Process Breakdown Podcast (audio): Recent Episodes
Process Breakdown Podcast (audio)
CEOs, COOs, and Managers discuss how they systematize and streamline business processes to scale up operations in their companies. This podcast is brought to you by the team at SweetProcess.
Last Updated on October 6, 2025 by Owen McGab Enaohwo At a Glance: The Impact of SweetProcess on Market JD Rafi Arbel, President of Market JD Market JD’s Journey to Discovering SweetProcess When Market JD was created, it wasn’t just another marketing agency. It was born out of a real problem that needed to be […]
The post How SweetProcess Positioned Market JD for 8x Growth appeared first on SweetProcess.
Last Updated on September 30, 2025 by Owen McGab Enaohwo The inability of a business to operate optimally due to the absence of certain employees is a significant red flag. Jeremiah Gaul, president of digital banking and mortgage at Profinium Bank, encountered this issue when he joined the company several years ago. To reduce the […]
The post How Profinium Bank Overcame Operational Bottlenecks Spanning Over a Century Through Effective Documentation appeared first on SweetProcess.
Last Updated on August 2, 2025 by Owen McGab Enaohwo The Impact of Implementing SweetProcess at a Glance Get the same or even better results for your business. Take the first step by signing up for a free trial now, no credit card required. Want to hear Ted Pope’s whole story? Listen to the full […]
The post How 2050 Partners Doubled Its Size With SweetProcess appeared first on SweetProcess.
Last Updated on August 2, 2025 by Owen McGab Enaohwo A single decision can have a profound impact on a business. Robert Goudie, the founder of Consortium Private Wealth, struggled to manage his business processes in Microsoft Word. The documents were clunky, disorganized, and difficult to update due to the system’s limited features. This hindered […]
The post How Consortium Private Wealth Resolved Decades of Tribal Knowledge by Streamlining Its Operations appeared first on SweetProcess.
There’s no limit to what an organization can achieve with the right people. As the chief operating officer at City Year, a nonprofit, Dr. John Tupponce accomplishes the organization’s goals by cultivating an inclusive team culture. In this episode of the Process Breakdown Podcast, Dr. John Tupponce speaks with the host, Chad Franzen, about how […]
The post Building Effective Teams in a Competitive Market appeared first on SweetProcess.
People are an essential asset of any business. How you manage them determines your organization’s outcome. As the chief operating officer (COO) at Caresyntax, a surgical healthcare software and data solutions provider, Tim Lantz implements an operational framework that prioritizes his team and aligns them with the organization’s core values. Tim Lantz is the guest […]
The post Aligning Your Team With Your Organization’s Core Values for Sustainable Growth appeared first on SweetProcess.
Transitioning from his role as the chief executive officer to the chief operating officer at thoughtbot, a software design and development agency, Chad Pytel enhances the organization’s operations across its remote locations by streamlining its workflow and providing the teams with the tools they need to be efficient at their jobs. Chad Pytel is the […]
The post Creating a Standard Framework for Remote Team Success appeared first on SweetProcess.
Feedback helps in creating better products and services. But if you aren’t careful, you might waste time and resources implementing misaligned feedback. As the chief operating officer at Rhumbix, a construction software platform, Drew DeWalt adopts a systematic approach to developing products that resonate with the organization’s goals. Drew DeWalt is the guest in this […]
The post Growing Your Business With Relevant Feedback appeared first on SweetProcess.
Effective documentation gives businesses a clear blueprint for operations. As the chief operating officer at Bitcoin IRA, a financial services platform, Chris Kline implemented regulatory standards and scaled up operations in the organization by documenting their processes. Chris Kline is the guest in this episode of the Process Breakdown Podcast. He speaks with host John […]
The post Scaling Your Business With Effective Documentation appeared first on SweetProcess.
The quality of your team can either make or break your business expansion. Coming on board as a chief operating officer at Localize, a real estate tech-focused company, Omer Granot was saddled with the responsibility of expanding the organization from its base in Israel to the United States. So he mapped out an effective strategy […]
The post Emerging Into New Markets With Results-Driven Strategies appeared first on SweetProcess.
Continuous improvement is the pathway to sustainable business growth. As the chief operating officer at dscout, a consumer-insight company, Chip Hardt sets the pace for continuous improvement by creating systems for eliminating waste. He explains how each project depends on the next and taking the time to identify bottlenecks is essential to optimize processes. Finishing […]
The post Debottlenecking Processes for Improved Operations appeared first on SweetProcess.
As the regional director of operations at Castle Group, Ryan Johnson understands the relationship between employee motivation and customer satisfaction. He prioritizes the well-being of his team members so they can deliver their best. Ryan Johnson is the guest in this episode of the Process Breakdown Podcast. He speaks with host Chad Franzen about the […]
The post Managing Employee Needs for Improved Business Operations appeared first on SweetProcess.
Success in business is most achievable when the entire team is on the same page. Doubling as co-founder and chief operating officer at DrChrono, a healthcare software provider, Daniel Kivatinos understood that he needed the cooperation of his team members to achieve the organization’s goals. So he created effective systems to carry everyone along in […]
The post Driving Success via a Collective Team Effort appeared first on SweetProcess.
Effective customer service is a collective effort of every employee. Rajaa El Oualidi brings her wealth of experience in customer service to the table as a senior director of operations at UDR, a real estate investment trust (REIT) company. She created a system that requires team members to be a part of the customer satisfaction […]
The post Developing a Customer Service–Conscious Team for High Performance appeared first on SweetProcess.
As the chief operating officer and founding member at Flyhomes, a real estate agency, Ryan Dibble adopts a customer-centric approach in his operations with an emphasis on effective problem-solving. Ryan is the guest in this episode of the Process Breakdown Podcast. He shares his experience with host Chad Franzen about creating an enabling business environment […]
The post Building Customer Trust With Effective Problem Solving Skills appeared first on SweetProcess.
Gaps in an organization’s operations reflect in its sales and lead to low revenues. As the director of operations at Corvia, a payment solutions provider, Carlos Amaya streamlines the organization’s operations and offers strong support to the sales team for higher efficiency and increased revenue generation. Carlos Amaya is the guest in this episode of […]
The post Increasing Business Profits With Sales-Driven Operations appeared first on SweetProcess.
Employee motivation acts as a driving force for an organization’s success. As the hospital administrator at Arkansas Children’s Northwest, AnneMarie Witecki implements processes that enhance employee motivation and measure employee performance objectively. AnneMarie Witecki is the guest in this episode of the Process Breakdown Podcast. She speaks with host Chad Franzen about strategies for employee […]
The post How to Identify and Develop Competent Leaders Among Your Team appeared first on SweetProcess.
A motivated and devoted team is the best arsenal for managing and conquering a crisis. As the chief operating officer at Rady Children’s Hospital, Dr. Nicholas Holmes manages the organization’s operations with a people-centric approach for collective success. Dr. Nicholas is the guest in this episode of the Process Breakdown Podcast. He speaks with host […]
The post Overcoming Crises With Team Engagement and Motivation appeared first on SweetProcess.
A great customer experience builds trust and loyalty for long-term engagement. As the chief operating officer at Zenefits, a workflow software, Isaac Vaughn implemented processes to continuously improve the customer experience for maximum satisfaction. Isaac Vaughn is the guest in this episode of the Process Breakdown Podcast. He speaks with host Chad Franzen about how […]
The post Improving the Customer Experience With the Right Processes appeared first on SweetProcess.
