The past two weeks we've talked about dealing with conflict on your team. This week we're going to take a closer look at the mediation process. Not every conflict between or among coworkers will need a mediation, but unfortunately sometimes it's necessary. It can seem stressful for all parties involved, but especially you as the supervisor and mediator. Join me as we break down how to prepare, what the actual mediation should look like, and what do do after you're done.