PlanetLaundry Podcast: Recent Episodes
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PlanetLaundry, the magazine of the Coin Laundry Association, brings to you our podcast -- articles and interviews to make the pages of our magazine come to life. Subscribe to PlanetLaundry at www.planetlaundry.com/subscribe.
Welcome to another episode of the PlanetLaundry Podcast! In this episode, host Matt DeWolf sits down with Bryan Wallace, CEO of the Coin Laundry Association, to unpack all the excitement and key takeaways from the recent Clean Show - the industry's premier event for laundromat owners, operators, and enthusiasts. Whether you’re a first-time attendee or a seasoned industry veteran, Matt and Bryan cover everything from the surge of new faces and exhibitors, to must-have strategies for turning all that post-show inspiration into lasting business improvements.
They dive into the power of peer-to-peer learning, the value of making new connections, and why being present at industry events can totally transform your business. You'll also get a sneak peek at some major changes coming to Planet Laundry’s publications, and plenty of actionable advice to help you grow both personally and professionally in the ever-evolving world of laundry. So settle in and get ready to gain insight into what's driving innovation and community in the laundry industry!
Welcome to another episode of the PlanetLaundry Podcast! In this episode, host Matt DeWolf sits down with Bryan Wallace, CEO of the Coin Laundry Association, to unpack all the excitement and key takeaways from the recent Clean Show - the industry's premier event for laundromat owners, operators, and enthusiasts. Whether you’re a first-time attendee or a seasoned industry veteran, Matt and Bryan cover everything from the surge of new faces and exhibitors, to must-have strategies for turning all that post-show inspiration into lasting business improvements.
They dive into the power of peer-to-peer learning, the value of making new connections, and why being present at industry events can totally transform your business. You'll also get a sneak peek at some major changes coming to Planet Laundry’s publications, and plenty of actionable advice to help you grow both personally and professionally in the ever-evolving world of laundry. So settle in and get ready to gain insight into what's driving innovation and community in the laundry industry!
On this episode of PlanetLaundry Podcast host Matt DeWolf sits down with Saichelle McNeill, founder of WashRoom Laundry in Charlotte, to explore a unique and resilient approach to the laundry industry. Saichelle’s journey is anything but conventional, after facing challenges re-entering the workforce post-incarceration, she carved out her own path by launching a pickup and delivery laundry service. She shares how perseverance, relationship-building, and relentless customer service have helped her turn struggle into opportunity, and how she built a thriving business model based on partnerships and operational efficiency.
This conversation is about more than laundry, it’s a candid look at overcoming adversity, finding the right partners, and why showing a little love and delivering exceptional service can set you apart in any industry. Whether you’re interested in alternative business models, the power of persistence, or simply need a dose of motivation, this episode dives deep into the wins, roadblocks, and lessons that can help anyone on their entrepreneurial journey. So tune in as we unpack Saichelle’s story and draw out actionable insights for your business and beyond.
On this episode of the PlanetLaundry Podcast, host Matt DeWolf sits down with Saichelle McNeill, founder of WashRoom Laundry in Charlotte, to explore a unique and resilient approach to the laundry industry. Saichelle’s journey is anything but conventional, after facing challenges re-entering the workforce post-incarceration, she carved out her own path by launching a pickup and delivery laundry service. She shares how perseverance, relationship-building, and relentless customer service have helped her turn struggle into opportunity, and how she built a thriving business model based on partnerships and operational efficiency.
This conversation is about more than laundry, it’s a candid look at overcoming adversity, finding the right partners, and why showing a little love and delivering exceptional service can set you apart in any industry. Whether you’re interested in alternative business models, the power of persistence, or simply need a dose of motivation, this episode dives deep into the wins, roadblocks, and lessons that can help anyone on their entrepreneurial journey. So tune in as we unpack Saichelle’s story and draw out actionable insights for your business and beyond.
Welcome to the PlanetLaundry podcast! In today’s episode, host Matt DeWolf sits down with Marcia Spivey, an inspiring entrepreneur who’s reimagining what a laundromat can mean for the community. Marcia isn’t just opening any laundromat—she’s building the Hub Laundromat Cafe in Detroit, a unique brick-and-mortar space that serves as a trifecta: a place to do laundry, grab great food from local entrepreneurs, and connect with resources and people through workshops and events.
From her beginnings in community advocacy to her drive to create catalytic change in her own neighborhood, Marcia shares the story of her journey into the laundry industry. You’ll hear her candid reflections on the challenges and rewards of developing her business from the ground up—navigating real estate, construction, and building community partnerships, all while staying true to her social mission.
Dive in as Marcia and Matt discuss the importance of accountability, creating a hub for connection, and never giving up—plus some practical advice for anyone considering a leap into laundromat ownership. Whether you’re an industry veteran or just love to hear about entrepreneurs making a difference, this episode is packed with insights, determination, and hope for Detroit’s future.
Welcome to the PlanetLaundry podcast! In today’s episode, host Matt DeWolf sits down with Marcia Spivey, an inspiring entrepreneur who’s reimagining what a laundromat can mean for the community. Marcia isn’t just opening any laundromat—she’s building the Hub Laundromat Cafe in Detroit, a unique brick-and-mortar space that serves as a trifecta: a place to do laundry, grab great food from local entrepreneurs, and connect with resources and people through workshops and events.
From her beginnings in community advocacy to her drive to create catalytic change in her own neighborhood, Marcia shares the story of her journey into the laundry industry. You’ll hear her candid reflections on the challenges and rewards of developing her business from the ground up—navigating real estate, construction, and building community partnerships, all while staying true to her social mission.
Dive in as Marcia and Matt discuss the importance of accountability, creating a hub for connection, and never giving up—plus some practical advice for anyone considering a leap into laundromat ownership. Whether you’re an industry veteran or just love to hear about entrepreneurs making a difference, this episode is packed with insights, determination, and hope for Detroit’s future.
Welcome back to PlanetLaundry, the podcast where we bring you the most insightful stories and game-changing ideas from innovators within the laundry industry. In this episode, host Matt DeWolf sits down with Alex Jekowsky, co-founder and CEO of Cents, to dive deep into the world of artificial intelligence and its rapidly evolving role in laundry operations.
Alex shares his journey into the laundromat industry, revealing how a mix of curiosity, entrepreneurial drive, and first-hand experiences led him to build a company devoted to supporting independent operators. Together, Matt and Alex unpack the real meaning behind the AI buzz, distinguishing hype from practical solutions, and explore how technology—when used thoughtfully—can make everyday business tasks easier, more efficient, and even more human.