Scaling business operations is counterproductive without the right systems and resources. The chief operating officer at ThriveDX, Rohit Sharma, adopts a systematic approach to scaling the organization’s operations effectively. Rohit Sharma is the guest in this episode of the Process Breakdown Podcast. He speaks with host Chad Franzen on the importance of automation, structuring, and […]
The post Scaling Your Operations Systematically for Optimal Performance appeared first on SweetProcess.
Making a career shift from the public sector to the private sector, Mike McCarthy finds that trust is a constant variable for success. As the chief financial and chief operating officer at Northern Essex Community College, he creates a conducive environment and implements the right systems to earn the trust of his team members and […]
The post Building a Conducive Environment for Collective Success appeared first on SweetProcess.
As the managing director at All Residential Real Estate, Perry Beebe is committed to offering his clients the best property management services. The constant changes in the real estate industry call for regular updates to the business process. However, the paper-based checklists on the ground initially were ineffective in meeting the documentation needs. They were […]
The post How All Residential Real Estate Built a More Efficient Workforce by Streamlining Its Operations appeared first on SweetProcess.
Are you confident in your team’s ability to deliver great results on the job? Empowering team members with the right knowledge and equipment enhances their competence. As the chief operating officer at Jumpstart, Jennifer Templeman engages with prospective employees right from the hiring stage to equip them with all the resources they need to be […]
The post Creating a Strong Employee Support System for a Successful Business appeared first on SweetProcess.
Onboarding new employees remotely is challenging for many organizations due to the absence of physical and in-person interactions. As the chief operating officer at Portfolio Creative, a staffing and recruiting agency, Kristen Harris breaks the barrier of non-physical interactions in the remote onboarding process by creating avenues for virtual engagement. Kristen Harris is the guest […]
The post Onboarding New Employees Remotely With Purposeful Virtual Interactions appeared first on SweetProcess.
As president and financial advisor at Thimbleberry Financial, Amy Walls leads a team of financial experts who help clients manage and grow their money for a purpose. Having standard processes is integral to an organization’s success. So Amy created business processes in Microsoft Word documents to enhance their operations. However, her team had difficulty accessing […]
The post How Thimbleberry Financial Improved Its Employee Onboarding With Effective Documentation appeared first on SweetProcess.
Manny Cosme is the president and chief executive officer of CFO Services Group, a management accounting firm. Part of his responsibilities is to help small businesses streamline their bookkeeping and accounting needs. Doing these tasks was easier in the early stage of the business. But as the company grew, capturing the nuances of each client […]
The post How CFO Services Group Overcame Tribal Knowledge With Effective Documentation appeared first on SweetProcess.
A high level of staff retention enhances an organization’s capacity to accomplish its goals. As a hospitality business consultant, Natalie DiBattista helps businesses to resolve the biggest challenge of staff retention in the industry. Natalie DiBattista is the guest in this episode of the Process Breakdown Podcast. She discusses with the host, Chad Franzen, about […]
The post Creating a Positive Work Culture to Promote Employee Retention appeared first on SweetProcess.
The culture of “staying in your lane” deprives people of the opportunity to reach their full potential. As a business leader, David Brownlee avoids playing it safe by charging his team members to push themselves to greater heights in their work. His leadership style of innovation yields results that were once thought to be impossible. In […]
The post Building a Culture of Innovation for Success appeared first on SweetProcess.
As the marketing and customer experience director at Preferred Home Services, Katie Sullivan’s top priority is to create repeatable valuable experiences for their customers. Featured on the Inc 5000 list in the past three years, streamlining the organization’s operations was essential to managing its fast growth. But the absence of an effective workflow software created […]
The post How Preferred Home Services Scaled up by Streamlining Its Operations appeared first on SweetProcess.
Organizational goals are more attainable when teams work together in one accord. As the chief operating officer at Frontpoint, a do-it-yourself home security system, Derek Carder set up systems to foster collaboration and prevent the formation of silos within the team. He adopted a servant leadership style to understand employees’ pain points and identify loopholes […]
The post Cultivating a Collaborative Culture to Achieve Common Goals appeared first on SweetProcess.
Is your organization leveraging collaboration for success? After joining a team of nine partners at AO, a full-service architectural services firm, Brendan Farrell’s top priority was to synchronize the organization’s operations. He created opportunities for the partners to combine their expertise through effective collaborations toward accomplishing the organization’s goals. Brendan Farrell is the guest in this […]
The post Cultivating a Collaborative Culture in Your Team for Greater Success appeared first on SweetProcess.
Are you running your business based on data or assumptions? A business that isn’t data-driven is vulnerable to risks. As the head of operations analytics at Calpine, an integrated energy company, Rajeev Aluru streamlines the organization’s business operations from a data-driven perspective to prevent risks and drive digital transformation. Rajeev Aluru is the guest in […]
The post Driving Digital Transformation With a Data-Forward Approach appeared first on SweetProcess.
The ability of medium- to large-size businesses to synchronize their operations gives them a competitive edge. As the chief operating officer at Studio Movie Grill, an experiential theater dining company, Brian Hood maintains operational consistency across the organization’s 21 locations. Having the entire team on one page helps them improve their services and mitigate rising […]
The post Cultivating a Culture of Consistency in Operations for Continuous Improvement appeared first on SweetProcess.
What are your employees saying about your organization? As director of operations at LCS, Jacob Harder understood that people are the greatest assets of any business. So, he created systems to help his team members be more efficient at their jobs and share their opinions about their work conditions in the organization without fear of […]
The post Cultivating Healthy Relationships in Your Team for Collective Success appeared first on SweetProcess.
A business built around its founder suffers sustainability and longevity issues in the founder’s absence. As the chief operating officer at ARHomes, Don Whetro had to create systems for the business to thrive after the passing of its founder, Art Rutenberg. Don Whetro is the guest in this episode of the Process Breakdown Podcast. He […]
The post Learn to Pivot From a Founder-Led Organization to a Mission-Led Organization appeared first on SweetProcess.
Are your team members making the most of their strengths in their roles? Having worked with people for more than 20 years in his career, Luis Mar Silva understands that people are at their best when they execute roles based on their strengths. As the director of operations at Hilmar Cheese Company, a cheese production […]
The post The Impact of Servant Leadership on Business Growth and Development appeared first on SweetProcess.
Is your business ready to step into the spotlight? Having successfully launched two startups, Huzefa Olia understood the importance of laying a good foundation for a business. As the chief operating officer at 1Kosmos, a digital identity management company, he built an efficient team and created effective processes to solidify the organization’s operations before coming […]
The post Emerge From Stealth Mode by Streamlining Your Startup’s Operations appeared first on SweetProcess.
The ability to prioritize and automate tasks helps businesses focus on their core goals for success. As the president and chief operating officer (COO) at Perfect Snacks, a food business that specializes in refrigerated protein snacks, Elizabeth Carter drives growth by aligning the organization’s operations with its most important needs to increase efficiency. Elizabeth Carter […]
The post Building Competent Teams With Effective Strategies and Systems appeared first on SweetProcess.
Sarah Brenner is the director of quality assurance at Belvidere Community Unit School District 100. Upon taking the role, Sarah had the mandate to streamline the company’s operations. Part of that mandate was to make information easily accessible to stakeholders, especially the parents and guardians of the students. For this change to happen, the organization […]
The post How Belvidere Community School District Trained a More Efficient Staff With Effective Business Process Documentation appeared first on SweetProcess.
