Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals.
Watch like a DOCUMENTARY … Learn like a SEMINAR.
Helping automotive aftermarket professionals improve; one lesson at a time.
Academy Panel:
Scott Weaver from Superior Auto Electric … the world knows him as Gonzo from Gonzo’s Tool Box. He writes about his personal view of the industry published every month and shares his brand of knowledge and humor on ‘Gonzostoolbox.com. ’ No doubt if you earn your living on the service side of the aftermarket, you’ve read his articles or may have even read his book ‘Hey Look I Found a Loose Nut’.
Scott is an ASE Master Tech, Owner of Superior Auto Electric, a writer and editor for Haynes Manuals, a Marine Veteran, a Substitute Teach at Oklahoma Technical College and an avid golfer and a recent survivor of open heart surgery. (Episode https://remarkableresults.biz/e109/ (109 )& https://remarkableresults.biz/e207/ (207))
Uwe Kleinschmidt is founder and CEO of AutoVitals. He is a passionate visionary and is dedicated to building solutions for the independent automotive shop owner to succeed d in the modern internet era. He has spent 15+ years working with automotive technology with Robert Bosch in a variety of positions around the globe, building software to master the transition to highly-computerized cars. Uwe is an Ironman finisher, holds a Ph.D. in Electrical Engineering, is an inventor and holder of multiple patents. (Episode https://remarkableresults.biz/e189/ (189))
Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan. Bill has been in business for over 30 years. He is a big collaborator with industry professionals, in building today’s “high-tech/old-fashioned” customer service system.
He currently serves on several industry and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries and Cardone. (Listen to Bill in episodes https://remarkableresults.biz/e039/ (39), https://remarkableresults.biz/e069/ (69), https://remarkableresults.biz/e100/ (100), https://remarkableresults.biz/e118/ (118), https://remarkableresults.biz/e200/ (200), https://remarkableresults.biz/a002/ (THA 002) Resolutions, https://remarkableresults.biz/a006/ (THA 006 )Managing a Negative Online Review and https://remarkableresults.biz/a012/ (THA 012) What Keeps you up at night)
Talking Points:
We need to get together and become inter-dependent.
Out of Many One: E pluribus Unum (Quote of Dollar Bill)
We think along the lines why being independent is a good thing, because we’ve always considered the ‘aftermarket’ as independent vs the dealership.
It’s a pride thing, a self-motivation thing, and an unshaken inner self-awareness that their that damned good. . . and most of them are.
It seems to breed us not working together to lift our image, improve labor rates, access to information, share tools and equipment, etc.
Fragmented space in automotive for tools, processes, “I need my own solution”, “Every shop is different”, “just add an option for me”.
125 point of sale systems.
The learning curve for SA is steep, tools can’t be used to their fullest.
Associations are great that help to bring lobbying and benefits, but they lack in membership. Why because we choose not to care because we are ‘independent’. Should we go it alone. We’ve come to learn that twenty-groups bring strength to their individual members. Associations create networking opportunities and bridges the gap of being ‘alone’.
Other “most” important thing is the inner drive to succeed with or without anyone’s help. To be independent also means that your method of working doesn’t revolve around a set time structure such as punching a time clock. In other words, you do what needs to be done,...