From understanding what AI actually is (and isn’t), to how operators can get educated and start leveraging these tools, this conversation offers practical takeaways for anyone curious about the future of tech in laundry.
Whether you’re a longtime owner or just starting out, tune in for actionable strategies, honest advice on choosing vendors, and a fresh perspective on finding balance between innovation and personal connection in today’s digital world.
Welcome back to PlanetLaundry, the podcast where we bring you the most insightful stories and game-changing ideas from innovators within the laundry industry. In this episode, host Matt DeWolf sits down with Alex Jekowsky, co-founder and CEO of Cents, to dive deep into the world of artificial intelligence and its rapidly evolving role in laundry operations.
Alex shares his journey into the laundromat industry, revealing how a mix of curiosity, entrepreneurial drive, and first-hand experiences led him to build a company devoted to supporting independent operators. Together, Matt and Alex unpack the real meaning behind the AI buzz, distinguishing hype from practical solutions, and explore how technology—when used thoughtfully—can make everyday business tasks easier, more efficient, and even more human.
From understanding what AI actually is (and isn’t), to how operators can get educated and start leveraging these tools, this conversation offers practical takeaways for anyone curious about the future of tech in laundry.
Whether you’re a longtime owner or just starting out, tune in for actionable strategies, honest advice on choosing vendors, and a fresh perspective on finding balance between innovation and personal connection in today’s digital world.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Matt DeWolf chats with store owner Hannah Chapman, who operates WashBar based in Oklahoma.
Chapman and her husband got into the industry just 4 years ago in what was a headfirst dive into the deep end of the vended laundry swimming pool. They quickly grew from one location to four and are looking at opportunities.
But the biggest opportunity for Hannah is around the way they can impact the people in their community and in their business. She believes strongly in the power of people, and the value that brings to your organization.
Hannah and her husband are eager to help educate and give back to the industry, because they were fortunate enough to benefit from others’ generosity when it comes to learning. The pair worked for free at a laundromat for several months prior to owning their own location and said that experience was invaluable.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of CLA Business Mastercard.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Matt DeWolf chats with store owner Hannah Chapman, who operates WashBar based in Oklahoma.
Chapman and her husband got into the industry just 4 years ago in what was a headfirst dive into the deep end of the vended laundry swimming pool. They quickly grew from one location to four and are looking at opportunities.
But the biggest opportunity for Hannah is around the way they can impact the people in their community and in their business. She believes strongly in the power of people, and the value that brings to your organization.
Hannah and her husband are eager to help educate and give back to the industry, because they were fortunate enough to benefit from others’ generosity when it comes to learning. The pair worked for free at a laundromat for several months prior to owning their own location and said that experience was invaluable.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of CLA Business Mastercard.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with store owner Jake Barone, who operates Laundry House in New York City.
Barone is an entrepreneur, a real estate and construction expert, and a growth strategist with a passion for developing and scaling ventures at the intersection of real estate, construction, and business.
Jake’s entrepreneurial journey began early. By 16, he was running a successful e-commerce business. At 18, he became New York State’s youngest real estate agent. And, by 19, he launched Gateway Builders, a construction firm that ranked No. 170 on the Inc. 5000 list for its rapid growth. Over the next seven years, Jake grew Gateway into a 40-employee company, delivering more than one million square feet of Class A commercial space for REITs, investment firms, and corporate clients in New York City.
Recognizing shifts in the market during the COVID-19 era, Jake pivoted toward laundromats – founding Laundry House, a high-end, data-driven laundromat brand designed to set a new industry standard. Under Jake’s leadership, Laundry House achieved 340 percent revenue growth in just 18 months, establishing itself as a standout brand in the New York City market.
Beyond Laundry House, Barone is focused on strategic partnerships and acquisitions, collaborating with laundromat operators to scale their businesses using branding, operational efficiencies, and advanced marketing technology. His expertise in real estate, construction, and business scaling position him as a knowledgeable and experienced professional in the industry.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with store owner Jake Barone, who operates Laundry House in New York City.
Barone is an entrepreneur, a real estate and construction expert, and a growth strategist with a passion for developing and scaling ventures at the intersection of real estate, construction, and business.
Jake’s entrepreneurial journey began early. By 16, he was running a successful e-commerce business. At 18, he became New York State’s youngest real estate agent. And, by 19, he launched Gateway Builders, a construction firm that ranked No. 170 on the Inc. 5000 list for its rapid growth. Over the next seven years, Jake grew Gateway into a 40-employee company, delivering more than one million square feet of Class A commercial space for REITs, investment firms, and corporate clients in New York City.
Recognizing shifts in the market during the COVID-19 era, Jake pivoted toward laundromats – founding Laundry House, a high-end, data-driven laundromat brand designed to set a new industry standard. Under Jake’s leadership, Laundry House achieved 340 percent revenue growth in just 18 months, establishing itself as a standout brand in the New York City market.
Beyond Laundry House, Barone is focused on strategic partnerships and acquisitions, collaborating with laundromat operators to scale their businesses using branding, operational efficiencies, and advanced marketing technology. His expertise in real estate, construction, and business scaling position him as a knowledgeable and experienced professional in the industry.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with laundry owner Tyler Purcell, who operates multiple laundromats within the Cincinnati market.
Tyler is the co-owner of four, family-operated laundry locations, which are all branded as The Laundry Spot. He’s also a wealth advisor who has been in the financial services industry for more than a decade.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with laundry owner Tyler Purcell, who operates multiple laundromats within the Cincinnati market.
Tyler is the co-owner of four, family-operated laundry locations, which are all branded as The Laundry Spot. He’s also a wealth advisor who has been in the financial services industry for more than a decade.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
In this episode, Alex Jekowsky, CEO & Co-Founder of Cents, and Brian Wallace, CLA President & CEO, discuss the ways innovative technologies from other industries can be applied to laundry, such as upselling through add-ons and gamification. Alex shares the value of branding, advice for customer acquisition and ways to make your store stand out from competitors.
This edition of the Laundry Leaders Unfolded podcast has been made possible thanks to the generous sponsorship of our Elite Strategic Corporate Ally, Cents.
Mike Schoeb, CEO of Alliance Laundry Systems, shares what has changed at Alliance in his 17 years and their accomplishments, such as growth outside the U.S., especially in Asia, South America and the Middle East. Mike and Brian discuss trends, such as reinvestment in the industry, attraction of a different type of investor, consolidation of the distribution market, the franchise model and advocacy efforts. Mike also previewed what we can expect from Alliance between now and the Clean Show.
