Great Work Insights: Recent Episodes

O.C. Tanner

Welcome to the Great Work Insights Podcast by the O.C. Tanner Institute, the show that features the people, the professionals, the thought leaders and the “coolest companies”. Weekly interview style audio podcast with human resources, managers, CEOs and industry thought leaders sharing the culture, the organized chaos, the daily best practices that captivate, keep and compel great work from employees and ultimately add volumes to the bottom line.

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Jenn Kaye, a seasoned language and communication specialist. Jenn Kaye is the co-founder of PhosLabs, a management consulting company. She formerly founded Head-On Communications International and Touch With Intention. You will learn: 4:15 –...Read More

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Sonia Johnson, Executive President and Founder of Society for Employee Relations. Johnson has had over 18 years of experience, specializing in employee relations, labor relations, human resources and dispute resolution. You will...Read More

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Mike Arauz, the founding member and acting president of August, a management consulting company. You will learn: 3:45 – What Arauz’s line of work is. 4:20 – Arauz’s work is about how people adapt to new situations as well as help...Read More

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with John Ruhlin, Co-founder of Ruhlin Group, a gift strategy and logistics company and the author of “Giftology.” You will learn: 3:42 – What the Ruhlin Group specializes in. 4:20 – How Ruhlin helped leaders build and keep relationships by...Read More

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Nimisha Walji, founder of Yogini Wellness and executive yoga instructor. You will learn: 2:54 – How can yoga improve our work? 3:12 – By improving your well being you can actually improve your performance and productivity, clarity, creativity and...Read More

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Lee Caraher, President and CEO of Double Forte, author and acclaimed communication strategist. Caraher is also the author of Millennials & Management: The Essential Guide to Making it Work at Work. You will learn: 5:04 – Are Millennials really that...Read More

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Dennis Koutoudis, CEO and founder of LinkedSuperPowers. Koutoudis is an internationally recognized LinkedIn profile makeover specialist. You will learn: 4:04 – What the value of social media is in the business industry. 4:37 – Recruiting has...Read More

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Ron Kaufman, founder and chairman of Up! Your Service, a methodology that aligns, integrates and accelerates activity in three essential areas: Service Leadership, Service Education, and The 12 Building Blocks of Service Culture. You will learn: About the...Read More

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Dr. Marshall Goldsmith, the author or editor of 35 books, including two New York Times bestsellers, “MOJO” and “What Got You Here Won’t Get You There.” In addition, last year Dr. Goldsmith was recognized as the #1 Leadership Thinker in the World and the top 5 Management Thinker.

You will learn:
3:51 - What Goldsmith’s definition of a “trigger” is.
3:56 - Triggers relates to what stimuli impacts behavior.
5:20 - How do triggers impact our work performance?
5:35 - The importance of focus during the workday, to understand why we are doing things a certain way.
5:43 - The “Monkey Mind” concept.
9:18 - What the “Daily Question Process” is and how it can eliminate distractions/triggers and develop behaviors that makes you the person you want to be.
14:20 - Advice for managers in changing behavior?
14:45 - The importance of looking inwards and seeing what behaviors you want to improve.
17:37 - Typically, there is a trigger, an impulse and a behavior—but by realizing I have a choice, makes your behavior a function of that choice, not a function of the impulse. And to the degree in life we can do that, we’re going to be much more inline with the person we want to be as oppose to the person being created by the world around us.

Links and Resources Mentioned:
Learn more and connect with Dr. Marshall Goldsmith
Website | LinkedIn | Twitter | Facebook
Learn more about: Triggers: Creating Behavior That Lasts – Becoming the Person You Want to Be
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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks again with Nely Galán, Emmy winning producer of over 600 episodes of TV, in both spanish and english. In addition, Galán has had stints in print journalism and as an on-air correspondent with CBS and E! Entertainment. She also became the first Latina president of a television network in the U.S. with Telemundo.

You will learn:
4:03 - Galán on a false sense of job security within her career.
4:50 - America has an unrealistic notion about being taken care of by greater forces.
7:15 - Advantages of thinking like an owner within your job.
8:15 - What does the concept of ownership mean to employees?
8:29 - When you think of yourself as self made, the connotation is that you’re working on yourself inside out. . .Becoming self made is a mindset shift, working towards something.
8:58 - Thinking like an owner means that you care, you watch where the money is being spent and observant of where the holes are—what problems haven’t been solved.
11:18 - The importance of teaching kids at an early age about problem solving and what they can do in order to become a self made person.
12:40 - Everyone grows up with pain points...but in all those pains, there is profit. You are an expert in the market that you have the pain in and you can serve that market and that’s your starting point.
13:56 - More about Galán’s new book, “Self Made.”
16:38 - The importance of how to become more self made, one hour a week.
17:24 - What is the ownership learning process for individuals?
20:40 - Entrepreneurship can take on many forms, not just for the creative types.
24:09 - Importance of having a big vision for your life and making sacrifices earlier on so you can reap the benefits later on in life.
24: 46 - How can an entrepreneurial mindset help someone within their career?

