Business Big Bang Theory: Recent Episodes
The Business Centre
Welcome to the Business Big Bang Theory. Hear conversations between our team and key industry experts on all things small business whatever stage of business you are in. Brought to you by The Business Centre.
Exploring cyber security fatigue, advice fatigue, employee attitudes and the risks they pose in business. Andrew explains how to recognise and acknowledge the challenges and barriers without having negative stigma and emotions in businesses?
Andrew provides insight about human motivators and values within business and how cyber security can this be implemented in a positive and successful way. What are the impacts breaches have on a person’s psyche How can we reframe the seriousness of cyber loss?
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Everyone is using ‘the cloud’ but what does this mean? Why should we be concerned about cloud security? What is the importance of cloud security? Martin discusses reliability and trust around social media and microsoft365 in regard to cloud security. You will learn about IT provider services, benefits of real-time mitigation, cybersecurity posture, how irregular online behaviours can be triaged and benefits of upskilling.
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Imagine your business is on a successful pathway and growing by the day, then a breach occurs from one minor mistake via an email request from yourself of from an employee. Now imagine your now unable to sell products and your brand reputation is at stake, what do you do? What have you got in place to protect your data? This chat with Troy highlights the criminal activity and discusses a controversial conversation of, should we pay the ransom? Is this encouraging criminal behaviour? And what cybersecurity insurance should include.
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Susie is an entrepreneur, co-founder and a CEO who holds an extensive range of knowledge and industry experience within cybersecurity. In this chat we learn what is meant by a cybersecurity risk score, why this is important to understand in business and how understanding this is beneficial for government contracts. Listen to a real-life story around how one small error which impacted on brand, reputation, and the toll it took on an individual. Join us to learn steps in protecting your business and upskilling employees.
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What systems and processors are in place for your business if you are exporting food and other supplies globally? How can a business stand out and have a competitive advantage in the providore market? Jonathan discusses risk assessment practices and explains supply chain disruptions and the ripple effect it can cause.
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Learn about what porting mobile numbers are, who can this happen too? More importantly how to be aware and protect personal data within the cyber and business landscape. Hector will help us understand porting and how to be aware of protecting your client and personal information, there are some key tips along the way that can be addressed today.
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Business Email Breaches (BEC) are unfortunately common and can be minimised Georgia discusses ransomware, malware, and phishing. Learn the first steps in prevention of breaches, recognising breaches, human factors, strategies, and controls to protect your valuable business emails and data.
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Podcast series of 8 episodes addressing key issues businesses face with cyber security, this should not be ignored and should be taken as an opportunity to grow and mitigate potential threats. Each episode will hear from key cyber security industry experts on the topics including cyber security threats and basic tools and resources for businesses and how to build a strong cyber security culture. As you listen to each of the guests two very clear key messages shine on through. Implementing key advice can be very easily achieved today on your own and leads you in a positive direction to start securing your data and mitigating cyber security threats. Assessing cybersecurity posture in business with Jason Murrell
What is cyber security posture, how has business evolved and the importance of assessing your business. Threats are changing regularly and can be damaging, yet but taking some first steps you will be on the right track for protecting your assets. Jason discusses where the biggest cyber security gaps and challenges lie within people, technology, and regulations. Recommendations for businesses and how to implement new strategies, strengthen your cyber resilience and culture.
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It's now time for us as business owners to get across the public health orders and review and implement changes, again, to our working business model to ensure we operate our businesses in accordance with the Public Health Orders as set out along the NSW Governments Roadmap for easing restrictions.
We have with us for this Podcast a panel of speakers with the smarts to interpret the information and share their expertise and provide practical insights.
This episode expert panellist’s: Christie Howson -Owner of Osborn Law-Christie is a Solicitor and Director at Osborn Law practicing in the areas of employment law and commercial litigation. Osborn Law is a commercial, employment and property law firm situated in the Newcastle CBD that provides a practical legal approach to clients with timely, sound, cost effective and straight forward advice. By way of background Christie has combined Law and Commerce degrees from the University of Newcastle with experience in corporate commercial law and insurance and in multi-disciplinary practices, primarily practising in the areas of employment law and commercial litigation. Antony D’Cruz -Regional Engagement Manager, for Service NSW for Business. Antony D’Cruz joined Service NSW in 2016 in the newly created Making Business Easier Project team and was responsible for setting up the now successful Business Concierge Service within Service NSW for Business. Prior to joining Service NSW Antony worked in Investment Banking & the Wealth Management Sector for several years in Sydney. Diane Loong – Managing Director at Skildare- Skildare is a leader at providing smart, simple HR strategies and advice with a qualified team on everything HR. From workplace compliance, policies, and procedures to employee performance strategies, Skildare works with their clients to craft practical, cost-effective solutions that enable them to worry less, and focus more on results.
