Welcome Home: Recent Episodes
Safiyah Basir
Home Partners of America's Business Development Manager and podcast host Safiyah Basir meets once a month with our operations team and registered Home Partners of America real estate agents to discuss submitting, communicating, and closing with the HPA program. We also have two mini episodes each month giving pro tips to our residents and agents. Home Partners of America provides a clear path to homeownership using our Lease Purchase program, helping to make homeownership a reality for more people.
In today’s episode, Strategic Growth Manager Safiyah Basir meets with Kenn Williamson, a Kansas City-based real estate agent who also used the Lease Purchase Program to get into a great home. They discuss the benefits of the Lease Purchase Program when it comes to individuals who are self-employed.
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Home Partners is committed to making homeownership a reality for more people. The program provides a clear path to homeownership. Our process is easy, transparent, and built on a foundation of choice and flexibility. Home Partners is helping more people get into great homes, in neighborhoods they love, with the opportunity to build a more secure financial future.
Home Partners Lease Purchase Program is offered and administered by Home Partners Holdings LLC. Resident and property must meet eligibility criteria, which is subject to change. Terms and conditions apply, see www.homepartners.com. Home Partners is not a mortgage company, does not provide financing for a resident to purchase a home, and cannot guarantee that a resident will be able to obtain a mortgage loan. ©2022 Home Partners Holdings LLC. All rights reserved. HOME PARTNERS, HOME PARTNERS OF AMERICA, A NEW PATH TO HOMEOWNERSHIP and the Home Partners of America logo are Reg. U.S. Pat. & Tm. Off. and owned by Home Partners of America LLC.
In today’s episode, Strategic Growth Manager Safiyah Basir meets with Kenn Williamson, a Kansas City-based real estate agent who also used the Lease Purchase Program to get into a great home. They discuss the benefits of the Lease Purchase Program when it comes to individuals who are self-employed.
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Home Partners is committed to making homeownership a reality for more people. The program provides a clear path to homeownership. Our process is easy, transparent, and built on a foundation of choice and flexibility. Home Partners is helping more people get into great homes, in neighborhoods they love, with the opportunity to build a more secure financial future.
Home Partners Lease Purchase Program is offered and administered by Home Partners Holdings LLC. Resident and property must meet eligibility criteria, which is subject to change. Terms and conditions apply, see www.homepartners.com. Home Partners is not a mortgage company, does not provide financing for a resident to purchase a home, and cannot guarantee that a resident will be able to obtain a mortgage loan. ©2022 Home Partners Holdings LLC. All rights reserved. HOME PARTNERS, HOME PARTNERS OF AMERICA, A NEW PATH TO HOMEOWNERSHIP and the Home Partners of America logo are Reg. U.S. Pat. & Tm. Off. and owned by Home Partners of America LLC.
In this episode, Safiyah Basir recaps pro-tips from Business Development Specialist Kristina Castro, Account Executive Leslie Henderson and Strategic Growth Manager Tim Zielonka of the Westcoast region
Here are the pro tips
Here are Kristina’s pro-tips
One tip for agents using the lease to purchase program would be to continue staying up to date on your trainings to be sure you have the most recent information since this market is ever changing.
One tip for prospective residents using the lease to purchase program would be to visit the Home Partners of America website, gather information and sign up as a potential resident to hear back from us to answer any questions you may have if you still are unsure if this program is best for you.
Leslie’s pro-tips
Take care your clients the way Home Partners takes care of our HPA agents! To move people, you must master Business relationships.
My tip for Prospective Residents is:
Home Partner's mission is to make home ownership a reality for more people. HomePartners.com. Click on the link! This is the next step to get you and your family into your dream home NOW.
Also, watch all of the podcast episodes to stay up to date.
I hope these tips were helpful
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Business Development Specialist Kristina Castro & Account Executive Leslie Henderson of the Westcoast Region. We’ll be speaking with Kristina & Leslie about their roles within HPA, and tips for the residents as well as agents.
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Home Partners of America's Strategic Growth Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. In this episode, we received tips for agents and residents from agent, resident , and homeowner Qulia Brunson of the Charlotte Metro.
Here are Qulia’s pro tips
Prospective residents
Look at the Home Partners website and and study it. Make sure you know what the qualification for an approved home is.
Confirm the qualifications for a home and the qualified areas are. Knowing this will save time, you will be viewing homes that meet the criteria
Be patient with yourself and with the process. This applies to agents, also.
For agents-
Get familiar with your account manager to get questions answered, properly.
