Workplace Geeks is a new podcast on a mission to find and celebrate the most exciting and inspiring workplace research in the world. Hosted by Chris Moriarty and Ian Ellison, each episode explores fascinating work with the authors themselves, capturing practical learning and potential business impacts. Join Workplace Geeks to bridge the gap between academia and business as we explore the diverse elements that can affect workplace experience, employee value and business performance.
What makes a good leader?
It’s a deceptively simple question. We often talk about vision, communication or decisiveness. But beneath all of those sits something more fundamental: judgement.
At a time when organisations have access to more information than ever before, making good decisions should, in theory, be getting easier. Yet leaders are navigating growing uncertainty, increasingly complex organisations and a wave of technologies promising to remove ambiguity altogether.
So what happens when certainty itself becomes the goal?
In this episode of Workplace Geeks, Chris Moriarty is joined by Margaret Heffernan, entrepreneur, author of Willful Blindness and one of the most thoughtful voices on leadership, decision-making and organisational behaviour.
Together they explore why smart people still make poor decisions, how power can distort judgement, why organisations have become increasingly uncomfortable with uncertainty and what leaders risk when they outsource thinking to machines.
The conversation also examines the growing role of AI in leadership. Not as a debate about the technology itself, but as a discussion about trust, legitimacy and accountability. If a leader cannot explain how a decision was reached, why should anyone have confidence in it?
Along the way, Margaret reflects on creativity, storytelling, learning from failure and the importance of surrounding yourself with people who are prepared to challenge your thinking rather than reinforce it.
It’s a wide-ranging conversation, but one that continually returns to a simple idea. Leadership isn’t about having all the answers. It’s about creating the conditions to make thoughtful decisions when certainty simply isn’t available.
Transcript:
Before we go back to the episode, a quick word about Audium. When people think about workplace feedback, they tend to think about surveys, but some of the richest workplace insight is often hiding in places organizations rarely look. Take FM helpdesk tickets. Every day, employees leave thousands of comments about buildings, technology, catering, cleaning, temperature, meeting rooms, and dozens of other workplace issues. Individually, they're just tickets
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Workplace Geeks is brought to you by Audiem ⚡️
Helping organisations make better workplace decisions through AI-powered insight and employee feedback.
Supported by 2468 Group ☕️
🎧 Dialogue editing by David Crackles
The pandemic felt like a moment of reckoning for work.
Almost overnight, organisations were forced to rethink where work happened, how it happened, and the relationship between employers and employees. Long-held assumptions that had survived for decades suddenly looked open to challenge. For a while, it felt as though everything was up for debate.
But changing work has proved harder than many expected.
Before we'd really settled on what the future of work might look like, AI arrived and introduced a whole new set of opportunities, risks and questions. Alongside geopolitical uncertainty, demographic shifts and changing expectations of work itself, leaders now find themselves navigating a landscape where multiple forces are reshaping organisations at the same time.
In this episode of Workplace Geeks, Chris Moriarty is joined by Julia Hobsbawm, author of The Nowhere Office and one of the most thoughtful commentators on the changing nature of work.
Together they explore why the debate was never really about offices, how the pandemic accelerated wider questions about work and society, the pushback that followed, and why understanding the future may require us to revisit some of the assumptions we've inherited from the past.
It's a wide-ranging conversation covering workplace culture, technology, leadership, AI, organisational design and the challenge of creating organisations that are fit for an increasingly uncertain future.
Transcript:
Before we go back to the episode, a quick word about Audium. When people think about workplace feedback, they tend to think about surveys, but some of the richest workplace insight is often hiding in places organizations rarely look. Take FM helpdesk tickets. Every day, employees leave thousands of comments about buildings, technology, catering, cleaning, temperature, meeting rooms, and dozens of other workplace issues. Individually, they're just tickets
📩 Subscribe for new episodes, events and workplace insight from the Geeks community.
⭐️ Enjoying the show? Follow, rate and review on Apple Podcasts or Spotify. It genuinely helps more people discover us.
💬 Got an idea, guest suggestion, or workplace topic we should explore?
Follow Workplace Geeks on LinkedIn
Join the conversation using #WorkplaceGeeks
Or email us at hello@workplacegeeks.org
Workplace Geeks is brought to you by Audiem ⚡️
Helping organisations make better workplace decisions through AI-powered insight and employee feedback.
Supported by 2468 Group ☕️
🎧 Dialogue editing by David Crackles
AI is rapidly moving from something we use to something we work alongside. As tools become more capable, more autonomous and increasingly embedded in our working lives, organisations face a fundamental question: if AI becomes our co-worker, what changes?
In the opening episode of Season 5 of Workplace Geeks, Chris Moriarty is joined by author, speaker and technology strategist Dave Coplin to explore the impact AI is having on work, learning and organisational transformation.
The conversation goes far beyond the technology itself. Dave argues that many of the challenges organisations face with AI today are remarkably similar to those they faced during the rise of flexible and hybrid working. The technology may have changed, but the human challenges remain familiar.
Together they explore why AI can amplify both good and bad behaviours, the growing importance of judgement in a world where knowledge is increasingly abundant, and why the most complicated part of digital transformation is often what Dave describes as "the interface between the keyboard and the chair".
This episode explores:
Whether you're excited by AI, sceptical about the hype, or trying to work out what it means for your organisation, this is a thoughtful and practical conversation about the future of work.
📩 Subscribe for new episodes, events and workplace insight from the Geeks community.
⭐️ Enjoying the show? Follow, rate and review on Apple Podcasts or Spotify. It genuinely helps more people discover us.
💬 Got an idea, guest suggestion, or workplace topic we should explore?
Follow Workplace Geeks on LinkedIn
Join the conversation using #WorkplaceGeeks
Or email us at hello@workplacegeeks.org
Workplace Geeks is brought to you by Audiem ⚡️
Helping organisations make better workplace decisions through AI-powered insight and employee feedback.
Supported by 2468 Group ☕️
🎧 Dialogue editing by David Crackles
Five workplace leaders. Five completely different career journeys. One industry still trying to figure out what the future of work actually looks like.
Recorded live at the NEC during Workplace Leaders Top 50 2026, this special episode of Workplace Geeks brings together conversations with some of the people shaping the modern workplace across technology, banking, FM and workplace experience.
From a Pontins Blue Coat who ended up leading workplace experience at Lloyds Banking Group, to stories spanning LinkedIn, Pinterest, Hubstar and OCS, this episode explores the human side of workplace leadership and the very different paths people take into the industry.
Along the way, we get into:
Featuring:
Plus a preview of what’s coming up in Series 5 of Workplace Geeks, including our opening episode with Dave Coplin.
📩 Subscribe for new episodes, events and workplace insight from the Geeks community.
⭐️ Enjoying the show? Follow, rate and review on Apple Podcasts or Spotify. It genuinely helps more people discover us.
💬 Got an idea, guest suggestion, or workplace topic we should explore?
Follow Workplace Geeks on LinkedIn
Join the conversation using #WorkplaceGeeks
Or email us at hello@workplacegeeks.org
Workplace Geeks is brought to you by Audiem ⚡️
Helping organisations make better workplace decisions through AI-powered insight and employee feedback.
Supported by 2468 Group ☕️
🎧 Dialogue editing by David Crackles
💬 Take the survey🗳️
Four seasons, 67 episodes, and countless workplace conversations later, we thought it was time to turn the microphone around.
This isn’t a regular episode, but it's an important request, nonetheless. We’re running the first ever Workplace Geeks Listener Survey, and we’d love your input.
Whether you’ve listened to every single episode, or only one (you heathen) your feedback will help us understand what you value most about Workplace Geeks, what we could do better, and what you’d like to hear more (or less) of.
It takes about five minutes to complete, and you’ll have the chance to enter a ✨🎁prize draw✨ to win a box of exclusive Workplace Geeks merch, including some swag we ususally only hand out to guests.
Tell us what you think, help us plan the future, and make sure the geekery only gets better.
Thank you
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem⚡️— powering smarter workplace decisions with AI-driven insights. Get in touchto learn more 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles
The Workplace Event’s Workplace Leaders Top 50 awards are now in their third year, and once again the Geeks were honoured to sit down with winners to hear their stories. Across this four-part mini-series, we’re asking each guest the same questions and then letting the conversation unfold, uncovering how they arrived in the workplace sector, what’s shaped their journey, and what advice they’d share with others.
This episode is coming to you LIVE from the swanky London celebration, where Chris joined the party, soaked up the speakers, grabbed some BBQ, and sat down with four more of this year’s inspiring leaders.
The collective theme? Career paths. Some expected. Some bizarre. Some accidental. Some not as planned. It’s a common thread in our sector — and maybe every sector — but what shines through is just how many different routes can lead here, and how everyone is united by a shared mission: making work better.
In this episode you’ll hear from:
These are candid conversations full of twists, turns, and personal reflections — showing that there’s no single way into the world of workplace, but plenty of reasons to stay and make a difference.
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem⚡️— powering smarter workplace decisions with AI-driven insights. Get in touchto learn more 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles
We're back with a WORKTECH Events special, this time previewing one of our favourite workplace events of the year: WORKTECH London, taking place this year on 18 and 19 November 2025. We'll be on stage too, back by (surprisingly) popular demand with our 'Workplace Geeks Mock the Workplace Week' panel show. Yay!
✨Workplace Geeks listeners - save 20% off tickets to both events using code GEEKS2025 at checkout! 🎟️
WORKTECH Events bring together the brightest minds in work, workplace, technology and innovation across a global calendar, and we’ve got an exclusive preview of three cracking sessions coming your way this November:
First up, Nicholas Janni, co-founder of Matrix Development talks to us about his professional life's passion, full-spectrum intelligence, a approach that integrates body, heart, mind, and soul. In a western world that seems to celebrate intellect above all, how can we adapt our leadership to better deal with the systemic challenges that face us?
Next up, futurist, urbanist and author Greg Lindsaychallenges our appreciation of the future of work and asks, as we advance towards self-driving vehicles and a world of autonomous everything: what will AI agent-powered self-driving organisations look like, and what will that do to work as we know it?
Finally, Tim Fendley, founder and creative director of Applied Information Group invites us to consider the idea of spatial legibility, and it's role in both our efficient navigation of complex space, and our sense of belonging.
So, if these three short chats are anything to go by, it's going to be a cracking event! See you there...
