Griffin & Frankie launched the Elite Selling Podcast with one question in mind: what makes a sales rep ELITE? Inspired by their conversations with top Go to Market leaders at some of the fastest-growing companies in the world, ESP was created to answer this question. Their goal is to uncover actionable insights for sellers who want to hone their craft and strive for greatness. Join Griffin and Frankie for powerful 15-20 minute conversations with change agents across the globe.
Summary
In this episode of the Elite Selling Podcast, Jennifer Chang discusses the importance of leveraging your ecosystem as a seller. She emphasizes the need to build relationships with internal and external stakeholders, including colleagues, leaders, and customers. Jennifer shares her own experience of winning the prestigious Barbarian Award at Cisco and highlights the role of collaboration and teamwork in achieving success. She also provides insights into the mindset and qualities required to transition from an individual contributor to a sales leader. The conversation concludes with recommendations for resources, including books and podcasts, that can help sellers enhance their skills and mindset.
Takeaways:
Leveraging your ecosystem is crucial for success as a seller.
Building relationships with internal and external stakeholders is essential.
Collaboration and teamwork are key to achieving sales goals.
Transitioning from an individual contributor to a sales leader requires a shift in mindset and the development of leadership qualities.
Seeking advice and learning from experienced sellers and leaders can be valuable.
Recommended resources include 'The Qualified Sales Leader' by John McMahon, 'Dare to Lead' by Brené Brown, and 'The Daily Stoic' by Ryan Holiday.
In this episode, Griffin and Frankie reflect on the first half of 2024 and share their insights and recommendations for the second half.
They discuss the following key themes:
1) Customers know more now than ever before, so sellers need to come prepared with a point of view and the right questions.
2) Customers are pushing for demos and want to see the product faster, but sellers should push back and ensure alignment on challenges and requirements before jumping into a demo.
3) Sellers should arm their champions with a business case to sell internally and guide them in building a compelling case.
4) Customers are getting antsy about pricing, but sellers should push for more discovery and understand the decision criteria before providing pricing.
5) In-person meetings and events are valuable for building relationships and creating opportunities for customers and prospects to connect and learn from each other.
The conversation explores the topic of successfully selling into an existing market versus creating and selling into a new market. Frank Dimina shares his experience and insights on this topic, highlighting the shift in mindset and approach required when selling in a new market. He emphasizes the importance of understanding the customer's problems and offering compelling value that outweighs the inertia of business as usual. The conversation also touches on the recruitment process for building a team that can excel in market creation, the challenges faced in this journey, and the need for customer intimacy and community building. The key takeaways include the importance of curiosity, leveraging the resources available, and having grit and resilience as a seller.
Want to know what it takes tot be a $1M earner in sales?
Check out this episode with Sean Burke!
Connect with Sean: https://www.linkedin.com/in/seanhburke/
Summary
In this episode, hosts Frankie and Griffin discuss the importance of empathy in sales. They highlight six reasons why empathy is a superpower in B2B sales: understanding your customer, building relationships, effective communication, problem-solving, employee engagement, and adaptability. They emphasize the need for salespeople to put themselves in their customers' shoes and understand their goals and challenges. The hosts also share personal stories and practical tips for incorporating empathy into sales strategies.
Takeaways
Empathy is crucial in sales as it helps salespeople understand their customers' goals and challenges.
Building relationships with customers, both short-term and long-term, is essential for successful sales.
Effective communication involves tailoring messages to the specific needs and interests of customers.
Problem-solving skills are valuable in sales, as customers are looking for creative solutions to their problems.
Employee engagement and collaboration with colleagues in different departments can lead to better sales outcomes.
Adaptability is key in the ever-changing sales environment, and salespeople should balance the use of AI and technology with deep customer knowledge.
