Hospitable.com brings you Hospitable Hosts, a brand-new podcast series where we will be talking with some of the most remarkable industry experts, influencers, and C-suite executives that are the driving force of the short-term rental industry.
At this Hospitable Town Hall, the team discussed updates on VRBO partner connection, Task App improvements, smart thermostats, new integrations, and more.
In this episode of the Hospitable Hosts podcast, our guest is Sam Thrash, Head of Partnerships and Client Success at Ownwell. Sam explains how property owners, especially short-term rental hosts, can reduce their property tax bills through appeals and understanding assessments.
Discover practical tips, common misconceptions, and how Ownwell simplifies the process.
Go to http://ownwell.com/partner/hospitable for more information and 15% off.
Timestamps:
0:00 - Introduction
1:14 - What Ownwell does
3:41 - Property tax assessment
5:40 - Appealing the assessment
7:08 - Property tax misconceptions
9:10 - Potential tax benefits
10:50 - Documents needed for the appeal
13:10 - How Ownwell handles the appeal process
17:15 - Pricing model and success-based fee
18:43 - Partnership with Hospitable
In this Hospitable Town Hall, the team presented data on the success of early check-in and late check-out upsells, which generated significant additional revenue for hosts. They also announced the launch of the Nest thermostat integration, demonstrated improvements to the Tasks app, provided updates on the Vrbo partner connection, and more.
In this episode of the Hospitable Hosts podcast, we talk with Andrea Jordan from Stays Optimized. Andrea shares her journey into property management and the development of PropertyIQ, a decision engine and underwriting platform for short-term rentals that leverages MCP.
Discover how Andrea's insights can help hosts and property managers improve performance and make data-driven decisions.
To learn more, visit: https://propertyiq.report/ and use code HOSPITABLE20 for 20% off.
Timestamps:
0:00 - Introduction
2:05 - What is Property IQ
6:16 - Using Hospitable MCP
9:50 - STR data trends
11:26 - Common mistakes related to performance metrics
12:45 - Top performance metrics to consider
14:44 - AI-related changes in short-term rental business
17:23 - Future plans
19:08 - Advice for beginner hosts
On this Hospitable Town Hall, the team provided company updates and product announcements. They presented updates on the Task app, discussed progress on the Vrbo integration, announced improvements to owner payouts, and more.
Several key updates were shared about Airbnb changes, including the retirement of split fees and the introduction of a new top-rated guest discount.
On this episode of the Hospitabe Hosts podcast, our guest is Zander Kempf, Founder and CEO at Clear Summit Investments. Zander is a seasoned real estate developer with experience in both residential and commercial projects. He has developed and asset-managed high-rise hotels, affordable housing, and industrial subdivisions.
We discuss the booming outdoor hospitality industry, including glamping resorts, hot springs, and strategic location selection. Zander shares insights from his experience in real estate investment and how to succeed in this growing market.
Timestamps:
0:00 - Introduction
1:14 - Choosing different kinds of real estate
4:53 - Getting into real estate
7:08 - Investing in outdoor resorts
10:16 - Choosing the right locations for resorts
13:07 - Creating a five-star guest experience
15:10 - Managing multiple properties effectively
17:25 - Trends in outdoor hospitality
In this Hospitable Town Hall, the team provided product updates and answered user questions.
The updates included significant success with the Vrbo Partner Connection launch, new features for the Hospitable Tasks app, trip insurance improvements, and more.
On this episode of the Hospitable Hosts podcast, our guest is Christopher John, a Hospitable Host.
Christopher shares his journey from real estate investing to successful short-term rentals in Seattle, including strategies for pricing, guest experience, and leveraging technology during major events like the FIFA World Cup.
Timestamps:
0:10 - Introduction
2:30 - Starting out with short-term rentals
6:21 - Getting into the business long-term
8:18 - World Cup impact on short-term rentals
11:56 - Enhancing guest experiences
15:00 - Lessons learned
19:15 - Advice for getting started
On this Hospitable Town Hall, the company launched their new Vrbo Partner Connection. It's built on Vrbo's latest APIs and offers self-serve onboarding, faster connection speeds, and better reliability compared to the previous legacy connection used by most hosts.
The integration is available across 44 countries on day one, including the United States, Europe, Mexico, Brazil, and Asia Pacific regions. Key features include fully integrated listing management from within Hospitable, payment terms with installment options, and the ability to set Vrbo discounts and promotions directly through the platform.
Hospitable also announced its merchant-of-record capabilities for Vrbo payments in the US, UK, and Australia, where it will process payments, handle taxes and chargebacks, and provide chargeback protection.
On this episode of the Hospitable Hosts podcast, our guest is Jonathan Sukhia, CEO of Topkey.
Jonathan shares insights on expense management, trust accounting, and financial automation for short-term rental operators. Discover how to streamline your financial processes, avoid common pitfalls, and scale your business effectively.
Timestamps:
0:00 - Introduction
1:50 - Why Topkey was created
7:53 - The importance of financial management
11:25 - Understanding trust accounting
15:06 - Keeping STR accounting organized
17:43 - Integration with Hospitable
This Hospitable Town Hall covered various product updates, including the launch of Optimize for Airbnb, updates to the MCP (AI integration) server, recent improvements to app performance, particularly in inbox load times, Vrbo official integration, and more.
On this episode of the Hospitable Hosts podcast, our guest is Mark Lumpkin from STR Cribs.
Mark shares expert insights on transforming properties into profitable short-term rentals, covering renovation timelines, red flags, design strategies, ROI, and guest experience enhancements.
Connect with Mark on Linkedin.
Timestamps:
0:10 - Introduction
2:10 - Preparing a house for short-term renting
3:45 - Property red flags
5:56 - Designing a lasting property
8:10 - Maximizing ROI
10:33 - Creating a memorable guest experience
15:40 - Adding small upgrades on a budget
18:05 - Avoiding costly mistakes
This Hospitable Town Hall covered company updates following their recent retreat in Montenegro and new product features.
Key product updates included Hospitable MCP (Machine Learning Connect Platform), which allows integration with AI agents like ChatGPT; improvements to the Tasks app with a new list view and upsell displays; and updates to the Vrbo official integration, launching June 10th.
On this episode of the Hospitable Hosts podcast, we’re talking to Keith Clarke, a San Diego-based host who has unlocked the secret to repeat business.
With 10 properties in Encinitas and a 65% repeat-guest rate, Keith is here to tell us why he still prioritizes personal check-ins, why he never charges for an early check-out, and how treating people like individuals, not line items, is the ultimate growth strategy.
Check out http://encinitasbungalows.com/
Timestamps:
0:10 - Getting started with the short-term rental business
8:34 - Screening guests in person
12:46 - Property portfolio
15:11 - Getting repeat bookings
22:00 - Solving business challenges
This Hospitable Town Hall focused on the launch of Align Insurance Services, a new sister company that provides asset protection services, including owner's insurance, entity setup, and property management insurance for short-term rental operators.
Other updates included the Model Context Protocol (MCP) integration, new payment schedule features for team management, improvements to the Vrbo integration waitlist, and enhancements to the Direct guest portal for payment history and receipts.
In this episode of the Hospitable Hosts podcast, we chat with Cathleen Cataldo - founder of Discovered in Travels.
Cathleen shares her unique approach to short-term rental management, blending fashion industry insights with hospitality.
She discusses branding, personalized guest experiences, leveraging family expertise, and future growth strategies in the competitive Poconos market.
Timestamps:
0:00 - Introduction
2:25 - Applying trend forecasting to short-term rentals
3:35 - Branding for short-term rentals
5:35 - Boutique company vs large establishment
7:50 - Creating unique guest experiences
11:35 - Running a family-owned property management business
13:03 - Future plans
17:35 - Rapid fire round
This Hospitable Town Hall was dedicated to the new Property Manager Marketplace, a platform that connects property owners seeking management services with qualified property managers. The team presented the marketplace's features, explaining how it addresses the challenges both owners and managers face in finding trustworthy matches.