The Workplace Geeks - always caring about your workplace education... 🧠
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem⚡️— powering smarter workplace decisions with AI-driven insights. Get in touchto learn more 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles
The Workplace Event's Workplace Leaders Top 50 awards are in their third year, and the Geeks were honoured, once again, to speak to the winners. Each of this year’s four special episodes feature small but perfectly formed chats with four winners.
We start with the same questions for each guest and then see where the conversation takes us, learning about their career, how they got into the workplace sector, how it's changed, what it could do better, and what advice they have for new folks and those aspiring to advance their workplace careers.
These are human stories, personal anecdotes and revealing conversations into what these amazing workplace champions are thinking.
This third episode of the mini-series turns to the corporate side of things, featuring winners from corporate real estate, HR, and FM. The theme of customer and employee experience underpinning all the chats, in different ways.
First, Emma Swinnerton from Cushman & Wakefield shares experience insights from a coworking and shared workspace and coworking perspective. Second, Maddie Hayes from JLL talks about embedding an experience culture througout delivery teams. Third, Sophie Robson from Sky explores how systemic DEI approaches can benefit the experience of all, and finally Christy Smith from IEM enthuses about the value of great FM!
Huge thanks to Matt Fogg and MAKO Commercial Interiors for providing the booth at the show to enable us to record there.
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem⚡️— powering smarter workplace decisions with AI-driven insights. Get in touchto learn more 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles
Back at London ExCeL for another two-day special, the Workplace Geeks hit record from the heart of The Watercooler and The Office event, an event double-header focused on workplace wellbeing, culture, and space design.
This year’s conversations dig even deeper. Chris and Ian bring you mini-interviews and reflections featuring fresh voices and provocative perspectives across workplace ESG strategy, new work models, and transformative culture design.
In this episode:
Like past episodes, we’ve mixed fast-paced interviews with our own reflections to capture the buzz of the show and the ideas we encountered.
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Brought to you byAudiem⚡️— powering smarter workplace decisions with AI-driven insights. Get in touchto learn more 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles
After the two event specials showcasing 2025's Workplace Leaders Top 50 winners, the Geeks are back in the studio with a guest who - with 40 years of professional practice under his belt - is practically part of the UK workplace lore. Author, consultant and workplace historian Dr Rob Harris returns to share insights from his latest book: A History of the Office and Office Work: From Castle to Condominium(Routledge, 2025).
Rob first joined us just over a year ago to talk about London’s global office economy. This time, he takes us even further back... all the way to the 17th-century in fact, with the Great Fire of London, the insurance deals of London's coffee houses, and the financial revolution that shaped modern business. From clerical factories to corporate skyscrapers, digital revolutions to today’s networked era, Rob charts how office work, economics, and urban life have co-evolved across centuries.
In this wide-ranging and fascinating conversation, we explore:
No reflection section guest for this one, but listen out for the winners of the S4E5 competition, where MillerKnoll's Mark Catchlove gave us three reprint copies of Robert Propst's classic treatise from 1968, The Office: A Facility Based on Change
Oh, and a little Workplace Geeks mystery too...
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem⚡️— powering smarter workplace decisions with AI-driven insights. Get in touchto learn more 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles
The Workplace Event's Workplace Leaders Top 50 awards are in their third year, and the Geeks were honoured to, once again, speak to the winners. Each of this year’s four special episodes feature small but perfectly formed chats with four winners.
We start with the same questions for each guest and then see where the conversation takes us, learning about their career, how they got into the workplace sector, how it's changed, what it could do better, and what advice they have for new folks and those aspiring to advance their workplace careers.
These are human stories, personal anecdotes and revealing conversations into what these amazing workplace champions are thinking.
This episode turns towards the virtuous side of work and workplace, with a third sector and EDI focus, featuring the brilliant Krisztina Fosterfrom World Animal Protection, the inspiring Andy Dalyfrom Social Enterprise UK, the aspirational Sharon Slinger from Constructing Rainbows, and finally the driven Dana Pavel from Amnesty International.
To help you dig deeper, here's the remote working network Kriztina mentioned, Running Remote, Duarte that Ian mentions, and the Workplace & Facilities Charity Network LinkedIn group that Dana chairs.
Huge thanks to Matt Fogg and MAKO Commercial Interiors for providing the booth at the show to enable us to record there.
☎️ Leave us a voicemail on the Workplace Geeks hotline. We might feature you on a future episode!
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem⚡️— powering smarter workplace decisions with AI-driven insights. Get in touchto learn more 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles
The Workplace Event's Workplace Leaders Top 50 awards are in their third year, and the Geeks were honoured to, once again, speak to the winners. Each of this year’s four special episodes feature small but perfectly formed chats with four winners.
We ask each guest the same questions to learn about their career, how they got into the workplace sector, how it's changed, what it could do better, and what advice they have for new folks and those aspiring to advance their workplace careers. These are human stories, personal anecdotes and revealing conversations into what these workplace leaders are thinking.
To kick things off, we’ve got one academic I’ve never met before, Pleun van Deurssen, one I’ve known for almost 10 years, Dr Toyin Aderiye, one leader who’s spent almost 20 years at one of the most influential tech companies on the planet, Fionnuala Byrne, and finally one who’s involvement in the workplace sector is more peripheral, but whose own workplace embraces some radical ideas, Cat How.
Huge thanks to Matt Fogg and MAKO Commercial Interiors for providing the booth at the show to enable us to record there.
☎️ Leave us a voicemail on the Workplace Geeks hotline — we might feature you on a future episode!
📩 Subscribe to our newsletter for more Geeky goodness
📅 Join our upcoming Audiem webinars (and catch up on-demand)
🌟 Like what you hear? Rate and review us Apple Podcasts, and recommend us to your workplace pals!
💬 Ideas, feedback, or guest suggestions?
Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem ⚡️— powering smarter workplace decisions with AI-driven insights. Want to know more? Get in touch 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles...
We're back with another WORKTECH Events special, this time previewing not one, but two brilliant upcoming October 2025 conferences: WORKTECH25 New York and San Francisco.
✨Workplace Geeks listeners - save 20% off tickets to both events using code GEEKS2025 at checkout! 🎟️
WORKTECH Events bring together the brightest minds in work, workplace, technology and innovation across a global calendar, and we’ve got a sneak peek at some of the most thought-provoking sessions coming your way, with three conversations with featured speakers from both events:
Co-founder of Future Forum, and Work Forward CEO Brian Elliott explores the data behind the Flex Index, the world’s most comprehensive look at how companies are actually implementing flexible work. With a clear-headed, evidence-based take, Brian reveals why the most extreme models - whether fully remote or fully office-bound - are the hardest to implement succesfully, and what well-considered hybrid can look like in practice.
Prof. Gail Brager from UC Berkeley discusses her new book Experiential Design Schemas, co-authored with architect Prof. Mark DeKay. Together, they propose a 'design-strategic approach' to help workplaces move from generic experience toward delight, positivity and sensory richness.
Geniant's CXO for Space, and returning WORKTECH favourite, architect David Dewane shares the latest evolution in his three-part series on workplace transformation. In this instalment, he explores the potential of measuring individual human flourishing — and how doing so could radically shift how we define, design and deliver workplace experience at team and organisational level.
The Workplace Geeks - always caring about your workplace education... 🧠
🎧 Dialogue editing by David Crackles
☎️ Leave us a voicemail on the Workplace Geeks hotline — we might feature you on a future episode!
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem ⚡️— powering smarter workplace decisions with AI-driven insights. Want to know more? Get in touch 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles...
Following a cracking chat with MillerKnoll's Ryan Anderson in the last episode, this time the Geeks sit down with Mark Catchlove, genuine workplace gentleman and Director of Insight at MillerKnoll, for a fascinating dive into the work and legacy of Robert Propst — Herman Miller’s pioneering Director of Research during the 1960s.
Design polymath Propst’s seminal 1968 book, The office: A facility based on change, was ahead of its time. Designed as a field manual for workplace change, it tackled everything from change, human-centered design, visual display, privacy and involvement, conversation and interaction, health and movement, the role of technology, and leadership culture. And all in a surprisingly slim volume.
In this educational chat Chris, Ian and Mark explore:
And to top it off, Dr Dan Wakelin from Isovist is back with Ian on reflection section duties. Yay!
Want to read it for yourself? The office isn't available digitally, and physical copies are increasingly hard to find. Good job that we have three free copies available for you lucky listeners, courtesy of MillerKnoll.
YES! What do I have to do to get one? Leave us a review on Apple Podcasts. Go to the Workplace Geeks page on the iPhone or the desktop app, then scroll down to rate AND review the show. Lemon squeezy.
Winners will be selected and announced in a future episode.
🎧 Dialogue editing by David Crackles
☎️ Leave us a voicemail on the Workplace Geeks hotline — we might feature you on a future episode!
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem ⚡️— powering smarter workplace decisions with AI-driven insights. Want to know more? Get in touch 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles...
Four episodes in and the Geeks are cooking on gas! For this one, we're joined by the wise and insanely amiable Ryan Anderson, VP of Global Research and Planning at workplace furniture giant MillerKnoll, home of Herman Miller, Knoll, and a host of other iconic design brands.
Ryan has lived and breathed workplace for over three decades in a wide range of roles. It's no surprise then that his thoughtful, considered perspectives on workplace design, strategy, experience and technology step beyond conventional wisdoms and overtraded ideas. We caught up with Ryan to talk furniture, industry research, post-pandemic strategies and how MillerKnoll's new concept of Relationship-Based Workdeveloped after some recent research with Workplace Unlimited (and Audiem!) called Enticing Office. Highlights include:
Also featuring a rich Reflection Section with the always-fabulous Esme Banks Marr (BVN Architecture) exploring age demographics, the sociology of workplace interaction and motivation theories, with a healthy level of constructive critique!
🎧 Dialogue editing by David Crackles
☎️ Leave us a voicemail on the Workplace Geeks hotline — we might feature you on a future episode!
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Brought to you byAudiem ⚡️— powering smarter workplace decisions with AI-driven insights. Want to know more? Get in touch 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles...
Three episodes into season four and we're deep into important territory. In this episode the Geeks sit down with internationally renowned designer, researcher, and workplace changemaker Kay Sargent, director of thought leadership and interiors at global architecture firm HOK.
Kay has spent the past eight years co-ordinating a major research initiative, culminating in a brand new book, Designing Neuroinclusive Workplaces: Advancing Sensory Processing and Cognitive Well-Being in the Built Environment. What began as a curiosity-led research project has turned into a transformative design movement grounded in neuroscience, empathy, and research evidence.