Summary
In this episode, hosts Griffin and Frankie discuss their backgrounds and how they got into sales. They share their motivations for being in sales, such as providing for their families and enjoying the customer-facing aspect of the job. They talk about their early experiences in sales, the lack of training they received, and the importance of strategic selling. They also discuss the value of investing in personal development and the benefits of networking with like-minded individuals. The episode concludes with a reminder to seek out people who will push you to be better in your sales career. In this conversation, Griffin and Frankie discuss why they are still in sales after 10 years and why being an individual contributor (IC) can be a fulfilling career choice. They emphasize the importance of finding purpose and fulfillment in the day-to-day work, rather than solely focusing on promotions and climbing the corporate ladder. They also discuss the need for continuous learning and personal growth in sales, as well as the importance of having a competitive drive and a healthy ego. Overall, they encourage listeners to embrace the journey of sales and prioritize their own development.
Takeaways
Summary
In this episode, Billy Bob discusses the importance of playing the long game in sales and differentiating oneself as an elite seller. He emphasizes the need to focus on a 10-year game rather than optimizing for short-term earnings. Billy Bob also highlights the risk of constantly starting over and the value of building strong relationships. He encourages sellers to think about how they can add unique skills to their talent stack and stand out from the competition. Additionally, he shares resources for personal and professional development and defines an elite seller as someone who is obsessed with differentiation and uniqueness.
Takeaways
Summary
In this episode, Jessica Gilmartin, CRO of Calendly, discusses the importance of sales and marketing partnering together. She highlights the misalignment of incentives between the two teams and the challenges in lead routing and scoring. Jessica shares the approach Calendly has taken to improve sales-marketing alignment, including increased communication and collaboration. She emphasizes the value of sales reps bringing marketing into meetings and the importance of reevaluating the value of leads. Jessica also discusses challenges with events and the benefits of targeting key accounts. She concludes by highlighting the results of effective sales-marketing partnership. The conversation covers various topics related to sales and marketing collaboration, effective outreach strategies, and the importance of understanding customer needs. The chapters include Sales Team Feedback, Having a Point of View, Being a Valuable Salesperson, Creating Events and Engaging Customers, Adapting Outreach Strategies, Utilizing Technology and Social Media, Reaching the Right Person, Building Internal Champions, Delivering on Promises, Calendly's Team and Opportunities, Sales and Marketing Partnership, Final Thoughts, and Defining an Elite Seller.
Takeaways
Summary
In this episode, Andy discusses the importance of prescriptive proof of values (POVs) in accelerating sales cycles and improving conversion rates. He shares his experience implementing prescriptive POVs at Splunk and the positive impact they had on the sales process. Andy emphasizes the need for qualification and discovery before introducing a POV and highlights the importance of leveraging customer data to drive sales. He also recommends the resource Pavilion for sales professionals looking to enhance their skills and knowledge.
Takeaways
Chapters
00:00
Introduction and Focus on Prescriptive Proof of Values
01:07
The Aha Moment for Prescriptive Proof of Values
11:34
Introducing Proof of Value in the Sales Process
12:25
Qualification and Discovery for Proof of Value
25:45
Leveraging Customer Data in the Sales Process
31:37
Recommended Resource: Pavilion
33:35
Defining an Elite Seller
Summary
In this episode, Frankie and Griffin share their recommendations for landing the perfect sales job. They emphasize the importance of doing thorough research on the company and understanding the products, training, culture, pay, and personas involved. They also discuss the significance of cleaning up your resume and LinkedIn profile, focusing on key achievements and data. The hosts stress the need to treat the interview process as a sales campaign, reaching out to potential hiring managers and conducting backchanneling. They provide tips for standing out in interviews, including asking thoughtful questions and demonstrating preparedness. Finally, they emphasize the importance of following up promptly and professionally.
Takeaways
Do thorough research on the company and understand the products, training, culture, pay, and personas involved.
Clean up your resume and LinkedIn profile, focusing on key achievements and data.
Treat the interview process as a sales campaign, reaching out to potential hiring managers and conducting backchanneling.
Stand out in interviews by asking thoughtful questions and demonstrating preparedness.
Follow up promptly and professionally after interviews.