Introduce yourself and stay connected.
I hope these tips were helpful.
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In today's episode, Home Partners Strategic Growth Manager and podcast host Safiyah Basir sits down with Home Partners of America agent Qulia Brunson of the Charlotte Metro. Today we speak with Qulia about her experience working with the Home Partners of America Lease purchase program, as an agent, becoming an HPA resident, purchasing the home back from HPA with $35,000 of equity. Also, getting a few tips for clients and agents to help them be more successful when using the program.
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Home Partners of America's Strategic Growth Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. In this episode, we received tips for agents and residents from agent Jan Carlisle of the Charlotte Metro.
Here are Jan’s pro tips
Ask the household specific questions. What neighborhood, what school district, what is your end goal? Work with the residents through their responses.
For agents, do your bets to be more compassionate with people who do not have mortgage ready credit. Instead of judging, be helpful, if possible.
I hope these tips were helpful.
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In today's episode, Home Partners Strategic Growth Manager and podcast host Safiyah Basir sits down with Home Partners of America agent Jan Carlisle of the Charlotte Metro. Today we speak with Jan about her experience working with the Home Partners of America Lease purchase program, her specialty of working, and helping people who have less than perfect credit and how many households she's been able to help. Also, getting a few tips for clients and agents to help them be more successful when using the program.
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Home Partners of America's Strategic Growth Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. In this episode, we received tips for agents and residents from top producing agents Andre Jones of the Seattle Metro and Keith Flanagan of the Tampa Metro.
Here are Erin’s pro tips
For agents, establishing that trusting relationship with their residents. For both agents and residents. If you have a trusting relationship with your residents. They are more likely to tell you the truth.
Home partners has set qualifications so being aware of the qualifications for the residents and the homes Home Partners will purchase will help with communicating properly when things go well and may not go the way you or the prospective resident is expecting.
And here are Luke’s tips
Setting of proper expectations is critical. As an example on the initial call with the prospective resident letting them know currently we're on a 4 week close in Colorado plus the fifteen days typically on a move-in so they know the time it takes get them approved.
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with top producing agents Erin Aaron of the Tampa Metro and Luke Leary of the Colorado Metro Today's episode we’re talking about offers how to successfully present and humanize an HPA lease purchase offer.
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Home Partners of America's Strategic Growth Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. In this episode, we received tips for agents and residents from top producing agents Andre Jones of the Seattle Metro and Keith Flanagan of the Tampa Metro.
Here are Keith's pro-tips
Get with the brokerage that has had people that have successful successfully done a bunch of Home Partner deals that can teach you how to find leads properly. Also, be consistent. If you're posting 1 ad expect 1 ads worth of leads. But if you're posting 40 ads, being consistent with it and responding back to engaged leads within a short time, you'll more than likely get great results
Andre’s pro-tips
Work at a brokerage where the listings belong to the brokerage. Go through the listings that they have and check eligible locations and market them. Come up with a template for marketing put the listing is an exclusive listing of you and your brokerage so that you're in compliance make sure you get permission from your managing broker but most of the time, Andre's experience has been 9 times out of 10 they're going to say yes, get the listing out there. This is so you already have things to market right. Being new to real estate you don't need your own personal listings to market Have a lead capture website so that you're drawing clients to your website. Be consistent and be on top of it. Lastly, read the program guidelines stay on top of your stuff. You can't be the blind leading the blind out here.
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with top producing agents Keith Flanagan of the Tampa Metro, and Andre Jones of the Seattle Metro. Today's episode we’re talking about offers and how to successfully present an HPA lease purchase offer.
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Home Partners of America's Strategic Growth Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. In this episode, we received tips for agents and residents from Nicole Goldsmith, Account Executive for the Southeast Region, and Relationship Success Manager and Business Development Specialist Jennifer Trautwein of the Central Region.
Here are Nicole’s pro-tips
Number one tip is to play around ibn the agent dashboard. There are so many useful tools in the education tab and on the site. Becoming the expert is going to help you as an agent tremendously when presenting the Home partners Lease purchase program to the potential resident
Jennifer’s protips
Familiarizing yourself as an agent with the open webinars. Joining the training sessions that we host your brokerage to be as up to date on the latest Lease Purchase information in key. There are three parts to our trilogy trainings and it’s very important to process each part in its entirety. This provides more knowledge to the lease purchase program and marketing in a successful way.
The consistent theme with our pro-tips from team members and agents is knowledge of the program is absolutely key.