Key topics covered with in our panel Podcast conversation are: Interpreting the NSW Public Health Orders as a business owner Your vaccinated and un-vaccinated team members Supporting your team with challenging and aggressive customers
The Podcast untangles the technocratic, the bureaucratic, and regulatory legal framework that reopening entails. Our panel were tasked to make as clear to us is practical ways we can comply with the health orders in NSW, identifying possible carve outs to legally protect your business in handling situations reopening might bring about so you can go forwards from October 11th to December 1st. We also considered in our answers in the episode the reality that even after we hit the 80% milestone, we will still be living with COVID for some time to come yet. Our shared bottom line is that none of us want to have a transmission event associated with our business, so how do we avoid that or deal with effectively it if it happens.
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Cybersecurity is about more than tech, its about how a team works together to protect their organisation and their customers, its about the culture of the organisation
•Simple steps to put in place to protect business.
•Introduction to cyber security tools and templates
•Introduction on cyber security risks and risk mitigation
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Podcast that discusses the evolution of how businesses became searchable online and how to stay relevant on search engines:
•Overview and basic steps to understand being online.
•Tips to making sure your small business in searchable
•Best practice examples of successful digital and e-commerce to reach new customers
Podcast producer: Mel Sargent Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
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Keeping a team happy is difficult, how to top performers keep their team happy?
•Recruiting and team culture
•Communicating business operations
•Identifying practical Mental Health practices in small business
If you are looking for some practical advice and direction for your small business, email us at info@businesscentre.com.au or via businesscentre.com.au.
Podcast producer: Mel Sargent Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
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Pete Hollingsworth delves deep into a discussion about working on the land as a business in regional NSW:
•Pivot and business strategy
•Financial viability
•Resilience and adapting business model
If you are looking for some practical advice and direction for your small business, email us at info@businesscentre.com.au or via businesscentre.com.au.
Podcast producer: Mel Sargent Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Our host Kate Mole, the Business Centres NDIS specialist business advisor talks about growing your team of NDIS providers in a podcast with a special guest:
•Adapting to new markets and new market conditions
•Help to develop new products and services in the NDIS sector
•Insights on recruitment and retention of staff
If you are looking for some practical advice and direction for your small business, email us at info@businesscentre.com.au or via businesscentre.com.au.
Podcast producer: Mel Sargent Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Recorded Dec 3 2020
Our experts will discuss how NDIS Safeguarding & Auditing online during COVID19 has changed and how you can adapt About this Event Our CEO Steve Wait will discuss with our expert guests how COVID19 has affected the safeguarding and audit processes for NDIS businesses and how to adapt and proceed.
Our guests:
· Chris Hext Technical Manager – Health, Disability and Human Services for SAI Global
· Brad Child Clinical Director of Activated Concepts Consulting and Counselling
Our host: Steve Wait CEO The Business Centre
If you are looking for some practical advice and direction for your small business, email us at info@businesscentre.com.au or via businesscentre.com.au.
Podcast producer: Mel Sargent Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Recorded Nov 26 2020
Future small business demands in a post JobKeeper and new credit based environment are going to impact on cash flow, debt, small business employer rights and business planning. Our panel discussion will feature experts from accounting, work place law and insolvency practice. Each panel member will contribute insights and tips on what’s best to do and how to go about implementing actions to be best prepared to be ready for what small business will face in the new year.
Guest Speakers: John Garis Managing Director Taxation and Accounting Michelle Dawson Principal Lawyer, Moray and Agnew Lawyers Mitch Raspey Partner at Rapsey Griffiths Turnaround + Insolvency
If you are looking for some practical advice and direction for your small business, email us at info@businesscentre.com.au or via businesscentre.com.au.
