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Could a simple framework transform the way your organization reinforces training? Meet QALMS, the ultimate tool for developing effective training reinforcement partners. In this episode, we strip down the QALMS framework—Questions, Activities, Learning projects, Motivator, and Supplemental coaching—to show you how it can seamlessly integrate with your training initiatives. Whether you’re rolling out a new course on negotiation skills or refining customer service protocols, this versatile approach enables leaders to become your true allies in ensuring long-term success.

We share compelling examples of QALMS in action across various sectors like sales, customer service, banking, and credit unions. Learn how to craft a coaching map that outlines critical questions, activities, and learning projects, and discover strategies to keep your team motivated and supported. We'll walk you through creating customized coaching materials, from observing and journaling to peer-to-peer practice sessions. This episode will equip you with the insights to leverage QALMS as both a teaching and design tool, ensuring that the knowledge gained in training programs translates into real-world excellence.

Welcome to Coaching Conversations

We have created a NEW service called Coach 2 YOU where leaders can assist short targeted 7 to 21 day programs to coach their employees without ANY of their own time to truly partner and assist in the coaching process. Get more info here: https://form.jotform.com/233504052497051

Checkout our Approachability & Coachability series where we use a webinar-based coaching approach to develop all employees to become approachable and coachable. This leads to better teamwork for leadership and organizational culture improvement

Get more info here: https://form.jotform.com/233023396805051