Today, it’s not enough to just pick a few quality initiatives to work on each year and hope for the best. Complex systems like hospitals need a comprehensive approach: an interlinked series of people, programs, and analytics to consistently improve and sustain quality. This episode of Modern Practice covers comprehensive and sustained quality transformation.

Guest speakers: Rick May, MD Senior Principal, Clinical Quality Improvement Vizient Orthopedic Surgeon

Tod Baker, BS Principal, Clinical Quality Improvement Vizient

Moderator: Tomas Villanueva, DO, MBA, FACPE, SFHM Principal, Clinical Operations and Quality Vizient

Show Notes:

[01:30] Comprehensive clinical quality transformation program

[03:03] When initiatives run out of steam

[04:25] Quality is the great impactor, the holy grail, the fixer and differentiator

[05:44] Readmissions in a new light

[07:00] Why there is no sustainability

[08:36] Mistaken emphasis on lagging instead of leading metrics

Links | Resources:

To contact Modern Practice: modernpracticepodcast@vizientinc.com

Dr. May’s contact email: rick.may@vizientinc.com

Tod Baker’s contact email: tod.baker@vizientinc.com

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