
00:34:34 - Mastering Emotional Intelligence
00:43:26 - Sticky Notes: Three Keys to Power and Influence
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Jennifer B Gardner on Linkedin hereAccess Jennifer's website here----more----Full Episode TranscriptGet the full transcript of the episode here
As we approach 2025, the workplace continues to evolve in response to global challenges, rising costs, and shifting workforce expectations. In this solo episode of Sticky From The Inside, Andy Goram reflects on the big lessons from 2024 and explores the seven trends that will define organizational culture, leadership, and engagement in the year ahead.
From continuous learning to meaningful work, from hybrid working to mental health, Andy unpacks why these trends matter, what organizations are getting right, and where there’s room for growth. With thought-provoking questions, best practice examples, and actionable insights, this episode is a rallying call to rethink and recommit to people-first leadership in the face of unprecedented change.
Whether you’re an HR leader, business owner, or just curious about what the future of work looks like, this episode offers fresh perspectives and practical takeaways to help you stay ahead of the curve.
If you’re ready to embrace the opportunities that 2025 brings, this episode is a must-listen.
----more----
Key Takeaways* Why continuous learning is a business imperative * Why transparency and trust are critical when embracing AI to working practices * How to move beyond the hot mess of hybrid work * Why yoga and breathing apps don't cut it when it comes to mental health support * How to move from DEI tickboxes to meaningful impact * Why meaning at work matters * Why leaders must champion culture
----more----
Key MomentsThe key moments in this episode are:
00:01:10 - Introduction: Reflecting on 2024 and Looking Ahead to 2025
00:04:30 - Trend 1: The Importance of Continuous Learning
00:07:31 - Trend 2: AI in HR — Opportunities and Challenges
00:10:20 - Trend 3: Hybrid Work — Flexibility Requires Structure
00:13:14 - Trend 4: Mental Health as a Core Strategy
00:15:47 - Trend 5: Diversity, Equity, and Inclusion — A Business Imperative
00:18:36 - Trend 6: Creating Meaningful Work Experiences
00:21:12 - Trend 7: Leadership Connection and Championing Culture
00:45:24 - Closing Thoughts: The Future of Work Is Human
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Full Episode TranscriptGet the full transcript of the episode here
Why don’t we question traditional leadership training more often? The world is shifting under our feet, with complex global challenges, AI, and sustainability demanding leaders who think differently. Yet many organisations and institutions still rely on approaches designed for yesterday’s problems.
In this episode, Andy Goram talks to Ed Fidoe, founder and CEO of the London Interdisciplinary School, who’s taking a bold, innovative approach to shaping the leaders of tomorrow. Ed believes that interdisciplinary thinking—combining knowledge across fields—is critical for tackling the messy, interconnected issues that dominate today’s landscape.
This thought-provoking conversation dives into how education and leadership development need to evolve, why adaptability, empathy, and long-term thinking are the “ninja skills” of the future, and how businesses can prepare their people to lead with purpose and impact. If you’re ready to rethink what it means to build a successful leader, this episode is a must-listen.
----more----
Key Takeaways* Why interdisciplinary thinking is essential for future leaders * How the traditional MBA and Leadership training need to evolve * Why the "Ninja-like" skills of adaptability, systems thinking, collaboration, and ethical decision-making are becoming non-negotiable for leaders * Why effective, modern leaders must care about more than just short-term outcomes * Why education and business must adapt together
----more----
Key MomentsThe key moments in this episode are:
00:01:10 - Leadership at a Crossroads: Why Traditional Approaches Fall Short
00:03:49 - Meet Ed Fidoe: The Vision Behind the London Interdisciplinary School
00:07:54 - Why Interdisciplinary Thinking is Crucial for Future Leaders
00:15:42 - Rethinking the MBA: Developing Foresight for Complex Systems
00:20:48 - The Case for Long-Termism in Leadership
00:23:22 - Building Critical Leadership Skills for the 21st Century
00:28:22 - Overcoming Barriers to Interdisciplinary Leadership
00:39:22 - Embedding Values and Purpose in Leadership Development
00:45:24 - Sticky Notes: Ed Fidoe’s Three Key Pieces of Leadership Advice
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Ed Fidoe on Linkedin hereFollow LIS on LinkedIn hereAccess the LIS website hereFollow LIS on Instagram hereFollow LIS on Facebook hereFollow LIS on X here ----more----
Full Episode TranscriptGet the full transcript of the episode here
In this episode, Sticky From The Inside host Andy Goram chats with Mike Horne, author of The People Dividend, about breaking down workplace isolation and building real connection at work. Discover why so many employees feel like "cogs in the machine" and how leaders can change this by embracing dignity, kindness, and respect. Mike and Andy tackle timely issues like AI’s role in the workplace, the potential of a 4-day workweek, and the simple actions that create genuine belonging and engagement. Tune in for some simple, but powerful insights that just might change the way you view work and leadership!
----more----
Key Takeaways* Practical actions to reduce feelings of isolation and create a more connected, human-centred workplace. * Why small actions like a genuine "hello" can foster inclusion and strengthen team bonds. * Dignity, kindness, and respect aren’t "soft skills" but essential elements of effective leadership. * How AI and the 4-day week can either enhance or challenge workplace connection and collaboration. * Practical ways leaders can shift from viewing employees as resources to recognizing their inherent value.
----more----
Key MomentsThe key moments in this episode are:
00:01:10 - Introduction to Human-Centered Leadership
00:06:56 - Understanding the People Dividend: Mike Horne’s Perspective
00:09:23 - The Role of Human Values in Modern Leadership
00:10:12 - Strategies for Building Connection and Reducing Isolation at Work
00:25:18 - Embracing a 4-Day Workweek and Adapting to AI
00:34:43 - Challenges and Opportunities of Human-Centered Leadership in the AI Era
00:40:34 - Key Takeaways: Cultivating the People Dividend Through Human Values and Leadership
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Mike Horne on LinkedIn hereFind Mike's website here----more----
Full Episode TranscriptGet the full transcript of the episode here
In this episode of Sticky From The Inside, host Andy Goram sits down with award-winning HR leader and author, Debra Corey, to uncover the damaging leadership behaviours that hold bosses—and their teams—back. Drawing from her latest book, Bad Bosses Ruin Lives, Debra explains how even well-intentioned leaders can exhibit bad leadership behaviours without realizing it, leading to disengagement, frustration, and poor performance.
Discover how key behaviours such as micromanagement, avoidance, and lack of appreciation can damage team morale and productivity. Debra also introduces the "Three A's" framework—Awareness, Acceptance, and Action—to help leaders recognize and correct these harmful habits, ultimately fostering better leadership development. If you’ve ever questioned whether your leadership style might be holding your team back, this episode is for you.
Tune in to learn actionable steps to becoming a better leader, fostering trust, and creating a positive workplace culture where employees can thrive. Don’t miss this insightful conversation about leadership development and the steps needed to break free from bad boss behaviours!
----more----
Key Takeaways* Well-intentioned leaders can still unknowingly cause harm * The 10 Bad Boss Behaviours are more common than you think * Awareness, acceptance and intentional action are the keys to rectifying bad boss behaviour * Trust and empathy are foundational elements of great leadership
----more----
Key MomentsThe key moments in this episode are:
00:01:10 - What Makes A Bad Boss?
00:05:06 - The Disconnect Between Leadership Intention And Impact
00:07:32 - Common Bad Boss Behaviours. What Leaders Often Overlook
00:10:17 - How Leadership Development Can Prevent Bad Boss Behaviours
00:12:27 - Why Awareness & Acceptance Are Key To Leadership Improvement
00:18:56 - The Most Common Bad Boss Behaviours
00:24:40 - The 10 Bad Boss Types
00:31.25 - The Role Of Empathy & Compassion In Leadership
00:43:09 - The Importance Of Trust In Leadership
00:45:36 - How To Take Action To Be A Better Leader
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Debra Corey on LinkedIn hereFind Debra's website hereWatch Debra's Disrupt HR Session with the Bad Boss Limericks here----more----
Full Episode TranscriptGet the full transcript of the episode here
Andy Goram sits down with Kristina Vaneva, author of Beyond Employee Engagement, to explore how businesses can go beyond traditional employee engagement strategies to build lifelong employee advocates. Kristina shares actionable insights on how to create an effective employee advocate programme that seamlessly integrates into every stage of the employee journey—from onboarding to career development and beyond.
Discover the benefits of empowering your team to become authentic employee advocates and how a well-structured employee advocacy program can boost brand loyalty and trust. Learn the steps to build a program that works, the challenges you'll face, and the long-term impact advocacy can have on both your company and your employees. If you're looking to strengthen your employee engagement efforts and foster genuine loyalty, this episode is packed with valuable tips that can transform your approach.
Tune in to learn how to create a culture where your people don’t just work for you—they work with you, promoting your brand long after they’ve moved on.
----more----
Key Takeaways* True employee advocacy is rooted in genuine employee engagement * Successful employee advocacy requires more than just goodwill * For an employee advocate programme to thrive, leaders must actively buy in and commit to it * Employee advocacy doesn’t have to end when employees leave the company
----more----
Key MomentsThe key moments in this episode are:
00:01:10 - What is Employee Advocacy? Why Does It Matter?
00:08:23 - The Benefits of Employee Advocate Programmes for Businesses
00:09:04 - How to Build an Effective Employee Advocate Programme
00:25:11 - Employee Engagement and Its Role in Advocacy
00:35:41 - Challenges in Building an Employee Advocate Programme
00:28:26 - Long-Term Benefits of Employee Advocates After They Leave
00:44:41 - Sticky Notes & Close
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Kristina Vaneva on LinkedIn hereFind Kristina's website hereGet Beyond Engagement hereVisit Kristina's YouTube Channel here----more----Full Episode TranscriptGet the full transcript of the episode here
Andy Goram sits down with leadership expert Sammy Burt to discuss the transformative concept of being leaderful. Moving beyond traditional leadership roles and titles, Sammy introduces a fresh perspective on leaderful leadership, where the focus shifts to the experience and impact leaders have on others, rather than just the authority they hold.
Together, Andy and Sammy explore the challenges of accidental leadership, the importance of self-awareness, and how to foster a human-centered leadership approach. They dive into the differences between leadership and management, uncover the power of curiosity, and discuss the emotional and relational connections crucial in effective leadership today.
----more----
Key Takeaways* What it means to be leaderful * The important impact of self-awareness in leadership * How to build human-centered leadership practices * Why curiosity is a fundamental part of leadership development
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - What Does It Mean to Be Leaderful?
00:09:40 - The Challenges of Traditional Leadership Roles
00:13:28 - Leadership Is More Than a Title: It's About Impact
00:16:26 - The Impact of Poorly Defined Leadership in Organizations
00:26:49 - Leadership vs Management: Why Managing People Is a Myth
00:28:26 - Building Human-Centered Leadership Practices
00:34:33 - Navigating the Post-COVID Shift in Leadership Expectations
00:42:00 - The Importance of Curiosity In Leadership Development
00:45:02 - How To Foster A Leaderful Culture In Your Organisation
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Sammy Burt on LinkedIn hereFollow Sammy Burt on Facebook hereFollow Sammy Burt on Instagram hereVisit the Farleigh Performance website hereFind the Grown Up Book here----more----Full Episode TranscriptGet the full transcript of the episode here
Andy Goram sits down with Nick Court, founder and CEO of The People Experience Hub, to tackle a bold question: "Are we measuring employee engagement all wrong?" As organisations pour time and resources into engagement surveys and scores, Nick challenges the effectiveness of these traditional methods and suggests that we’ve been missing the mark.
Andy and Nick dive deep into the flaws of current engagement measurement practices, exploring why chasing numbers might actually be detracting from what truly drives a thriving workplace. Nick introduces the PX3 model, a revolutionary approach that goes beyond surface-level metrics to uncover the real factors that influence employee experience and retention.
----more----
Key Takeaways Traditional employee engagement metrics are flawed. It's more nuanced. * Effective employee engagement measurement should know, "What makes an employee engaged here*." * The Px3 Think Feel Do model goes beyond a score and uncovers what needs focus and why * Internal benchmarks are far more valuable than external comparisons.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Is chasing employee engagement scores leading us astray?
00:06:11 - What does true employee engagement look like in your organisation?
00:09:07 - The dangers of focusing solely on engagement scores
00:14:04 - Why a singular engagement metric may be misleading
00:17:51 - Rethinking net promoter scores for employee engagement
00:23:14 - Introducing the Px3 model - a new approach to measuring employee experience
00:28:56 - Why outcomes matter more than engagement scores
00:35:18 - Predictive analytics are the future of employee engagement measurement
00:41:24 - The case for internal benchmarks over external comparisons
00:42:53 - How to create a culture where employees thrive
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Nick Court on LinkedIn hereFollow the PxHub on LinkedIn hereFind the PxHub website here----more----Full Episode TranscriptGet the full transcript of the episode here
In this episode of Sticky from the Inside, host Andy Goram sits down with leadership coach and visionary, Dan Tocchini to explore the transformative power of vision, resilience, and authentic connections in leadership and company culture. Dan shares profound insights on how embracing discomfort and facing personal and professional "exile" can lead to deeper wisdom, stronger relationships, and extraordinary success.
Discover why a strong vision is the cornerstone of effective leadership and how it can free you from being held hostage by past failures or current circumstances. Learn how to cultivate resilience and stay committed to your goals, even in the face of adversity, and why authentic connections are forged in the toughest of times.
If you're looking to transform your approach to leadership and company culture, this episode is packed with actionable advice and thought-provoking concepts that will inspire you to lead with purpose, overcome challenges, and create lasting impact.
----more----
Key Takeaways* How to turn discomfort into a powerful tool for personal and professional growth. * The role of vision in freeing leaders from the constraints of history and circumstance. * Why resilience and commitment are crucial for achieving extraordinary results. * The importance of facing reality head-on to unlock new opportunities for success.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:03:14 - Dan Tocchini on Transforming Leadership and Company Culture
00:06:15 - The Role of Philosophy in Leadership Development
00:09:57 - Phenomenology and Neuroscience: Understanding Leadership Behaviour
00:12:24 - How Vision Shapes Leadership and Company Success
00:19:38 - Embracing Discomfort for Personal and Professional Growth
00:26:54 - The Importance of Resilience and Commitment in Leadership
00:33:13 - Leading Through Crisis: Lessons from Personal Tragedy
00:39:00 - Overcoming Exile in Business Leadership
00:44:04 - Authentic Connections and Emotional Intelligence in Leadership
0000:46:40 - Key Takeaways: Mastering Leadership and Creating Impact
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dan Tocchini on LinkedIn hereFollow Dan on Instagram hereFind the Take New Ground website hereFind out more about Phenomenology hereFind out about Hubert Dreyfus here----more----Full Episode TranscriptGet the full transcript of the episode here
Why don't more organisations treat building an effective culture, like a strategic, commercial imperative? You still hear comments like, "We'll get to this culture stuff when we've weathered this storm." Frankly, I think that's nuts. Not everyone thinks that way though. In this episode, Andy Goram talks to Dan Dowman from Anthem, who believes that "culture is the only differentiator that really matters" because competitors can catch up with everything else. This conversation covers how culture, employee engagement and leadership directly affect the bottom line, and offers up practical advice on how to get the culture your organisation needs, not just put up with the one it has.
----more----
Key Takeaways* How to develop an organizational culture that drives bottom line performance. * Why culture is the only differentiator that matters. * How to intentionally build the culture your organisation needs to be successful. * What the leader's role is in building that culture. * The hidden costs of negative behaviour.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:01:32 - The importance of culture in today's world
00:03:01 - Making culture a strategic priority
00:10:06 - Pitfalls of productivity optimisation
00:14:02 - Disconnect in organisational values
00:15:03 - Developing practical values for businesses
00:16:22 - Personalising company values
00:21:39 - Importance of company culture
00:25:42 - Culture as a competitive advantage
00:26:40 - Overcoming Resistance to Change
00:28:35 - The cost of workplace drama
00:29:10 - The cost of poor culture
00:32:18 - Addressing cultural decay
00:35:01 - Honesty and integrity in setting company culture
00:37:57 - The model of collective fluency
00:42:33 - Practical culture transformation
00:44:01 - Sticky Notes
00:46:27 - Conclusion and Farewell
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dan Dowman on LinkedIn hereAccess the Anthem website hereFind The Workplace Drama training mentioned hereTake Dan's free harmony assessment here----more----Full Episode TranscriptGet the full transcript of the episode here
In a special show to mark 100 episodes, Andy Goram looks back at the 99 previous conversations and picks a collection of standout moments that either particularly resonated, made him think, filled his heart or have stuck with him. The compilation of clips covers a range of employee engagement and workplace culture-linked topics including Purpose, Significance, Leadership, The Changing Workplace, Trust, Burnout, Commerciality, Compassion and Deep Listening.
