Webhelp: Recent Episodes

Webhelp

Webhelp's Podcast shares insights from thought leaders and industry experts from across the world and different industries. We discuss the latest CX topics to inspire and encourage new ways of thinking for the leaders of today and the unicorns of tomorrow.

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Season 2: Episode 1 of the Webhelp podcast deep dives on the relevance of analytics to foster well-being in the workplace, and most specifically for jobs like content moderation that need extra consideration. This session gathers experts in the field:

  • Dr Sheena Johnson from The University of Manchester, Occupational and Chartered Psychologist and Professor of Work Psychology and Well-being at Alliance Manchester Business School.
  • Sam Deere, the Founder & CTO of Welbot, an innovative, evidence-based corporate workplace wellness platform designed to improve employee health and well-being.
  • Christopher Bryson, the Managing Director of Global Analytics, who created our People Analytics tool to better support our people.

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This episode is part of our Digital Content Services (DCS) series.

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As fierce competition continues to rise in online marketplaces, brands must differentiate4 to attract and retain customers to stay in the playing field.

Simplifying solutions to make the customers’ lives easier by providing products they need is the most relevant mission of the team at Conrad Electronic.  In this final episode on marketplaces, Rado Svec spills his secret sauce. Listen in to find out.

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In episode 2 on marketplaces, Rado Svec at Conrad Electronic shares how communication and feedback is imperative to develop strong partnerships to create engaging and meaningful content online for customers.

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In this first episode on marketplaces, Rado Svec shares insights how Conrad Electronic have implemented an omnichannel approach from the very beginning to achieve long-term growth. Successfully combining technology and product development to target both B2B and B2B customers, they have effectively offered customers a  smooth and seamless online experience.

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