This edition of the Laundry Leaders Unfolded podcast has been made possible thanks to the generous sponsorship of our Elite Strategic Corporate Ally, Alliance Laundry Systems.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with veteran laundry owner Travis Reed, who operates multiple laundromats throughout Indiana.
Reed grew up in the business – with his parents purchasing their first laundromat in 1985, right after Travis was born. He worked with his dad, Bryan, in the family business and then purchased his first laundromat in 2003, just four months after graduating from high school.
Today, Travis owns six laundry locations north of Indianapolis, with a seventh on the way this spring.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with veteran laundry owner Travis Reed, who operates multiple laundromats throughout Indiana.
Reed grew up in the business – with his parents purchasing their first laundromat in 1985, right after Travis was born. He worked with his dad, Bryan, in the family business and then purchased his first laundromat in 2003, just four months after graduating from high school.
Today, Travis owns six laundry locations north of Indianapolis, with a seventh on the way this spring.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with Rob Maes, the owner of Express Laundry Centers, a four-store chain in the Houston area. In 2006, after more than 20 years in corporate America, Maes wanted to start his own business and decided on the laundromat industry after attending a CLA seminar. Today, four stores later, Rob serves on the CLA Board of Directors – and will ascend to the chairmanship in January.
Maes shares his vision for CLA and its Board, as well as discussing some of the future challenges facing the organization and dispelling a few misconceptions about the CLA Board.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with Rob Maes, the owner of Express Laundry Centers, a four-store chain in the Houston area. In 2006, after more than 20 years in corporate America, Maes wanted to start his own business and decided on the laundromat industry after attending a CLA seminar. Today, four stores later, Rob serves on the CLA Board of Directors – and will ascend to the chairmanship in January.
Maes shares his vision for CLA and its Board, as well as discussing some of the future challenges facing the organization and dispelling a few misconceptions about the CLA Board.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
In this episode, CLA President and CEO Brian Wallace sits down with Joel Jorgensen, Vice President of Sales at Girbau North American, to discuss trends in the laundry industry. Jorgensen joined Continental in 1997 as regional sales manager and later served as director of sales and marketing before taking on his current role in 2006. Jorgensen has guided Girbau North America’s sales, marketing and service operations during his 25+ year career.
Joel was an early proponent of encouraging laundromat owners to explore new markets that could be served out of the traditional laundromat setting—WDF, delivery and commercial accounts. He shares how their customers are joining one of the largest trends in laundry and how they are using some of the innovative tools out there to grow their business. Joel also shares his perspective on some of the newer trends affecting the industry, such as consolidation of distributors and franchise models.
This edition of the Laundry Leadership Conversations podcast has been made possible thanks to the generous sponsorship of our Elite Strategic Corporate Ally, Girbau North America.
In this episode, CLA President and CEO Brian Wallace sits down with Joel Jorgensen, Vice President of Sales at Girbau North American, to discuss trends in the laundry industry. Jorgensen joined Continental in 1997 as regional sales manager and later served as director of sales and marketing before taking on his current role in 2006. Jorgensen has guided Girbau North America’s sales, marketing and service operations during his 25+ year career.
Joel was an early proponent of encouraging laundromat owners to explore new markets that could be served out of the traditional laundromat setting—WDF, delivery and commercial accounts. He shares how their customers are joining one of the largest trends in laundry and how they are using some of the innovative tools out there to grow their business. Joel also shares his perspective on some of the newer trends affecting the industry, such as consolidation of distributors and franchise models.
This edition of the Laundry Leadership Conversations podcast has been made possible thanks to the generous sponsorship of our Elite Strategic Corporate Ally, Girbau North America.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with John MacKrell, founder and chief executive officer of HappyNest, a national laundry pickup-and-delivery service brand.
MacKrell, a former investment banker and active duty Army officer, started in the laundromat industry in 2003, after purchasing his first store in East Greenwich, R.I. Over the next 15 years, he built or purchased another five laundromats.
However, frustration with the low usage of his laundry equipment during the slower midweek periods prompted him to begin offering residential laundry pickup-and-delivery services throughout Rhode Island and eastern Massachusetts. As his delivery business grew, he developed software to manage the process.
Starting in 2018, MacKrell started licensing his enterprise-level software as a white label SaaS to independent laundromat owners. Then, in 2020, he decided to pivot away from licensing software to partnering with quality operators to create the national brand, HappyNest. Today, HappyNest has 130 partners in 35 states.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of HappyNest.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with John MacKrell, founder and chief executive officer of HappyNest, a national laundry pickup-and-delivery service brand.
MacKrell, a former investment banker and active duty Army officer, started in the laundromat industry in 2003, after purchasing his first store in East Greenwich, R.I. Over the next 15 years, he built or purchased another five laundromats.
However, frustration with the low usage of his laundry equipment during the slower midweek periods prompted him to begin offering residential laundry pickup-and-delivery services throughout Rhode Island and eastern Massachusetts. As his delivery business grew, he developed software to manage the process.
Starting in 2018, MacKrell started licensing his enterprise-level software as a white label SaaS to independent laundromat owners. Then, in 2020, he decided to pivot away from licensing software to partnering with quality operators to create the national brand, HappyNest. Today, HappyNest has 130 partners in 35 states.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of HappyNest.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with Jason Dodge, the owner of Quick Wash Laundromats, a three-store chain in Milwaukee, Wis. In addition, Jason has been active with CLA’s LaundryCares Foundation – hosting a couple of Free Laundry & Literacy Day events at his laundromats earlier this year.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with Jason Dodge, the owner of Quick Wash Laundromats, a three-store chain in Milwaukee, Wis. In addition, Jason has been active with CLA’s LaundryCares Foundation – hosting a couple of Free Laundry & Literacy Day events at his laundromats earlier this year.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with John Buni and David Griffith-Jones, co-founders of CleanCloud, which is a leading point-of-sale and pickup-and-delivery software and management system built specifically for the laundry industry.
Buni and Griffith-Jones reflect on CleanCloud’s 10 years in business, along with some recent company milestones – as well as discussing how the business has evolved over the years, where the greatest opportunities lie for future laundromat success, best practices for leveraging technology within laundry operations, and what has them most excited about the laundry industry going forward.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of CleanCloud.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with John Buni and David Griffith-Jones, co-founders of CleanCloud, which is a leading point-of-sale and pickup-and-delivery software and management system built specifically for the laundry industry.
Buni and Griffith-Jones reflect on CleanCloud’s 10 years in business, along with some recent company milestones – as well as discussing how the business has evolved over the years, where the greatest opportunities lie for future laundromat success, best practices for leveraging technology within laundry operations, and what has them most excited about the laundry industry going forward.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of CleanCloud.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with Jamie Sewell, the owner of Clean Vibes Laundry Company in Tampa, Fla.