Podcast producer: Mel Sargent Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Recorded Nov 16 2020
Small business operators such as hoteliers and club owners & operators who run live events have a business that is dependent on their being live music and live performers…but what happens when this is not allowed and numbers are restricted? What do we do in small business to be able to keep live music and performance happening and keep business viable so we can survive on the other side of COVID? This podcast provides practical information and support for small businesses affected by COVID19 such as hotels, nightclubs, cafes, pubs and bars. These venues have been drastically impacted as have all the other support industries such as events equipment hire, caterers, food distributors and other suppliers.
Our guests have lived this problem, still are but they will share their experience and ideas for survival.
Guest Speakers: Mark Tinson (Live Venue Operator) Rolly De Witt (Hotel Owner) Gabe Argeris (Recording studio owner and musician)
If you are looking for some practical advice and direction for your small business, email us at info@businesscentre.com.au or via businesscentre.com.au.
Podcast producer: Mel Sargent Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Business Disruption | Innovation and Start-Up
Recorded Oct 29 2020
In an interview conducted by James O’Loughlin – esteemed Author, Broadcaster, Innovation Speaker and former host of the ABC’s New Inventors – we will discuss innovation with Kate Lyall Co-Founder and Director of the incredible Hunter based Bee Innovative and nuclear medicine scientist. We will hear from Kate about Bee Innovative’s journey and the effects of COVID on business and innovation.
If you are looking for some practical advice and direction for your small business, email us at info@businesscentre.com.au or via businesscentre.com.au.
Who is Kate Lyall? Co-Founder and Director of the incredible Hunter based Bee Innovative and nuclear medicine scientist.
Who is James O'Loghlin?
Perhaps best known for being the host of ABC TV's New Inventors, James O’Loghlin is one of Australia’s most respected speakers on innovation. James worked with over a thousand new innovators who thought outside the box to create better ways of doing things.
Host: James O'Loghlin
Guest: Kate Lyall
Podcast producer: Mel Sargent Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Recorded Sep 16 2020
The use of technology from software, apps, and platforms through to devices and AI is now hugely prevalent across the economy and not just by large corporates but also small business. We will view this move or perhaps push, into the use of technology from the perspective of small business owners and talk about how to adapt to & beyond COVID-19.
Our CEO Steve and our guest expert Robert Buck, Managing Director of Diamond IT.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Digital resources when working from home Cybersecurity and the remote workforce Adaptation of regional businesses
Who is Robert Buck?
Rob founded Diamond IT in the mid-nineties and has since, as Managing Director, guided the organisation to become a leading Technology Solutions provider.
Host: Steve Wait, CEO The Business Centre
Guest: Robert Buck, Managing Director of Diamond IT.
Podcast producer: Mel Sargent Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded Sep 9 2020
Jobkeeper 2.0 and Covid-19 loans will loom large as of the 27th of September closes in on many small businesses. It is vital to understand the financial risks and impacts of poor cash flow, debt and business options.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Financial Risks Impacts of poor cash flow Debt Business Options
Who is Mitch Rapsey?
Mitch prior to establishing Rapsey Griffiths, Mitch worked with national insolvency firms in both Newcastle and Sydney. He gained invaluable industry experience working across a large range of industries including building and construction, manufacturing, mining, hospitality, tourism and retail and individuals in financial distress. His focus is to provide clear and concise commercial advice to solve difficult situations.
Host: Steve Wait, CEO The Business Centre
Guest: Mitch Rapsey from Rapsey Griffiths Insolvency + Advisory
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded Aug 26 2020
How you market your business, how you interact with your customers and how your business' reputation survives these trying times is imperative to your business' success - both now and in the future. We all want to survive and thrive through COVID19 and the amazing Gerad Petheridge of Enigma Communications will be our guest expert this week to share stories of what to do and what not to do, talk you through practical tips and strategic actions that you can take NOW and answer your specific questions.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered:
• What should you actually do about marketing now. How do you ensure you do the right thing?
• Perhaps is it time to be loud !!
• Should I review what my competitors are doing ?
• Does this disruption happen in the same way for everyone?
• How do I “really” know who my customer is?
• Everything has changed and nothing has changed.
Who is Gerad Petherbridge?