We caught up with Kay in person at HOK’s London office to explore her story, the book, and what it means to design workplaces that work for the full spectrum of human neurodiversity. In this fun and thought-provoking conversation, we learn:
Featuring a reflection section with returning guest Josh Artus from Centric Lab, connecting Kay’s insights to brain science, lived experience and the real-world barriers to inclusive change:
"Kay's work, alongside our BCO report, show why employers and managers, alongside designers, developers, and landlords, need to come to terms with the lived experience of neurodivergent people and urban corporate work life. Understanding this will yield an intelligent and measured approach to a complex situation. And when you really understand the problem, the solution can be very straightforward"
🎙️Dialogue editing by David Crackles
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Brought to you byAudiem ⚡️— powering smarter workplace decisions with AI-driven insights. Want to know more? Get in touch 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles...
We've only just got cracking with season 4, and we’re already taking an unusual turn. In this episode, the Geeks enjoy their first ever workplace poety takeover with the brilliant, wise and genuinely witty author and poet Matt Harvey,self-proclaimed enemy of all that's upsetting.
From the psychological contracts of workplace perks, to the creeping control of mobile devices, and watercooler encounters with hidden meaning, Matt has been making sense of work through verse for years — including a long-standing collaboration with Worktech as their poet in residence.
We invited him on to the show share some of his workplace-themed poems, then discuss what they reveal about work, culture and human nature.
In this poetry-infused conversation, we explore:
No reflection section this time — instead, we reflect as we go, with plenty of chuckles and a little poetic mischief along the way.
📖 Featuring live readings of four original Matt Harvey poems: Works perks, Not tonight dear, I have a Blackberry, Water-cooler moments and The world of work: 20 years on.
🔎 There are some great videos of Matt on YouTube, and some of our favourite books are:
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🎧 Dialogue editing by David Crackles...
The Workplace Geeks are back, and we're kicking off Series 4 with two heavyweights of the workplace world: Jeremy Myerson and Philip Ross, co-authors of Unworking: The Reinvention of the Modern Office – their fourth collaboration, and their most provocative yet.
From their first book, The Creative Office, to the now globally established Worktech Academy and Events community, Jeremy and Philip have influenced workplace thinking for decades. Now, they're reflecting on a century of office orthodoxy — and calling for a complete reinvention.
In a rich, thoughtful conversation, we explore:
Also featuring a reflection section recorded live at The Workplace Event, NEC Birmingham, from Worktech Academy's Kasia Maynard. Jazz hands optional! 🤗
Learn more about Unworking at Worktech Academy or grab a copy wherever you buy your workplace reads - highly recommended.
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🎧 Dialogue editing by David Crackles...
In our very first Workplace Geeks investigation™️ deep dive, Ian sets out to explore a question that's been on his mind:
🔎 Is biophilic design just good design — or something we need to intentionally spotlight because of its unique importance?
To find out, he heads to the UK’s first ever Biophilic Design Conference, held at the iconic Barbican in London — a venue that raises some interesting design questions of its own. Along the way Ian hears from a host of experts to unpack theory, challenge assumptions, and spotlight the real-world impacts of designing with our 'natural affinity for nature' in mind.
🧠 Understanding the science behind biophilic design
We learn about the roots of biophilia and the principles of biophilic design through the lenses of evolutionary and environmental psychology, with insights from Dr Nigel Oseland, Dr Sally Augustin and Oliver Heath.
🌿 Inside the UK’s first Biophilic Design Conference
We hear how the event came together, why it matters, and what made the Barbican the perfect venue — through conversations with Dr Vanessa Champion, Prof Harriet Shortt and Mark Catchlove.
🎋 Biophilic design in practice: case studies
We dive into real-world applications of biophilic design, from city clinics to jungle retreats, including a deep exploration of the Barbican itself as a space where brutalism meets biophilia. With contributions from Matthew Burgess, Chloe Bullock, Oliver Heath and Prof Geoff Proffitt.
🤔 Thoughts?
Is biophilic design just a feel-good trend, or something much deeper and more urgent? Join the debate on LinkedIn or email us at hello@workplacegeeks.or
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🎧 Dialogue editing by David Crackles...
The Workplace Event's Workplace Leaders Top 50 awards are in their second year, and the Geeks were honoured to be invited to speak to the winners. Each of these special episodes usually features small but perfectly formed chats with three winners... but this time we've gone one better!
We thought we'd drop a fifth episode to entertain, inspire and illuminate during the cold dingy UK winter, featuring conversations with Bertie van Wyk (MillerKnoll), Kasia Maynard (Worktech Academy), Paul Urmston (NatWest) and a fourth guest who needs no introduction whatsoever on this show... 😉
We asked each winner the same questions to learn about their career, how they got into the workpace sector, how it's changed, what it could do better, and what advice they have for folks coming in. These are human stories, personal anecdotes and revealing conversations into what these workplace leaders are thinking.
Learn more 🌱🧠
☎️ Leave us a voicemail on the Workplace Geeks hotline — we might feature you on a future episode!
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem ⚡️— powering smarter workplace decisions with AI-driven insights. Want to know more? Get in touch 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles...
In this final episode of series 3, Chris and Ian are joined by first ever guest Kursty Groves to talk about her new book 'Workspace made easy' co-authored with Neil Usher.
Kursty is an author, workplace innovation consultant, founder of Shape, and adjunct professor at IE University. Neil is also an author, currently the VP for Places at SAGE, formerly Workplace Director of the award-winning Sky campus in West London, and for over a decade author of the now defunct Work Essence blog (still available with a little Wayback Machine digging...)
Neil's current work schedule sadly prevented him joining the discussion (although two past interviews with Ian still exist on Workplace Matters, way back from 2016 and 2018) so we spent a little time reflecting on his contribution to workplace knowledge and practice, before getting into the journey to this new book, and beyond, with Kursty.
Workplace Geeks will be back for series 4 in spring 2025. Get in touch with ideas and suggestions for the show. Meanwhile, look out for special Workplace Trends, Biophilic Design Conference, and Workplace Leaders Top 50 special episodes to help make those dark nights fly by...
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem ⚡️— powering smarter workplace decisions with AI-driven insights. Want to know more? Get in touch 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles...
The Workplace Event's Workplace Leaders Top 50 awards are in their second year, and the Geeks were honoured to be invited to speak to the winners. Each of these special episodes will feature small but perfectly formed chats with three winners.
In this fourth episode we turn from facilites management to the broader context of workplace strategy, change and experience. We're in conversation with an architect in the business of people, Naomi Sakamoto (Gensler), time-served workplace strategist Caroline Pontifex(Savills) and indie workplace experience and change guru Dr Dan Wakelin (isovist).
We asked each winner the same questions to learn about their career, how they got into the workpace sector, how it's changed, what it could do better, and what advice they have for folks coming in. These are human stories, personal anecdotes and revealing conversations into what these workplace leaders are thinking.
Thanks to obo for providing the Mute recording booth at The Workplace Event and to MJF Interiors for their excellent Workplace Geeks podcast lounge.
Learn more 🌱🧠
☎️ Leave us a voicemail on the Workplace Geeks hotline — we might feature you on a future episode!
📩 Subscribe to our newsletter for more Geeky goodness
📅 Join our upcoming Audiem webinars (and catch up on-demand)
🌟 Like what you hear? Rate and review us Apple Podcasts, and recommend us to your workplace pals!
💬 Ideas, feedback, or guest suggestions?
Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem ⚡️— powering smarter workplace decisions with AI-driven insights. Want to know more? Get in touch 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles...
In this, the 50th Workplace Geeks episode (woot woot 🎺) Chris and Ian are joined by Gemma Dale and Hannah Wilson from Liverpool John Moores University to discuss their recent paper from the International Journal of Workplace Health Management called “What is healthy hybrid work? Exploring employee perceptions on well-being and hybrid work arrangements”, co-authored with IFMA’s new Director of Research, Professor Matt Tucker.
Gem is a university lecturer, flexible and hybrid working specialist, author, coach, HR director and board advisor. Hannah is a Reader in Workplace Psychology, DBA Programme Leader, and also Gem’s Director of Studies for her own doctorate – of which this paper brings some key findings together. We learn that context is king, especially when it comes to hybrid, the perennially emotive topic where one man’s meat is another man’s poison (as the proverb goes).
Simon Iatrou from Magenta Associates is on reflection section duties to expose workplace aphorisms, while dutifully being accompanied by some noisy Brighton seagulls. 🩷
☎️ Leave us a voicemail on the Workplace Geeks hotline — we might feature you on a future episode!
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem ⚡️— powering smarter workplace decisions with AI-driven insights. Want to know more? Get in touch 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles...
The Workplace Event's Workplace Leaders Top 50 awards are in their second year, and the Geeks were honoured to be invited to speak to the winners. Each of these special episodes will feature small but perfectly formed chats with three winners🏅
In this third episode we're in conversation with Nicola Morris(ISS), Alistair Scott(IEM) and Steph Welch (Arup). The overarching theme of all three discussions is Workplace and FM as a career of choice (or most likely not) and all the inspiring, creative, equitable and disruptive ways to do something about it.
We asked each winner the same questions to learn about their career, how they got into the workpace sector, how it's changed, what it could do better, and what advice they have for folks coming in. These are human stories, personal anecdotes and revealing conversations into what these workplace leaders are thinking.
Thanks to obo for providing the Mute recording booth at The Workplace Event and to MJF Interiors for their excellent Workplace Geeks podcast lounge
Learn more 🌱🧠
☎️ Leave us a voicemail on the Workplace Geeks hotline — we might feature you on a future episode!
📩 Subscribe to our newsletter for more Geeky goodness
📅 Join our upcoming Audiem webinars (and catch up on-demand)
🌟 Like what you hear? Rate and review us Apple Podcasts, and recommend us to your workplace pals!
💬 Ideas, feedback, or guest suggestions?
Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem ⚡️— powering smarter workplace decisions with AI-driven insights. Want to know more? Get in touch 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles...
The Workplace Geeks are back with another WORKTECH Events special, and this time it's a PREVIEW of the forthcoming WORKTECH24 London Special Edition three-day extravaganza!
As part of Unwired Ventures, WORKTECH Events is a global conference series exploring work, workplace, technology and innovation, with an annual roster of events from LA to Auckland.
This episode features three conversatios with speakers who will be on stage in London on Wednesday 20 November. First up, futurist, tech entrepreneur and author Ajay Chowdhury talks broadly about future tech, AI, and the future of work and education.
