TMC Connect Podcast: Recent Episodes
The Mortgage Collaborative
TMC Connect is a mortgage industry-centric, educational networking platform built around the content and topics of the most real-time relevance to The Mortgage Collaborative's lender members.
TMC Chicago conference recap with Katie Klauss, Keith Little, Ryan Doehrmann, and Teresa Rose
TMC Chicago conference recap with Katie Klauss, Keith Little, Ryan Doehrmann, and Teresa Rose
Discussion points:
- Labor optimization utilizing High-Performance Activity (HPA) calculations
- Geographic workforce allocation
- Utilizing technology for increased production
Takeaways:
- Unpack the problems with commercial health insurance
- Improving cost and quality of healthcare by separating insurance from treatment
- Potential savings opportunities for employers
- Clearly defined process for improving outcomes for employer-sponsored plans
- How to measure success
Some discussion highlights from this LWIMT episode:
- Rohit Chopra, the new CFPB Director
- Higher Rates Push APplication Volumes Lower
- US RentsAre Increasing at 'Shocking Rates
- A Supply Shock is About to Hit the Housing MArket. The Question is, How Big?
Some discussion highlights from this LWIMT episode:
- 48% of Renters Worry They Won't Ever Be Able to buy a Home, Survey Finds
- Corelogic: Home Prices Gains Expected to Slow to 2.7% by Next Year
- Biden Administration Outlines Plans to Add 100,000 Affordable Housing Units
- Appraisal issues, fees, turn times, etc.
Some discussion highlights from this LWIMT episode:
- Latest from FHFA on new housing rules
- Fannie Mae to allow rental payment history as "positive only" factor to help qualify borrowers
- Private mortgage insurance took even more business from FHA in 2Q due to tighter govie guidelines during the pandemic
- Existing home sales back on the rise as inventories improve
Key discussion points:
- Fannie rent payment history allowance
- The Biden admin using Fannie and Freddie as a vehicle to pursue housing goals
- The importance of the decisions lenders will make on technology these next 6-12 months, and more.
Key Takeaways:
- 3% drop in homeownership rates nationally projected by 2040 due to affordability gap
- briding the supply and affordability gap will require large-scale change including infrastructure investment in affordable housing and addressing our labor shortage in the trades
- TMC lenders are encouraged to advocate locally, state-wide & federally for more home-building focused initiatives
This week's Inside the TMC Family is close to home for our host, Faith Howard-Mooney, as she interviews her hubby-to-be, Ed Hensley of WesBanco Bank!
Join Toni Bramley as she speaks with Triserv's Joe Bryant on appraisal turn-times and what you need to know about your AMC.
In this episode, Joe & Toni discuss:
- That appraisal turn-times continue to be longer than usual due to low-interest rates continuing to drive record-breaking demand.
- And that lenders should ensure that their AMC can serve them in any state, complies with security and privacy regulations, and treats appraisers better than most.
Rich and Erin discuss the expiration of the QM Patch, how limits on second homes and investment properties are impacting lenders, how "off the MLS" home sales are impacting home values and appraisals, and potential solutions for the inventory issues plaguing the US housing market.
Highly informative & entertaining Rundown last Friday with Rob Chrisman and Paul Campbell of Equilibrium Mortgage Solutions! We talked through a potential foreclosure ban, creative ideas to help the inventory and affordability crisis's, housing as economic stimulus, and the Biden administration's housing initiatives.
Join TMC COO Rich Swerbinsky for a conversation with Steven A. Milner of US Mortgage Corporation!
Discussion Points:
- Asking prices of newly listed homes reach all-time high
- Employment gains could help housing inventory
- Biden’s proposed infrastructure plan – potential impact to housing industry
- FHFA Amendments to Fannie/Freddie Preferred Stock Purchase Agreements (PSPA)
- HUD Secretary Marcia Fudge won’t cut mortgage insurance premiums
- CFPB warns servicers: “Unprepared is unacceptable”
- Rash of private equity deals reinforces investor interest in mortgages
- The Wholesale Wars – United Wholesale Mortgage/Mat Ishbia – If you do business with Rocket/Fairway you can’t do business with us
- Mortgage rates continue to tick upwards, at highest levels since August, is the Refi Boom over?
