In this episode, hosts Heather and Linda discuss the relationship between end users, technology, and productivity and what IT can do about it. The discussion spans three main productivity trade-offs: the benefits of digital transformation vs. the time it takes to learn new skills; increased cybersecurity concerns; and how technology shapes our ability to focus. Later on in the episode, we introduce a new segment, "Tech Pick of the Week," where we share and discuss tech news of interest, including a cat robot for lonely people, Microsoft's changing focus, and machine learning's taste for ramen. Episode Links: https://www.gartner.com/newsroom/id/3869915 https://www.project-syndicate.org/commentary/technological-innovation-hurting-productivity-by-jeffrey-frankel-2018-03 https://www.theverge.com/2018/4/5/17201646/fribo-robot-social-lonely-young-people-home https://www.theverge.com/2018/3/30/17179328/microsoft-windows-reorganization-future-2018 https://news.microsoft.com/2018/03/29/satya-nadella-email-to-employees-embracing-our-future-intelligent-cloud-and-intelligent-edge/ https://www.theverge.com/tldr/2018/4/2/17189736/google-automl-vision-machine-learning-ramen