Welcome to the Ride... Along! In the trades, a ride along is a time where apprentices shadow master tradesmen on the job. Here... we're riding along with Home Inspectors around the country as we spotlight the people, places, and perils that make up the fascinating world of real estate. Be sure to follow us @theridealongshow on all social platforms! And watch the full Ride Along series on YouTube at http://www.youtube.com/@theridealongshow!
Re-inspections are tearing your schedule apart—and you're paying the price. Discover how industry insiders are redefining checklists, pricing strategies, and client management to finally regain control.
Ever wonder why reinspections often turn into frustrating time sinks that eat away your profits and burn out your team? In this episode, home inspection veterans Brad Lowery, Matt Brading, and Brad Zirlott unmask the hidden pitfalls of re-inspect practices — from the chaos of too many slated repairs to the tricky line between quality and client expectations.
Brad Zirlott shares his no-nonsense approach to charging for reinspects, managing builder and buyer frustrations, and setting firm boundaries to protect your time and sanity.
Meanwhile, Matt Brading reveals how team delegation and strategic pricing can help you stay profitable without sacrificing client satisfaction, highlighting the importance of clear communication and expectations.
Key topics:
The frustrations with re-inspections, especially after repairs, and how homeowners and builders approach repairs differently.
Strategies for pricing reinspections, including flat fees, per item charges, and managing expectations.
The importance of clear communication about what reinspections verify—functionality versus craftsmanship.
The challenge of multiple re-inspections on new construction and the importance of setting boundaries.
Balancing help and client service with the business realities of time and profitability.
The potential to delegate reinspections to team members and how company structure influences workflow.
The industry's need for standardized verbiage and contracts to manage reinspection expectations.
The impact of industry experience on reinspection practices and pricing.
How good documentation, reference photos, and establishing boundaries can streamline reinspections.
The broader industry conversation about pricing, experience levels, and managing client relationships.
Chapters:
00:00 - The common frustrations with home reinspections
02:16 - How to handle re-inspections for builders and resale homes
03:15 - The complexities of re-inspecting repair work
04:13 - Pricing strategies for re-inspections and setting expectations
05:39 - The challenges of multiple reinspections on new construction
06:16 - Industry variations in reinspection procedures and documentation tips
08:08 - Managing reinspection costs and profitability
08:52 - How to approach re-inspections with inspection teams
10:24 - The importance of clear communication and setting boundaries
12:24 - Verbiage and contractual language to mitigate client expectations
13:33 - The risks of multiple return trips and how to balance workload
15:45 - Managing the workload and time management tips
18:23 - The importance of experience in evaluating workmanship
20:23 - Industry standards versus client expectations
26:13 - Setting a fair reinspection fee and avoiding abuse
32:44 - Delegating reinspections to team members vs. doing it personally
35:27 - How to motivate inspectors and maintain morale
42:23 - Technical tips for documenting issues like roof damage and electrical repairs
44:35 - The role of intuition, context, and visual documentation
48:23 - Industry insights on balancing thoroughness with client relationships
54:35 - The importance of positive communication and showcasing good workmanship
58:24 - Final thoughts on industry conversations and encouraging industry-wide standards
About the hosts and guest:
Brad Lowery is a seasoned home inspector, known for his no-nonsense approach to industry challenges.
Matt Brading is an expert in team management and strategic pricing in the home inspection industry.
Brad Zirlott is a veteran inspector with decades of experience, specializing in client communication and quality assurance.
The links:
Register for Inspection Fuel this Sept 28-30 in Louisville, KY: http://www.inspectionfuel.com.register
Leave us a voicemail here: https://www.theridealong.show
Sign up for our newsletter here: https://pages.theridealong.show/newsletter
#homeinspection #homeinspector #homeinspectors #buildingconstruction #residentialconstruction #homebuyers #realtors #realestate #propertyinspection
SIGN UP ASAP FOR THE INSPECTION SUPPORT NETWORK FIRST-YEAR MASTERCLASS:
https://riverside.com/webinar/registration/eyJldmVudElkIjoiNmEyNmYwMDM3ZWUzM2RjNmE3MzRjYjliIiwic2x1ZyI6Imlzbi13ZWJpbmFyIn0=
What would an experienced home inspector do differently if they had to start over today?
In this episode of The Ride Along: A Home Inspection Podcast, hosts Brad Lowery and Matt Brading sit down with Abby Bullock of Merit Property Inspections in Tampa, Florida, to answer one of the biggest questions every new home inspector should ask: "If I was starting over as a new home inspector knowing what I know today, what are the five things I'd do differently?"
Whether you're just starting your home inspection business, attending inspection school, or looking to grow your inspection company faster, this episode is packed with practical advice to help you avoid costly mistakes and build a successful career.
Abby shares hard-earned lessons from her recent launch, including how to market your inspection business, how to grow an audience with social media quickly, attract your first clients, invest in the right tools, and develop the mindset needed to thrive in today's home inspection industry.
Chapters:
00:00 Intro and setup
00:20 "If you started over today…"
01:40 Announcement: Inspection Support Network masterclass
02:39 Welcome Abby Bullock and her background
03:25 Abby's inspection journey and social media growth
05:03 Why Abby's content feels authentic
07:55 Lessons from being a newer inspector
09:55 Social media as a support system
12:18 Going out on your own and the liability of ownership
14:32 How long it takes business momentum to build
15:45 When Abby knew she was ready to go independent
17:24 What surprised Abby about business ownership
19:48 Advice for risk-averse inspectors
22:00 Why inspection may not be a great side hustle
24:42 Biggest challenge in Abby's first months full-time
26:25 What she would change about building the business
27:20 How Abby got clients before social media
31:11 Answering phones while in the field
33:49 Knowing when to stop doing everything yourself
37:17 Purpose, identity, and why business ownership fits Abby
40:25 Building relationships with real estate agents
46:57 Creating content while working inspections
48:46 Paid boosting and marketing strategy
53:27 Financial discipline and learning to manage risk
56:31 Final advice for new inspectors
57:31 Wrap-up and closing chaos
The links: Register for Inspection Fuel this Sept 28-30 in Louisville, KY: http://www.inspectionfuel.com.register
Leave us a voicemail here: https://www.theridealong.show
Sign up for our newsletter here: https://pages.theridealong.show/newsletter
#howtogrowabusiness #entrepreneurlife #homeinspection #newbusinessideas
What causes mold in brand-new homes before anyone even moves in? In this episode of The Ride Along: A Home Inspection Show, hosts Brad Lowery and Matt Brading sit down with Jordan Mason to break down one of the hottest topics in the inspection industry: lumberyard mold, microbial growth in new construction, and what inspectors need to know before calling it out.
From attic sheathing stains to full-scale mold remediation, this conversation dives deep into the real-world challenges home inspectors face when evaluating moisture intrusion, ventilation problems, and indoor air quality concerns. Jordan shares practical insight into mold testing, soda blasting, chemical remediation methods, building science principles, and how poor moisture management can impact both health and property value.
Whether you're a home inspector, mold assessor, remediation contractor, realtor, builder, or homeowner, this episode delivers actionable insight you can apply in the field immediately.
Topics covered in this episode:
✔️ Lumberyard mold vs active microbial growth
✔️ Mold in new construction homes
✔️ Moisture intrusion and humidity control
✔️ Mold remediation methods explained
✔️ Soda blasting vs chemical treatment
✔️ Ventilation and attic airflow issues
✔️ Building science for home inspectors
✔️ Indoor air quality and health concerns
✔️ Mold testing and inspection best practices
✔️ Protecting property value during real estate transactions
If you're serious about becoming a better inspector and staying ahead of industry trends, subscribe to The Ride Along: A Home Inspection Show and turn on notifications so you never miss an episode.
👍 Like the video
💬 Drop your thoughts/questions in the comments
📲 Share this with another inspector or contractor
Chapters
00:00 Introduction to Healthy Homes and Mold Awareness
10:20 Understanding Lumberyard Mold and Its Implications
28:31 The Risks of Dormant Mold and Air Quality Management
30:33 Building Community in Home Inspections
31:58 Addressing Mold Concerns in Home Inspections
34:40 Inspector and Builder Responsibilities
38:21 Understanding Mold Remediation Techniques
42:09 Innovative Solutions for Mold Issues
49:27 The Importance of Context in Mold Testing
55:13 Preparing for Future Storms and Mold Risks
The links:
Register for Inspection Fuel this Sept 28-30 in Louisville, KY: http://www.inspectionfuel.com.register
Sign up for the newsletter here: https://pages.theridealong.show/newsletter
Leave us a VOICEMAIL here: https://www.theridealong.show
Should home buyers attend the home inspection—or does it create more problems than it solves? In this episode of The Ride Along Home Inspection Podcast, Brad Lowery and Matt Brading sit down with top-producing inspector Ken Humphreys of BPG Inspections to debate one of the most talked-about topics in the industry. 👉 Watch the full episode to hear how top inspectors approach client presence, reporting, and running a successful inspection business.