----more----
Key Takeaways* The difference between the meaning of work and the meaning in work * The requirements for productive self-managed teams * How to create employee commitment at work * The connection between employee engagement and burnout * How to blend commercial and compassionate skills in developing leaders * The 3 secret numbers to turn you into a deep listener
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky From The Inside
00:01:18 - Looking back at 100 episodes
00:03:33 - Zach Mercurio: The meaning in work
00:07:44 - Work: A paycheck or more?
00:10:44 - Perry Timms: The changing workforce
00:14:18 - Agency comes with responsibility
00:16:36 - Evangelising leaders
00:18:22 - Joe Mull: Commitment at work
00:22:09 - Employalty: The nine dimensions of employee commitment
00:25:33 - What's at the core of employee engagement?
00:27:23 - Emma Bridger: The darker side of employee engagement
00:31:40 - Can you link employee engagement to results?
00:34:47 - Barrie Robinson: Creating great experiences
00:36:50 - Leadership characteristics
00:42:00 - Oscar Trimboli: 3 numbers behind deep listening
00:44:29 - The difference with deep listeners
00:47:38 - Podcast Close
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter/X hereFollow the Podcast on Facebook hereCheck out the Bizjuicer Website hereGet a Free Consultation with Andy hereCheck out the Bizjuicer Blog hereDownload the Podcast here----more----Useful LinksListen to episode 9 with Zach Mercurio hereListen to episode 25 with Perry Timms hereListen to episode 77 with Joe Mull hereListen to episode 44 with Emma Bridger hereListen to episode 54 with Barrie Robinson hereListen to episode 61 with Oscar Trimboli here----more----Full Episode TranscriptGet the full transcript of the episode here
Despite the focus, energy and money spent on employee engagement, many companies have struggled to move the dial. The growth in hybrid and remote working has exacerbated the situation too. Though there are organisations out there bucking the trend. One such place is NAHL Group. Andy Goram chats to Marcus Lamont, Group People Officer, about how they have reversed this trend. Marcus reveals the not-so-secret sauce to their success is a focus on the often forgotten group in an organisation - the line managers. Marcus shares the deeply practical ways they have increased their engagement and productivity while repositioning the business and moving to a 70% hybrid and remote model.
----more----
Key Takeaways* Unlock the key to reinvigorating your team's passion and commitment in a changing work environment. * The secrets to leading, inspiring and motivating your line managers to do the same with their teams. * How to build trust in hybrid and remote working environments. * The power of soft-skill focused team manager training programmes. * How to build, grow and maintain an enabling, positive culture no matter where people are located.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:01:12 - Employee Engagement Challenges
00:03:50 - The Power of Team Managers
00:04:37 - Marcus Lamont's Background
00:07:19 - Transformation at NAHL Group
00:15:08 - Focusing on Team Leaders for Business Improvement
00:16:45 - Overlooked Group of Managers
00:21:27 - Challenges Faced by Team Managers
00:23:49 - The Pathway to Leadership Program
00:26:40 - Overcoming Resistance to Change
00:29:04 - The Power of Little Marginal Gains
00:31:08 - The Silver Bullet: Team Leaders
00:33:47 - Building Trust within the Organization
00:36:48 - Empowerment and Accountability
00:40:14 - Navigating Remote and Hybrid Work
00:43:19 - Importance of Maintaining Relationships
00:43:59 - Pitfalls of Remote and Hybrid Work
00:44:58 - Human Needs in the Workplace
00:45:26 - Three Pearls of Wisdom
00:47:20 - Conclusion and Farewell
----more----
Join The ConversationFind Andy Goram on LinkedIn hereListen to the Podcast on YouTube hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Marcus Lamont on LinkedIn hereFollow NAHL on LinkedIn hereFind The Trusted Executive book by John Blakey hereFind an overview of the 9 Habits of Trust here----more----Full Episode TranscriptGet the full transcript of the episode here
Andy Goram speaks with Sam McNeill from SongDivision, an organisation that uses the power of music and songwriting to attach meaning to the words that appear in many corporate mission statements and values lists connecting what drives an organisation with what motivates and drives the people within it. In this engaging, fun and entertaining conversation the pair discuss how the process works, how quickly the feelings of fear and cringe dissipate once the process begins and how even the most stubborn cynics end up rocking out to the new corporate anthem at the end of it.
----more----
Key Takeaways* Discover how music can enhance employee engagement and boost workplace morale. * How to turn dull, meaningless corporate values into catchy, meaningful songs. * Understand the benefits of integrating music into your workplace culture. * How music acts as a team-building tool for stronger collaboration and unity.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:01:25 - The Power of Music in Engagement
00:02:55 - Using Songs to Connect and Unite
00:03:28 - The Science and Psychology Behind Music
00:04:57 - The Genesis of Song Division
00:14:11 - Sharing First Musical Experiences
00:16:11 - Process of Turning Corporate Values into a Song
00:22:27 - Giving Personal Meaning to Corporate Values
00:23:34 - Dealing with Cynical Participants
00:25:37 - Purpose and Meaning in Song Creation
00:26:03 - Studio Collaboration
00:27:15 - Spontaneous Song Creation
00:28:48 - Song Creation Process
00:29:53 - Cultural Variances
00:33:24 - Observing Company Culture
00:37:25 - The Power of Music in Team Building
00:38:15 - Impactful Feedback and Client Relationships
00:41:22 - Belief and Connection in Employee Engagement
00:44:39 - 3 Sticky Notes of Wisdom
00:47:50 - Wrapping Up with Collaboration and Inspiration
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Sam McNeill on LinkedIn hereFollow SongDivision on Instagram hereFollow Song Division on Facebook hereFollow SongDivision of Twitter hereAttend July's Free Song Division event here
----more----Full Episode TranscriptGet the full transcript of the episode here
Andy Goram speaks with Jeff Klubeck, an accomplished coach, sought-after speaker, and the author of "The Integrity Game." Through his life experiences, Jeff discovered the power of making accountability non-threatening and non-judgmental, laying the foundation for his journey into the integrity game. This journey, intertwined with personal loss, became more than just a professional endeavour. It transformed his approach making integrity an inside job and an essential part of every aspect of life. In this episode Jeff shares his 10-point framework for playing the integrity game successfully, bringing meaning and purpose to what you do, not just a list of buzzwords.
----more----
Key Takeaways* Understand the complexity of what integrity is really about. * Recognise your unique personal gifts and the part they play in integrity. * The impact integrity has on teamwork and productivity. * How to take ownership and embrace accountability. * How integrating, not aligning the 10-point framework us where the real power is.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:02:39 - The Meaning of Integrity
00:06:02 - The Power of Parables
00:08:45 - The Importance of Emotional Connection
00:12:48 - Integrity Beyond Professional
00:13:06 - Exploring the Mentee-Mentor Relationship
00:13:32 - The Voice in Jeff's Head
00:16:21 - Accountability and Integrity
00:16:57 - Widening the Understanding of Integrity
00:22:20 - Going Beyond Word and Behaviour
00:24:22 - Navigating Complex Decisions
00:27:19 - Integrity and Integration
00:32:00 - Identifying Personal Gifts
00:37:10 - The Ten Points of the Model
00:43:33 - Three Sticky Notes of Wisdom
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Jeff Klubeck on LinkedIn hereFollow Jeff Klubeck on Instagram hereFind The Integrity Game website hereFind the book "The Integrity Game" here----more----Full Episode TranscriptGet the full transcript of the episode here
Andy Goram speaks with Kelly Campbell, a trauma-informed leadership coach, who shares their personal journey and insights on the impact of childhood trauma on leadership behaviour. Through their own experiences and professional expertise, they delve into the correlation between unresolved trauma and leadership patterns, highlighting the connection between childhood experiences and adult leadership styles. Kelly's emphasis on the importance of acknowledging and addressing trauma, both on a personal and organisational level, offers valuable perspectives for leaders and managers and offers up a path to healing.
----more----
Key Takeaways* The importance of addressing trauma in leadership roles for a healthier work environment. * The impact of unresolved trauma on workplace culture and how it affects team dynamics. * The practical steps to begin trauma healing for leaders, fostering personal growth and more effective leadership. * Trauma-informed leadership practices to create a more supportive and inclusive workplace. * How healing trauma can benefit organisational wellbeing, productivity and employee engagement.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:01:11 - Impact of Unresolved Trauma on Leadership
00:02:16 - Trauma-Informed Leadership and Kelly's Journey
00:08:23 - Trauma-Informed Leadership Definition
00:11:00 - Writing "Heal to Lead"
00:16:12 - People Pleasing Or Controlling Leaders
00:18:24 - The Impact of Unhealed Trauma in Leadership
00:21:43 - The Epidemic of Not-Enoughness
00:27:41 - Taking Responsibility for Healing
00:30:49 - Lifetime Commitment to Healing
00:31:32 - The Concept of Healing Trauma
00:32:39 - Taking Responsibility
00:39:09 - Impact on Organisations
00:42:31 - Business Sense of Caring
00:46:33 - Sticky Notes of Wisdom
00:48:17 - The Ripple Effect of Healing
00:48:47 - Connect with Kelly Campbell
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Kelly Campbell on LinkedIn hereFollow Kelly Campbell on Instagram hereFind Kelly's website hereFind the book "Heal To Lead" hereAccess the Healing Menu here----more----Full Episode TranscriptGet the full transcript of the episode here
Andy Goram speaks to Jo Coxhill, an internal communications expert and employee listener with a passion for improving organisational culture and employee experience. With a background in marketing and extensive experience in internal comms and engagement, Jo has a deep understanding of the nuances of workplace dynamics. In this episode Jo's focus on employee listening strategies, hybrid working, burnout solutions, and building inclusive workplace cultures enables her to share valuable insights of the good, the bad, and the crazy things she hears inside organisations.
----more----
Key Takeaways* How effective employee listening strategies create a more engaged and productive workforce. * How to make the most of hybrid working and enhance collaboration and productivity. * How others are addressing workplace burnout and boosting employee well-being. * The responsibility on leadership roles in driving employee engagement and satisfaction.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Podcast introduction
00:02:53 - Importance of Listening to Employees
00:09:41 - Role of an Employee Listener
00:11:45 - Motivation for Independent Consulting
00:13:46 - Positive Client Relationships
00:14:13 - Common Misconceptions about Employee Listening
00:16:47 - Employee Listening: Fashionable or Genuine Thirst?
00:21:35 - Pitfalls of Employee Listening
00:24:50 - Building Trust through Employee Listening
00:26:13 - The Hybrid Work Dilemma
00:27:30 - The Pitfalls of Employee-Led Hybrid Working
00:30:28 - EY's Framework for Hybrid Working
00:32:00 - Best Practices for Hybrid Working
00:37:24 - Impact of Hybrid Working on Burnout
00:40:18 - Rethinking Productivity and Work Hours
00:41:15 - The Importance of Productivity and Reshaping Work
00:42:04 - The Gold Standard of Leadership and Employee Listening
00:43:42 - Creating Harmony and Consensus in the Workplace
00:45:30 - The Power of Employee Listening
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Jo Coxhill on LinkedIn hereFollow Jo Coxhill on X here----more----Full Episode TranscriptGet the full transcript of the episode here
Host, Andy Goram talks to James Lawrence, CEO of Happy Companies about how to give everybody in an organisation the benefit of personalised, contextualised coaching. Being raised by two parents who were psychologists, James always had a fascination with the mind. That coupled with an entrepreneurial spirit and a bunch of failures as a leader, and then seeing the impact of a personal, executive coach, inspired James to try and find a way to bring that same benefit he got, to the masses.
----more----
Key Takeaways* The secrets to improving organizational culture. * The scalable training techniques that help anyone be a better communicator. * The ROI of investing in your employees. * The transformative benefits of personalised coaching. * Harnessing the power of AI to scale it in your organisation.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:03:11 - The Value of Coaching
00:08:16 - The Challenges of Scaling Coaching
00:14:41 - The Birth of Happy Companies
00:16:20 - The Problem Happy Aims to Solve
00:18:30 - The Impact of Organisational Culture
00:22:48 - Leadership and Getting People to Want to Do Things
00:26:57 - The Need for Scalable Solutions
00:29:44 - Personalised Coaching through Behavioral Science
00:36:01 - The Role of Curiosity
00:44:31 - The Intersection of Art, Technology and Science
00:46:14 - Sticky Notes: Investing in People
00:48:46 - Podcast Conclusions
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow James Lawrence on LinkedIn hereFind out all about Happy Companies here----more----Full Episode TranscriptGet the full transcript of the episode here
Dale Whelehan, CEO of Four Day Week Global, joins host, Andy Goram to share his expertise on the potential benefits and challenges of implementing a four-day workweek, and how this can reframe the role that work plays in our lives, and re-shape business and society for good. If you're a business leader seeking to create a more sustainable and equitable work environment while enhancing employee well-being, this episode might be just what you're looking for.
----more----
Key Takeaways* The benefits a four-day workweek can bring for your team's well-being and productivity. * Actionable strategies for successfully implementing a four-day workweek in your organisation. * The positive impact of reduced work hours on employee productivity. * How a four-day workweek can significantly improve work-life balance and increase satisfaction and retention. * How AI supports shorter workweeks and how it will revolutionise the way we approach productivity.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Building Stickier, Competition-Smashing Organisations
00:03:22 - The Four-Day Workweek Debate
00:06:18 - The Purpose of the Four-Day Workweek
00:08:07 - Addressing Concerns and Criticisms
00:13:21 - Human Motivation and Organizational Behavior
00:15:14 - The Psychological Impact of Work Hours
00:18:07 - Evidence for a Four-Day Workweek
00:20:36 - Broader Societal Impact
00:25:30 - Long-Term Effects and Industry Differences
00:28:17 - Employee Utilization of Time Off
00:30:00 - Importance of Psychological Safety in Leadership
00:31:01 - Global Leadership in Work Time Conversations
00:36:15 - Impact of a Four-Day Week on Financial Situations
00:37:55 - Harnessing AI and the Future of Work
00:43:21 - Emphasising Quality Over Output
00:44:59 - The Impact of AI and the 80/20 Rule
00:45:37 - Three Pieces of Advice for Businesses
00:47:06 - Motivating the Workforce
00:47:45 - Where to Find More Information
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dr. Dale Whelehan on LinkedIn hereFind Dr. Dale Whelehan on the 4 Day Week Global Website hereFollow Dr. Dale Whelehan on X hereFind Dr. Randy Ross on Instagram here----more----Full Episode TranscriptGet the full transcript of the episode here
Dr. Randy Ross, a renowned expert on axiology, shares profound insights into the impact of values and purpose in organisational life. In an engaging conversation your host, Andy Goram and Dr. Ross explore the concept of axiology, including its beginnings in ancient Greek Philosophy and it's more modern interpretations, as a means to help and guide individuals and organisations in making purpose-driven decisions that are good for the employee, company, community and planet alike.
----more----
Key Takeaways* The impact of axiology in business and unlock its potential for success. * The secrets to building a business that adds significant value to the community. * Workplace cultures that provoke positive change, drive growth and success. * Personal and organisational purpose statements that drive motivation and achievement. * The principles of creating sustainable value and generosity in business.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:03:28 - Dr. Randy Ross' Background
00:07:24 - Purpose of Business
00:11:25 - Creating Remarkable Value
00:15:34 - Bridging the Gap
00:15:44 - Axiology and Value Judgments
00:18:29 - The Seven Maxims of Value Creation
00:22:00 - Pursuit of Happiness and Money
00:27:01 - Responsibility and Ownership
00:30:24 - Purpose Statements and Value Judgements
00:44:44 - Sticky Notes of Wisdom
00:47:18 - Conclusion and Call to Action
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dr. Randy Ross on LinkedIn hereFollow Dr. Randy Ross on Facebook hereFollow Dr. Randy Ross on Instagram hereFind Dr. Randy Ross on YouTube hereFind Dr. Randy Ross's website here----more----Full Episode TranscriptGet the full transcript of the episode here
Why are such common sense things like essential, human skills, still not common practice when it comes to leadership? In this episode of the Sticky From The Inside podcast, host Andy Goram delves into the topic of human leadership skills in the workplace with guest Thomas Gelmi, an international coach and author of Breakthrough and The Coaching Code. Both Andy and Thomas express frustration at the gap between recognition of the importance of human leadership skills and their practical implementation in the workplace today. The conversation emphasises the need for organisations to prioritise personality development over traditional leadership skills, with Thomas highlighting the impact of authentic, empathetic, and compassionate leadership on team dynamics and overall performance.