Branch operations manager Sarah Beach and certified financial planner Elian Levatino are part of the leadership team at Benchmark Wealth Management, a financial advising firm. With a strong team of financial experts, the organization was growing at lightning speed using a team-based approach to financial planning. But there was a missing piece in its operations […]
The post How Benchmark Wealth Management Streamlined Its Operations With the Right Process Documentation Software appeared first on SweetProcess.
What are the most important things to customers? Answering this question effectively is the best way to provide customer satisfaction. As general manager and chief operating officer at Uncommon Goods, Brian O’Connor built a customer-centric system to drive growth. He’s constantly implementing new strategies to improve their operations and deliver exclusive items to consumers. The […]
The post Understanding the Customer’s Priorities for Better Satisfaction appeared first on SweetProcess.
Employees sometimes need more than their take-home pay to go the extra mile in accomplishing organizational goals. As the chief operating officer at NinjaHoldings, a digital lending platform, Jack Snitkovsky doesn’t only streamline the organization’s operations. He also enhances employee engagement. He set up processes to reward employee performance with the right incentives. Jack Snitkovsky […]
The post Increasing Team Performance With Incentives appeared first on SweetProcess.
The formative years of a business can either make or break it. As head of growth at LULA, Rafi Benzaquen channels his expertise in business operations to establish a strong growth framework for the early-stage intertech startup. From building an efficient team to identifying the right products, Rafi is gradually scaling up the organization. The […]
The post Positioning Your Startup for Sustainable Growth appeared first on SweetProcess.
Does your team have the right values to successfully navigate change? Having served in the military, Dave Davies understands that there’s no limit to what a team can achieve with a positive attitude. As the chief operations officer at Force Management, he prioritized the character of potential team members over their experience when hiring for […]
The post Prioritizing Character Over Experience for Sustainable Growth appeared first on SweetProcess.
Leading large and diverse teams spread across the United States is challenging. Servant leadership sets a precedent for the entire organization. As the chief operating officer at Versa Integrity Group, a fast-growing asset integrity management company, Anthony Chaney is responsible for about 1,000 employees and more than 300 customers out of 23 locations in the […]
The post Growing Your Team With a Servant Leadership Style appeared first on SweetProcess.
Launching new products into the market can be a challenging process, with competitors employing every marketing strategy possible to keep new entrants at bay. Carleen Pan makes complex marketing issues look easy with her problem-solving skills. Joining the team at VIDERI, she helped the organization launch new products and streamline its operations by implementing effective […]
The post Streamlining Marketing Operations for Successful Product Launch appeared first on SweetProcess.
Have you empowered your team with the right tools to excel in their jobs? Adopting effective workflow tools is necessary to thrive in a competitive market. As the chief operating officer at How To MANAGE a Small Law Firm, Alejandra Leibovich was adamant about not leaving room for human errors. She leveraged her expert design […]
The post Minimizing Human Error With Custom Software for Higher Efficiency appeared first on SweetProcess.
A global economy calls for an inclusive security framework beyond the physical environments of a single workplace or nation to mitigate risks. Both physical and digital threats have continued to increase, and there is a need to develop a comprehensive security standard. From serving as a military officer to providing security detail to individuals and […]
The post Securing Your Assets With Effective Physical and Digital Risk Management appeared first on SweetProcess.
Managing a medical practice successfully requires a strong support system. As the chief operating officer at Associates for Women’s Medicine, Dana Karanik combines her nursing and business experience to build the ideal team and system for scaling the organization. She ensures the safety of the organization’s employees and patients, especially in the face of COVID-19. […]
The post Cultivating a Positive Culture for Sustainable Growth appeared first on SweetProcess.
The restaurant industry was one of the industries most impacted by the COVID-19 pandemic. As the chief operations officer at Bottleneck Management, Mark Gray was saddled with the responsibility of keeping the business intact during the pandemic. In this episode of the Process Breakdown Podcast, the host, John Corcoran, speaks to his guest Mark Gray […]
The post Aligning Your Team With Your Business Goals for Sustainable Growth appeared first on SweetProcess.
Driven by a passion to administer care, Richard Mabe earned a nursing license and found his niche in operations while working at Waltonwood Senior Living. As regional director of operations at Waltonwood Senior Living, Richard successfully managed the communication chain at the organization during the COVID-19 pandemic. In this episode of the Process Breakdown Podcast, […]
The post Implementing Effective Communication Processes in a Major Crisis appeared first on SweetProcess.
Starting his career as an entry-level logistics consultant in 2016, Josh Brawley has risen to the position of chief operating officer of FWF (previously Fifth Wheel Freight) through hard work and dedication. As a leader managing a diverse team, Josh understands that people are the biggest investments in an organization. FWF management emphasizes the importance […]
The post Building Your Team From a Cultural Perspective for Success appeared first on SweetProcess.
“If it’s not broken, don’t fix it.” The ability of business leaders to question such standards in improving their systems is a gamechanger in business operations. As the director of operations and database systems at Xtime, Hanan led the organization in their migration to Amazon Web Services (AWS) cloud computing service, a major move in […]
The post Leading Your Team Through a Major Operational Change appeared first on SweetProcess.
The success of a project hinges on the contributions of the team. As director of operations and project management at Ten35, a marketing agency, Janna Retzler built a project management team from scratch to enhance the organization’s operations. She accomplished this task despite the constraints of working remotely due to the COVID-19 pandemic. In this […]
The post Building an Efficient Project Management Team for Operational Excellence appeared first on SweetProcess.
Do your employees resonate with the values of your organization? Staying true to its value of being real, Widerfunnel creates an enabling environment for team members to tell their truth and be confident in their abilities. The host of the Process Breakdown Podcast, Dr. Jeremy Weisz, has an interesting conversation with his guest Victoria Petriw […]
The post How to Scale the Culture of Your Organization as It Grows appeared first on SweetProcess.
Business processes and procedures are most effective when they align with your organization’s purpose. Not only do they enhance your operations, but they also help you take steps to accomplish your goals. The host of the Process Breakdown Podcast, Dr. Jeremy Weisz welcomes his guest Kerry Stover on this episode of the show. Kerry talks […]
The post Empowering Your Team With Purpose-Driven Processes and Procedures appeared first on SweetProcess.
Is your business positioned for its much-needed scaling? The emergence of the COVID-19 pandemic created a surge in demand for video communication platforms like BigMarker. As chief operating officer (COO) and head of product, Justin Brown had to come up with innovative ways to manage the exponential growth and opportunity his company experienced during the […]
The post How to Scale Your Business in Response to High Demand Opportunities appeared first on SweetProcess.
Eric Burnside is the vice president and director of business development at Independent Retirement, a family-owned and operated third-party administration firm in Portland, Oregon. As a small business, one of the goals of the team at Independent Retirement was to double their client base over the next five years. Streamlining their business operations was a […]
The post How Independent Retirement Improved Its Operations With Effective Process Documentation for Growth appeared first on SweetProcess.
As a co-founder at Rise25, Dr. Jeremy Weisz connects businesses to their clients to build life-changing relationships by using effective podcast and content marketing strategies detailed in their Dream 100 ROI strategy. A lot of work goes on in the background to launch and manage the podcasts successfully. Jeremy figured that having detailed standard operating […]
The post How Rise25 Organized Its Workflow With Effective Business Process Documentation appeared first on SweetProcess.