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Business Development Specialist & Relationship Success Manager Jennifer Trautwein of the Central Region & Account Executive Nicole Goldsmith of the Southeast Region. We’ll be speaking with Nicole & Jennifer about their roles within HPA, and tips for the residents as well as agents.
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Our podcast is turning one year old! In this episode, Strategic Growth Manager Safiyah Basir discusses the purpose of the podcast, some of the important tips given by her guests throughout the year, and where she sees the podcast going in the future.
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Home Partners is committed to making homeownership a reality for more people. The program provides a clear path to homeownership. Our process is easy, transparent, and built on a foundation of choice and flexibility. Home Partners is helping more people get into great homes, in neighborhoods they love, with the opportunity to build a more secure financial future.
Home Partners Lease Purchase Program is offered and administered by Home Partners Holdings LLC. Resident and property must meet eligibility criteria, which is subject to change. Terms and conditions apply, see www.homepartners.com. Home Partners is not a mortgage company, does not provide financing for a resident to purchase a home, and cannot guarantee that a resident will be able to obtain a mortgage loan. ©2022 Home Partners Holdings LLC. All rights reserved. HOME PARTNERS, HOME PARTNERS OF AMERICA, A NEW PATH TO HOMEOWNERSHIP and the Home Partners of America logo are Reg. U.S. Pat. & Tm. Off. and owned by Home Partners of America LLC.
Home Partners Business Development Manager and podcast host Safiyah Basir sits down with some of our top Home Partners of America's agents nationwide to go over pro-tips that have helped them close between 20-over 100 transactions with Home Partners of America.
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50% Application fee code WESTHP22
In this episode, Safiyah Basir recaps pro-tips from Business Development Specialist Kristina Castro, Account Executive Leslie Henderson and Strategic Growth Manager Tim Zielonka of the Westcoast region
Here are the pro tips
Here are Kristina’s pro-tips
One tip for agents using the lease to purchase program would be to continue staying up to date on your trainings to be sure you have the most recent information since this market is ever changing.
One tip for prospective residents using the lease to purchase program would be to visit the Home Partners of America website, gather information and sign up as a potential resident to hear back from us to answer any questions you may have if you still are unsure if this program is best for you.
Leslie’s pro-tips
Take care your clients the way Home Partners takes care of our HPA agents! To move people, you must master Business relationships.
My tip for Prospective Residents is:
Home Partner's mission is to make home ownership a reality for more people. HomePartners.com. Click on the link! This is the next step to get you and your family into your dream home NOW.
And Tim’s pro-tips
For residents, be patient, it does take time.
Have a very good technical eye, pay attention to the home if it is a bad investment or a good investment.
Also, watch all of the podcast episodes to stay up to date.
I hope these tips were helpful
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50% off Application fee code WESTHP22
Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Business Development Specialist Kristina Castro, Account Executive Leslie Henderson, and Strategic Growth Manager Tim Zielonka of the West coast region. We’ll be speaking with Leslie, Kristina, and Tim about their roles within HPA, the metros they cover, and tips for the residents as well as agents.
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50% Application fee code WESTHP22
In this episode, Safiyah Basir recaps the tips for success provided by Alex Cordova, Keila Rayon, and Nate Armstrong, experienced agents from the Albuquerque metro.
Here are the pro tips
Attention to detail- dive into what the resident is looking for. How many bedrooms, what school district, and so on. Cultivate a plan and time frame identifying how many homes will need to be viewed in order to reach the resident’s goal.
Ensuring the proper lines of communication are streamlined ensuring this will make the process a lot easier
Being very transparent from the beginning and Communication is key. Setting proper expectations within the team as well as communicating on all levels with the prospective residents will help all involved to know what to expect before it happens. This will allow the team of agents and prospective residents to be more prepared for changes if they do arise.
Meeting with your agents and team regularly for updates on the HPA real estate process. Being proactive.
Understanding what the resident is looking for, what the end goal is, and what it takes to get the resident there is key.
I hope these tips were helpful
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50% Application fee code HOMRDY22 Expiring on 10/04/2022
In today's episode, Home Partners Strategic Growth Manager and podcast host Safiyah Basir sits down with top producing team in Albuquerque, Roc Real Estate Partners. Keila Rayon, Alex Cordova and Nate Armstrong. Speaking with The Roc Real Estate Partners team about how they got started in real estate, their experience working with the Home Partners of America Lease purchase program, how many households they’ve been able to help and tips to clients and agents to help them be more successful when using the program.
