SaaScast: Recent Episodes
Future of SaaS
From building the ultimate SaaS marketing team to taking your product global to bridging the gap between key stakeholders to gamification - and more, SaaScast talks you through the steps you need to futureproof your product. From startups to established names, our guests will help you grow, scale up, and work smarter.
On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Mary Poppen, Chief Customer Officer, Glint Linkedin.
Mary discusses how employee engagement affects customer satisfaction, how to identify if you have an engagement issue, and how onboarding can affect your employee’s enthusiasm.
On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Gabriella DeFlorio, CEO & Founder of Prelay.
Gabriella discusses defining sales goals, setting OKRs to support sales and revenue and why timing is the most important thing when it comes to content.
On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Suresh Krishna Madhuvarsu, Managing Partner at Product10x.
Suresh discusses product launches for enterprise customers, the importance of setting goals and what makes a successful product launch.
On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Ashutosh Garg, CEO, and Founder of Eightfold.ai.
Ashutosh discusses scaling a SaaS company at speed, the importance of feedback, and how pricing can change the perception of your product.
On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Dan Farley, VP of Customer Success at SeenIt.
Dan discusses encouraging innovation in your CS team, how other departments can feed into new ideas for customer success, and emerging trends in the industry.
On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Ovi Negrean, Co-founder and CEO at SocialBee
Ovi discusses perfecting your product-market fit including key identifiers, Northstar metrics, and the best way to get feedback on your product.
On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Nicholas Ghitti, Head of Growth at Tymeshift.
Nicholas chats about how to focus the whole business on growth, using data to inform cross-departmental KPIs, and how to adapt these targets to different stages of growth.
On this week’s episode Gemma Davies, Community Manager at Future of SaaS is joined by Rupal Nishar, AVP of Customer Success at Netomi.
Rupal discusses her approach to churn, what identifiers to look out for and how to use data to drive your retention strategies.
On this week’s episode Gemma Davies, Community Manager at Future of SaaS is joined by Amir Jirbandey, Head of Growth at Papercup.
Amir discusses his approach to growth at Papercup, the data that informs his decisions, and the department most crucial to driving growth.
On this week’s episode, Spencer Coon explains how to better manage the feedback loop for customers, his preferred methods for collecting feedback, tips for creating an effective feedback loop, and how to implement it to full effect.
In this episode, Andrea Saez talks you through the gamification basics, right through to case examples, and other strategies you can use to engage and delight. Including: what gamification is and how it applies to SaaS products; how to apply it to your SaaS product; how to use the technique if you’re on a tight budget; top examples of gamification from the world of SaaS; and tips to get started with your gamification strategy.
In this episode, Neil Barman talks you through the techniques and strategies you’ll need to complete your goals. Key talking points include: yhy 12 months is an achievable target for startups; how to prepare for such ambitious scaling; the timeframes you’ll face; how to target and analyze the right markets; and the biggest lessons Neil learnt from his experiences with scaling.
ForceManager’s VP of Marketing, Jordi Capdevila Espitia, talks you through the ultimate SaaS marketing team. Find out the strategies to put in place, and steps to use, to build out your marketing dream team.
Pipedrive’s Growth Manager for Customer Success, Rodrigo Stoqui, is here to talk you through how to improve your product’s adoption rate. And you can do this with the three Es: Engagement, Escalations, and Expansions (with a PLG secret sauce).