Baltimore County Public Library’s Entrepreneur Engagement Group strengthened the library’s capacity to serve entrepreneurs without hiring any new business development staff. Instead, to build confidence and competence, the library created a staff development curriculum that includes partner-led classes, uses the library’s small business e-resources and provides coaching on the mission of the entrepreneurial services program and staff roles. The library experienced a significant uptick in patrons using business resources and services as a result of the staff effort.

More About the Initiative Here: https://www.urbanlibraries.org/innovations/entrepreneur-engagement-group