Ken shares real-world insights from years of high-level experience, while the conversation dives into home inspection best practices, Standard Operating Procedures (SOPs), and how inspectors adapt to different markets and client expectations. From the role of technology in inspections to balancing efficiency with quality, this episode breaks down what actually drives success in today's home inspection industry. You'll also hear different perspectives on inspection standards, client communication, and whether having buyers on-site improves or complicates the process.
Whether you're a home inspector refining your workflow or a homebuyer trying to understand what to expect, this discussion highlights how communication, consistency, and adaptability lead to better outcomes.
🔧 What You'll Learn
Should buyers attend a home inspection?
How top inspectors approach client communication
The role of SOPs in home inspection businesses
How inspection practices vary by market and region
How to balance efficiency, quality, and work-life balance
🎧 Listen to more expert conversations on The Ride Along Home Inspection Podcast for insights on home inspection, business growth, and industry best practices.
Chapters
00:00 Introduction to Home Inspection Excellence
01:46 Ken Humphries: A Veteran Home Inspector's Journey
05:30 The Importance of Client Presence During Inspections
09:20 Utilizing Technology: The Role of Infrared Cameras
13:05 Balancing Client Interaction and Inspection Efficiency
16:35 Streamlining the Inspection Process
20:22 The Debate on Inspection Standards and Practices
23:57 Finding Work-Life Balance in Home Inspection
28:38 Evolving Roles in Home Inspection
29:49 Market Trends and Pre-Offer Evaluations
31:26 Personal Connections in Inspections
32:09 Inspection Techniques and Time Management
36:56 Safety vs. Comfort in Home Inspections
40:07 SOPs and Regional Variances in Inspections
52:19 The Importance of Functionality in Inspections
53:02 The Importance of Customer Education
56:07 Balancing Time and Client Interaction
59:00 The Role of Reports in Client Understanding
01:02:00 Work-Life Balance in Home Inspections
01:04:55 Different Approaches to Inspections
01:07:40 The Value of Client Presence
01:10:25 Continuous Learning and Adaptation
01:13:20 Finding Common Ground in Inspection Practices
The links:
Register for Inspection Fuel this Sept 28-30 in Louisville, KY: http://www.inspectionfuel.com.register
Leave us a voicemail here: https://www.theridealong.show
Sign up for our newsletter here: https://pages.theridealong.show/newsletter
Can you run a successful home inspection business and build trust with home buyers in a state without licensing or regulation? In this episode of The Ride Along Home Inspection Podcast, we break down what it really takes to operate with excellence in unregulated home inspection markets. And our guest is a man who needs little introduction!
Brent Fletcher joins the show this week to discuss how home inspectors can build trust, maintain high standards, and deliver consistent value—even in states where there are no licensing requirements. From setting your own standards of practice to developing strong client communication and professional systems, this episode explores how inspectors can rise above the lack of regulation and differentiate themselves in competitive markets.
We also cover how homebuyers and real estate agents evaluate inspectors in unlicensed states, and what separates average inspectors from those who build long-term, reputable businesses.
Whether you're a home inspector working in an unregulated state or considering entering the industry, this episode provides practical insight into running a home inspection business with professionalism, integrity, and consistency—regardless of licensing requirements.
Key topics:
Differences between regulated and unregulated home inspection markets
How Colorado inspectors operate without licensing requirements
The importance of certification and standards (e.g., InterNACHI's SOP)
Client confidence and reputation-building in unregulated states
The role of social media in establishing inspector credibility
Common pitfalls and mistakes in first inspections
Building inspector accountability and professional reputation
Practical tips for new inspectors to gain confidence and experience
The impact of licensing on pricing and market competition
Future trends and developments in home inspection regulation
Chapters:
00:00 - Introduction and Brent Fletcher's inspection background in unregulated Colorado
02:17 - Building essentials: vapor barriers and passive house construction
04:23 - Colorado's construction landscape: basements, slab on grade, and regional differences
05:56 - Developing educational content with a dedicated office space
06:42 - The value of a professional studio environment for content creation
08:00 - How unregulated states like Colorado handle inspection standards and oversight
09:14 - The implications of no licensing requirements and inspector accountability
11:12 - The importance of online reviews and certification checks for clients
13:46 - The potential for unlicensed inspectors to operate without standards
15:10 - Differences in pricing and competition in unregulated vs regulated markets
16:43 - How clients in Colorado recognize inspector credibility without formal licensing
17:48 - The role social media plays in building trust and professional reputation
19:38 - Establishing inspection standards and ongoing training programs
22:09 - The impact of licensing on liability, liability insurance, and market quality
24:23 - The influence of regulation on inspection quality and accountability
27:09 - Costs associated with licensing and the potential market effects
30:39 - Protecting home buyers through education and due diligence in unregulated states
33:24 - The significance of personality and professionalism in social media marketing
34:45 - The ongoing discussion around regulation and professional standards in home inspection
35:44 - Insights into training new inspectors and establishing credible mentorship programs
39:55 - The importance of experience, humility, and continuous learning in early inspections
42:42 - Common issues encountered in inspections: appliances, water lines, and fireplaces
45:07 - Mistakes made during first inspections and lessons learned
50:00 - Managing busy schedules and personal growth as a home inspector
51:01 - Brent Fletcher's online presence and industry influence
The links:
Sign up for Inspection Fuel V this Sept. 28-30 in Louisville, KY! https://www.inspectionfuel.com/register
Follow Inspector Fletch on social media @inspector_fletch!
What makes great home inspection software more than just technology? The people behind it.
In this special edition episode, we take a closer look at Porch Group's Customer Success team and how they help home inspectors get the most value from Porch inspection software and services like Palmtech, ISN, Home Inspector Pro, and other tools like ACC and Guardian Inspection Payments used by professional inspectors across the industry.
Unlike many tech platforms, Porch provides live support from real people, giving inspectors direct access to experts who understand both the software and the home inspection business. The Customer Success team helps inspectors troubleshoot issues, share best practices, and ensure they're using their tools as efficiently as possible.
Porch Customer Success also provides shared company resources and account reviews, helping inspectors optimize their workflows, improve report delivery, and get the most out of the software they rely on to run their inspection businesses.
If you're a home inspector using Porch software—or considering it—this episode explains how dedicated customer success support can improve your efficiency, reduce frustration, and help you grow your inspection business.
Topics Covered:
Live customer support for home inspectors
Porch Group inspection software services
Palmtech and ISN support resources
How customer success teams help inspectors optimize their tools
Software training and account reviews for home inspection businesses
Is there a right and wrong way to perform a home inspection? In this episode, we dive deep into one of the most debated topics in the home inspection industry — whether there are absolute truths when it comes to inspection standards, reporting methods, and professional judgment. And there's nobody better than Joey McPeek of Peek Home Inspections to speak on the topic. Well known and well respected in the Boise real estate market, Joey's build a reputation for shooting straight... and also pushing back on conventional home inspection norms.
We discuss:
✔ Are there objective "right" and "wrong" ways to inspect a home?
✔ How much interpretation is involved in a home inspection report?
✔ Standards of Practice vs. personal inspection style
✔ Risk management and liability considerations
✔ Should the home buyer be present during the inspection?
✔ Pros and cons of buyer attendance at inspections
From buyer presence at inspections to gray areas in defect evaluation, this episode explores how inspectors balance professionalism, liability, ethics, and client education.
Whether you're a new home inspector, a seasoned professional, considering entering the inspection industry, or a homebuyer wondering what to expect during an inspection... this conversation breaks down the realities behind "right vs wrong" in the field, challenges assumptions, and explores how to balance ethics, standards, communication, and client expectations.
If you're serious about improving your inspection process, client communication, and professional standards, this conversation is for you.
🎧 Listen to the full episode of The Ride Along Home Inspection Podcast for expert insight into inspection standards, client communication, and industry best practices.