----more----
Key Takeaways* The art of transforming common sense "soft" leadership skills into common practice. * How to overcome barriers to fostering a more collaborative and inclusive work environment. * Understand the significance of fostering empathy and authenticity in leadership. * Unpack the role of personality development in becoming a successful leader. * The crucial role top management plays in driving cultural change and creating a positive work environment.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:01:22 - The Importance of Human Leadership Skills
00:05:57 - Thomas Gelmi's Unconventional Background
00:09:37 - Key Facets of Effective Leadership
00:14:04 - The Challenge of Integrating Human Leadership Skills
00:18:27 - The Importance of Communication Skills
00:19:27 - The Biggest Mistake in Communication
00:23:31 - The Influence of Dominant Alpha Males
00:27:00 - Shifting Organisational Cultures
00:32:51 - The Process of Change
00:35:46 - The Impact of Unintentional Behaviour
00:38:10 - Raising Awareness in Organisations
00:43:52 - Sticky Note Wisdom
00:47:25 - Conclusion and Farewell
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Thomas Gelmi on LinkedIn hereFollow Thomas Gelmi on TikTok hereFind Thomas Gelmi's website here----more----Full Episode TranscriptGet the full transcript of the episode here
Jim Vaselopulos, the founder of Rafti Advisors, podcast host and author of the book "Clarity: Business wisdom to work less and achieve more" is no stranger to navigating the complexities of the modern work environment. With a wealth of experience in executive coaching and advising businesses, Jim brings a unique perspective to achieving workplace clarity. In an engaging conversation with your host, Andy Goram, he sheds light on the importance of curiosity for business leaders and the nuances of overcoming emotional barriers in decision-making and offers invaluable advice for entrepreneurs and business leaders seeking to elevate their performance and achieve exceptional results.
----more----
Key Takeaways* How to enhance productivity by achieving clarity in noisy environments. * The power of curiosity. * How to deal with emotional barriers to make confident and rational decisions. * Master the art of timing and sequencing actions. * How conscious competence can take you to the next level
----more----
Key MomentsThe key moments in this episode are:
00:03:08 - Navigating the Modern Work Environment
00:05:29 - The Power of Podcasting
00:07:40 - The Importance of Clarity
00:10:49 - Recognizing the Lack of Clarity
00:15:40 - The Power of Curiosity
00:18:09 - The Importance of Listening
00:23:06 - Addressing Root Causes
00:27:27 - Breaking the Self-Justification Cycle
00:32:05 - Emotions and Decision-Making
00:36:30 - Prioritisation and Timing
00:41:41 - Attaining Clarity
00:43:06 - The journey to conscious competence
00:45:27 - Sticky Notes Wisdom
00:47:22 - Podcast Close
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Jim Vaselopulos on LinkedIn hereVisit the Business Wisdom website hereFollow Jim on Twitter/X hereFollow Business Wisdom on Instagram hereFind Rafti Advisors on Facebook hereFind The Leadership Podcast here----more----Full Episode TranscriptGet the full transcript of the episode here
Andy Goram chats to Joshua Berry, CEO of Econic and author of the book "Dare To Be Naive", a book about leadership and business being a force for good. In this conversation, they explore the essence of intentional, conscious actions and their transformative impact on leadership. They look at how this approach creates a positive ripple effect through organisations, leading to stronger cultures, and higher levels of employee engagement and retention.
----more----
Key Takeaways* Seeing your "Ripples of Impact" * Why intention and consciousness are so important for leaders * What the "Return on Intentionality" is for businesses * What it takes to challenge limiting beliefs and drive real change
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to the Podcast
00:01:19 - Return on Intentionality
00:02:27 - Ripples of Impact and Intentional Leadership
00:10:52 - Command and Control vs. Positive Leadership
00:15:38 - Harnessing Latent Potential in Teams
00:16:09 - The Suppression of Potential
00:17:33 - Creating Space for Potential
00:19:58 - The Power of Intentionality
00:22:44 - Seismic Impact of Conscious Decision Making
00:30:12 - Embracing Uncertainty in Innovation
00:31:12 - The Role of Faith and Belief in Business
00:32:50 - The Impact of Unwritten Procedures in Business
00:36:06 - Challenging Limiting Beliefs
00:41:42 - The Future of Leadership
00:43:15 - Sticky Notes of Wisdom
00:47:36 - Episode Close
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Joshua Berry on LinkedIn hereVisit the Ecomic website hereFollow Joshua Berry on X here----more----Full Episode TranscriptGet the full transcript of the episode here
David Liddle, CEO of the TCM Group, talks to your host, Andy Goram and shares his expertise on creating a culture of fairness and authenticity within organisations. Andy talks to David about his background in mediation and restorative justice and how that led him to recognise the importance of dialogue, empathy, and engagement in effectively resolving conflicts and building sustainably enabling workplace cultures.
----more----
Key Takeaways* The power of purpose and culture. * What makes an effective conflict management strategy. * Why traditional conflict management systems fail, and how to change them. * The power of a culture built on fairness and authenticity. * The transformation of HR leadership.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to the episode
00:03:11 - David's Background and Purpose
00:12:17 - Award-winning Project with Burberry
00:14:54 - Organisational Response to Pressure and Challenges
00:15:28 - The Importance of Compassion in Management
00:16:12 - Impact of Inaction on Individuals
00:19:10 - Compassion as the Currency of Successful Organisations
00:22:44 - Changing Attitudes and Policies
00:27:45 - Implementing Consistency and Objectivity
00:30:03 - The Powerhouse Resolution Centre
00:32:51 - Shifting Organisational Value
00:36:23 - Transformational Culture Through Alignment
00:41:20 - Transitioning to a Restorative Approach
00:44:23 - Creating Culture Hubs
00:44:36 - The Importance of Dialogue
00:45:54 - Sticky Notes of Wisdom
00:47:58 - Podcast close
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow David Liddle on LinkedIn hereVisit the TCM website hereFollow David Liddle on X hereFind out about Total Quality Management hereFind out about the Kaizen Principles hereWatch David Ulrich on Paradox Navigation hereFollow Claire Salter from Burberry on LinkedIn hereFind out about the Burberry Hub hereRead Baroness Casey's review of The Metropolitan Police hereFind David's book Transformational Culture hereFind David's book Managing Conflict hereFind the People & Culture Association here----more----Full Episode TranscriptGet the full transcript of the episode here
Does the struggle of attracting and retaining top talent sound familiar? Have you been told to simply offer higher salaries or better benefits, only to be still facing high turnover rates and recruitment challenges? Andy Goram speaks to Darius Matusiak from the Recruitment firm, Macildowie, who has recently rebranded as a Recruitment & Retention company in the face of today's challenges. Darius Matusiak brings over a decade of expertise to the table, and as Managing Director of the Partnerships division, is well placed to give us an inside view on what happening with the questions around recruitment and retention.
----more----
Key Takeaways* Overcoming recruitment and retention challenges to build a thriving workforce. * The impact remote work, flexibility and A.I. is having on modern recruitment practices. * How a consultative approach for more effective and personalised recruitment. * The key factors that contribute to employee turnover and learning to address them effectively. * How to adapt recruitment and retention strategies to meet the evolving needs of the workforce
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:02:13 - The Shift from Recruitment to Retention
00:07:14 - Importance of People-First Culture
00:10:03 - The Broken Recruitment Industry
00:14:52 - Understanding Generational Differences
00:16:47 - Gen Z's Work Preferences
00:17:40 - Impact of AI on Work
00:19:50 - The Four-Day Workweek
00:23:40 - Importance of Culture and Retention
00:24:03 - Shift from Recruitment to Recruitment and Retention
00:33:22 - Current financial challenges
00:34:05 - Retention and employee value
00:36:20 - Business focus on retention
00:38:49 - Focus on retention efforts
00:41:47 - Sticky Notes for dealing with recruitment and retention challenges
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Darius Matusiak on LinkedIn hereVisit the Macildowie website hereFind the Happy Workplace Project Podcast hereVisit the 4-Day-Week website hereFollow Dr. Dale Whelehan on LinkedIn here----more----Full Episode TranscriptGet the full transcript of the episode here
Imagine organising a dinner that completely changes your perspective on life. Daniele Fiandaca's journey into inclusive leadership began with just that - a transformative event that opened his eyes to the impact of exclusion. This pivotal moment ignited his passion for creating change and led him to co-found Token Man, an initiative focused on engaging men in diversity, equity, and inclusion. In this episode, your host, Andy Goram chats to Daniele about his experiences and asks him to share his valuable insights and strategies for building a more inclusive, diverse, equitable and supportive work environment.
----more----
Key Takeaways* The Impact of inclusive leadership for a thriving workplace * The use of vulnerability to connect and lead with authenticity * The need to champion marginalized groups through allyship and supportive actions * The importance of cultural intelligence and empathy in curating a diverse workforce * Getting comfortable with stepping out of comfort zones
----more----
Key Moments00:00:10 - Introduction to Inclusive Leadership
00:03:32 - Daniele's Background and Mission
00:10:07 - The Importance of Inclusive Leadership
00:14:50 - Men's Involvement in the Equity Conversation
00:15:13 - Importance of Inclusive Language
00:17:15 - Support and Recruitment
00:19:43 - Essential Skills for Inclusive Leadership
00:22:42 - The Challenge of Empathy
00:27:04 - The Power of Vulnerability
00:31:48 - Impact of Patriarchy on Men
00:34:55 - The Importance of Empathy and Support
00:35:44 - Evolving Notion of Allyship
00:42:27 - Engaging Men in the Conversation
00:44:18 - Embracing Gender Fluidity and Mental Health
00:46:21 - Sticky Notes and Leadership Advice
00:48:56 - Final Thoughts and Goodbyes
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Daniele Fiandaca on LinkedIn hereWork with Daniele hereSign-up to the Token Man Newsletter hereFind out about the "Hard As Nails" campaign hereFind out about the Token Man Brave Spaces events hereFind the book "Creative Superpowers here----more----Full Episode TranscriptGet the full transcript of the episode here
Want a Sticky Business? Start with understanding what you really value as a leader. Join us as we delve into the world of leadership and the importance of aligning it with company mission and values. With insights from Dr. Kumar Ramlall and Amit Ramlall, this episode will challenge your perceptions and leave you questioning the balance between profit and people in today's business landscape. Tune in to discover what it truly means to lead with purpose and values.
----more----
Key Takeaways* The art of creating sticky businesses to keep customers coming back for more. * The importance of aligning leadership with company mission to drive success and inspire teams. * Authenticity in leadership builds trust and loyalty among employees and customers. * Recognising and nurturing individual strengths fosters a thriving and engaged workforce. * Leaders who balance profit and people, and what's needed today and tomorrow deliver sustainable growth.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky Leadership
00:03:40 - Purpose and the Chintan Project
00:11:49 - The Role of Authenticity in Leadership
00:21:30 - Differentiating Successful Sticky Leaders
00:25:49 - The Importance of Valuing People
00:29:11 - Workplace Challenges Post-COVID
00:31:08 - The Power of Mission
00:36:14 - The Role of Vision and Mission in Business Success
00:42:00 - Sticky Note Wisdom for Leaders
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dr. Kumar Ramlall on LinkedIn hereFollow Amit Ramlall on LinkedIn here hereVisit chintanproject.com hereFollow The Chintan Project on LinkedIn hereFollow The Chintan Project on Instagram hereFollow The Chintan Project on Facebook hereWatch The Chintan Project on YouTube hereFind out more about Keith Cunningham here----more----Full Episode TranscriptGet the full transcript of the episode here
Do you desire to create a thriving workplace where your team is highly productive, engaged, and feels a deep sense of belonging? Join us as your host, Andy Goram speaks with Joey Havens, managing partner at Horne LLP and author of the book "Leading with Significance" where Joey shares his personal journey, from realising the impact of his own leadership blind spots to transforming Horne's workplace culture, where prioritising people became their number one strategy. He emphasises the significance of leading with intention and genuine care, highlighting the power of transparency and the need to build a strong sense of belonging within organisations.
----more----
Key Takeaways* The secrets to fostering a magnetic and enduring workplace culture that keeps employees engaged and productive. * How to lead with significance, inspiring your team to reach new heights of success and fulfillment. * The power of transparency and open communication in leadership, and how it can transform your workplace culture. * Cultivating genuine care for your employees creates a workplace culture where everyone feels valued and supported.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction: Building Stickier Organisations
00:01:57 - Leading with Significance
00:03:23 - Background and Inspiration
00:08:43 - The Significance of Leading with Significance
00:15:28 - The Wise Firm and the Foolish Firm
00:16:45 - Building a Wise Firm Culture
00:18:25 - Foundations of a Magnetic Workplace
00:19:17 - People First and Transparency
00:26:58 - The Complexity of Culture
00:30:06 - The Impact of Flexibility
00:33:28 - Moving from Good Culture to Magnetic Culture
00:35:03 - Impact of Challenging Behaviours
00:36:53 - Creating a Compelling Vision
00:38:05 - Future of Work Challenges
00:40:48 - Three Magnetic Sticky Thoughts
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Joey Havens on LinkedIn hereFollow Joey Havens on X/Twitter hereFollow Joey Havens on Instagram hereGet the book "Leading with Significance" hereRead Joey's "Be Better" Blog hereFind the Horne website here----more----Full Episode TranscriptGet the full transcript of the episode here
Do you want to boost employee satisfaction, productivity, and overall success in your business? In this episode, your host, Andy Goram, gives his guests Christmas off and shares his twelve retention tips for 24 that will help you create a stickier workplace. After a LinkedIn request, he's joined in this shorter episode by the family's little, black, neurotic dog- Mabel, who doesn't add much to the conversation but is there for moral support. If you're looking for a boost to your business's stickiness these retention strategies will really help.
----more----
Key Takeaways* Business Landscape Challenges and Uncertainty: Learn how to navigate and thrive in today's volatile business environment. * Employee Engagement and Retention: Discover effective strategies to keep your employees motivated and committed to your company. * Purpose and Belonging in the Workplace: Uncover the key to creating a workplace where employees feel fulfilled and connected. * Generational Shift and Skills Gap: Understand how to bridge the gap between different generations and skill sets in the workplace that's headed your way. * Twelve Retention Tips for 2024: Expert advice on retaining your talent in the year ahead.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside Podcast
00:01:29 - Reflection on the Past Year
00:05:24 - 12 Retention Tips for 2024
00:17:37 - Conclusion and Looking Ahead
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Full Episode TranscriptGet the full transcript of the episode here
Andy Goram talks to Dan Archer, CEO of Visiting Angels, a dedicated advocate for transforming the care industry and making it the best job in the world. With over 12 years of experience in the care sector, Dan has firsthand knowledge of the challenges faced by professional carers and the impact it has on the industry. He is very clear. It is time for change and doesn't hold back his views and opinions on what that will take.
----more----
Key Takeaways* The key challenges facing the care industry and how to overcome them. * Effective strategies for recruiting and retaining top talent in the care industry. * The importance of valuing caregivers and how it can positively impact your organization. * Practical ways to create a positive work environment, promoting employee satisfaction and well-being. * Insights into the latest trends and best practices in the care industry. * How to successfully transform the care industry
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction
00:02:32 - The Current Landscape of the Care Sector
00:06:59 - The Carer-Centric Approach
00:08:33 - Transforming the Care Sector
00:14:09 - Society's Perception of Carers
00:17:01 - The Real Job Experience
00:19:02 - Vision for the Future
00:21:18 - Culture and Employee Retention
00:27:13 - Challenges in the Caregiving Industry
00:28:28 - The Impact of Pay and Working Conditions
00:31:19 - Making People Seen, Heard, and Valued
00:39:54 - The Need for Change
00:43:12 - Sticky Note Wisdom
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dan Archer on LinkedIn hereFollow Visiting Angels on LinkedIn hereFind the Visiting Angels website hereFind out about Neil Eastwood hereFind the book "Saving Social Care" here----more----Full Episode TranscriptGet the full transcript of the episode here
In this episode of Sticky From The Inside, you'll hear from Jeff Jackel, an expert in automating employee recognition and engagement. Host, Andy Goram, initially had doubts about the relevance of talking to a "gifting guy," but quickly realized the links between recognition, automation and the hybrid work environment. Jeff, the co-founder of Client Giant, is a trailblazer in the field of technology-driven employee recognition and engagement. The pair discuss that by embracing automation and creating a positive work environment, businesses can enhance employee morale, retention, and overall organizational success at scale. If you're a business owner or leader who wants to improve employee engagement and loyalty, this episode is a must-listen.