Key Takeaways:
- Cycle times increased slightly in 2020 due to COVID related delays & high refinance volume
- Top performers close loans 63% faster, 74% faster on refi's vs. peers
- Since 2017, cycle times overall have been on a declining trend due to continued adoption of new technologies addressing operational efficiencies & changing market needs
Join Faith Howard-Mooney as she gets to know Amy Azorandia, SVP of Mortgage Compliance & Systems at Firstrust Bank!
TMC President Rich Swerbinsky is joined by Nations Lending Corp EVP Eric Roman for a discussion on the housing inventory issue, emerging technology solutions, scaling a mortgage operation, and the recent changes on investment properties and second homes.
Join our partner AcitiveComply's, Melissa Thomas, Head of Compliance, as she answers the most pressing questions for social media compliance in 2021 such as:
- What are some of the best practices lenders can utilize to minimize risk?
- How should lenders deal with consumer complaints on social media?
- What does the new presidential administration mean for social media and the mortgage industry?
- And much much more...
Join Rich and Allison as they discuss the recent investment prop/second home changes and ripple effects, the wholesale broker wars, and tips and tricks on scaling and efficiently evening out the ups and downs of the mortgage industry.
Rich and Rob discuss the budding rivalry between United Wholesale Mortgage and Rocket Mortgage, the recent second home and investment property guideline changes made by Fannie Mae and Freddie Mac, and Marcia Fudge's confirmation as the new HUD Secretary.
Join Rich and Jason as they discuss the wholesale lenders Game of Thrones (bend the knee or die!), joint ventures, compressing margins, cross-training staff, and more!
Join Faith Howard-Mooney as she gets to know Erin Dee, Chief Operating Officer of LoanPeople!
Key takeaways:
- Acceleration of existing digital trends due to COVID, where we've made 10 years of progress in the last 12 months
- Development of tech integrations for RON with POS & document services providers to provide a more seamless borrower experience on their mobile device
- Continued adoption of lenders to provide a fully "e" closing process and an average reduction of 6 days in cycle time on digital mortgage transactions.
- Notarize's Rewired for Real Estate - April 7th
Join Faith Howard-Mooney as she gets to know Melissa Langdale, Sr VP, Director of Mortgage at Right By You Mortgage!
Key Takeaways:
- Revenue can be lost through unseen vectors
- Value recognition depends on information
- Third party perspectives are crucial in uncovering cross organizational efficiencies
Key takeaways:
- The new application pace and climate thus far in 2021
- Expectations of the severity and timing of margin reductions
- Technology applications that were central to lenders scaling their businesses in 2020
Key Takeaways:
- Deeper lender understanding of eMortgage technology service providers, Blend & SimpleNexus' eClose solutions and supporting digital mortgage capabilities
- How lenders should approach considering technology service providers, like Blend & SimpleNexus in building their eClose infrastructure to meet business goals and consumer experience expectations
- How Blend & SimpleNexus view “eMortgage readiness” and Fannie Mae perspective on what it takes to successfully implement today
This week Rob & Rich discuss rising rates and how much refinance run is left, credit bureaus vs. credit scores, the future of credit reporting, who anointed Experian, Equifax and TransUnion, steak seasoning, Rich's basement, and epic sports rants.
Join Faith Howard-Mooney as she gets to know Michael Kuentz, President of Trinity Oaks Mortgage.
Join Rich Swerbinsky & Chad Jampedro as they discuss mortgage rates, 2021 predictions, inventory, new home construction, and much more.
This week on Inside the TMC Family Faith Howard-Mooney interviews kindred-spirit Jennifer Miller, Chief People Officer at Panorama Mortgage Group. Learn all about Jennifer from her very first job at Kentucky Fried Chicken to her 3rd year in the mortgage industry. She enjoys leadership coaching, a nice cold beer, and has recently discovered gin & tonic in a can to enjoy by the pool.
Episode Highlights:
- A little background on Lori Brewer and the history of LBA Ware.
- LBA Ware's compensation study and what it reveals about where we are as an industry with efficient supporting systems that can sustain high volume times without having to continually hire and layoff with the fluctuating volume cycles.
- Data (smart & organized), actual performance analytics, machine learning, and AI.
Episode Highlights:
- What’s the driving trend toward subservicing?
- New to servicing/subservicing, what’s important?
- Retained servicing in the current environment? Negotiated a transfer with a Buyer? What you need to know.
TMC's Rich Swerbinsky and MegaStar Financial Corp CEO Anita Padilla-Fitzgerald discuss the evolving regulatory, competitive, and technology climate in the mortgage industry.
