Professional fisherman or women go out to sea in a trawler, throw out bait, use sat nav to find shoals and use a giant net to lure in hundreds of fish at a time. They spend two or three days just fishing and nothing else. Cleverly they also throw out unwanted fish or too small...
Nor is it the metaverse with avatars. Not for mortgage advisers or even sales trainers like me. The future is AR and very close as well. AR or augmented reality is where a computer-generated image is placed on a real-life scene. Imagine the original Mary Poppins or Bedknobs and Broomsticks with cartoon characters in a...
Most social media sites and venues require that you set up a profile. LinkedIn is a great example, and I’ll use this for the remainder of the chapter. The concepts work with all social media profiles. Time spent on your profile is fruitful. Before you crack on populating your profile, you need to be crystal...
Since I was a child, I’ve suffered from Hay Fever with a slight respite when I lived in central London for two years in the mid-’80s. No grass there. We live in Cheltenham, a bowl in the middle of the Cotswolds, surrounded by verdant countryside. Pollen is rife here, and hay fever. The answer is...
Shelley and I regularly like to do a speed walk for 45 minutes around town. We picked this habit up during lock-down, and it’s particularly rejuvenating when I’ve been working in Tivoli Studios all day with no natural daylight. Our favourite route is along Lansdown Road in Cheltenham. A mile-long straight and flat stretch with...
You may have heard of the puppy dog close, which comes from sales training lore of the 1990s. And it still resonates today. My car packed up before the first Lockdown, so I needed a car for a New Year weekend trip to Mevagissey in Cornwall. My 22-year-old stepdaughter Jess came with us and her...
https://www.bbc.co.uk/news/uk-england-cumbria-48913195 An enlightened way of communicating to foreign lorry drivers of lane closures. In their own language and prompted by a sensor picking up the license plate and displaying the correct language. How clever We can also use this when communicating with our customers. Not to change the language you use, that’s jolly clever but...
Copy these, print them off on post-its and stick them on your wall when next factfinding. Use a couple of them and enjoy the harvest that you’ll create. “Show me how…” “Tell me a bit more about that.” “Go into a little bit more detail for me on that.” “That’s interesting; expand on that...
Last summer, I saw countless photos of lender BDMs on British holidays with their families announcing this is the reason “why” they do what they do. And that’s just lovely, justifiable and correct on all levels. I want to develop their “why” even further. Yes, you work for your family and endeavour to create the...
One of my favourite accents comes from Southern Louisiana, USA. Slow, drawling, and rhythmic. Try to copy it, and it sounds terrible. Like the Ant Hill Mob driver in the Whacky Races or Tinker in Speed Buggy. YouTube both of those that if you don’t remember. This person, probably from New Orleans, has grown up...