Next up, researcher, academic and creator of the 15-Minute City concept, Professor Carlos Moreno, explores the placemaking legacy of Jane Jacobs and the godfather of telework Jack Nilles in relation to or sustainable global future.
Finally, EMEA regional manager at XY Sense, Jane Watson, discusses the relationship between workspace data and the metrics that matter, based on organisational context.
Workplace Geeks: always caring about your workplace education!
☎️ Leave us a voicemail on the Workplace Geeks hotline — we might feature you on a future episode!
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Workplace Geeks is sponsored by 2468 Group ☕️
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🎧 Dialogue editing by David Crackles...
Chris and Ian are joined by postdoc researcher Jana Retkowski and associate professor Ella Hafermalz, both from the KIN Center for Digital Innovation at VU Amsterdam, to discuss ‘Managing a ChatGPT-empowered workforce: Understanding its affordances and side effects’, co-written with professor Marleen Huysman.
Hot off the press this autumn as part of a FREE special edition of Business Horizons, ‘Written by ChatCPT’, the paper captures the zeitgiest when ChatGPT exploded late 2022, and explores the outcomes as early adopters moved from ludic tinkering to early workplace adoption. Spoiler alert - the genie's out of the bottle, and leaders need to consider the intended and unintended consequences of generative AI in the workplace.
With thanks to WORKTECH Events for making the introductions for this episode. And to top if off, we’re joined by Kasia Maynard, Head of Research and Editorial at WORKTECH Academy on reflection section duties.
☎️ Leave us a voicemail on the Workplace Geeks hotline — we might feature you on a future episode!
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Workplace Geeks is sponsored by 2468 Group ☕️
Brought to you byAudiem ⚡️— powering smarter workplace decisions with AI-driven insights. Want to know more? Get in touch 🫱🏻🫲🏼
🎧 Dialogue editing by David Crackles...
📣 Brand new FREE Audiem webinars featuring special guests | The 7 habits of AI-powered workplace leaders | register here 🤓
In this episode Chris and Ian are back with the second second instalment from The Watercooler Event at London ExCeL. Described as 'the leading workplace culture and employee wellbeing show in Europe', the show blends the people angle of workplace (The Watercooler) with the workspace design and management side (The Office) - and this second episode focuses on the former!
Like our previous event specials, this episode features a sequence of mini-interviews, mainly with Ian, and then Chris joining the dots inbetween. So first, we hear from ex-Premier League footballer and mental health ambassador Clarke Carlisle with his wife Carrie Carlisle (author of Shut Up Alcohol), about their very own lived experience of family, neurodiversity and mental health. Next, Ian speaks to business psychologist and male allyship specialist (LinkedIn) Lee Chambers about the intersection between disabiltiy, wellbeing and inclusive workplace design.
So how does this translate directly into workplace delivery? Well, let's take three angles. From a legal and compliance perspective, we can learn from psychologist, and HSE expert Peter Kelly, who was there as the very notion of workplace wellbeing emerged from HSE, risk and stress considerations to become a growing wellbeing movement. Spoiler alert - there's still a tension between the organisational and the individual which needs careful attention. On that note, leadership is crucial, so Ian talks to Nia Thomas (author of The Self-Awareness Superhighway) about her passion, self-aware leadership. Finally, Chris talks to editor of the Journal of Biophilic Design, the lovely Vanessa Champion, about how the design of the workplace - and biophilic design more generally - can influence wellbeing. As Vanessa puts it, "for planet and people, simple really."
💡 Remember that you can use the chapter markers in your podcast player to jump to different sections of the episode easily! 🤓
🤔 What do you think of the show? Any ideas, topic or guest suggestions? Hit Chris and Ianup and follow @WorkplaceGeeks on LinkedIn... #WorkplaceGeeks 💬
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
📣 Audiem has been nominated for three IWFM 2024 Impact Awards, two in partnership with NatWest. Read the success story here⚡️
Well well... the opportunity of a four-day working week for everyone. Bet that got your attention. It certainly piqued the Workplace Geeks', so on this episode Chris and Ian are joined by Joe Ryle, director of the UK’s 4 Day Week Campaign, (alongside his role as Media and Comms Lead for future of work think tank Autonomy) to explore the pilot evaluation paper from early 2023 called 'The results are in: The UK's four-day week pilot'.
Rather than being peer-reviewed for academic publication like much of the work on the show, this one is available directly from Autonomy. That said, the evaluation work was undertaken independently by a team of academic researchers mainly from Boston College, who handled the quantitative data, and the University of Cambridge, who handed the qualitative side of things.
And if that wasn't enough, the legendary Perry Timms, Chief Energy Officer and founder of PTHR, joins the Geeks for the reflection section both to offer insights from PTHR's own perspective - they were an early UK adopter - and also to reflect on the sort of senior leader perspectives he experiences about the movement.
🤩 Remember to rate, review and recommend the show to help us spread the Workplace Geeks word - thank you please! 🙌🏼
Learn more 🌱🧠
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
...and don't forget to use the hashtag #WorkplaceGeeks 💬
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
📣 Brand new FREE Audiem webinars featuring special guests | The 7 habits of AI-powered workplace leaders | register here 🤓Workplace topics are often fascinating, complex and deeply relevant to millions of people. In all three of these respects, this episode feels really important. Chris and Ian are joined by two past guests to explore long COVID, first academically, and then personally.
For the first part, Dr Jo Yarker, Professor of Organisational Psychology at Birkbeck, University of London, and Director of Affinity Health at Work, shares key findings from a recent paper called “It’s a rollercoaster”: the recovery and return to work experiences of workers with long COVID. The paper was published in Work & Stress in 2023, and was co-written with longtime collaborator Dr Karina Nielson, Professor of Work Psychology at The University of Sheffield.
Then for the following reflection section, Dr Kerstin Sailer, Professor in the Sociology of Architecture at University College London (and black belt third dan space syntax ninja of the highest order) joins Ian while Chris was elsewhere, to talk very openly and honestly about how living and working with long COVID has affected her for the past three years.
Huge thanks to Jo and Kerstin for helping put this one together - we hope you think the Workplace Geeks have done this incredibly important topic justice. If you think other people would benefit from the insights, please spread the word.
🤩 Remember to rate, review and recommend the show to help us spread the Workplace Geeks word - thank you please! 🙌🏼
Learn more 🌱🧠
📣 Audiem has been nominated for three IWFM 2024 Impact Awards, two in partnership with NatWest. Read the success story here⚡️
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
📣 Brand new FREE Audiem webinars featuring special guests | The 7 habits of AI-powered workplace leaders | register here 🤓
🏅The Workplace Event's Workplace Leaders Top 50 awards are in their second year, and the Geeks were honoured to be invited to speak to the winners. Each of these special episodes will feature small but perfectly formed chats with three winners 🤩
In this second episode we're in conversation with EDI standard-bearer Lucy Golding, the self-proclaimed fabulous CPO Alishya Artwell, and ex-dancer-cum-workplace change consultant Jennifer Bryan. Here's what we asked them:
Thanks to obo for providing the Mute recording booth at The Workplace Event and to MJF Interiors for their excellent Workplace Geeks podcast lounge
Learn more 🌱🧠
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
...and don't forget to use the hashtag #WorkplaceGeeks 💬
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
📣 Audiem has been nominated for three IWFM 2024 Impact Awards, two in partnership with NatWest. Read the success story here⚡️
Whilst Ian was away on holiday we thought it would be a good opportunity to dig out an interview we've had on file for a few months.
During Clerkenwell Design Week, Chris was invited to an event at 'friends of the show' Obo. They'd invited Reader in Architectural Design at Loughborough University, Robert Schmidt III, to discuss adaptable architecture which looks at prolonging the useful life of buildings by designing them to be more adaptable to create a more sustainable built environment.
In the chat we explore how this compares to traditional architecture, the role of professional bodies and other education institutions as well as the idea of a building's 'usespan' (the length of time that a space has a viable use) versus the lifespan (the length of time the materials will be hanging around) and how we close the gap.
And we're joined by our very own James Pinder for the reflection section as he worked on this idea with Robert over a decade ago! Small world.
🤩 Please rate, review and recommend the show to help us spread the Workplace Geeks word - thank you! 🙌🏼
Learn more 🌱🧠
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
...and don't forget to use the hashtag #WorkplaceGeeks 💬
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
📣 Audiem has been nominated for three IWFM 2024 Impact Awards, two in partnership with NatWest. Read the success story here⚡️
Chris and Ian are joined by Dr Valeria Winkworth, People Consulting Director at EY, for a longer discussion about human-centred business transformation and change. Valeria first appeared on Workplace Geeks earlier this year as part of the second WORKTECH23 event special (called ‘three takes on change’) to talk about the first report from EY’s recent ‘Humans@Centre’ collaboration with Oxford University’s Saïd Business School, called ‘The future of transformation is human’ (2022).
We thought the topic was so important that we invited Valeria back. This episode revisits this report and the research behind it, then expands to include the next instalment from the collaborative team, called ‘Transformation Leadership: Navigating turning points’ (2024). It includes a discussion of the seminal Kübler-Ross ‘stages of grieving’ model, now co-opted into the canon of organisational change theory, as well as other collaborative approaches to change.
So, if you truly believe that people are your most valuable asset, this is an invaluable listen.
🤩 Please rate, review and recommend the show to help us spread the Workplace Geeks word - thank you! 🙌🏼
Learn more 🌱🧠
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
...and don't forget to use the hashtag #WorkplaceGeeks 💬
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
📣 Audiem has been nominated for three IWFM 2024 Impact Awards, two in partnership with NatWest. Read the success story here⚡️
In this episode Chris and Ian are joined by another UK workplace sector stalwart, long-time flexible working pioneer, author and consultant, Andy Lake. As you'll hear, this polite and humble chap has been an advocate for working flexibly in many ways, including the Civil Service's 'The Way We Work', online community resource flexibility.co.uk and UK Smart Working Code of Practice, PAS 3000:2015.
The conversation focuses on his most recent book, Beyond Hybrid Working: A Smarter & Transformational Approach to Flexible Working. Published by Routledge in December 2023, the book draws together more than three decades of workplace experience and thinking. But of course the conversation doesn't stop there... Chris and Ian encourage Andy to whip his soapbox out from under his desk and share his views on recent central Government return to the office directives!
🤩 Please rate, review and recommend the show to help us spread the Workplace Geeks word - thank you! 🙌🏼
Learn more 🌱🧠
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
...and don't forget to use the hashtag #WorkplaceGeeks 💬
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
In this episode Chris and Ian sit down with someone who has been in the centre of the real estate and workplace sector for four decades! The one and only Rob Harris.