The system uses a readiness-and-fit scoring system to match owners with suitable managers, providing detailed information about properties and owners' goals to help managers make informed decisions.
In this episode of the Hospitable Hosts podcast, we talk with Pierce Hattie from KeyNest to explore innovative key management solutions for short-term rentals.
We discuss how KeyNest's network of secure key points and new integrations with Hospitable streamline operations, enhance security, and improve guest experiences across Australia, as well as globally.
Timestamps:
0:00 - Introduction
2:09 - Understanding KeyNest's operations and customer base
4:02 - KeyNest vs lockboxes
8:25 - How KeyNest works in Australia
9:33 - KeyNest integration with Hospitable
11:20 - Guest Experience with KeyNest
13:25 - Reducing operational load
17:51 - Trends in key management and check-in processes
20:57 - KeyNest's future plans
This Hospitable Town Hall focused on three key initiatives to "accelerate access" to property management software. The product team discussed improvements to make Hospitable easier to use, including simplified navigation menus, a new search feature, and a "Setup and Grow" resource page to help users get more value from the platform.
The team demonstrated a new MCP (Machine Control Protocol) server that allows users to connect their Hospitable data to AI agents like Claude and ChatGPT, enabling custom automation and feature development.
Hospitable then introduced a new $0 subscription plan called Essentials, which includes core features like channel management, guest communication, and dynamic pricing.
In this episode of the Hospitable Hosts podcast, our guest is Stefan Scheurer. Stefan shares his journey to becoming a top-rated Airbnb host in Germany.
Discover how he leverages automation, AI, and smart home technology to create hyper-personalized guest experiences and streamline operations.
Timestamps:
0:10 - Introduction
2:28 - Message automation
6:30 - Home automation
8:55 - Detailed automation breakdown
14:00 - Electric car charging automation
18:15 - Maintaining a 5-star guest experience
In this Hospitable Town Hall, the team provided updates on new product features and answered questions from hosts. The main updates included the launch of Hospitable Tasks, a new app for managing cleaning team operations with real-time task tracking and payment capabilities, currently available in English and Spanish, with plans for additional features like multiple payment methods and international expansion.
The team also discussed progress on the Verifly integration, which has completed certification and is moving to the onboarding phase, starting with US hosts in April. Other updates included new search functionality in the app, improvements to guest verification for Direct bookings, and new integrations with various property management platforms.
Transform your property into a wellness sanctuary that attracts high-end guests with insights from Stacey Olson, Director of Sustainable Design at Gensler.
Discover how biophilic design, sustainable materials, and inclusive strategies can elevate your rental's appeal and boost bookings.
This episode of the Hospitable Hosts podcast offers actionable tips for creating a health-focused space that stands out in the competitive market, perfect for hosts eager to differentiate themselves and cater to wellness-minded travelers.
Timestamps:
0:55 - Design wellness as a premium
3:10 - Understanding sustainable design
5:37 - Biophilic design
10:55 - Sustainable design for STRs
13:30 - Healthier short-term rental stays
17:32 - Certification for healthy spaces
22:05 - Inclusive design
This Hospitable Town Hall focused on the Vrbo API integration progress, with an internal milestone set for mid-March and plans to begin onboarding US-based hosts by the end of March.
The team demonstrated the new Hospitable Tasks app, which allows hosts to manage and track cleaning and maintenance tasks, including payment processing and communication with cleaners.
They also covered strategies for improving Booking.com listings through the Genius loyalty program and non-refundable booking policies.
In this episode of the Hospitable Hosts podcast, Misty Krengle, co-founder of Pacific Properties Management, shares her journey to managing over 50 short-term rental properties in Galveston, Texas. Discover how she scaled her business, navigated market challenges, and implemented systems like Hospitable and Turno to streamline operations and enhance guest experience.
Timestamps:
0:00 - Introduction
2:35 - Growing to 50+ properties
4:07 - Growth pain points
5:20 - Standardizing procedures
6:50 - Picking property owners
7:40 - Using Turno
9:05 - Cleaning quality checks
11:30 - Using Hospitable
13:05 - Guest communication
14:30 - Advice for beginner hosts
17:30 - Future plans
At this Hospitable Town Hall, the company announced a new navigation design aimed at improving user experience, with an opt-in feature for early access. Updates were shared on the Vrbo integration, including payment processing changes and tax remittance details.
Trip insurance was highlighted as a new revenue opportunity for hosts. Dynamic pricing updates were announced, with a deadline for existing users to review their pricing settings.
In this episode of the Hospitable Hosts podcast, we speak with Marissa Schulze, founder of Haymaker Marketing, about the importance of social media for short-term rental businesses.
We discuss strategies for building an independent social media presence, the significance of storytelling in content creation, and the role of keywords in enhancing visibility.
Marissa shares insights on influencer marketing and provides practical tips for hosts to improve their branding and engagement on social media.
For more information, go to: https://www.haymakersocial.com/
Timestamps:
0:00 - Introduction
1:03 - The importance of social media presence
2:17 - Getting started with social for short-term rentals
5:22 - Creating engaging content
9:00 - The role of keywords
12:00 - Encouraging bookings through social media
14:40 - Follow requests
15:55 - Are influencers worth it?
21:15 - Quick-fire round
This Hospitable Town Hall focused on the new Vrbo integration pilot program. The team demonstrated the improved connection flow and listing management capabilities. They explained the merchant of record concept and associated fees, and shared updates about owner payouts and a new marketplace referral program. Hospitable also discussed upcoming operational features, including task management and cleaner portal integration.
In this episode of the Hospitable Hosts podcast, our guest is Bailey Kramer. Bailey shares his journey from short-term to midterm rentals, discussing the benefits, challenges, and strategies for rental hosts.
He highlights the operational differences, the misconceptions about profitability, and the importance of long-term thinking in the rental business.
Check out Bailey's podcast and connect with him on Instagram.
Timestamps:
0:00 - Introduction
1:28 - Bailey's portfolio
2:10 - Transitioning to midterm rentals
3:35 - Misconceptions about midterm rentals
6:17 - Using Hospitable for midterm rentals
7:40 - Operating midterms vs short-terms
10:47 - The Midterm Rental Show
12:10 - Community for midterm rental operators
13:40 - Keys to success in rental operations
16:35 - Quickfire questions
In this episode of the Hospitable Hosts podcast, our guest is Craig Saunders, founder of BookingTrust. We talk about trust accounting for short-term rentals.
Craig discusses the importance of compliance, the services offered by BookingTrust, and the common pitfalls property managers face in accounting.
Craig emphasizes the need for proper accounting infrastructure from the start and how it helps make informed business decisions. He also explores future trends in the industry, including the impact of AI and increased regulations.
For more information, check out: https://www.bookingtrust.com.au/
Timestamps:
0:00 - Introduction
1:56 - Creating Booking Trust
7:33 - Countries of operation
9:53 - Understanding trust accounting
12:50 - Setting up accounting infrastructure
16:20 - Common accounting mistakes in property management
19:30 - The value of proper accounting
23:41 - Future trends in short-term rental accounting
This Hospitable Town Hall focused on the launch of new dynamic pricing features and improvements, including seasonality controls, historical anchoring, and auto-tuning for users transitioning from third-party tools. The team highlighted the enhanced model's ability to optimize revenue by better understanding demand and reducing manual adjustments.
Additionally, the team discussed updates to the AI-powered auto-reply system, offering more transparency and customization options, and introduced a new owner invoicing feature set to launch in February.
In this episode of the Hospitable Hosts podcast, we speak with Marisa Grover, a seasoned property manager and community leader in the short-term rental space. Marisa shares her journey of managing around 50 properties through her company, Simply Stay, and discusses the importance of building systems and workflows for hosts.
She emphasizes the need for documentation and standard operating procedures (SOPs) to streamline operations and reduce burnout, especially as hosts scale their businesses. Marisa also highlights the significance of community support for hosts, encouraging them to connect with others in the industry to share insights and resources.