----more----
Key Takeaways* The power of employee recognition and how it can boost morale and productivity. * The role of automation in employee recognition and how it can streamline processes and improve efficiency. * How to create personal connections in a hybrid environment and foster a genuine sense of belonging. * The benefits of automating employee recognition, from time savings to increased accuracy and fairness. * The power of genuine recognition in creating strong, lasting relationships with your employees.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Podcast Introduction
00:01:20 - The Importance of Employee Recognition
00:02:16 - Automating Thoughtfulness
00:03:00 - Introduction to Jeff Jackel and Client Giant
00:08:28 - Loving Employees Before Clients
00:14:43 - The Importance of Caring
00:15:46 - The Impact of the Hybrid Environment
00:18:43 - Opportunities for Building Relationships
00:21:01 - The Consequences of Neglecting Recognition and Caring
00:28:28 - The Role of Automation at Scale
00:29:53 - How to Automate Thoughtfulness
00:35:23 - Balancing Automation and Personal Touches
00:41:50 - The Importance of Personalisation
00:44:06 - Going Above and Beyond for Employees
00:46:11 - Sticky Note Summary
00:48:45 - Conclusions
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Jeff Jackel on LinkedIn hereFollow Client Giant on LinkedIn hereFollow Client Giant on Facebook hereFind out about Rosabeth Moss Kanter here----more----Full Episode TranscriptGet the full transcript of the episode here
Karen Bosher, a seasoned professional in the UK hospitality industry, joins host Andy Goram to discuss how UK Hospitality can become a stickier industry. With a diverse career spanning major corporations like Marks & Spencer, Mothercare, and Greene King, Karen brings a wealth of experience and insights to the conversation. As they delve into the challenges faced by the hospitality industry, Karen emphasizes the importance of attracting and retaining young talent, particularly Generation Z. She believes that the pandemic has only accelerated the need for change, shedding light on issues that were already simmering beneath the surface. Her unique perspective offers valuable insights for UK hospitality professionals seeking to navigate the evolving landscape and create compelling careers for young talent.
----more----
Key Takeaways* The key challenges facing the UK hospitality industry and how to overcome them. * Effective strategies for attracting and retaining top talent in the competitive hospitality industry. * The importance of fostering diversity and inclusivity in your workforce and how it can drive success. * The impact of technology on employee experience and how to leverage it for a more engaged workforce. * The evolving needs of the workforce and insights on how to stay ahead in the hospitality industry.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Podcast introduction
00:02:07 - Challenges in the Hospitality Industry
00:04:15 - Karen's Background and Experience
00:06:26 - The State of the Hospitality Industry
00:09:23 - The Employer's Role
00:15:15 - Strengthening Relationships Between Educators and Employers
00:16:04 - The Challenge of Appealing to Younger Workers
00:19:35 - Creating Compelling Job Opportunities
00:20:20 - Relevance, Authenticity, and Stigma
00:23:38 - Perception of Hospitality as a Career
00:29:58 - The need for inclusivity in the hospitality industry
00:31:15 - The growth of women's sport in pubs
00:33:34 - Changing attitudes towards gender and inclusivity
00:36:46 - The role of AI in the hospitality industry
00:39:29 - The future of hospitality and the value of human interaction
00:45:30 - Industry Conditions and Work-Life Balance
00:46:10 - Industry Reputation and Growth
00:46:27 - Sticky Note Wisdom
00:46:52 - Conclusions
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Karen Bosher on LinkedIn hereFollow Marika Messager on Twitter hereFind out about Hospitality Rising hereFind out more about Seth Godin hereFind the book "Tribes" by Seth Godin here----more----Full Episode TranscriptGet the full transcript of the episode here
In this episode, discover the extraordinary journey of Marika Messager, a conscious leadership expert. From a childhood marred by toxic behaviours, which then manifested again in her personal and professional life, her quest for answers led her to a profound understanding of behavioural change. As she navigated the male-dominated finance world, she witnessed the damaging effects of ego, power, and money. Now, armed with her unique narrative and expertise, Marika offers leaders and managers a transformative approach to drive systemic behaviour change and create a better future. Andy Goram explores what lies beneath all that.
----more----
Key Takeaways* Transform toxic behaviours and create a positive environment in your personal and professional life. * Discover the power of conscious leadership comprising of self, thought and team leadership * Unlock your mental, emotional, physical, and spiritual potential to become a more effective leader. * Break free of distorted patterns and programming that influence individual and collective behaviour. * Explore the impact of values, ethics, and well-being on driving lasting organisational change.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction
00:03:46 - Marika's Journey to Conscious Leadership
00:09:29 - Bridging Personal and Professional Paths
00:11:37 - The Three Ego Traps of Success
00:14:50 - The Transformative Power of Conscious Leadership
00:17:11 - Toxicity and Distorted Behaviours
00:18:04 - Self Leadership
00:18:50 - Thought Leadership
00:19:45 - Team Leadership
00:22:25 - Pursuit of Mastery
00:33:19 - Mastering Revenue, Profit & People
00:34:07 - The Cost of Unhealthy Behaviours
00:35:24 - Transforming Culture
00:36:41 - Recognising and Addressing Unhealthy Behaviours,
00:39:08 - The Butterfly Effect,
00:43:34 - Sticky Note Wisdom
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereFollow the Podcast on Facebook hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Marika Messager on LinkedIn hereFollow Marika Messager on Instagram hereFollow Marika Messager on Facebook hereFind the Conscious Leadership website hereWatch Dan Pink's Drive TEDTalk here----more----Full Episode TranscriptGet the full transcript of the episode here
In this episode of the Sticky From The Inside podcast, host Andy Goram dives into the topic of Courageous Inquiry and the importance of having difficult conversations with guest Toni Jennings. Toni, a leadership expert, with 30 years' of leadership experience in the tough world of Pharma sales, shares her insights on effective communication and how approaching conversations with authenticity, curiosity, and bravery can lead to far more meaningful outcomes.
----more----
Key Takeaways* See how bravery is the key to having difficult yet productive conversations. * Learn how to cultivate trust effectively through a newfound sense of curiosity. * Get over the underlying fears that may prevent you from asking the tough questions. * Recognise the role that language and language barriers play in effective communication. * Discover the transformative power of asking better questions with clearer intentions.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky From the Inside,
00:01:11 - Setting the context for today's conversation
00:03:02 - Importance of Courageous Inquiry
00:06:11 - Toni's Background and Current Focus
00:08:00 - Curiosity and Trust
00:10:09 - Toni's Language Epiphany
00:17:37 - The Importance of Healthy Conflict
00:19:15 - Challenges Faced by Different Generations
00:23:42 - Building Trust and Setting Intentions
00:29:14 - Framework for Courageous Inquiry
00:34:46 - The Importance of Authenticity
00:35:57 - Managing Emotions in Difficult Conversations
00:39:29 - Leading Conversations with Authority
00:41:33 - Be Brave and Authentic
00:43:23 - Sticky Note Wisdom
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Toni Jennings on LinkedIn hereFind the Every Conversation Counts website hereFind the Trust Equation HBR article hereFind the Frances Frei TED Talk here----more----Full Episode TranscriptGet the full transcript of the episode here
In a single moment of introspection, Joe Mull's entire perspective on workplace commitment shifted. A podcast interview left him grappling with the daunting task of summarizing years of research into one sentence. The complexity of the topic ignited a fire within him, urging him to seek a simpler, more concise answer. Little did he know, this challenge would set him on a transformative journey towards a groundbreaking framework. Now, the question remains: how did Joe Mull successfully unlock the secrets of activating commitment in the workplace? In this episode, Andy Goram investigates just that.
----more----
Key Takeaways* Discover the simple evidenced-based framework to foster greater employee commitment. * Understand the social science and research that led to that discovery. * Hear relatable stories of success, when people have their dream job. * Access resources and the book, "Employalty" that hold all the answers.
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction to Sticky From the Inside,
00:01:28 - Episode context setting
00:03:07 - Introducing Joe Mull and "Employalty"
00:06:41 - The Inspiration Behind "Employalty"
00:09:40 - Unveiling the True Problem behind employee commitment
00:15:02 - Employee experience is a business imperative
00:15:39 - An internal psychological scorecard
00:16:47 - The commerciality of a great employee experience,
00:19:38 - The importance of ideal job, meaningful work and great boss
00:28:30 - The Importance of Employee Commitment,
00:29:49 - Shifting Paradigm on Pay and Compensation
00:35:09 - The Urgent Need for Change in the Workplace
00:42:12 - Brody Jackson and The Dream Job,
00:43:18 - Debunking the Generational Myth of Work Ethic
00:46:29 - Sticky Note Wisdom
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Joe Mull on Linkedin hereFind Joe Mull's website hereFind the book "Employalty" hereFind the Better Boss Now podcast hereFind the McKinsey Research referenced hereFind the Twitter Posts from Paul Fairie about "Nobody Wants To Work Anymore" here----more----Full Episode TranscriptGet the full transcript of the episode here
Mike White's journey is a testament to the power of self-awareness, resilience, and the determination to keep moving forward, despite the odds. School was a tough battleground for the young Mike, navigating an education system that was ill-equipped to nurture his creative and dyslexic mind. Instead of succumbing to the pressure, he used it as fuel to prove his worth.
In this episode Andy Goram examines the hurdles, challenges, dark time and triumphs along Mike's career timeline from Dorset to Perry Barr and from London to L.A. and has led to his current position of CEO and Founder of Lively, a creative, innovation agency that has taken the events market by storm.
----more----
Key Takeaways* Hear how a largely unsupportive educational environment set a foundation for resilience * Understand the profound impact of surrounding yourself with positive role-models * Learn how robberies, knock-backs and criticism fuelled a desire to succeed * The importance of both fostering a growth mindset and future focus for building resilience * The combination of hard work, belief and going for it are a powerful force
----more----
Key MomentsThe key moments in this episode are:
00:00:10 - Introduction
00:07:40 - Challenges in School and Career
00:10:09 - The Power of Supportive People
00:12:31 - Building Confidence and Skillset
00:16:21 - Producing the First Legal Rave
00:19:20 - Building a Career in Events
00:21:29 - Dark Times and Pressure
00:24:06 - Drive and Focus as Superpowers
00:34:44 - Reigniting the Pilot Light
00:37:01 - The Power of Vision and Strategy
00:42:04 - Lessons from the Pandemic,
00:48:06 - Sticky Notes & Wisdom
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Mike White on LinkedIn hereFind Lively's website hereFind the HBR article "The Corporate Athlete" here----more----Full Episode TranscriptGet the full transcript of the episode here
Andy Goram talks to Reiner Kraft Ph.D. about how to upgrade your well-being and performance by making intentional changes to your lifestyle and habits. In this episode, discover the power of epigenetics and mindful leadership as Reiner Kraft delves into the connection between the software of the mind and body.
Imagine being in the high-speed lane of Silicon Valley, working with tech giants like IBM and Yahoo. That was Reiner Kraft's life back in the 90s. But the constant pressure and relentless deadlines took a toll on him, leading to stress symptoms he couldn't ignore and ultimately steering him towards mindfulness and the concept of biohacking.
A computer scientist by training, Reiner began to view the mind and body as software and hardware, respectively. He started to explore the fascinating field of epigenetics, discovering how our genes interact with our environment, dramatically affecting our mental and physical health. This revelation transformed Reiner's approach to well-being, leading him to develop specific training and coaching programs to help others upgrade their 'mind and body software.'----more----
Key Takeaways * Unlock the mysteries of how our environment can influence or genes, providing a fascinating look into the world of epigenetics and gene expression. * Understand the power of mindful leadership, and how the cultivation of empathy, awareness, and resilience can positively influence your leadership effectiveness. * Learn how strategic changes to your lifestyle and habits can function as mind-body software upgrades, enhancing both your well-being and performance. * Explore the world where nature meets nurture, realizing how lifestyle choices contribute to genetic expression and shape who we are.
----more----
Key Moments 00:00:10 - Introduction 00:01:10 - Purpose of the Podcast 00:03:38 - Guest Introduction 00:09:21 - Understanding Epigenetics 00:15:04 - Impacting the Epigenetic Software 00:17:50 - The Role of Genes in Health 00:22:36 - The Power of Mindful Leadership 00:25:50 - The Importance of Awareness 00:29:29 - Measurable Mindfulness 00:32:50 - Implementing Mindful Practices 00:38:51 - Sticky Note #1 Mindful Minutes 00:41:42 - Sticky Note #2 Conscious Recovery 00:44:17 - Sticky Note #3 Vitamin D Gene Expression Booster 00:45:23 - The High-Performance Mind Program 00:46:31 - Conclusion
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Reiner Kraft on LinkedIn here Find the Mindful Leader website here Follow Reiner on Instagram here Read Reiner's 12 Mindful Leadership Principles here Find the High-Performance Mind Programme here Find out about Oura Rings here ----more---- Full Episode Transcript
Get the full transcript of the episode here
In the concluding part of this special two-part episode, Steve Armstrong continues to share his insights and experiences of 15 Destructive Leadership Behaviours he's admittedly shown, but is now adept at recognising and taking mitigating action against. He knows firsthand the damage they can do to a leader, employees and organisations as a whole.
In this honest and frank interview, he hopes others, both young and old, experienced or inexperienced, can avoid these pitfalls by listening to the advice he shares, based on his own mistakes.
----more----
Key Takeaways * Uncover the unseen pitfalls of destructive leadership behaviours that can harm team dynamics. * Learn the art of fostering trust and credibility, a sure-fire approach for successful leadership. * Highlight the role of self-awareness and humility in augmenting one's leadership prowess. * Grasp the urgency of ditching entitlement in favour of personal growth to enhance your leadership skills. * Identify and tackle destructive behaviours in the workplace, bolstering productivity and harmony.
----more----
Key Moments 00:02:26 - The Importance of Being Present but Not Overbearing 00:06:23 - Embracing Work Loneliness and Trusting Your Team 00:09:36 - Leadership Accountability and Responsibility 00:12:56 - The Cost of Repeating Mistakes 00:14:45 - Questioning Suitability and Learning from Experiences 00:16:26 - Destructive Behaviour and Responsibility 00:17:02 - Lack of Self-Awareness 00:19:08 - Lack of Self-Awareness and Its Consequences 00:22:49 - Humility in Leadership 00:27:11 - Feeling Entitled 00:32:12 - Building Trust and Respect 00:33:39 - Destructive Behaviours and their Impact 00:35:57 - Reflecting on Destructive Behaviours 00:39:02 - The Importance of Enjoying Work 00:43:49 - Closing Thoughts
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Steve Armstrong on LinkedIn here ----more---- Full Episode Transcript
Get the full transcript of the episode here
In part 1 of a two-part episode, former McDonald's exec shares 15 destructive behaviours to recognise and avoid, as Steve Armstrong guides you through the minefield of self-sabotage on the path to becoming the best boss you can be.
In this episode of the Sticky From The Inside podcast, host Andy Goram sits down with Steve Armstrong, a former leader at McDonald's Corporation and current strategist at Euro Garages, to discuss destructive behaviours in leadership and how to avoid them. Steve draws from his own personal experiences and learnings to share 15 destructive behaviours that leaders should steer clear of.
He highlights the importance of authenticity, vulnerability, and self-reflection in leadership, urging leaders to share personal stories of mistakes and failures to resonate with their audience. Steve also emphasises the need for experienced leaders to pass on their knowledge and experiences to the younger generation of leaders.
By avoiding these 15 destructive behaviours and focusing on building strong relationships with team members, leaders can create a thriving work environment and make a positive impact on those they lead.
----more----
Key Takeaways * Explore the significance of authenticity and vulnerability in shaping effective leaders. * Absorb valuable strategies to nurture a thriving work environment. * Recognize the harm caused by insincere kindness and the critical role of honest feedback. * Learn the art of cultivating an uplifting and encouraging team culture in the workplace.
