What is the proper way to pay your hard-working call center associates?

In this episode, we talk about making sure we have agent and management salary paths for our call center workers to go down to make sure we are showing the proper progression and appreciation for all the work that they do on the front lines.

There are a million different ways to do this but hopefully, this will give you the framework of building out a pay structure in your call center that matched your culture.
Join our SMS Text Group, Text "Call Center" to 814.247.0366
Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: linkedin.com/in/tlairdexpivia/
Schedule time with me to talk about anything call center related:https://calendly.com/call_center_advice/15min
Linkedin Group: https://www.linkedin.com/groups/9041993/
Watch us: Advice from a Call Center Geek Youtube Channel

Every Friday from 1 pm-2 pm EST

Any question you need to have answered on contact center operations, technology, culture...

Join the Linkedin live event and you can anomalously post your question to me to be answered.

I will be on for the hour no matter the audience. I'll talk one on one or hopefully with a large group.

ARE YOU IN THE MARKET FOR NEW CONTACT CENTER SOFTWARE?
If so, don't go it alone, let me be your no-cost advocate. From intake, scheduling demos, negotiating price, to implementation, I want to assist all my listeners who may need some guidance. I am totally agnostic as to the best provider for you. If you need some contact center assistance, please reach out to me on Linkedin:

https://www.linkedin.com/in/tlairdexpivia/