Thinking in Systems: A Primer

Have you heard about design systems? It's a catchy concept that's been getting quite some attention lately from our friends at the digital UX community. And I think we as a service design community can get a lot of value out of it as well!

Here's my simple understanding of a design system...

The main idea is that a design system provides you with a standardised set of components and patterns. This standardised set allows you to deliver results more efficiently and with more consistency.

In an online environment a component might be a button and a pattern might be the steps in the ordering process.

Now I hear you thinking... I don't work with buttons and checkout flows. So how can I as a service designer benefit from a design system?

That exactly the question I had as well!

Fortunately, good friend of the Show and design systems ninja, Dan Mall was willing to come on and lay it all out for us.

--- [ GUIDE ] -—

00:00 Welcome to episode 116 02:05 Who is Dan 03:45 Getting started with design systems 07:30 The use case for design systems 11:00 Where does a design system live 14:30 Design systems for services 18:30 Where to start 26:30 Patterns and components 31:15 Finding the right balance 33:45 Design sytems are culture 36:30 Systems as word 39:00 Who's job is it 41:30 Reasons why design systems don't get adopted 44:30 How to sell a design system 47:00 It's an ongoing journey 49:00 Recommended resources 50:50 Final thoughts

--- [ LINKS ] ---

  • https://www.linkedin.com/in/danmall/
  • https://superfriendlydesign.systems/
  • https://superfriendlydesign.systems/classes/make-design-systems-people-want-to-use/
  • https://bigmedium.com/ideas/boring-design-systems.html
  • https://shop.smashingmagazine.com/products/design-systems-by-alla-kholmatova
  • https://abookapart.com/products/expressive-design-systems
  • Thinking in Systems: A Primer - https://amzn.to/2WITxgx

--- [ ENJOYED THE SHOW ] ---

Take a look at some of the other episodes. https://go.servicedesignshow.com/spotify

--- [ YOUTUBE ] ---

Every episode of the Service Design Show is also available as via the official YouTube channel. https://go.servicedesignshow.com/youtube

--- [ FREE COURSE ] ---

HOW TO EXPLAIN SERVICE DESIGN Learn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are! https://servicedesignshow.com/free-course