In this episode, Connor Gillivan, co-founder of FreeeUp shares how they craft positive customer experiences with a growth marketing mindset. Insights he shares include:

• How to ensure your customers get a positive customer experience
• FreeeUp's north star metric
• What has contributed the most to FreeeUp's growth
• How to develop a marketplace while ensuring you have adequate supply and demand.
• How to develop a referral program based of positive customer experiences that continues to drive business growth
• How podcasts can drive up business growth and co-marketing opportunities
• How FreeeUp proactively ensures a great customer experience for its clients