Chapters:
00:00 - Introduction: Is it right or wrong? The foundation of inspection integrity
02:01 - The story behind Peak Home Inspections and the significance of the name
04:37 - Personal insights on the importance of thoroughness and client education
08:45 - Embracing modern tools for faster, more comprehensive inspections
12:14 - Building trust: Joey's experience with social media and client engagement
15:38 - The mindset of doing things the right way and passing that to your team
18:16 - Lessons from construction: Why inspectors need to be assertive and precise
22:43 - Protecting clients through honest reporting and legal safeguards
27:00 - How Joey manages relationships with builders, agents, and clients
30:00 - The bold decision to restrict access during inspections and its rationale
33:25 - Commanding the room and managing buyer confidence
36:36 - Training inspectors with accountability and high standards
40:17 - The importance of rapid response and clear documentation
44:20 - Adapting to unregulated markets and developing effective SOPs
50:00 - Handling client interactions for efficiency without sacrificing quality
55:40 - Analogies for inspection processes: Surgeons, mechanics, and timelines
60:00 - Streamlining reports with multimedia: videos, pictures, and educational content
65:45 - Joey's unique approach to rich, built-in review content
70:45 - What one change would improve the industry? Joey's bold insights
75:45 - The value of personal integrity and avoiding unnecessary fluff
78:11 - Connecting with Joey on social media: Instagram, TikTok, YouTube
The Links:
Follow Joey on all platforms: @peekinspections
Leave us a VOICEMAIL here: https://www.theridealong.show
Subscribe to the newsletter here:https://pages.theridealong.show/newsletter
Key Points:
Joey's approach to maintaining a black-and-white perspective in inspections—right vs. wrong.
The impact of social media and modern technology on inspection workflows and client education.
How to command the inspection process confidently and effectively.
Strategies for protecting yourself legally while providing unmatched service.
The advantages of video and detailed documentation in reports for resale and legal protection.
Building a reputation through honesty, professionalism, and client-focused communication.
Overcoming challenges with unregulated states and developing your SOP.
Balancing inspection thoroughness with time management and client expectations.
Joey's perspective on the importance of setting standards in a competitive industry.
Artificial intelligence is changing how home inspections work — and how home inspectors deliver value. In this episode of The Ride Along Home Inspection Podcast, Brad Lowery and Matt Brading discuss how AI, instant access to information, and evolving buyer expectations are reshaping the home inspection industry. And there's nobody better to discuss that with than Karl Stump and Beau Brown of CodePro!
Today's homebuyers arrive at inspections armed with research, thermal cameras, and AI tools, making it more important than ever for inspectors to provide deeper expertise, faster insights, and real-world guidance that goes beyond basic reporting. The conversation explores how inspectors can stay competitive, build trust, and adapt to a rapidly changing technology landscape.
Enter CodePro, a new app designed to help inspectors quickly understand building codes, avoid common construction mistakes, and explain complex regulations to clients with confidence. From AI adoption to building code awareness and future regulations, this discussion breaks down how inspectors can use technology to work smarter and deliver more value. Whether you're a home inspector, homebuyer, builder, or real estate professional, this episode explains how AI and modern tools are shaping the future of home inspections.
Chapters:
00:02 - The critical shift: from being the home expert to offering more value with AI
00:47 - The evolution of home inspections amidst a wealth of buyer information
01:35 - The role of building codes and the introduction of CodePro
02:14 - What is CodePro and how it demystifies building codes
03:57 - Using CodePro to answer specific code questions across jurisdictions
04:52 - The importance of building standards over just quoting codes
05:25 - The national vs. local regulation landscape for home inspectors
06:32 - How CodePro aids in problem-solving and inspection decision-making
07:24 - The significance of code knowledge for exam success and daily inspections
08:49 - The advantage of code summaries in condensed, accessible formats
10:34 - How CodePro differs from generic search tools like Google or ChatGPT
11:14 - Real-world stories: AI's rapid assistance in complex code and legal scenarios
13:14 - Addressing AI hallucinations and training specific to building codes
14:17 - The ongoing process of updating CodePro with regulation changes
15:45 - Navigating jurisdictional differences and amendments efficiently
16:13 - The role of CodePro in creating accurate, professional narratives 1
17:09 - The importance of understanding and interpreting codes for reports and legal use
22:07 - Managing remote inspections and team confidence using AI tools
22:45 - The necessity of adopting AI for competitive advantage in inspection firms
24:50 - Risks of homeowners and DIYers using AI to self-inspect
25:27 - The rapid evolution of AI-generated images and videos
26:24 - Why quick, accessible, and reliable code info improves inspection quality
33:16 - How industry events like IBS foster product knowledge and networking
47:26 - Upcoming opportunities at the International Builder Show
50:01 - Special giveaways, event info, and exciting new tools like solar inspections
52:29 - The importance of continual learning to stay relevant and authoritative
55:25 - The rollout of new AI tools for specific inspection types, like solar
56:14 - Final thoughts: Embrace technology, keep learning, and stay ahead in the industry
The Links: To learn more about CodePro go to: https://codeproapp.com and be sure to use our affiliate code "THERIDEALONG"!
To subscribe to our newsletter, go to: https://pages.theridealong.show/newsletter
To leave us a voicemail, go to: https://www.theridealong.show
Key Topics:
The impact of abundant homebuyer information and AI on inspection work
How CodePro simplifies understanding and accessing building codes
The importance of real-time, accurate code references for inspections and legal proceedings - Strategies for integrating AI tools into daily workflows to increase efficiency and confidence
The role of building codes as standards that protect safety and quality
Using AI to generate inspection narratives and streamline report writing
Remote management of inspection teams through AI and digital systems
Upcoming industry events like IBS and opportunities for networking and product updates
How AI advances challenge traditional notions of expertise and encourage continuous learning
Home inspection is one of the most popular second careers and side businesses for first responders, and for good reason. In this episode of The Ride Along Home Inspection Podcast, we talk with a working firefighter and home inspector about why firefighters, EMTs, and other first responders often excel as home inspectors.
We break down how skills from emergency response—risk assessment, situational awareness, building knowledge, and communication under pressure—translate directly into better home inspections. We also discuss how inspection experience can make first responders safer and more effective in their primary careers.
Whether you're a firefighter, EMT, or police officer exploring home inspection as a second career, or a homebuyer curious why inspectors with first-responder backgrounds bring extra value, this episode explains the crossover skills, challenges, and real-world benefits from both sides of the job.
Chapters:
00:00 Home Inspection Basics: What Inspectors Look for and Why It Matters 05:33 Firefighters as Home Inspectors: Why First Responders Excel in Inspections 11:13 Home Inspection Safety: Identifying Fire, Electrical, and Life-Safety Risks 16:45 How Home Inspectors Explain Safety Hazards to Homebuyers 22:25 Real Fire Hazards Found During Home Inspections (Real-World Examples) 27:50 Home Inspection Takeaways for Buyers, Inspectors, and First Responders
The Links: Subscribe to our newsletter here: https://pages.theridealong.show/newsletter
Leave us a VOICEMAIL here: http://theridealong.show
Key Points:
Why home inspection works as a second career
Skills firefighters bring to inspections
Inspection training vs fire training
Advice for first responders getting started
How Ryan Miller integrates his firefighting experience into home inspections
Effective communication is key in delivering inspection findings
Home inspectors should educate clients about real hazards
Fire safety knowledge enhances home inspection practices
Understanding structural integrity is crucial for both firefighters and inspectors
Home inspections can reveal hidden dangers in properties
The importance of addressing common fire hazards like dryer vents
Inspectors should balance honesty with sensitivity to clients' concerns.
Real estate agents and buyers must understand the implications of inspection reports
The role of the home inspector is to inform, not to kill deals.
Chapters:
00:00:00 Introduction to Healthy Homes
00:03:00 Cristina's Personal Journey
00:09:00 Building Science and Healthy Living
00:15:00 Managing Water and Vapor
00:21:00 The Role of Education in Home Health
00:27:00 Passive House Principles
00:33:00 Proactive Home Maintenance
00:39:00 Understanding Building Materials
00:45:00 Home Inspections and Air Quality
Home inspectors have a reputation for being a lot of things: advocates for home buyers, educators, communicators... deal killers. But health experts isn't necessarily the first thing that comes to mind when a home buyer goes to book a home inspection prior to buying a home. However, what if they could be?
Home inspectors see more homes inside and out than almost any profession in the real estate industry second only to realtors. What if we were trained to not only identify structural and major system issues, but also potential environmental health issues?