Today Rob is the principal of Ramidus Consulting, a specialist built-environment research and advisory business, as well as Chairman of the BCO Research Committee. However, prior to that, as we hear, Rob has worked for some of the leading lights in the London/UK property and workplace industry (including DEGW!) which is why he’s the perfect person to tell the story of how London went from sixteenth-century coffee houses to the digital and network offices we see today.
What starts off as a conversation about his book, London’s Global Office Economy: From Clerical Factory to Digital Hub and how five ‘ages’ have defined and shaped the UK’s capital, ends up being a broad conversation about design principles, who gave birth to the modern workplace, the role of the ‘branded building’ and Rob telling us how the OG himself, Frank Duffy, called during a bleak break to Scotland to offer him a job at the centre of the workplace universe at DEGW in 1984.
Do not miss our very own Workplace Yoda offering up precious wisdom.
Joined by friend of the show Esme Banks Marr on reflection duty.
🤩 Please rate, review and recommend the show to help us spread the Workplace Geeks word - thank you! 🙌🏼
Learn more 🌱🧠
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
...and don't forget to use the hashtag #WorkplaceGeeks 💬
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
📣 Brand new FREE Audiem webinar | The 7 habits of AI-powered workplace leaders | register here 🤓
🏅The Workplace Event's Workplace Leaders Top 50 awards are in their second year, and the Geeks were honoured to be invited to speak to the winners. Each of these special episdodes will feature small but perfectly formed chats with three winners 🤩
In this episode we're in conversation with movement activist Gavin Bradley, honorary Workplace Geek Esme Banks Marr, and the super-positive and lovely Jackie Bird. Here's what we asked them:
Thanks to obo for providing the Mute recording booth at The Workplace Event and to MJF Interiors for their excellent Workplace Geeks podcast lounge
Learn more 🌱🧠
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
...and don't forget to use the hashtag #WorkplaceGeeks 💬
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
💡 Time for a hybrid health check? Click here to learn how Audiem can help ⚡️
Back for another two part event special, this time the Workplace Geeks spent two days eating Haribo and talking to all sorts of lovely folk from a beautifully branded recording booth at The Watercooler Event at London ExCeL.
Described as 'the leading workplace culture and employee wellbeing show in Europe', the show blends the people angle of workplace (The Watercooler) with the workspace design and management side (The Office). This episode focuses on the latter, and part two, dropping in a few weeks, will pick up some really interesting angles on the former!
Like our previous events specials, this episode features a sequence of mini-interviews, with Chris and Ian reflecting on their comment as they go. First we hear from Gary Helm, founder of obo, who also very generously provided the Mute Jetson L4 booth for us to record from. Thank you sir! We then speak to Rachel Slade from Baker McKenzieabout their four year London office transformation and change journey. What a case study in leading workplace change! Next up it's Saskia Lorrison from Convex Insurance, who shares some reflections on designing workplace experience well. The discussion then pivots in the direction of sustainable workspace design with Vanessa Lopez from Oktra, and then pivots in a human centric direction for our final interview with none other than Simone Fenton-Jarvis, who literally wrote the book on it. Treat people like adults, and other ideas from Eric Berne's seminal work on trasactional analysis. Indeed.
Some great perspectives, reflections and case study learnings in here. Workplace Geeks: always caring about your workplace education!
💡 Remember that you can use the chapter markers in your podcast player to jump to different sections of the episode easily! 🤓
🤔 What do you think of the show? Any ideas, topic or guest suggestions? Hit Chris and Ianup and follow @WorkplaceGeeks on LinkedIn ...and don't forget to use the hashtag #WorkplaceGeeks 💬
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
🥷🏽 Become an AI-powered workplace data ninja: sign up for our Workplace Trends Masterclass workshop 🤓
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In this episode Chris and Ian are joined by Dr Chrystala Psathiti and previous guest Dr Kerstin Sailer. Chrystala is a lecturer in architectural design and theory at Neapolis University in Paphos, Cyprus, as well as a practicing architext and founder of splace Architecture. Kerstin is Professor of the Sociology of Architecture at The Bartlett School, University College London, co-founder of workspace science and design think tank Brainybirdz, and all round space syntax wizard!
Chrystala and Kerstin co-authoroed 'Adolescents’ positive attitudes towards school: a reflection on the spatial configuration of school buildings' (2024) based on Chrystala's comparative research of two secondary schools in Cyprus, to explore the socio-spatial relationship of school layouts to how students feel about their schools. There's loads in this discussion, including Hiller & Hanson's theory of correspondence and non-correspondence, the transferability from a Cypriot school setting to other educational settings, modern workplaces, and hybrid working, and of course yet more examples of the relevance of Harry Potter and Hogwarts to the (wizarding) world of work.
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The Workplace Geeks keep on trucking, despite their third UK workplace event in three weeks! And this time for something a bit different. Chris and Ian are in conversation with Julien Capraro, researcher, writer and director of National Film Board of Canada documentary, Work Different. The episode is a great counterpoint to the last one with Nick Bloom, essentially taking the same topic of hybrid and remote work, and exploring it from a completely different perspective: Nick using data, evidence and academic outputs, and Julien using peoples' stories and accounts to bring the topic to life in a beautifully crafted visual narrative.
Work Different tells the story of remote working through the voices of a wide range of advocates and critics, exploring the forces influencing its development pre, during and post pandemic. Along the way viewers meet the OG of teleworking (as remote working was originally termed way back in the mid 1970s) Jack Nilles. If you don't know anything about Jack then make sure you also listen to Workplace Geeks episode 4 from season 1, where Chris and Ian also had the privilege of spending some time discussing his work.
Once you've listened to Julien and Chris and Ian's reflections on investigative journalism, storytelling and emotional engagement, you can also watch the documentary for free!
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🤔 What do you think of the show? Any ideas, topic or guest suggestions? Hit Chris and Ianup and follow @WorkplaceGeeks on LinkedIn ...and don't forget to use the hashtag #WorkplaceGeeks 💬
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Drum roll... Workplace Geeks is back! After four workplace event specials, it's time to kick off season 3 in earnest. So in the first full conversation for quite a while, Chris and Ian are delighted to welcome Professor Nick Bloom to the show. If you've heard a credible statistic in the mainstream media about working from home or hybrid working since early 2020, the chances are it was from, or informed by, work that Nick has been involved with. He's the William D. Eberle Professor of Economics at Stanford University in California, and collaborates globally and prolifically.
Now, the Geeks have always wanted Nick on the show (Dr Pinder suggested it before the show even launched) but it was their interview with Jack Nilles (S1E4) that swung it. Nick got in touch to say how much he'd enjoyed the episode... then joined the dots with Jack... and now here Chris and Ian are with Nick. What a lovely global workplace community! Ahhh, bless...
The discussion, actually recorded in November 2023, centres around a paper by Barrero, Bloom and Davis called 'The Evolution of Work from Home', published in the Journal of Economic Perspectives (Fall, 2023). But along the way the discussion references a range of work informing Nick's subject expertise. So remember to boost your knowledge about this topic after you've had a listen, by exploring the many links in the show-notes below.
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In this second of another(!) two part special, the Workplace Geeks are back at Workplace Trends, this time at their flagship 2023 autumn conference, held in London last October. The theme this year was 'the office as a desired destination'... question or statement?! 🤷🏻
With the best community of long-standing supporters on the UK conference circuit, Workplace Trends attracts a diverse range of practitioners, designers, architects, FMs and psychologists... and even some of those HR people people!
This second episode features three short interviews with several guests. Ian pilots the interview mic and Chris flexes his production chops to explore contributions from Sara Edwards and Leah Jones (Government Property Agency), Emily Fiddes (HCG, formerly MCM) and Diego Henriques (Anglo American), and a super special bonus in-person catch up with friend of the show Simon Iatrou (Magenta Associates), seamlessly blended with insights straight from the Workplace Trends stage.
Workplace Geeks: always caring about your workplace education!
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💥 To get 15% off Workplace Trends tickets, use promo code GEEKS15 at the checkout 🥳
In this first of another(!) two part special, the Workplace Geeks are back at Workplace Trends, this time at their flagship 2023 autumn conference, held in London last October. The theme this year was 'the office as a desired destination'... question or statement?! 🤷🏻
With the best community of long-standing supporters on the UK conference circuit, Workplace Trends attracts a diverse range of practitioners, designers, architects, FMs and psychologists... and even some of those HR people people!
This first episode features short interviews with three guests. Ian pilots the interview mic and Chris flexes his production chops to explore contributions from Chris Kane (EverythingOmni, Six Ideas, BBC), Jennifer Bryan (ABChange Consultancy), and Ann Beavis (Crown Workspace), seamlessly blended with insights straight from the Workplace Trends stage.
Workplace Geeks: always caring about your workplace education!
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Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
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👉🏼 Attend THE UNWORKING CONFERENCE24 on June 4/5 in London to embrace the potential of smart working, workplace experience and personal wellbeing 👈🏼
For this second of another two part conference special, the Workplace Geeks tour bus headed to WORKTECH23, held in London last November. As part of Unwired Ventures, WORKTECH's global conference programme explores work, workplace, technology and innovation, with events from LA to Auckland.
Part two explores three studies of change - one new perspective, and two examples of organisational change in practice. Once again, Ian handles interview duties, while Chris splices the digital VT. First we talk to Dr Valeria Winkworth about EY's new research, developed with Oxford University's Saïd Business School. Next we turn to Rebecca Grindley (Milton Keynes University Hospital, NHS) to explore their locational intelligence pilot initiative. Finally we speak with Anna Taylor and Eddie Twemlow (Burges Salmon LLP) about their workplace change lessons pre, during and post-pandemic.
Workplace Geeks: always caring about your workplace education!
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🤩 Please rate, review and recommend the show to help us spread the Workplace Geeks word - thank you! 🙌🏼
👉🏼 Attend THE UNWORKING CONFERENCE24 on June 4/5 in London to embrace the potential of smart working, workplace experience and personal wellbeing 👈🏼
For this first of another two part conference special, the Workplace Geeks tour bus headed to WORKTECH23, held in London last November. As part of Unwired Ventures, WORKTECH is a global conference platform exploring work, workplace, technology and innovation, with an annual roster of events from LA to Auckland.