Gerad has been doing advertising and business strategy for a dozen or so years. He has a unique take on “marketing and advertising” originally being trained and qualified as a mathematician he likes finding simple solutions to complex problems. Gerad describes himself as “an inventive but honest a thinker, helping brands become famous for being interesting”. Today Gerad is going to help small business owners take us on an immersive journey “How small businesses can market in the era of business disruption caused by COVID-19
Host: Steve Wait, CEO The Business Centre
Guest: Gerad Petherbridge
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded Aug 12 2020
Whether your hotel is closed or remains open, you need to consider strategies and tools on how to deal with the current crisis such as profit protection plans, business continuity plans, and the importance of foreseeing the next action to be taken and the measures you need to take to avoid damage and get the most positive result from this disruption.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: The importance of communication with authorities and understanding regulations Plan a sustainable supply of key supplies and materials for your facility to operate Visitor/guest screening and safe business operations Business continuity plans Profit protection plans
Who is Will Creedon?
With over 25 years of hospitality and tourism sector experience, Will Creedon has successfully operated multiple styles of vacation and leisure businesses and currently operates a number of hotels and accommodation enterprises. Will is going to provide some practical insights about how he has to change his business operations to both survive and adapt through the impact of this pandemic.
Host: Steve Wait, CEO The Business Centre
Guest: Will Creedon, Managing Director of Alloggio
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded Jul 29 2020
Tune in for some practical insights from the July Economic Statement from the Federal Treasurer, the Hon. Josh Frydenberg. In this webcast we will provide clarity on the government’s key financial and economic working assumptions and give a clear sense of the framework underpinning government policies particularly for small business through our talk with Accountant and Managing Director of the Garis Group, John Garis. Join in and hear his thoughts and interpretation on the economic statement and what it means for small business from the change in the Job Keeper Scheme to taxation impacts.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Job Keeper
Who is John Garis?
John Garis, Managing Director of The Garis Group.
Newcastle Accountants, The Garis Group, is a professional family owned and operated financial services firm that aims to build a strong and continuous relationship with their clients built on our valuable, personal, technical and knowledgeable expertise. John leads The Garis Groups cutting edge use of technology adoption and their Xero accounting experts.
Host: Steve Wait, CEO The Business Centre
Guest: John Garis, Managing Director of The Garis Group.
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded Jun 25 2020
Your employees are your organisation's most important asset. This 40-minute risk management podcast featuring Michelle Dawson, Principal Lawyer at DWF will unpack the current challenges of staff returning to work and employers legal rights and responsibilities during the COVID-19 disruption.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered:
• Returning to work & the workplace
• Pay and leave during coronavirus
• Stand down during coronavirus
• Alternative working arrangements during coronavirus
• Ending employment & redundancy during coronavirus
• Health and safety in the workplace during coronavirus
• Temporary changes to workplace laws during coronavirus
Who is Michelle Dawson?
With over 23 years’ experience in the legal industry, 15 of which are in workplace relations law, Michelle is renowned for her provision of practical and outcome-focused advice and representation for her clients. Michelle’s practice is predominantly in the employment and industrial relations areas and she has significant experience providing advice to clients on all legal aspects of employment, workplace and anti-discrimination. Her clients include employers across a range of different sectors, including the Victorian Water Sector, conservation and research, not for profit, manufacturing, tourism and hospitality, transport and energy
Host: Steve Wait, CEO The Business Centre
Guest: Michelle Dawson principle lawyer at DWF.
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded Jun 24 2020
As Australia looks to have beaten COVID 19, many businesses operating within the NDIS are looking to return to business as usual. But what exactly will that look like in a post lock – down world? We will explore the expectations for our businesses, how to safeguard our customers and team, how to control risks and how to move forward into the next phase with confidence.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Who is on our panel?
Chantelle is an energetic and passionate person who does not believe in growing old in spirit. After qualifying as a speech pathologist in 1994 she has gone on to a committed career within the disability sector in both clinical and management roles. She has worked across not for profit, government and private organisations which has given her a broad perspective on how services are operationalised in various settings.
Travis is the Director of Muru Pathways. He is a qualified Social Worker with over 9 years’ experience in Disability, Mental Health, Housing, and Youth & Adolescent Behavioural Supports. Travis believes in offering exceptional levels of independence and autonomy to assist in individuals choosing their own path.
Natalie is a Learning and Organisational Development specialist who is a transformative executive who is socially minded, authentic, purpose driven and solutions focused. Natalie’s capabilities include extensive experience in leadership and team coaching. Natalie partners with employers to ensure that strategic, operational and workforce initiatives align with their values and support core business needs.