As building science begins to dominate discussions around real estate and residential construction, the way we think about health intersects directly as we continue to learn to view a home as one major system. Air leaks, poor or improper ventilation, and moisture intrusion can all factor into mold growth. Proper site location can affect a home owner's health long before the home even exists. Illness is often the final symptom of factors that have existed long before the human body even knows there's an issue.
We already test for radon... so what if we learned to look out for common sense issues that could allow us to not just advocate for home buyers... but also for their long-term health? Cristina Greenfield, of Conscious Healthy Home, has some ideas as to how we can do just that.
Learn more about Cristina at: https://www.conscioushealthyhome.com
Subscribe to our Newsletter at: https://pages.theridealong.show/newsletter
Leave us a VOICEMAIL and tell us what you'd like to hear more about this year at: https://www.theridealong.show
It's almost 2026! And as we look back on the year, we've got much to be grateful for. Both here on the show, and in the field. But we see a lot of issues throughout the year as home inspectors... and as such, there's also a few things we'd be grateful to never see again. So, who better to help us wrap up the year than one of the OG TIkTok Inspectors: Brad Zirlott, aka @duesouthbrad ! We've wanted to get him on the show for a while, and together we talk about the impact of social media on our businesses, the importance of maintaining relationships with realtors, and the challenges of balancing work and personal life. But as always, we want to hear from you too! What were some of your highs and lows in 2025? Sound off in the comments, and we'll see y'all next year!
The TLDR:
Introduction and Year-End Reflections
The Role of Social Media in Home Inspections
Building and Maintaining Realtor Relationships
Balancing Work and Personal Life
Gratitude and Lessons Learned
Humor and Authenticity in Business
Learning and Adapting in the Industry
The Importance of Networking and Mentorship
The Links:
Check out our sponsor: http://Getsync.pro
Subscribe to our Newsletter: https://pages.theridealong.show/newsletter
Leave us a VOICEMAIL! http://theridealong.show
Follow @duesouthbrad on TikTok, IG, and here on YouTube!
Want to grow your home inspection business quickly in a new city? Charles Bellefontaine, a seasoned home inspector and founder of GetSync, has a few ideas on how it can be done. In one of the last episodes from Inspection Fuel, we sit down with Charles to talk about how inspectors can reach home buyers quickly and directly. We also get into the question of which forms of marketing are most effective: online ads or social media marketing... or both! We explore the importance of thorough inspections, the impact of marketing strategies, and the role of technology in streamlining business operations. The conversation also touches on personal experiences and lessons learned from overdoing it in growing a business and the effects it can have on our personal lives... lessons we've learned firsthand.
So, be sure to check out our FIRST EVER sponsor at GetSync.pro to learn more!
Chapters:
00:00:00 Introduction and Overview
00:03:00 Challenges in Home Inspections
00:09:00 Marketing and Business Growth
00:15:00 Technology and Innovation
00:21:00 Personal Experiences and Lessons Learned
00:27:00 Conclusion and Future Outlook
The TLDR:
Home inspections should be thorough and not rushed.
Marketing directly to consumers can significantly boost business.
Technology like GetSync can streamline operations and reduce overhead.
Building relationships with real estate agents is crucial for business growth.
Understanding client needs is key to providing valuable services.
Personal experiences can shape business strategies and decisions.
Effective communication with clients builds trust and credibility.
Adapting to market changes is essential for long-term success.
Balancing work and personal life is important for mental health.
Continuous learning and adaptation are vital in the inspection industry.
The Links:
Check out our sponsor: http://Getsync.pro
Subscribe to our Newsletter: https://pages.theridealong.show/newsletter
Leave us a VOICEMAIL! http://theridealong.show
Brianna Beans fell off a ladder on a home inspection... and it rocked her career. In fact, it inspired a complete overhaul of her business model and a pivot from home inspections... to rental property inspections. This opened up an entirely new stream of recurring revenue while allowing her to operate within her new safety limits. By focusing on building relationships with property managers and rental companies, she was able to build a snowballing schedule where she was inspecting the same properties on a regular basis every time a new lease was signed. She details the whole story here and more.
Key Moments:
00:00:00 - Introduction and Guest Introduction
00:02:00 - Brianna's Unique Inspection Approach
00:05:00 - Market Opportunity and Expansion
00:08:00 - Safety and Maintenance Focus
00:11:00 - Business Model and Property Management
00:14:00 - Challenges and Career Transition
00:17:00 - Franchising and Future Plans
00:20:00 - Branding and Recognition
00:23:00 - Conference Insights and Networking
00:26:00 - Conclusion and Future Outlook
The TLDR:
The Links:
Follow Inspector Beans on TikTok: @inspectorbeans
Sign up for our Newsletter here: https://pages.theridealong.show/newsletter
And you can even leave us a VOICEMAIL to suggest ideas for future episodes here: https://www.theridealong.show
We've got another episode of The Ride Along this week featuring social media management experts Saiya Patel and Lindsay Freeman... the founders of Social Saiya! Most business owners are too busy to keep up with the latest trends and algorithm changes that can keep your company's social channels relevant and visible... and that's why proper, knowledgable social media management matters so much! Saiya Patel launched her company to help take her father's multiple booming businesses to even greater levels after seeing that social media marketing was the one area where they were truly lacking. And she did that while still in college! Today, she's sharing the story behind her company's launch and how her company can help YOUR company continue to grow.
Learn more at: https://socialsaiya.com
Sign up for our newsletter here: https://pages.theridealong.show/newsletter
And you can even leave us a VOICEMAIL to suggest ideas for future episodes here: https://www.theridealong.show
In part two of our ISN product feature from Inspection Fuel 2025, we hang out with Lindsay Grimm... the Head of Product for ISN. As one of the key product vendors at Inspection Fuel, it was awesome to hear not just what's happening on the software side, but also on the product feature side of ISN. Including things like an AI Voice Assistant and improved online scheduling.
The TLDR:
ISN has made the FlexFund fee more transparent, leading to increased adoption among inspection companies.
big update and improvements to Zapier Integration, allowing for more customizable and efficient operations for users.
Digilatics Integration: Lindsay explains the one-way sync with Digital Addicts, streamlining operations and enhancing marketing insights.
AI Voice Assistant Development: The team is working on an AI voice assistant to handle client calls after hours, ensuring no call is lost.
Order Form Overhaul: ISN is redesigning its order form to modernize the user experience and improve backend stability.
Premium Time Slots Feature: A new feature allowing inspectors to charge more for high-demand time slots, offering greater control over scheduling.
Commitment to User-Centric Innovation: Lindsay emphasizes ISN's focus on developing features that respond to user needs and enhance the inspection process.
The Links:
Subscribe to our newsletter here: https://pages.theridealong.show/newsletter
And leave us a voicemail here: https://www.theridealong.show
Find out more about ISN at: https://www.inspectionsupport.com
Inspection Fuel 2025 was FIRE! Pun intended. And we have SO much content to share with y'all starting with this episode! We kick off the show reflecting on some Fuel highlights during our time in New Orleans, including networking opportunities we had, engaging presentations we saw, and memorable moments. We also get into the evolution of the show, the concept behind 'The Ride Along,' and the importance of vendor insights in the inspection industry.
In fact, the next couple of episodes highlight one of the key vendors at Fuel, ISN. As two inspectors who use ISN daily, we were stoked to hear about all the improvements made to the Report Writer, the app, and even some of the neat time-saving AI features they're launching.
Be sure to comment about you favorite Inspection Fuel highlights!
The TLDR:
Networking is a key highlight of events.
Mardi Gras World exceeded expectations.
The live show format was a unique experience.
Audience participation added to the event's success.
The show's name change reflects its purpose.
Riding along with inspectors is a valuable learning experience.
Vendors play a crucial role in the industry.
Feedback from the audience helps shape the show.
The venue's layout fostered community interaction.
Future episodes will feature insights from various vendors.
The links: Subscribe to our newsletter here: https://pages.theridealong.show/newsletter
And leave us a voicemail here: https://www.theridealong.show
Find out more about ISN at: https://www.inspectionsupport.com
Inspection Fuel 2025 was FIRE... pun intended. And if you were there, we hope you were able to attend the first ever live recording of The Ride Along podcast! But in case you weren't, don't worry. We've got you covered because you can see the entire thing right here. We get into everything from Building Science and the importance of deepening our understanding of homes can be made more durably and efficiently... and we also get into the best ways to present our knowledge as inspectors via social media. Travis Jones and @Inspector_Fletch are two guests you DO NOT want to miss. So, watch the whole thing, and be sure to like and share.