----more----
Key Moments 00:00:00 - Introduction 00:01:34 - Importance of Sharing Mistakes and Personal Experiences 00:03:08 - Steve Armstrong's Background 00:06:10 - Striving to Be a Great Boss 00:09:02 - Impact of Leadership 00:12:33 - Early Leadership Experience 00:15:57 - The Importance of Acceptance and Avoiding Being Controlled 00:19:50 - Embracing Change and Taking Calculated Risks 00:23:42 - The Pitfalls of False Kindness and the Importance of Honest Feedback 00:27:57 - Pre-empting Complacency and Recognizing the Need for Change 00:30:10 - Overcoming Risk Aversion to Drive Success 00:31:52 - The Importance of Strategy and Culture 00:34:20 - Letting Go of the Past 00:36:24 - Resenting Others' Success 00:39:03 - Persistence and Patience with Plans 00:41:31 - Avoiding the Blame Game
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Steve Armstrong on LinkedIn here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Unlock the hidden genius in your team as leadership expert Myles Downey challenges control-driven leaders to embrace trust, tap into individual strengths, and unleash a powerhouse of performance and innovation.
In this engaging episode of Sticky From The Inside, Andy Goram sits down with Myles Downey, an accomplished executive coach and leadership development expert. The episode focuses on enabling genius and tapping into individual strengths within organizations.
Myles shares practical insights and strategies for leaders to unlock the full potential of their team members. He highlights the importance of clear communication, regular one-on-one meetings, and understanding individual strengths to create a transformative environment where creativity and innovation thrive. He also stresses the significance of taking time to reflect and think, which leads to more effective decision-making and interventions.
The episode addresses the challenges of implementing these concepts within organizations that have a command-and-control culture, while also offering inspiring examples of how embracing a culture of trust and empowerment can lead to tangible benefits such as increased performance and productivity. Leaders and managers who want to foster a culture of genius and unlock the potential of their teams will find this episode highly valuable.
----more----
Key Takeaways * Discover the essential role coaching plays in unlocking individual potential. * Ponder the rising trend of a people-first perspective in today's business landscape. * Evaluate the widespread effects of the pandemic on businesses and the newfound focus on employees. * Uncover strategies to enable latent talents and harness individual strengths within your workforce. * Understand the undeniable influence of context and clarity in fostering effective leadership and top-notch performance.
----more----
Key Moments 00:00:10 - Introduction, 00:01:12 - Importance of Coaching, 00:03:01 - Guest Introduction, 00:08:35 - The Changing World of Business, 00:11:06 - Focus on People, 00:16:32 - The Importance of Context in Leadership Communication, 00:17:23 - The Definition of Coaching, 00:20:34 - Coaching Skills and Emotional Intelligence, 00:21:02 - Tapping into a Flow State, 00:27:52 - Enabling Genius, 00:32:45 - Recognizing Your Unique Genius 00:34:16 - The Framework of Genius 00:38:05 - Resistance to Change in Organizations 00:40:32 - The Irony of Control 00:42:09 - Sticky Note Wisdom
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Myles Downey on LinkedIn here Find Myles's website here Find the book "Effective Coaching" here Find the book "Effective Modern Coaching" here Find the book "Enabling Genius: A Mindset for Success in the 21st Century" here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Host, Andy Goram, talks to Organisational Psychologist, Laura Howard about the experiences of dealing with issues of gender stereotyping, inequality and both conscious and unconscious bias, in the small sample of female leaders she spoke to during her Masters Degree research.
In this episode, Laura shares some of the stories, and her own thoughts and experiences to bring more awareness to the issues still faced by many women in the workplace and to suggest a positive path forwards.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Laura Howard on LinkedIn here Find the Contended Workplace website here Find out more about Mary Ann Sieghart here Find the book "The Authority Gap" here Find out more about Laura Bates here Find the book "Fix The System Not The Women" here ----more---- Full Episode Transcript
Get the full transcript of the episode here
How do you know what's going on with engagement levels and culture in your business? The traditional method is to bang out a survey, asking employees to tell you what they're thinking. But is that the best we can do? And when we get the data back, what should we be doing with it?
Andy Goram talks to Jaakko Kaikuluoma, co-founder of Teamspective, about what's happening in the world of engagement today, and how it's involving methods like Organisational Network Analysis (ONA) and moving from surveys to actionable people analytics. ----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Jaakko Kaikuluoma on LinkedIn here Follow Jaakko on Twitter here Find the Teamspective website here Follow Teamspective on LinkedIn here Follow Teamspective on Twitter here ----more---- Full Episode Transcript
Get the full transcript of the episode here
A recent Korn Ferry report suggests that by 2030 there will be a global talent shortage of 85 million people. So if ever focusing on employee engagement and retention was necessary, that time is now. Excellent internal communications can form part of the cultural glue that holds an organisation together, helps it retain its people and connect them to the bigger mission. Yet, communication is still given as the number one problem in many businesses. So what needs to change.
Andy Goram talks to Katie Macaulay, Managing Director of AB, the world’s longest-established internal communication agency, founded in 1964, about how internal communications needs reframing and refocusing to help with this challenge. ----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Katie Macaulay on LinkedIn here Follow Katie on Twitter here Read the Korn Ferry "Future of Work" report here Find The Internal Comms Podcast here Listen to the Sally Sussman, VP Corp. Affairs, Pfizer episode here Listen to the Jason Anthoine episode here Find the book "From Cascade To Conversation" here
----more---- Full Episode Transcript
Get the full transcript of the episode here
"We've got a perfect storm brewing", says my guest and CEO of 1105 Media, Rajeev Kapur and he says it calls for a new style of leadership. The generational and gender shifts in the workplace, the huge amount of technology disruption coming from things like AI, and the movement and tensions we're seeing in world power, let alone climate change. It all needs what Rajeev calls, "Enlightened Leadership" which is what he wrote about in his book "Chase Greatness - Enlightened Leadership for the next generation of disruption", and what he discusses with your host, Andy Goram in this episode. ----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Rajeev Kapur LinkedIn here Find the book "Chase Greatness" here
----more---- Full Episode Transcript
Get the full transcript of the episode here
In a world where we are exposed to and have access to more information than ever, and where we're working increasingly at a distance from others, but still expected to collaborate, share and learn, Personal Knowledge Management or PKM, is a modern way to synthesise the myriad of information we are exposed to today. It works in a way that is both intuitive and gives us access to a range of insight at our fingertips. Andy Goram talks to Scott Novis, who spent decades as a Video Games Exec and a VP at Disney, who says that PKM was a game-changer for him, making him more productive, happier and less overwhelmed. In this episode Scott tells us all how we can get started with PKM.
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Scott Novis on LinkedIn hereFind Scott's website hereWatch Scott's PKM YouTube talk hereFollow Scott's notes on how to set up your own PKM system hereFind out more about Ubuntu hereFind the book - How To Take Smart Notes by Sönke Ahrens hereFind the book - Building a Second Brain by Tiago Forte hereFind Richard Feynman's 12 Questions that will change your life hereListen to The Happiness Lab podcast with Laurie Santos hereFind out more about Martin Seligman and Positive Psychology hereGet a free digital copy of 1 Minute To Do List by Martin Linenberger hereDownload Obsidian hereDownload Evernote here----more----Full Episode TranscriptGet the full transcript of the episode here
Traditional management training struggles to cope with the diversity of requirements that an organisations employees need developing, and the cost of building programmes to suit all those needs. The result can be a range of broad programmes that attempt to cover as many bases as possible, or that just cover the basics. At an exec level, organisations turn to coaching as the way to help a smaller, more manageable number of people develop and maximise their effectiveness, impact and potential. What if you could cost effectively take that approach to development with all your people? Andy Goram talks to Paul Burton, who's found a way to do it.
----more----
Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Paul Burton on LinkedIn hereContact Paul Burton on email hereFind the C-Coach website here----more----Full Episode TranscriptGet the full transcript of the episode here
Psychological safety often comes down to the quality of interpersonal skills managers possess. But can you develop and measure those skills? Your host, Andy Goram, speaks to Psychological Expert and volunteer firefighter, Stephan Wiedner to try to find answers to that question. The conversation also focuses in on the new piece of research that Stephan and renowned Harvard Professor of Leadership and Management, and architect of the famous 7 Psychological Safety questions, Amy Edmondson, are embarking on to measure the link between specific interpersonal skills managers possess and use and psychological safety.
----more----Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Stephan Wiedner on LinkedIn hereFind out more about Professor Amy Edmondson hereFind the Noomii.com Website hereFind the Skillsetter Website hereFind the Zarango Website hereFind out more about Patrick Lencioni's 5 Dysfunctions of a Team hereFind out more about Tim Anderson's FIS research here----more----Full Episode TranscriptGet the full transcript of the episode here
The latest Women in the Workplace article, by McKinsey, said women leaders were switching jobs at the highest rates ever, far more than men. And ambitious, younger women were prepared to do the same. They called it “The Great Break Up”. The report went on to highlight that this could be disastrous for some companies. Women are already significantly under-represented in senior leadership roles, and now businesses are losing more of them. Why is that? What is happening? What can and should we be doing about that?
In this episode your host, Andy Goram, talks to Career Coach, Claudia Miller about some of the causes behind this phenomenon and discusses what businesses and women themselves can do to reverse the situation.
----more----Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Claudia Miller on LinkedIn hereFind Claudia's Website hereRead Women In The Workplace article by McKinsey here----more----Full Episode TranscriptGet the full transcript of the episode here
Dr. Stewart Desson discusses the humanistic psychology approach that informed the development of the Lumina Spark personality assessment tool. The Lumina Learning Mission "To transform organisations by celebrating people, one human at a time", perfectly aligns with the podcast's sentiment and the current focus on putting more humanity in the workplace, making for an energetic episode.
----more----Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Dr. Stewart Desson on LinkedIn hereFollow Lumina Learning on Instagram hereFollow Lumina Learning on Facebook hereFind out more about the Lumina Spark assessment hereFind out more about Lumina Spark Qualities hereFind out more about Viktor Frankl hereFind out more about Trait Activation Theory hereFind out more about Robert Tett hereFind out more about Type Theory hereFind out more about The Big 5 theory here----more----Full Episode TranscriptGet the full transcript of the episode here
How many times have you been asked for feedback, to complete a survey or submit new ideas, and then hear nothing back? Plenty I'm sure. A surefire way to destroy engagement and lose great people is to ignore people when you've asked them to give you something more than just their time. If you are going to ask for ideas, you have to have a decent way of directing, collating, responding to and implementing them. It's easier than it sounds. Andy Goram talks to Will Read from Sideways6 about how best to bring employee ideas to life and what the rules of thumb are when trying to co-create with your employees so that everybody benefits.----more----Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Will Read on LinkedIn hereFollow Will Read on Twitter hereVisit the Sideways6 website hereFollow Sideways6 on Twitter hereRead about The IKEA effect hereFind out about Jim Collins hereFind out about Leo Quinn hereFind out about Balfour Beatty's "Build To Last" strategy hereFind Tim Ferriss's Podcast hereFind out about James Clear here----more----Full Episode TranscriptGet the full transcript of the episode here
Andy Goram talks to the author and award-winning Apple Podcast host, Oscar Trimboli, about what makes a deep listener. Oscar is on a quest to create 100 million deep listeners across the globe, but what is deep listening and how does that differ from being a good listener? In a lively conversation, Andy asks Oscar to unlock the secrets of deep listening and share the benefits of taking your listening skills to another level.----more----Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Oscar Trimboli on LinkedIn hereTake the listening quiz hereGet the book "How To Listen" hereVisit Oscar's website hereFind Oscar's Deep Listening Podcast hereFind out about Professor Stefan van der Stigchel hereFind out about James Nestor here----more----Full Episode TranscriptGet the full transcript of the episode here
The Pandemic has had a dramatic effect on the levels of employee engagement in the UK. But trying to find a consolidated answer to what has actually happened, who has faired better, and why, has been pretty much impossible. Until now. Andy Goram talks to Sarah Pass, Senior Lecturer at Nottingham Business School, part of Nottingham Trent University and James Court-Smith, Data Scientist and Director at Stillae, and who are both Engage For Success Board Members, about their new, definitive report into what has happened to employee engagement, pre, during and post the Pandemic. They pick out the key points that separate the winners from the losers and make clear recommendations as to the way to improve going forwards.----more----Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Sarah Pass on LinkedIn hereFollow James Court-Smith on LinkedIn hereFind the Engage For Success website hereGet access to the report findings and employee engagement assessment here----more----Full Episode TranscriptGet the full transcript of the episode here
Equality, diversity and inclusion are important principles to build a modern workplace on. Recruiting for that breadth of experience and perspective can be a delicate subject though. Leading a discussion on this topic even made me nervous as a podcast host, for fear of upsetting someone, or unintentionally saying the wrong thing. But that's no excuse for not talking about this important topic. Andy Goram talks to Nicky Wright, MD of Diversity Works Group, who is trying to take out conscious and unconscious bias from the recruitment process, as he seeks to understand and get better educated about the issues and opportunities the combination of E,D,&I, and Recruitment present.----more----Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Nicky Wright on LinkedIn hereFollow Diversity Job Group on LinkedIn hereFollow Diversity Jobs Group on Twitter hereFollow Diversity Jobs Group on Instagram hereFollow Diversity Jobs Group on Facebook hereFollow Diversity Jobs Group on YouTube hereWatch Diversity Jobs Group website here----more----Full Episode TranscriptGet the full transcript of the episode here
With everything that’s going on in the world at the moment, could there be a better way to take a break from all that, than talking about the topic of joy? In a world where there’s a tonne of leadership books and doctrines about the choices and responsibilities of leadership, this conversation hones in on the real human side of things and speaks of transformation, love and joy in leadership that can sustain purposeful action and social change. Andy Goram talks to Rajasvini Bhansal, co-author of the book "Leading With Joy" about why leading with joy is a serious business, is by no means the easy path, but can bring wonderful results.----more----Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Rajasvini Bhansali on LinkedIn hereFollow Rajasvini on Facebook hereFollow Rajasvini on Twitter hereFollow Rajasvini on Instagram hereFind the book "Leading With Joy" hereFollow the book on Twitter hereFollow the book on Instagram hereFind the book page on LinkedIn hereFollow Akaya Windwood on LinkedIn hereFollow Akaya on Facebook hereFollow Akaya on Twitter here----more----Full Episode TranscriptGet the full transcript of the episode here
Employee engagement and workplace cultures took a bashing during and post the Pandemic. Many employees today are far less tolerant of outdated, uncaring, and inauthentic practices, attitudes, and behaviours. We know this because they are voting with their feet. So how can you fortify your culture and set your business and the people that power it up for success? Andy Goram talks to Shaara Roman, author of the book "The Conscious Workplace" about what it takes to build a sustainably enabling culture, where you hold on to more of your talent, who succeed and thrive.----more----Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Shaara Roman on LinkedIn hereFind Shaara's Website hereFind The Conscious Workplace book hereFollow The Silverene Group on LinkedIn hereFind the story about King Arthur Flour and Employee Ownership hereFind out more about Employee Stock Ownership Plans hereFind out more about the Leesa Mattress story Find the Vital Friends book here----more----Full Episode TranscriptGet the full transcript of the episode here
In this special, shorter episode, your host, Andy Goram, goes solo, to take stock of what's happened in 2022, and offer up 7 tips on how to increase employee engagement and retention in 2023.
----more----Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Full Episode TranscriptGet the full transcript of the episode here
Andy Goram talks to Brad Taylor, former CIPD Director of People, Organisation Design and Workplace about the challenges the hybrid model is bringing to leaders trying to build, maintain or grow levels of genuine employee engagement, and create sustainably enabling, and productive cultures.
Brad is now the founder of Strategically People, and a Senior Associate with Advanced Workplace Associates, where he helps organisations develop their workplace experience and approach to hybrid working.
----more----Join The ConversationFind Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Brad Taylor on LinkedIn hereFind the Strategically People Website here----more----Full Episode TranscriptGet the full transcript of the episode here
Who's the best leader you've ever worked for? What made them special? How did they engage you? How did they stretch and challenge you? Why were they different from other leaders you've worked for?
In episode 54, Andy Goram chats to Barrie Robinson, Operations Director for Parkdean Resorts, the UK's biggest Holiday Park operator about what the ideal leadership qualities he looks for are, which all comes down to a balance between commercial focus and business acumen and the ability to show compassion and act with emotional intelligence.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Barrie Robinson on LinkedIn here Find the Parkdean Resorts Website here ----more---- Full Episode Transcript
Get the full transcript of the episode here
What does it take to construct a place of work where people love to be and are enabled to bring their best selves and do their very best work, every day, willingly? There's lots of talk about the future of the workplace. One day hybrid is the new black, the next day we're all going back to 5-days-a-week in the office. Who knows what the reality will be?