This first episode features three variations on the them of cities, buildings and sustainability, and once again Ian handles interview duties while Chris splices the digital VT. First we talk to Dr Ameera Kawash and Dr Shira Wachsmann (Orbital Bloom) about their fascinating digital artwork data dashboard innovation. Next we turn to Edwin Heathcote (architecture & design critic, The Financial Times) to consider the London skyline, street furniture and a handful of French philosophers. Finally we speak to the day 1 conference keynote, Prof Ben Rogers (University of London, LSE Cities) to explore the future of cities in a hybrid world.
Workplace Geeks: always caring about your workplace education!
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Oh how we wish this was a full new episode for you... sadly not. But that's because we've been busy with Mitie, interviewing, writing, producing and hosting their brilliant new Science of Service podcast. It's our first proper narrative documentary style series - and we think a first for the FM sector - so we'd love to know what you think.
Instead, Ian takes the opportunity to tell you what's coming soon, including some amazing interviews and discussions, and conference pods from Workplace Trends and WORKTECH23.
We also signpost new listners to some fantastic past episodes from seasons 1 and 2 that showcase the diversity of workplace research, guests and discussions on the show, including Jack Nilles/the OG of homeworking (S1:E4), Harriet Shortt/photo elicitation (S1:E5), Gabriella Braun/workplace psychoanalysis (S2:E3), and Josh Artus/neurodiversity (S2:E5).
So if you're a newbie to the Workplace Geeks community - welcome, we love you already. Please get involved. 😘
And if you're a seasoned superfan - we love you just as much, and perhaps even a tiny bit more. Pick a favourite episode and share it on LinkedIn, explaing why. 🥰
More comnig soon folks - for now, dive into Mitie's Science of Service.
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🎄🥳 Come to our Workplace Geeks festive bash on 5th December in London - sign up for to Workplace Geeks newsletter here for the invite link 🎉✨
Synopsis
In this extra special bonus episode, Chris and Ian are joined by the original podcast ponderer, the inimitable and elusive Dr James Pinder, to look back on their most memorable topics and discussions from Workplace Geeks season two.
All Workplace Geeks guests are equal - it goes without saying - but special props in this episode to Dr Dan Wakelin from HCG, Dr Ben Waber from Humanyze, Dr Kerstin Sailer from UCL, Gabriella Braun, Josh Artus from Centric Lab, and Sophe Schuller and Rachel Cassanova from Cushman & Wakefield. 🙌🏼
Series 3 - coming 2023
We'd love to hear from you... Who should we speak to in series three? What topics should we explore? Which workplace events should we be at? Drop us a line to hello@workplacegeeks.org or on LinkedIn.
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Synopsis
In this final episode of the series, Chris and Ian are joined by… erm… Chris and Ian?!
Let’s try that again. It’s the last show of season two, so in an exciting plot twist, Chris Moriarty and Ian Ellison hand the interviewer reins over to seasoned reflection section guest and friend of the show, the wonderful Esme Banks Marr. This is so they can dig deep into the ideas and theory behind their most recent conceptual paper ‘A new hope: A holistic framework for understanding workplace experience’, co-written with Dr James Pinder, and published summer 2022 in Corporate Real Estate Journal (volume 11, number 4).
Esme steers the discussion from the power of language to influence our diverse understanding and experiences of workplace, through the theories underpinning the different but interlinked elements of the framework (namely people and culture, work locations and spaces, work technology and tools, and the resultant business performance impacts), and finally to its potential value and applications. There’s an obligatory visit to the Frank Duffy Appreciation Society along the way, a pithy explanation of ‘ontology’, and at least two explanations for why ‘A new hope’ is key to the title of the paper. Pay attention, young workplace grasshopper.
👉🏼 Contact Ian Ellison or Chris Moriarty directly if you would like a copy of the paper - links belowThis episode is on the longer side, so in another surprise twist, the Geeks will be back for one last bonus episode very soon, featuring the elusive ponderer Dr James Pinder himself, to revisit their favourite discussions of the season. Subscribe so you don’t miss it when it drops.
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🌟 Turn uncertainty into opportunity in under five hours - CLICK HERE to reserve your place for Uncertainty Experts - October 2023 launch, using the code GEEKS for a 20% discount **🌟
Synopsis**
Chris and Ian are joined by Rachel Casanova and Sophie Schuller from global commercial real estate giant Cushman & Wakefield. Rachel is Senior Managing Director of Workplace Innovation based in the firm’s Midtown Manhattan office, and Sophie - alongside her ongoing PhD research at the Technical University of Eindhoven, Netherlands - heads up C&W's 'Living Lab' to research, in her own words, 'what really happens when we go to work'.
The conversation revisits one of the pieces of work featured in part 1 of our Workplace Trends special (season 2, episode 9). We wanted to dig deeper into how they are using a technique called organisational network analysis (or ONA, for short) to 'reality mine' software use and workspace occupation data to measure the impact of ‘whether’, ‘how’ and ‘where’ we work together. Strong ties... weak ties... the role of the office? Trust us, it's revealing stuff!
The Geeks are then joined by former guest Dr Dan Wakelin for the reflection section, and much discussion about doctoral floppy hats. Which are called 'velvet tams', incidentally...
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🤩 Please rate, review and recommend the show to help us spread the Workplace Geeks word - thank you! 🙌🏼
🌟 Turn uncertainty into opportunity in under five hours - CLICK HERE to reserve your place for Uncertainty Experts - October 2023 launch, using the code GEEKS for a 20% discount **🌟
SynopsisChris and Ian are joined by Katherine Templar Lewis, co-creator of Uncertainty Experts, with Sam Conniff (Workplace Geeks guest on episode 8**, back in series 1). Katherine is a cognitive scientist, a prolific science communicator, and is involved in all sorts of different projects and ventures, including her own Kinda Studios – a ‘neuroaesthetics studio’ which unities neuroscience with creative arts projects to explore the human experience.
The conversation revisits the groundbreaking interactive documentary experience that is Uncertainty Experts, and digs deeper into both the neuroscience that lies behind it, alongside the challenges of measuring the impact of a project (or 'intervention', in social science terms) like this... and much more besides. This enlightening discussion was seriously fun (just like Uncertainty Experts itself, which both Chris and Ian have completed)... and to top it all off, we're joined once again by the one and only Esme Banks Marr from BVN for the reflection section.
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🤩 Please rate, review and recommend the show to help us spread the Workplace Geeks word - thank you! 🙌🏼
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
💡Use the chapter markers in your podcast player to jump to different sections of the episode easily! 🤓 SynopsisChris and Ian are joined by Becky Turner from Claremont Interiors, one of 2023's top 50 workplace leaders (as announced at The Workplace Event, April 2023) to discuss their recent industry research paper 'The Workplace Oooh!', and Becky's own role as organisational psychologist at a workspace design and build organisation like Claremont.
The conversation considers the importance of six feelings in the workplace - feeling inspired, valued, connected, supported, included and proud - and explores the extent to which workspace can infludence employee feelings, beyond the arguably more typical function (use) and aesthetic (looks) design priorities.
And as if that wasn't just amazing enough, Magenta Associate's Simon Iatrou is also back from Canada for a welcome return to the reflection section.
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Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
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Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
🚨 To get 15% off Workplace Trends tickets, use promo code GEEKS15 at the checkout 🥳
In this second of a two part special, the Workplace Geeks get in amongst it at the Workplace Trends Research Summit, held in London this April. For many, the best UK conference on the workplace circuit, Workplace Trends attracts a diverse community of practitioners, designers, architects, psychologists... and even those people people from HR!
This second episode features two very different pieces of research, showcasing just how diverse and fascinating Workplace Trends' content can be. Ian is back on the interview mic with Chris in the production hotseat, to explore the sessions from Jaime Blakeley-Glover (Orientate) and Dr Jonathan Rhodes (Imagery Coaching), alongside former guest of the show, the lovely Dr Harriet Shortt (UWE and Bibo).
Chris and Ian also take the opportunity to chat with Maggie Procopi, founder of Workplace Trends, alongside compere (and former guest of the show) Nigel Oseland about what the conference is all about, what makes the events so special, and what's in store for this October.
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Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
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Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
🚨 To get 15% off Workplace Trends tickets, use promo code GEEKS15 at the checkout 🥳
In this first of a two part special, the Workplace Geeks get in amongst it at the Workplace Trends Research Summit, held in London this April. Arguably the best UK conference on the workplace circuit, Workplace Trends attracts a diverse community of practitioners, designers, architects, psychologists... and even those people people from HR!
This first episode features three research studies exploring hybrid working from different angles. Ian mans the interview mic and Chris channels his production skills to explore contributions from Lorna Landells (Remit Consulting), Kasia Maynard (Gensler Research Institute) and Sophie Schuller (Cushman & Wakefield), seamlessly blended with insights straight from the Workplace Trends stage. Workplace Geeks: always caring about your workplace education!
💡 Remember that you can use the chapter markers in your podcast player to jump to different sections of the episode easily! 🤓
Learn more 🌱🧠
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
...and don't forget to use the hashtag #WorkplaceGeeks 💬
Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
💡Use the chapter markers in your podcast player to jump to different sections of the episode easily! 🤓 SynopsisChris and Ian are joined by Dr Dan Wakelin, director at workplace strategists HCG, for a fascinating chat about his doctoral thesis, 'Employee engagement in the post-Covid workplace'. The discussion explores both the topical content of Dan's research, and also the doctoral journey towards both his practical and theoretical 'contributions to knowledge'.
Key theories about transgressions (from human geographer Tim Cresswell) and the production of space (from French Marxist philosopier, Henri Lefebvre) take the stage, as Chris and Ian learn how post-pandemic hybrid working affects the design intentions and lived experiences of 'activity based working'.
So is Dan a heretic or a visionary? Join Chris, Ian and Dr Pinder in the reflection section to find out!
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Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
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Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
💡Use the chapter markers in your podcast player to jump to different sections of the episode easily! 🤓 SynopsisChris and Ian are joined by Dr Ben Waber, co-founder and president of behavioural analytics firm Humanyze, and visiting scientist at (and alumni of) MIT Media Lab. The discussion explores how Humanyze combine wearable sensor analytics and organisational systems data to unlock performance improvements, and focuses on a specific research paper Ben co-authored in 2010 with Daniel Olguin, Taemie Kim, and Professor Alex ‘Sandy’ Pentland, called ‘Productivty through coffee breaks: changing social networks by changing break structure’
The episode demonstrates how new data collection and analytical approaches are at the frontier of better organisational decision making. Treating coffee breaks, hybrid working and other socio-technical workplace elements as management tools, coupled with an appetite to test, learn and change, can unlock dramatic organisational performance improvements.