Also: Subscribe to our newsletter here: https://pages.theridealong.show/newsletter
And leave us a voicemail here: https://www.theridealong.show
Franchises... do they work? Are they better than starting independently? Are they worth the cost? We get into all of that and MORE with Nate Boucher of Mike Holmes Inspections! If you've followed the HGTV/DIY space for the past 20 years, the name Mike Holmes should be familiar to you. Pivoting off of his on-screen success, he launched his home inspection franchise in Canada where inspectors like Nate have been thriving.
And Mike Holmes Inspections is one of the largest groups using Home Inspector Pro!
There are an abundant amount of franchise options if you've ever considered it as a foot into the inspection space, so if you've been wondering how/if they work and whether they're worth it... then maybe Nate's story will help.
The Links:
Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register
Sign up for our newsletter here: https://pages.theridealong.show/newsletter
Leave us a voicemail here: https://www.theridealong.show
Learn more about Home Inspector Pro: https://homeinspectorpro.com
If you're a brand new home inspector and looking to break out in the industry, you're not alone! In fact, we get comments from new inspectors all the time asking for tips whether it's about the job on-site or about growing a business. So, if that's you, then you'll love our guest Ashleigh Flores from Horizon City, Texas. Because she's in her sixth month of doing just that! We get into the ins and outs of starting a career in home inspection, the importance of consistency, and the tools of the trade. Ashleigh shares her journey, offering insights and advice for new inspectors. And if she can do it... so can you!
ALSO... WE'VE GOT SOMETHING REALLY COOL HAPPENING THIS MONTH ON OUR INSTAGRAM! Go follow @theridealongshow on Instagram so you can be part of it :)
The Links:
Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register
Sign up for our newsletter here: https://pages.theridealong.show/newsletter
Leave us a voicemail here: https://www.theridealong.show
The conversation around PEX piping has generated a LOT of opinions on this channel. We thought the episode with Eric Aune would be the last on the topic, but inspector Jon Bolton reached out to us regarding material failures and class action lawsuits that are still ongoing surrounding the product. So, we figured we'd bring him on for a rebuttal of sorts. But we want to kick the conversation to YOU guys? As inspectors, have we reached the point of discovery where a PEX disclaimer is warranted? Or are we still sorting out and improving a product that has a strong future use case? Sound off in the comments!
Oh and if you're in the Dallas area tonight, go hear Matt speak at the regional BS and Beer event happening this evening! BS = Building Science 😉
The Links:
Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register
Subscribe to our newsletter at: https://pages.theridealong.show/newsletter
Y'all had some STRONG thoughts on our episode about PEX last year, so who better to straighten things out than Master Plumber Eric Aune of @mechanical-hub and @buildshow ?! If you haven't followed him yet, he's a plumbing and heating expert from Minnesota... and you absolutely should follow him! On top of hosting and contributing on both sites, he's also the host of the Make Trades Great Again podcast.
In a nutshell, if you have questions on plumbing, this guy has answers, and this week we discuss the evolution of plumbing technology, particularly focusing on PEX and its comparison to Polybutylene. Eric shares insights from his extensive experience in the industry, including the importance of adapting to new technologies and the challenges faced by professionals in the field. The conversation also touches on the significance of audience engagement through social media and podcasts, highlighting the need for continuous learning and adaptation in the plumbing industry.
The Links:
Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register
Sign up for our newsletter here: https://pages.theridealong.show/newsletter
Check out @mechanical-hub there.
Check out The Build Show Network here: https://buildshownetwork.com
The TLDR:
Growth... it's almost as weird as the word MOIST. But this time of year, it's a very real concern as we enter the warm, humid, wet summer. Especially in the dirty South, mold and organic growth is super prevalent this time of year. That's why we brought in expert Kristian Geiger of Avid Inspection Specialists to talk about it, as we dig into:
Other areas of mold inspection we discuss involve things like consumer protection, the methodology for large inspections, the importance of adhering to health standards, and the tools and techniques used in the field. We also touch on the competitive landscape of mold inspection and how it influences standards of practice. So GROW your knowledge with us as we discuss all things mold and organic growth.
The Links:
Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register
Sign up for our newsletter here: https://pages.theridealong.show/newsletter
The TLDR:
YOU SHOULD BE CHARGING A $1000 AVERAGE FEE FOR YOUR INSPECTIONS! At least that's what many leading inspectors and inspection company owners are saying. Ben Gromicko, COO of InterNACHI, is one of them. And while we fully support the idea... we want to know how it can be done and how feasible it is for the average inspector around the country.
And that's why we brought on Ben! Watch the whole thing, because we get into the importance of understanding the value of home inspections, the role of marketing and consumer perception, and the psychology behind pricing strategies. The conversation also touches on the significance of community engagement and generosity in building long-term client relationships.
We also get into how InterNACHI is growing their educational content to train inspectors on natural disasters, modern technologies, water management, and innovative building techniques.
The Links: Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register
Sign up for our newsletter here: https://pages.theridealong.show/newsletter
Learn more about InterNACHI here: https://www.nachi.org
The TLDR:
Give Inspector Randle a hand! In just a few months time, he's grown his business to 6 figures in revenue after striking out on his own. And he created a massive Inspector social media trend along the way! We're stoked to have him on the show to talk all about the transition from working for a company to starting an independent business, and the rapid growth he's experienced. We also explore the challenges and successes of building a brand online, maintaining professional relationships, and navigating the complexities of non-compete agreements. The discussion highlights the importance of authenticity and creativity in marketing, as well as the evolving landscape of the inspection industry. We also get into the differences between new construction and older home inspections, the challenges of scheduling and booking inspections, and personal preferences in the types of services they offer. So, if you're looking to make a move and get out on your own as an inspector (or if you're starting out and wondering if a franchise, joining a team, or going solo is right for you) then you'll want to watch!
Follow Inspector Randle on social media @Inspector_Randle
The TLDR:
The Links:
Sign up for Inspection Fuel happening this Sept. 8-10 in NOLA: https://inspection fuel.com/register
Sign up for our newsletter so you don't miss a single episode: https://pages.theridealong.show/newsletter
You'll have to forgive us for being a bit starstruck... but as home inspectors we're construction and building science nerds. And this week we go in studio with a freaking building science LEGEND... IN HIS OWN STUDIO! So, join us as we sit down with the one and only Matt Risinger in The Build Show Podcast Studio for a deep dive into the world of high-performance home building! 💪🏡 From smart moisture management to cutting-edge construction techniques, this conversation is packed with expert insights and real talk about what it really takes to build homes that are healthy, durable, and built to last. We tackle big topics like affordability, future-proofing, and why building science matters more than ever. Whether you're a home inspector, contractor, builder, architect, or just love geeking out on next-level construction, you won't want to miss this one!
Be sure to subscribe to Matt Risinger's channel at: http://www.youtube.com/ @buildshow or check out his website at: www.thebuildshow.com.
The TLDR:
The links:
Sign up for our newsletter so you don't miss a single episode: https://pages.theridealong.show/newsletter
Inspection Fuel '25 is happening this Sept. 8-10 in NOLA! Be sure to register at: https://www.inspectionfuel.com/register
Read more on the ISN blog at:
Read more on the Palmtech blog at:
Preston Kincaid is no stranger to controversy... or to speaking his mind. And in the last episode we talked a bit about his recent comments in favor of content creators "having a villain" in their videos in order to hook attention. So! We figured who better to elaborate on that view than the man himself? This is worth listening to the entire episode, as Inspector Preston shares his journey into becoming a controversial figure in the home inspection industry, emphasizing the importance of authenticity, storytelling, and audience engagement. We even get into the risks and rewards of creating content that pushes boundaries, the significance of building genuine connections with followers, and the balance between drama and education in social media content. And this isn't just a talk about the benefits of engaging content... we get into the cause and effect that contact can have on our businesses in real life, as well as how you're perceived within the real estate industry.
The TLDR:
The Links:
Sign up for our newsletter here and never miss an episode: https://pages.theridealong.show/newsletter
Be sure to register for Inspection Fuel here: https://www.inspectionfuel.com/register
It's a Super (Gold) Star showdown this week as we're joined by Trey Hill of Gold Star Inspections in Houston! Modern social media content strategies have changed over the years but they boil down to one thing... authenticity! And you won't find anyone who embodies that better than Trey. So, if you're a new inspector and don't know where to start when it comes to content marketing... YOU NEED TO WATCH THIS THE WHOLE WAY THROUGH! Especially if you've ever wondered what makes for GREAT content, and how the best in the industry fit video making into their workflow on site. Trey also shares his journey from traditional marketing to becoming a social media influencer in the home inspection space, highlighting the importance of making educational content entertaining.