Links and Resources Mentioned:
Learn more and connect with Nely Galán
Website | Facebook | Twitter
Learn more about: Self Made: Becoming Empowered, Self-Reliant, and Rich in Every Way

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What’d you think of today’s show? The conversation continues in the comments below. Be sure to leave your great insights.

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Joel Bishop, Manager of Speaking and Training at O.C. Tanner.

You will learn:
2:16 - What Bishop does at O.C. Tanner.
2:32 - What the O.C. Tanner Institute is.
4:30 - Bishop’s trip to Peru and the Nazca lines history.
12:37 - How long does it take for appreciation to change a company culture?
13:55 - It’s an individual journey for each organization.
14:28 - The change, or shift that we’re talking about takes some time, but organizations need to put some structure in place.
15:19 - What does it mean for a person’s work to be recognized?
17:27 - The importance of recognizing someone doing their job well.
17:48 - Regardless of whether it’s a simple thank you or whether it’s a reward..recognition has an impact on a human and real level.
18:04 - When humans are impacted, they impact their teams, impact the work produced and impact the organization overall.
20:14 - Key appreciation strategies include: 1. Encouraging effort 2. Rewarding results 3. Celebrating careers. These strategies also naturally recur.
27:15 - Important for leaders to recognize great work.
28:10 - If you want results, leaders need to make sure their people know they matter.

Links and Resources Mentioned:
Learn more and connect with Joel Bishop
Website | LinkedIn
Learn more about: O.C Tanner

Thank You For Listening!
What’d you think of today’s show? The conversation continues in the comments below. Be sure to leave your great insights.

Enjoy listening to our other Great Work Insights Podcasts.

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Tom Stockham, CEO of Experticity, an organization that helps brands and retailers influence the conversations that influence what people buy. Previously, Stockham was President at Ticketmaster.com and Ancestry.com as well as Director at Spark Networks.

You will learn:
4:09 - Where Stockham’s career has led him and what the company Experticity does.
5:03 - The advertising industry is changing and consumers are getting really good at avoiding and ignoring advertisements.
5:42 - What you really want is to find the kind of trusted individual who loves the things they do.
6:32 - Stockham’s definition of zombies.
6:38 - We’ve sucked the life out of good buying decisions.
8:33 - We’ve left behind the passion and the enthusiasm and we’ve left behind these people, the experts and enthusiasts.
9:48 - Does the automation trend reach to other industries besides retail?
9:58 - This automation happens because of technology innovations and the idea of efficiency.
10:12 - Don’t leave the passion, the judgement and enthusiasm behind and don’t think that the only way to capture it is just inside a store or inside some kind of system you built.
11:10 - Are experts more expensive?
12:15 - Experts drive more value.
14:25 - There are certain people out there that not only engage in that information, but will rise to the occasion and give better information than a Google search would.
15:34 - How Experticity builds expertise with clients.
17:01 - How brands can benefit from experts within their industry.

Links and Resources Mentioned:
Learn more and connect with Tom Stockham
Facebook | LinkedIn | Twitter
Learn more about: Experticity

Thank You For Listening!
What’d you think of today’s show? The conversation continues in the comments below. Be sure to leave your great insights.

Enjoy listening to our other Great Work Insights Podcasts.

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In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Brian Mohr, the co-founder and managing partner of Y Scouts: A Purpose Based Executive Search Firm. Mohr is also a member of the National Board of Directors for Conscious Capitalism.

You will learn:
3:07 - What Conscious Capitalism is and how Mohr became involved.
3:51 - Conscious Capitalism strives to “elevate humanity through business.”
5:12 - Why do businesses struggle with the word “conscious?”
7:10 - Important to recognize the impact business has with employees, customers, suppliers, community and not just the investors or shareholders.
8:09 - How Conscious Capitalism can influence/impact the greater American audience.
9:22 - Four principles include: businesses having a higher purpose, business having an ecosystem, leadership looking for ways to improve leadership and creating a conscious culture.
10:30 - How to join the Conscious Capitalism movement.
12:25 - How business leaders react to Conscious Capitalism seminars.
14:06 - Organizations that are guided by a higher purpose and are run through a deep love and care of their people and stakeholders end up making more money—it’s an irrefutable point and that’s what people are clamoring for.
15:08 - Where you can find Conscious Capitalism conferences, events and your local chapter.

Links and Resources Mentioned:
Learn more and connect with Brian Mohr
Website | LinkedIn | Twitter
Learn more about: Conscious Capitalism

Thank You For Listening!
What’d you think of today’s show? The conversation continues in the comments below. Be sure to leave your great insights.

Enjoy listening to our other Great Work Insights Podcasts.