Join Rob Chrisman and Rich Swerbinsky feat. Tracey King-Danadio at Partners Credit & Verification Solutions as they discuss the potential of government/CFPB managed credit reports, what lenders should be doing to prepare for the new/old CFPB, and the current competitive and business climate.
This week Faith Howard-Mooney interviews the notoriously awesome Victoria DeLuce! How did she go from cold-calling people for donations to being the EVP, Capital Markets at Success Mortgage Partners? What would she be doing if she weren't working in the mortgage industry? We won't spoil it for you, but we know that she would be just as influential in that position as she is in her current one.
Join us as we dive into what to expect from the new administration on housing finance & its impacts on IMBs & depositories.
Rich & Deb discuss regulatory winds of change, mortgage company Super Bowl commercials, early signs that we could see people relocating from high cost cities to midwestern/lower cost markets, and the current business climate.
From his first job laying out railroad ties to his brand new position of EVP and CAO with FBC Mortgage, Kelley Hailstone shares his love of the mortgage industry and his second home in the great outdoors of Idaho.
Benchmarking provides key advantages:
*transparency into the market - enables an informed view of lending performance
*allows lenders to leverage data as a competitive advantage
*provides best practice for regular business reviews
*allows lenders to prepare proactively for changing business environments
Highlights:
- David shared with us his background as an inventor & serial entrepreneur leading multiple tech start-ups
- Creating a consumer experience similar to Amazon & Apple in mortgage
- Discussed how AI-powered help desk knowledge bases can support your clients and internal teams
Benchmarking provides key advantages:
*transparency into the market - enables an informed view of lending performance
*allows lenders to leverage data as a competitive advantage
*provides best practice for regular business reviews
*allows lenders to prepare proactively for changing business environments
Formerly known as SocialSurvey, Experience.com is the new home of the world’s most impactful customer, employee, and product experience platform!
Hear about this exciting release & why it attracted our special guests to become part of the Experience.com team feat. Brittany Hodak, Chief Experience Officer & Kristin Messerli, VP of Mortgage with Experience.com.
Rob & Rich discuss GameStop holdings, the soon to be "refanged" CFPB, the Fed's bond buying strategy and its impact on rates, how Myrtle is holding up through the quarantine, and much more!
TMC President Rich Swerbinsky & stock market mentor Mr Phil Newton, co-host of the popular "Rebel Traders" podcast and the founder of AntiVestor.com | Stock Market Mentor | Successful Trading Strategies for Busy People, discuss US housing market stocks.
- New Treasury Secretary, Janet Yellen
- Zillow housing forecast & 2021 home sales
- New construction challenges
- Leadership development
Bi-weekly, we'll have a special guest industry leader in mortgage tech join us to chat about current events impacting mort tech, new innovations, the consumer experience of tomorrow, and our guest's direct contributions to pushing forward the mortgage industry. This week, Brad Ketcher from IGNITE is joining TMC's SVP, Tom Gallucci, for the 1st episode!
- New administration and changes within the CFPB
- Operations: Employee hiring, recruiting, and stability
- Volume coming into 2021, current pipelines, and projections
Frank Recine of JLL joined us to discuss commercial real estate trends, strategy around your workplace and workforce and how this may impact company culture.
TMC's Rich Swerbinsky and Nationwide Mortgage Bankers President Jodi Hall discuss the Biden administrations efforts to oust Mark Calabria, what the Georgia Senate results mean for mortgage bankers, and what 2021 volume is likely to come in at compared to 2020.
TMC COO Rich Swerbinsky and Trident Mortgage President Marie Gayo discuss potential housing appointments for the Biden administration as well as what the future holds for the GSE’s and CFPB.
FullCircle Placements President & Founder, Dan Greiner, provided some interesting stats on current accepted offers he's seeing for ops staff and shares his insight on quickly landing talent, winning the offer stage and tips for retaining your existing top ops talent.
Back for the second time, Anita Padilla-Fitzgerald joined Rich to talk about important mortgage industry topics such as election results and the impact on the industry, agency privatization, interest rates, potential CFPB changes, 1st time homebuyer tax credit, and much more!
In part 2 of TMC's eMortgage Podcast series, we showcased a lender success story with onboarding and getting approved to deliver eMortgages to Fannie Mae, featuring Michael Jones, CFO with Thrive Mortgage. The goal being to provide TMC lender members with relatable experiences to encourage adoption and advice on how to implement eMortgage.