This episode's Drink of the Day is also a lil different than previous ones, as we get into personal health and the importance of maintaining a work-life balance in a demanding profession. We also get into the controversial concept of having a 'villain' in home inspection video content, as well as the significance of community engagement when it comes to building an audience. Trey also shares his personal experiences with getting hacked and rebuilding his online presence.
SO! Like and subscribe, obviously share. And lastly... subscribe to the newsletter here:
https://pages.theridealong.show/newsletter The TLDR: * Trey Hill has been in the inspection business for over 10 years. * Social media has transformed how home inspectors market their services. * Creating engaging content requires balancing education and entertainment. * The inspection process should always come first before content creation. * Unique challenges exist for home inspectors in creating content on-site. * Networking with realtors is crucial for business growth. * Trey emphasizes the importance of a structured inspection workflow. * Content creation can be spontaneous but should remain relevant to inspections. * Home inspectors often face the challenge of staying focused during inspections with clients present. * Maintaining personal health is essential for long-term success in the inspection industry. Content creation can be awkward and challenging. * Taglines can significantly enhance brand recognition. * TikTok has become a powerful platform for viral content. * Engagement with followers is crucial for growth. * The villain concept in content can be effective but isn't for everyone. * Authenticity is key in content creation. * Social media platforms are constantly changing. * Rebuilding after setbacks requires community support. * Humor and relatability can make content more engaging. * It's important to be true to oneself in content creation.
The Links:
Sign up for Inspection Fuel at https://www.inspectionfuel.com/register
Subscribe to our newsletter at: https://pages.theridealong.show/newsletter
Get more from the ISN blog at: https://www.inspectionsupport.com/inspectors-on-social-media-trey-hill-interview/
Get more from the Palmtech blog at: https://www.palmtech.com/social-media-inspection-success-trey-hill/
COVID sucked. But the real estate market during that time did NOT! And it was during those years that Ryan Wall launched Hello Home Inspections and grew it into one of the most successful Inspection teams in the Tampa Bay Area.
So, in this episode, Ryan shares his experience of taking his company from a side gig and establishing it as a brand that resonates with clients and real estate agents alike. The conversation delves into the importance of relationships, effective marketing strategies, and the challenges faced in the home inspection industry. We also get into pricing strategies, the impact of raising prices, and maintaining a work-life balance in a demanding field. We also talk about ways inspection companies can differentiate themselves from their competitors by delving into the significance of environmental focus in inspections.
And really, the secret to building a successful inspection company isn't that mysterious... it's all about finding and implementing innovative solutions that can benefit inspectors and their clients by bringing them the greatest value possible. So, be sure to like and subscribe to the show and go follow Ryan at the links below!
The TLDR:
The Links:
Today's episode is sponsored by Inspection Fuel 2025, coming up Sept. 8-10 in New Orleans! Go register at: https://www.inspectionfuel.com/register
Check out the ISN blog at: https://www.inspectionsupport.com/building-agent-trust-home-inspections-ride-along-episode-48/
Check out the Palmtech blog at: https://www.palmtech.com/how-to-grow-home-inspection-business-ride-along/
There's two different people Home Inspectors often get mistaken for: appraisers...and adjusters. Jessie Hernandez is the second one: a public adjuster from The Lone Star State! So in this episode, we explore the differences between public adjusters and insurance adjusters, the role of public adjusters in advocating for policyholders, and the importance of understanding insurance policies. The conversation also touches on how homeowners find public adjusters and the evaluation process they follow during claims. And since we so often get confused for each other, we get into the intricate dynamics that exist in the cross-over between public adjusters and home inspectors. Jessie also shares his journey from aspiring home inspector to public adjuster. We've all got one thing in common, though... we love bourbon 🥃
The Links: SIGN UP FOR INSPECTION FUEL happening this Sept. 8-10 in New Orleans: https://www.inspectionfuel.com/register
Sign up for The Ride Along Newsletter: https://porch75244.ac-page.com/the-ride-along
THE TLDR:
Check out more on the ISN Blog: https://www.inspectionsupport.com/blog/
Check out the Palmtech Blog: https://www.palmtech.com/blog/
Adam Long is the new head of revenue at Porch... but he's got quite a history in the Inspection industry prior to this role! And he lives in Brad's old Inspection stomping grounds. After serving more than 10 years as the President of Home Team, Adam understands firsthand the importance of customer success and support for home inspectors. In this sit-down, we highlight the tools and resources available for inspectors, the significance of building relationships in real estate, and the dynamics of the current market. Adam shares insights on future conferences and the importance of networking within the industry.
The TLDR:
This episode is sponsored by Inspection Fuel 2025 happening September 8-10 in New Orleans! Be sure to sign up here: https://www.inspectionfuel.com/register
We've got another show for y'all from InterNACHI 2025! While we usually like to have a topic on hand, trade shows are great because they allow for a bit of unstructured conversation. So, in this episode with Shawn Mizell and Kelsey Soderlund, we talk about unique homes and experiences from inspecting in Texas, Florida, and Massachusetts. We get into the challenges, opportunities and, impact of last fall's hurricanes. We go deep on the importance of networking, adapting to market changes... and maybe the most importantly... we get into the various vehicles we've used for inspections, and why a truck isn't always the best option. If you weren't at InterNACHI, you should have been. But you can always come to Inspection Fuel this fall (sign up below)!
The TLDR:
Today's episode is sponsored by Inspection Fuel 2025, taking place September 8-10 in New Orleans! Registration is LIVE NOW so sign up at: https://www.inspectionfuel.com/register
The best part about home inspection conferences is getting to hang out with people from parts of the country. And with Double Scope Inspections from Melbourne, FL, we get to compare notes about how last Fall's hurricanes affected the Gulf and Atlantic coasts and business in the aftermath of the storms.
Takeaways
Solar has gotten popular in Texas, and it's long been popular in FL. But before dropping tens of thousands on it, you should know that there are WAY EASIER and more cost effective ways to improve your home's efficiency. So join us and Travis Jones of Smart Roof & Home Performance as we discuss various aspects of building science, energy efficiency, and solar energy, particularly in the context of Texas. They explore the importance of improving home durability, the role of air sealing and ventilation, and the challenges of solar energy adoption in the region. Travis Jones shares his expertise in roofing and home performance, emphasizing the need for a holistic approach to home improvement that prioritizes energy efficiency before considering solar solutions. In this conversation, the speakers delve into the complexities of modern building practices, focusing on issues such as humidity control, ventilation, and the impact of building codes on home performance. They discuss the trade-offs of energy efficiency versus traditional building methods, the challenges faced by contractors in the roofing industry, and the importance of educating consumers about quality construction. The conversation also highlights innovative products showcased at a recent builders conference, emphasizing the need for continuous learning and adaptation in the construction field.
TLDR:
Ever seen two inspectors fight? You will here... well, nicely. In fact, this might be the most gentlemanly fight ever. With Brad Lowery moderating, Matt Brading, and Beau Brown duke it out discussing the intersection of artificial intelligence and home inspection. They explore the benefits and challenges of integrating AI into the inspection process, emphasizing the importance of human expertise and experience. The discussion also touches on the significance of builder conferences and the evolving landscape of the construction industry. In this conversation, the speakers discuss the implications of AI and technology in the home inspection industry. They explore the potential benefits and limitations of AI as a tool, emphasizing that it should not be seen as a replacement for human inspectors. The discussion also touches on the importance of proper marketing and understanding the legal ramifications of using technology in inspections. Simply put, tools are useful so long as they're used properly.
THE TLDR:
In this episode of the Ride Along podcast, hosts Brad Lowery and Matt Brading discuss the journey of home inspections, the challenges of balancing work and life, and the importance of social media in the industry. They share personal experiences, insights on managing a home inspection business, and future plans for collaborations and events, including the upcoming InterNACHI conference.
TLDR:
Building an industry-leading business never stops, and it all starts with how you're developing yourself. If you've listened to the show this year, you've heard Harmony Brown of Greenworks Inspections often. But instead of co-hosting for this episode... she's fresh off the heels of delivering the Keynote address at Inspection Fuel 2024. She's one of the easiest people to talk to, and every conversation is entrepreneurial gold! So listen, subscribe, share... all the things.