Managing your inventory effectively is a prerequisite for a successful business operation. Servicing about 130,000 subscribers and processing about 7,000 orders daily, Hunt a Killer adopted the days of inventory on hand (DOH) metric to keep its operations in order. On this episode of the Process Breakdown Podcast, the host, Dr. Jeremy Weisz, engages his […]
The post Days of Inventory on Hand: A Successful Inventory Management Strategy appeared first on SweetProcess.
Today’s experiences are precedents for future opportunities. From the classroom as a third-grade teacher, Keith Westman became a middle-school principal and then rose to the position of COO. His interactions with students and teachers make him well-grounded in managing the operations of his organization efficiently. The host of the Process Breakdown Podcast, Dr. Jeremy Weisz, […]
The post From Third-Grade Teacher and Middle-School Principal To Efficient COO appeared first on SweetProcess.
Are you struggling with achieving your business goals? If so, you may need to evaluate the efficiency and structure of your operations team. Aligning your team with your vision and using the right tools helps you enhance your business operations by identifying opportunities, mitigating risks, and implementing effective change management for efficiency. The host of […]
The post How to Align Your Team With Your Business Goals for Success appeared first on SweetProcess.
CEO Gretchen Pisano and Chief Design Officer Jennifer Schneider at pLink Leadership are passionate about helping businesses accelerate their growth. As a fully virtual company with team members across the United States, pLink Leadership relied on having everyone operate with the same processes to maintain consistency and efficiency. But achieving these was a challenge in […]
The post How pLink Leadership Eliminated Fear Among Its Employees With a Strong Knowledge Base appeared first on SweetProcess.
The owner of MiPA, Emma Mills, is dedicated to helping business owners and entrepreneurs focus on growing their businesses. She and her team handle the back-and-forth communications between business owners and their customers that normally take time. To help businesses stay focused, Emma and her team have to be organized and on top of their […]
The post How MiPA is Scaling up With Streamlined Business Processes appeared first on SweetProcess.
Jacob Syrytsia, Chief Executive Officer at AEJuice, is the go-to person if you want to create videos to promote your business online. Today, his business is worth $2 million in revenue, but it didn’t happen overnight. He had to build his business from scratch. Getting buy-ins from customers presented a challenge. Despite having a good […]
The post How AEJuice Used Optimal Training and Knowledge Base to Build a More Effective Customer Support Team appeared first on SweetProcess.
TechQuarters’ CEO Chris Dunning and Operations Director Mark O’Dell are committed to helping small- to medium-sized businesses leverage opportunities in the cloud. With over a decade of experience under their belts, they have mastered the art of planning, moving, supporting and training users as they migrate their IT online. But it wasn’t always so easy. […]
The post How TechQuarters Overcame Tribal Knowledge By Creating Effective Business Processes and Procedures appeared first on SweetProcess.
Business Intelligence & Lean Six Sigma Champion at Turkstra Lumber, Jamie Ramsden, prioritizes keeping the organization’s operations running smoothly. As far as job expertise was concerned, Jamie and his team were up to the task. But working in an industry that isn’t “leading edge” in processes, they relied solely on their individual efforts to get […]
The post How Turkstra Lumber Supercharged Its Employees’ Efficiency by Creating Seamless Business Processes appeared first on SweetProcess.
Fresh perspective, new look, or external feedback on things is always good. On this episode of the Process Breakdown Podcast, guest speaker Mr. Rhys Green and host John Corcoran discuss how looking with a fresh perspective can transform things. They recapped Mr. Green’s time at various companies where, as the newcomer he often brought new […]
The post Impact Business Sales by Simplifying Processes and Integrating Culture appeared first on SweetProcess.
One who specializes in a craft to a point of excellence at executing that craft is labeled an expert. Time and devotion are what it takes to become an expert. In these times of technology and automation, experts may seem to not be much of a necessity, making the decision companies must make to hire […]
The post The Relevance of Experts in a Technologically Evolving World appeared first on SweetProcess.
Strategic planning is the identification and achievement of long-term overall aims and interests. Unfortunately, most businesses fail to achieve their set goals when certain factors of strategic planning aren’t handled properly. On today’s episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, the guest speaker, Joan Rosal, shares seven factors that affect strategic planning […]
The post Reasons Strategic Planning Processes Fail and How You Can Avoid It appeared first on SweetProcess.
Transforming teams and building new processes efficiently requires creativity, buy-in, and honest feedback from all stakeholders. One way to cultivate such an open and supportive work culture is to create and support mentorship in your organization. Kristin Ashcraft, COO at Genome Medical, talks about this with Dr. Jeremy Weisz on today’s episode of the Process […]
The post Empowering Your Team by Creating an Open, Positive and Transparent Work Culture appeared first on SweetProcess.
In today’s episode of the Process Breakdown Podcast, the author of the book Exit Rich: The 6 P Method to Sell Your Business for Huge Profit, Michelle Seiler Tucker talks about the steps that should be taken when owners of brands/businesses are ready to retire or sell their businesses. Ms. Seiler Tucker and Mr. Corcoran […]
The post Ready to Sell? Here is How to Maximize Your Profits appeared first on SweetProcess.
You shouldn’t hire just anyone to join your work team. Thorough screening and assessment are essential to determine whether or not the potential hire is a perfect fit. In today’s episode of the Process Breakdown Podcast, host Dr. Jeremy Weisz and guest Yonhee Choi Gordon, COO at JMG Financial Group, discuss this hiring process. They […]
The post Streamlining the Onboarding Process and Building a Tightly Incorporated Team appeared first on SweetProcess.
One of the most basic necessities of life is water. There are many places in the world where clean water is a rarity. Fortunately, there are agencies that have made providing clean water for people in such places their mission. Charity: water is one of such agencies. On today’s episode of the Process Breakdown Podcast, […]
The post Understanding The Role of a COO in an Organization appeared first on SweetProcess.
As the quality assurance and sensory coordinator at Stone & Wood, maintaining quality assurance and smooth operations is the crux of Thomas Parker’s duties. Following regulatory standards is mandatory in the industrial environment that he operates in. But stepping up to the plate is a struggle in the absence of an effective system. The binders […]
The post How Stone & Wood Turned Its Business Performance Around by Structuring Its Operations appeared first on SweetProcess.
Ideal leaders are leaders because they serve their followers selflessly, carry them on their shoulders, and have everyone’s well-being at heart. In this episode of the Process Breakdown Podcast with John Corcoran, the guest speaker, Michael Abramson, COO of Xponential Fitness, is an example of such a leader. They discuss ways of being a strong leader, […]
The post How Creating Opportunities for Others to Rise Makes You a Strong Leader appeared first on SweetProcess.
Every now and again, we take on new workers for our companies, and we want to be sure we did it right and hired the best person. As such, there are processes in place to do hiring the right way. Alex Zerbach, today’s guest on the Process Breakdown Podcast, discusses the hiring process with Dr. […]
The post Streamlining Your Hiring Process to Find the Right Candidate appeared first on SweetProcess.
Modern technology has been making things easier, processes smoother, and wait times shorter. So, the need to adopt and incorporate new tech into businesses is clear because they improve productivity and streamline the work process. Heather Roemmich is the COO at Canzell Realty and the guest on today’s episode of the Process Breakdown Podcast. She […]
The post Streamlining Scaling Operations: How to Go Virtual Without Getting Overwhelmed appeared first on SweetProcess.
Health tracking is essential because of how you can measure the effectiveness of your company’s processes. That’s why on this episode of the Process Breakdown Podcast, with Dr. Jeremy Weisz, he profiles COO Sarah Shepard. She is the COO at StringCan Interactive, a company that believes in putting strategy before tactics, and helps clients navigate […]
The post Tracking the Right Metrics: Identifying Lagging and Leading KPIs appeared first on SweetProcess.