For more information, go to: https://withmarisa.co/
Timestamps:
0:00 - Introduction
1:37 - Community for hosts
3:07 - Common operational pain points
5:20 - The importance of systems
9:50 - When to implement software solutions
12:00 - Picking the right tools
17:15 - Scaling to multiple properties
19:15 - Quick-fire questions
In this episode of the Hospitable Hosts podcast, we talk with John Bradford, Co-Founder and CEO of Pet Screening. We discuss the importance of managing pets and assistance animals in rental properties.
John shares insights on the challenges faced by landlords, the misconceptions surrounding pet policies, and the legal implications of service animals.
John emphasizes the revenue opportunities for property managers who embrace pet-friendly policies and provides best practices for navigating the complexities of pet-friendly short-term rentals.
For more information, check out petscreening.com
Timestamps:
0:00 - Introduction
4:40 - How PetScreening helps
7:45 - Hosts' misconception about allowing pets
10:17 - Revenue opportunities for pet-friendly rentals
13:00 - Service animals at short-term rentals
14:46 - Legal considerations
18:25 - Best practices for pet-friendly rentals
20:20 - Quick facts about pet-friendly rentals
The first Hospitable Town Hall of 2026 featured updates on the product roadmap and company initiatives. The team highlighted the focus for 2026, which includes polishing existing features, enhancing performance, and launching a property manager marketplace. They discussed improvements in listings management, operations, and the inbox, as well as new revenue opportunities through upsells and trip insurance.
Timestamps:
0:00 - Introduction
3:00 - New Team Members
8:13 - 2026 Roadmap
The team emphasized the focus on growing the seeds planted in 2025, such as listing management, AI integration, and the Mogul platform. The roadmap for 2026 will prioritize improving existing features and expanding their utility to more users, shifting away from the intense feature releases of 2025.
13:09 - Listing Management Platform Updates
The team presented updates on listings management, highlighting current features and upcoming improvements. They announced the beta launch of cancellation policies, property creation, and spaces management, with a new VRBO integration pilot starting in two weeks.
17:00 - Operations Product Enhancements
Hospitable discussed the improvements made to the operations product in 2025, including AI-generated checklists, issue alerts, and a marketplace for cleaners. They outlined plans for 2026, including refining task assignment, releasing a cleaner app, and redesigning the inbox with new features such as WhatsApp and SMS integration.
23:23 - Listings Optimization and Direct Booking
The team discussed listings management and optimization for 2026, focusing on improving rankings, conversions, and quality through insights and amenities features. They highlighted effortless distribution across multiple channels, including TripIt.com, Marriott Homes and Villas, and Rentals United, aiming for simplified setup and increased visibility. Hospitable also emphasized the importance of direct bookings, introducing a next-generation direct website builder with advanced customization and AI-assisted setup to enhance brand presence and booking conversions.
26:55 - Upsells and Add-Ons
The team discussed the evolution of the guest portal, highlighting its transformation from a basic tool to a significant revenue driver. They introduced a new feature, trip insurance, which will be available to all USD hosts by the end of the day. The team also announced plans to develop damage waivers and a property opportunity dashboard to help hosts optimize their business and revenue opportunities.
33:44 - Property Manager Marketplace Launch
The team discussed the success of upsell features and introduced a new marketplace for property managers. They explained that the marketplace would connect property managers with potential clients and help owners find trusted managers.
42:25 - $HOST Token Updates
45:09 - Upcoming Events
46:25 - Q&A
In this episode of the Hospitable Hosts podcast, Miles speaks with Nicole Bansal. Nicole shares her journey as a marketer and short-term rental host. She discusses her experience in the tech industry, her approach to marketing her properties, and the importance of understanding customer profiles.
Nicole also highlights effective marketing tactics for hosts, the transition from a side project to a main focus in real estate, and the significance of guest communication. As she looks to the future, she expresses excitement about scaling her business and the growth potential in the short-term rental market.
In this episode of the Hospitable Hosts podcast, we speak with Mike Anderson, co-founder of Breezy Beach Stays, who shares insights into the world of short-term rental management and financing.
He discusses the importance of understanding the hospitality aspect of property management, the role of automation in scaling operations, and strategies for maximizing revenue during off-peak seasons.
Mike emphasizes the importance of the guest experience and shares common mistakes new property managers make. He also reflects on his journey from managing a few properties to scaling up to over fifty, highlighting the challenges and lessons learned along the way.
On this Town Hall, the Hospitable team reviewed 2025's performance, highlighting significant growth and achievements. Hospitable users hosted 26.84 million guests across 193 countries, generating $5.2 billion in revenue, and integrating AI to streamline operations and enhance guest experiences.
Key updates included the expansion of direct booking capabilities, improved guest portal features, and advancements in smart device integrations. The team also shared progress on tax remittance for direct premium bookings and emphasized the importance of direct bookings for hosts. The conversation ended with a look ahead to 2026, emphasizing continued innovation and support for hosts.
This Hospitable Town Hall focused on the launch of new metrics and dashboard features, including reporting capabilities and data visualization tools for tracking performance and business optimization. It also covered updates on various product developments and upcoming features.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we interview Paul Stewart, founder of Cozy Co-Host, who shares insights on scaling a short-term rental management business from zero to nearly 100 properties in just a few years.
Paul discusses the competitive landscape of the Jersey Shore market, operational strategies that have contributed to their rapid growth, the importance of dynamic pricing, and how effective guest communication enhances the overall experience. He also addresses the challenges of managing property-related expenses and offers advice for aspiring co-hosts.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this Hospitable Town Hall, the team discussed upcoming product tests and major upgrades for property management customers. They reviewed various product updates, including improvements to owner and guest management features, highlighted the development of new owner payout capabilities, and discussed enhancements to the guest portal.
The session concluded with community updates, including information about token investments and upcoming events, followed by discussions about future product developments.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts Podcast, our guest is Scott Sherin, founder of Trusted Stays and a short-term rental owner. Scott shares his journey into short-term rentals, emphasizing the importance of automation and technology in streamlining hosting.
He discusses how AI and tools like Zapier can save time and improve guest experiences. Scott also provides insights into becoming a superhost, managing properties remotely, and the balance between automation and personal touch in hospitality.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Host Podcast, we interview Chad Phyllis, the founder of Checkmate Rentals, a short-term rental property management company.
Chad shares his journey from managing two properties to overseeing 220, emphasizing the importance of a hospitality-first mindset, effective communication, and the role of design and amenities in enhancing guest experiences.
He discusses strategies for optimizing property listings, the significance of direct bookings, and the challenges of managing a large portfolio while maintaining quality service. Chad also highlights the importance of security measures and risk management in the property rental business, and shares his vision for the future of Checkmate Rentals.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
At this Hospitable Town Hall, the team demonstrated new listings management features and discussed upcoming improvements to fee management, property details navigation, and amenities consolidation across different booking platforms.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this episode of the Hospitable Hosts podcast, our guest is an expert in scaling his short-term rental business, operating at a level few hosts ever reach - Luke Carl, Educator and Co-Founder of The Short Term Shop.
Luke is responsible for over 4,000 short-term reservations and is the proud owner of the longest-running Airbnb in the Smoky Mountains. Notably, Luke currently holds well over 200 units across six markets and four states, a massive portfolio he built entirely without the use of partners.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we discuss the importance of advocacy in the short-term rental industry with Julie Marks from the Right to Rent Collaborative. We talk about the need for organized associations to represent hosts and the funding challenges they face.
Julie explains the various grant opportunities available for associations and how hosts can get involved in supporting these initiatives. The conversation highlights success stories of local advocacy and the long-term vision for a national network of associations to strengthen the industry.
For more information on the integration with Hospitable, click here.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this Town Hall, the Hospitable team provided updates on recent events, initiatives, and product developments, including improvements in support team performance, fee structures, and new features for hosts and guests.
