Interview with Max Hoppy from Bind Agency talking entrepreneurship, startups, scale-ups, marketing, life working at Google and a whole heap more. So much value to be found in this conversation. Key takeaways include:
The importance of raising seed capital early during the start-up phase
Use growth hacking techniques which definitely will NOT scale to get a deeper understanding of your customer or market
Your key growth goal should be to find 100 customers who will love and fight for your product, service or brand
Inside insight into Google's famous training programmes, specifically the three R's
Build a world-class customer services mentally from day one
The 'Bind' approach to ensuring consistent value in the client/agency relationship
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