Professionalism is the fondation for customer service. If you can bring together integrity ,trust and respect in your salon you will be successful.
In this amazing episode with Elizabeth Allen, we are talking about having the right attitude, balance and especially confidence in the profession. Learn to care for your customers, and find their hair problem . It's amazing, after so many years working in the industry she still has so much passion and love for her clients and her work.
Certainly you don't want to miss this one ..
Dans cet épisode je vous parle des différents types de client, d'avoir une bonne consultation avec nos clients, les clients qui demandent l'impossible....
This is one of my favorite podcast talking about consultation with clients, difficult client and how to part away if you need to..........
Check it out !
Dans cet épisode nous parlons de l'industrie de la coiffure.
Nous parlons de professionnalisme. Aussi nous vous donnons de trucs et recommendations que vous pouvez utiliser dans vos salon.
In this episode Ruth and I talked about communication and listening skills with clients , hair competition and professional relationship with customers.
In this episode we are talking about owning a salon and the responsibilities that comes with it.
We cover different topics ranging from hair school, career path, hair competition, support in the salon........
Relation between clients and Hair stylist was a other topic we talked about.