Host Gemma Milne is joined by Maureen Fleming of IDC for a conversation about the ways organizations are using automation today, how it gives them a competitive advantage, and what the future of automation might look like.

About Maureen Fleming

For more than a decade, Maureen has worked with clients on technology adoption topics and has tracked the key technology, architecture and deployment evolutions tied to process improvement.

Learn more about IDC

https://www.idc.com/

Topics of discussion

  • Defining automation (01:24)
  • Current trends in automation (09:56)
  • Benefits of automation (14:26)
  • What to know when considering automation (24:07)
  • The future of automation (30:36)

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