IT service management, ITSM, is about IT teams managing the end-to-end delivery of IT services to customers. ITSM has now expanded to "ESM" - Enterprise Service Management. We invited Christoffer Johansson and Magnus Sundset from Eficode Sweden to talk about what's going on in ITSM and ESM.

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Christoffer Johansson on LinkedIn https://www.linkedin.com/in/christoffer-johansson-15b537b9/

Magnus Sundset on LinkedIn https://www.linkedin.com/in/magnussundset/