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50% Application fee code HOMRDY22
Home Partners of America's Strategic Growth Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. In this episode, we received tips for agents and residents from Tyeisha Velasquez the National Account Manager for Home Partners of America.
Agents should sign up with us at www.homepartners.com, and educate themselves on the program.
They should review the guidelines and documents as well as the available resources on our website to become well versed in the Lease Purchase program.
Customers should select the link that their agent sent them to visit the website and lean on their well-versed agent. They will be able to go over the qualifications with them to see if this is the best opportunity for the customer and their household. Once they see it is a good fit, closely work with their agent as they walk them through each step of the process. Don't forget to bring all up-to-date proof of income and submit according to the application requirements as well as list all household members, upon initial submission.
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50% Application fee code HOMRDY22 Expiring on 9/30/2022
Home Partners of America's Business Development Manager and podcast host Safiyah Basir sits down with Tyeisha Velasquez who has been a team member with Home Partners of America for five years and currently works as the National Account Manager. In this episode, Safiyah Basir speaks with Tyeisha about her role, her advice for agents and residents, and how she continues to advocate for HPA.
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50% Application fee code HOMRDY22 Expiring on 9/30/2022
In today's episode, Home Partners Strategic Growth Manager and podcast host Safiyah Basir goes over pro tips and helpful resources for a successful Lease Purchase Program experience. Leaders at Home Partners and experts from our partner programs will provide advice for the entire process, from application to purchase.
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50% Application fee code HOMRDY22
In today's episode, Home Partners Strategic Growth Manager and podcast host Safiyah Basir provides pro tips from National Account Manager Tyeisha Velasquez and Jeff Kennedy, the LeadingRE VP of Sales and Partnerships.
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50% Application fee code HPANAM22
In today's episode, Home Partners Strategic Growth Manager and podcast host Safiyah Basir sits down with National Account Manager Tyeisha Velasquez and Jeff Kennedy, the LeadingRE VP of Sales and Partnerships. They discuss why Home Partners of America is such a useful tool for real estate agents, and how it benefits residents as well
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50% Application fee code HPANAM22
In this Pro Tips episode, Safiyah discusses the tips of Justin Poritzky, Marcel Blanfort, and Taylor Dixon to help clients work with Home Partners.
- Explain the program properly and set realistic expectations upfront.
- Bring up Home Partners as an option for all clients to help win homes in this competitive market.
- Get in touch with property management companies and lending partners so they can refer you clients for Home Partners' programs.
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50% Application fee code HPANAM22
Home Partners Strategic Growth Manager and podcast host Safiyah Basir sits down with Justin Poriztky, Taylor Dixon, and Marcel Blanfort of EXP. We’ll be speaking with Justin, Taylor, and Marcel about their success within the Home Partners of America program and how to create and grow a great team.
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50% Application fee code HPANAM22
Home Partners of America's Strategic Growth Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. In this episode, we received tips for agents and residents from John Smart Smarty of Pro Edge Realty Group. Smarty is an agent with phenomenal Lead generation and referral insights.
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Know the program
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Education Education Education .. before they complete an application
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Leverage RentalKarma.com for Renters to increase their credit scores quickly
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Once Approved … train the family on HPA Shopping best practices.
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50% Application fee code NEWREZ22 Expiring on 8/03/2022
Home Partners Business Development Manager and podcast host Safiyah Basir sits down with John Smart, Smarty of Pro Edge Realty Group. We’ll be speaking with Smarty about lead generation and referral insights, and the benefits of using the Home Partners of America lease purchase program.
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50% Application fee code NEWREZ22 Expiring on 8/03/2022
Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode we received tips for agents and residents from Newrez Region Manager Tim Joselyn.
Tim's tips are:
- Know how to explain Home Partners' program offerings.
- Understand the short-term and long-term goals of your clients.
- Compare the pros and cons of a traditional mortgage and the Lease Purchase program to help your clients determine what their best option is.
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WelcomeHome@homepartners.com
50% off Application fee code Newrez22 expires on 8
Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Newrez's Region Manager Tim Joselyn. We’ll be speaking with Tim about the current mortgage market, the benefits of using the Home Partners of America lease purchase program home ownership, and the benefits of using this Newrez financial to purchase your lease purchase home.
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50% Application fee code NEWREZ22 Expiring on 8/03/2022
Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This mini-episode gives tips to agents and prospective residents on how to be successful when working with Home Partners of America.