In episode 53, Andy Goram chats to Simone Fenton-Jarvis, a Facilities Maintenance expert and author of the book "The Human-Centric Workplace". In this episode, Simone passionately shares her views on the future of the workplace, and the impact this has on the people that work there, the wider community and the planet we inhabit.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Simone Fenton-Jarvis on LinkedIn here Find the Human-Centric Website here Follow Simone on Twitter here Follow Simone on Instagram here Find the book The Human-Centric Workplace here ----more---- Full Episode Transcript
Get the full transcript of the episode here
What is it that makes some businesses perform better than others? What makes them more attractive to candidates than others? How do they hold on to more of their talent than others? Well, one commonality, that I'd wager, is seen in all of those consistently top-performing businesses is having a set of guiding core values that are alive and working in the organisation, every day. In episode 52 of Sticky From The Inside, the popular employee engagement, culture and human leadership podcast, your host, Andy Goram, discusses the importance and benefits of having core values alive and working in your business, and how to achieve that with Marc Reifenrath, CEO and Co-Founder of Spinutech, who puts a lot of the company's success down to having just that.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Marc Reifenrath on LinkedIn here Find the Spinutech Website here Find out more about the EOS model here Find out about Alabama Crimson Tide College Football Team here Find out more about Coach Nick Saban here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Have you ever taken a personality profiling test? Have you ever read the result and felt as though you've been put in a box, or pigeon-holed? Or have you felt for the first time, that you've been truly seen? In episode 51 of Sticky From The Inside, the popular employee engagement, culture and human leadership podcast, your host, Andy Goram, discusses the merits and pitfalls of such tools, with Nicola Jackson, a strengths assessment coach. The pair compare notes on the opportunities lost and gained, and the absolute joy of seeing the results of self-awareness happening right before you.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Nicola Jackson on LinkedIn here Find the Personal Strengths Coaching Website here Find Dan Pink's book "Drive" here Find out about Strengthscope here Listen to The Engage For Success Radio Show here Find out more about Lumina Spark here ----more---- Full Episode Transcript
Get the full transcript of the episode here
What's more important today, a company's profit or purpose? Are the two mutually exclusive or are they inextricably linked? And where's the evidence?
In the 50th episode of the popular employee engagement, workplace culture and leadership podcast, Sticky From The Inside, your host, Andy Goram, talks to consultant, researcher, passionate advocate of Purpose and the co-author of Selling With Noble Purpose, Elizabeth Lotardo.
In this episode's conversation the pair discuss the links, the disconnects and the reasons why that might be. They also talk about how Jack Welch's GE reign has a lot to answer for, quiet quitting and share some great examples of exemplar companies and those who really must try harder!
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Elizabeth Lotardo on LinkedIn here Find the book "Selling With Nobel Purpose" here Find the book "The Man Who Broke Capitalism" here Read Larry Fink's 2022 letter to CEOs here Read about Patagonia's Yvon Chouinard's Climate Change Action here Find EY's "Is your purpose lectured or lived?" article here See Southwest Airlines purpose here Read about Quiet Quitting here ----more---- Full Episode Transcript
Get the full transcript of the episode here
The world is now a much smaller place, thanks largely to technology. The person you sit next to at work, virtually, is less likely to come from the same town as you, have the same accent as you, or have the same cultural customs as you than ever before. If you struggled to communicate before, imagine what it's like now!
In this episode of the popular employee engagement, workplace culture and leadership podcast, Sticky From The Inside, your host, Andy Goram, talks to global communication expert, Heather Hansen.
In this fun and lively conversation, Heather shares her insights on how to be a more effective global communicator and how you as a leader can unmute your whole team and get everyone to show up, stand up and speak up.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Heather Hansen on LinkedIn here Check out Heather's website here Find The Global Speech Academy here Find Heather's book, "Unmuted" here Watch Heather's TEDx Talk here Find the book "Surrounded By Idiots" here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Menopause affects 52% of the workforce, and it is reckoned that c.1m women in the UK, or persons going through it, have left work because of it. Its effect on employee engagement is not a topic I thought I would be discussing when I started this podcast, but I'm glad I did. I'm just sad it didn't happen earlier.
In episode 48 of the Sticky From The Inside Podcast, host Andy Goram, from the employee engagement and workplace culture consultancy, Bizjuicer, talks to Bev Thorogood, the menopause training specialist about how the transition through the various stages of menopause can seriously affect the engagement and performance of those people going through it, and the steps you can take to help, support and retain that precious talent.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Bev Thorogood on LinkedIn here Check out Bev's website here Find Bev's Facebook Group "Your Best Midlife" here Find Davina McCall's TV Programme Sex, Myths And Menopause here Find Mariella Frostrup's Book "Cracking The Menopause" here Find Channel 4's Menopause e-learning programme here Find The Menopause Experts here Find The Fawcett Report here Find out more about Imposter Syndrome here Watch a classic Les Dawson & Roy Barraclough "Cissie & Ada" sketch here ----more---- Full Episode Transcript
Get the full transcript of the episode here
90% of companies have some sort of employee listening programme, but only 7% of employees feel their company is very good at doing anything with that feedback. When it comes to employee data, how many companies are ticking the box of collecting various bits of information, including sentiment towards the business, through surveys and other such listening mechanisms, and then do very little with it? Is it because they are overwhelmed, don't have the skills, or can't be bothered?
In episode 47 of the Sticky From The Inside Podcast, host Andy Goram, from the employee engagement and workplace culture consultancy, Bizjuicer, talks to Kevin Campbell, an employee data scientist from Qualtrics. Kevin shares his experiences of working for Qualtircs, Gallup, Deloitte, and as an independent data consultant and shines a light on how to turn all this data into real action, that moves the business, and those in it, forward.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Kevin Campbell on LinkedIn here Find out more about The Four Enablers of Engagement here Read the "Engage For Success" evidence paper here Follow David MacLeod OBE on LinkedIn here Follow Nita Clarke on LinkedIn here Find out about Google's Heartbeat Analysis here Find out about Employee Journey Analytics here ----more---- Full Episode Transcript
Get the full transcript of the episode here
The world of scaling up a business can be a frenetic, chaotic, crazy and rewarding experience at the best of times. During all the hurly-burly and constant change, hard-wiring your ideal enabling culture into the embryonic fabric of your business and creating an environment where employees are engaged and feel like they are thriving, can get left until later. If it's left too late, it can create a mountain of issues that's hard work to climb eventually, such as talent loss, constant recruitment, poor levels of employee engagement and revenue and profit dilution. But it doesn't have to be that way.
In episode 46 of the Sticky From The Inside Podcast, host Andy Goram, from the employee engagement and workplace culture consultancy, Bizjuicer, talks to Tom Holliss, Chief People Officer of Zappi. Tom talks about the lessons they've learned during their scaling-up activities, and honestly shares their successes and mistakes, including the time they tried self-set salaries! But all the way through their journey they've put respect, trust and treating their people like adults at the very heart of the organisation.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Tim Holliss on LinkedIn here Check out Zappi's website here Follow Zappi on Twitter here Follow Zappi on Instagram here Find the link to Tom's original LinkedIn post here Find Frederic Laloux's Reinventing Organisations book here Find out more about Frederic Laloux here Find out about the Advice Process here Find out more about Dennis Bakke here ----more---- Full Episode Transcript
Get the full transcript of the episode here
What are the future requirements of successful leadership? The world of the last 3 years is almost unrecognisable. Many things we took for granted, or had never imagined have either changed or happened. When you think of it like that, is it any wonder that the celebrated concepts of leadership, that have been commonplace over the last three decades are now looking outdated and out of place? Couple that with the generational shift that's taking place in the workplace, and the differing needs of today's workplace, and I think there is clearly a need for a good deal more humanity for leaders to be successful going forwards.
In episode 45 of the employee engagement and workplace culture podcast Sticky From The Inside, host Andy Goram, speaks with the author of 3 best-selling books on teams and leadership, Caspar Craven, and the pair exchange views on what traits are required to be a successful leader of people in the future. The conversation covers mistakes the pair have made, why the command and control leadership model is inappropriate today, emotional understanding, tattoos, sailing around the world with 3 kids under 10, their aversion to phrases such as "soft skills" and "feminisation of the workplace" and how unresolved trauma may be a hidden inhibitor of team success.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Caspar Craven on LinkedIn here Check out Caspar's website here Follow Caspar on Twitter here Follow Caspar on Instagram here Find Caspar's 3 best-selling books here Find Caspar's 20 Huam Leadership Principles here Find out more about Carol Dweck here Watch Carol Dweck on Growth Mindset here Find out more about Ray Dalio here Watch the video on Pain + Reflection = Progress here Follow Jane Adshead Grant on LinkedIn here Find Jane Adshead-Grant's book here Find out more about Bessel Van Der Kolk here Find "The Body Keeps The Score" book here Find out more about Talk Therapy here ----more---- Full Episode Transcript
Get the full transcript of the episode here
There's a talent war, so how do we unlock sustainable growth, when there's such fierce competition for talent? We're also told that innovation is a critical factor of sustainable growth. But how do we achieve that when 67% of our people give us their time, but not their best effort or ideas. The fact is most of the time, these people have never even been asked for those ideas or input, so they end up being indifferent to your business. Involvement is another key ingredient to re-engaging these people and growing sustainably. However, changes in remote and hybrid working have made that more challenging. In this episode, your host, Andy Goram, talks to growth specialist, Tim Cakir. With a real focus on people and a passion for involvement and technology, Tim offers up some simple, practical advice on how to involve and engage all your employees in useful, growth conversations. He also shares his recommendations for technology and apps that make the whole involvement and engagement process much easier.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Tim Cakir on LinkedIn here Check out Tim's website here Sign up to receive Tim's Newsletter here Check out the Around Video Call app here Check out the Notion workspace app here Check out Loom the Video Messaging app here ----more---- Full Episode Transcript
Get the full transcript of the episode here
In a recent poll, a staggering 42% of people working in the Hospitality industry said that they wanted to leave. But this number fell to 6% from a list of businesses that made it into the long list of the Best Places To Work in UK Hospitality, run by The Caterer magazine. So what are these guys doing that's so different?
In this episode, your host, Andy Goram, talks to experienced Hospitality-focused engagement and culture specialist and long time Hospitality campaigner, Jane Sunley, as they exchange notes from their recent attendance at The Caterer's 2022 People Summit, and work through what the best places to work in UK Hospitality are actually doing to attract and retain their people.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Jane Sunley on LinkedIn here Check out the Purple Cubed website here Find the book "The People Formula" by Jane Sunley here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Rapid growth and change bring unique people challenges to deal with. Legend has it that Google's founders were still interviewing and signing off on new Googlers well into the first 1000 employees. But is that sensible for everyone? There's a point at which you have to let go of some stuff, right? In this episode, your host, Andy Goram, talks to the experienced scale-up HR professional, and author of the book "Scaling For Success", Andrew Bartlow, on what it really takes to successfully deal with hypergrowth and take your people with you at the same time.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Andrew Bartlow on LinkedIn here Check out the Series B website here Check out the HR Leader development resource website here Buy the book "Scaling For Success" by Andrew Bartlow here ----more---- Full Episode Transcript
Get the full transcript of the episode here
The landscape of the world of work is changing, rapidly, and employee engagement and employee experience have become a huge focus for businesses. But what's the difference between them? Why do they matter? What should we be doing to future-proof our efforts?
In this episode, your host, Andy Goram, talks to global employee engagement expert, MD of People Lab, and author of the book "Employee Engagement", Emma Bridger, as they both try to answer these questions and more including what have Elon Musk, Lord Alan Sugar and Boris Johnson got to do with it all?
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Emma Bridger on LinkedIn here Check out the People Lab website here Use the code AHR20 and get 20% off Emma's book "Employee Engagement" 3rd Edition here Sign up for Emma's Employee Experience Course here Watch a video of Shawn Achor's work on "Happiness Advantage" here Buy "The Happiness Advantage" by Shawn Achor here Check out the work on Employee Engagement Definition by Gifford & Young here Buy the book "Employee Experience By Design" by Emma Bridger & Belinda Gannaway here ----more---- Full Episode Transcript
Get the full transcript of the episode here
What does it take to be successful leader today? Breaking the mould of all those poor leaders you had in your career and being your true, authentic self lies at the heart of it.
In this episode, your host, Andy Goram, talks to Tim Roberts, coach, motivational speaker and now the author of the book "Break The Mould, Volume 1. How To Be Your Best Version Of You." Tim doesn't take a conventional view of what makes a good leader. He's got his own take on it and in this episode he shares that along with the inspiration for the book and some of the lessons contained within it.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Jane Adshead-Grant on LinkedIn here Check out the Enthuse Coaching website here Find Tim's Resources Website here Find Tim's book "Break The Mould" here Find Jane's book "The Listening Coach" here ----more---- Full Episode Transcript
Get the full transcript of the episode here
What does it take to generate a truly caring culture within a business? What moves you from talking about caring about the people you work with and have the privilege to lead, to actually doing it? What are the benefits of truly caring? Is that even a question we need to ask? Isn't it obvious? Well, whether it is obvious or not, it certainly isn't common practice, despite what the last two years have shown us about the importance of looking out for each other and showing that people really matter.
In this episode your host, Andy Goram, talks to Jane Adshead-Grant, executive coach, and author of the books “Are you listening, or just waiting to speak?” and the recently published “The Listening Coach”. Jane is also an Ambassador of Truly Human Leadership and part of the Chapman & Co. Institute who want to create more businesses who truly care. The wonderful Bob Chapman and Barry Wehmiller story provides the backdrop for a great conversation on what it really takes to generate a truly caring culture.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Jane Adshead-Grant on LinkedIn here Follow Jane Adshead-Grant on Facebook here Follow Jane Adshead-Grant on Instagram here Check out Jane's website here Follow Barry Wehmiller on LinkedIn here Follow Bob Chapman on LinkedIn here Follow the Chapman & Co. Leadership Institute here Find Jane's book "Are you listening or just waiting to speak?" here Find Jane's book "The Listening Coach" here ----more---- Full Episode Transcript
Get the full transcript of the episode here
"When the work of your heart, your hands, and your mind is done to serve others with delight, that is joy." That is the mantra of Rich Sheridan, Co-Founder of Menlo Innovations, a software development company that is known the world over for its intentionally joyful culture.
In this episode, your host, Andy Goram talks to the international speaker and best-selling author of Joy Inc., and Chief Joy Officer about what it takes to create an intentionally joyful culture. But don't be fooled by the word joy. This isn't a lesson in how to be more happy-clappy at work. Far from it. This is about working hard, as a team, with a clear sense of purpose and an empowering spirit of experimentation and trust.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Rich Sherdian on LinkedIn here Follow Menlo Innovations on LinkedIn here Follow Rich Sheridan on Twitter here Follow Menlo Innovations on Twitter here Follow Menlo Innovations on Instagram here Check out the Menlo Innovations website here Check out the Menlo Innovations blog here Find Rich's book Joy Inc. here Find Rich's book Chief Joy Officer here Find John Naisbitt's book Megatrands (1982) here Find Kent Beck's updated book Extreme Programming here ----more---- Full Episode Transcript
Get the full transcript of the episode here
In this episode, Andy Goram speaks to Emma Harvey, from Candid HR who's written a novel called "Have You Got A Minute?" which takes a look at the issues faced by HR professionals and businesses today, from a different perspective.
The characters and funny stories in the book are based on Emma's real-life experiences and she shares some of those as the two talk about issues like The Great Resignation, the battle for talent, hybrid-working, and of course, people having sex at work!
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the Podcast here ----more---- Useful Links Follow Emma Harvey on LinkedIn here Follow Candid HR on LinkedIn here Follow Candid HR on Twitter here Check out the Candid HR website here Find Emma's book "Have You Got A Minute?" here Watch Kim Scott and Radical Candor here ----more---- Full Episode Transcript
Get the full transcript of the episode here
In a post-Pandemic world, how well you execute your go-forward strategy will heavily determine if you go on to just survive or thrive. So why do some businesses continue to separate strategy from employee engagement? Engagement without strategy execution, leaves you with people happily, productively doing things that are not actually benefitting the business. But strategy execution without engagement is not sustainable either. The two go hand-in-hand.
In this episode, Andy Goram talks to Roly Walter from Appraisd, a tech company that is taking a fresh look at performance management, about how and why strategy execution and engagement should remain the best of bedfellows if you want long-term, sustainable success.
----more----
Join The Conversation
Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Roly Walter on LinkedIn here Follow Appraisd on LinkedIn here Follow Appraisd on Twitter here Check out the Appraisd website here Find the book "Inspired" by Marty Cagan here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Understanding how and why the brain functions as it does can have a dramatic effect on your ability to engage with yourself and others. In this episode, Andy Goram talks to Change Specialist, Neuroscientist, and Founder of Neuro At Work, Dominique Ashby about the influence our brains have on our ability to engage with the people in our teams, and the things we can all do to engage them more effectively. Using the backdrop of Spring, traditionally a time of change and new planning, Dominique shares her insights and tips for tuning into your brain and by doing so, maximising your ability to perform and engage.