Jamie has more than a decade of experience in the commercial laundry industry and has worked with hundreds of laundromat owners worldwide. She led marketing for CLA, was a founding member and CMO of the first cashless laundromat concept, and oversaw technology worldwide at Alliance Laundry Systems.
Jamie also is a coach, mentor, and strong advocate for women entrepreneurs in the laundry industry.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with Jamie Sewell, the owner of Clean Vibes Laundry Company in Tampa, Fla.
Jamie has more than a decade of experience in the commercial laundry industry and has worked with hundreds of laundromat owners worldwide. She led marketing for CLA, was a founding member and CMO of the first cashless laundromat concept, and oversaw technology worldwide at Alliance Laundry Systems.
Jamie also is a coach, mentor, and strong advocate for women entrepreneurs in the laundry industry.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with multi-store operator Omer Khan, co-owner of Skyline Laundromats, a four-store chain in the Atlanta metro area. Khan has partnered with his father, Abdul, who has been in the laundry business for 25 years.
In addition, Omer has been active within his community through the LaundryCares Foundation, and recently presented on laundry operations a CLA’s Excellence in Laundry Conference in Palm Beach, Fla.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.
In this episode, PlanetLaundry Editor Bob Nieman chats with multi-store operator Omer Khan, co-owner of Skyline Laundromats, a four-store chain in the Atlanta metro area. Khan has partnered with his father, Abdul, who has been in the laundry business for 25 years.
In addition, Omer has been active within his community through the LaundryCares Foundation, and recently presented on laundry operations a CLA’s Excellence in Laundry Conference in Palm Beach, Fla.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Nishant Jain and Thibault Corens, co-founders of Presso, which is a venture-backed company that has been unveiling new garment-care technology for today’s laundromat owners.
Jain and Corens share the origins of their company and what inspired them to create Presso – as well as discussing the specific technology that sets them apart from traditional garment-care methods, the challenges of scaling their operations, what they view as the three pillars of successful laundromat ownership, and their mission to “redefine the emotional connection people have with their clothing.”
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Nishant Jain and Thibault Corens, co-founders of Presso, which is a venture-backed company that has been unveiling new garment-care technology for today’s laundromat owners.
Jain and Corens share the origins of their company and what inspired them to create Presso – as well as discussing the specific technology that sets them apart from traditional garment-care methods, the challenges of scaling their operations, what they view as the three pillars of successful laundromat ownership, and their mission to “redefine the emotional connection people have with their clothing.”
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Steve Marcionetti, president of Card Concepts Inc. With 25 years in the vended laundry industry, Steve has pioneered products that have helped transition laundry payment beyond the quarter – elevating profitability for hundreds of laundromat owners.
Steve also is a former CLA Board member and leads a company that supports more than 3,000 laundromats nationwide with innovative payment and business management solutions.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Card Concepts Inc.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Steve Marcionetti, president of Card Concepts Inc. With 25 years in the vended laundry industry, Steve has pioneered products that have helped transition laundry payment beyond the quarter – elevating profitability for hundreds of laundromat owners.
Steve also is a former CLA Board member and leads a company that supports more than 3,000 laundromats nationwide with innovative payment and business management solutions.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Card Concepts Inc.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with multi-store owner Peter Mayberry, who operates the growing 10-laundromat Anytime Laundry chain, headquartered in Omaha, Neb.
Peter shares what to look for in a laundry location, the first couple of moves he always makes after acquiring an existing store, what most laundromat owners typically get wrong, the key to becoming a successful entrepreneur, and much more.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with multi-store owner Peter Mayberry, who operates the growing 10-laundromat Anytime Laundry chain, headquartered in Omaha, Neb.
Peter shares what to look for in a laundry location, the first couple of moves he always makes after acquiring an existing store, what most laundromat owners typically get wrong, the key to becoming a successful entrepreneur, and much more.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Jennifer Whitney, vice president of business development for Eastern Funding LLC, based in New York City. Whitney has been involved in the laundry industry for 25 years – during which she’s worked with those involved at every level of every type of a laundromat project imaginable.
During her years in the laundry business, Jennifer has been a speaker at industry events, an author in PlanetLaundry magazine, and a LaundryCares volunteer. She is currently on the task force for CLA’s Women’s Laundry Network and sits on a committee to develop a mentorship program for women in the industry. In addition, she recently was appointed to CLA’s Board of Directors.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Jennifer Whitney, vice president of business development for Eastern Funding LLC, based in New York City. Whitney has been involved in the laundry industry for 25 years – during which she’s worked with those involved at every level of every type of a laundromat project imaginable.
During her years in the laundry business, Jennifer has been a speaker at industry events, an author in PlanetLaundry magazine, and a LaundryCares volunteer. She is currently on the task force for CLA’s Women’s Laundry Network and sits on a committee to develop a mentorship program for women in the industry. In addition, she recently was appointed to CLA’s Board of Directors.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Sharon Brinks, the owner of The Laundry Station, a laundromat based in Wichita, Kan. – as well as Laundry Express, which is her company’s separate pickup-and-delivery operation.
In 2024, Sharon is celebrating 10 years in the laundromat industry – prior to which she spent more than 20 years as an IT professional, and then later became a real estate salesperson and broker.
Sharon shares her thoughts on building The Laundry Station from the ground up, launching her pickup-and-delivery service during the height of the pandemic, developing a winning team of laundry employees, and much more.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Sharon Brinks, the owner of The Laundry Station, a laundromat based in Wichita, Kan. – as well as Laundry Express, which is her company’s separate pickup-and-delivery operation.
In 2024, Sharon is celebrating 10 years in the laundromat industry – prior to which she spent more than 20 years as an IT professional, and then later became a real estate salesperson and broker.
Sharon shares her thoughts on building The Laundry Station from the ground up, launching her pickup-and-delivery service during the height of the pandemic, developing a winning team of laundry employees, and much more.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Mark Csordos, the owner of the Washing Well laundromat in Matawan, N.J. Mark is a longtime entrepreneur who has owned a number of businesses through the years – including a mystery shopper business, which featured such clients as Pizza Hut, Manhattan Bagel, the New Jersey State Lottery, and a large regional grocery chain, among others.
In addition, Mark is the author of the book, “Business Lessons for Entrepreneurs: 35 Things I Learned Before the Age of 30.” And he’s currently the host of his own YouTube channel.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Mark Csordos, the owner of the Washing Well laundromat in Matawan, N.J. Mark is a longtime entrepreneur who has owned a number of businesses through the years – including a mystery shopper business, which featured such clients as Pizza Hut, Manhattan Bagel, the New Jersey State Lottery, and a large regional grocery chain, among others.