Emma’s Pro-tips:
For clients: make sure to upload your income documents as a PDF
Pro-tip for agents: make sure your client is approved before going to see homes
Seema's Pro-tips:
Pro-tip for agents: getting to know our website and reading, watching all the informative videos and podcasts so it's more clear, and saving the Guides onto their desktops as URLs and not as PDFs, so they can get the most updated information which they can pass on to their clients.
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50% Application fee code welcome21 Expiring 7/01/22
Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Business Development Managers Emma Damico of the Southeast, Ryan Grail of the Southeast and Seema Jamil of the Central area. We’ll be speaking with Seema, Ryan and Emma about their roles as Business Development Managers, the metros they cover, and tips for the residents as well as agents.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode we received tips for agents and residents from GreenPath financial' s Integration and Customization Coach Andy Manthei.
Pro Tips For Agents & Residents:
- Give yourself grace
- Know you are not alone
- Don’t wait to ask for help. The sooner you get a plan the more prepared and less stressed you will feel.
- Try to prioritize what is most important to you.
- Know things will change.
- See number 1 😊
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WelcomeHome@homepartners.com
50% off Application fee code welcome21 expires on 07/01/2022
Home Partners Business Development Manager and podcast host Safiyah Basir sits down GreenPath financials Integration and Customization Coach Andy Manthei. We’ll be speaking with Andy about what GreenPath financial is and the benefits of using this financial wellness program during the Home Partners of America’s lease purchase program
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode gives tips to agents and prospective residents on how to be successful when working with Home Partners of America.
Here are Rosie’s Pro tips of Region 3:
For Agents: Educate yourself and become an HPA expert. Watch all the training videos. Read all the information we have on your agent dashboard and on the website.
Watch all the Podcasts. Talk with other successful agents in the program. The best way to market yourself as a Home Partners expert is by educating yourself with all the agent tools we have.
For Clients: Ask questions. Watch the Podcast and the how it works video. Watch the resident testimonials. Please don’t hesitate to ask your agent any questions along the way and if the agent doesn’t know they will reach out to us to get the answer for you.
Please upload all the paperwork you need to give applications in PDF form all at once. This will speed up the approval process.
Here are Kira’s Pro tips:
It’s important to give the client realistic expectations of the program. It’s going to take a minimum of 45-60 days from the day they submit their application to the day they move into the home. It may take multiple property submissions before finding the home that’s just right for them. Etc. Communication is key!
And lastly, are Brian’s Pro tips 5:
Help your clients submit all the correct documents the first time, use the income verification guide to help the client outline what is needed frim the.
Make sure to get clients fully approved before taking them to see homes on behalf of home partners
Persistence with home partners, realty is the key to success
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50% Application fee code welcome21
Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Regional account managers Rosie Badalamente of Region 3, Kira Christiansen of Region 4 and Brian Fitzgerald of Region 5. We’ll be speaking with Rosie, Kira and Brian about their roles as Regional Account Managers, the metros they cover, and tips for the residents as well as agents.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode we received Pro tips from Broker/Owner Sean Nance of the Dallas metro.
Pro Tips For Agents & Residents:
Don't give up. It can be a frustrating market, but persistence will pay off!
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WelcomeHome@homepartners.com
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Broker Sean Nance of the Dallas metro area. Sean has been a broker with Serious for several years, previous Home Partners of America tenant and uses the HPA program to help his clients, often.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode tips to agents on how to be successful when working with Home Partners of America.
Denise Edenhofer's Pro tips of Region 2
Go through a training, whether it is the self-paced, live or both, it's very helpful.
Use best practices when qualifying a prospective resident with tools available on the portal: Pre-qualification questions, review Prospect Guide page by page. Set the right expectations up front.
Read the Property Guide front to back to understand the homes we are looking to purchase and those we will not purchase.
Become very familiar with our approved communities.
When presenting an offer on our behalf, humanize. Do not just present a contract from an LLC (investors are not a happy word to sellers in most cases). Start a relationship with the listing agent explaining who HPA is. Someone has chosen this home to start their own memories, we are simply helping the houshld achieve that goal.
Katie Burn's Pro tips of Region 1
Book mark all 5 docs on the Guides and Docs page. That gives you quick access to it when talking to clients.
Think outside the "not commitment ready" box. So many people benefit from the program beyond those that want to buy later. Renters, Relocators, recently dismissed Bankruptcy, and those that want to a certain community for a number of reasons.