----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Dominique Ashby on LinkedIn here Follow Neuro At Work on Twitter here Follow Neuro At Work on Instagram here Check out the Neuro At Work website here Check out the Richard J. Davidson mindfulness TEDx Talk here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Andy Goram and Business Psychologist, Pip Gwynn, from Insight-HRC discuss the concept of fairness at work, which has become a hot topic recently, based on the alleged behaviour at No. 10 Downing Street, lately. Just 18% of us think we work in a high-fairness workplace, according to research by Gartner. During this conversation, Andy & Pip discuss what this means for business, what's going on in our brains when we encounter situations we think are unfair, how that impacts our behaviour and what we can all do about it.
----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Pip Gwynn on LinkedIn here Follow Pip Gwynn on Twitter here Check out the Insight HRC website here Follow Insight HRC on LinkedIn here Check out the Gartner Findings on Fairness at Work here Check out David Rock's S.C.A.R.F model here Find out about Zalabak & Moreale's - The High Trust Organisation here Check out Patrick Lencioni's 5 Dysfunctions of a Team here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Andy Goram and Rob Robson from The People Experience Hub, look to answer the seemingly simple question, "What Is Employee Engagement, Anyway?" and see where they differ in their opinions.
During the conversation they discuss the plethora of definitions there are out there for employee and engagement and why that might be. They also dig into the measurement of it, sharing their opinions on what's good, what's bad, what's missing and what the future might look like.
----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Rob Robson on LinkedIn here Follow Rob Robson on Twitter Click Here Check out the People Experience Hub website here Follow the People Experience Hub on LinkedIn here Check out Michael Apter's Reversal Theory here Check our Michael Apter's Book on Reversal Theory and Human Paradox - Zig Zag here ----more---- Full Episode Transcript
Get the full transcript of the episode here
An ex-Chicago trial lawyer shares their perspectives on the not-so-secret secrets of employee engagement and leadership on the Sticky From The Inside Podcast. Andy Goram talks to Paul Glover about making the journey from defending clients to engaging employees, creating positive company cultures and coaching leaders to be more effective, and shares a few surprises along the way.
----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Paul Glover on LinkedIn here Check out the Paul Glover Coaching website here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Being a kind leader starts with being kind to yourself. Andy Goram & Jen Hope discuss how on the Sticky From The Inside Podcast Episode 31. Their conversation covers employee engagement, employee experience, employee wellbeing, and skills and practises a leader can use to show how being kind is important. After all, actions speak louder than words.
The conversation takes in elements of Kim Scott's - Radical Candor, a whole host of personality profiling tools, such as Lumina Spark and DISC and sees Andy with his head in his hands at the thought of hugging and high-fiving himself! All is revealed in the episode...
----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Jen Hope on LinkedIn here Check out the Hey Jen Hope website here Check out Kim Scott here Check out Mel Robbins here Check out the Radical Candour website here Check out the High Five Habit book here Check out the Lumina Learning website here Check out the Lumina Spark personality profiling tool here Check out the DISC personality profile tool here Check out the Leadership Circle tool here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Andy Goram looks ahead to 2022. He takes a look at the foundations of how businesses can engage their employees in 2022 and beyond, and what's in store for the Sticky From The Inside Podcast in 2022.
----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Read The McLeod Report here Read the transcript of the episode here
A great employee onboarding experience will create a real sense of belonging, connection and exciting possibilities for the future. This is the moment your shiny, newest asset is at their most excited; enthused to properly understand how they will play their part in the future success of the company. So why, in general, are they so awful? There has to be a better way. My guest on Episode 29, is Jerome Deroy from Narativ, a company that helps businesses engage their people through better storytelling. In this conversation, he takes us back to the AIDS crisis of 1994, the genesis of Narativ, and how that inspired the work they do today. He shares the insights and processes that make great storytelling and the impact that has on individuals and businesses, and how it can improve your employee onboarding experience exponentially. ----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Jerome Deroy on LinkedIn here Check out the Narativ website here Read Gallup's State of the Global Workplace 2021 Report here Follow Murray Nossel on LinkedIn here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Once the bastion of executives, coaching is now being offered to many more employees to counter the low levels of global employee engagement.
In this episode of the employee engagement podcast, Sticky From The Inside, your host, Andy Goram, talks to Jo Wright, CEO of Coaching Culture about how she is on a quest to bring coaching to the masses and get companies to build coaching cultures within their businesses.
----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Jo Wright on LinkedIn here Check out the Coaching Culture website here Read Gallup's State of the Global Workplace 2021 Report here Follow Caspar Craven on LinkedIn here Find the book "Be More Human" here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Video meetings are here to stay. But we've all experienced the endless cavalcade of soulless video meetings, where half the cameras and microphones are turned off, you suspect (or can clearly see) that other participants are doing other things, and the whole experience lacks engagement, productivity and any sense of collective wellbeing. The whole video-thing can lack any emotion or personal connection. But what if there was a better way?
My guest on episode 27 of employee engagement and workplace culture podcast, Sticky From The Inside Podcast, Paul Hills from Konektis, believes he has found the cure to what we all know as "zoom fatigue."
Check out the show notes below to find out more about some of the topics covered in the show.
----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Paul Hills on LinkedIn here Check out the Konektis website here Find out about Herbert H. Clark here Find out about the backchannel of conversation here Find out about Professor Janet Beavin Bavelas here Find out about the A Band of Brothers Charity here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Dan Toma, a leading thinker on innovation shares his thoughts and insights on the guiding principles that lie behind having an effective and innovative, workplace culture.
Is there a blueprint or a magic formula to having an innovative culture that we can all follow? Your host, Andy Goram and Dan, discuss the processes. measurements and actions that lie behind making your business truly innovative, and not just a company that has the word innovation in its vision statement.
The pair follow the chapters in Dan's book "Innovation Accounting", to outline the steps that should be taken to ensure sustainable innovation lies at the heart of your company culture. They dig into the problems companies face in trying to do that and Dan offers up some advice on how to improve the situation in your business.
Check out the show notes below to find out more about some of the topics covered in the show.
----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Dan Toma on LinkedIn here Follow Dan Toma on Twitter here Check out the We Are Outcome website here Find out about Dan's first book "The Corporate Startup" here Find out about Dan's second book "Innovation Accounting" here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Perry Timms, Chief Energy Officer of PTHR shares his thoughts and insights on the evolution of teams and the workplace.
The way the workplace functions and how teams best perform is changing, rapidly. Your host, Andy Goram and Perry, discuss how the emergence of transient and self-managed teams is changing the way that some forward-thinking businesses function, for the better, and the central role that purpose plays in that. Which is something that the CBI recently threw their backing behind.
In a packed 40 minutes the pair cover employee engagement, culture, purpose, motivation, systems, processes, authenticity and seek to prove that purpose and profit can work together in harmony. The lively conversation covers such great examples as Dan Price at Gravity Payments, Jos de Blok and the Buurtzorg model, Peter Aceto at Tangerine Bank, John Stepper at Deutsche Bank, and the Bob Chapman, Barry Wehmiller story, whilst also highlighting where it can go wrong as we saw recently with the Basecamp controversy.
Check out the extensive show notes below to find out more details on the topics and examples covered in the show.
----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Perry Timms on LinkedIn here Follow PTHR on LinkedIn here Follow Perry Timms on Twitter here Check out the PTHR website here Find out about BCorp accreditation here Find out about the "Be The Ripple" movement here Find out about Peter Aceto and Tangerine Bank here Follow John Stepper on LinkedIn here Find out about Deutsche Bank's "Working Out Loud" here Find out about Don Tapscott here Watch Dan Pink's motivational theory "Drive" video here Find out about Jos de Blok and the Buurtzorg model here Find out more about Dan Price and Gravity Payments here Read the CBI report on Purpose in Business here Read about the Basecamp culture debacle here Find out more about Dr Megan Reitz here Find out more about the Barry Wehmiller story here Watch the video of Bob Chapman and "Courage To Care" here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Rory Underwood MBE DL shares his insights across elite sport, the military and business as to what lies at the heart of high-performing teams.
Andy Goram, your host of the employee engagement and workplace culture podcast, Sticky From The Inside, chats to Rory about life as an elite player, fighter pilot and businessman and the influences that have shaped his views on what really lies at the heart of the very highest level of team performance.----more----
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Rory Underwood on LinkedIn here Follow Wingman on LinkedIn here Follow Wingman on Twitter here Check out the Wingman website here Read the Joe Marler "Believe" post on LinkedIn here ----more---- Full Episode Transcript
Get the full transcript of the episode here
----more----
What separates companies that successfully embed their values, from the rest? What does it really take to transfer ownership for the behaviours that the business, its customers and employees really value, to the front line? Andy Goram is joined by Andrew Stothert and Gary Moss, from Brand Vista, who've built a successful company, helping businesses from Astra Zeneca to Alton Towers do just that. In this episode, the 3 combine to form a circle of trust and share the secrets behind having values that live and breathe within successful businesses.
----more---- Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Andrew Stothert on LinkedIn here Follow Gary Moss on LinkedIn here Follow Brand Vista on LinkedIn here Check out the Brand Vista website here Follow Brand Vista on Instagram here ----more---- Full Episode Transcript
Get the full transcript of the episode here
By the time the mediator comes in to sort out a problem, it's too late, right? Wrong. Pete Colby, owner of Pragmatism talks to Andy Goram about why he thinks mediation can be the key to open, progressive and productive go-forward relationships, how it can improve employee engagement, why the old adage, "It's good to talk" is so true.
----more---- Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Pete Colby on LinkedIn here Check out Pragmatism UK's website here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Episode Overview
If you're familiar with Patrick Lencioni's work on the 5 Dysfunctions of a Team, you'll know that the secret to sustainably high levels of performance and results from your team, is to first establish a strong foundation of trust between leader and team members. So why, do too many leaders still forego that, and immediately put all their focus on outcomes and results and then wonder why the whole thing collapses in pretty short order?
In this episode, host, Andy Goram is joined by seasoned Operator, Bill Walker. Over the last 25 years, or so, Bill has learned a lesson or two about Operations. And whilst he's still a red meat-eating, results-orientated Operator, he understands the value of People and how important building the levels of trust are to sustainable success. But with results needed yesterday, he's developed some simple practices to accelerate the levels of trust in his teams and be able to climb Lencioni's pyramid to success a little more quickly.
----more---- Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Bill Walker on LinkedIn here Check out Bill Walker's website here Watch Simon Sinek's "Intensity V Consistency" video here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Episode Overview
It's probable that right now, that fostering a culture of creativity and innovation has never been more important, as the world continues to crack on around us at a furious, non-linear pace, with increased hyper-competition and ever-emerging new markets. So, what is needed and why do so many businesses fail in this quest to build such a culture?
In this episode, host, Andy Goram is joined by a leading thinker on innovation, and someone once described as "The David Blaine of Innovation", Cris Beswick. Today, Cris and his boutique innovation consultancy, Outcome, helps big, global corporate businesses deal with this challenge, and passionately shares some of the issues, insights, and solutions that can bring about lasting change, innovation and great rewards for all concerned.
----more---- Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here ----more---- Useful Links Follow Cris Beswick on LinkedIn here Follow Cris Beswick on Twitter here Follow Cris Beswick on Instagram here Find Cris's book - Building A Culture of Innovation here ----more---- Full Episode Transcript
Get the full transcript of the episode here
Episode Overview
How is working like a comedian the key to a happier working culture? Andy Goram discusses the surprising parallels with guest, stand-up comic, trainer, coach and founder of "Happy At Work", Mel Byron. The pair talk about the process comedians go through to get to the outcomes they are looking for and how that directly relates to how leaders and employees can up their engagement, productivity, performance and positive outcomes.
During the lively conversation, the pair discuss the parallels between the processes a comedian goes through to make people happy, and how many of these follow-through at work. Topics such as storytelling, spaghetti towers, Norvig's interpretation of The Gettysburg Address, Voltaire, Archimedes, Thomas A' Beckett and the 40's film actress Kay Francis are all covered and give listeners some practical thoughts to take away and start making their working lives a bit happier.
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Mel Byron on LinkedIn here Checkout Mel Byron's website here Follow Mel Byron on Twitter here Follow Mel Byron on Facebook here Find the Peter Norvig - Gettysburg Address Presentation and Video here Find John Yorke's book - Into The Woods here
Full Episode Transcript Get the full transcript of the episode here
Episode Overview
Belief can do amazing things. It can create razor-sharp focus on a vision, create an iron-will, build resilience to the toughest challenges, and unleash your maximum potential. Belief can form a major foundation of a great and successful culture and be a heavy influence on, engagement, alignment and ultimately performance.
In episode 18 of the Sticky From The Inside podcast, host, Andy Goram goes solo for a change and uses the remarkable turnaround in the fortunes of the Premiership Rugby team, Harlequins, to illustrate the incredible power culture can play in extracting the maximum personal and team benefits of aligning purpose, authentic identity and belief.
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Watch the Joe Marler "Big Boys Don't Cry" Documentary,
Episode Overview
The future of an engaging, post-pandemic workplace is a matter of debate right now. Is hybrid-working here to stay? Will remote-first be the norm? Or will we all be back in the office 5 days a week before we know it? Who knows? In all this debate, where is the voice of the employee, and are managers and supervisors emotionally equipped to ask the right questions to hear it and respond effectively?
Well, in episode 17 of the Sticky From The Inside podcast, host, Andy Goram is joined by the Founder of EI Evolution, Emotional Intelligence Coach, and Ted X Talker, Sandra Thompson to work all that through.
Join The Conversation
Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Sandra Thompson on LinkedIn here Follow Daniel Goleman on LinkedIn here Follow Lisa Feldman-Barrett on LinkedIn here Check out the EI Evolution Summit here Visit the EI Evolution website here
Full Episode Transcript Get the full transcript of the episode here
Episode Overview
Nowadays we rarely purchase anything before checking out the reviews. Why? Because we believe they will give us the real, reliable, honest inside track on whether we're about to make a great purchase or help us avoid a terrible mistake. The same is happening when it comes to job-hunting, for the same reasons. Checking out websites like Glassdoor, to see what employees really think, feel and say about a business is becoming more and more popular.
In episode 16 of the Sticky From The Inside podcast, your host Andy Goram, talks to Caroline Cuthbertson, from Sky Betting & Gaming, a company who recently made it onto Glassdoor's Top 50 Places To Work in The UK, who looks after the marketing strategy for their employer brand and is well placed to reveal what it really takes to make it onto such a list and what the real benefits of that are.
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Caroline Cuthbertson on LinkedIn here Find the HBR Article on 12 Attributes of a Truly Great Place to Work here Find the HBR Article on the 6 employee types and the role work plays here Find the Glassdoor UK website here Find the Great Place To Work UK website here Find the Sunday Times Top 100 Best Companies To Work For List here Full Episode Transcript Get the full transcript of the episode here
Episode Overview Is asking who owns company culture and employee engagement a good, provocative, or just plain daft question? Well, in episode 15 of the Sticky From The Inside podcast, your host Andy Goram, talks to ex-Madison Avenue agency guy and international business consultant, Michael Taylor, to see where the answers may lie.
But did they answer the question? Well, it was a bit more complicated than that and their conversation is a journey that covered everything from traditional ownership, the creation of fiefdoms and silos, the employee eco-sphere, customer experience, brand alignment, leadership, shortening returns horizons and the positive opportunities that lay ahead.
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Michael Taylor on LinkedIn here
Full Episode Transcript Get the full transcript of the episode here
Episode Overview
"There's a war for talent", or so we've been told, but in Episode 14 of the employee engagement and company culture podcast, Sticky From The Inside, Andy Goram of Bizjuicer, chats to Dr. Maggi Evans, who sees it very differently. She believes there are huge benefits to liberating the talents of your existing workforce and provides some simple, practical steps to begin doing that.
Maggi is a business psychologist, consultant and author of the book From Talent Management to Talent Liberation and in this episode, she and Andy discuss the practical steps that will help you perform your own internal talent alchemy and maximise the associated benefits for all. Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Maggi Evans on LinkedIn here Follow Maggi Evans on Twitter here Get the book Talent Management to Talent Liberation here Read a Forbes review of the book here Watch Maggi Evans Talent Liberation interview here Find Simon Sinek's book The Infinite Game here Watch Phillipa Dengler's TED Talk here Watch Kim Scott's Radical Candor TED Talk here Find Aaron Dignan's Book "Brave New Work" here Full Episode Transcript Get the full transcript of the episode here
Episode Overview
In episode 13 Andy Goram is joined by Andrew Deighton from AWD Development Solutions to discuss the practical steps businesses can take to try and rebuild or re-establish teams and cultures that have been affected by the last tumultuous year.
