Google’s Margaret Gould Stewart and Graham Jenkin discuss their experience and ideas from their UX Week workshop about managing UX teams. Topics covered in this conversation include:

Prioritization and project tracking

How to gain insight into career development paths within a user experience team

Finding out about performance management

Discovering how to tailor your own management style

Margaret and Graham also tackled other tough issues during their session, such as:

Building a culture of constructive feedback

Developing leadership within a team

Effectively managing team dynamics

Evangelizing user experience practices

Managing stakeholders

Margaret and Graham also had participants of their workshop develop haiku’s about the importance of working with and managing UX Teams. They were kind enough to compile this collection of Haiku’s from the workshop for you. They also provided an example of the leadership cards. These cards can be printed off and shared with members of your team about which characteristics of a leader they deem to be most essential. Not every leader will be strong in all categories, however. Such information can help leaders understand the expectations of those they are working with on a daily basis.