Lastly, lead generation with partnerships-lenders and property managers to start
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Regional account managers Denise Edenhofer of Region 1 and Katie Burns of Region 2, We’ll be speaking with Denise and Katie about their roles as Business Development Managers' metros they cover, and tips for the residents as well as agents.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode goes over the resident purchase process and how to be most successful.
Here is our list of 4 Pro Tips for our residents.
- Be certain that you have no open work orders.
- You have no ledger balance (no outstanding debt)
- Allow 30-45 days when exercising your right to purchase.
- Review the FAQ’s prior to exercising your right to purchase.
- It's best to email v. calling for the quickest response.
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Robert Lindemann, Senior Manager in Purchase with HPA. We’ll be speaking with him about our Purchase best practices and tips for the residents as well as agents.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode we received tips for agents from one of our top Atlanta agents, Linda Hall.
Pro Tips For Agents :
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Always qualify the tenant, make sure they meet the criteria, so no one is left on different pages.
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Use other agents are resources if you have any questions, using the Facebook group will be super beneficial
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Attend Home Partners webinars/classes, they really help with developing leads and generating them.
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Learn the Home Partners Process and Transaction Overview so you can inform your clients and know answers to their questions
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Treat Home Partners clients with respect and urgency, they most likely need to move as soon as they can!
Pro Tips For Residents :
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Favorite Homes to your agent so they can see what homes fit your criteria
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Read through the Qualifications and make sure you are informed when you are applying to ensure an approval
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Ask your HP agent any question you have, this is an emotional process and the agent will be there to answer anything confusing.
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WelcomeHome@homepartners.com
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In the eleventh episode of Welcome Home, Safiyah speaks with Kyle Lee, an HPA Top Agent operating in Seattle, WA. Kyle, at 19 years old has used the lease purchase program to jump-start his career and currently works with the Home Partners of America Lease purchase program for 70%-80% of his real estate business.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode goes over the HOA & Closings process and how to be most successful.
Here is our list of 4 Pro Tips for our agents!
- If an HOA allows leasing it does mean that HPA can lease there. Please see the HOA guidelines for more information. The more information we have from the HOA and about their leasing procedures the better (example: if they have a cap, has it been met? What is the lease approval process? Do we need to apply for a lease permit; what goes into that process? etc.)
- The walkthrough instructions email is your best friend. The walkthrough instructions email explains how to to upload the photos on the Broker Portal and lists the areas of the home that we need photos of. Our Broker Portal allows you to easily upload photos and allows us to easily review them on our end. When taking walkthrough photos, we need all rooms in the house, don't forget about overlooked areas like the garage interior and basement and even inside outdoor sheds. We also need exterior photos as well of the front and back yard. Including all necessary photos will help us avoid a delayed closing.
- Speaking of email: Please be mindful of all email communication that comes in about the property. Title and our attorneys include our agents on communication that we also receive regarding potential issues, closings delays, or urgent information. It will allow you to stay up-to-date and aware of the closing status.
- No seller personal items are allowed to remain in the home. This includes items our residents purchase from the seller or want. Purchased items, or items our residents want to keep, must be stored off the property. The only exceptions are appliances purchased outside of the purchase contract, pool tables, and pianos. However, even if these items are staying behind, we do need to make note of them and our residents need to sign a storage addendum.
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Sara Chobanian, Real Estates Closings Manager at HPA. We’ll be speaking with her about our HOA rules and regulations, and best practices to navigate them.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode goes over the Inspection's process and how to be most successful.
Pro Tips:
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If there is a septic system on the property and or a well used for drinking water the seller is responsible to get these two items inspected as per our buyers addendum.
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We understand that we are under a time line to get inspection repair requests out and it would help to make sure all utilities are on prior to the inspection.
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We need to make sure that we have access to the electrical panel, crawlspace, and attic so that we can get an entire picture of the property. Seller to make sure that all open, expired, and unpermitted work that may have been done on the home have been finalized permits pulled or any issue with permits have been resolved prior to closing.
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We would also like to make sure that the sellers are aware that we may not have the inspection prior to the day of our deadline and we will do our best to get any request out prior to the day of the deadline but we may have to get it out the same day or provide an extension to extend the inspection period to allow us to review the inspection report and to request any repairs.
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Mark Borniak, Senior Manager of Inspections. We’ll be speaking with Mark about our inspection process, best practices and how the inspections team assists during this process.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode we received tips for agents from one of our top Chicago agents, Chay Spaniol.