To help support our members seeking resources on creating a fully “e” experience, TMC presents the first of a three-part podcast series on eMortgages.
For Part 1: Digital Mortgage FAQs, we brought in Michael Cafferky, Senior Product Manager – eMortgages from Fannie Mae to answer some of the most common questions lenders have for positioning themselves to drive an eMortgage experience.
Join Loan Vision, Gold Star Financial Group, and American Pacific Mortgage as they discuss how using Loan Vision allows information to be shared with executive and branch managers in an easy to understand, captivating manner, allowing non-financial workers to quickly disseminate data specific to their operation.
Join a conversation with ActiveComply and FBC Mortgage to find out:
- Why social media monitoring is important
- Get an overview of a social media risk management process
- Discuss biggest concerns around social media usageFind guidance regarding the use of social media
- Discuss changes in social media activity during the pandemic
- Discuss biggest issues for lenders on social media
And, most importantly, hear industry horror stories.
TMC COO Rich Swerbinsky covers another record-setting closing month for many of our of best-in-class mortgage lenders that submit data to TMC Benchmark. Closed loan production (units) in September was nearly identical to August, making it five straight months of closings higher than we'd ever seen before from our network in the four-year history of our popular network data benchmarking tool.
Flatworld Mortgage Solutions executives will discuss several case studies illustrating the importance of building a scalable, variable cost operational model in order to take advantage of high volume cycles and inevitable market swings. The discussion will include solutions including simple and effective automation strategies, process improvement techniques and game planning through the use of human resources to effectively manage costs and efficiencies.
On today's episode, TMC COO Rich Swerbinsky and Nationwide Mortgage Bankers CEO Jodi Hall discuss skyrocketing home values, mortgage banking firms going public, new home construction, and the upcoming Presidential election's potential impact on the housing finance industry.
TMC COO Rich Swerbinsky has a discussion with Success Mortgage Partners President Allison Johnston about the wave of IMB IPO's, the growth of Michigan-based Quicken Loans and United Wholesale Mortgage, and the use of bots to replace tasks traditionally performed by humans.
Right now we know borrowers are knocking down your door. But what happens when the knocking stops? We all experienced feasting or famine in the mortgage industry. How to make sure you have an ongoing pipeline of qualified borrowers utilizing innovative technology.
Are you and your team tasked with managing the MERS® System QA requirements for your organization? Join us to learn from MERS about the components of the MERS® 2020 Quality Assurance Program, including the selection process, deadline, and submission process for the: QA PlanAnnual ReportData Review. You’ll also learn reconciliation concepts, including tools and guidelines about how often your organization should reconcile and/or what needs to be reconciled. As an experienced third-party vendor, MQMR will provide insight regarding how they can take some of the burden off you and your team by performing some of these tasks. This information will create a foundation for implementing a thorough system-to-system quality assurance program in your organization.
TMC COO Rich Swerbinsky is joined by Lisa Lang of Capital Bank. In this episode, Lisa and Rich discussed outsourcing, 2021 forecasts, the future competitive landscape in the mortgage industry, technology initiatives, and more!
From origination through closing and servicing, AI and automation are bringing a new era of speed and efficiency to the mortgage ecosystem. John Heck, Senior Advisor of Lending Solutions at Capacity will be hosting a panel discussion with Jim Albertelli, CEO of Albertelli Law and InfoEx, and Katherine Campbell, Chief Digital Officer with Assurance Financial. The panel will discuss their first-hand experiences with AI-assisted origination and servicing.
TMC COO Rich Swerbinsky and BankSouth Mortgage CEO Kim Nelson discuss new home sales, new construction, rising home values, Ellie Mae Encompass, and innovating against larger lenders in this week's episode.
In this week's episode, Rich Swerbinsky and Trident Mortgage President Marie Gayo touch on current purchase activity, how the Fan/Fred 50 bps fee could impact refi activity these next few weeks, work from home, diversity initiatives, and the future of real estate brokerages in this week's episode.
TMC COO Rich Swerbinsky and Eustis Mortgage CEO Kate deKay discuss how lenders are pricing in the government's new 50 bps refinance fee, the future of Fannie and Freddie, e-closings, and virtual home showings amongst other topics in today's episode.
