Conflict Dynamics Podcast: Recent Episodes

Conflict Dynamics

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Siham Boda talks with Sharon Wakeford about her experience as a mediator over the past year and hears about her aspirations for 2024.

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Siham Boda discusses Mental Health in Workplace with Dr Tony Davidson and occupational therapist Karen Theunissen.

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Siham Boda and Felicity Steadman speak about the challenges women negotiators typically face. 

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Vanessa Botha speaks with Jayshree Moodley and Hilda Grobelaar about the typical mistakes that managers make in disciplinary hearings.

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Both mediation and facilitation are consensus-based processes, where the parties determine the outcome with the assistance of a neutral and impartial third party. There are nonetheless key differences between the two processes.

In a recent Mediator Professional Development session Felicity Steadman discussed with Mahamed Rajah, William Thomson, and Tefo Raditapole the similarities and differences between mediation and facilitation.

This recording is an excerpt from a much longer recording. Because the event was a live and interactive event the quality of the recording is inconsistent.

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Felicity Steadman, Director of Conflict Dynamics, talks with Dr Angela du Plessisabout mental health and mediation.

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Marion Shaer, Conflict Dynamics Director, speaks withMahamed Rajahabout current trends in collective bargaining.

Mahamed makes the following observations, amongst others:

  • inter-union rivalry is a difficult new dimension to collective bargaining;
  • at the bargaining council level there is also rivalry between employers;
  • facilitators can assist manage these challenges from an early stage of the negotiation;
  • failure to disclose information undermines the negotiation process and failure to provide information often causes delays in the process;
  • parties to collective bargaining are less skilled in negotiation than in the past, resulting in highly positional negotiation;
  • training in negotiation skills makes a difference to the quality of collective bargaining;
  • joint union-management training gives the parties a similar understanding of negotiation, vocabulary and skills;
  • communication and relationship building between bouts of collective bargaining smooths the way for the next round.

This podcast is a key resource for representatives in collective bargaining.

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Felicity Steadman (Director of Conflict Dynamics since 1996, former Senior CCMA commissioner and Senior Staffer, Board member and panellist at IMSSA) talks to women who lead and have led dispute resolution organisations in South Africa, including: 

  • Nerine Kahn - CEO of the Commission for Conciliation Mediation and Arbitration 2006 - 2016
  • Gina Barbieri - Compliance Advisor Ombudsman of the IFC and World Bank Group - 2011 - 2022; currently Ombudsperson for WWF
  • Princess Kelebogile Ka-Siboto - South African Human Rights Commission: Acting Head Legal Services
  • Tanya Venter - CEO of Tokiso Dispute Settlement 2006 - 2022
  • Robin Monakali, Project Co-ordinator at Conflict Dynamics, opens the webinar and sums up at the close from the perspective of a young woman developing her leadership skills in the dispute resolution field.

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Vanessa Botha speaks with Amanda Chetty, Senior Employee Relations and Legal Specialist for the Development Bank, about the Workplace Harassment and Bullying workshops that 600 employees at the Development Bank of Southern Africa have recently attended. The workshops were conducted by Conflict Dynamics. Amanda comments on the aims and benefits of the training and shares feedback from participants. 

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Zetu Makamandela-Mguqulwa was the Ombud at UCT for 10 year. Marion Shaer talks with her. 

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Marion Shaer, a director of Conflict Dynamics, discusses mediation and how can it assist in cases of sexual harassment.

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Listen to lawyer, Chwayita Mathiso, explain why she decided to add mediation skills to her lawyer skill set. 

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Steven Walsh QC, Moira Jenkins, Michael Lang, Barbara Wilson, John Brand, facilitated by Fiona Hollier.

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BBC host Evan Davis of The Bottom Line asks Felicity Steadman and guests how best to resolve disputes between colleagues at work.

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John Brand, Andrew Levy and Sarah Levy.

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John Brand and John Robbie

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Felicity Steadman and Angela du Plessis discuss why is important for mediators to understand mental health.