Helpful Pro Tips:
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Know the program. It’s extremely important you know the program front to back. Throughout the years criteria such as approval requirements, purchase locations and home conditions/criteria has changed. The agent should be sure they are up to date on these things so, the homes their clients fall in love with are able to be processed by Home Partners of America.
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Know how to set up specific MLS searches. In addition to Chay's clients searching the Home Partners site she always sends them an MLS search specific to approved criteria and locations. This way they are getting the most current homes even if they have not hit HP's website. If the home is not listed on the HP site yet she suggest utilizing the address check and rent estimator calculator.
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Motivate your client. In a market where homes sell in one day with multiple offers its important to keep their spirits up. Chay will typically tell her clients it can sometimes take several offers and several weeks to get under contact but its defiantly worth the wait since they are getting to hand pick a home that is being purchased specifically for them.
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WelcomeHome@homepartners.com
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In the ninth episode of Welcome Home, Safiyah speaks with Chay Spaniol, an HPA Top Agent operating in Chicago, IL. Chay is a top agent who has personally used the HPA program and decided to become an expert with the Home Partners of America lease purchase program.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode we received tips for agents from one of our top Albuquerque agents, Dominic Morales.
Helpful Pro Tips:
So first thing, don't be discouraged if you are a resident and an agent if you don't get the home on the first try. Just like regular buyers, even HPA may not get the home on the first try, but it will eventually happen, make sure to jump on those new listings as soon as they become available.
For agents, make sure that you have comps lined up to justify the price you are recommending, and be sure to use single story to single story comparisons and vice versa for two stories within a mile of the subject property.
Also for agents, make sure you're prepared to explain the offer to the listing agent because they may have questions about the Home Partners of America's offer.
Residents during the application process, make sure you are uploading PDFs and not screen shots/jpegs as this will delay your approval and potentially mean you will miss the home you would like to move forward with. Also, make sure you have all your documents ready too before you submit because missing docs will also delay approval.
And finally agents remember to explain the deposit is due shortly after the lease is signed, and that there could be other fees/deposits for pets.
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WelcomeHome@homepartners.com
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In the eight episode of Welcome Home, Safiyah speaks with Dominic Morales, an HPA Top Agent operating in Albuquerque, NM. Dominic is a top agent operating in Albuquerque, NM who was familiar with the HPA program before we went live in the market. Having this knowledge allowed him to close over 40 transactions with Home Partners.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode goes over the Lease Administration process and how to be most successful.
- We are unable to accommodate an earlier move-in date than what is listed on the lease agreement as many things go into the process of purchasing a home. If we can get you/your clients into the home earlier, we will reach out to the residents directly and let them know as our system is set up to alert us when an earlier move-in date is available.
- Always include the property address in reference in the subject line of the email. This helps us identify the property in question and assist quickly.
- When calling the Pathlight 800 number please ensure to call from a number that is listed on their application. This will ensure the call gets routed correctly. If they call from a number not associated with the application, it will not automatically get routed and the wait times may be longer. If the agent calls their number is not associated with the client so it's best if the residents make the call.
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Jonathan Hammer, Manager Lease Administration. We’ll be speaking with Jonathan about our lease administration process, best practices and how the lease administration team assists during the move in and tenancy process.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode we received tips for agents from one of our top Atlanta agents, Linda Hall.
Helpful Pro Tips:
- Always be professional and friendly
- Make yourself accessible for your clients
- Be knowledgeable of the Home Partners Program dos and don'ts
- Be willing to go that extra mile for your client, even if it means driving a little further than usual.
- Staying loyal, dedicated and persistent, it will always pay off
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WelcomeHome@homepartners.com
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In the sixth episode of Welcome Home, Safiyah speaks with Linda Hall, an HPA Top Agent operating in Atlanta, GA. Linda is a top agent operating in Atlanta, GA who has closed more than 90 Home Partners transactions. She shares insights and tips on using the Program with a variety of clients.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode goes over the Acquisitions process and how to be most successful.
- Send transaction documents electronically for HP to sign (DocuSign, Authentisign, CTM eContracts, etc.).
- Our response time is generally 2-3 business hours. Please keep this in mind when following up multiple times.
- Make sure our entity/buyer name is spelled correctly on all documents.
- Send executed contracts timely, to avoid extensions and delayed move in dates.
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Nicole Cooper, Senior Manager of Acquisitions. We’ll be speaking with Nicole about our transactions process and how to navigate during the offer process.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode we received tips for agents from one of our top Sarasota agents, Bob Jeffrey.