Amy Pollitt is the Director at Early Start Speech Pathology. Amy comes from a professional acting background, having trained at the Western Australian Academy of Performing Arts prior to completing her speech pathology degree. Amy has worked with Bell Shakespeare Company as a professional actor. This brings unique skills and confidence to her role as a speech pathologist
Panel: Our experts this weeks are Chantelle Robards, Speech Pathologist and Business Advisor, Natalie Welch Perform HR, Travis Borg Muru Pathways and Amy Pollitt Early Start Speech Pathology
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
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Recorded Jun 17 2020
This podcast will feature our CEO Steve Wait and an expert guest speaker Jacqueline Garrett. Jacqueline Garrett runs a start up company GGWP Academy which has reached a major milestone, having launched its "e-learning platform" for gamers who want a career in content creation and esports. The platform's app will be offered to more than 6 million gamers through partnerships with online tournament platforms and the company Logitech.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Who is Jacqueline Garrett?
The idea for GGWP Academy was born and based on Jacquie’s experience as a gamer, her family being a gaming family, but perhaps most significantly her son being a gifted gamer at 9 years old and making an income of $15k a year for this unique skill and capability.
GGWP Academy became a reality when Jacquie made the idea a reality when she successfu7oly pitched after an arduous qualification process to be admitted into the world’s only Esports Start Up Accelerator “Lead Sports Accelerator in Germany. This meant Jacquie had to leave her family for 4 months to participate in the Accelerator Program.
Host: Steve Wait, CEO The Business Centre
Guest: Jacqueline Garrett, founder or GGWP Academy
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded Jun 10 2020
Our driving question on today’s podcast is "How do I open my businesses safely for my staff and customers?" Our experts this week are Craig Dalton, Public Health Physician, Conjoint Assoc. Professor, School of Medicine and Public Health University of Newcastle and Kerry Walker Founder, Co-owner and Director of SafetyWorks Group, a professional safety management consultant. They will answer the questions we are all asking ourselves as we prepare to head back to work and out in public. In particular they will address the concerns of businesses such as pubs, hotels, restaurants, sporting clubs, cultural organisations, retail, community services and the allied health sector.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Who are our guests?
Craig is a public health physician with a keen interest in and knowledge of COVID19. He trained as an Epidemic Intelligence Service Officer with the Centers for Disease Control in the US. Craig is responsible forFlutracking.net and recently had an article published on physical distancing and enhanced hygiene in the Medical Journal of Australia.
Kerry is an experienced safety professional and business consultant. She is one of Australia’s leading providers of holistic safety and wellbeing culture change solutions. Kerry’s expertise lies in translating an organisation’s health, safety and well-being values and goals into a business-aligned strategy. Her industry experience in engineering design and operations management for a global resources company gives her the capacity to analyse issues with a pragmatic approach to developing solutions. In over 20 years of consulting Kerry has applied this to effect across all levels of a wide range of leading organisations. Her aim is that the culture of care becomes an enabler of business success
Host: Steve Wait, CEO The Business Centre
Guests: Craig Dalton, Public Health Physician, Conjoint Assoc. Professor, School of Medicine and Public Health University of Newcastle and Kerry Walker Founder, Co-owner and Director of SafetyWorks Group
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded Jun 3 2020
Our guest this week is Heath Raftery who will talk to our CEO Steve Wait about how innovation and design whether it be artificial intelligence or other technology can help businesses during business disruption.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Who is Heath Raftery?
Heath is an engineer and entrepreneur who finds challenges irresistible. He is on a relentless drive to become redundant through reliable design, education, value generation and a better way to innovate. Heath is immensely passionate about technology and innovation, but in particular he is motivated to ensure technology and innovation work to make a positive difference in people's lives. His determination to make an impact has led to the establishment of NewieVentures, a nimble engineering design house and a vehicle for innovation.
Host: Steve Wait, CEO The Business Centre
Guest: Heath Raftery, founder NewieVentures
Podcast producer: Mel Sargent Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded May 27 2020
Hear a conversation between our CEO Steve Wait and special guest Bill Clifton, where they discuss Bill’s view as an Advanced Manufacturing business owner and how his company has adapted adapting to disruption and the journey of designing and delivering manufacturing solutions to customers during a periods of disruption.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Who is Bill Clifton?
Bill Clifton Banlaw Managing Director. Banlaw are a company which has been around now for nearly 40 years who design and manufacture unified fuel management systems.
Bill works with teams responsible for creating integrated fluid transfer hardware, measurement & control technologies, and built site-infrastructure solutions for managing industrial fluids.
