We chat with McKinzie Sutter (Distance Education Specialist, Department of Agronomy and Horticulture, University of Nebraska-Lincoln) about her recent experiences with Yellowdig. Topics include using Yellowdig as a help forum, implementing the Muddiest Point technique in Yellowdig, using Accolades and @Mentions creatively, and facilitating conversations without dominating them. This episode has a companion case study.

ABOUT THE INTERVIEWEE:

McKinzie Sutter earned her M.S. in Natural Resources her B.S. in Fisheries and Wildlife at the University of Nebraska–Lincoln. She worked as a Field and Laboratory Technician for the USDA-ARS before assuming her current role as Distance Education Specialist for the Department of Agronomy and Horticulture. She continues to teach in her area of expertise and is particularly passionate about creating student-centered learning in online spaces.

ABOUT THE INTERVIEWERS:

Brian Verdine is the Head of Customer Success at Yellowdig. He received his Ph.D. in Psychology from Vanderbilt University’s Peabody College of Education and Human Development, where he taught undergraduate courses in cognitive and developmental psychology. He went on to a postdoctoral position in the Education department at the University of Delaware where he later became, and continues to be, an Affiliated Assistant Professor. His academic research and his now primary career in educational technology has focused on understanding and improving learning outside of classrooms, in less formal learning situations. At Yellowdig he manages all aspects of Customer Success with a strong focus on how implementation in classes influences instructor and student outcomes.

Samuel Kampa is a Customer Success Analyst at Yellowdig. He received his Ph.D. in Philosophy from Fordham University, where he taught seven courses and nearly 200 undergraduate students. He brings to Yellowdig that teaching experience, an enduring interest in pedagogy, and data science training that has helped expand Yellowdig’s data analysis capabilities and improve instructor training materials.


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