Daniel Burkhead is no stranger to the home inspection industry, or to entrepreneurship... but even "seasoned" (not old) dogs can learn new tricks, and Dan has grown his social media content presence dramatically in just a couple short years, and his business has benefited as a result! The key? Just being consistent... and being himself. As for you yourself? You should like the episode and subscribe to the channel.
Oh, and go check out Dan on TikTok and YouTube at: @InspectorDanB
It's easy to get locked into scaling your business within the confines of your industry. The problem is hitting a ceiling and not knowing what to do next. Especially in the home inspection industry, it's common for companies to find themselves doing the same things with a different name. So, how do you diversify? You look outside your industry in search of opportunities that parallel what you're already doing, which utilize the things you're already learning. That's how Kal Patel has found success in everything from home inspection franchising, to hospitality, to urgent care health... and now social media marketing! He's also a connoisseur of excellent bourbon. Listen, learn, apply, and grow! Oh and subscribe to the show ;)
It's conference season! And that means I get to hang out with some of the most awesome people in the industry, like Matt Brading ( @texas.edge.inspect ) and Chris Murphy ( @AActionHomeInspectionHouston )! If you're trying to level up your video marketing and online presence, these are two guys you want to meet! This is just one of many amazing interviews with industry leading home inspectors recorded live on site at Inspection Fuel 2024 in Dallas, so stay tuned and subscribe for more!
WE LET A COMPETITOR ON OUR SHOW! Have you ever noticed how CVS and Walgreens are often right across from each other? That's a perfect example of why competition is good for everybody. And the home inspection industry is no different! No company owns the market when it comes to inspection software and services... but we ALL love seeing each other innovate, because it drives us to do the same. Inspectors should love that too, because that equals better tools in their hands... which leads to better run businesses. So, the trickledown effect of competition just results in a massive benefit for EVERYbody.
No! This is not the creative alternative descriptor for a pyramid scheme or multi-level marketing "business".... This is literally what home inspectors need to be doing in the days/weeks/years ahead in order to grow their network and book of business following the new NAR agreement. Buyer's agents have long been the gatekeeper to the customer. But with the latest shakeup, inspectors need to be proactive in using modern marketing solutions to put themselves directly in front of the buyer. Thanks to my co-host, Harmony Brown, and our guest today, Isaac Peck of OREP and Working RE magazine!
Read the latest issue here: https://issuu.com/workingre/docs/wre_hi_issue26_final?fr=xKAE9_zU1NQ
Khurram Shahzad doesn't just want to give you the answers in how to better market your home inspection business... he wants to coach you in the right way to do it. And marketing your business is about so much more than SEO, his team actually helps YOUR team improve in the little things, such as how you engage with customers on the phone. So if you want to level up... then you need to listen. And subscribe of course ;) Learn more about Khurram and Digilatics at digilatics.com. And HUGE thanks to my co-host, Harmony Brown, for being nothing short of the best in the Inspection game.
If you're a business owner, you want your company to grow. If you don't... what on earth are you even doing then? Knowing how and DOING the work, however, are two very different things. Aaron Shishilla, CEO of Wolfpack Advising, is all about helping you do both by laying out a clear strategy for building awareness of your brand... turning that brand awareness into leads... and from there GROWING REVENUE. So, if you own a home inspection company, especially a new one, this episode is for you. Be sure to listen, subscribe, and turn on notifications for more awesome content!
And learn more about Wolfpack Advising at https://wolfpackadvising.com
For more information on how to build your business, visit https://www.inspectionsupport.com/blog/
Harmony Brown of Greenworks Inspections knows every stage of building a business firsthand... because it took her 12+ years to build this company from the ground up. She's lived the early phase of business ownership where she struggled to gain clients, and she's lived through the expansion stage of entrepreneurship where she's wondered if they'll generate enough revenue to make payroll after expanding her team. Wherever you fall in your business growth journey, you'll benefit from her wisdom and experience. Be sure to subscribe and turn on notifications for part 2, because you don't want to miss any of this! For more information on how to build your business, visit https://www.inspectionsupport.com/blog
Since we last spoke to Janaya Fix and Lindsay Grimm (two of the many brilliant brains behind Inspection Support Network), there have been some major improvements to this inspection industry-leading software that have helped to reinforce existing infrastructure... and push ISN forward so you can keep your home inspection business running on the cutting edge. For more information on how to build your business, improving your reporting experience, and payment processing updates visit https://www.inspectionsupport.com/blog To hear more about the benefits of ISN flexfund visit:
https://www.inspectionsupport.com/austin-jenkins-wants-you-to-use-flexfund-heres-why/
Preston Kincaid joins the show to talk about two huge new programs he's launched for Home Inspectors. We also get into the importance of business owners knowing their worth, and why raising your rates may actually help your business grow. And we want to hear YOUR opinion! Is it worth accepting the "race to the bottom" by lowering prices in order to just stay busy, or are you raising your rates in order to keep up with inflation?
The Real Estate market is chock full of amazing personal stories. But it's not every day you meet someone whose father helped launch an entire segment of the industry! Specifically the Home Inspection Industry! But that's exactly who Kathleen Kuhn is, and what a conversation this was, talking all about the life and experiences of someone who began in the corporate sphere, only to leave it and eventually become an Executive for HouseMaster Home Inspections.
And before we get into that, we open once more with Wise Words with Wally!
Since we talk all about leadership development, what's the biggest lesson YOU have learned over the years? Sound off in the comments, and don't forget to like/subscribe!
Inspector Empire Builder is a phenomenal organization that does a LOT of good for the Home Inspection community. The number one goal of any leader should be to train up your replacement, and while the business coaching they offer is irreplaceable... they embody the spirit of "Leaders Making Leaders". And their process of personal development is wholistic focusing on bettering the whole person, not just helping you boost your bottom line. So it's with great pleasure and deep gratitude that I welcome Mark Hummel and Wally Conway to The Ride Along. Grab a notepad and pen... you're gonna need it :) If you've been to IEB or a similar coaching network, what's the biggest thing you learned from them?
Change is never fun or easy. But sometimes it is! Between his career in the Army and his time as a Certified Master Inspector, Pat Butler has seen a lot of change and knows what it takes to continually innovate and push an industry forward. If you've ever wondered what's needed to advance your Home Inspection business, then you won't want to miss what he has to say. Check out www.inspectionsupport.com for some of the awesome new innovations being launched by this episode's sponsor.
A new year, a new ISN! Well, a newer/better ISN Mobile App anyway AND a refreshed report writer! Combine that with new customization features that give you the ability to add in-depth personalization and focused brand language to your reports... and I'd say that makes for a pretty exciting kick-off for ISN in 2024! Also, ALL of this is in response to your feedback from using ISN in the office and in the field, because the good people behind the scenes at ISN simply want to make the best possible product that helps home inspectors make the most money.
Click the link to learn more! https://www.inspectionsupport.com/new-app-product-updates/
Aaron Shishilla and WolfPack Advising are no strangers to the Home Inspection industry, and they're definitely no strangers to the science of modern marketing. If you're wondering what you need to do to get more eyes on your business and leads on your calendar in 2024... then you NEED to watch this whole thing. It's gold. All of it. Also, if you find this valuable, you should sign up for WolfPack Summit going on next week in Tampa, FL! I'll see you there.
Sign up at: wolfpacksummit.com
Today's sponsor: ISN
In an era of huge conglomerate mergers and acquisitions within the Home Inspection industry... there are a lot of folks questioning how (or if) sole proprietors can survive, much less compete, against powerhouse Home Inspection franchises. Kal Patel, founder of 1st Inspection Services, is joined by Bryan Duff (1st Inspection Franchisee), and sole proprietor Fred Steinard to debate this very issue. This is the kind of panelist-style conversation you'd pay to hear at a conference... and you get to hear it for free! Each business owner is experienced and offers a wealth of insight and perspective that you don't want to miss.
Be sure to subscribe to the show, give this episode a like, and click below to check out the on-going HOLIDAY SALE from this episode's sponsor: Palmtech.
Palmtech Holiday Sale!
Harmony Brown and Jessica Chitwood just might be the most unstoppable power couple in the inspection industry, propelling Greenworks Inspections to incredible levels of dominance all over Texas. How did they do it? Through ingenuity, persistence, wise decision making, and patience. They're some of the realest, most genuine people I've had the pleasure to meet, and you'd be sorely amiss not to listen as they share their secrets for success.
