Summary: In this episode, Denise and John discuss John's journey from being an employee at UPS to becoming a successful entrepreneur in the beauty industry. They explore the challenges faced in starting a salon, the importance of customer service, and how John's experiences led him to become a sought-after speaker and consultant. The conversation highlights the evolution of The DiJulius Group and the lessons learned along the way. Takeaways: * John always had an entrepreneurial spirit. * Their salon was created to improve the industry. * Customer service was the key differentiator. * Hiring inexperienced staff was a bold strategy. * Transitioning to speaking was unexpected but rewarding. * The importance of mentorship and learning from others. * Building a strong company culture is essential. * How The DiJulius Group evolved from speaking to consulting. * Lessons learned shaped future business strategies.

Chapters: 00:00Welcome and Listener Appreciation 01:49John's Entrepreneurial Spirit and Early Career 05:35The Journey to Opening a Salon 11:09Customer and Employee Experience Focus 15:34Hiring and Training Strategies 21:22Transitioning from Salon Owner to Speaker 29:24The Evolution of the DeJulius Group Links:

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