I talk with a lot of restaurant owners. The one thing they have in common is - They want to Improve. They know they need to change – BUT… They have these long laundry lists of 100 things they WANT or NEED to change IMMEDIATELY. The lists are sooo long and sooo overwhelming – they aren’t sure where to start… So they just pick the thing that is right in front of them – the squeakiest wheel and work on that - And when they fix that – they rush off to another emergency and work on that...Over and over, day after day and year after year… the cycle continues.Because this condition is so common among my clients – I imagine it is common among my listeners - So… today I want to address this and hopefully help some of you in the process…