Chapters
00:00 Introduction and Overview
00:44 Step 1: Know Where You Want to End Up
03:30 Step 2: Clean Up Your Resume and LinkedIn
07:36 Step 3: Stand Out in the Interview Process
13:22 Step 4: Prepare for the Interview
19:24 Step 5: Follow Up
22:14 Conclusion
Summary
In this episode, Paul discusses the power of frameworks in sales. He shares his favorite frameworks in the areas of people, sales excellence, business management, and personal development. Paul emphasizes the importance of being a student of the profession and recommends that listeners choose a few frameworks that resonate with them and become proficient in using them. He also highlights the characteristics of an elite seller, including being a student of the game, having the right mix of technical and art skills, and being brave and creative.
Takeaways
Frameworks in sales provide a simple, standard, and proven way of preparing and tackling key challenges in sales.
Being a student of the profession and continuously learning about different frameworks is crucial for success in sales.
Choose a few frameworks that resonate with you and become proficient in using them.
An elite seller is someone who is a student of the game, has the right mix of technical and art skills, and is brave and creative.
Chapters
00:00 Introduction and Background
03:02 Definition of Frameworks in Sales
05:19 Favorite Frameworks: People, Sales Excellence, Business Management, and Personal Development
21:19 Balanced Organizations and High Performance Framework
28:36 Personal Frameworks: Brand and Storytelling
32:34 Advice for Listeners
34:26 Definition of an Elite Seller
Summary
In this episode, Doug discusses the exciting developments in AI and how it can be leveraged to improve sales conversations. He emphasizes the importance of building a point of view and hypothesis for each conversation, as well as using AI to gather insights and research about the industry and company. Doug also highlights the need for sellers to get back to the fundamentals of selling and the value of time in sales. Lastly, he provides advice for sellers joining startups, emphasizing the need for grit, transparency, and the ability to wear multiple hats. The conversation covers the challenges and statistics of startup success rates, the difficulties in scaling a company, the importance of the early stage, building a point of view, understanding customers, and the definition of an elite seller.
Takeaways
Leverage AI capabilities to gather insights and research about the industry and company before sales conversations.
Build a point of view and hypothesis for each conversation to demonstrate that you have done your homework and add value to the buyer.
Focus on the fundamentals of selling, including thorough preparation, following a process, and adding value to the buyer from the start.
Understand the strategic initiatives of the company and the persona you are selling to in order to align your point of view and recommendations.
When joining a startup, be prepared for the challenges and uncertainties, and be willing to test, track, and adapt your approach. Only 10% of technology startups that have raised three million or more in capital make it to 30 million in revenue.
Only 1% of technology startups make it to 100 million in revenue or a billion dollar valuation.
Challenges in scaling include market conditions, execution, leadership, bad hiring, and pipeline requirements.
Early stage is where companies face the most challenges but also have the opportunity for growth and learning.
Building a point of view involves challenging the customer and leveraging insights from similar customers.
Understanding customers and their customers' needs is crucial for successful selling.
An elite seller always puts the customer at the forefront of their thinking and focuses on helping them.
Chapters
00:00 Introduction and Exciting Developments in AI
03:21 The Importance of Building a Point of View and Hypothesis
08:12 Developing a Hypothesis and Point of View for Each Conversation
14:23 Using AI to Drive Hypotheses and Better Conversations
19:18 The Fundamentals of Selling and the Value of Time
25:02 Advice for Sellers Joining Startups
33:38 Startup Success Rates
34:09 Challenges in Scaling
35:08 The Importance of Early Stage
35:59 Building a Point of View
38:39 Understanding Customers
39:15 Definition of an Elite Seller
Highlights from the show:
Links to follow John, Force Management, and Revenue Builders:
https://www.linkedin.com/in/johnkaplanfm/
https://www.forcemanagement.com/
https://www.ascender.co/
https://www.forcemanagement.com/resources/revenue-builders-podcast
Free Guide: 7 Steps to 7 Figures CLICK HERE:
https://the-elite-selling-podcast.ck.page/53b7f15864
Summary:
Follow Doug on LinkedIn:
https://www.linkedin.com/in/dougmay/
Free guide: 7 Steps to 7 Figures đź’° click here:
https://the-elite-selling-podcast.ck.page/53b7f15864
Summary:
-How to master your sales habits
-What to do if you fall off and need motivation
-The parallels between athletics and sales
-How to identify the most important revenue-generating activities
-How to create your perfect day
-How to block off time to ensure productivity and mental wellbeing
-How to have a difficult conversation with your leadership
Free guide: 7 Steps to 7 Figures đź’° click here:
https://the-elite-selling-podcast.ck.page/53b7f15864
Summary:
Free guide: 7 Steps to 7 Figures đź’° click here:
https://the-elite-selling-podcast.ck.page/53b7f15864
Summary
Authenticity, mental health, and sales strategies in challenging times. 20:14
Personal philosophy on connecting with people, starting with a human connection and building trust. * Sales mindset and operational excellence with an elite seller.
