In this episode of the Business Minutia Podcast, Brent Richardson shares tips on how to give negative feedback in a constructive manner. Following this blueprint can make an uncomfortable situation much more productive for both the reviewer and the reviewee.
Negative Feedback Tips Discussed * First, value the person both as a person and in their role. * More specifically, separate style difference from an actual problem. * Second, how to get your mind right before giving negative feedback. * For example, Jamie’s experience editing friends’ writing. * Third, focus on facts, data, and results. * More specifically, keep it on the “what” and not on the “who.” * Ask yourself, if someone were to overhear this conversation, would they align with you? * Fourth, the closer to real-time feedback, the better. * More specifically, how real-time feedback can be handled while people work from home. * Fifth, have the person review himself. * Sixth, write out your talking points. * Seventh, preparing with possible responses: silence, anger, and tears. * Moreover, how can managers deal with having to give negative feedback or laying people off. * Eighth, documentation is essential. * Finally, celebrate with people.
Your Next Great Listen If you liked this episode, check out Pursuing Feedback with Rodney Miranda and Brent's tips on Performance Reviews.