Momentum is the gradual build-up of a process. Momentum is important because the little things add up to big things, and build up to greater things, just as Mr. Benjamin Carlson, director of operations at Total Mechanical, explains in this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz. They talk about change, growth, […]
The post Using the Power of Momentum to Foster Business Growth appeared first on SweetProcess.
During this pandemic, working from home is what it’s all about, with companies working hard to manage and maintain a positive relationship with team members. Rachel Scava talks about the struggles and advantages that come with members working remotely with Dr. Jeremy Weisz. They also discuss tips on growing your business quicker and ways to […]
The post How to Handle The Advantages and Struggles of Managing a Remote Or Hybrid Team appeared first on SweetProcess.
Nowadays, equality is a big thing. Everyone deserves equal opportunity, no matter their background or orientation. That’s why diversity, equity, and inclusion in companies are in constant need of improvement to help people who are new and from different backgrounds fit in and feel like they belong. Michon Pinnix, COO at Chimera Bioengineering, stresses the […]
The post How to Improve Diversity, Equity, and Inclusion in Companies appeared first on SweetProcess.
Continuous improvement should be a core value in every sector of life, and your business processes should be getting better with every passing day. This is happening in the education sector thanks to Kim Kross, today’s guest speaker on the Process Breakdown Podcast with Dr. Jeremy Weisz. She is the COO at Elevate K-12, a […]
The post How to Make Continuous Innovation a Core Value in Your Business appeared first on SweetProcess.
We all want to improve efficiency in our company operations. A crucial way to ensure we get this is by setting operational structures, as this episode’s guest, Jennifer Imion, explains on today’s episode of the Process Breakdown Podcast with Dr. Jeremy Weisz. Ms. Imion and Dr. Weisz discuss the application of these structures at Mavin […]
The post How Setting Operational Structures Can Promote Efficiency in Business appeared first on SweetProcess.
Having the right business mindset is important for maintaining and running a business. Guest speaker Daniel Delank, and the Process Breakdown Podcast host, Jeremy Weisz, talk about the importance of positive client relationships, sharing plans, and keeping absolute transparency with clients. Mr. Delank is the COO of loadbee, a company that advertises the content of […]
The post Why Your Mindset Is the Key to Achieve Operational Excellence appeared first on SweetProcess.
Running a business isn’t always about creating processes and making sales. It’s also about measuring your business processes every now and then to make them more effective. In fact, streamlining your processes is a lot like sales. That’s why on this episode of the Process Breakdown Podcast, Dr. Jeremy Weisz talks with Sophie Blais, COO […]
The post Using a Sales Mindset to Streamline Your Company’s Operations appeared first on SweetProcess.
Working in-person during this pandemic isn’t ideal, and working remotely (from home) is usually the only option. That’s why on this episode of the Process Breakdown Podcast with John Corcoran, today’s guest, Tony Delmercado, COO of Hawke Media, discusses remote work and working in a pandemic. They also talk about Mr. Delmercado’s company’s origins, the […]
The post Supporting Positive Mental Health with a Remote Workforce During the Pandemic and Beyond appeared first on SweetProcess.
Knowledge is defined as awareness gained by experience. But what if you’re a young COO with menial experiences looking to learn from someone who has worked in your shoes? Today’s podcast episode with Dr. Jeremy Weisz features John Blessing, COO of Forensic Analytical Consulting Services, and what he’s learned from his experiences. They discuss the […]
The post What I Wish I Knew Earlier About Being a COO appeared first on SweetProcess.
The CEO of ShipCalm, Ted Fogliani, has always been process-driven. He was keen on streamlining the operations at ShipCalm when he founded the company, but all the tools he came across initially did not meet up to his standards. They fell short in one area or the other. The absence of an effective system was […]
The post How ShipCalm Resolved Its Growth Pains by Streamlining Its Business Processes appeared first on SweetProcess.
Being a young leader in a company that has older, seasoned workers can be intimidating. The gap in years with older employees, their experience, mindset, and technological know-how can make your job overwhelming. On today’s show of the Process Breakdown Podcast with Dr. Jeremy Weisz, the guest speaker, Nicholas Melosi, COO at American Patriot Oil […]
The post How Young Leaders Can Affect Change in the Workplace appeared first on SweetProcess.
Dr. Olesya Salathe and Alex Jacks run The Dentist off Main as head dentist and office manager respectively. Driven by a common goal of delivering excellent dental services to patients, they recognized the need to streamline the operations at the clinic. They started out documenting their business processes on Word documents but soon realized that […]
The post How To Create a Safer Environment Post-COVID Shutdown by Streamlining Your Business Operations appeared first on SweetProcess.
Stephanie Chavez was determined to enhance operations at Zen Media when she resumed her role as chief marketing officer. Having previously worked at the organization for five years, she was familiar with the territory. They had business processes to work with, but the processes were all over the place. Employees had to sort out their […]
The post How Zen Media Achieved Consistency in Its Employees’ Performance by Creating a Standard Knowledge Base appeared first on SweetProcess.
Co-founder of Spark Marketer Carter Harkins switched careers from being a musician to a marketer when he realized that music was not going to get him all the money he wanted with the introduction of MP3. He and his business partner began to record some success in providing marketing services to chimney businesses in the […]
The post How Spark Marketer Empowered Their Employees’ Confidence With Standard Operating Procedures appeared first on SweetProcess.
Being able to converse with members of your staff or team is the superpower every business needs. Good communication between employee-employee and employer-employee acts as a positive catalyst for your business’s growth. Healthy communications make working through difficulties, and celebrating successes, easier. That’s why in this episode of the Process Breakdown Podcast, host Dr. Jeremy […]
The post Catapult Business Growth with Healthy Team Communication appeared first on SweetProcess.
There’s nothing more precious than a good teacher, mentor, and guardian. A person who understands the ins and out of a concept or idea and helps you understand them as well. Today’s guest, James Orsini, is just that kind of mentor. In today’s episode, he tells us about his mentorship organization. He explains how his […]
The post Mentoring To Iron Out Your Plans and Grow Your Business and Your Income appeared first on SweetProcess.
As director of operations at Forensic Analytical Consulting Services Inc., Kevin Trapp is responsible for ensuring efficiency and consistency in the organization. Maintaining consistency across the organization became a challenge as they began to expand to multiple locations. Although they had existing standard operating procedures (SOP), the SOPs fell short of streamlining their workflow. Employees […]
The post How Forensic Analytical Consulting Services Built a More Efficient Workforce by Documenting Its Business Processes Effectively appeared first on SweetProcess.
Founder and managing lawyer at Resolute Legal David Brannen was inspired to establish his business due to an unpleasant experience he and his family had with the law when he was a child. His fisherman grandfather and other members of his family were out fishing when they sighted a boat coming in their direction. When […]
The post How Resolute Legal Successfully Scaled up by Creating a Structure for Its Business Operations appeared first on SweetProcess.
In these modern times, industries and individuals are dumping old things in all aspects of life. Even little things like concert or event tickets are being modernized using wearable technology like smartwatches as digital ticket passes. François-Pierre Moffet, COO at Connect&GO, the world leader in Smart Wearable Solutions, talks about business modernization on this episode […]
The post 5 Steps to Accelerate Business Achievement appeared first on SweetProcess.
