Keep your clients coming back for more! Learn client retention strategies and practical steps to implement when marketing your insurance business. Read text versionAsk the Agent Survival Guide Podcast! Fill out the form: https://bit.ly/askasg email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.

Follow Us on Social!Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim Twitter, https://twitter.com/RitterIM and Youtube, https://www.youtube.com/user/RitterInsurance

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Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/

Resources:How Client Retention Boosts Insurance Sales: https://link.chtbl.com/ASG580

Increase Sales and Productivity with the Busy Medicare Agent’s Sales Planner: https://link.chtbl.com/ASG570

Keys to Client Retention: Digital Communication: https://link.chtbl.com/ASG577

Keys to Client Retention: Face-to-Face Communication: https://link.chtbl.com/ASG578

Learning From Lost Medicare Sales: https://link.chtbl.com/ASG576

Stay Organized with the Busy ACA Agent's Sales Calendar: https://link.chtbl.com/ASG571

References:51 customer service statistics you need to know: https://www.zendesk.com/blog/customer-service-statistics/

70 Customer Retention Statistics for 2024: Loyalty Programs & Strategies: https://financesonline.com/customer-retention-statistics/

2023: The year of customer service-led growth: https://www.zendesk.com/blog/2022-the-year-of-customer-service-led-growth/

Customer experience: A comprehensive guide for 2024: https://www.zendesk.com/blog/why-companies-should-invest-in-the-customer-experience/

Salesforce Report: Nearly 90% Of Buyers Say Experience a Company Provides Matters as Much as Products or Services: https://www.salesforce.com/news/stories/customer-engagement-research/

Zendesk Customer Experience Trends Report 2020: https://d1eipm3vz40hy0.cloudfront.net/pdf/cxtrends/cx-trends-2020-full-report.pdf