Today we are going to discuss Key Moments and Tipping PointsThe Tipping Point is a Key moment – a threshold, a critical mass, or boiling point that leads to Breakthrough - sudden, dramatic, and radical change.The TIPPING POINT in your restaurant could be the point at which… You stop losing and begin to win… The point you go from Getting your ass kicked – to stepping up and fighting back.In Your Restaurant There are several types of tipping pointsoYou have a Financial Tipping PointoA Marketing Tipping Point oA SALES Tipping PointoA Product Quality Tipping Point oThe System Tipping Point oAnd a Team Building or PEOPLE Tipping PointAll of these Tipping Points – lead to BREAKTHROUGH – if you stay at it long enough.Oh… and just like a teeter totter that swings BOTH ways – the tipping point can also be the point or moment when the whole thing blows up or falls apart