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Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
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Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
💡Use the chapter markers in your podcast player to jump to different sections of the episode easily! 🤓 SynopsisThe Workplace Geeks welcome back workplace health and wellbeing expert Dr Jo Yarker, Reader in Occupational Psychology at Birkbeck, University of London, and Managing Partner of Affinity Health at Work, for the second part of their deep dive into neurodiversity. Chris and Ian explore 'Physical Workplace Adjustments to Support Neurodivergent Workers: A Systematic Review' (2022) co-authored by Jo, with Clara Weber, Beate Krieger, Eunji Häne, and Almuth McDowall.
The purpose of the paper was to explore and evalutate the evidence to date for workplace changes and their link to work-related longevity, performance, and health and well-being for neurodivergent workers. Using a systematic process, Jo and her colleagues essentially sort the wheat from the chaff to surface robust empirical evidence, rather than suggestions or claims. To wit - there isn' that much yet.
To conclue our two-part journey to learn more about neurodiversity and the implications for work and workplace, the amazing Esme Banks Marrjoins Chris and Ian to reflect on both this and the previous episode, featuring Josh Artus from Centric Lab.
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Learn more 🌱🧠
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
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Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
💡Use the chapter markers in your podcast player to jump to different sections of the episode easily! 🤓 SynopsisChris and Ian are joined by Josh Artus, co-founder and director at Centric Lab, a research lab, which - in their own words - uses neuroscience and environmental data to identify how biological inequity contributes to poor health outcomes in neighbourhoods and peoples that have been racialised and marginalised. Centric Lab were the lead authors of a British Council for Offices report published May 2022, called 'Designing for Neurodiverity', and Josh and was a key part of both the research project and the output, supported by PLP Architecture.
This episode is part 1 of a two episode focus on neurodiversity. In all honesty, whilst this is a hugely important topic, Chris and Ian weren't expecting such an inspiring and principled perspective, framing neurodiversity as a movement. Testament to Josh, Centric Lab and BCO for such an insightful report!
No reflection section this week. Instead, the Geeks are joined by the uniquely wonderful Esme Banks Marr to talk about both this and part 2 (with Dr Jo Yarker) next time!
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Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
💡Use the chapter markers in your podcast player to jump to different sections of the episode easily! 🤓 SynopsisChris and Ian are joined by Dr Kerstin Sailer, Professor of the Sociology of Architecture at The Bartlett School, University College London, researcher, space syntax ninja, and co-founder of workspace science and design think tank Brainybirdz. Kerstin brings TWO papers to show (spoiler alert - long episode!) - 'Differential perceptions of teamwork, focused work and perceived productivity as an effect of desk characteristics within a workplace layout' (from 2021, co-authored with Petros Koutsolampros and Rosi Pachilova), and 'Providing care quality by design: a new measure to assess hospital ward layouts' (from 2020, co-authored by Rosi Pachilova).
Put simply, both papers use a space syntax technique called isovists to explore the open plan of a major tech company, then the ward and corridor layouts of hospitals - and the findings challenge perceptions and existing 'best practice' ideas of two very different open plan working environments - with clear implications for workspace design.
The Geeks are then joined all the way from Canada by the amazing Simon Iatrou for the reflection section, because James is on holiday (in Yorkshire, just for a change... 🙄)
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Learn more 🌱🧠
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
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Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
🤩 Please rate, review and recommend the show to help us spread the Workplace Geeks word! 📣
SynopsisChris and Ian are joined by author, consultant and coach Gabriella Braun, to discuss her fascinating book, ‘All That We Are’, recently released in paperback. Gabriella specialises in psychoanalytic approaches and systems thinking to help people work better, together, and it was a real treat to have her on Workplace Geeks. The conversation explores not just the relevance and content of her book, but also the creative process and ethical considerations that underpin writing such an emotionally engaging and thought provoking read.
The Geeks are then joined by friend of the show Esme Banks Marr for the reflection section, while James takes a well-earned day off (happy birthday Dr Pinder! 🥳)
Learn more💡🤓
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Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
🤩 Please rate, review and recommend the show to help us spread the Workplace Geeks word! 📣
Synopsis
Chris and Ian are joined by workplace researcher, author, speaker and consultant, Dr Nigel Oseland, as he gets back to his environmental psychologist roots in his recent book, 'Beyond the Workplace Zoo: Humanising the Office'. Nigel is a trusted voice of the UK workplace and built environment community and regularly hosts the Workplace Trends event series - one of the most diverse and welcoming workplace conference series of the industry calendar. The discussion moves through environmental and evolutionary psychology, via anthropology and Dunbar's number, historical Bürolandscaft and Action Office workspace designs, towards Nigel's updated and refined proposition, the Landscaped Office.
James then joins Chris and Ian for the reflection section, in which Ian attempts to bring an animated presentation about algorithmic AI workspace design to life through the medium of podcasting...
Learn more💡🤓
Email us with questions and feedback:hello@workplacegeeks.org
Hit Chris and Ian up and follow @WorkplaceGeeks on LinkedIn
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Workplace Geeks is sponsored by 2468 Group ☕️ and brought to you by Audiem⚡️- click to learn more!
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Synopsis
The Workplace Geeks are finally back 🥳 and to start the second series off with a bang, Chris and Ian are joined by Kate Lister, future of work general counsel, researcher, and President of Global Workplace Analytics. Kate focuses on a recent study in collaboration with Owl Labs, 'State of Remote Work 2022'. The report, in its 6th year, provides a platform for a much broader conversation about hybrid and remote working (spoiler alert: terms which Kate hates by the way), Kate's invitation to speak during the pandemic to United States Congress about home-working, and GWA's long standing and freely available ROI and savings calculators. James returns following his blacksmithing course in the Peak District to a new discussion format - no more Pinder Ponder, get ready for the reflection section...
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SynopsisIn this final episode before a short break (details in the outro folks!) Chris and Ian welcome the inimitable Perry Timms, HR's most influential thinker of 2022 (according to HR magazine, as voted by peers 🏆) Perry heads up PTHR, a B Corp-certified organisational design, performance and change consultancy that most definitely walks its talk, has written two books, and holds various academic positions. The discussion takes the report he wrote last year with Anna Hobson and Katy Stanley for HRZone as a starting point, and explores current and future themes for HR, workplace professionals and business more broadly. James is back for a PinderPonder™ double header, reflecting on Perry's contributions, alongside Rob Briner's from episode 13. Apparently the insights involve Princess Leia and Emperor Palpatine. 🚀
TL;DL
The legacy of the pandemic's impact on work and workplace is the opportunity for a coalition between business leadership and workplace professionals. HR's role in this needs to be about focus on, adaptation to, and delivery of increasingly complex challenges, including establishing new performance baselines, developing team and leadership capabilities, and enhanced systems and practices that enable increasingly distributed and autonomous working. To achieve this though, workplace professionals need to honestly consider their confidence, capability and capacity - the limelight of coalition presents opportunities, but also raises performance expectations. Get this right and business can be better - for people, for performance, and for the planet.
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SynopsisIn this mahoosive episode 13 (whoops 😬) Chris and Ian welcome Rob Briner, Professor of Organisational Psychology at Queen Mary University of London, researcher, teacher, and darling of CIPD, to Workplace Geeks. Rob takes an inspiring, provocative and critical perspective, advocating 'evidence-based practice' to not only aid more robust organisational decision making, but also help us appreciate our fallacies and blindspots. After exploring the method itself, the discussion explores employee engagement, benchmarking (via absenteeism) and the future of work. A Pinderless Ponder this week sadly, but Chris and Ian do their best to cover.
TL;DL
Evidence-based practice is a method to consider the quality and trustworthiness of multiple sources of information, through a structured approach, in order to make more informed decisions. It recognises and values the mutual inputs from our professional practice, organisational data, scientific research and stakeholder perspectives in a considered way. When applied to, for example, the notion of 'employee engagement', it challenges the validity of the premise on the grounds that it is ill-defined, conflated with other ideas and nothing new, ill-measured, poorly evidenced in terms of links to organisational performance, yet overly and mis-promoted. Ouch!
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SynopsisEpisode 12 welcomes workplace legend Alexi Marmot to Workplace Geeks. Amongst other things, Alexi is Professor Emeritus of Facility and Environment Management at the Bartlett, UCL; Professor of Architectural Science at University of Sydney; and Board Chair of AMA Alexi Marmot Associates. Chris, Ian and Alexi discuss 'Work on the Move 3' that she edited with Michael Schley, and in particular her own chapter on health and well-being at work. James is back from whittling for the PinderPonder™, which explores social construction, evidence-based practice and systems thinking. And a touch of blacksmithing.
TL;DL
Beginning with the premise of heath as a basic human right, lessons from the pandemic present an opportunity to rethink our work and workplaces with wellbeing in mid. 'Placefulness' presents an opportunity to recognise and multifaceted value of place in mindfulness terms. Similarly, 'well-working' can be used to recognise the allied role of workplace to our individual and collective well-being. By embracing these ideas and gathering compelling evidence to justify their value, we should strive to create 'workplaces worth the journey' - for the health of us, our organisations, and - perhaps most crucially - the planet.
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SynopsisEpisode 11 welcomes workplace health and wellbeing expert Dr Jo Yarker, Reader in Occupational Psychology at Birkbeck, University of London, and Managing Partner of Affinity Health at Work. Chris, Ian and Jo explore her 2021 paper entitled 'Evaluation of a natural workspace intervention with active design features on movement, interaction and health', co-authored with Fehmidah Munir et al, which evaluates an 'active workplace design' intervention case study. No James as he heads north of the border for more self-improvement, so instead the PinderPonder™ features a splendid guest appearance from the marvellous Esme Banks Marr. And whittling.
TL;DL
Different workplace experts are interested in different elements of workplace, so it follows that workplace change projects featuring interdisciplinary teams can yield innovative methods and diverse insights. In this study evaluating an organisation moving into a new workspace designed with 'active design features', a range of qualitative and quantitative methods - including individual activity tracking - found that the move led to both individual and organisational benefits.
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Email us with questions and feedback:hello@workplacegeeks.org
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SynopsisEpisode 10 features workplace innovation consultant and senior research associate at UnWork/WORKTECH Academy, Dr. Imogen Privett, discussing the fascinating content and findings from her recent doctoral thesis, Experience Unbound: The Effects of Coworking on Workplace Design Practice. One half of Imogen's supervisory team was Professor Jeremy Myerson (see episode 3) which is rather nice, and the PinderPonder™ includes a touch of spontaneous online retail therapy amidst the usual reflection and critique. Other shopping websites are available.