In addition, Mark is the author of the book, “Business Lessons for Entrepreneurs: 35 Things I Learned Before the Age of 30.” And he’s currently the host of his own YouTube channel.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Ryan Spicer, a multi-store operator with locations in the New York, New Jersey, and Pennsylvania markets.
Spicer grew up in his family’s bicycle business and also spent 13 years in the nightclub industry, before getting into the laundromat business. Additionally, he is one of the newest members to the Coin Laundry Association’s Board of Directors.
Ryan discusses growing up in an entrepreneurial family, what attracted him to the laundry industry, and how to source new locations and successfully scale a laundromat business – as well as sharing his thoughts on the importance of the LaundryCares Foundation.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Ryan Spicer, a multi-store operator with locations in the New York, New Jersey, and Pennsylvania markets.
Spicer grew up in his family’s bicycle business and also spent 13 years in the nightclub industry, before getting into the laundromat business. Additionally, he is one of the newest members to the Coin Laundry Association’s Board of Directors.
Ryan discusses growing up in an entrepreneurial family, what attracted him to the laundry industry, and how to source new locations and successfully scale a laundromat business – as well as sharing his thoughts on the importance of the LaundryCares Foundation.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Kent Wales from Spokane, Wash. He and his wife, Monica, are the owners of Happy Laundry & Dry Cleaning – a company that specializes in commercial laundry, personal laundry, and drycleaning services.
Wales also is an Eagle Scout with a lifelong passion for leadership. What’s more, he purchased his first business after playing Robert Kiyosaki’s board game, “Cashflow” – where he frequently won the game by purchasing “coin-operated businesses.” Interestingly, Kent’s first corporate job was with Boeing as an industrial engineer.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Kent Wales from Spokane, Wash. He and his wife, Monica, are the owners of Happy Laundry & Dry Cleaning – a company that specializes in commercial laundry, personal laundry, and drycleaning services.
Wales also is an Eagle Scout with a lifelong passion for leadership. What’s more, he purchased his first business after playing Robert Kiyosaki’s board game, “Cashflow” – where he frequently won the game by purchasing “coin-operated businesses.” Interestingly, Kent’s first corporate job was with Boeing as an industrial engineer.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Amy Martinez-Monfort, founder and CEO of Tampa Laundry Company.
Amy is a Florida native who attended Florida State University for her undergraduate degree and the University of Florida for law school. She practiced law with Carlton Fields in Tampa before beginning a career in sales and marketing with Eli Lilly. In 2015, Amy started Tampa Laundry Company, a full-service laundry and linen company. And, three years later, the Greater Tampa Chamber of Commerce named Tampa Laundry Company its Small Business of the Year.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Amy Martinez-Monfort, founder and CEO of Tampa Laundry Company.
Amy is a Florida native who attended Florida State University for her undergraduate degree and the University of Florida for law school. She practiced law with Carlton Fields in Tampa before beginning a career in sales and marketing with Eli Lilly. In 2015, Amy started Tampa Laundry Company, a full-service laundry and linen company. And, three years later, the Greater Tampa Chamber of Commerce named Tampa Laundry Company its Small Business of the Year.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Alaa Elbanna, co-owner of Bubbles Are Us, a five-store chain in the New York/New Jersey area – in which he has been a partner with his father for the last 20 years. In addition, Alaa also sits on the Board of Directors for the LaundryCares Foundation.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Alaa Elbanna, co-owner of Bubbles Are Us, a five-store chain in the New York/New Jersey area – in which he has been a partner with his father for the last 20 years. In addition, Alaa also sits on the Board of Directors for the LaundryCares Foundation.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman interviews Joe Dan Reed, the owner of the Splash ’Em Out laundromat chain in Lexington, Ky. Splash ’Em Out is a nine-store operation, serving the greater Lexington area, which also features a robust wash-dry-fold and pickup-and-delivery business.
Reed shares his thoughts on the importance of branding, what he looks for in a winning laundromat location, how pickup and delivery is changing the game, the keys to success in today’s laundry business, and much more.
We hope you enjoy this conversation, and we invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman interviews Joe Dan Reed, the owner of the Splash ’Em Out laundromat chain in Lexington, Ky. Splash ’Em Out is a nine-store operation, serving the greater Lexington area, which also features a robust wash-dry-fold and pickup-and-delivery business.
Reed shares his thoughts on the importance of branding, what he looks for in a winning laundromat location, how pickup and delivery is changing the game, the keys to success in today’s laundry business, and much more.
We hope you enjoy this conversation, and we invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Ross Dodds, co-owner of Luxe Laundries, a 13-store laundromat chain serving the great Los Angeles area. In addition, Luxe is opening a new 6,000-square-foot facility dedicated to its pickup-and-delivery business – in essence tripling the company’s wash capacity for PUD.
Ross discusses his company’s rapid growth and the inevitable pain points that have gone along with it – as well as sharing his thoughts on the best opportunities for laundry operators in the coming years, his favorite aspect of store ownership, and the value of social media outreach to today’s businesses.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Ross Dodds, co-owner of Luxe Laundries, a 13-store laundromat chain serving the great Los Angeles area. In addition, Luxe is opening a new 6,000-square-foot facility dedicated to its pickup-and-delivery business – in essence tripling the company’s wash capacity for PUD.
Ross discusses his company’s rapid growth and the inevitable pain points that have gone along with it – as well as sharing his thoughts on the best opportunities for laundry operators in the coming years, his favorite aspect of store ownership, and the value of social media outreach to today’s businesses.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman interviews Coin Laundry Association President and CEO Brian Wallace, who has served laundry operators for more than 30 years through his work at the CLA. The two discuss some of the pending legislation and government regulations that could impact laundromat owners in the future.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman interviews Coin Laundry Association President and CEO Brian Wallace, who has served laundry operators for more than 30 years through his work at the CLA. The two discuss some of the pending legislation and government regulations that could impact laundromat owners in the future.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman interviews Craig Dakauskas, senior vice president of Alliance Laundry Systems.
This is Craig’s second stint with Alliance. He served as the company’s national sales manager from 2002-2007.