As the vice president of innovation and culture at Everywhere Wireless, an internet service provider, part of Tom Vranas’s duties was to enhance their business processes. Despite having existing standard operating procedures on the ground, the need for a more effective system became imperative as the company continued to grow. More employees were hired to […]
The post How Everywhere Wireless Scaled Up by Enhancing Its Employee Onboarding Process and Training appeared first on SweetProcess.
Matthew Louridas—director of operations and client services at Forest Incentives—was the go-to person for all process-related issues at the company. When the organization began to expand and was faced with problems of a lack of proper documentation, it all fell back on him. The manual documentation system that the company had relied on for so […]
The post How Forest Incentives Boosted Employee Performance With a Central Knowledge Base appeared first on SweetProcess.
Florinela Serban was saddled with the responsibility of streamlining the business processes at Onogo when she transitioned from being a customer service manager to the head of operations. Having worked in the organization’s customer service department for five years, she was aware of a need to create a more solid operational structure with a workflow […]
The post How Onogo Boosted Its Growth by Enhancing Its Employees’ Knowledge and Skills appeared first on SweetProcess.
President of Americanflat, Giorgio Piccoli, has always had a penchant for interior decoration. His inability to get affordable wall art for his apartment when he moved to New York inspired him to go into the business with a mission to provide high-quality wall art to people at affordable prices. He understood that streamlining his business […]
The post How Americanflat Facilitated Remote Work by Creating a Decentralized Knowledge Base appeared first on SweetProcess.
Struggling to get clients in the door? Having problems documenting processes? Don’t know how to write procedures? Don’t worry, these are issues businesses face all the time. Join John Corcoran and guest Alyson Caffrey on today’s episode of the Process Breakdown Podcast, where they talk about the best way to scale a business, document, and […]
The post Document Your Business Processes to Save Money appeared first on SweetProcess.
There’s a lot of decisions you have to make in life, and one of the most important choices is hiring people to work for and with you. You shouldn’t hire anyone to work in your company without thorough thinking. That’s why on today’s episode of the Process Breakdown Podcast, the host, Dr. Jeremy Weisz, and […]
The post When, How, And Who to Hire: Making the Right Hiring Choice at The Right Time appeared first on SweetProcess.
Much like the Guardians of the Galaxy protect the galaxy, and the Avengers protect Earth, Amazzia protects your business, your brand, and takes the heavy load so you can focus on your business growth. In this episode, Dr. Jeremy Weisz interviews Daniel LeBlanc, director of operations at Amazzia. They discuss ways they protect client brands […]
The post Communicating With Your Staff In a Positive Way With Accountability And Autonomy appeared first on SweetProcess.
Effective communication is important in everything we do. On today’s episode of the Process Breakdown Podcast, guest Mitch Dodd explains how he, as the COO of Kintec, managed to maintain communication through their chain of clinics, how he incorporated processes, and how he unified the recently acquired chain of clinics, despite not being physically present. […]
The post How to Manage Your Company Even if You’re Miles Away appeared first on SweetProcess.
The only constant thing is change, but for some reason, certain business owners fail to understand this, and that has them a bit behind in the income department. On today’s episode, you’ll learn how to facilitate and implement change and, of course, how to change with change. The host of the Process Breakdown Podcast Dr. […]
The post 5 Simple but Effective Ways of Implementing Change in Your Business appeared first on SweetProcess.
People encounter obstacles in their everyday life and so do businesses. Funny as it seems, the same way a person could lose focus and vision, so can a business. On today’s episode of the Process Breakdown Podcast with John Corcoran, he features Jeff Heyer-Jones, owner of SparkEvolve, a consulting firm and business which has two […]
The post How To Turn Your Business Vision Into Reality appeared first on SweetProcess.
The plight of the business owner is to constantly improve business turn out, improve efficiency, and increase profit. Most business owners go about finding the solution to this the wrong way, though. So, on this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Dino Eliadis, a senior-level executive with over 25 years […]
The post Turning the Crank on Your Business: Effective Ways to Improve Profitability appeared first on SweetProcess.
As a business owner, you may feel that the best way to scale is to do more advertising, more marketing, or even try to increase the lifetime value of your customers. These are all important. But what if they’re not the actual snags of your business’s growth? Well, on this episode of the Process Breakdown […]
The post How SOPs Can Improve Your Business’s Growth appeared first on SweetProcess.
Changes that come with the growth and development of small businesses are delicate and vital. You must navigate how to manage your processes, delegate tasks, and manage the rising work hours without combusting. Hiring a fractional COO could be the answer to your prayers. Find out on this episode of the Process Breakdown Podcast with […]
The post How a Fractional COO Can Help Scale Small Businesses and Improve Their Processes appeared first on SweetProcess.
There are many components in creating a company. They include finding a problem to solve, establishing the products/service(s), and then selling it for profit. But there’s one thing that can break all your efforts to the ground even if it’s porcelain: half-baked leadership. On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, […]
The post How To Be a Better Leader for Better Sales appeared first on SweetProcess.
Goals are called goals because they’re aspirations one works toward. People have personal goals, and so should businesses. To effectively achieve a business goal, it’s best to have set paths that will lead you there. That’s why on today’s episode of the Process Breakdown Podcast, host John Corcoran helps you go over some of those […]
The post How To Successfully Build a Culture of Continuous Improvement in Your Company appeared first on SweetProcess.
To understand something is to have an in-depth knowledge of its workings and mode of function. So, it’s inherently a failure if business owners don’t understand their businesses: How to make it grow? How can they identify problems and inhibitors? That’s why on today’s episode of the Process Breakdown Podcast, host Dr. Jeremy Weisz visits […]
The post Effective Ways To Identify and Fill Gaps in Company Workflow appeared first on SweetProcess.
Being a CEO is rightfully tough. The responsibilities and struggles that come with trying to run and scale a business can be time-consuming. That’s why on today’s episode of the Process Breakdown Podcast with John Corcoran, he features Mandi Ellefson. She is the founder of Hands-Off CEO, a company that helps CEOs double their revenue […]
The post How CEOs Can Free up Time While Generating More Revenue—Even in a Pandemic appeared first on SweetProcess.
Justin Compton and Heather MacLean are employees of the Texas Department of Family and Protective Services, a government agency that processes over 40,000 requests for records every year. With such a high volume of work, the organization has to be careful to ensure accuracy in its documentation. Having used several tools such as SharePoint, Microsoft […]
The post How the Texas DFPS Streamlined its Operations to Processes Over 40,000 Requests Annually appeared first on SweetProcess.
Without knowing your key performance indicators (KPIs), how would you know the progress of your business efforts? KPIs are like health checks for your business processes and activities. Knowing that, how do you know which KPIs are important to measure the health of your business efforts, and which ones aren’t necessary? This episode of the […]
The post How to Successfully Measure KPIs (and Mistakes to Avoid) appeared first on SweetProcess.
As the technology process coordinator at Atlantic Sapphire, Stanley Kolosovskiy was tasked with ensuring that the organization’s business operations were optimal, but the absence of an effective workflow system was a challenge toward achieving that. He struggled with the software on the ground, despite having a minor in computer science and being a process-driven ISO […]
The post How Atlantic Sapphire Transferred Its Operational Knowledge Between Facilities by Documenting Its Business Processes appeared first on SweetProcess.
Introduction As president at Location Accès Crédit, Michel Coutu was committed to assisting his clients with accessing vehicle loans in Canada amid the strict loan regulations in the country. The success of every application required the utmost attention to detail and efficiency among employees. Maintaining such a high standard was a challenge due to the […]
The post How Location Accès Crédit Enhanced Employee Efficiency by Creating a Solid Knowledge Base with SweetProcess appeared first on SweetProcess.