TL;DL
Whilst coworking spaces often bring to mind flexible workspace solutions and particular design aesthetics (including, but not limited to Chesterfield sofas and beer taps) popularised by well known brands, it can more comprehensively be thought of as a member-centric workplace solution that blends elements of ethos, service, engagement and workspace design to craft unique and meaningful user experiences. So with a cautionary note for interested organisations, merely adopting the spatial strategies or aesthetics of coworking without acknowledging the careful curation of space and relationships is unlikely to yield positive results.
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SynopsisToday's show features journalist, TV presenter and author Rebecca Seal discussing her recent book, Solo: How To Work Alone (and Not Lose Your Mind). It's a discussion of two halves, where Chris and Ian first explore the process of researching and writing the book with Rebecca, then the impact of the pandemic on solo working. James returns from his Cumbrian adventures for a long overdue PinderPonder™
TL;DL
We can think about 'solo' in terms of work (how you earn a living) and working (when you're working away from other people). Whilst Rebecca's tribe are soloists in the work sense, much of the book's research and advice has huge relevance to working for all of us, especially post-COVID, including (but not limited to) personal performance, purpose, motivation, resilience and recovery.
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Synopsis
Chris and Ian are back in the virtual studio with serial social entrepreneur and purpose-driven pirate Sam Conniff, to explore his new project Uncertainty Experts. Described by Sam as an ‘interactive learning documentary’, their discussions explore the motivations behind his latest venture (with collaborators Katherine Templar Lewis, Dr Avri Bilovich and Dr Vivienne Ming), its inventive design, and Sam’s commitment to academically evaluate its impact.
TL;DL
Uncertainty is arguably at an all time high in modern society, and is typically viewed as a negative and debilitating phenomenon because it triggers reactions of fear, fog and stasis. By developing an understanding of and tolerance to uncertainty, we can improve creativity, productivity and resilience, in effect turning fear into action, fog into adaptability, and stasis into connection. A controlled field study evaluation of the Uncertainty Experts intervention demonstrated positive changes in attitudes and behaviour and practice.
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Synopsis
Chris and Ian are out and about for their very first LIVE episode, recorded at The Workplace Event, Birmingham NEC, UK in April 2022. For this special show they’re joined by Dan Pilling, workplace strategy consultant at TSK Group, and fellow workplace geek. Their discussion explores the scope and value of practical workplace research pre and post pandemic. No PinderPonder™ this week folks (don't hate us) - but instead - some great questions from the audience (thanks to Brock James, Stuart Watts and Steve Henigan)💡🤓
TL;DL
Organizations thinking about workplace change can range from well informed to much less so, and so practical workplace strategy needs to recognise and accommodate both. Early visioning work can enlighten all parties. Much of the workplace data that organizations focused on pre pandemic is now largely redundant, but other research methods and data approaches, like scenario planning, can inform future workplace decisions. Equally, don't overlook the importance of investing in workplace change leadership alongside workspace commissions - the benefits greatly outweigh the relative costs.
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Synopsis
After a humble apology and a dig into the #WorkplaceGeeks mailbag, Chris and Ian are joined by Susan Halford, Professor of Sociology at the University of Bristol, to talk about a very special study indeed. Back in 2005, as Susan published research findings from her case study at ‘Insurance Co’, she used ‘hybrid’ to describe working between home, office and other workspaces. Yes, that’s right. Hybrid. In 2005. Dial yer brains up to eleven ready for this intellectual listen. The findings are every bit as relevant to work and workplace right now, as the name.
TL;DL
Thinking about hybrid working only in terms of different spaces risks oversimplifying the impact of hybrid on people, work and organizations. Hybrid workspaces have ‘relationality’: the different options affect the way work gets done, how people socialize, and how work gets organized and managed. Today, we need to get past opinions and headlines, and gather more empirical evidence to help us understand not just what is going on, but why.
Timings
[00:47] Welcome to Workplace Geeks [01:47] #WorkplaceGeeks mailbag [03:47] Introducing Susan Halford and her research [05:32] Interview listening guidance and suggestions
[07:51] Interview starts [08:50] Sociology, work and workplace [13:42] The hybrid 2005 research [32:02] Relevance of findings to hybrid working today [43:22] BDFI ‘Neutral Lab’ [51:19] The PinderPonder™
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Synopsis
Chris and Ian return to Blighty to explore a novel approach to the ‘post-occupancy evaluation’ (or POE) of new workplaces with Dr Harriet Shortt, Associate Professor in Organisation Studies at the UWE Bristol. Harriet and her collaborators used a participatory visual technique featuring smartphone photographs to explore the lived experiences of staff, students and visitors using their shiny new £55m Bristol Business School building. James then joins for a PinderPonder™ to discuss the value of POEs, fluffy research and novel approaches.
TL;DL
Whilst useful learning and evaluation tools in principle, POEs are often uninspiring exercises that only scratch the surface of workplace change initiatives. This visual approach found that only 10% of the findings replicated areas covered by traditional POEs, suggesting the huge potential for untapped insights from richer qualitative work. And all of this from two simple questions:
Timings
[00:00] Welcome to Workplace Geeks [01:19] Introducing Harriet [04:00] Harriet explains her work and this research [09:44] Traditional versus alternative POE approaches [19:04] Paradoxical findings, including pride and identity [22:38] Open and closed [27:22] Being open to criticism [32:34] Demonstrating strategic value [38:48] Impacts of visibility and transparency [41:48] Practical advice for trying participant-led photography (PLP) [48:18] The PinderPonder™ [63:52] Outro and contact us
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Synopsis
Chris and Ian cross seven time zones to learn from the father of teleworking and environmental activist, Jack Nilles, about the multi-disciplinary research project that led to his 1976 book ‘The Telecommunications-Transportation Tradeoff: Options for Tomorrow’. The conversation explores the motivations behind this seminal study, its prescience, legacy, and ongoing relevance. It also celebrates the tenacity, wisdom and vitality of a living legend: Jack, we salute you.
TL;DL
Teleworking has been proven to be an effective and valued part of hybrid working solutions since the 1970s. The barriers to implementation are rarely, if ever, technological or economic: they are cultural, often specifically managerial, and always have been. Despite this, tried and tested change methodologies can overcome these challenges. Now, more than ever, we need to embrace the many benefits of teleworking, not just for organizational and personal gain, but also as part of our strategies to address the climate emergency.
Timings
[00:00] Welcome to Workplace Geeks
[00:50] Introducing Jack Nilles and the research
[04:17] Recounting origins and motivations of the study
[15:05] Challenges of implementation
[29:46] The pandemic impact and strategies to implementation
[38:35] Climate emergency relevance
[47:55] The PinderPonder™
[59:54] Outro and contact us
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Contact: hello@workplacegeeks.org
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Synopsis
After another quick dip into the mailbag, Chris and Ian talk to WORKTECH Academy director, author and activist, professor emeritus Jeremy Myerson, about his award-winning research paper from 2011, ‘Space for thought: designing for knowledge workers’ (co-authored with lead-researcher Catherine Greene). The conversation explores the value of creative workplace research approaches, and includes practical advice for inspired listeners. James is back for a PinderPonder™ that also includes a brief debate about outsourcing your ironing.
TL;DL
Novel research techniques, like drawing to elicit visual data, provide user-centric approaches that can unlock surprising workplace insights. But it’s also easy to overlook smaller qualitative studies, in a world where big datasets and statistical analyses often attract the most attention. Yet their value to bring deeper insights about why people work and feel as they do can be used to complement and counterpoint the more common - and typically shallower - what data.
Timings
[00:00] Welcome and Workplace Geeks mailbag
[04:05] Introducing Jeremy and the research
[06:52] Discussion with Jeremy about ‘Spaces for thought’
[40:51] The PinderPonder™
[55:17] Outro and contact us
Contact
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Chris
Ian
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Synopsis
Chris and Ian get their first piece of mail :D then talk to adjunct professor, author, and workplace strategy consultant Kursty Groves about her book, ‘Spaces for Innovation: The Design and Science of Inspiring Environments’ (co-authored with Oliver Marlow). The conversation explores the book’s design, motivations, then selected coworking case study, interview and workplace theory content. Sadly James is on holiday this week so no Pinder Ponder :( but there are still plenty of insights to discuss.
TL;DL‘Spaces for Innovation’ is the output of a mixed methods research commission, involving literature review, case studies, ethnographic observations, interviews and workshops. The book is structured around ten sequential themes about workplace change. Only three of these themes are specifically about physical space: spaces for innovation involve social, cognitive and digital spaces too.
Timings[00:00] Welcome back to Workplace Geeks
[03:35] Introducing Spaces for Innovation
[04:45] Kursty explains the book and its motivations
[20:15] Impact Hub coworking case studies
[25:15] Alex Hillman and Franklin Becker interviews
[27:10] Extending Duffy with Vischer - Kursty’s 5Es of workplace
[40:05] Chris and Ian reflect
[53:38] Get in touch with us!
ContactEmail us:
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Chris
Ian
Learn moreSpaces for Innovation eBook
The Office Chronicles Podcast
Shape Work Life - Workplace Strategy Consulting
Impact Hubs
The Workplace Event / The Workplace Conference
In this launch episode, Chris and Ian explore what they mean by workplace research, then explore it with two very different ‘workplace experts’: Mark Eltringham from Workplace Insight, and Dr Matt Tucker from Liverpool John Moores University. Armed with new insights, they then interrupt Dr James Pinder for his reflections
TL;DL
Quality workplace research is more important than ever, in an increasingly noisy world of content marketing and thought leadership. But academia plays by different rules. So we need more accessibility, for us all to become better critical thinkers. Which is why you need to subscribe to this podcast!
Timings
[00:00] Welcome to Workplace Geeks - what and why?
[04:07] What is ‘workplace’? (hint - it’s polysemic)
[06:00] What is ‘research’? (hint - planned investigation)
[08:27] Discussion with Mark Eltringham
[18:32] Chris’ reflections about the discussion with Mark
[19:20] Discussion with Dr Matt Tucker
[27:41] The Pinder Ponder
[44:15] Get in touch with us!
Email ushello@workplacegeeks.org
Hit us up on LinkedIn
Chris
Ian
Learn moreWorkplace Insight
IN Magazine
The Workplace Event > The Workplace Conference