Craig is known as an industry leader, as well as a highly successful equipment distributor. Prior to rejoining Alliance, he was the president and CEO of CLEC Distribution, LLC, which was acquired by Alliance in 2019. Craig prefers a practical approach to leadership with a strong focus on execution.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this special episode, recorded in San Diego at CLA’s 2023 Excellence in Laundry Conference, PlanetLaundry Editor Bob Nieman chats with Waleed Cope, the owner and operator of The Soap Box – laundry, drycleaning and sneaker-cleaning enterprise, based in Brooklyn, N.Y.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this special episode, recorded in San Diego at CLA’s 2023 Excellence in Laundry Conference, PlanetLaundry Editor Bob Nieman chats with Waleed Cope, the owner and operator of The Soap Box – laundry, drycleaning and sneaker-cleaning enterprise, based in Brooklyn, N.Y.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this special episode, recorded in San Diego at CLA’s 2023 Excellence in Laundry Conference, PlanetLaundry Editor Bob Nieman chats with brothers Lee and Luke Williford, the third-generation operators of The Wash House laundromat chain, based in Raleigh, N.C.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this special episode, recorded in San Diego at CLA’s 2023 Excellence in Laundry Conference, PlanetLaundry Editor Bob Nieman chats with brothers Lee and Luke Williford, the third-generation operators of The Wash House laundromat chain, based in Raleigh, N.C.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this special episode, recorded in San Diego at CLA’s 2023 Excellence in Laundry Conference, PlanetLaundry Editor Bob Nieman chats with “The Laundromat Millionaire” Dave Menz – author, laundry coach, and the owner of Queen City Laundry, a chain of full-service stores in Cincinnati, Ohio.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this special episode, recorded in San Diego at CLA’s 2023 Excellence in Laundry Conference, PlanetLaundry Editor Bob Nieman chats with “The Laundromat Millionaire” Dave Menz – author, laundry coach, and the owner of Queen City Laundry, a chain of full-service stores in Cincinnati, Ohio.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this special episode, recorded in San Diego at CLA’s 2023 Excellence in Laundry Conference, PlanetLaundry Editor Bob Nieman chats with Brandon Schlichter, the founder and CEO of Investment Joy. Mr. Schlichter is an investor focused on small, traditional businesses – including laundromats.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this special episode, recorded in San Diego at CLA’s 2023 Excellence in Laundry Conference, PlanetLaundry Editor Bob Nieman chats with Brandon Schlichter, the founder and CEO of Investment Joy. Mr. Schlichter is an investor focused on small, traditional businesses – including laundromats.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Alex Jekowsky, the CEO and co-founder of Cents, an all-in-one software platform created to help laundromat owners grow, manage, and better understand their businesses.
Alex shares his thoughts on the notions of customer support vs. customer success, how laundromat owners can strengthen their relationships with their customers, where the greatest opportunities lie for today’s laundry operators, and more.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
https://www.trycents.com/partner/planet-laundry
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Alex Jekowsky, the CEO and co-founder of Cents, an all-in-one software platform created to help laundromat owners grow, manage, and better understand their businesses.
Alex shares his thoughts on the notions of customer support vs. customer success, how laundromat owners can strengthen their relationships with their customers, where the greatest opportunities lie for today’s laundry operators, and more.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.
https://www.trycents.com/partner/planet-laundry
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Matt Gabris, a chief safety and environmental executive for the food and beverage industries, as well as industry safety chair for the American Bakers Association.
In addition, he and his wife, Jennifer, are the long-time owners of The Wash Basket, a laundromat based in Central Lake, Mich.
Matt shares his thoughts on business record-keeping requirements, fire safety and prevention, and some of the key areas on which store owners should focus when safeguarding their operations – as well as explaining the critical steps laundry operators should take if an incident were to occur.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Matt Gabris, a chief safety and environmental executive for the food and beverage industries, as well as industry safety chair for the American Bakers Association.
In addition, he and his wife, Jennifer, are the long-time owners of The Wash Basket, a laundromat based in Central Lake, Mich.
Matt shares his thoughts on business record-keeping requirements, fire safety and prevention, and some of the key areas on which store owners should focus when safeguarding their operations – as well as explaining the critical steps laundry operators should take if an incident were to occur.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Waleed Cope, owner and operator of The Soap Box – which is a laundry, drycleaning and sneaker-cleaning enterprise, based in Brooklyn, N.Y.
Waleed shares his thoughts on the importance of customer support, texting to build business, and today’s evolving laundromat industry – as well as explaining how he got involved with cleaning sneakers and what it’s like to live life as a “laundry pirate.”
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen: go.speedqueencommercial.com/routine.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Waleed Cope, owner and operator of The Soap Box – which is a laundry, drycleaning and sneaker-cleaning enterprise, based in Brooklyn, N.Y.
Waleed shares his thoughts on the importance of customer support, texting to build business, and today’s evolving laundromat industry – as well as explaining how he got involved with cleaning sneakers and what it’s like to live life as a “laundry pirate.”
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen: go.speedqueencommercial.com/routine.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman interviews Chris Ward, the president and founder of 4WARD Energy Solutions, a national energy consultancy based in Houston. 4WARD is part of the CLA Business Solutions program – with Chris and his team helping Coin Laundry Association members navigate the ever-changing landscape of the deregulated energy industry.
The two discuss the current state of the energy markets, which have seen some laundry owners reporting utility costs that have doubled and, in some cases, tripled in certain areas – while also sharing best practices for taking control of a laundromat’s energy costs.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman interviews Chris Ward, the president and founder of 4WARD Energy Solutions, a national energy consultancy based in Houston. 4WARD is part of the CLA Business Solutions program – with Chris and his team helping Coin Laundry Association members navigate the ever-changing landscape of the deregulated energy industry.
The two discuss the current state of the energy markets, which have seen some laundry owners reporting utility costs that have doubled and, in some cases, tripled in certain areas – while also sharing best practices for taking control of a laundromat’s energy costs.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman interviews Coin Laundry Association President and CEO Brian Wallace, who has served laundry operators for more than 30 years through his work at the CLA. The two discuss some of the leading trends impacting and reshaping the laundromat industry in 2023 and beyond.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman interviews Coin Laundry Association President and CEO Brian Wallace, who has served laundry operators for more than 30 years through his work at the CLA. The two discuss some of the leading trends impacting and reshaping the laundromat industry in 2023 and beyond.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with 2022 CLA Member of the Year Colleen Unema of Brio Laundry in Bellingham, Wash. – who will be launching her new project, Brio Laundry University, for the laundromat industry early next year.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with 2022 CLA Member of the Year Colleen Unema of Brio Laundry in Bellingham, Wash. – who will be launching her new project, Brio Laundry University, for the laundromat industry early next year.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Alex Smereczniak, co-founder and CEO at LaundroLab – a laundromat franchise concept – and 2ULaundry, which is the business’ pickup-and-delivery component.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Alex Smereczniak, co-founder and CEO at LaundroLab – a laundromat franchise concept – and 2ULaundry, which is the business’ pickup-and-delivery component.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Mark Vlaskamp, the managing partner at The Folde, a pickup-and-delivery-focused laundry service, based in Houston and Austin, Texas. The Folde operates self-service laundromats that double as private, overnight production facilities for the company’s pickup-and-delivery service.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Mark Vlaskamp, the managing partner at The Folde, a pickup-and-delivery-focused laundry service, based in Houston and Austin, Texas. The Folde operates self-service laundromats that double as private, overnight production facilities for the company’s pickup-and-delivery service.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Bryan Maxwell, senior laundry specialist for Western State Design, a major laundry distributor based in Hayward, Calif.