Rich Swerbinsky and Katherine Campbell from Assurance Financial discuss the delay of the FHFA 50 bps fee, recent home sale trends, the cultural and cybersecurity challenges of working from home, and how lenders are managing emerging tech initiatives during insanely busy times.
Join industry titans Brenda B. Clem, CMB (LoanLogics) & Linda JH Aparo, NTP (reQuire Real Estate Solutions) for a deep dive into the mortgage loan process after closing.
TMC COO Rich Swerbinsky chats with Nationwide Mortgage Bankers President Jodi Hall about the FHFA's implementation of a new 50 bps fee on all refinance transactions sold to Fannie and Freddie as well as the mortgage operations recruiting/hiring climate and some recent acquisitions in the mortgage industry.
This week's co-host is Anita Padilla-Fitzgerald, President & CEO of MegaStar Financial Corp.! Anita & Rich discuss the recent acquisitions of Ellie Mae and Optimal Blue, the current "employee burnout" dynamic, and all the other most recent and relevant news in the mortgage industry.
Shane Westra & Tyler Prows of SimpleNexus discuss how e-closing is the final piece to modernizing digital mortgage experience.
Todd Ludlow from Chenoa Fund is joined by Jason Madiedo & Nick Gouche to discuss bridging the wealth gap by leveraging down payment assistance options for your clients.
Join Rich Swerbinsky (TMC COO) and Kate deKay (Eustis Mortgage CEO) for an off-the-cuff look at all the latest developments in the mortgage industry over the past week.
- BKFS buys OB
- Insane volumes and trying to keep ops staff sane
- Other industry news and gossip!
The June numbers are in! COO Rich Swerbinsky reviews how last month the members of The Mortgage Collaborative continued to shatter records for production, productivity, and ops staff blood pressure readings.
Join Alex Kutsishin, CEO, Co-Founder, and Chief ROI Booster of Sales Boomerang, with special guest Kevin Peranio, Chief Lending Officer of Paramount Residential Mortgage Group, as he shows how easily lenders can retain the average loan volume they lose to competitors through Borrower Intelligence Software. Alex will do a deep dive into a Loan Loss report, which will show you which competitor took your deal, what was the loan amount, what type of loan it was, the term and much more.
Ruth Lee, CMB & Liz Barnicle, AMP share the secret to building a digital mortgage strategy in 20 minutes or less!
TMC COO Rich Swerbinsky shares what we learned after reviewing May's TMC Benchmark data: efficiency wanes, new apps strong, and lenders brace for a BUSY summer.
We've brought back this TMC family favorite led by Rob Chrisman, Jason Madiedo (Alterra Home Loans), and Kevin Peranio (Paramount Residential Mortgage Group, Inc.)! Join this all-star crew as they discuss the current state of the FHA Secondary Market.
Tom LaMalfa, mortgage finance research and analysis veteran and President of TSL Consulting, joins our TMC team to discuss the recent results of his annual survey of Secondary Markets Leaders.
If you’re wondering how to build a referral-based business, the questions to ask, and how to get approved for it, then this is one #TMConnect session you won’t want to miss. Join Khash Saghafi of Liberty Home Mortgage as he takes you through his experience in providing continuing education to real estate agents and how you can implement it into your own business!
TMC Marketing & Communications Manager Gabriela Mendicino sits down with Faith Howard-Mooney, TMC's VP of Member Engagement, to discuss Working Groups - one of the fabulous ways that TMC works to keep our members connected through thick and thin.
Join Melissa Langdale (Director of Mortgage, Sr VP at Right By You Mortgage) & Jaime Frederes (SVP – Director of Residential Lending at Bar Harbor Bank) as they discuss portfolio lending and how to approach the loans that you hold on to both cautiously and creatively.
Sarah Gonzalez and Brittany Whitmire from First Guaranty Mortgage Corporation join Craig Ungaro and Casey Brinkert from AnnieMac Home Mortgage to discuss why having an established corporate communication plan is vital to your organization and how you can begin to create yours.
Khash Saghafi of Liberty Home Mortgage is back with MORE insight on how to leverage social media to grow your business!
Alex Kutsishin of Sales Boomerang speaks with TMC Members and SalesBoomerang Champions Stephen Barton (Eustis Mortgage) and Katherine Campbell (Assurance Financial) on why and how lenders & realtors should work together.
Allison Johnston, CMB of Success Mortgage Partners and Wesley Costello of AnnieMac Home Mortgage join us for a discussion around Pre & Post-Close QC – what changes have you made this spring & what changes should you be making?