Proven TIPS that have worked for Bob Jeffrey:
1- OPEN HOUSES-- Set up 2 sign in sheets, One clearly labeled for byers as: BUY--- then the other sheet clearly labeled for renters labeled: RENT this home
2- Once you get your RENTAL people-- Treat them like GOLD, on move in day, bring them a goodie bag, wine, cheese, seasonal card.
AND follow-up with them EVERY holiday with cards..
Remember this phrase " Renters know Renters" lots of potential referrals
3- Do Mailers to your LOCAL APT. complexes. You'd be amazed at the number of people that do not love living in an apartment building, and really want a home, a Home Partners of America home.
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WelcomeHome@homepartners.com
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In the fourth episode of Welcome Home, Safiyah speaks with Bob Jeffrey, an HPA Top Agent operating in Sarasota, FL. Bob is a top agent operating in Sarasota, FL who has closed more than 90 Home Partners transactions. He shares insights gained through his nine years of using the Program with a variety of clients.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode goes over the Underwriting and Acquisitions process and how to be most successful.
- A common misconception is that HPA’s rents are based on what we end up paying for the home. This is unfortunately incorrect. HPA’s rents are based on real estate taxes, HOA fees (if any), market rental averages in the area, our estimated operating costs while the resident leases from us, the list price, bed/bath count, finished square footage, and the age of the home. But what HPA pays for the home will not change the rent.
- When determining purchase power for homes that don’t show up on our website, the best thing to do is to go to the “Find a Home” section of our website, filer for the area that the residents are interested in as well as their rental amount and see the average price of the homes that populate from our website. Due to the rents being based upon the number of factors that I listed in my first pro-tip, the purchasing power will fluctuate from community to community as those factors will be different, especially taxes, HOA fees and market rents.
- If residents would like for HPA to paint or re-carpet a home, if they don’t include that request on their Resident Move-in Request Form (Renovation Checklist), then it’s best to have them send that request to submissions@homepartners.com as soon as possible. HPA does have a policy that we will not accept any additional requests once we are within 7 days of the close date, and we will not make exceptions on that rule. Please also note that adding paint and carpet will not increase the rent, but will be added to the back end purchase price if the residents decide to purchase the home from HPA.
- It is always best to provide us with as much information regarding the transaction as possible in the Additional Broker Comments section of the submissions. Examples would be if there are multiple offers and an indication of where those offers are, what the sellers are looking for, if there are specific things that the sellers want/don’t want, if there is an offer deadline, etc…
- It’s always helpful for all parties involved if HPA’s property criteria listed on our website and within the property guides on the broker portal are checked before submitting a property to us to ensure that there will be no holdups or worse, we are unable to move forward with a home that has been submitted because the home has any of our disqualifying factors listed on our website.
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Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Brendan Samsa, Senior Manager of Underwriting/Acquisitions. We’ll be speaking with Brendan about acquisitions best practices and how to navigate submitting an offer.
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Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode we received tips for agents and prospective residents from one of our top Charlotte agents, Derek Worrell.
Tips for Prospects:
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Ask if there realtor is certified with HPA
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Have them watch the videos
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Know the property criteria and Fee's
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Aware of 2 month's Security deposit
Tips for Agents:
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Know the property criteria
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Know what Sellers HPA does not deal with
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Always Call the listing agent to explain HPA when sending the offer
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Have a fellow Realtor that will vouch for a closing you already had with HPA to send to the New listing agent you are sending an offer to as a reference!
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WelcomeHome@homepartners.com
50% off Application fee code welcome21
In the second episode of Welcome Home, Safiyah speaks with Derek Worrell, an HPA Top Agent operating in Charlotte, NC. Having worked with Home Partners for six years, he shares how agents and clients benefit from the Lease Purchase Program.
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50% Application fee code welcome21
Home Partners of America's Business Development Manager and podcast host Safiyah Basir provides pro tips twice a month for agents and residents. This episode goes over the Applications process and how to be most successful.
- Include all applicants on the application at time of submission
- Do not email the same request multiple times. Please allow us time to review and respond to your request. Multiple emails for the same issue actually further delay our responses.
- All income documents need to be uploaded directly to the applicant portal. No documents will be accepted via email.
- Applications works 7 days a week to ensure timely application decisions.
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50% Application fee code welcome21
Home Partners Business Development Manager and podcast host Safiyah Basir sits down with Home Partners Applications Senior Manager Chris Scallon. On this episode, they discuss application fees, the applicant process, and how applicants can correctly complete the application and upload verification documents.
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50% Application fee code welcome21