Shari Pheasant, the Queen of Horsepower, believes in building people first and uses her own brand of horsepower to drive people from the inside out. She is a dynamic speaker, multi-award-winning business innovator and president of the Reno-Sparks NAPA Elite Business Development Group. Shari owns A Master Mechanic, with her husband Jeff, and transitioned to an “out of the shop owner” in 2014.
Shari has over thirty-five years of business management, team building, project management, operational development, marketing/branding and sales experience building scalable, sustainable models. Her strategies strengthen the value of your company brand, improve relations and motivate your team to bring in greater profits naturally, confidently and with ease. She has worked successfully with small businesses and companies to create thriving, sustainable cultures that build profit and wealth through accountable, responsible actions. Find other episodes that feature Shari https://remarkableresults.biz/?s=%22Shari+Pheasant%22 (HERE).
Barry Barrett an authority on sales and selling is a Professional EOS Implementer. His company is Business With Purpose. During Barry’s career as a Service Manager and top salesperson, he honed his talents in communicating with people.
Barry is tireless in his pursuit of excellence in the automotive industry and in all that he does. His passion for providing tools to train owners and their teams to the next level is unlimited. Barry is a Ziglar Legacy Certified Coach. Listen to Barry’s previous episodes https://remarkableresults.biz/?s=%22Barry+Barrett%22 (HERE).
David Eschbach has tenured more than twenty-five dedicated years in the automotive aftermarket. After graduating from the University of Kansas, David committed his professional career to become an industry-leading coach and trusted source for guidance. He understood that earning a position of leadership required experience and a catalog of achievements.
Throughout the past two and a half decades, David has served and counseled leaders of the mahogany hallways as well as one-man start-ups on dirt floors in tin-roofed repair bays. He has learned that there is wisdom in every handshake and a story in every success.
David prescribes the importance of process, with the understanding that money is a byproduct of great service experience. He has learned that the automotive aftermarket is an industry of families. That is why he is humbled that thousands of service managers and hundreds of business owners have trusted his guidance while on their journey to success. Listen to David’s other episodes https://remarkableresults.biz/?s=david+eschbach (HERE).
All the books mentioned on the podcast can be found on the https://remarkableresults.biz/books/ (Books Page.)
Key Talking Points:
Break down the silos of your environment
We are experts at automotive repair and look at other industries and people who don’t know your business
Strong confident leaders are engaged to listen and learn from their team and understand that they don’t have all the answers.
They also know that their team wants to provide input to help the company grow
Culture is incredibly important that encourages the openness
Culture comes from core values
They must be identified so your company has a northbound direction
One of Barry’s core values is ‘Radical Transparency’
This is the truth as you see it.
Book Ego is the Enemy
Creativity comes from culture
Adam Grant Ted Talk – The Surprising Habits of Original Thinkers
It is about capturing and using great ideas
They may need time to grow
The brain is used for having ideas not storing them
If you wake up at night write down what your thoughts are. Your brain will rest
Brainstorm with the team on how you can find another $100 increase to your average repair order
In an ideas factory, Walt Disney says there are three types:...