The team discussed upcoming changes to listing management, onboarding processes, and the integration of various platforms, while addressing questions from community members about specific features and technical issues.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This is a special episode of the Hospitable Hosts podcast. Our CEO, Pierre-Camille Hamana, answered questions from our community members. We decided to share his answers on the podcast as well.
PC discusses the company's vision for community ownership, the role of the $HOST token, and the future growth strategies aimed at increasing the company's valuation. Key topics include the investment opportunities available to community members, the structure of the $HOST token, and the company's approach to maintaining profitability while expanding its market presence.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Host podcast, we speak with Damian Sheridan, Co-Founder and CEO of Scale, about the significance of direct bookings in the short-term rental industry.
We discuss the importance of diversifying distribution channels beyond OTAs, the mindset shift required for hosts to embrace direct bookings, and practical strategies for building guest relationships and brand identity. The conversation also touches on advertising strategies and the upcoming Book Direct Show in Manchester, highlighting the importance of education and community in the direct booking space.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This Hospitable Town Hall covered significant updates on community investment and token value, along with the launch of new initiatives for investor education and monthly updates. The team discussed various product improvements and feature updates across multiple areas, including pricing, marketplace functionality, and AI auto-reply capabilities. The conversation ended with detailed discussions about upcoming changes to Airbnb host fees and the transition to a host-only fee structure, including new tools and features to help hosts manage the change effectively.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, Shawn Moore, founder of Vodyssey, shares his extensive 26-year-long experience in the short-term rental industry.
He discusses his journey from traditional real estate investing to focusing on vacation rentals, the importance of creating unique guest experiences, and the challenges of property management. Shawn emphasizes the need for new investors to budget adequately for immersive experiences and highlights the role of Vodyssey in educating and supporting short-term rental investors.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we spoke with Carrie Nilsen about her journey into the short-term rental industry and the creation of Inndirectly, a platform designed to help hosts gain more direct bookings.
We discussed the importance of independence from major booking platforms, the benefits for both hosts and guests, and the future of direct bookings in the hospitality industry. Carrie shares insights on overcoming common misconceptions and fears about direct bookings, emphasizing the need for hosts to take ownership of their listings and the advantages of direct communication with guests.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This Hospitable Town Hall provided updates on the company's significant growth, including employee count, customer base, and evolution from an automated messaging product to its current status. The meeting covered discussions about Hospitable's community ownership structure, product development approach, new pricing plans, and upcoming product updates, along with plans for token valuation and investor community initiatives.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this episode of the Hospitable Hosts podcast, our guest is Dylan Williams, CEO of Welcome Screen. We discuss Welcome Screen's innovative digital guest experience platform designed for vacation rentals.
We also covered the journey of creating Welcome Screen, its benefits for enhancing guest experiences, personalization options, unique customer feedback, challenges in product development, integration with Hospitable, and the future of the short-term rental market.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we took a little trip to the South of France with Oihan Campandegui. Oihan shares his journey from working in hospitality to managing a successful real estate business in the South of France.
He discusses the challenges and growth he experienced, the importance of technology in streamlining operations, and his future plans for expansion. Oihan emphasizes the significance of maintaining high cleaning standards and the benefits of building a reliable team. He also highlights the role of automation in enhancing efficiency and the potential for further growth in the property management sector.
For more information, visit https://destinationcotebasque.com/ Oihan provided a 5% discount with code HOSPITABLE
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This Town Hall meeting focused on operational updates and new features for Hospitable's platform. The team demonstrated new AI-powered features for issue tracking and cleaning checklists, and announced a marketplace integration for cleaner management and real-time tracking capabilities. The discussion concluded with updates on upcoming community events, marketplace infrastructure development, and plans for expanding operations and supply partnerships in North America.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
We've got a special episode of the Hospitable Hosts podcast this week. Hospitable's CEO, Pierre-Camille Hamana, interviews Derrick Agyiri, Co-Founder and CFO of Cleanster, introducing Hospitable Marketplace.
They discuss the challenges of cleaning in the short-term rental market and how Cleanster aims to revolutionize the cleaning service industry. They explore the marketplace model, quality control, recruitment strategies, and the integration with property management software. Derrick shares insights from his entrepreneurial journey and the importance of building a strong team and company culture.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, our guest is Abby Grous from the Hospitable product management team. We chat about the importance of direct bookings for hosts, the benefits of taking control of bookings, the unique features of Hospitable Direct, and the latest product updates.
Abby shares insights on how hosts can get started with direct bookings, the advantages for both individual hosts and property managers, and what the future holds for Hospitable Direct.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This Hospitable Town Hall covered updates on various platform features and integrations, including connectivity improvements, property management systems, and design interface modifications. Multiple team members presented progress on direct booking capabilities, pricing features, and AI-powered tools, while addressing specific user questions about tax remittance, security deposits, and invoice generation.
The session concluded with discussions about upcoming workshops and events, and feedback on AI functionality and customization options.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, Keith Hazle shares his journey into the short-term rental market, discussing his experiences as a property manager and the challenges he faces.
He emphasizes the importance of technology in managing properties efficiently and the qualities that make a great property manager. Keith also highlights the unpredictability of the market and the need for adaptability in the face of changing trends.
For more information: https://www.sojourneycollection.com/
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we chat with Emily Tungala, a Senior Product Manager at Hospitable, about the Mogul offering designed for short-term rental hosts.
Emily shares insights into the challenges faced by hosts, the diverse audience that benefits from Mogul, and her personal experiences as a host using the platform. The conversation highlights how Mogul streamlines operations, enhances professionalism, and provides tools for growth, while also discussing future developments aimed at supporting hosts in their business endeavors.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this Hospitable Town Hall, the team reviewed the launch of an automated security deposit product and presented results from Hospitable's dynamic pricing tool, which has shown significant improvements in occupancy and revenue rates. Hospitable also demonstrated new calendar rule set features and product updates across various platforms, and discussed future feature releases.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we welcome Brendan Thompson, entrepreneur, real estate investor, and Co-founder of Oikos Property Ventures. Brendan manages 27 short-term rental properties and uses Hospitable to streamline operations.
Brendan shares his unique journey into the short-term rental space, starting with his background in the non-profit world, then developing software for short-term rentals, and ultimately growing a property management business. He also discusses the benefits of hosting and being a property manager, emphasizing the importance of having the right tech stack to ensure smooth operations.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, Waigwa shares his journey from a single-room rental in London to managing over 20 properties. He discusses the evolution of his business, the challenges of maintaining high standards in guest experiences, and the importance of building trust with property owners. Waigwa emphasizes the need for patience and consistency in the short-term rental market and offers insights into how he differentiates his services to attract property owners.
For more information: https://www.hostmynest.co.uk/about-us
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
At this Hospitable Town Hall, the team reviewed the evolution and success of the company's direct booking product, Direct Premium, which has seen significant growth since its launch in 2023. Hospitable introduced new multilingual features and discussed upcoming improvements, including branded emails, security deposits, and expanded regional availability.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we chat with Josh Difani, Licensed Realtor and Owner of Hidden JEM Hosting, offering full-service property management in Northeast Oklahoma, Northwest Arkansas, and Kansas City, KS.
With over a decade of experience in real estate investing and sales, Josh specializes in selling real estate and managing short-term rentals for clients who want to make their investments passive. Currently, Josh manages 26 STR properties and uses Hospitable to streamline operations.