TMC COO Rich Swerbinsky shares what we learned after reviewing April's TMC Benchmark data.
Santo Chiarelli, CPA, Paul Chiarelli, CPA, from ACS Accounting and James Brody, Esq. of Johnston Thomas Attorneys at Law join us to share some pro-tips on how to stay ahead of the game when it comes to addressing liquidity and paycheck protection program challenges!
Nimble mortgage lenders have risen to the challenge of today’s climate and have uncovered ways to thrive. Join us to hear the most impactful strategies that drive purchase business — right here, right now. Total Expert customers and The Mortgage Collective members discuss actionable strategies that will help your organization drive more purchase volume in today’s unique climate.
Join PHOENIX’s Brian Cerise, Jason Eisendrath, and Kelton Carter for a discussion that will provide impactful knowledge and practical observations on loan trading in today’s environment. This discussion aims to assist with scratch and dent best execution strategies.
Join David Kittle as he interviews Brian Montgomery about the differences between current events and the Great Recession, changes in FHA guidelines, his thoughts on assistance for Ginnie Mae issuers, and more.
Join Jack Thompson of Legacy Mortgage LLC, David E. Holland, Jr. of Holland Mortgage Advisors, Stephen Barton of Eustis Mortgage, and Melissa Langdale of Right By You Mortgage for this increasingly relevant #TMConnect conversation.
In the wake of rampant employment disruption, the mortgage industry has seen significant disintermediation to FHA lending.
Join us for a #TMConnect discussion on the current and future state of FHA lending with a powerhouse panel of experts featuring Rob Chrisman, Kevin Peranio, and Jason Madiedo, moderated by TMC's COO Rich Swerbinsky.
Transitioning your team to a remote work environment in a matter of days requires a ton of heavy lifting. But lenders have to keep their eye on the ball to avoid security breaches to their remote infrastructure.
TMC is here to help with an insightful #TMConnect discussion on the necessary considerations to ensure client and company information isn't compromised.
It's an interesting time to be a capital markets professional.
Join TMC members Victoria DeLuce and Mike Ondrovich as they lead a group discussion on the Capital Markets State of the Market for the week of March 3oth.
"Virtual Leadership” is a greatly needed skill set right now, and it’s not easy in times of fear, frustration, and unknowns.
Listen in on this robust conversation with Julian Sado, owner of Pivot 2 Change, LLC., ft. Raquel Borras of True To You Branding, to share techniques to help you virtually show up and inspire yourself and your team.
View the presentation here
View Virtual Leadership Playbook
Are you relatively new to working from home? Do you manage a team of employees that have moved to remote work?
Join Rich Swerbinsky and Tim Pascarella for this informative #TMConnect presentation on best practices for remote employees to stay connected and productive while working from home.
Borrowers not wanting to attend loan closing in this age of social distancing is a real issue for lenders right now. There's a bill in Congress that would allow remote online notarizations nationwide, which would enable many people to close on a home from the comforts of their home. Is your company ready for it?
Listen in on this engaging conversation between our lender members to find out!
View the presentation here
With the exception of bringing work home with you during the busy season and staying home to meet the delivery man, working remotely is new to a lot of you.
Listen in on this interactive TMConnect discussion about best practices to stay positive and productive while juggling your work and home life.
View presentation here
Verifying employment in a world with many presently displaced workers is a challenge that all lenders are currently faced with. Tune into this TMConnect discussion between operational leaders in our lender member network on best practices on this important issue.
View the presentation here
View the COVID Employment Letter here
In light of COVID -19 and many companies' decisions to have their employees work from home, we're recapping our popular #TMCNOLA2020 session, "Effectively Managing Remote Employees" to share best practices during this transitional period.
Join Marie Pietropaolo, Stephen Barton, and our own Rich Swerbinsky for this engaging and relevant discussion!
View the presentation here
Are you interested in learning how outsourcing can improve efficiency in your business and reduce expenses for your organization? Explore the benefits you can expect as a result of moving repetitive tasks to a lower cost platform while being able to scale your business according to market conditions. Paul Campbell from Equilibrium Solutions and Rajeev Kumar and Rob Porges from Flatworld Mortgage Solutions join us for an informative discussion on why you should consider outsourcing and how choosing to do so can increase your company’s ROI, efficiency and create variability in your cost structure.