Maxwell has served laundromat entrepreneurs and the industry for more than 30 years – and, despite his impending retirement from WSD, plans to stay involved in the business through the operation of his own vended laundry.
Over the years, Bryan has selflessly given back to the industry by serving on the Boards of Directors for both the Coin Laundry Association and the CLA’s former Northern California affiliate group.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with Alex Jekowsky, the CEO and co-founder of Cents, a point of sale and business management platform created to help laundromat owners grow, manage and better understand their businesses. Cents is building a network of laundry businesses to help outsource laundry day.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with John Buni, the CEO and co-founder of CleanCloud, the laundromat-specific software provider powering businesses in more than 90 countries.
John and Bob talk openly about the current state of the industry, including the challenges facing the laundromat business, as well as identifying some emerging trends. Given CleanCloud’s unique bird’s-eye view across thousands of stores, John also offers valuable digital marketing insight into the best practices today’s leading laundromat owners are adopting to stay ahead of the competition.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/ or on your favorite streaming service.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of CleanCloud: https://cleancloudapp.com/
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman chats with John Buni, the CEO and co-founder of CleanCloud, the laundromat-specific software provider powering businesses in more than 90 countries.
John and Bob talk openly about the current state of the industry, including the challenges facing the laundromat business, as well as identifying some emerging trends. Given CleanCloud’s unique bird’s-eye view across thousands of stores, John also offers valuable digital marketing insight into the best practices today’s leading laundromat owners are adopting to stay ahead of the competition.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/ or on your favorite streaming service.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of CleanCloud: https://cleancloudapp.com/
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, Coin Laundry Association President and CEO Brian Wallace chats with Brian Brunckhorst, owner of Advantage Laundry, a laundromat chain located in California’s San Francisco Bay area.
During this “How’s Business” segment, the two discuss Brunckhorst’s transition from a high-tech job in the Silicon Valley to becoming a multi-store owner, as well as highlighting some of the keys to the success of his laundry business.
Mr. Brunckhorst received the CLA’s Member of the Year Award in 2013 and is the author of the popular book, “Secrets of Buying and Owning Laundromats.” He also currently serves on the CLA’s Board of Directors.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/ or on your favorite streaming service.
Welcome to the Planet Laundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, Brian Wallace, president and CEO of the Coin Laundry Association, interviews Jim Whitmore, owner of Fresh Express Laundry Center in Salem, Mass. In this “How’s Business?” segment, Jim discusses his origin as a laundromat owner, the importance of mentorship in this industry and corporate social responsibility.
Jim is a long-time supporter of the CLA, as well as the LaundryCares Foundation. He has been a multi-store owner, is a past chair of the CLA Board of Directors, and continues to advocate for literacy resources in laundromats as president of the LaundryCares Foundation.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/ or on your favorite streaming service.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association. In this episode, Coin Laundry Association Director of Membership and Education Danielle Bauer chats with Mike Kelly, director of distribution partnerships at Atmosphere TV, about his company’s services and potential benefits to laundromat owners.
Atmosphere is the world’s leading streaming TV service for businesses, offering original, audio-optional TV channels. In addition, businesses can run their own marketing promotions and house ads within Atmosphere’s content by utilizing a simple digital signage feature.
Atmosphere TV is one of the newest benefits added to CLA Business Solutions, a suite of programs and services developed to help your laundry business become more successful.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/ or on your favorite streaming service.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association. In this episode, PlanetLaundry Editor Bob Nieman interviews Larry Adamski, the long-time owner of Muskegon Laundromat in Muskegon, Mich.
At 71, Larry has been a thriving laundry operator for more than 50 years. In this edition, Bob discusses with Larry how today’s laundromats have evolved from the stores of 50 years ago, how his particular laundry operation is different from many other high-performing laundromats in the industry, and how he has successfully coped with running his business during the COVID-19 pandemic.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at www.planetlaundry.com/podcast or on your favorite streaming service.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association. In this episode PlanetLaundry Editor Bob Nieman chats with Daniel Sofranko, the owner of Perfect Wash – Express Laundry Center, located in Huntington Beach, Calif.
This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Continental Girbau: https://www.cgilaundry.com/
In this episode, you will hear PlanetLaundry Editor Bob Nieman interview Chicago laundromat owner Neal Shapiro. In 2014, Neal – and his wife, Kate – purchased their first laundromat in Chicago. Since then, the Shapiros have become fully immersed in the laundromat business.
Neal and Kate are members of the Coin Laundry Association and the LaundryCares Foundation. Additionally, Neal is on the Board of Directors of both organizations.
In addition to their self-service laundry business, the Shapiros have a thriving full-service wash-dry-fold operation, including a pickup and delivery service serving the north side of Chicago – and the surrounding suburbs.
In this episode, you will hear our editor Bob Nieman interview Yvette Morton-Williams, a result-oriented business owner with over ten years in the coin laundry industry. Yvette owns three laundromats in the Atlanta Metro area, is a powerful business leader coming from the pharmaceutical industry, and serves the vended laundry community as one of the newest members of the CLA’s Board of Directors.
We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at www.planetlaundry.com/podcast or on your favorite streaming service.
In this episode, Brian Wallace, President/CEO of the Coin Laundry Association interviews Jeff Gardner, the Laundry Doctor. You may recognize Jeff as a regular columnist in PlanetLaundry. Jeff is a laundromat owner, pickup-and-delivery business operator, and wash-dry-fold expert.
In this “How’s Business” segment, we learn about Jeff’s origin story as a business owner, how he’s become a student of all things laundry, and how he’s taken his business from a small wash-dry-fold operation to a stand-alone commercial laundry plant. Brian and Jeff also talk about dealing with business challenges in the time of COVID and what the future in the laundry business looks like.