+ Tony Robbins' business mastery course and podcasts for business and personal development.
+ Books on the art of selling and noble selling purpose, and watching TEDx talks for inspiration.
+ Elite seller as someone focused on the customer and operational excellence, with a common language and repeatable process.
+ Importance of mindset and sales chops, while still prioritizing operational rhythm and measurable results.
Sylvain Tremblay - CRO @ Uniphore
Summary
Qualitative vs quantitative selling in 2023 with sales legend Sylvain Tremblay. 0:00
Sales vs. quantity in B2B sales, with a focus on emotional intelligence. 1:12
Frankie discusses the importance of emotional intelligence in sales today, arguing that quantity is no longer the key to success.
Sales strategies and customer engagement. 9:57
Griffin Reilly emphasizes the importance of sparking engagement and building rapport with customers through presentations, rather than solely focusing on personal objectives.
Sales strategies and emotional intelligence. 15:53
Griffin Reilly emphasizes the importance of self-awareness in sales, suggesting that sellers should put themselves in their customers' shoes and ask what they would expect from a sales rep.
Emotional intelligence in sales with EQ platform insights. 20:52
highlights the importance of emotional intelligence (EQ) in sales, citing research that shows sellers with high EQ can identify customer problems more accurately and close deals faster.
Emotional intelligence in sales with industry experts. 28:01
Griffin Reilly emphasizes the importance of emotional intelligence in hiring sales representatives, citing it as a key factor in fostering relationships and success in the role.
Data-driven selling, KPIs, and risk management. 0:00
KPIs and data analysis in sales meetings. 3:45
KPIs in tracking business performance and providing valuable insights
Managing sales teams and tracking KPIs. 8:45
Salesforce for capturing interactions, but challenging to see AES business health.
Sales pipeline management and optimization. 12:39
Importance of pipeline generation and progression, particularly in the enterprise segment, where deals can take months to close.
Sales planning and strategy for success. 17:33
Importance of account and territory planning, highlighting the need for a detailed hypothesis for revenue growth.
Sales data analysis and its impact on business success. 24:14
Griffin Reilly emphasizes the importance of using data and KPIs to understand where improvements are needed in a QBR.
Sales strategies and elite seller characteristics. 31:27
"The Sales Acceleration Formula" by Mark Robear and "Qualified Sales Leader" by John McMahon for sales leaders looking to improve their skills.
Customer-centric selling strategies with Keith Rabkin. 0:00
Customer-focused selling and its key elements. 1:09
Elite sellers prioritize customer focus, understanding their needs and pain points to find mutually beneficial solutions.
Customer focus in sales, including empathy and problem-solving. 5:04
Griffin Reilly emphasizes the importance of empathizing with customers and understanding their pain points to build trust and credibility.
Customer focus in sales leadership. 9:33
Make things easy for customers, such as customizing information and using software to streamline the process.
Customer-centric sales strategies and authenticity. 15:02
Amazon's user-friendly interface and convenience as a key factor in their success, citing the ease of returning a pair of shoes as an example.
Authenticity in sales and doing homework. 20:25
Griffin Reilly shares a lightbulb moment where he realized it's okay to say "I don't know" and be honest about it, leading to a more authentic and customer-centric approach in sales.