Host: Steve Wait, CEO The Business Centre
Guest: Bill Clifton is the Managaing Director of Banlaw | Liquid Asset Intelligence.
Podcast producer: Mel Sargent Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Innovation with James O'Loghlin
Recorded Oct 30 2020
What is innovation? How can innovation help your business? Why does your business need to be continually innovating? James O'Loghlin- esteemed author, broadcaster and innovation expert joins our CEO Steve Wait for a conversation about the importance of innovation in the context of small business.
Who is James O'Loghlin?
Perhaps best known for being the host of ABC TV's New Inventors, James O’Loghlin is one of Australia’s most respected speakers on innovation. James worked with over a thousand new innovators who thought outside the box to create better ways of doing things.
If you are looking for some practical advice and direction for your small business, email us at info@businesscentre.com.au or via businesscentre.com.au.
Host: Steve Wait, CEO, The Business Centre
Guest: James O'Loghlin
Podcast producer: Mel Sargeant Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Recorded May 21 2020
Welcome to our Business Disruption webcasts, addressing key issues facing business owners during Covid-19. Today we would like to view this from the perspective of Retail small business owners and adapting to disruption by Going Online with your product offer indeed your catalogue and shop, bring it alive and translating that to an online environment.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Your business’ online presence.
Who is Marc Charette?
As a Google Trusted Photographer Rob has created many 360° virtual tours of local businesses, acting as he says a bit like the "little orange Pegman" on Google Street View but ‘inside your business’.
With over 2500 virtual tour photos published and over 8.5 million 360° photo views, all of which are published on Google’s network of Google My Business listings, Rob knows how much impact these photos have on Google Maps, Google Street View, Google Earth, Google Search results and social media platforms.
Host: Steve Wait, CEO The Business Centre Guest: Marc Charette, Trusted Photographer and Google My Business Specialist. Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
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Recorded May 13 2020
Welcome to our Business Disruption webcasts, addressing key issues facing business owners during Covid-19. This episode our regional and rural expert is Sue Williams founder of the Great Lakes Food Trail, who works closely with other producers, providores and government agencies to foster and strengthen community connections..
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Rural and regional business and local economies Drought, covid-19 and bushfire disruption Adaptation of regional businesses
Who is Sue Williams?
Sue Williams is the founder of the Great Lakes Food Trail, who works closely with other producers, providores and government agencies to foster and strengthen community connections. Sue, who farms slow-grown heritage chickens on the family farm Topi Open Range and our CEO Steve Wait will discuss the effects of drought, fire and now COVID19 on regional and rural based businesses, how to react to these disruptions and what the future will look like.
Host: Steve Wait, CEO The Business Centre Guest: Sue Williams, founder of the Great Lakes Food Trail Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded May 6 2020
Welcome to our Business Disruption webcasts, addressing key issues facing business owners during Covid-19. This episode will feature our CEO Steve Wait and an expert guest speaker Justin Hales. Justin Hales is the Chief Executive Officer and Founder of innovative peer-to-peer caravan hire and caravan sharing community, Camplify.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: The first is that crisis has two elements danger and opportunity The 2nd theme will be the economic theory of disruption The 3rd theme will be the concept of design thinking and understanding how your innovation, idea, product or service is best delivered to the market
Who is Justin Hales?
Justin Hales is the Chief Executive Officer and Founder of innovative peer-to-peer caravan hire and caravan sharing community, Camplify. A locally-grown technology start-up, the idea for Camplify was born based on Justin's experience of family holidays as a child and was able to be launched due to the support of the Slingshot Accelerator Program, in conjunction with the NRMA. In only a few years, Justin has skilfully navigated the commercialisation journey of building a new product, recruiting a large team of talented people and raising enough capital to now dominate the Australian market and enter new markets overseas including Spain, France, the UK and New Zealand.
Host: Steve Wait, CEO The Business Centre Guest: Justin Hales, CEO of Camplify Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded Apr 29 2020
Welcome to our Business Disruption webcasts, addressing key issues facing business owners during Covid-19. This episode is based around the impact of Covid-19 on the tourism industry and tourism focused small businesses. This conversation features our CEO of The Business Centre, Steve Wait and our guest Will Creedon, managing director of Alloggio.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Challenges of Covid 19 on Tourism in the area Evolving processes and using technology in business Opportunities for SME’s in the travel and tourism marketplace
Who is Will Creedon?