In this honest, practical conversation, Andrew shares his own experiences of working in great teams and the lessons he's learnt from working with and watching strong team leaders. These are the things he now puts into practice as he helps businesses improve their teams and culture. His book The Exceptional Team blueprint, which he's not plugging in this episode is a great and timely resource for people and businesses looking to build better teamwork and fashion a strong culture going forwards.
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Andrew Deighton on LinkedIn here Follow Andrew and AWD Development Solutions on Twitter here Visit the AWD Development website here Get The Exceptional Team Blueprint book here Full Episode Transcript Get the full transcript of the episode here
Episode Overview
In episode 12 Andy Goram is joined by Giles Thomas from MIMO Brands to discuss what's gone wrong with Brand Purpose. It's come in for some real stick recently and there looks to be a whole bunch of confusion with it.
In this honest conversation, Giles and Andy wade through what's going on with Brand Purpose, the link and confusion with the sustainability agenda, why "profit" is not a dirty word, how marketers have to take a large part of the blame for the confusion, why business has to step up, as well as offer up some examples of who's doing it well. Although, even that throws up some controversial suggestions. In the end it's all about linking up purpose, profit, people and planet to the best effect possible - no small feat then!
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Giles Thomas on LinkedIn here Follow MIMO Brands on Twitter here Follow MIMO Brands on Facebook here Follow MIMO Brands on LinkedIn here Visit the MIMO Brands website here Read the McKinsey article here Read the Bain & Co. article on Company Purpose here Read the Bain & Co. article on Brand Ethics and Sustainability here Full Episode Transcript Get the full transcript of the episode here
Episode Overview
In episode 11 Andy Goram is joined by Katy Kurn of Showoff Communications to chat about the secrets of creating internal communications that really connect with your internal audience. Billions of pounds and work-hours are spent crafting customer communications that aim to cause an emotional response, but normally far less effort is put into trying to get the same response from your people.
In this conversation, Katy and Andy discuss audience planning, segmentation, story-telling, the use of familiar language and how The Three Little Pigs makes for a perfect communication template, amongst many other things. As always, 3 helpful Sticky Notes are left behind at the end to help you make an impact with your internal communications, today.
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Katy Kurn on LinkedIn here Follow Showoff Communications on Facebook here Follow Showoff Communications on Twitter here Visit the Showoff Communications website here Full Episode Transcript Get the full transcript of the episode here
Episode Overview Andy Goram chats with Alice Smith and Graham Watson from We Can Creative on the subject of Company Values. As they chat they cover topics such as the value that a good set of company values can bring to a business and the people inside it; the lack of authenticity that's creeping into company values and the harm that can do; how the process of discovering your business purpose and values is a bit like therapy; the importance of leadership and wider involvement in crafting your values; the dangers of copying someone else's values; how to use values to differentiate your brand as well as over-used words that wouldn't get past these guys when working on a values project. And of course a lot more and the 3 Sticky Notes at the end that you can take away to help you craft the perfect values set for your business. Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Alice Smith on LinkedIn here Follow Graham Watson on LinkedIn here Follow We Can Creative on Facebook here Visit the We Can Creative website here Find Magid Magid's book - The Art of Disruption here Full Episode Transcript Get the full transcript of the episode here
Episode Overview Professor Zach Mercurio thinks Company Purpose is getting a bit too popular. In their engaging conversation on Company Purpose and Mattering, Andy Goram asks Professor Zach Mercurio to explain himself. They discuss the fact that purpose is not new, it's something that's innate in humans. Why purpose gets into trouble when it's used as a tactic and not a genuine driver of why you exist. When proclaiming your purpose is akin to being a bad comedian. How questions a toddler can answer may help. The differences between having a purpose and being purposeful and what that really means. Why these things are common sense but not common practice. The difference between the meaning "of" work and the meaning "in" work. The impact of mattering and significance at work and a whole bunch more stuff. Plus of course, 3 fabulous Sticky Notes that summarise the key take outs to help you improve!
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Professor Zach Mercurio on LinkedIn here Follow Zach Mercurio on Twitter here Follow Zach Mercurio on Instagram here Follow Zach Mercurio on Facebook here Sign-up for Zach's "The Spark" newsletter here Find out more about Zach Mercurio here Find Zach Mercurio's Book - The Invisible Leader here Read the McKinsey article referenced here Find out more about Viktor Frankl here Find Viktor Frankl's book - Man's Search For Meaning here Read Larry Fink's 2021 Letter to CEO's here Full Episode Transcript Get the full transcript of the episode here
Episode Overview In a not too distant future world where remote and hybrid working remains commonplace, Andy speaks to Mark Saxby, about Mark's belief that you can't run a truly values-led business, remotely.
Mark was a BBC journalist for 20 years and is now the proud co-director of Status Social, a social media agency that really does live and breathe its core values. They even bring in outside businesses to talk to them and show them how that works in real-life. This is why Andy was so shocked during in a recent conversation, when Mark said, "You can't run a values-led business, remotely."
In this episode the pair discuss and exchange views on what is really meant by being a "values-led business", what the benefits of that are for an organisation, the impact the global pandemic has had on maintaining cultural integrity and employee engagement within businesses. Mark openly talks about what commitment to living by your values really takes, including sacking clients who don't match up, and the positive benefits employees feel and respond to. The pair also get into why Mark believes doing all this remotely just isn't possible and what could be done to improve the situation. Whilst the two don't always agree on everything, they do agree that if you're going to have company values, they need to be alive and kicking.
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Mark Saxby on LinkedIn here Follow Status Social on Twitter here Follow Mark Saxby on Twitter here Find out more about Status Social here Full Episode Transcript Get the full transcript of the episode here
Episode Overview Andy speaks to Helen Frewin, about the impact one of the hottest topics in workplace culture right now is having on employee engagement, productivity, and leadership - Psychological Safety.
Helen is a friend, business psychologist, executive coach, professional speaker and host of the popular Totem Talks podcast. Together they discuss the findings and resulting impact of Google's Project Aristotle which uncovered that Psychological Safety was the number influencing factor in a team's effectiveness.
In this conversation, they cover topics like dealing with dysfunctional leadership teams (one of which Andy was a part of!), trust and the work of Patrick Lencioni in this area, diversity and inclusion, imposter syndrome, the balance of work and home life and personalities, productivity, speaking up and the fact that Andy officially qualifies as a human being by his actions!
Plus, Helen leaves behind her 3 Sticky Notes on the virtual walls of the Sticky From The Inside studio, in an attempt to help you successfully think about how you can improve the levels of Psychological Safety in your workplace. A list of useful links, including a link to the full transcript of the show can be found lower down in these Show Notes.
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Helen Frewin on LinkedIn here Find out more about the Totem Talks podcast here Follow Patrick Lencioni on LinkedIn here Find Patrick Lencioni's Book "The Five Dysfunctions of a Team" here Fins Patrick Lencioni's Book "The Truth About Employee Engagement" here Full Episode Transcript Get the full transcript of the episode here
Episode Overview Andy speaks to Mike Hurst, a Partner at Lane4, Adrian Moorhouse's performance improvement consultancy, about the effect that genuine customer care has on customer advocacy and employee engagement.
Mike has over 30 years of experience in bringing about effective and lasting culture change, both in his work in Retail brands and now helping a wide cross-section of businesses harness the power of their people and culture to create great experiences for customers and strong profits for businesses.
In this conversation, they cover topics like the famous Dixon's red bag, walking towards complaining customers, how the customer isn't always right, the power of genuine customer care, the sales stories of Cialdini, controlling the controllables, employee empowerment and the lessons learned along the way.
Plus, Mike leaves behind his 3 Sticky Notes on the virtual walls of the Sticky From The Inside studio, in an attempt to help you successfully think about your approach to customer care. A list of useful links and a full transcript of the show can be found lower down in these Show Notes.
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Follow Mike Hurst on LinkedIn here Find out more about Lane4 here Check out Mike Hurst's "For You" YouTube channel here Find out more about Robert Cialdini her Full Episode Transcript Get the full transcript of the episode here
Episode Overview Andy speaks to Julian Saipe, former opera singer, entrepreneur, business leader, and now an international executive coach and member of the Forbes Coaches Council about the power, benefits and pitfalls of bringing a unified purpose to a business.
Julian talks about his experiences of being an entrepreneur and his purpose journey from the solo "vanity trip" to an involving and inspiring collective approach, as he recalls taking Zafferano, one of London's highly acclaimed food and event management brands, from conception to exit over 15 years.
In this conversation, they cover topics like opera (!), singing for the Queen Mum, dreams, humanity, authenticity, employee engagement, the role of straplines, reinventing organisations, purpose as a 100 year project and examine what might be behind a leader's struggle to embrace and make the most of having a unifying purpose driving their business forwards.
Plus, Julian leaves behind his 3 Sticky Notes on the virtual walls of the Sticky From The Inside studio, in an attempt to help you successfully think about and develop your own unifying purpose. A list of useful links and a full transcript of the show can be found lower down in these Show Notes.
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Check out Julian Saipe's website here Follow Julian Saipe on Twitter here Follow Julian Saipe on LinkedIn here Find out more about Hal Gregersen here See and buy "Questions Are The Answer" by Hal Gregersen on Amazon here Follow Frederic Laloux on Twitter here Follow Frederic Laloux on LinkedIn here See and buy "Reinventing Organisations" by Frederic Laloux on Amazon here The Full Podcast Transcript Here's a full transcript of the whole episode, so you can check out what we said in more detail. It was originally automated, but I've done my best to tidy it up, and I think it's pretty accurate, but if there are errors please accept my apologies :)
See the full episode transcript here
Episode Overview In the first episode of the shorter, solo, "sticky bits" format, Andy Goram summarises his experiences of the first few episodes of the full, Sticky From The Inside Podcast, and looks at the opportunities that businesses have ahead of them to grow employee engagement in the New Year.
Full Transcript Right, we’re a few episodes into this new podcast and I thought I’d just record my first, shorter “sticky bits” episode, to summarise my thoughts and look ahead to the new year.
Doing this podcast thing has been great fun. I’m learning some new skills and getting to meet and chat to some fine and interesting people. As we move into the new year the plan is to do more of the same and try to keep offering up some interesting conversations that also provide you with some food for thought and hopefully some practical advice to take back to your place of work and start improving your workplace culture and the levels of engagement across your business. And I’ve got some great guests lined up to do just that.
I really think as we look ahead that building and maintaining morale and engagement is going to be something that more and more businesses are going to have to deal with and face into. If this podcast can help people do that more effectively then more’s the better.
Over the last few months, businesses and their employees have had to cope with a lot. It doesn’t matter whether business has been booming or been an enormous struggle to stay alive. The situation may have caused you to act differently than your stated values just to keep going.
Your success may have caused you to put even more pressure on your employees, whilst they continue to try to balance things at work and home.
If you’ve had a boon you may have been so task-focused, to take advantage of the situation that your relationship with your employees may have suffered and you’ve lost some connection with them.
You may have had to lay a lot of people off, and ended up piling even more on the people left behind, and what has that done to their morale and engagement? You may even have had to recruit a whole bunch of new people to cope, but have had no time to induct them properly and show them the important part they will play in the future success of your business. And you may just have seen or spotted things you just don’t like about your company, or things you’d perhaps like to change.
Whatever the issue or reason behind the behaviour has been, we all now have an opportunity to change things for the better as we go into the new year.
One of the best things about this horrible moment in history has been some of the change that’s already been seen in how some people are doing business. There seems to be more humanity coming through, with a genuine focus on trying to balance making a profit and doing right by people.
There’s been a greater focus on local and helping out in the community. And I’m not trying to sound worthy when i say this, but if we can keep these three things going into the future, i genuinely think it will feel like a better place to work.
If we can take this ethos into the new year, in more places, and combine this attitude with the foundations of strong employee engagement, which remain:
- Having a strong, compelling strategic narrative, told consistently and continually throughout the business
- Developing leaders & managers who understand and are well-equipped to communicate well, manage for trust and can focus and empower their people
- Giving employees a real voice within the business where they feel heard and feel like they can contribute and influence
- And finally having a clear purpose and set of actionable values and behaviours that guide decisions and actions consistently, with no “say-do” gap
Then I think we will finally see consistent growth in employee engagement and improved workplace cultures.
But like all things that are worth having, it’s no easy task and it’s going to take commitment and time to get it in, working and sticking. And that’s why this podcast is here. The more we talk about it, hear examples of where it’s working and importantly how it’s working, then hopefully we’ll see a lot more of it as we move forward.
So I for one move into the new year with a positive attitude. I feel more businesses are in a position to start or continue their own engagement journeys, and the need for it has never been greater. So, the sticky from the inside podcast and i will be here to help as best we can.
I hope you will continue to join me and bring others to join the party. And I wish you all a happy, engaging, and prosperous new year.
Until the next episode, thanks for listening.
Episode Overview Andy speaks to Megan V Walker, podcast host, independent Power Platform consultant and Microsoft Business Applications MVP about how big or small you have to be to really think about your workplace culture.
But what have these two got in common? Well, they're both independent, both go into other peoples' businesses and have to work with and adapt to those cultures, whilst considering and espousing their own. So more than you'd think at first. Oh! and they both host podcasts too.
In this conversation they cover topics like personal brand, engagement, purpose, personal values, behaviours as a marketing tool, how throwing fish around a Seattle Fish Market has inspired them both, "borrowing the theories of an excellent book "The Company of One" by Paul Jarvis, the "consistent chameleon" and whether or not a "Culture of One" exists.
Plus, Megan leaves behind her 3 Sticky Notes on the virtual walls of the Sticky From The Inside studio, in an attempt to help you successfully take forward your culture of one. A list of useful links and a full transcript of the show can be found lower down in these Show Notes.
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here Download the podcast here Useful Links Check out Megan V Walker's website here Follow Megan V Walker on Twitter here Follow Megan V Walker on LinkedIn here Check out Megan V Walker's YouTube Channel here Download the Up Podcast here Follow The Up Podcast on Twitter here Find out more about Fish Philosophy here See and buy "The Company of One" by Paul Jarvis on Amazon here The Full Podcast Transcript Here's a link to the full transcript of the whole episode, so you can check out what we said in more detail. It was originally automated, but I've done my best to tidy it up, and I think it's pretty accurate, but if there are errors, please don't get mad :)
See the full episode transcript here
Episode Overview My first ever guest, Karen Turton, serial entrepreneur, Learning & Development Director of Transition and National Innovation in Training Award nominee, joins me to talk about her controversial views on modern performance measurement, empathy, employee engagement, workplace culture, customer experience, and how well leaders are equipped to deal with some of the softer skills and values needed in business today.
Describing organisations in a Forrest Gump-esque way, as a "box of chocolates" with a range of hard and soft centres, comparing Rugby World Cup captain, Martin Johnson's Big Talk and Little Talk, with Karen's Big E, Little concept of customer experience, how things are moving on from Jim Sullivan's business teachings and receiving my set of summarised Sticky Notes to put up on the virtual walls of the Sticky From The Inside studio, that listeners can take back to the ranch, were all part of the conversation.
----more----
Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here ----more----
Useful Links Find Karen's LinkedIn profile here Find Transition's website here Find a link to Jim Sullivan's YouTube channel here ----more----
Full Podcast Transcript Here's a link to the full transcript of the whole episode, so you can check out what we said in more detail. It was originally automated, but I've done my best to tidy it up, and I think it's pretty accurate, but if there are errors, please don't get mad :)
See the transcript here
What on earth is the "Sticky From The Inside Podcast" all about? And, what is a "Stickier Business" for goodness sake?
Well, this first, introductory episode seeks to answer both these questions and give you a little more insight into what this podcast is about.
The level of employee engagement across the globe is frankly shocking and it hasn't changed in years. I'm your host, Andy Goram and I'm on a mission to help businesses and their employees get much more out of their working relationship and create great workplace cultures, happier places to work and tonnes more mutual success.
----more----
Join The Conversation
Follow us on Instagram here
Follow us on Twitter here
Check out my business website here
Find me on LinkedIn here
----more----
Full Show Transcript
Here's a link to the full transcript of this episode should you want to revisit any of the conversation.
See the full episode transcript here