Elite selling strategies with industry experts. 23:20
Griffin Reilly recommends reading the Google IPO letter for insights on serving users as the focus of a company.
Summary
How sales reps can stand out in new roles. 0:00
Sales strategies and networking in the current market. 1:02
Heidi is a super fan of the podcast and met one of the hosts at an event.
Resume and LinkedIn tips for sales professionals. 7:48
Griffin Reilly agrees that cold outreach can be ineffective and suggests focusing on referrals instead.
Sales hiring strategies and follow-up techniques. 14:37
Sales manager seeks candidate with intangible skills, despite lack of experience.
Importance of follow-up communication within 24 hours of interviews to demonstrate enthusiasm and professionalism. * Sales skills, company evaluation, and red flags in job interviews. 19:22
Ask the right questions during the onboarding process, such as "Why are you looking to leave your current role?" and "Can you articulate how you built your business?" (20 words)
+ Importance of being a good human being, being coachable, and being hungry in order to be a successful salesperson (19 words)
+ Research a company's earnings and culture before evaluating their health and potential for sales opportunities.
+ Backdoor references and evaluating a company's product or service, including downloading the product and interviewing current or former employees.
Sales strategies and elite performance. 25:02
Why you should treat your sales "job" as a career instead.
Bart shares life lessons from his time at Splunk, BMC, and OutSystems about the importance of coaching, feedback, and going all in.
This is an episode you WILL NOT WANT TO MISS!
How to Avoid "Mid-Funnel Fallout"
Summary:
Mid-Funnel Fallout and its Causes with Nigel Burns. 0:00
Sales strategies for successful deals. 3:47
Focus on linking opportunities to strategic initiatives for faster approval.
Red Flags in dealing with champions: hesitance to involve other stakeholders in the business. + Understand how the business evaluates and acquires new technology, as champions may not know the full process. * Sales strategies for IT deals. 10:07
Sales strategies for closing deals and improving forecasting accuracy. 17:06
The importance of addressing five key challenges in enterprise deals, including aligning with a North Star and understanding how the technology will be used.
Prioritizing deals six months out allows for better forecasting accuracy, improved communication with leadership, and increased credibility. * Sales strategies and techniques for moving deals forward. 22:17
Summary
Team selling in sales with a focus on partnership with marketing and other departments. 0:02
Team selling and collaboration in sales. 1:26
Team Selling is when sales engineers and BDRs work together to focus messaging and solve client problems, rather than relying on a single top-performing sales rep.
Taking time to understand the perspectives of other departments, such as marketing and product, can help sales reps identify areas for improvement and close deals more effectively. * Sales skills, weaknesses, and delegation. 7:00
Sales strategies and career aspirations. 13:27
The importance of being introspective about one's career aspirations in sales, considering both big and small company environments.
Sales strategies and LinkedIn usage. 22:25
Importance of being close to clients in sales, citing an example from his experience at Barracuda.
Summary
Sales and marketing alignment for revenue growth. 0:03
Aligning marketing and sales teams for growth. 4:13
Marketing teams should have a pipeline number and report on it regularly to align with sales goals.Standardized qualification processes and weekly pipeline forecast meetings can help marketing and sales teams row in the same direction.Clarity in roles and responsibilities is crucial for successful sales and marketing alignment.
Marketing and sales alignment in a small company. 10:13
Marketing and sales alignment is key to successful customer engagement, with clear communication and feedback loops between teams.
Marketing and sales strategies for a software company. 14:47
Work ramp is focused on generating pipeline and building brand through content, including a podcast, customer highlights, and a virtual conference.
Leveraging customer stories for sales and marketing success. 20:42
Importance of customer stories as pipeline-generating tools for sellers.
