In this episode of One On One, Food Management's Editor in Chief Becky Schilling sits down with Beth Emery, director of dining services at Boston College.

“I’m proud to have a very talented team that is always trying to come up with new and innovative ideas for college students who are pretty savvy and eat out a lot.” That’s how Beth Emery describes her department. And come up with new and innovative ideas they do. In the past year alone, BC Dining has been named Innovator and received a Best Concept award.

Part of being innovative is listening to your customers, something the team is doing through the BC Test Kitchen. We recently caught up with Emery about the test kitchen and how delivery didn’t exactly catch on with her students.