Tom Kline is the founder of Better Vantage Point; a dealership dispute, compliance, and risk mitigation company. With over 30 years of experience, and a history co-owning his family dealership, Tom is on a mission to help dealers mitigate the risk which costs them millions per year.

What we discuss with Tom Kline:

• The retail automotive industry is wasting hundreds of millions of dollars per year by not properly managing risk. From employees and poor culture to inadequate insurance policies and compliance.
• How Tom recently saved a single-point dealership $29,000 per year in a matter of minutes.
• Why car dealers need to pay attention to their advertising and media messaging to avoid PR nightmares and potential lawsuits from customers
• Tom's history working with dealers and how he got involved in risk mitigation as an owner of his family-owned dealership.
• Why dealers need to be careful as they evolve into an online retail/at-home-delivery sales model. There are compliance and legal issues to consider!

Full show notes and resources can be found here: https://www.thedealerplaybook.com/tom-kline

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Connect with Michael Cirillo:

LinkedIn: https://www.linkedin.com/in/michaelcirillo

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Website: https://www.thedealerplaybook.com

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Connect with Tom Kline:

LinkedIn: https://www.linkedin.com/in/tompkline/

YouTube: https://www.youtube.com/channel/UC-ytHE0-c5lUJbzm0H4drog