“We try to be pristine in our application of the definitions, and what it is we’re actually trying to accomplish can sometimes get lost in the shuffle” - Kirsten Butzow   In this episode of Pragmatic Live, Rebecca Kalogeris, VP of marketing for Pragmatic Institute, interviews Kirsten Butzow, Senior VP, customer operations at Houghton Mifflin Harcourt   They discuss: * Sprints and how the market cares about usefulness and impact—not methodology * Who is driving the release planning discussions * How to collaborate for a launch * Why requirements should start with data and market research * The helpful role of a retrospective

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