Look them up at https://greenworksinspections.com
Follow them on Instagram @greenworkstexas
The best part about conferences is getting to meet people like Randy and Shante Lambert... the power couple behind Lambert Home Inspections in Northern Virginia. After years of working for someone else, Randy decided he'd had enough and struck out on his own. Since then, he and his wife have managed to scale their business to the point that they don't even invest in paid marketing anymore. So if you're looking for inspiration in growing your inspection business and taking over a market... look no further. And if you're looking for a job... he's hiring.
Follow Lambert Home Inspections on Facebook: https://www.facebook.com/LambertHomeInspections
And follow on Instagram: @lamberthomeinspection
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Nashville area Home Inspector Jeff Frankenstein started his inspection journey three years ago. But he's also been rocking stages globally behind the keyboard for the Newsboys for 30 years. So, how does one manage to run a local business successfully while traveling the world? And how does one even make the industry leap from professional music to Home Inspections? Well, COVID shutting down the music industry opened the door for the latter... and for the former, you'll have to listen and find out.
Go follow Jeff on Instagram @southerngrovehomeinspections or @jeff.frankenstein
Or visit www.southerngrovehome.com
Nick Gromicko. If you've been involved in the Home Inspection industry for even a week, you've heard his name. After building a massive conglomerate serving Home Inspectors across the country and around the world... Gromicko finally took a vacation in sunny FL. He also graciously gave us the chance for an interview, where he talks about he started; the highs and lows of entrepreneurship; his greatest battles; where he's looking to go next; and even spills a bit of the proverbial tea about that notorious rivalry with another well-known industry entity.
Be sure to catch Nick Gromicko, and The Wrap Around, at InterNACHI's Pro Inspectors Convention this week in Atlantic City, NJ!
Tessa Murry is a Home Inspector, a Building Science graduate, a conference presenter, a Podcaster... and now an Enterpreneur. After starting Your House Coach, a consultation business for the entire Real Estate industry, it's clear she saw and filled a much needed niche. With more work than she can handle, she took time out of her crazy schedule to sit down with The Wrap Around and share a small part of what she's learned and experienced in the inspection industry.
!Inspection Fuel 2022 Flashback!
James and Elvia Williams are a Home Inspection power couple from Texas who have navigated the choppy waters of business development and work/life balance over many years. And they're still going strong! As many inspection businesses either began or still operate as "Mom and Pop Shops," the advice and insights these two share are excellent and as timely as they were at Inspection Fuel '22!
There's still time to sign up for Inspection Fuel 2023 happening at Disney's Coronado Springs Resort this coming Saturday-Monday, September 16-18!
Go to InspectionFuel.com to register while it's not too late!
Desmond Thornton isn't just one of the most engaging and exciting inspectors I've met... he's also one of the most grounded individuals I've met in the industry, and is thriving with a self-built business that expands from Chattanooga, TN to Atlanta, GA. And the secret to how he built his business on the backbones of character, integrity, and work ethic? You'll have to listen to find out!
Give Desmond a follow on Instagram @thornton_home_inspections and check out his website at thorntonhomeinspections.net
What do Airline Stewards and Home Inspectors have in common? They have Bailey McHugh, who's been both! So many home inspectors come to the industry from very different or unrelated backgrounds, but people like Bailey prove that's not a disqualifier as she's rapidly risen to one of the best respected and well-known inspectors in the Charlotte, NC area.
Follow her on Instagram @swell_homeinspections
The best part of this podcast is the people who come on the show. Lisa Alajajian Giroux more than qualifies as one of those. I got to sit down with her at the beginning of her Presidency at ASHI and listen to her story and her vision for the future of ASHI... including bringing in younger members and training the next generation of leaders for the inspection community. Oh... and being as she's from Boston... I had to get her take on that one time these guys named Tom and Gronk left town.
Wise people glean insight from the most successful people regardless of their industry. Thankfully, Nathan Brooks plays in the greater Real Estate sandbox, so it's not a stretch to apply this author and investor's insights to the field of home inspection. A fascinating musician who's built a real estate investment business across multiple states with multiple partners, Nathan's a perfect example of what can be accomplished with ingenuity, hard work, and an unwillingness to quit.
You can purchase his book here: https://a.co/d/4ppURYW
Follow Nathan on Instagram @nathanbrooksrei
The addage says that "those who can't do, teach." But after 37 extremely successful years in the Inspection industry, Mike Casey turns that saying on it's head.
A seasoned Home Inspection veteran, Mike Casey's a well-known and much-loved educator on the Home Inspection conference circuit. And he's STILL performing residential and commercial inspections in the field... some of which he can't tell you about.
Listen in to hear how Mike built his business and educational career.
Mike Casey... a legend among Home Inspectors and someone who actually has decades of results to back up the business building strategies he teaches. This is an episode you MUST hear, and one you'll want to share.
Check out his show at homeinspectormarketingpodcast.com
In an industry that often gets a reputation for consisting of a "seasoned" community... Colby and Marshall are challenging that perception. Hailing from Chattanooga, these young men are making waves in the industry... AND making use of the insight and experience they have on their team. If you're a brand new inspector, this is the episode for you!
What happens when you cram Inspector AJ, Dallas White, and Ethan Hotchkiss around a mic? Freaking magic! This is hands down the liveliest, most highly entertaining, and unfiltered episode of The Wraparound to date! We talk all things home inspection,and business development. But if you're looking for a leg up on social media marketing advice... these are the experts to check out, because they're absolutely crushing it.
Follow them online at the handles below!
Austin Jenkins - @inspectoraj
Dallas White - @3labsinspections
Ethan Hotchkiss - @ethan_use_all_the_spaces
Legend has it that Pam Pybas may or may not be one of the coolest people in the inspection industry. And I can confirm that legend to be true! An entrepreneur, an innovator, a teacher, a communicator, and a true creative... all of these take a back seat to the fact that she's just a class act and all around great person. So, glean from her wisdom, get inspired by her ingenuity, and when you're done with that... go check out her YouTube channel and podcast at the links below:
https://www.youtube.com/watch?v=KRLR5Lk_esM
https://www.npr.org/podcasts/486075865/fix-it-101
How do you inspect a crawlspace when you're the biggest guy in the room? Hire smaller inspectors! Rollie Mason has seen and learned a lot in just under a decade as an entrepreneur in the home inspection industry. We go into his secrets to success, stories from the field, movies, and more!
Oh, and he's got his own podcast too! Go check it out at: https://www.mejaroinspectionservices.com/podcasts
Thanks to today's sponsor, Palmtech! To get a hands-on look at their new inspection software, Palmtech Complete... go book an appointment at: https://bit.ly/PTCTeaser
Jerry Suarez isn't just THE man. And he isn't JUST a Home Inspector. He inspects celebrity houses in Miami-Dade and has fought with aligators. Okay, that last part isn't true, but he HAS at least seen them on site at inspections. Turn up the volume and listen in to one of the best "Good Guys" of the Inspection industry I've ever met.... ladies and gentlemen, Jerry Suarez.
Get an Inspection Fuel sneak peak with one of our biggest conference presenters! Wally Conway is renowned throughout the Home Inspection industry and one of the leading voices on corporate collaboration and philanthropy in business. Hailing from a boat in coastal Florida, he's a seasoned inspector, a savvy entrepreneur, a former HGTV host, and active radio broadcaster. Don't miss this episode! And don't miss Inspection Fuel this November 9-12 in Nashville! In fact... register today at inspectionfuel.com and use the code "thewraparound20" to get 20% off your registration fee!
He's not saying for a fact that NY termites retire to FL... but he's not denying it either. We talk all things about workin' and livin' in the Sunshine State with veteran inspector and conference speaker Jon Bolton.
Check out his YouTube Show here: https://www.youtube.com/user/inspectagator/featured
Istvan Zsako is an accomplished inspector, entrepreneur, coach, speaker, and author. And before that... he spent seven years in the woods on an extended camping trip! You won't want to miss the wisdom Istvan shares in this interview as he delves deep into practical success tips for entrepreneurs, and the "Victory Mindset" needed to achieve your goals.
Purchase his book here: https://www.amazon.com/Victory-Mindset-Disadvantage-Transformed-Opportunity/dp/1946203998
Never has Matt Ehrlichman ever… interviewed for a job! But he has been building successful companies since college. Come spend 30 minutes with the CEO of Porch Group and go inside the mind behind one of the fastest growing companies in the real estate industry.
Subscribe to the show and follow us on Instagram and Facebook @thewraparoundbyporch. Or write in to us any time at bradleylowery@porch.com!
We're kicking things off September 28! But until then... here's a li'l bit about what you can expect in the weeks ahead.