Unlock the insider secrets of ecommerce transformation with Siva Balakrishnan, Founder & CEO of Vserve, in this high-impact episode of The Brand Called You! Hosted by Ashutosh Garg, this conversation takes you inside the world of tech-enabled outsourcing, ecommerce evolution, omnichannel strategies, and the powerful influence of AI and automation on global retail.

Siva shares his remarkable journey from engineering in Coimbatore to becoming a pioneer in US ecommerce outsourcing. Get firsthand insights into:

  • The pivotal moments and early challenges in building Vserve
  • Winning trust from the first major US client
  • Dramatic shifts in US ecommerce, SaaSification, and the omnichannel revolution
  • The rise of quick commerce, drones, and AI tools shaping the next era of ecommerce
  • Practical advice for scaling brands from 7 to 8 figures
  • The future of agentic shopping and the challenges of product discovery in an AI-driven world