Josh shares how he and his wife first got into short-term rental hosting, why they started managing STR properties for others, their business goals, and how they vet property owners to work with. He also shares what he loves about hosting and what makes their business different.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, Robert and Nicole from Wandermore Hosting share their journey of co-hosting 19 properties across the US. They discuss the challenges and strategies of managing properties remotely, the importance of guest communication, and the technology tools that help streamline their operations. They also delve into their process of finding and vetting property owners, the rewarding aspects of being short-term rental hosts, and how potential clients can connect with their services.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This Hospitable Town Hall covered various aspects of the company's operations, including new hires, product updates, and upcoming events. A significant focus was placed on the redesign and enhancement of the guest portal, aiming to improve user experience, security, and functionality. The team also discussed new features such as upsells and security deposits, as well as upcoming workshops and community engagement initiatives.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this episode of the Hospitable Hosts podcast, we're joined by Ryan Dumka and Sarah Crawford of Desert Concierge Management. They've scaled their short-term rental business to over $3 million in booking revenue. And they're here to share what it really takes to grow, automate, and thrive in this industry.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Today’s guest is Ehab, the powerhouse behind Rehab with Ehab—an academy that’s helping short-term rental hosts level up their game. He’s not just an educator; he’s a hands-on property manager who knows what it takes to build and scale a thriving STR business.
In this episode, we talk about how he got started, the lessons he teaches his students, and how tools like Hospitable help him streamline operations and focus on what matters most—growth and guest experience. Whether you’re a new host or a seasoned pro, this is an episode packed with actionable insight and inspiration.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this Town Hall meeting, the Hospitable team introduced a new Owner's Portal feature designed to improve communication and transparency between property managers and their owners, with demonstrations of its key functionalities, including statement customization and KPI tracking.
The team discussed various platform updates and improvements, including dynamic pricing strategies, guest verification, and security deposit handling, while also announcing upcoming changes to payment handling and calendar management.
The session concluded with a discussion of market trends and platform features, including potential new developments for payment splitting and calendar blocking, along with the announcement of a new portal launch in the near future.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this Hospitable Hosts podcast episode, our guest is Amy Servis. She's a Hospitable customer on the Mogul Plan, and a property manager hosting in the Poconos area.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On today's episode of the Hospitable Hosts podcast, we are speaking with Libby Ross of Co-Host Oklahoma. Libby is a Mogul plan user with 40+ properties. She's here to tell us a lot more about her experience going into hosting and her experience with Hospitable.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this Hospitable Town Hall, the team introduced a new format focusing on single themes for each upcoming Town Hall. This time, the Hospitable team focused on AI features, particularly the AI Copilot voice command system for managing bookings and guest information.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this episode of the Hospitable Hosts podcast, we are joined by Joanne Whitby-Lee, Area Manager at Booking.com. Joanne is responsible for the leadership of teams across Australia and oversees the management of Booking.com's accommodation partners.
We discussed Hospitable’s integration with Booking.com, and how that makes it easier than ever for hosts to list and manage their properties on Booking.com directly through the Hospitable platform.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On today's episode of the Hospitable Hosts podcast, our guest is David Hillar from Casa Co-host located in Toronto, Ontario, Canada. We're going to hear a bit more about how David has grown his business and how he became an investor in Hospitable as well as a customer.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
At this Hospitable Town Hall, the team shared updates on various product features, including payment solutions, rental agreements, and a new guest ID verification system, along with the launch of a private pilot for a security deposit feature. The meeting covered upcoming integrations and community updates, with discussions about the guest portal's development and future improvements, including host visibility and third-party vendor support.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
What does it take to evolve from one of Airbnb’s very first hosts to running a thriving short-term rental business with a growing portfolio of luxury properties? Erika Sampaio, founder of Manage This Home, joins us to share her remarkable 16-year journey in hospitality—from navigating the chaos of early OTA management, to pivoting during the pandemic, to building a resilient, guest-first brand in New York’s competitive Catskills market.
You can connect with Erika via her website and Instagram.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on September 29, 2023.
On this episode, we are joined by STR experts Theron Lewis of STRHero and David Krauss of Rent Responsibly to share their insights with Hospitable hosts on how to connect with other hosts, access resources, and lead short-term rental alliances.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On today's episode of the Hospitable Hosts podcast, we're speaking with James Varley from Host Planet. James will tell us a bit more about Host Planet and how you can use their resources to learn more about hosting, get some tips and tricks from them and from industry experts. James will also tell us more about the Host Planet Playbook, something that we're collaborating with them on over the next couple of months, and that you can get involved in.
Click here to learn more and sign up.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This Hospitable Town Hall covered various updates and announcements, such as dynamic pricing, rule sets, custom stay discounts, AI-powered features, tax remittance, guest verification, security deposits, and business management tools. The conversation ended with the introduction of a new community platform and upcoming events, as well as addressing questions from attendees regarding specific features and integrations.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Unlock the playbook behind Michael Elefante’s short‑term‑rental empire in this fast‑paced episode. We dive into how he’s using Hospitable’s AI, direct‑booking engine, and top‑notch support to automate away the headaches and boost profit. Michael also shares fresh 2025 STR trends - from shifting guest expectations to pricing tactics, and reveals why he launched BNB Investor Academy to help everyday investors scale just like he did. Tune in for actionable gems, market foresight, and a dose of host‑to‑host inspiration.
bnbinvestoracademy.com
instagram.com/melefante6
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On today's episode of the Hospitable Hosts podcast, we sit down with Jason Muth, an SDR entrepreneur, coach, and founder of Pride Away Stays.
Jason shares how he left behind the corporate media world and built a thriving short-term rental business in Provincetown, Massachusetts, with a strong mission to make hosting more inclusive and more efficient. From hitting $100,000 in direct booking revenue to co-hosting for others to running an SDR coaching business and podcasts, Jason is doing it all.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
The 100th Town Hall meeting celebrated Hospitable's growth and discussed future plans, particularly regarding the evolution into property management software. The main focus was on introducing a new dynamic pricing feature within the Hospitable platform, designed to optimize prices and increase earnings for hosts. The meeting also covered the integration with Vrbo, pricing strategies, and the commitment to supporting existing dynamic pricing integrations while offering the new feature at no extra cost for various user tiers.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
We’re excited to welcome Dana Lynch to the Hospitable Hosts podcast. Dana is a short-term rental host based in Austin, Texas, with properties in Osage Beach, Missouri. Dana started her hosting journey while working full-time as a real estate closer—learning the ins and outs of the business by listening to podcasts during her 2.5-hour commute to work. Initially, she relied on a property manager but quickly realized that communication was lacking, pushing her to take control of her business with the help of automation tools like Hospitable. Now, she’s on a mission to scale her portfolio, aiming to add seven more properties this year.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on April 28, 2023.
On this episode, we are joined by Arthur Colker, Founder and CEO of StayFi, the #1 provider of WiFi marketing services for vacation rental companies, who shared his experience on the best tips and tricks to ensure you get those valuable repeat bookings.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we are joined by the team behind Crewdogs, a veteran-owned vacation rental company that brings a whole new meaning to hospitality by leveraging their military backgrounds to build a strong brand centered on trust, excellence, and service. Crewdogs is proving that short-term rentals can be more than just a business. It can be a mission.
We are also joined by three hosts who use both CrewDogs and Hospitable.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This Hospitable Town Hall covered various updates and announcements, including new team members, platform improvements, and upcoming features. Challenges in customer support were addressed, along with updates on tax remittance, guest verification, and security deposit features. The meeting also discussed new business models, accounting recommendations, and policies regarding off-platform communication and fee transparency, with hints of significant updates to be revealed in the upcoming 100th Town Hall meeting.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In today's episode of the Hospitable Hosts podcast, we’re diving into the latest short-term rental trends with Daniel from Key Data. Key Data is at the forefront of tracking performance metrics for the vacation rental industry, and Daniel will give us an inside look at how the market performed in Q1 — from ADR and RevPAR shifts to booking patterns and guest behavior. Plus, he’ll share what hosts should expect for the rest of 2025 and how to stay competitive.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on February 16, 2024.
On this episode, we have experts from Mount, Minoan, and HostGPO to share their views, tips, and ideas on amenities. This panel discussion has been put together to help Hospitable Hosts discover ways to grow their short-term rental bookings and garner more 5-star reviews.