Based in the Hunter Region Will is the Managing Director of Alloggio, a well-respected property management experts entrusted with letting properties and boutique hotels throughout NSW and Queensland. Alloggio of course meaning accommodation or lodging in Italian.
With 25 years of hospitality experience, Will Creedon has successfully operated multiple styles of tourism and leisure businesses across the globe.
Host: Steve Wait, CEO The Business Centre Guest: Will Creedon, Managing Director of Alloggio Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
See omnystudio.com/listener for privacy information.
Recorded Apr 22nd 2020
Welcome to our Business Disruption webcasts, addressing key issues facing business owners during Covid-19. This episode is based around the importance of metal health during the time of business disruption. Our experts for our Mental Health webcast will be Peter McDermott of Everymind - a leading national institute dedicated to reducing mental ill-health, reducing suicide and improving wellbeing and Tarnya Davis - Director and Principal Clinical Psychologst at NewPsych.
If anything we cover in this podcast causes you to feel you need help or support, you can call: Lifeline on 131114 for crisis support and suicide prevention services Beyond Blue on 1300 22 46 36 for mental health and support 1800RESPECT or 1800737732 if you are experiencing family or domestic violence
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Challenges facing small business during the Covid-19 pandemic disruption New working environments Mental health in small business
Who are our guests?
Peter joined Everymind in January 2019 as Project Lead for the Mental Health and Research team, with a focus on supporting mental health and small business. With more than five years’ experience in mental health project management and policy development, Peter has specialised in system and service improvement projects at both national and local levels and clinical settings. He has previous experience in international development and human resource management. Peter is passionate about improving outcomes for people with lived experience of mental ill-health, their families and support people, and reducing stigma around mental health issues and will be fielding your specific questions during the course of our webcast.
Peter will be joined by Tarnya Davis, the Director and Principal Clinical Psychologist at NewPsych a Newcastle based psychlogy practice which Tarnya founded upon her return from her work as a psychologist in the UK. With 25 years of clinical experience as a Clinical and Forensic Psychologist, Tarnya has a special interest in working with people who have experienced trauma as well as most of what life throws us all. Tarnya also writes a weekly column for the Newcastle Herald and is a regular speaker on ABC radio and at community events.
Host: Steve Wait, CEO The Business Centre Guests: Tarnya Davis - Director and Principal Clinical Psychologst at NewPsych. Peter McDermott of Everymind Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au
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Recorded Apr 15th 2020
Discover practical information and support in conversation, between Chantelle Robards, NDIS Business Advisory Expert and Barrett Campbell, NDIS Financial Expert In Residence, will take you through the stimulus packages and ongoing disruption to the world of NDIS Service Providers.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Communication Business cash flow Government stimulus packages
Who is Barrett Campbell? Barrett has over 15 years’ experience as an accountant. He founded Balance 123 back in 2018. The business specialises in providing Virtual CFO Services as well as providing a range services such as business advisory services, accounting, tax planning and financial compliance. In fact, he is the Virtual CFO of The Business Centre.
Host: Chantelle Robards, NDIS Business Advisory Expert Guest: Barrett Campbell, founder of Balance 123 Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Recorded Apr 2nd 2020
Discover practical information and support in this 40-minute cast featuring our CEO Steve Wait and guest speaker Peter Chapman. The webcast will address the challenges facing business owners managing ever changing operational activities during business disruptions.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Embracing working from home and using technology Responses and reputation SME opportunities Small business marketing and branding
Who is Peter Chapman? Peter Chapman, a.k.a. Chappy, loves the comms game because it’s where art meets commerce to drive results. Having worked at some of Australia’s most awarded agencies, Peter brings energy, enthusiasm and the experience of working on multi-national brands to the Enigma team. He believes creativity can exponentially help businesses gain bottom line advantage over their competitors. Before joining Enigma, Peter worked for global agencies JWT and Clemenger BBDO.