Sales and customer success teams should collaborate with marketing to bring customers' stories and help marketing facilitate customer advocacy. * Marketing and sales alignment, customer insights, and elite selling. 25:57
Use LinkedIn as a valuable resource for marketing and sales professionals to share information, inspiration, and examples of what's working or not working for specific teams. + Get to know your product and the sales team to be a better marketer.Elite sellers build trust by being genuinely curious and transparent about how they can solve buyers' challenges. + Jack shared valuable insights on how sales and marketing teams can work together more effectively, including the importance of speaking a common language and taking advantage of marketing's momentum.
Importance of genuine curiosity and authenticity in sales, and how it can lead to more successful outcomes for both the seller and the buyer.
Summary
Coaching in sales leadership with insights from experienced professionals. 0:01
Coaching in sales, purposeful vs reactive. 3:23
Coaching is purposeful, intentional time to help someone do better, not just rescuing deals at the
Coaching can be opportunity coaching, career coaching, or helping champions, but it must be intentional and purposeful. + Coaches should prioritize coaching during one-on-ones, focusing on specific deals and career progression. + Griffin Reilly: Agreed upon operational cadence is important for coaching, with set times for coaching conversations and proactive discussion topics. * Sales coaching and opportunity management. 8:15
Prioritizing coaching sessions for sales teams. 14:11
Griffin Reilly discusses the importance of role-playing in sales coaching, citing Nathan Jamail's experience with improved skill development.
Sales coaching, leadership, and mindset. 18:57
Sellers should seek out resources and coaching to improve their skills, while managers should prioritize coaching and provide feedback to help their team succeed.
Podcast Summary
Intro to this episode. 0:00
The importance of productivity in sales. 1:14
The story of productivity in his past life, when he was doing field sales at Cisco and covering colorado and Wyoming.
Step 1: Prioritize the right prospects. 4:17
The first step in revenue generating activity is planning, and how to avoid analysis paralysis by prioritizing the right prospects and accounts.
How to have productive days. 8:18
Sales is all about having productive days and stacking those days every single day. The five objectives are the key to success.
Measuring success with meetings. 10:41
How many meetings have been booked for the future that week, not just meetings completed, but meetings booked that week.
Mastering the Fundamentals - Dan Cutler
Summary
You can't be a one trick pony. 0:00
Why fundamentals are so important? 1:34
Why fundamentals are so important to him and why they are important to his listeners.
The importance of understanding the how. 4:12
The why is critical, but the how becomes more critical the larger the company you deal with. The first person to talk to is the same person that can make a decision.
Qualification and qualification of information. 9:36
Every interaction is an opportunity to qualify and to share information to provide technical resources to share pricing without deeply qualifying why that information is being asked for.
It’s okay to say no when you’re wrong about something. 12:55
Why it is so hard for sellers to have pushback with their prospects or customers, and why it is okay to say no sometimes.
How to become multi-threaded. 18:10
Becoming multi-threaded is a multi-party game. If you're playing one on one, you should pursue three on three.
The importance of understanding the personal win. 20:13
Getting to the personal win behind a potential champion and what is driving them to bring you on board.
What is in it for finance? 23:23
Finance provides unique discounts, tweaks to the licensing model, understanding things that are scalable or not scalable, and empathy both externally and internally.
The importance of fundamentals. 27:42
Fundamentals are like reading a children's book. Listeners can learn a lot from them.
How would you define an elite seller? 29:32
Make sure that you partner with your sales organization and your leadership team and your entire company to help you accomplish your goals.
A solid qualification methodology is a cornerstone of your efforts. 0:00
Have you ever heard of MEDDPICC before? 5:46
Dysfunctions of a team. 10:01
Five dysfunctions of a team, peak performance as a team when everyone on the team is holding each other accountable vs leadership holding the team accountable.
What elite sales looks like in action. 14:18
If the answer is no, they will just qualify out and they won't waste the customer's time. The second conversation will be rooted in discovery.
How do elite sellers differentiate themselves from other sellers? 17:50
How elite sellers are quick to identify and not wasting cycles, and how it takes time and experience to get that consistent, consistent and quick process done.
Decision criteria and decision process. 21:27
Decision criteria and decision process are two separate things, but it is more important than ever to drive urgency around priorities.