We discuss everything from the must-have amenities considered standard by guests to the luxury additions that can offer an unexpected surprise to a guest’s stay. We’ll also go beyond amenities in the property and discuss how experiences can also boost business without being labor-intensive for the host.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we're speaking to Scott McAdara from Branson Lakes Lodging. Scott is a property manager with over 60 properties and growing. He is using our Mogul plan to help him automate many of the processes for his property management business.
Scott will tell us a bit more about how he's been able to grow his business and how Hospitable has helped him along the way.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this Hospitable Town Hall, the team discussed various updates and improvements to the product, including fixes for issues related to manual message sending and image transmission, new features such as listing opportunities and listing quality status, and the progress of the private pilot for Booking.com listing creation. They also addressed operational features, AI features, and upcoming changes to the auto-reply feature. Lastly, they ended the conversation with a Q&A session addressing various topics.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we sit down with Eric Bell, founder of Milux and a dedicated Hospitable customer. Eric shares his inspiring journey from working as an electrical engineer to launching a thriving short-term rental business—all while managing properties remotely. From the challenges of arbitrage to the nuances of co-hosting, Eric walks us through his strategy for automating operations, scaling his business, and incorporating smart home technology to enhance guest experiences.
Eric recognizes that taking the time and effort to learn Hospitable features and utilizing them in his business processes will result in a value add for everyone involved. As owners/hosts, sometimes it’s difficult to identify what is important. Many tasks are urgent in this industry, but focusing effort on the important is essential, and tools are essential.
Whether you’re an aspiring host or a seasoned STR professional, Eric’s insights on systemization, risk mitigation, and the future of hospitality tech are not to be missed. You can find Eric on Instagram @ericbellreal or contact him via his website.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on November 10, 2023.
For this episode, we were joined by the STR expert Jeff Iloulian from HostGPO (the buying group for hosts like you!) to share his insights with Hospitable hosts on how to create listings that stand out on direct booking websites and online travel agencies (OTAs) like Airbnb.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
We have a special episode of the Hospitable Hosts podcast today. The CEO of Happy Guest, Mike O'Connell, helped us to gather up a panel of four hosts who are using Hospitable and Happy Guest to help them upsell and automate their guest experience. Listen in for tips on where to start with upsells, what kind of products and services you should be offering, and also some extra tips on guest experience and direct booking. You will also get to hear some crazy guest stories at the end.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this Town Hall, the Hospitable team covered updates on various initiatives and features across different teams, including connectivity, direct bookings, and Mogul. Key topics discussed were improvements to listing management, expansion of tax collection services, enhancements to guest verification and booking processes, and the evolution of Mogul features to cater to different business models. The team also addressed ongoing developments in AI capabilities, smart lock functionalities, and thermostat controls.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we’re joined by Natalie Painter, Broker at Preserve Realty Co. and Owner of Preserve Property Co., a boutique vacation rental management company in the Outer Banks—one of the most competitive and well-established vacation rental markets in the U.S.
Natalie has built a thriving business by leveraging technology, automation, and AI while maintaining a high-touch, personalized guest experience. In this episode, we’ll explore how she’s scaling her business efficiently, why software like Hospitable is crucial for hosts looking to grow while staying lean, and her best advice for homeowners who want to self-manage successfully.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on June 30, 2023.
For this episode, we were joined by Avery Carl, the CEO and Founder of the Short-Term Shop, the premier short-term rental acquisition company. Avery is a best-selling author and podcast host. We discussed growth and how to plan for the long term with your short-term rental properties.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we explore the future of short-term rental management, hospitality, and guest experience. Today, we’re diving into a topic that’s reshaping the way hosts operate: AI and Human Power Combined: Transforming the Guest Experience with Real-Time Support.
Our guest is Nicholas Falldine, Head of Product at Extenteam, a company that specializes in helping short-term rental hosts fill staffing gaps with the right talent. Nicholas is here to share his expertise on blending AI efficiency with human touch, ensuring that hosts can deliver outstanding hospitality—at scale.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this Town Hall, the Hospitable team discussed updates on the AI system for Mogul, including a voice-to-text feature and an AI auto-reply feature. The team also discussed the benefits of upgrading to Mogul, the integration of Airbnb's rule sets feature, and the expansion of upsells. Lastly, they addressed customer concerns and discussed potential new features for legacy customers.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Welcome back to the podcast! Today, we're diving into the world of co-hosting short-term rentals with Brandon Pottebaum of BK Stays to uncover how to avoid those common beginner mistakes that can trip up even the most enthusiastic new hosts. Get ready to learn from Brandon's experience and set yourself up for co-hosting success!
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today but bear in mind that any references to specific dates might be outdated. This webinar ran on March 13, 2024.
We invited tax-saving experts Amanda Han and Matt MacFarland from Keystone CPA to share their insights with Hospitable hosts on correctly filing tax returns for their short-term rentals and ensuring they are not overpaying.
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Welcome back to another episode of the Hospitable Hosts podcast. Today we're diving deep into a topic that's on everyone's mind: Artificial Intelligence. The listeners who are already Hospitable customers and/or have watched our recent 2025 Roadmap Town Hall will know that Hospitable is going big on AI. Another company with a keen AI focus is TIDY, and we have Chris Hawkins, CEO of TIDY, here today to tell us more about his view on AI for STR operations management.
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Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
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In this Hospitable Town Hall, the team discussed various updates and features, including the automated inbox initiative, new AI features, and the launch of a new Chrome extension called Directo. Upcoming features for the Mogul plan, including AI-powered adjustment handling, customizable statements and invoices, and owner portals, were also covered.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
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Welcome back to the Hospitable Hosts podcast! In today's episode, we're diving deep into the future of guest experience management with Shiven Khera, CEO of LinkBase. We're going beyond the basics of automated check-in messages to explore the transformative power of rules-based digital guest journeys and automated upsells.
To get in touch with Shiven and get a copy of the Upsells Script, book a time here.
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Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
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Hospitable hosts Tracey and Aahil are short-term rental property managers in Ontario, Canada. In today’s episode, we discuss how Hospitable has helped them grow their property management business, the joys and challenges they face, how they choose which property owners to work with, and their advice on how owners should choose their property manager.
Check out the case study we did about one of Tracey's and Aahil's properties.
Follow Tracey and Aahil on Instagram and Youtube.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this Hospitable Town Hall, the team discussed updates on smart device integrations, including the launch of a thermostat integration and an increase in the number of free device connections available per active property. Also announced were new features for managing Booking.com reservations, improvements to the mobile app's connectivity and navigation, and the introduction of Stripe Link as a payment method. Additionally, the Hospitable team covered the launch of an incident detection feature, improvements to the guest portal, and the upcoming availability of QuickBooks integration for all users on the Mogul plan.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Welcome back to the Hospitable Hosts podcast! The world of short-term rentals is constantly evolving, and insurance is no exception. Today, we have Darren Nix, Founder and CEO of Steadily, here to help us navigate the STR insurance landscape in 2025 and beyond.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Welcome back to the Hospitable Hosts podcast! In this episode, we're diving deep into the world of STR cleaning with Brooks Sparks of Turno, to learn how a top-notch cleaning strategy can unlock more bookings, better reviews, and a more profitable business.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
The Hospitable team discusses the company's new roadmap for 2025, focusing on becoming a leading property management software provider in the short-term rental industry with an emphasis on AI integration and connectivity initiatives. The team highlights plans to enhance their product offerings, including improved listing management, dynamic pricing, expense management, and the introduction of a marketplace for service providers. They also emphasize their commitment to creating an owner-centric, AI-first product that augments hosting capabilities while maintaining the essence of hospitality.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Join us as we sit down with Josh Baldovino, a real estate investor who juggles multiple roles with remarkable success. By day, he's a Marketing Manager for a California winery, but his entrepreneurial spirit doesn't stop there. Josh also runs his own marketing agency and manages an impressive real estate portfolio, including a 111-unit apartment complex, 8 long-term rentals, and 4 short-term rentals in Columbus, Ohio. He's mastered various acquisition strategies – from the BRRRR method to wholesale deals – proving his versatility and market knowledge. In this episode of Hospitable Hosts, Josh shares his insights on balancing a busy schedule, maximizing ROI, and leveraging marketing expertise to thrive in the competitive world of real estate investing.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Welcome back to the Hospitable Hosts Podcast! Today, we're diving deep into the world of short-term rentals with a true expert in creating unforgettable guest experiences. Joining us is Steph Weber, founder of The Weber Co, a company that helps hosts transform their properties into sought-after destinations through strategic branding, impactful design, and savvy marketing. Steph is also a hands-on host herself, leveraging powerful tools like Hospitable to streamline her operations and maximize bookings. Get ready for a jam-packed episode full of actionable insights and inspiring ideas to elevate your short-term rental game!