More Episodes in this series:
Episode 1 People Risk Episode 2 Financial Risk Episode 3 Operational Risk Episode 4 Market Risk Episode 5 Reputational Risk
Host: Gordon Whitehead, The Business Centre
Guest: Peter Chapman Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Recorded Mar 31 2020
Discover practical information and support in this 40-minute cast featuring our CEO Steve Wait and expert guest speaker, Mitch Griffiths. The webcast will address the challenges facing business owners managing ever changing operational activities during business disruptions such as bushfires, drought or the Covid-19 pandemic.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Turnaround strategies Insolvency, liquidation, and loan options Top tips to help people manage their business operations
Who is Mitch Griffiths? Mitch Griffiths -Co-founder/Directoron business Turnaround and Insolvency. Mitch prior to establishing Rapsey Griffiths, Mitch worked with national insolvency firms in both Newcastle and Sydney. He gained invaluable industry experience working across a large range of industries including building and construction, manufacturing, mining, hospitality, tourism and retail.
and individuals in financial distress. His focus is to provide clear and concise commercial advice to solve difficult situations.
More Episodes in this series:
Episode 1 People Risk Episode 2 Financial Risk Episode 3 Operational Risk Episode 4 Market Risk Episode 5 Reputational Risk
Host: Steve Wait, CEO The Business Centre.
Guest: Mitch Griffiths -Co-founder/Directoron business Turnaround and Insolvency.
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Recorded Mar 26 2020
Discover practical information and support in this 40-minute cast featuring our Business Advisor Gordon Whitehead and expert guest speaker, Johanna Fink. The webcast will address the challenges facing business owners managing ever changing operational activities during business disruptions.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Impacts of Covid 19 on small businesses. Preparation for disruption. What options are available for employers to protect jobs during a downturn. How can employers support their employees. Working from home.
Who is Johanna Fink? Johanna is the HR Business Partner at PerformHR. PerformHR is a leading provider of outsourced HR services to small, medium and large businesses with offices around Australia
More Episodes in this series:
Episode 1 People Risk Episode 2 Financial Risk Episode 3 Operational Risk Episode 4 Market Risk Episode 5 Reputational Risk
Host: Gordon Whitehead, The Business Centre
Guest: Johanna Fink, HR Business Partner at PerformHR
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Recorded Mar 23 2020
Discover practical information and support in this 40-minute risk management webcast. Our CEO Steve Wait discussing with our financial expert, John Garis from The Garis Group the current challenges facing business owners who are trying to manage finances during disruption.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: Financial impacts of Covid-19 on business. Biggest impacts of disruption on SME’s. What government grants, taxation offsets or money has been announced to help small businesses. Working capital and cash flow management in small businesses. Negotiating better credit terms with your suppliers.
Who is John Garis? John Garis, Managing Director of The Garis Group.
Newcastle Accountants, The Garis Group, is a professional family owned and operated financial services firm that aims to build a strong and continuous relationship with their clients built on our valuable, personal, technical and knowledgeable expertise. John leads The Garis Groups cutting edge use of technology adoption and their Xero accounting experts.
More Episodes in this series:
Episode 1 People Risk Episode 2 Financial Risk Episode 3 Operational Risk Episode 4 Market Risk Episode 5 Reputational Risk
Host: Steve Wait, CEO The Business Centre.
Guest: John Garis, Managing Director of The Garis Group.
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.
Recorded Mar 18 2020
Your employees are your organisation's most important asset. This 30-minute risk management podcast featuring Michelle Dawson, Principal Lawyer at DWF will unpack the current challenges facing business owners managing employees during the COVID-19 disruption.
If you have a business problem or are looking for some practical advice and direction, email us at info@businesscentre.com.au or via businesscentre.com.au.
Topics to be covered: What leave can staff legally take. What legal rights do employers have to stand staff down. What processes does an employer need to follow to act in accordance with WHS requirements. Understanding rights and responsibilities.
Who is Michelle Dawson? With over 23 years’ experience in the legal industry, 15 of which are in workplace relations law, Michelle is renowned for her provision of practical and outcome-focused advice and representation for her clients. Michelle’s practice is predominantly in the employment and industrial relations areas and she has significant experience providing advice to clients on all legal aspects of employment, workplace and anti-discrimination. Her clients include employers across a range of different sectors, including the Victorian Water Sector, conservation and research, not for profit, manufacturing, tourism and hospitality, transport and energy.
More Episodes in this series:
Episode 1 People Risk Episode 2 Financial Risk Episode 3 Operational Risk Episode 4 Market Risk Episode 5 Reputational Risk
Host: Gordon Whitehead, The Business Centre
Guest: Michelle Dawson, principle lawyer at DWF.
Podcast producer: Newcastle Podcast Station
Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au.
See omnystudio.com/listener for privacy information.