In this episode of The Brand Called You, Mark Britz, Sr. Director of Learning & Development at PGP Learning, discusses the evolution of Learning & Development (L&D) and the concept of social design in organizations. He shares his journey from teaching to corporate L&D, highlighting how organizations often mistake learning for mere classroom training rather than a continuous journey. Mark explores the challenges of balancing scalable learning solutions with personalized experiences, emphasizing the crucial role of middle management in fostering a learning culture. He discusses how technology, particularly AI, is transforming L&D and presents his "social by design" approach to organizational development.

About Mark Britz

• Mark Britz is the Sr. Director of Learning & Development of PGP Learning.
• He helps organizations improve their results through enhanced employee connection, collaboration, and learning.
• He is the author of ‘Social By Design: How to Create and Scale a collaborative company’.