Introduction As president and chief executive officer at Tameer Inc., Bilal Farooq was the go-to person for all work-related questions. It did not seem like a problem initially until the questions became unending. Employees would call to inquire about the minutest detail. Keen to put an end to that cycle, he sought a system where […]
The post How Tameer Inc. Empowered Its Employees by Creating an Accessible Knowledgebase with SweetProcess appeared first on SweetProcess.
Introduction The portfolio analytics manager at Ginkgo Residential, Sarah Genay, was tasked with overseeing the documentation of business processes at the company. Their goal was to streamline their workflow and enhance employee efficiency, but there was only so much they could achieve with PDF manuals. Keeping the manuals up to date with the latest processes […]
The post How Ginkgo Residential Leveled up Its Employee Knowledge with Effective Business Process Documentation appeared first on SweetProcess.
On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Brandon Turner, a digital operations agent who helps business teams and owners document and streamline their processes. Mr. Turner talks about the essence of process documentation as well as how it affects your time, business operations, and task delegation. He also […]
The post How to Improve and Streamline Your Business Processes appeared first on SweetProcess.
We hear all about the importance of having a business process—a valuable asset, no doubt. But should you create and have any kind of process? What should your process be based on? The work you do? Or maybe your core values? In this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features […]
The post Reclaim Your Time and Refine Your Business Processes appeared first on SweetProcess.
Empathy is the tool Liz Illg uses to run her business. On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, Ms. Illg talks about process development using her grounded method “the client love process,” a method that helps you build business processes based on genuine and intentional client care implemented at each […]
The post How to Use Empathy to Improve Your Business Process & Client Satisfaction appeared first on SweetProcess.
Documenting your processes is just as important as having them. On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Erin Mathie, a process development and automation expert with more than seven years of experience in system development. She breaks down the significance of companies having standard operating procedures (SOPs) and […]
The post How to Create SOPs and Reduce Process Bottlenecks appeared first on SweetProcess.
The Chief Operating Officer or COO is an important thought leader of any company. If you’re looking to be a COO, trying to be a better COO, or you’re new to the job and you want to know the ins and outs, potholes to avoid, and best practices of being one, then this episode of […]
The post How To Be The Best COO And Build Better Relationships with the CEO appeared first on SweetProcess.
Do you think of ways to add value to your company? Have you ever thought of selling your service-based business? Or are you thinking of selling your service-based business? And most importantly, should you be thinking about selling it? If your answer is yes or no to any of the above questions, you’d be surprised […]
The post How to Make Your Service-Based Company More Valuable appeared first on SweetProcess.
Processes are an important part of running a business. They help to simplify tasks, understand insights, and keep work organized. In this episode of the Process Breakdown Podcast, we interview Joe Bockerstette, a partner at Business Enterprise Mapping, an organization aimed at transforming organizations by changing how they solve problems and manage work. Joe speaks […]
The post How to Improve Your Business Processes appeared first on SweetProcess.
In this episode of the Process Breakdown Podcast we interview Gray MacKenzie, the founder of ZenPilot, an agency that helps digital agencies find the structure and the process needed for them to operate, scale, and grow effectively. Gray shares practical insights on how you can structure your digital agency to produce results consistently, and how […]
The post How to Effectively Scale your Marketing Agency appeared first on SweetProcess.
Introduction President of Marc Nelson Oil Products, Peter Nelson, had the advantage of experience in his industry after having run his business for decades. But the absence of documented business processes, procedures, and policies created a knowledge gap among his employees and affected their performance. Peter sought the help of Adi Klevit—a business process consultant […]
The post How Marc Nelson Oil Products Overcame the Fear of Losing Skilled Employees by Documenting its Business Processes appeared first on SweetProcess.
Introduction Luke Pickerill, president of MonteVista Homes, helps home buyers achieve the American dream of owning a home by building custom homes at a production home value price. Building high-quality homes to clients’ satisfaction require a high level of efficiency. However, a lack of effective business process documentation used to cause setbacks. An attempt to […]
The post How MonteVista Homes Helps Homebuyers Achieve the American Dream with Streamlined Business Processes appeared first on SweetProcess.
Introduction Ben Hendershot is the Chief Operating Officer at Altvia. Working in an organization that helps private equity firms and other private market participants operationalize their software, he was no stranger to streamlining business processes. He was keen on improving his company’s business operations, but finding the right system was a bottleneck. Ben understood that […]
The post How Altvia Cut off Clutter and Enhanced Employee Performance with SweetProcess appeared first on SweetProcess.
Introduction Mary Pittman is the Process Improvement Leader at IMS ExpertServices, a consultative firm that caters to the world’s most influential law firms. Dealing with such an elite clientele demands excellence. Employees are required to be on their A-game at all times. But achieving that was difficult using manual documentation methods. There was a knowledge […]
The post How IMS ExpertServices Identified and Closed Its Employee Knowledge Gaps appeared first on SweetProcess.
Introduction Troy Westley is the CEO at Operoo, an organization that helps businesses, especially schools, go paperless by automating their paperwork. As a fast-growing startup, many new processes were required for new departments and team members. Troy found himself having to explain every process to every team member and that was slowing him down and […]
The post How Operoo Empowered Employees and Scaled Up with SweetProcess appeared first on SweetProcess.
Introduction As Administrator/HR at Brooks Law Group, Laura Johnson was not new to business processes. The firm had quite a number of processes for rendering their services to injured and disabled people. But these processes were manually managed, and there was only so much they could do with them. Employees were not able to work […]
The post How Brooks Law Group Increased Employee Efficiency by Improving Existing Business Processes appeared first on SweetProcess.
Introduction As CEO of Good Nature Organic Lawn Care, clients’ safety was Alec McClennan’s priority. The clients granted him and his team access onto their property on the basis of trust. One way to respect that trust was to deliver a great service. But there was a tendency for workers to drop the ball due […]
The post How Good Nature Organic Lawn Care Increased Sales and Scaled Up by Streamlining Business Processes appeared first on SweetProcess.
Introduction Running a business of document management software for lawyers, CEO of Optiable Craig Bayer had a dire need of documented processes to get things done. He sought to meet this need by documenting the processes manually. But navigating them was a hard nut to crack. Micromanaging employees was part of the day’s job, and […]
The post How Optiable Improved Performance and Increased Productivity with SweetProcess appeared first on SweetProcess.
Introduction With no previous experience of using workflow management systems, ParcelPoint Operations Manager Charlotte Wallwork took the bold step to streamline her team’s business processes. The back and forth while executing simple tasks was evidence that her team members could do with some help. And with the company growing rapidly, they needed a solid system […]
The post How ParcelPoint Cultivated a Winning Culture by Streamlining Operations appeared first on SweetProcess.
Introduction General Manager at Maxwell Counters, Austin Maxwell, was keen on enhancing employee efficiency by making provisions for documented processes to guide them through their day-to-day activities. But that was not sufficient. The documents were either inaccessible or not up to date. It became apparent that they needed better systems in place. Austin gives us […]
The post How Maxwell Counters Attained Consistency in Performance by Organizing Workflow appeared first on SweetProcess.
In this episode of the Process Breakdown Podcast Geoff Woods, vice president of The ONE Thing, talks about prioritizing, time blocking, and setting goals. He talks about how you can successfully set things in an order of importance, how companies should prioritize and time block for maximum effectiveness. He also puts these methods into perspective […]
The post How to Prioritize Tasks appeared first on SweetProcess.