Follow Steph on Instagram @theweberco
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This episode of the Hospitable Hosts podcast features Sally Henry, Vice President of Business Development at Key Data. Sally will provide a deep dive into the latest short-term rental (STR) trends in Australia, sharing key data insights that can help property managers, investors, and hosts better understand the market dynamics. The discussion will focus on how to leverage data to make informed decisions, optimize revenue, and stay ahead in the competitive STR landscape.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In today’s episode of the Hospitable Hosts podcast, we’re talking to Jeffrey Cottle, Senior Attorney at Anderson Business Advisors. Jeff and Miles dig into some key tax topics for short-term rental hosts in the US including how to decide on a business structure, how to maximize tax deductions, and some of the challenges that come with managing rentals across multiple states.
Tax and Asset Protection Workshop
Strategy Session
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Today we're joined by Grace Gudenkauf, a real estate investor who took a leap of faith in 2021, leaving her engineering career to build a thriving rental business (including short, mid, and long-term rentals). Now owning and self-managing over 25 units across multiple states, Grace is a master of remote management and a champion for women in real estate. She's here to share her incredible journey, from taking the plunge to building a team and empowering others through her book and community. Get ready for an inspiring conversation packed with actionable advice for aspiring and seasoned investors alike!
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Welcome to today's episode of the Hospitable Hosts podcast with Founder and CEO of Boostly, Mark Simpson. Mark is a stand-out professional in the industry, having worked in hospitality (across various roles) for decades, and understands the everyday challenges of hosts. In today's episode, Mark guides us through 6 tips to help you grow direct to be 65% of your bookings.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode, we sit down with Jeff Usner, founder of STR Digital and a successful short-term rental host. Jeff shares his journey into the world of vacation rentals, highlighting the challenges he faced and how he overcame them with the help of Hospitable. Discover how Jeff leverages Hospitable's features to manage his diverse portfolio, maximize direct bookings, and streamline his operations & how he has grown 3 of the top 11 revenue properties in PA, including the #1 revenue property in PA in less than 2 years. We'll also explore how Jeff's company, STR Digital, empowers other hosts with automated messaging and repeat booking funnels to achieve remarkable growth. Get ready for valuable insights and actionable strategies to elevate your short-term rental business.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Join us for a fascinating conversation with Ethan Brown, a Sunshine Coast host who loved Hospitable so much, he joined the team!
Ethan shares his journey from clueless newbie to automation-savvy host, revealing how Hospitable transformed his business and allowed him to manage his properties remotely while traveling Australia in a caravan with his wife and dogs!
Discover how Ethan's firsthand experience as a host shaped his contributions to Hospitable's growth, from customer support to his current role as General Manager of Asia Pacific.
Plus, gain valuable insights into Ethan's favorite Hospitable features (hint: automation is key!), his top tips for new hosts, and his exciting plans to expand his own short-term rental business.
Don't miss this inspiring story of a passionate host turned valued employee!
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This episode of Hospitable Hosts dives deep into the world of co-hosting with a unique twist! Join us as we chat with Kevin, a member of the Hospitable customer support team, and his wife Natalia, who were successful Hospitable users before Kevin joined the company.
Kevin and Natalia share their inspiring journey of becoming co-hosts, revealing the secrets to their successful partnership.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Welcome back to Hospitable Hosts! Today we're diving into the dark side of short-term rentals – the horror stories that keep hosts up at night. But don't worry, we've also got the solutions. Joining us is Melissa Bernardo from Alertify to talk noise, smoke, and how to protect your property.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Welcome back to Hospitable Hosts! In this episode, we are discussing a great success story. Ekabo Home has made a name for itself in Atlanta, Georgia’s short-term rental industry, thanks to its founder, Niyi Adewole, and his vision for combining property appreciation with cash flow generation. Starting with just one rental property in April 2021, Ekabo Home has grown into a thriving property management business, utilizing Hospitable Direct and automation to streamline operations and achieve success.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Welcome back to the Hospitable Hosts podcast! Today, we're diving deep into the world of DSCR loans – a powerful financing tool for short-term rental investors. We're thrilled to have Jeff Ball, the CEO of Visio Lending, here to guide us through the ins and outs of DSCR, sharing his expert insights to help you make informed decisions for your rental portfolio.
If you enjoy this episode, don’t forget to live, review, and/or subscribe to the Hospitable Hosts podcast to show your support!
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Welcome back to the Hospitable Hosts podcast! Today, we're diving into the exciting world of direct bookings. We're thrilled to have Gil Chan, the CEO and Founder of CraftedStays, here to share his expertise on how to create a high-converting direct booking website.
If you enjoy this episode, don’t forget to like, review, and/or subscribe to the Hospitable Hosts podcast to show your support!
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Today on Hospitable Hosts, we have a unique story about a Hospitable employee who turned host himself so that he could better understand the challenges that hosts face.
Tune in to hear Toby's story of going from being a Hospitable team member to an entrepreneur and the valuable lessons he learned along the way.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we are joined by Jodi Bourne. Jodi is a vacation rental business and marketing coach, educator, and website designer, with a rich background in business management, brand messaging, digital marketing, and customer service across various industries, focusing on tourism and vacation rentals since 2014.
Jodi's passion for tourism and hospitality shines through in her work and everything she does. She is dedicated to helping savvy vacation rental hosts build a more professional business, create a memorable, guest-first experience, and leverage destination and relationship marketing for long-term success.
You can find Jodi online at https://jodibourne.com/ and on Instagram or Facebook at @heyjodibourne.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we are thrilled to have Jenn Boyles join us. Jenn is a seasoned expert with over 20 years of experience in design and marketing, and more than a decade as a holiday rental owner. She is dedicated to helping short-term and vacation rental property managers, owners, and hosts build and grow their businesses independently, without over-relying on online travel agents. Jenn’s wealth of knowledge and hands-on experience make her the perfect guide for unlocking the full potential of direct bookings. Get ready to learn invaluable insights and practical strategies to boost your rental business’s success.
Check out Direct Booking Success Summit for an unmissable free, virtual, global event for vacation and short-term rental hosts and property managers.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast episode invites vacation rental expert Conrad O’Connell to share his insights with Hospitable Hosts on getting started with marketing your direct booking website.
Conrad O’Connell has been a thought leader in vacation and short-term rental marketing space for over a decade. In 2016, he founded BuildUp Bookings, a marketing firm laser-focused on providing industry-specific insights and solutions to short-term rental hosts, owners, and property managers.
Useful resources mentioned in this episode:
Google Search Console
Ahrefs
Conrad's book 'Mastering Vacation Rental Marketing'
Conrad's courses
BuildUp Bookings
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode, we dive into the inspiring journey of Brandon Christensen, an Airbnb Superhost who, alongside his wife Cassie, transformed a vacant log cabin in the heart of the Pocono Mountains into a thriving short-term rental. Brandon shares the highs and lows of the 16-month renovation process, the unique challenges of managing a property from a different state, and how their passion for travel and creating memorable experiences for guests drove their success. Check the cabin out on its Instagram account.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast invites vacation rental expert Roman Solyanyk, Account Executive for APAC at Beyond, to share his insights with Hospitable Hosts on optimizing your returns and leveraging Beyond's dynamic pricing tools in the Australian short-term rental market.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast invites vacation rental expert Bart Sobies to share his insights with Hospitable Hosts on growing direct bookings, and his learnings from founding iBooked.Online, The Accommodation Show, and STRive to Thrive.