How to embed med pick into the operating rhythm of the organization? 25:35
How to embed MEDDPICC in the operating rhythm of the organization, and why the first line of managers need to know it well enough to be able to teach it and get buy-in across the organization.
Resources for reps. 30:10
Two resources mark would recommend to reps and sales leaders to check out, medic, and a new book called champion sell.
How to build your brand
-How building your brand in 2023 has changed
-Ways to kill your brand (common mistakes)
-Why networking is so important
-How to build your brand with your customers
-What resources do you recommend
-How do you define an elite seller
Summary:
Introduction to this episode. 0:01
Systems and habits are more important than goals. 1:06
Habits are more important than goals.
Be prepared to negotiate internally and externally. 2:36
Be prepared for negotiation, both internally and externally.
How to challenge your prospects. 4:22
Don't be afraid to challenge prospects.
Don’t be afraid to have swagger. 6:39
Being a walking dream for a sales organization.
Mindset is everything in sales. 8:40
Mindset is everything in sales, especially in 2023.
Have a mentor and be a mentor. 13:35
Have a mentor and be a mentor.
Don’t just ask someone to pick your brain. 15:36
No 8, genuine curiosity is a superpower in sales.
Enjoy what you sell who you sell to and who you work for. 17:45
Enjoy what you sell, who you sell to and who you work for.
Learn to qualify. 20:22
Tactical, learn med pick.
Show Notes:
Defining the provocative sale. 0:00
Introduction to today’s episode. 0:59
Introduction to Matt Cameron, chief executive officer of sassy sales leadership.
Defining the provocative sale. 3:19
Defining relevant competencies and the provocative sale.
How to stay close to your customer. 8:45
Three key elements of sales, are optimism, self-regard, and empathy.
How to get out of the valleys. 14:13
The importance of journaling and emotional intelligence.
The importance of empathy and intelligence competency. 16:32
Empathy is the number one competency in sales.
The ability to be vulnerable. 26:14
Emotional self awareness. 29:03
How do you define an elite seller in sales? 34:11
The three buckets of salespeople, the engineer, the designer and the architect.
Podcast Summary:
Seek first to understand your audience. 0:00
Why is seek first to understand so important? 3:04
Emotional intelligence and seeking first to understand.
Don’t go down the rabbit hole on one item. 8:24
Solving specific problems for the customer.
What else do you need to do to be successful? 11:07
Keep repeating the list of items to get access to information.
Seek first to understand before you advocate for your product. 15:44
Early in the process, understand success.
Building durable champions that will last. 22:31
The crucible, where things get hot and challenging.
Selling to a customer’s intent. 25:50
Why hope is not a strategy.
How do you measure success? 29:48
Roses, Buds, Thorns
Lead with your heart and your heart. 35:21
Why 30 minutes is the right amount of time for a meeting.
Focusing on the roses and thorns. 38:21
Being 100% focused on their success creates a human conversation.
How do you define an elite seller? 42:55
Tiger woods and tom brady.
Here's what we will cover today:
How to Navigate The Three Competitive Vectors:
Key Topics:
-Know your customer better than your competition
-Do deep research and get ahead of the competition
-How to get creative in your deals
Connect with Lynn: https://www.linkedin.com/in/lynncomp/
Show notes:
-How to build champions
-Top questions to ask CFOs
-Definition of Elite Seller
-How to find the right people and the right accounts
-ROI
Connect with Chris: https://www.linkedin.com/in/chrisorlob/
-Creativity in your deals
-Building Champions
-The importance of capturing your buyer's attention span
-What Makes an Elite Seller
-How to think outside the box
-No Champ, No Deal
-How to build an executive summary for your champion
-Multi-threading
-How to identify your ideal champion
-How to navigate the current macro
-Importance of understanding customer
-How to have a great mindset during this time
The Power of Being an Introvert in Sales (Brandon Fluharty @Founder of BrandonFluharty.com)
-Importance of Positivity & Optimism in Life & Sales
-What is Elite Selling
-The Good, The Great, and The Wonderful
Enemy of Great..is Good
Less than 4% of sellers scrimmage
Most salespeople aren't good
What defines an elite seller
"Hire the Person, Teach the Topic"
Simplify Your Life with Systems & Processes
The Life Operating SystemÂ
Q1, Step 1: Profiling the TerritoryÂ
Know your Numbers!
