In episode 3 of Leadership, the future and tea, Andy, Iain, Hiten, and Deborah focus on communications from leaders and looks at a range of examples where the communication has worked, and compare it to others where micro-actions affect the transmission of the message.

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Resources:

• Work Rules. Laszlo Block (2015).
• Theories of Communication. Mcluhan & Mcluhan (2011).
• Drive. Daniel Pink (2009).
• The 7 Habits of Highly Effective People. Stephen Covey (2013).
• The New Leaders: Transforming the Art of Leadership. Daniel Goleman (2003).
• Radical Candor. Kim Scott (2019).
• Crucial Conversations Tools for Talking When Stakes Are High. Patterson et al (2011).