Connect with Bart at https://www.ibooked.online/bart/
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Discover the secrets to safeguarding your Australian vacation rental property in this episode of Hospitable Hosts. We welcome vacation rental expert Nic Symons, Account Manager at Know Your Guest by Superhog, as he shares invaluable insights on protecting your property from troublesome guests. Nic delves into the common damage claims Superhog encounters and offers practical tips and strategies to ensure your rental remains secure. Don’t miss out on this essential advice for all vacation rental owners!
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast invites Sean Wilkinson of Hostshare to share his story about the company's creation, its mission, and how Hospitable Hosts can leverage last-minute vacancies across the platform, enabling them to travel at virtually no cost. This innovative travel SaaS platform revolutionizes how short-term rental hosts can explore the world.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this episode, we invite Annie Sloan of The Host Co to share her insights with Hospitable Hosts on upselling products and services to short-term rental guests.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast invites vacation rental expert Theresa Holl of Lumos Host to share her insights with Hospitable Hosts on using AI to grow a vacation rental business and save time.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast invites vacation rental expert Amanda Han, Tax Strategist and Managing Director at Keystone CPA, to share her insights with Hospitable Hosts on ways that short-term rental investors can save on their tax bills thanks to offsetting techniques and tax loopholes.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast invites vacation rental expert Keiran Craig-Jones, Executive Director at Short Term Accommodation Association Australia (STAAA), to share her insights with Hospitable Hosts on new regulations impacting short-term rental hosts across Australia and how hosts and advocacy groups can and are reacting to them.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast invites vacation rental expert David Krauss, Co-Founder and CEO of Rent Responsibly, to share his insights with Hospitable Hosts on being a responsible host, proactively contributing to painting a professional image for the industry, and how to have an impact on industry regulation.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast invites the short-term rental expert Benjamin Elbaz, Co-Founder at Clearing, to share his insights with Hospitable Hosts on how to make vacation rental finances easier with accounting and automated bookkeeping software tailored for hosts.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast invites vacation rental expert Deepanshu Nihalani, APAC Solution Consultant at PriceLabs, to share his insights with Hospitable Hosts on boosting APAC vacation rental growth with software solutions and smart pricing strategies.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast invites a short-term rental expert, a Hospitable Host who retired before 30, and a cash flow coach, Matthew Krueger, to share his insights with other Hospitable hosts on how to self-manage properties while working just a few hours a week.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This podcast invites Hospitable's CEO and Founder, Pierre-Camille Hamana, to recap the passing year and unwrap 2024. Join Pierre-Camille and many surprise team appearances and prepare yourself for the upcoming year and the vacation rental industry expectations.
This podcast invites short-term rental expert Tim Speicher, Co-Founder and CEO of Buoy, to share his insights with Hospitable Hosts on avoiding common revenue management mistakes and improving your pricing strategy.
We celebrate being featured in FeedSpot's 50 Best Short-Term Rental Podcastswith a special APAC edition episode. This time, we invite short-term rental (STR) expert and Business Manager at KeyNinja, Mario Zorović, to share how Hospitable Hosts based in Australia and New Zealand can boost guest experience with streamlined cleans and easy check-ins.
This podcast invites short-term rental (STR) expert and founder of Build STR Wealth Bill Faeth to share his insights with Hospitable hosts on how to make marketing the host’s true superpower.
This podcast invites short-term rental (STR) expert and CEO and Founder of Rankbreeze Kelvin Mah to share his insights with Hospitable hosts on getting their Airbnb listing onto the first page of search results and attracting more bookings.
This podcast invites short-term rental (STR) expert and Your BNB Property’s Co-Founder and CEO Mike Reilly to share his insights with Hospitable hosts on using state-of-the-art technology to handle all daily STR operations with a focus on revenue optimization — turning STR and MTR operation into a simple investment.
This podcast invites short-term rental (STR) expert and Minut's CEO and Co-Founder Nils Mattisson to share his insights with Hospitable hosts on how to protect their vacation rental property — monitor noise and occupancy and enhance the guest experience.
This podcast invites short-term rental (STR) expert and Wheelhouse's CEO and Founder Andrew Kitchell to share his insights with Hospitable hosts on how to leverage Wheelhouse to increase revenue, save time, and scale their rental portfolio.
This podcast invites short-term rental (STR) experts Derrick Agyiri and Pierina Charcón from Cleanster.com, to share their insights with Hospitable hosts on how to streamline STR cleaning management processes and implement the best rental cleaning practices in their hosting journey.
This podcast invites short-term rental (STR) expert and Autohost Sales & Partnerships Manager Austen Bernhardt to share his insights with Hospitable hosts on why and how they should be screening their customers, ensuring a safe and easy hosting journey without hurting the guest experience.
This podcast invites short-term rental experts Thorben Scheidegger and Saad Dar to share their insights with Hospitable hosts on how an implementation of a tailor-made financial operating system and a banking platform save time, increase returns, and grow their rental investment portfolios.
This podcast invites short-term rental (STR) expert Leo Walton to share his insights with the Hospitable hosts on what are the best ways to insure and protect STR property and stabilize their booking vacation rental business.
This podcast invites short-term rental expert Ryan Saylor to share his insights with Hospitable hosts on how to achieve a data-driven approach in short-term rental revenue management and what it could mean for your business.
Learn from an industry expert on the positive implications introducing a digital welcome book will have on your short-term rental business.
Learn from an industry expert on the positive implications introducing a digital welcome book will have on your short-term rental business.
Learn from an industry expert the steps to take and the factors to consider when investing in the short-term rental industry.
What leads people to move away from 3rd party OTAs and go direct? What is the hardest part of getting started and what are the most important aspects of growing a direct booking business? Mark Simpson, Founder at Boostly is sharing tips and tricks for a successful direct booking website.
Welcome to our fifth episode of the Hospitable Hosts podcast series.
In this episode, Hospitable VP Customers Matthew Demetrio alongside Daniel Christopher Ramirez and Adam Windham, Co-founders of Host Financial, discuss everything yoyu need to know about the future of STR investments, pros and cons of different ways of financing short-term vacation rentals, the hot debates around the STR financing in today’s economic climate and much, much more.
Welcome to the next episode of Hospitable Hosts where Hospitable's VP Customers Matthew Demetrio welcomes CEO & Co-founder of TurnoverBnB, Assaf Karmon.
Grab your favourite beverage and snack and as Assaf talks about how to build the best cleaning team for your STR.
In our next episode of Hospitable Hosts, we would like to introduce you to Jasper Ribbers, Chief Executive Officer at Overnight Success. Tune in as Jasper takes you on an educational journey to the world of sustainably running a successful remote short-term rental business.
Welcome to our third instalment of the Hospitable Hosts podcast series.
In this episode, Hospitable CEO Pierre-Camille and Simon Lehmann, CEO & Founder of AJL Atelier discuss technology's role in the short-term rental industry. What are the expected trends, challenges and opportunities for growth? What are the best strategies to adopt to ensure success?
Welcome to the next episode of our podcast, Hospitable Hosts. In this episode, Hospitable CEO Pierre-Camille and Richie Khandelwal, President & Co-founder of PriceLabs discuss how to optimize your short-term rental's profits and performance and create that winning pricing strategy.
In our first episode of Hospitable Hosts, we would like to introduce you to Eric Moeller, Chief Executive Officer at Overnight Success. By the age of 19, Eric had already purchased his first property and since then, he has renovated and sold hundreds of properties throughout New Jersey, South California and is rapidly expanding to other markets.
But Eric’s true mission is to educate and teach other hosts how to run a successful short-term rental business. He is the founder and host of the Airbnb Mastery Summit where he personally interviews top experts on Airbnb, short-term rentals and real estate from all around the world.