On this episode of the Process Breakdown Podcast Bob Sutton, professor of management science and engineering at Stanford, co-founder of Stanford Technology Ventures Program and the Hasso Plattner Institute of Design, speaks about the errors companies make, how to correct them, and how they can adjust their game plan for maximum output and profit. He […]
The post Effective Ways to Maximize Output and Increase Profit appeared first on SweetProcess.
Do you want to discover how to show appreciation to employees? In this episode of the Process Breakdown Podcast, author and motivational speaker Chester Elton revealed the steps to take to appreciate your employees and show them gratitude based on his decades of experience helping clients understand the value of appreciating their employees. He described […]
The post How to Show Appreciation to Employees appeared first on SweetProcess.
In this episode of the Process Breakdown Podcast Cameron Herold, talked about the misunderstood role of a Chief Operating Officer (COO) in a company. He revealed how the relationship between the CEO and COO in a company should be, how a company should run, and how employee-employer relationship can be made better. He talked about […]
The post What is the role of a Chief Operating Officer? (and Why your Company needs a COO) appeared first on SweetProcess.
Looking for tips on how to be a great manager? In this episode of the Process Breakdown Podcast Mamie Kanfer Stewart, an executive coach and entrepreneur shared tips on how to be a great manager, effective delegation, and how to build a team. She talks about how she began down the road of entrepreneurship at […]
The post How to be a Great Manager appeared first on SweetProcess.
Looking for actionable steps on how to grow a small business? In this episode of the Process Breakdown Podcast Michael E. Gerber, a business thought-leader and best selling author reveals the steps to take to grow your small business so that it lasts longer, is successful, and easy to replicate. He gives the example of […]
The post How to Grow a Small Business appeared first on SweetProcess.
In this episode of the Process Breakdown Podcast, Josh Fonger, a consultant, coach, author, and CEO of consulting firm Work the System Enterprises discusses how to use his “Work the System” methodology to improve businesses and increase productivity. He achieves this by using fun and easy working procedures to guide the operations of businesses by […]
The post How to Work Less and Earn More appeared first on SweetProcess.
In this episode of the Process Breakdown Podcast Mark Graban, a consultant, author, and speaker with an international following shares the ways many companies misinterpret the data captured for representing their growth and improvement. Mr. Graban talks broadly on the methods you can use to avoid measuring vanity metrics, and how to efficiently measure and […]
The post How to Avoid Vanity Metrics and Efficiently Measure the Growth of your Business appeared first on SweetProcess.
On this episode of the Process Breakdown Podcast, David Allen, who is the world-renowned author of the Getting Things Done (GTD®) books series talks in-depth on how he created systems to increase his productivity: by using these systems to clear his mind and arrange things he needed to do in an order of highest priority […]
The post How to Clear Your Mind, Get More Tasks Done and Increase Productivity appeared first on SweetProcess.
Introduction With over 2,000 different processes in his business operations, Adam Radulovic, CEO of XL.net, soon realized that being efficient in business was not about having too many processes. In the face of what he described as a “massive garage worth of processes,” it was difficult for employees to understand what was working and what […]
The post How XL.net Improved Performance by Removing Clutter in Its Business Processes appeared first on SweetProcess.
Introduction Working in the fast-paced industry of online marketing, General Manager and COO of New Media Retailer, Francesca Halberg, struggled with keeping up with the latest trends and communicating with all her employees. After spending several hours creating business procedures, the information would become obsolete in about a week, making their entire efforts a total […]
The post How New Media Retailer Closed the Knowledge Gap Among Its Employees appeared first on SweetProcess.
Introduction Coming on board as the practice manager at 3rd Arm Admin, Candice Burgess’s role was to enhance the organization’s operations by fine-tuning its payroll and business administration services. Staff members grappled with running payrolls successfully by the due dates as a result of clogs in the manual processes they were working with. The need […]
The post How 3rd Arm Admin Enhanced Its Payroll Delivery and Employee Performance by Creating Better Systems appeared first on SweetProcess.
Introduction Taking a new position at Mudd Advertising six years ago, Senior Advisor of Digital Technology and Performance Dave Meindl did not have any system on the ground to work with—not even paperwork documentation. He had no idea how procedures were executed within the organization. Left to his fate, he was determined to make things […]
The post How Mudd Advertising Fine-Tuned and Streamlined Its Operations appeared first on SweetProcess.
Introduction As director of operations at Network Doctor, Joel Mizrahi’s topmost priority was crystal clear: to give their customers peace of mind. However, achieving that was a tall order. He and his team had trouble accessing vital information needed to resolve customer support issues. So much time was wasted looking for information on how to […]
The post How Network Doctor Improved Customer Service and Streamlined it’s Business Processes to give their Customers Peace of Mind! appeared first on SweetProcess.
On this episode of the Process Breakdown Podcast, the guest speaker David Finkel, an ex-Olympic–level athlete turned multi-million dollar coaching guru, speaks on the mistakes to avoid and gems to use when scaling up, and also on how to effectively streamline your business processes using the Pareto (80/20) principle. He shares how he has used […]
The post Scaling a Business? Here is the Secret You Need to Know! appeared first on SweetProcess.
Introduction Having grown his business mostly through the acquisition of similar businesses, Zac Cullen, chief executive officer at Cullen Insurance Agency suffered huge bottlenecks due to inconsistency in operations. The employees from the acquired companies were stuck on their old ineffective processes and did not see the need for a change. The different branches of […]
The post How Cullen Insurance Agency Became a Frontrunner in Its Industry by Streamlining Its Business Processes appeared first on SweetProcess.
Introduction On a mission to build a household clothing brand, Jonathan Harvey, chief operating officer at Neon Buddha, realized that their success was threatened by the inadequacy of their archaic business process documentation. Rather than focusing on channeling the high-level creativity needed to excel in such a competitive industry, employees were struggling with the complex […]
The post How Neon Buddha Built a Successful Fashion Brand by Documenting Their Business Processes Effectively appeared first on SweetProcess.
Introduction With more than 20 employees working offshore, Lisa Phillips, Group General Manager at Aizer Group, understood the pitfalls of not having standard operating procedures to guide operations. Despite their zeal, there was only so much the employees could do without documents to reference. Without having Lisa around when they needed to ask questions, they […]
The post How Aizer Group Facilitated Remote Work and Empowered its Employees by Creating Effective Business Processes appeared first on SweetProcess.
In this episode of the Process Breakdown Podcast, our guest speaker is expert problem-solving and decision-making facilitator Elisabeth Swan. She talks comprehensively about streamlining business processes, a method to reduce waste, and eliminate unnecessary work-related tasks to improve efficiency in the workplace, using her proven DMAIC method. This strategy saved UC San Diego Medical Center […]
The post Get Rid of Wasteful Work-Related Tasks Using This Proven Method: Streamlining Business Processes Made Easy! appeared first on SweetProcess.
Summary: Neave Group Outdoor Solutions operates both in a B2C and B2B capacity and has 125 full-time employees. They create spaces for people to enjoy and entertain, use for parties, and elevate the lifestyle of their clients. For commercial clients, they offer landscape maintenance, snow removal, and holiday decorating. They also maintain the safety of […]
The post How Neave Group Outdoor Solutions Doubled in Size and Increased Their Effectiveness by Documenting and Implementing Better Systems appeared first on SweetProcess.