"Most people think you can't learn empathy. I think you can - you can train it."

In our 2nd dispatch from this year's SxSW festival, we chatted with Head of Digital Channels for Microsoft Germany, Magdalena Rogl.

She sat down with Managing Director of XQ Digital and Berlin School alumnus, Leonard Sommer and they discussed the role of empathy and emotional intelligence in a position of creative leadership, as well as the need to implement A.I. ethically.