GSS Jamaica Industry Hour: Recent Episodes
GSS Jamaica
The GSS (Global Services Sector) Project is a 5-year project based in Jamaica and funded by the Inter-American Development Bank that will provide Jamaicans with access to training and better jobs in the global services sector, namely in knowledge process outsourcing, information technology outsourcing and business process outsourcing.
The GSS Jamaica Industry Hour is a monthly podcast that will share information through knowledgeable guests who will shed light on GSS industry trends and offer insight into career growth in the sector in Jamaica.
The GSS Jamaica Industry Hour Podcast is back with a new episode!
Come along with us as we explore the topic "The Future is Now: The Rise of AI in Jamaica and Across the World" through a discussion surrounding the global rise of AI and its impact & implications for Jamaica and local businesses.
Listen as our host Egbert von Frankenberg, CEO & Founder of Knightfox App Design, speaks with special guests Adrian Dunkley, CEO & Founder of StarApple AI, Yoni Epstein, Founding Chairman & CEO, itel international and Alejandra Castillo, RPA Developer, itel international.
Welcome to the 9th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry.
This episode addresses the topic "Jamaica to the World: Exploring the Outsourcing Hub of the Caribbean" through a discussion surrounding Jamaica's ability & capacity to compete on a global scale to offer outsourcing & global digital services, drawing on insights from the recently held Outsource2LAC Conference.
Listen as our host Conrad Robinson, Manager of Digital Global Services at JAMPRO, speaks with special guests Shullette Cox, President of JAMPRO, and Anand Biradar, President of the Global Association of Jamaica.
Welcome to the 8th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry.
This episode addresses the topic "Tech to the World: Positioning Jamaica's IT Sector for Global Growth" through a conversation surrounding the IT sector, opportunities for firms to expand on an international scale, and what the GSS Project is doing to help local IT firms to position themselves for growth.
Listen as our host Marjorie Straw, Programme Director for the GSS Project, speaks with special guests Adrian Dunkley, Founder of StarApple AI, and Tastey Blackman, Zone Manager for the GSS TID Accelerator Project.
Welcome to the 7th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry. Listen as our host Julaire Hall, Skills Development Specialist for the GSS Project, speaks with special guest Tenae Daley, Communications & Talent Platform Manager for the GSS Project, to recap the activities of GSS Apprenticeship Week 2022.
Unlock your career in the Global Services Sector! Welcome to the 6th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry. This episode addresses the topic "Careers Unlocked: Equipping Secondary Students to Excel in the GSS" through a conversation surrounding the GSS High School Immersion Bootcamp initiative and how it is preparing students for the world of work, and the GSS industry. Listen as our host Marjorie Straw, Programme Director for the GSS Project, speaks with special guests Ricardo Allen, CEO & Founder of One-on-One Educational Services Ltd and Conrad Valentine, Senior Education Officer at the Ministry of Education & Youth.
Welcome to the 5th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry. This episode addresses the topic "IT Outsourcing: An Investment for the Future" through a conversation surrounding surrounding the current landscape of IT outsourcing in Jamaica, and the opportunities for growth within this segment, now and for the future. Listen as our host Marjorie Straw, Programme Director for the GSS Project, speaks with special guests Egbert von Frankenberg, CEO & Founder of Knightfox App Design and Jaime Vergara, Senior VP of Operations at Ibex Global.
Welcome to the 4th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry, within the hour! This episode addresses the topic "Skills for Success: The Role of Soft Skills in the Industry" through a conversation surrounding the importance of developing and displaying soft skills, and the role they play in the world of work. Listen as our host Julaire Hall, Skills Development Specialist for the GSS Project, speaks with special guests Rochelle James, Founder & CEO of Caribbean Society of HR Professionals and Ralston Tavares, Supervisor of Talent Acquisition at Continuum Global.
Welcome to the 3rd episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry, within the hour! This episode discusses the topic "Are You Ready for the World of Work: Tips & Tricks for Success" through a candid conversation about preparing for the world of work, including tips for crafting a stellar resume, interview tips & how to stand out as a candidate. Listen as our host Julaire Hall, Skills Development Specialist for the GSS Project, speaks with special guests Veronica McCurdy, Director of Client Services at Ibex and Shanique Campbell, President-Elect for UWI STAT Mona.
Welcome to the 2nd episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry, within the hour! Does it pay to invest in employee training? What is the role of upskilling in the industry? Listen as our host Marjorie Straw, Programme Director for the GSS Project, discusses this episode's topic, "The Price of Upskilling: Does it Pay to Invest in Employee Training?" with special guests Ingrid Marshall, Associate Director of Organization Development at HGS Healthcare and Hannastia Mattis, Assistant Manager of Operations at HGS Healthcare.
Welcome to the 1st episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry, within the hour. Our first topic is "Chart your Career: the GSS Career Pathway Framework as a Career Planning Tool" with our special guest, Lisandra Rickards, CEO & Co-Founder of Soul Career. Career planning is a crucial step in launching a successful professional career. Listen as Lisandra speaks with our host, Marjorie Straw, Programme Director for the GSS Project, about tips for career planning and using the GSS Career Pathway Framework as a planning tool for careers in the Global Services Sector (GSS) in Jamaica.