Business metrics and strategic planning are areas that most A/E Project Managers dread, possibly avoid, and may even ignore. Yet, the creation and use of effective metrics to influence business strategy is one of the most important ways PMs can help firms bring about crucial strategic success.

Joshua Plenert, author of Strategic Excellence in the Architecture, Engineering, and Construction Industries - How AEC Firms Can Develop and Execute Strategy Using Lean Six Sigma, talks with A/E/C professionals and offers insight on how they can apply the leadership of Shingo and the scientific thinking of Lean Six Sigma to create, execute, and communicate critical business metrics.

With Shingo and Lean Six Sigma as critical backdrops, Plenert addresses some of the mistakes and apprehensions caused by ineffective and detrimental metrics. You will also learn the purpose of Business Metrics, how to develop and effectively execute good metrics, and how to avoid some of the common mistakes associated with metrics.