Read as Much as You Can!
The Best Leaders Lead with Integrity
Elite Sellers Take Immediate ActionÂ
Live from San Francisco, Griff and Frankie sit down in person to recap their key takeaways from their SKO.
Experience --> Diversification
Build Experience & Confidence Before Taking on the Next Challenge
Build Your Side Business - The BlueprintÂ
All Sellers Should Have Their Own StyleÂ
Closed/lost deals take 2x as long as closed won
Be selective of who you let into your pipeline
Sell on pain, not annoyanceÂ
No Pain, No Deal
"NO" is a good thing
Clean up your pipeline
Show Notes:
Finding & Hiring "A Players"Â
ICCE: Intelligence, Character, Coachability, Experience,Â
Elite Sellers Dedicate Time for Self-ReflectionÂ
Elite Sellers Align to Business 1) Value & 2) PainÂ
Building Relationships Creates Opportunities
Meet Your Customers & Prospects Where They Are
"People Buy From People"
"ASK"
Grit Over Experience
Building Relationships Creates Opportunities
Meet Your Customers & Prospects Where They AreÂ
"People Buy From People"Â
"ASK"
Grit Over ExperienceÂ
Key Topics:
Grit vs Grind (importance of setting long-term goals)Â
How to Develop GritÂ
Key to Elite SellingÂ
Follow the North Star
The joy is in the journey
Podcast Highlights:
-"Intentional Excellence"Â
-Sellers Need to be Force Multipliers
-Sellers Need a Point of ViewÂ
-Focus on the Journey, not the ResultsÂ
-If you're not at the table, you're on the table
-Connect with your community
Podcast Highlights:
-"Intentional Excellence"Â
-Sellers Need to be Force Multipliers
-Sellers Need a Point of ViewÂ
-Focus on the Journey, not the ResultsÂ
-If you're not at the table, you're on the table
-Connect with your community
How consistent physical fitness has the ability to boost your career in sales
Leveraging Data: Elite Selling & Athletic Training
10,000 Steps in your fitness and career
Commitment: Sales & Health
Preparation & Planning
Key Themes:
The beauty of Emotional IntelligenceÂ
How to Improve EQ Naturally
Self Awareness
Social Awareness - how to build trust and credibility non verbally
Self-Perception Test
Key Topics:
Traditional Selling vs "Strategic Selling"Â
The Secret: Elite Sellers go straight to the Top of the Mountain
Elite Sellers are NOT mountain climbers
Top Takeaways
-Time Kills All Deals
-Find Business-Level Pain --> Accelerate Your Deal
-Elite Reps Quantify Business Pain
Key Topics Include:
-Mountains and Boulders -- Setting Goals
-Leading vs. lagging indicators
-Long term bullish
-Make your Goals Simple
Key Topics Include:
-Elite sellers consistently invest in their own skill development
-Elite sellers are always hungry for feedback
-Elite sellers are always searching for new points of view to improve their hypothesis
Key Takeaways:
"Winners Win" MindsetÂ
Elite Reps Learn from FailureÂ
Work EthicÂ
Elite Reps are Persistent, Especially in Today's Selling Environment
Leverage your Network
Key Topics we review with Ravi:
1) The power of storytelling in salesÂ
2) How to develop your storytelling skillsÂ
3) How to build a story - the ACORN FrameworkÂ
4) 4 key elements of any powerful storyÂ
Key topics include:
-Value Pyramids - Structure your accounts / goals
-Command of Plan & Calendar - Learn to Adapt
-Top recommended books
Top Takeaways:
-Executive Presence
-Take Control of Your Career
-Importance of Industry Knowledge & Experience
-Importance of Creativity
Top 3 Takeaways:
-Personalization vs Relevancy
-Build on Value
-Executive Engagement and Owning your Deal