Be sure to watch out for Jeff Gardner’s new book, A Prescription for Full-Service Profits: a Collection of Wash-Dry-Fold and Commercial Accounts Advice from ‘The Laundry Doctor’ published by the Coin Laundry Association.
Subscribe to PlanetLaundry at www.planetlaundry.com/subscribe.
In this episode of the PlanetLaundry Podcast, Editor Bob Nieman interviews "The Laundromat Millionaire" Dave Menz, owner and operator of Queen City Laundry, a chain of full-service full-attended stores in Cincinnati, OH.
This podcast is brought to you by Continental Girbau: https://www.cgilaundry.com/
Subscribe to PlanetLaundry at www.planetlaundry.com/subscribe.
Welcome to the Planet Laundry Podcast!
This message is brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode you will hear our editor Bob Nieman interview Peter Stern, managing director of Clean Ventures, a newly formed venture capital fund create to attract and invest in growth-stage laundry companies.
You can read the entire story, “Venturing in the Future” in the January 2020 edition of the magazine: https://www.planetlaundry.com/subscribe
Welcome to the Planet Laundry Podcast!
This message is brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode you will hear our editor Bob Nieman interview Tim McNichols of LIG Solutions, the newest healthcare insurance program added to CLA Business Solutions. You can read the entire story, “Here’s To Your Health” in the December 2020 edition of the magazine: www.planetlaundry.com/subscribe
In this episode, the conversation between PlanetLaundry Editor Bob Nieman and Brian Wallace, President/CEO of the Coin Laundry Association, continues in this "How's Business?" segment where questions about the coin shortage and other COVID-19 related issues are discussed.
In this episode, PlanetLaundry editor Bob Nieman interviews CLA's President/CEO about the latest information pertaining to the LaundryCares Foundation, the Coin Laundry Association's 501(c)3 charity, and LaundryCare's mission to foster literacy through everyday spaces such as laundromats.
In this episode you will hear our editor Bob Nieman interview CLA’s President and CEO Brian Wallace in the first installment of a segment we’re calling, “How’s Business,” a laundry industry information update about a variety of important topics pertaining to the vended laundry business.
In this episode you will hear from PlanetLaundry columnist Stephen Bean in his series of articles “The Business Mind”.
You can read the full story entitled “Knowing Your Audience is the Key to a Strong Advertising Message” in the October 2020 edition of the magazine.
In this episode you will hear from Dennis Diaz, a digital marketing columnist for PlanetLaundry and owner of SPYNR, a digital marketing agency specializing in laundromats.
You can read the full story entitled “Looking Forward by Looking Back” in the October 2020 edition of the magazine.
In this episode we will hear PlanetLaundry columnist Stephen Bean place advertising in the context of applied psychology to demonstrate how our messaging can influence the human mind to deliver exceptional results.
You can read the full column entitled “The Formula for Powerful Advertising: Don’t Overlook the Impact of Human Psychology on the Success of Your Promotional Campaigns” in the September 2020 edition of the magazine.
In this episode laundromat owner Daniel Sofranko, who operates Perfect Wash Express Laundry Center in Huntington Beach, Calif., discusses how he has leveraged the booming tourism industry of his beachfront marketplace to create a successful and profitable niche for his laundry business.
Sofranko details the advantages and disadvantages of his operation’s pickup and delivery service, which focuses of vacation rental laundry. In this episode, he touches on what it’s like to handle vacation guests’ personal garments, as well as describing his strategies for processing the money-making sheet, towel and linen accounts for vacation rental property owners – which he refers to as the “holy grail of commercial laundry.” If you’ve ever considered getting into the “business of vacation,” this podcast is surely not to be missed!
You can read the full story entitled “The Business of Vacation: Could Vacation Rental Laundry Be a Profitable Niche for Your Operation?” in the September 2020 edition of the magazine.
This message is brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode we will hear PlanetLaundry editor Bob Nieman interview laundromat owner Stephen Gramaglia, a professional in the laundry industry who has become a first-time store owner.
You can read the full column entitled “The Next Chapter: Laundry Industry Veteran Stephen Gramaglia Discusses His New Life as a First-Time Store Owner” in the August 2020 edition of the magazine.
In this episode, PlanetLaundry contributor Dennis Diaz shares his latest story entitled, Building a New Relationship with Consumers: Customer Service in Todays’ Turbulent, Information-Driven World. Dennis Diaz is a marketing expert and owner of Spynr, a digital marketing agency. Dennis will discuss customer service in today’s turbulent, information-driven world. You can read the full story in the July 2020 edition of the magazine. PlanetLaundry is the magazine of the Coin Laundry Association. Subscribe for PlanetLaundry at www.planetlaundry.com/subscribe.
In this episode, PlanetLaundry columnist Stephen Bean shares the latest installment of his column "The Business Mind" entitled, Understanding Our Economic Behavior: How Our Psychological Makeup Impacts Our Financial Decisions. You can read the full story in the July 2020 edition of the magazine. PlanetLaundry is the magazine of the Coin Laundry Association. Subscribe for PlanetLaundry at www.planetlaundry.com/subscribe.
In this episode we will hear from Jason Rehor, an account executive with Associated Agencies and your representative for CLA Insurance. Jason can be reached at (847) 427-3524, or email: jrehor@associated.cc.
You can read the full story entitled “Are You Covered? What Laundry Owners Need to Know About Their Business Insurance During These Difficult Times” in the June 2020 edition of the magazine.
In this episode, PlanetLaundry Editor Bob Nieman interviews HR expert Claudia St. John, President of Affinity HR Group for the story "HR in the Age of COVID-19" which can be found in the June 2020 edition of PlanetLaundry, the magazine of the Coin Laundry Association.
In this episode, PlanetLaundry Editor Bob Nieman interviews columnist Jeff Gardner for his column "The Laundry Doctor" entitled "Serving in Uncertain Times: The Laundry Doctor Shares His Plan of Attack During the COVID-19 Outbreak" which can be found in the May 2020 edition of PlanetLaundry, the magazine of the Coin Laundry Association.
PlanetLaundry editor Bob Nieman interviews multi-store owner Michael Finkelstein for the cover story of the May 2020 issue of PlanetLaundry, the magazine of the Coin Laundry Association, entitled "Coping with COVID-19".
In this pilot episode of the PlanetLaundry Podcast, Editor Bob Nieman interviews Marlena Norris, owner of The Laundry Centers in Atlanta, GA. The entire story consisting of interviews of four laundry owners can be found in the February 2020 Issue of the magazine. Subscribe to PlanetLaundry, the magazine of the Coin Laundry Association, at www.planetlaundry.com/subscribe.